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PUBLICRELATIONS
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Public relations(PR) is the practice of
managing the flow of information between an
organization and its public.Public relations gains an organization or
individual exposure to their audiences using
topics of public interest and news items that do
not require direct payment. Because public relations places exposure in
credible third-party outlets, it offers a third-party
legitimacy that advertising does not have.
Common activities include speaking atconferences, working with the press, and
employee communication.
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PR can be used to build rapport with
employees, customers, investors, voters, orthe general public.
Almost any organization that has a stake in
how it is portrayed in the public arenaemploys some level of public relations.
A number of specialties exist within the field
of public relations, such as Analyst
Relations, Media Relations, InvestorRelations or Labor Relations.
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The Public Relations Society of America (PRSA)claimed: "Public relations helps an organization andits publics adapt mutually to each other." Accordingto the PRSA, the essential functions of publicrelations include research, planning,communications dialogue and evaluation.
Edward Louis Bernays, who is considered thefounding father of modern public relations alongwith Ivy Lee, in the early 1900s defined publicrelations as a management function whichtabulates public attitudes, defines the policies,
procedures and interests of an organization,followed by executing a program of action to earnpublic understanding and acceptance.
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Today, "Public Relations is a set of management,supervisory, and technical functions that foster an
organization's ability to strategically listen to,
appreciate, and respond to those persons whose
mutually beneficial relationships with the
organization are necessary if it is to achieve itsmissions and values.
Essentially it is a management function that focuses
on two-way communication and fostering of
mutually beneficial relationships between anorganization and its public.
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Building and managing relationships with
those who influence an organization or
individual's important audiences has a
central role in doing public relations.
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METHODS, TOOLSANDTACTICS
Public relations and publicity are not synonymous
but many PR campaigns include provisions for
publicity. Publicity is the spreading of information to
gain public awareness for a product, person,
service, cause or organization, and can be seen asa result of effective PR planning.
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PUBLICTARGETING
A fundamental technique used in public relations isto identify the target audience, and to tailor every
message to appeal to that audience.
It can be a general, nationwide or worldwide
audience, but it is more often a segment of apopulation.
Marketers often refer to economy-driven
demographics, but in public relations an audience
is more fluid, being whoever someone wants to
reach.
There is also a psychographic grouping based on
fitness level, eating preferences and so on.
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In addition to audiences, there are usuallystakeholders, literally people who have a "stake" in
a given issue.
All audiences are stakeholders (or presumptive
stakeholders), but not all stakeholders are
audiences.
For example, a charity commissions a PR agency
to create an advertising campaign to raise money to
find a cure for a disease. The charity and the
people with the disease are stakeholders, but theaudience is anyone who is likely to donate money.
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LOBBYGROUPS
Lobby groups are established to influence
government policy, corporate policy, or public
opinion.
An example of this is the American Israel Public
Affairs Committee, AIPAC, which influences
American foreign policy. Such groups claim to
represent a particular interest and in fact are
dedicated to doing so.
When a lobby group hides its true purpose andsupport base it is known as a front group.
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SPIN
In public relations, "spin" is sometimes a pejorativeterm signifying a heavily biased portrayal in one's
own favor of an event or situation.
While traditional public relations may also rely on
creative presentation of the facts, spin" often,
though not always, implies disingenuous, deceptive
and/or highly manipulative tactics.
The techniques of "spins, include selectively
presenting facts and quotes that support one's
position Another spin technique involves carefulchoice of timing in the release of certain news so it
can take advantage of prominent events in the
news.
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MEETANDGREET
Many businesses and organizations use a
Meet and Greet as a method of introducing
two or more parties to each other in a
comfortable setting. These generally involve some sort of
incentive, usually food catered from
restaurants, to encourage employees or
members to participate.
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Publicity events, pseudo-events, photo ops or publicity stunts.
The talk show circuit. A PR spokesperson (or his/her client)"does the circuit" by being interviewed on television and radiotalk shows with audiences that the client wishes to reach.
Books and other writings Blogs
After a PR practitioner has been working in the field for awhile, he or she accumulates a list of contacts in the mediaand elsewhere in the public affairs sphere.
Direct communication (carrying messages directly to
constituents, rather than through the mass media) with, e.g.,newslettersin print and e-letters.
Collateral literature, traditionally in print and nowpredominantly as web sites.
Speeches to constituent groups and professionalorganizations; receptions; seminars, and other events;personal appearances.
A DESK VISIT is where the PR person literally takes theirproduct to the desk of the journalist in order to show themwhat they are promoting.
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PHILOSOPHYOFPUBLICRELATIONS
Public relations is about man, its fundamental
function is to enlighten, educate, emancipate,
energize, empower, elevate and enrich man. It can
empower an individual through the dissemination of
relevant information (education).
Therefore the philosophy of PR is the philosophyabout human kind. It is important to know the
nature of man, this will help in knowing the means
of educating man. Because man is not just a
biological organism but an animal endowed withreason whose highest dignity is in the intellect.
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Public relations as a management function helps in
defining and achieving organizational objectives
and philosophy, adapts to a changing environment
and facilitate organizational change.
PR practitioners communicate with all relevant
internal and external publics in the effort to create
consistency between organizational goals and
societal expectations.
Their duties go far beyond the skills of
communicating like their counterparts in other
functional areas of their organization, must be able
to influence policy decision and developingstrategies to implement them. PR informs, creates
ideas, persuades people and makes things happen.
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It establishes and maintains mutual lines of
communication, understanding, acceptance and
cooperation between an organization and its
publics.
Public relations is fundamentally a pull marketing
tactic and has had to be creative long before now in
the ways it disseminates its clients messages.
The beauty of PR is that it can be adapted to any
medium (so long as it permits verbal
communication) and shall always provide a
seemingly more credible source of information toconsumers.