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DEC
EMBE
R, 2
018
DECEMBER, 2018
PUBL
IC S
ERV
ICE
CO
MM
ISSI
ON
Public Service CommissionP.O Box 30095, 00100, Nairobi, Kenya,Harambee AvenueTelephone: +254 (020) 2223901-5, 2227471-5Fax: +254 (020) 2214791Mobile: +254-724-253807, +254-735-800282Website: www.publicservice.go.keE-mail: [email protected] page: Public Service Commission Twitter: @PSCKenya
Evaluation Report for the Year 2017/2018 on Public Service compliance with the
Values and Principles in Articles 10 and 232 of the Constitution
Prepared and Issued Pursuant to Article 234(2)(h) of the Constitution
PUBLIC SERVICE COMMISSION
REPUBLIC OF KENYA
TABLE OF CONTENTS LIST OF TABLES .......................................................................................................................................... iii LIST OF FIGURES ......................................................................................................................................... v ABBREVIATIONS AND ACRONYMS ...................................................................................................... vii FOREWORD .................................................................................................................................................. ix PREFACE ....................................................................................................................................................... xi ACKNOWLEDGEMENT ............................................................................................................................ xii EXECUTIVE SUMMARY .......................................................................................................................... xiii CHAPTER ONE .............................................................................................................................................. 1 INTRODUCTION ........................................................................................................................................... 1
1.1 Establishment, Composition and Mandate of the Commission ................................................. 1 1.1.1 Functions and Powers of the Commission ........................................................................................ 1 1.1.2 Scope of Responsibility .................................................................................................................... 2
1.2 Background to the Evaluation ................................................................................................... 2 1.3 Objectives of the Evaluation ...................................................................................................... 4
CHAPTER TWO ............................................................................................................................................. 5 METHODOLOGY .......................................................................................................................................... 5
2.1 Overview ................................................................................................................................... 5 2.2 Population of the Evaluation ..................................................................................................... 5 2.3 Sampling Technique .................................................................................................................. 6 2.4 Performance Indicators by Thematic Areas .............................................................................. 6 2.5 Data Collection instruments ...................................................................................................... 8 2.6 Data collection ........................................................................................................................... 8 2.7 Data processing and analysis ..................................................................................................... 8 2.8 Computation of thematic performance and composite Indices ................................................. 9 2.9 Evaluation Assumptions ............................................................................................................ 9 2.10 Limitations of the Evaluation .................................................................................................. 9
CHAPTER THREE ....................................................................................................................................... 10 MEASURES TAKEN, PERFORMANCE GAPS AND IMPEDIMENTS IN THE IMPLEMENTATION OF VALUES AND PRINCIPLES ........................................................................ 10
3.1: Overview ................................................................................................................................ 10 CHAPTER FOUR ......................................................................................................................................... 16 PROGRESS REALIZED IN THE IMPLEMENTATION OF VALUES AND PRINCIPLES ............. 16
4.1 Introduction ............................................................................................................................. 16 4.2 Overview of the Public Service ............................................................................................... 16
4.2.1 Staff Establishment ......................................................................................................................... 16 4.2.3 Performance standards .................................................................................................................... 17 4.2.4 Performance Indicators ................................................................................................................... 17
4.3 Thematic Area One: Diversity management ........................................................................... 27 4.3.1 Overview ......................................................................................................................................... 27 4.3.2 Performance Standards ................................................................................................................... 28 4.3.3 Performance Indicators ................................................................................................................... 28 4.3.4 Progress Realized ............................................................................................................................ 28
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4.3.5 Performance Indices ....................................................................................................................... 46 4.3.6 Performance Rankings .................................................................................................................... 47
4.4 Thematic Area Two: Efficiency, Effectiveness, Economic Use of Resources and Sustainable Development .................................................................................................................................. 48
4.4.1 Overview ......................................................................................................................................... 48 4.4.2 Performance Standards ................................................................................................................... 48 4.4.3 Performance Indicators ................................................................................................................... 48 4.4.4 Progress Realized ............................................................................................................................ 49 4.4.5 Performance Indices ....................................................................................................................... 53 4.4.6: Performance Ranking .................................................................................................................... 54 4.5.1Overview ....................................................................................................................................... 56 4.5.2 Performance Standards ............................................................................................................... 56 4.5.3 Performance Indicators ............................................................................................................... 56 4.5.4 Progress Realized ........................................................................................................................ 57 4.5.5 Performance Indices .................................................................................................................... 67 4.5.6 Performance Ranking ................................................................................................................. 68
4.6 Thematic Area Four: Improvement in Service Delivery ......................................................... 69 4.6.1 Overview ......................................................................................................................................... 69 4.6.2 Performance Standards ................................................................................................................... 69 4.6.3 Performance Indicators ................................................................................................................... 70 4.6.4 Progress realized ............................................................................................................................. 70 4.6.5 Performance Indices ....................................................................................................................... 82 4.6.6 Performance Ranking ..................................................................................................................... 83
4.7 Thematic Area Five: Performance management ..................................................................... 84 4.7.1 Overview ......................................................................................................................................... 84 4.7.2 Performance Standards ................................................................................................................... 84 4.7.3 Performance Indicators ................................................................................................................... 85 4.7.5 Performance Indices ....................................................................................................................... 92 4.7.6 Performance Ranking ..................................................................................................................... 93
CHAPTER FIVE: .......................................................................................................................................... 95 COMPUTATION OF PERFORMANCE INDEX ..................................................................................... 95
5.1 Overview ................................................................................................................................. 95 5.2 Indicator scoring criteria and mean score for Indicators ......................................................... 95 5.2 Overall Performance Index for Service Sectors in the Five Thematic Areas .......................... 97 5.3 Performance of Thematic Areas by Service Sector ................................................................. 99
CHAPTER SIX ............................................................................................................................................ 100 POLICY RECOMMENDATIONS ............................................................................................................ 101
6.1: Overview .............................................................................................................................. 101 APPENDICES .............................................................................................................................................. 103 PROFILES OF PSC MEMBERS ............................................................................................................... 243 SENIOR MANAGEMEN TEAM .............................................................................................................. 253 VALUES AND PRINCIPLES TECHNICAL EVALUATION TEAM .................................................. 254
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LIST OF TABLES
Table 2.1: Response Rate by service sector ........................................................................................ 5 Table 2.2: Summary of Performance Indicators by Thematic Areas .................................................. 6 Table 4.1: Authorized Establishment and Terms of Service ............................................................. 18 Table 4.2: Institutions with consistency in Bio-data, In-post and Disaggregated Data .................... 19 Table 4.3: Distribution of Casuals and Temporary Staff by Service Sectors ................................... 21 Table 4.4: Distribution of Interns by Service Sector ......................................................................... 24 Table 4.5: Status of Payment of Stipend to Interns ........................................................................... 26 Table 4.6: Status of Diversity in the Public Services ........................................................................ 29 Table 4.7:List of Institutions without diversity gaps ......................................................................... 30 Table 4.8: Status of Gender representation by service sector ........................................................... 31 Table 4.9: Gender Representation at Various Levels ........................................................................ 33 Table 4.10: Status of Representation of PWDs by Service Sector .................................................... 34 Table 4.11: Status of Representations of PWDs by Levels ............................................................... 35 Table 4.12: Customization of Facilities & Services for Use by PWDs by Service Sector ............... 36 Table 4.13: Mode of Advertisement of Job Vacancies by Service Sector ........................................ 37 Table 4.14: Status of Representation of New Appointments by Gender, Disability and Ethnicity .. 40 Table 4.15: Status of New Appointments by Levels ......................................................................... 41 Table 4.16: Status of Representation in Training by Gender and PWDs .......................................... 42 Table 4.17: Status of distribution of Training Opportunities by Levels, Gender and Disability ...... 43 Table 4.18:Distribution of Officers promoted by Sectors, Gender and Disability Status ................. 45 Table 4.19: Comparative Analysis on Performance Indices for the Period ...................................... 46 Table 4.20: Performance Ranking of Public Institutions by Sector .................................................. 47 Table 4.21: Optimal Staffing Level ................................................................................................... 49 Table 4.22: Institutional Report on Auditor General’s Opinion ....................................................... 51 Table 4.23: Status of Pending Bills in the Public Service ................................................................. 52 Table 4.24: Comparative Analysis on Performance Indices for the Period 2015/16 – 2017/18 ....... 54 Table 4.25: Performance Ranking of Public Institutions by service sector ...................................... 55 Table 4.26: Status of Implementation of Client Service Charters ..................................................... 58 Table 4.27: Status of Grievance Handling Procedures in the Service .............................................. 59 Table 4.28: Status of Resolution of Complaints in the public service .............................................. 60 Table 4.29: Status of Records Management in the Public Service ................................................... 61 Table 4.30: Status of Management of Gifts in the Public Service .................................................... 62 Table 4.31: Status on the Management of Conflict of Interest in the Public Service ....................... 64 Table 4.32: Status of the Implementation of the Code of Conduct and Ethics in Public Service ..... 66 Table 4.33: Comparative Analysis on Performance Indices for the Period 2015/16 – 2017/18 ....... 67 Table 4.34: Performance Ranking of Public Institutions by Service Sector ..................................... 68 Table 4. 35: Status and Level of Automation and Migration to E-government Portal ..................... 71 Table 4.36: Status of Printers, Photocopiers and Shredders ............................................................. 73 Table 4.37: Decentralization of services ........................................................................................... 74 Table 4.38: Status of Services offered at Huduma Centres ............................................................... 75 Table 4.39: Status of Government Online Services to Citizens ........................................................ 77 Table 4.40: Status of Customer Satisfaction in the Public Service ................................................... 79 Table 4.41: Status of Implementation of Honours, Awards Schemes in the Public Service ............ 81
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Table 4.42: Comparative Analysis of performance Indices for the Period 2015/2016, 2016/2017 and 2017/2018 .......................................................................................................................................... 82 Table 4.43: Performance Ranking on Improvement in Service Delivery ......................................... 83 Table 4.44: Status of Secondment of Staff in the Public Service ..................................................... 86 Table 4.45: Status of Orientation and Induction of Officers in the Public Service ........................... 87 Table 4.46: Status of Implementation of Performance Management System ................................... 88 Table 4.47: Status of Implementation of Staff Performance Appraisal System ............................... 89 Table 4.48: Status of Performance Management in the Public Service ............................................ 90 Table 4.49: Status of Human Resource Plans in the Public Service ................................................. 91 Table 4.50: Status of Implementation of QMS in the Public Service ............................................... 92 Table 4.51: Comparative Analysis of Performance Indices for the Period 2015/2016, 2016/2017 and 2017/2018 ................................................................................................................................... 93 Table 4.52: Performance Ranking on Performance Management .................................................... 94 Table 5.1: Overall Performance Index for 2017/18 FY .................................................................... 98!Table 5.2: Trend Analysis for overall Performance of the Sectors in Five Thematic Areas ............ 99!
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LIST OF FIGURES
Figure 2. 1: Respondents by service sector ......................................................................................... 6
Figure 4.1: Analysis of Establishment by Terms of Service by Service Sectors .............................. 18 Figure 4.2: Comparative Analysis of Casuals and Temporary Staff engaged by Service Sectors ... 21
Figure 4.3: Distribution of Interns Engaged by Gender .................................................................... 25 Figure 4.4: Analysis of Interns by Gender ........................................................................................ 25
Figure 4.5: Status of Diversity Audits in 2017/18 FY in Public Institutions .................................... 29 Figure 4.6: Analysis of Gender Representation by Service Sectors ................................................. 31
Figure 4.7: Gender Representation by Level & Service Sector ........................................................ 32 Figure 4.8: Gender Representation in the Public Service by Job Levels .......................................... 33
Figure 4.9: Presentation of PWDs in Public Institutions by Service Sectors .................................... 34 Figure 4.10: Representation of PWDs by Job Levels in Public Institutions ..................................... 35
Figure 4.11: Analysis of New Appointments by gender, PWDs and Ethnicity in percentage (%) ... 40 Figure 4.12: Analysis of New Appointments by Job Levels, Gender and Disability ....................... 41
Figure 4.13: Analysis of Trainings by Gender and Disability in the Public Service ........................ 43 Figure 4.14: Analysis of Training in Public Institutions by Levels, Gender and Disability Status .. 44
Figure 4.15: Analysis of Promotions by Sector, Gender and Disability ........................................... 45 Figure 4.16: Trend Analysis for Performance Indices on Diversity Management ........................... 46
Figure 4.18: Optimal Vs In posts ...................................................................................................... 50 Figure 4.19: Auditor General’s Opinion for Public Institutions on the 2016/17 Audit Report ........ 52
Figure 4.20: Pending Bills in the Public Service as at 30thJune, 2018 ............................................. 53 Figure 4.21: Trend Analysis Performance Indices for the Period 2015/16 - 2017/18 ...................... 54
Figure 4.22: Performance Ranking of Public Institutions by service sector ..................................... 55 Figure 4.23: Status of Gift Registers in Public Institutions by Service Sectors ................................ 63
Figure 4.24: Management of Conflict of Interest in the Public Service by Service Sectors ............. 65 Figure 4.25: Implementation of the Code of Conduct and Ethics in Public Service by Service Sectors ............................................................................................................................................... 67 Figure 4.26: Thematic Area Performance Indices for the Period 2015/16 – 2017/18 ...................... 68
Figure 4.27: Performance Ranking of Public Institutions by service sector ..................................... 69 Figure 4.28: Status of Migration of Public Services to E-portal ...................................................... 72
Figure 4.29: Status of Printers, Photocopiers and Shredders bought between 2015/2016 - 2017/2018 Financial years. ............................................................................................................... 73
Figure 4.30: Status of Services offered through Huduma Platform .................................................. 76 Figure 4.31: Status of Public Services Offered Online ..................................................................... 77
Figure 4.32: Status of Customer Satisfaction in the Public Service .................................................. 79 Figure 4.33: Trend Analysis of Performance Indices for the Period 2015/16-2017/18 .................... 82
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Figure 4.34:: Performance Ranking of Public Institutions by Service Sector .................................. 84 Figure 4.35: Implementation of Staff Performance Appraisal System in Public Institutions ........... 89
Figure 4.36: Status of Implementation of HR Plans in Public Institutions by Service Sectors ........ 91 Figure 4.37: Trend Analysis of Performance Indices for the Period 2015/16-2017/18 .................... 93
Figure 4.38: Performance Ranking of Public Institutions by Service Sector .................................... 94 Figure 5. 1: Overall Performance for the Five Thematic Areas ........................................................ 98
Figure 5. 2: Overall Performance by Thematic Area and Service Sectors ....................................... 99 Figure 5. 3: Analysis of performance of thematic areas per sector ................................................. 100
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ABBREVIATIONS AND ACRONYMS AE Authorized Establishment AGPO Access to Government procurement Opportunities APSEA Association of Professionals Societies in East Africa ASALS Arid and Semi-Arid Lands CAJ Commission on Administrative Justice CoI Conflict of Interest CQA Compliance and Quality Assurance CRA Commission for Revenue Authority DCI Directorate of Criminal Investigations DPP Director of Public Prosecutions EACC Ethics and Anti-Corruption Commission FY Financial Year GHP Grievance Handling Procedure HR Human Resource HRM&D Human Resource Management & Development ICT Information, Communication and Technology IFMIS Integrated Financial Management System IOs Independent Offices KBC Kenya Broadcasting Corporation KENGEN Kenya Electricity Generating Company KICC Kenyatta International Convention Center KIPPRA Kenya Institute for Public Policy Research and Analysis KNTC Kenya National Trading Corporation KRA Kenya Revenue Authority KSG Kenya School of Government KSMS Kenya School of Monetary Studies LAPSSET Lamu Port-South Sudan-Ethiopia-Transport Corridor LPO Local Purchase Order MDAs Ministries, Departments and Agencies MTP Medium Term Plan NCPWD National Council for Persons with Disabilities NEPAD New Partnership for Africa's Development NGEC National Gender and Equality Commission NTSA National Transport and Safety Authority PAS Performance Appraisal System PFM Public Finance Management
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PMS Performance Management System PPARB Public Procurement Administrative Review Board PSC Public Service Commission PSEA Public Service Excellence Award PSVP Public Service Values and Principles PWDs Persons with Disabilities QMS Quality Management system RMS Records Management System SAGAs Semi-Autonomous Government Agencies SDG Sustainable Development Goals UFAA Unclaimed Financial Assets Agency UK United Kingdom UNESCO United Nations Educational, Scientific and Cultural Organization
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FOREWORD
On behalf of the Public Service Commission (PSC), I am pleased to present the 2017/18 Values and Principles Compliance Report. This is the sixth report since 2013. We are sharing it in fulfillment of the Commission’s constitutional mandate spelt out in Article 234 2(c) 2(h). The Constitution mandates the Commission to promote the values and principles mentioned in Articles 10 and 232 throughout the public service and evaluate and report to the President and Parliament on the extent to which the values and principles are complied with in the public service.
The Commission conducted an evaluation whereby the public institutions under its purview responded to online based set of survey questionnaires after an intensive sensitization programme at the Kenya School of Monetary Studies (KSMS). The responses
were analyzed culminating to this Report. The evaluation was anchored on the Framework for implementation of Values and Principles, issued to the Service in 2015. This year’s Report focused on the following five thematic areas: Diversity management; Efficiency, Effectiveness, Economic Use of Resources and Sustainable Development; Accountability for Administrative Acts; Improvement in Service Delivery; and Performance Management. The report contains findings and recommendations on the measures taken, progress realized, and impediments in the implementation of values and principles. Additionally, the Report also provides information on the status of institutionalization of values and principles in the afore-mentioned thematic areas from the 251 responding institutions that were categorized into five service sectors namely: Ministries and State Departments; Constitutional Commissions and Independent Offices; State Corporations and Semi-Autonomous Government Agencies (SAGAs); Statutory Commissions and Authorities; and Public Universities. It also provides findings which will inform policy and administrative interventions to promote compliance with the national and public service values and principles in the pubic service. Further, the report presents a comparative analysis of performance scores for the service sectors in the five (5) thematic areas. The overall compliance index for all the public institutions evaluated under the five thematic areas was 57.4 percent. The leading thematic area was Accountability for Administrative Acts at 68.2% followed by Performance Management at 61.3%; Efficiency, Effectiveness, Economic Use of Resources and Sustainable Development at 57.6%; Improvement in Service Delivery at 56.6%; and lastly Diversity management at 44%. The least performing thematic area was Diversity management which performed below average. It can safely be deduced from the scores that the public service performance is average.
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The evaluated service sectors were also ranked in accordance with their performance as follows: Public Universities at 63%; Constitutional Commissions and Independent Offices at 62.6%; State Corporations and Semi-Autonomous Government Agencies (SAGAs) at 58.5%; Statutory Commissions and Authorities at 54.3%; and Ministries and State Departments at 47.8%. It is noted that the Ministries and State Departments performed below average.
The Public Service Commission will work with the public service sectors to redress the identified
underperformance in the five thematic areas. This will be done through policy and administrative
interventions including policy reviews on operational areas. Some of the key recommendations in
the report include: review of authorized establishment and optimal staffing levels; review of
recruitment and selection and the internship policies; development of affirmative action
programmes; implementation of the Auditor General’s recommendations; develop and implement
in-service training programme to equip with on-job skills and competencies required in the
transformation of service delivery and for succession management; development and issuance of a
citizen service delivery charter; automation of business processes and migration to e-government
platforms; undertaking citizen service satisfaction surveys; and the development of performance
management framework for the public service for improved service delivery.
I trust this report will help refocus the public service to reform, perform and transform into a better Service for the citizens of Kenya.
I note that the report was a joint effort of the Commissioners, the PSC Secretariat and the participating public institutions who worked tirelessly to ensure the report is ready in time for submission as required by law. Asante sana.
Stephen K. Kirogo, CBS Chairperson, Public Service Commission
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PREFACE
The 2017/18 Report is the sixth since 2013 when PSC presented the inaugural report to the President and Parliament in compliance with the Constitution of Kenya. It presents a comprehensive evaluation of measures taken, progress achieved, and impediments faced by government Ministries, Departments and Agencies (MDAs) and Public Universities in the implementation of national and public service values and principles. The Commission wishes to commend the heads of the 251 public
institutions that participated in the sensitization programme and subsequently, responded comprehensively to the online evaluation tool through timely submission of the requested organizational data. However, some targeted institutions did not meet the submission timelines and were therefore not evaluated. The report preparation process started with the constitution of an inter-departmental technical team following the approval of the concept and roadmap by the Commission. The Commission sensitized 501 officers on the implementation of values and principles and the use of the online tool. Thereafter, the data submitted by public institutions was analysed and informs the findings in this Report. The Report is divided into six chapters: Chapter One covers the introduction; Chapter Two presents the methodology of the evaluation; Chapter Three is a review of the measures taken, performance gaps and impediments in the promotion of values and principles; Chapter Four is the progress realised in the implementation of the values and principles; Chapter Five contains the performance index scores in the five thematic areas and trend analysis; and lastly, Chapter Six provides for policy recommendations. The evaluated institutions are expected to come up with redress mechanisms in the underperforming areas including affirmative action programmes to address specific recommendations contained in this report. Dr. Alice A. Otwala (Mrs), CBS Secretary/Chief Executive Officer, Public Service Commission
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ACKNOWLEDGEMENT
The Public Service Commission (PSC) acknowledges the
concerted efforts displayed by government Ministries, State
Departments, Independent Offices and Commissions, State
Corporations and Semi-Autonomous Government Agencies,
Statutory Commissions and Authorities and Public
Universities in actively providing the data used in the
preparation of the 2017/18 Report.
We appreciate the Commission under the leadership of Mr.
Stephen K. Kirogo, CBS (Chairperson), and the
Commissioners for their strategic and policy guidance in the
preparation of this report. Special thanks to the Compliance and Quality Assurance (CQA)
Committee members led by the Chairperson Commissioner Dr. Judith E. Bwonya, MBS,
Commissioner Prof. Michael Lokoruka, PhD, EBS and Commissioner Mr. Patrick Gichohi, CBS
for their stewardship in preparation of the Report.
We also single out the Commission Secretary/Chief Executive, Dr. Alice A. Otwala, CBS, for
mobilizing resources required for the assignment and constantly updating the Board on the progress
towards the finalization of the Report.
Special thanks to the inter-departmental technical team comprising: Mr. Wachinga S. Gikonyo
(Director, Compliance and Quality Assurance), Mr. Wesley Kipngetich (Deputy Director,
Governance and Ethics), Mr. Gabriel Juma (Deputy Director, Governance), Mr. Francis Lemarkat
(Assistant Director, HRM&D), Mr. Simon Ojala (Assistant Director, Governance and Ethics), Mr.
Isaac Kihiu (Principal Governance and Ethics Officer), Mr. Jacob Gumba (Principal Monitoring
and Evaluation Officer), Ms. Salyvia Kagoi (Principal, HRM&D Officer), Mr. Joseph Kenei
(Economist), Ms. Evelyn Adhiambo (Senior, HRM&D Officer) and Florence Itunga (Personal
Secretary). The Commission is grateful for their resourcefulness and demonstrable internal
capacity.
We also note and appreciate the contribution by other stakeholders who participated in various
stages in the production of this Report.
Amb. Peter O. Ole Nkuraiyia, CBS, Vice Chairperson, Public Service Commission
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EXECUTIVE SUMMARY
rticle 234 (2) (h) requires the Commission to undertake an evaluation and report to the President and Parliament on the extent to which the values and principles are complied with in the public service. The 2017/2018 report on public service compliance with
national and public service values and principles is the sixth since 2013 when the first report was submitted to the President and Parliament as a constitutional requirement. Article 234 (2) (c) of the
Constitution mandates Commission to promote the national values and principles of governance in Article 10, and the public service values and principles in Article 232. The Commission conducted an evaluation of public service institutions under its jurisdiction using an online tool. The evaluation was preceded by a sensitization exercise of 501 participants from 274 public institutions. The institutions which responded to the evaluation were 251 from five service sectors as follows: Ministries and State Departments; Constitutional Commissions and Independent Offices; State Corporations and Semi-Autonomous Government Agencies (SAGAs); Statutory Commissions and Authorities; and Public Universities. The Commission analysed responses for nine thematic areas as provided in the framework for implementation of values and principles in the public service issued by the
Commission in 2015. However, in finalizing the Report, the Commission focused on the findings of five thematic areas, namely: Accountability for Administrative Acts; Performance Management; Efficiency, Effectiveness, Economic Use of Resources and Sustainable Development; Improvement in Service Delivery; and Diversity management.
ata collection was conducted through two main online questionnaires: the MDA specific questionnaire which was used to gather crosscutting data on the implementation of values and principles while the Oversight Institution questionnaire
provided data for triangulation purposes. The evaluation also benefited from secondary data from Constitutional Commissions and Independent Offices. The responses were analysed to compute the
aggregate compliance and performance scores and indices based on measures of central tendency and standardized scores thus culminating to this Report. The report presents a comparative analysis of performance scores for the service sectors in five (5) thematic areas. The overall compliance index for all the public institutions evaluated under the five thematic areas
was 57.4 percent. The leading thematic area was Accountability for Administrative Act at 68.2% followed by Performance Management at 61.3%; Efficiency, Effectiveness, Economic Use of
A
D 57.4% Overall
Compliance Index
92% Response
Rate
xiv
Resources and Sustainable Development at 57.6%; Improvement in Service Delivery at 56.6%; and lastly Diversity management at 44%. The least performing thematic area was Diversity
management which performed below average. The evaluated service sectors were also ranked in accordance with their performance as follows: Public Universities at 63.9%; Constitutional Commissions and Independent Offices at 62.6%; State Corporations and Semi-Autonomous Government Agencies (SAGAs) at 58.5%; Statutory Commissions and Authorities at 54.3%; and Ministries and State Departments at 47.8%.
Some of the key recommendations in the report include: review of authorized establishment and optimal staffing levels; review of recruitment and selection and the internship policies; development of affirmative action programmes; implementation of the Auditor General’s recommendations; setting the service delivery standards; development and issuance of citizen service delivery charter; automation of business processes and migration to e-government platforms; undertaking citizen service satisfaction surveys and, the development of performance management framework for the public service. The summary of performance by service sectors in the five evaluated thematic areas is as illustrated in the figure below.
63.9% Public Universities Aggregate
Performance Index
xv
Overall Performance by Thematic Areas
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 1
CHAPTER ONE
INTRODUCTION 1.1 Establishment, Composition and Mandate of the Commission
The Public Service Commission (PSC) is an independent Commission established under Article
233 of the Constitution of Kenya. It consists of a Chairperson, Vice Chairperson and seven
members appointed by the President with the approval of the National Assembly.
The mandate of the Commission is spelt out in Articles 234, 155(3)(a), 158(2)(3) and (4), 171(2),
230(2)(b) and 236 of the Constitution. This includes establishment and abolition of offices,
provision of competent human resource, promotion of good governance and ensuring efficiency
and effectiveness in the provision of quality services in the public service. In discharging the
mandate, the Commission is guided by the values and principles in Articles 10 and 232 of the
Constitution, Public Service Commission Act of 2017, Public Service (Values and Principles) Act,
2015 and other relevant legislations.
1.1.1 Functions and Powers of the Commission
a. Establishment and abolition of offices in the public service;
b. Appointment of persons to hold or act in those offices, and to confirm appointments;
c. Exercising disciplinary control and removal of persons holding or acting in those offices;
d. Promotion of national values and principles of governance; and values and principles of public
service;
e. Investigating, monitoring and evaluating the organization; administration and personnel
practices of the public service;
f. Ensuring that the public service is efficient and effective;
g. Development of human resources in the public service;
h. Reviewing and making recommendations to the national government in respect of conditions
of service, code of conduct and qualifications of officers in the public service;
i. Evaluating and reporting to the President and Parliament on the extent to which the values and
principles mentioned in Articles 10 and 232 are complied with in the public service;
j. Hearing and determining appeals in respect of county governments’ public service;
k. Nominating persons to the Judicial Service Commission and Salaries and Remuneration
Commission under Articles 171(2) (g) and 230(2) (b) (i) respectively;
l. Recommending persons to be appointed as Principal Secretaries under Article 155(3)(a);
m. Receiving petitions for the removal of the Director of Public Prosecutions and recommending
appointment of a tribunal to investigate the complaints under Article 158(2)(3) and (4);
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 2
n. Protection of public officers against victimization and discrimination while discharging their
duties; and
o. Performing any other functions and exercising any other powers conferred by national
legislation.
1.1.2 Scope of Responsibility
In the performance of its functions, the Commission is responsible for all human resource matters
in Ministries and State Departments and State Corporations. However, with regard to the function
of promotion, compliance evaluation and reporting on values and principles referred to in Articles
10 and 232 of the Constitution, the Commission is responsible for the employees of the following
service sectors:
a. Ministries and State Departments.
b. State Corporations and SAGAs.
c. Constitutional Commissions and Independent Offices namely: Gender and Equality
Commission; Commission on Administrative Justice; Kenya National Commission on
Human Rights; National Lands Commission; Independent Electoral and Boundaries
Commission; Commission on Revenue Allocation; Ethics and Anti-Corruption
Commission, Salaries and Remuneration Commission; Office of the Auditor General and
Controller of Budget.
d. Statutory Commissions and Authorities namely: -
National Cohesion and Integration Commission; Inter-Governmental Relations Technical
Committee; Office of the Director of Public Prosecutions; Council of Governors; Energy
Regulatory Commission; Kenya Law Reform Commission, Registrar of Political Parties
and Independent Police Oversight Authority.
e. Public Universities.
f. Any other public entity not excluded under Article 234(3).
1.2 Background to the Evaluation
Prior to the promulgation of the Constitution, the Commission promoted good governance practices
in the public service through the administration of the Public Officer Ethics Act, 2003. The
Constitution of Kenya, 2010 provides for National Values and Principles of Governance in Article
10 and Values and Principles of Public Service in Article 232.
The Commission undertook the first evaluation on the extent to which the values and principles are
complied with in the public service in 2011/2012. This report provided the basic information and
data on the readiness of the public service with regard to the promotion and implementation of
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 3
values and principles and to determine how compliance evaluation would be conducted in future.
This was the State of the Public Service Report of 2012. The 2012/2013 evaluation was an
assessment of values and principles independently since they had not been grouped into thematic
areas. That was the first report to be submitted to the President and Parliament.
The 2013/2014 evaluation aggregated values and principles into the current 10 thematic areas and
actionable indicators to facilitate future assessment of compliance status. The report recommended
the need for the Commission to forge increased partnership with oversight institutions in the public
service to provide credible data that is critical for an objective compliance evaluation.
In May 2015, the Commission developed and issued to the service the Framework for
Implementation of Values and Principles. The framework provides for the strategies for
implementation of values and principles, performance standards and indicators by thematic areas
and a monitoring, evaluation and reporting framework. The 2014/2015 evaluation report facilitated
the refinement of a set of indicators for each thematic area, as envisaged in the framework, to
measure levels of compliance.
The 2015/2016 evaluation focused on determination of compliance indices for values and
principles based on the ten thematic areas. The overall baseline compliance index with the values
and principles and the citizen satisfaction index were computed at 68 percent and 43 percent
respectively. The evaluation enabled the government to mirror the compliance with the values and
principles and the overall perception by the citizenry on service delivery.
So far, this is the sixth report arising from the annual evaluations that have been prepared and
submitted to the President and Parliament since 2013. The annual report contains findings and
recommendations reflecting the measures taken, progress made, and challenges experienced as
guided by the Public Service Values and Principles Act, 2015.
The 2017/2018 values and principles compliance evaluation report reviewed the progress of
implementation of national and public service values and principles in the public service. The
output of the current evaluation is envisaged to inform the future determination of the extent of
compliance with values and principles of the public service by each institution since all the
reporting institutions will be expected to develop action plans and affirmative action programmes
to address the existing gaps. Essentially, the report also lays the foundation for future evaluations
whereby organizations will be held accountable based on the proposed commitments made by each
institution. The findings of the evaluation will inform policy interventions by Government in
furtherance of a value based and ethical public service.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 4
1.3 Objectives of the Evaluation
The overall objective of the evaluation was to determine the extent to which the recommendations
from the previous reports of 2011/2012 to 2016/17 have been implemented in the public service.
The specific objectives of the evaluation were to:
(i) determine the implementation gaps;
(ii) assess the progress realized;
(iii) determine the impediments; and
(iv) make recommendations to Parliament and the President for policy interventions.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 5
CHAPTER TWO
METHODOLOGY 2.1 Overview
The evaluation methodology describes the target population of the evaluation, sampling technique,
performance indicators, data collection instruments, data collection techniques, data analysis
technique, computation of indices, limitations and assumptions of the evaluation.
2.2 Population of the Evaluation
The targeted population for the evaluation were all Ministries and State Departments, Public
Universities, Statutory Commissions and Authorities, State Corporations and SAGAs and
Constitutional Commissions and Independents Offices save for the Commissions stipulated under
Article 234(3)(c) of the Constitution. Three hundred and thirty-one public institutions were targeted
for the evaluation and 274 participated. Out of the 274 Institutions which participated, 251
responded to the evaluation representing 92% percent response rate as presented in Table 2.1 and
Figure 2.1.
Table 2.1: Response Rate by service sector S/No. Service Sector
of Institution No. of institutions Targeted
No. of Institutions that participated
No. of Institutions that responded
Response rate (%)
2017/18 2016/17 2017/18 2016/17
2017/18 2016/17 2017/18 2016/17
1.! Independent Offices & Commissions
9 11 9 9 7 9 78 100
2.! Ministries, Departments and Agencies
48 45 46 42 44 37 96 88
3.! State Corporations & (SAGAs)
232 239 180 129 162 114 90 88
4.! Public Universities
34 - 32 - 31 - 97
5.! Statutory Commissions
8 5 7 5 7 4 100 80
MDAs targeted 331 300 274 185 251 164 92 87 6.! MDA specific 15 30 13 29 86.7 **87
** A total of 87 institutions participated in the evaluation for the first time representing 53% increase.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 6
Figure 2.1: Respondents by service sector 2.3 Sampling Technique
This evaluation targeted all public institutions under the jurisdiction of the Commission on the
promotion of values and principles in the public service. Therefore, a census was used as a
sampling technique.
2.4 Performance Indicators by Thematic Areas
The summary of performance indicators by thematic area that was adopted to develop the survey
tools is contained in Table 2.2.
Table 2.2: Summary of Performance Indicators by Thematic Areas S/No. Thematic
Area Indicators
1.! Establishment of offices and appointments (overview of the service)
(i) Composition of staff Bio Data and terms of appointment in the public service;
(ii) Number of individuals engaged as casuals; and (iii) Number of interns engaged in the public service.
2.! Diversity Management
(i) Number of institutions that conducted diversity audits; (ii) Ratio of male to female officers in the public service;
(iii) Proportionate representation of ethnic communities in the public service;
(iv) Level of representation of Persons with Disabilities in the
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 7
S/No. Thematic Area
Indicators
public service; (v) Level of customization of facilities and services for
persons with disabilities; (vi) Channels for advertising job opportunities in the public
service; and (vii) Number of institutions with affirmative action
programmes. 3.! Efficiency,
Effectiveness, Economic use of Resources and sustainable development
(i) Budget absorption levels in the public service;
(ii) Optimal staffing levels in the public service;
(iii) Number of appeals lodged to Public Procurement Administrative Review Board;
(iv) Number of public institutions cited in the Auditor General's report; and
(v) Number of public institutions with pending bills.
4.! Accountability for Administrative Acts
(i) Existence of a reviewed Client Service Charter;
(ii) Existence, review and implementation of the grievance
handling procedures;
(iii) Existence and application of complaints register;
(iv) Management, storage and disposal of records;
(v) Existence and utilization of gift registers;
(vi) Existence and utilization of conflict of interest registers; and
(vii) Administration of commitment forms.
5.! Improvement in Service Delivery
(i) Status of automation and migration of business processes to the e-government portal;
(ii) Number of printers, photocopiers, and shredders procured by public institutions;
(iii) Level of decentralization of public services; (iv) Customer Satisfaction Index; (v) Existence and implementation of honours, awards and
commendation schemes; and (vi) Identification of value exemplars in the public service.
6.! Performance Management
(i) Number of posts in the authorized establishment and the in-post;
(ii) Number of staff on secondment exceeding six years;
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 8
S/No. Thematic Area
Indicators
(iii) Timely orientation and induction of new officers; (iv) Types of Performance Management systems; (v) Number of staff appraised, rewarded and or sanctioned;
(vi) Level of attainment of organizational performance targets;
(vii) Number of institutions with Human Resource Plans; and
(viii) Number of institutions with Quality Management system (QMS).
2.5 Data Collection instruments
An online questionnaire was used for the evaluation. The cross-cutting questionnaire was applied to
all institutions and the oversight questionnaire was applied to specific institutions, to triangulate the
data provided in the cross-cutting questionnaires.
The questionnaires were developed from: performance indicators on Table 2.2; the measures taken
to address the challenges; performance gaps and Institutional commitments to address the gaps
identified in the previous reports.
2.6 Data collection
Data collection was preceded by sensitization workshops for Heads of Human Resources and
Technical Officers of the Public Institutions under the Commission’s jurisdiction on promotion and
evaluation of values and principles. The online tool was piloted during the workshop and comments
from the officers incorporated into the final questionnaires.
The questions in the cross cutting and oversight questionnaires were thereafter uploaded on the
online survey monkey tool. The tool was subsequently sent to the email address of the officer
identified as a respondent on behalf of the respective institution. The officers responded to the
online tool which was thereafter forwarded to the Commission through a signed letter by the
Authorized Officer(s).
2.7 Data processing and analysis
Data from the reviewed literature and reports was analyzed in thematic areas and key findings
enumerated. Completed data from questionnaires were downloaded from the online tool and
exported to Microsoft excel worksheet. The data was cleaned, cross checked to eliminate gaps and
aligned for analysis. All entered data was validated for consistency and verified before the analysis.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18 9
Data was analyzed using Advanced MS Excel tools, Statistical Package for Social Science 25.0 and
STATA MP 14.1., XLSTAT 2018. The qualitative data was collated, analyzed and categorized into
respective themes.
2.8 Computation of thematic performance and composite indices
This evaluation determined performance and composite indices for the 251 public institutions that responded to the online questionnaire on cross-cutting issues. The computation approaches applied in the evaluation are consistent with global practice. In the evaluation, five thematic areas were used to compute the overall score. The estimation of an index for each of the five thematic areas involved the following steps: i) Identifying the questions in each thematic area that was used as indicators for determining an
index; ii) A score of one was assigned to institutions that possessed the attribute while zero was
assigned for those not possessing the desired attribute; iii) For indicators that required attainment of constitutional or legal requirements, the score of one
was assigned for possessing the minimum constitutional provisions and progressive assigned values of zero to one in the event the minimum constitutional provision was not met. For example, the percentage of PWDs, minimum attainment of 5 percent representation by institution(s) was assigned a value of 1; below 5% was progressively assigned values of 0 to 0.9;
iv) The re-scaling (min-max variable transformation) method was used for normalization of the
indicators. The equation for normalization is:
v) The indicators were normalized to make them comparable and to have identical range of
between 0 and 1; and
vi) The mean of the scores per thematic area for each institution was then determined. 2.9 Evaluation Assumptions
(i) All public institutions would send officers to participate in the sensitization and would
participate in the evaluation.
(ii) The information provided by the institutions would be accurate and meet the integrity
threshold.
(iii) The respondents provided true and factual data.
2.10 Limitations of the Evaluation
(i) Eighty out of the 331 targeted institutions did not participate in the evaluation.
(ii) Twelve institutions submitted partial response and therefore could not be evaluated.
Score =
Pu
blic
Ser
vice
Com
mis
sion
- Nat
iona
l and
Pub
lic S
ervi
ce V
alue
s & P
rinc
iple
s Com
plia
nce
Eva
luat
ion
Rep
ort,
2017
/18
10
CH
APT
ER
TH
RE
E
ME
ASU
RE
S T
AK
EN
, PE
RFO
RM
AN
CE
GA
PS A
ND
IMPE
DIM
EN
TS
IN T
HE
IMPL
EM
EN
TA
TIO
N O
F
VA
LU
ES
AN
D P
RIN
CIP
LE
S
3.1:
Ove
rvie
w
This
Cha
pter
giv
es a
n ov
ervi
ew o
f the
mea
sure
s tak
en, p
erfo
rman
ce g
aps i
dent
ified
and
impe
dim
ents
in th
e im
plem
enta
tion
of v
alue
s and
prin
cipl
es d
urin
g th
e pe
riod
2011
/12
to 2
017/
18 F
Y.
S/N
o.
TH
EM
AT
IC
AR
EA
M
EA
SUR
ES
TA
KE
N
PER
FOR
MA
NC
E G
APS
IM
PED
IME
NT
S
1.
E
nsur
ing
Hig
h St
anda
rds o
f Pr
ofes
sion
al
Eth
ics
�!Fr
amew
ork
for i
mpl
emen
tatio
n of
Val
ues a
nd
Prin
cipl
es, 2
015
deve
lope
d by
PSC
. �!
Enab
ling
legi
slat
ions
in p
lace
. The
se in
clud
e: P
ublic
Se
rvic
e (V
alue
s and
Prin
cipl
es) A
ct, 2
015,
PSC
Act
, 20
17; L
eade
rshi
p an
d In
tegr
ity A
ct, 2
012.
�!
Enab
ling
serv
ice
regu
latio
ns a
nd g
uide
lines
put
in p
lace
by
PSC
incl
udin
g th
e A
dmin
istra
tive
Proc
edur
es fo
r A
dmin
istra
tion
of In
com
e, A
sset
s and
Lia
bilit
ies,
2016
. �!
Cap
acity
bui
ldin
g on
eth
ics a
nd in
tegr
ity in
the
publ
ic
serv
ice
by P
SC.
�!V
ettin
g an
d lif
esty
le a
udit
for p
rocu
rem
ent o
ffic
ers a
nd
acco
unta
nts f
rom
the
publ
ic se
rvic
e un
derta
ken.
�!
Dev
elop
men
t and
impl
emen
tatio
n of
cod
es o
f con
duct
an
d et
hics
for p
ublic
off
icer
s by
EAC
C.
�!EA
CC
rece
ived
and
pro
cess
ed 7
1,56
6 se
lf-de
clar
atio
n fo
rms a
nd v
ette
d 20
,164
per
sons
seek
ing
appo
intm
ent
into
stat
e an
d pu
blic
off
ice.
�!
The
Gov
ernm
ent i
ntro
duce
d a
new
sect
or o
n N
atio
nal
Val
ues a
nd E
thic
s in
the
Third
Med
ium
Ter
m P
lan
(MTP
III)
who
se th
eme
is “
Mai
nstre
amin
g N
atio
nal
Val
ues a
nd E
thic
s for
Sus
tain
able
Dev
elop
men
t”.
�!Th
e le
gisl
ativ
e fr
amew
ork
for l
ifest
yle
audi
t fo
r all
publ
ic o
ffic
ers y
et to
be
deve
lope
d.
�!In
adeq
uate
aw
aren
ess
crea
tion
and
sens
itiza
tion
on v
alue
s and
prin
cipl
es in
pub
lic
inst
itutio
ns.
�!D
raft
PSC
re
gula
tions
, 20
18
yet
to
be
gaze
tted.
�!
Dra
ft Tr
aini
ng m
anua
l on
Nat
iona
l Val
ues
and
Prin
cipl
es o
f G
over
nanc
e ye
t to
be
final
ized
by
Cab
inet
Off
ice.
�!
Dra
ft in
-ser
vice
trai
ning
Cur
ricul
um o
n Et
hics
an
d In
tegr
ity i
n th
e Pu
blic
Ser
vice
yet
to
be
final
ized
by
KSG
.
�!In
adeq
uate
sens
itiza
tion
and
awar
enes
s cre
atio
n on
eth
ics a
nd in
tegr
ity.
�!La
ck o
f a c
olla
bora
tive
fram
ewor
k be
twee
n th
e pu
blic
serv
ice
and
regu
late
d pr
ofes
sion
al
bodi
es.
�!A
bsen
ce o
f an
appr
oved
fr
amew
ork
for l
ifest
yle
audi
ts.
�!La
ck o
f a c
ompr
ehen
sive
in
vent
ory
of re
gula
ted
prof
essi
onal
s in
the
publ
ic se
rvic
e.
�!Ex
iste
nce
of n
on-
regu
late
d pr
ofes
sion
als i
n th
e pu
blic
serv
ice.
�!
Slow
impl
emen
tatio
n of
th
e Ta
skfo
rce
Rep
ort o
n po
licy,
legi
slat
ion
and
Pu
blic
Ser
vice
Com
mis
sion
- Nat
iona
l and
Pub
lic S
ervi
ce V
alue
s & P
rinc
iple
s Com
plia
nce
Eva
luat
ion
Rep
ort,
2017
/18
11
S/N
o.
TH
EM
AT
IC
AR
EA
M
EA
SUR
ES
TA
KE
N
PER
FOR
MA
NC
E G
APS
IM
PED
IME
NT
S
�!M
ains
tream
ing
of th
e na
tiona
l and
pub
lic s
ervi
ce v
alue
s an
d pr
inci
ples
in
inst
itutio
nal
regu
latio
ns,
guid
elin
es
and
prog
ram
mes
by
MD
As.
�!C
ontin
ued
budg
etar
y pr
ovis
ion
for
sens
itiza
tion
of
offic
ers o
n va
lues
and
prin
cipl
es b
y N
atio
nal T
reas
ury.
�!
Sens
itiza
tion
and
awar
enes
s cr
eatio
n on
val
ues
and
prin
cipl
es b
y M
DA
s. �!
Impl
emen
tatio
n of
th
e V
alue
-bas
ed
curr
icul
um
in
prim
ary
and
pre-
scho
ol le
vels
by
Min
istry
of E
duca
tion
– D
epar
tmen
t of E
arly
Lea
rnin
g an
d B
asic
Edu
catio
n.
�!Es
tabl
ishm
ent
of C
entre
for
Lea
ders
hip,
Eth
ics
and
inte
grity
at t
he K
enya
Sch
ool o
f Gov
ernm
ent.
�! E
AC
C t
rain
ed a
tot
al 1
6,59
8 of
ficer
s on
Eth
ics
and
Inte
grity
. �!
Issu
ance
and
sen
sitiz
atio
n of
the
Publ
ic S
ervi
ce C
ode
of
Con
duct
and
Eth
ics,
2016
by
PSC
. �!
Prom
otio
n of
val
ues
and
prin
cipl
es th
roug
h sp
onso
rshi
p of
Nat
iona
l Mus
ic a
nd D
ram
a Fe
stiv
als
with
a th
eme
on
valu
es a
nd p
rinci
ples
by
PSC
.
inst
itutio
naliz
atio
n of
an
ti-co
rrup
tion
mea
sure
s.
2.
G
ood
Gov
erna
nce,
T
rans
pare
ncy
and
Acc
ount
abili
ty
�!En
ablin
g le
gisl
atio
ns in
clud
ing
PSC
Act
, 201
7; B
riber
y A
ct, 2
016;
Eth
ics a
nd A
nti-C
orru
ptio
n A
ct, 2
011;
C
onte
mpt
of C
ourt
Act
, 201
6; P
roce
eds o
f Crim
e an
d A
nti-M
oney
Lau
nder
ing
(Am
endm
ent)
Act
, 201
7 in
pl
ace.
�!
Enab
ling
serv
ice
regu
latio
ns a
nd g
uide
lines
in p
lace
. Th
ese
incl
ude:
Pub
lic S
ervi
ce C
ode
of C
ondu
ct a
nd
Ethi
cs, 2
016.
�!
Enab
ling
adm
inis
trativ
e in
stru
men
ts in
pla
ce: T
hese
in
clud
e: E
xecu
tive
Ord
er N
o.6
of 2
015
on E
thic
s and
In
tegr
ity in
the
Publ
ic S
ervi
ce a
nd E
xecu
tive
Ord
er N
o. 2
of
201
8; M
won
gozo
Cod
e of
Gov
erna
nce.
�!
The
lega
l, po
licy
and
inst
itutio
nal f
ram
ewor
k fo
r fig
htin
g co
rrup
tion
prev
entio
n in
Ken
ya re
view
ed in
201
5.
�!G
azet
tem
ent o
f the
lead
ersh
ip a
nd in
tegr
ity c
odes
in
acco
rdan
ce w
ith S
ectio
n 40
of t
he L
eade
rshi
p an
d In
tegr
ity A
ct, 2
012.
�!Th
e N
atio
nal E
thic
s and
Ant
i-Cor
rupt
ion
Polic
y, 2
015
not f
inal
ized
. �!
Con
flict
ing
corr
uptio
n pr
even
tion
law
s. �!
Ant
i-Cor
rupt
ion
Law
s Am
endm
ent B
ill,
2017
not
fina
lized
. �!
Whi
stle
Blo
wer
s Pro
tect
ion
Bill
not
fin
aliz
ed.
�!Ex
ecut
ive
Ord
er N
o.6
of 2
015
on E
thic
s and
In
tegr
ity in
the
Publ
ic S
ervi
ce y
et to
be
fully
im
plem
ente
d.
�!Th
e N
atio
nal A
nti-C
orru
ptio
n C
ampa
ign
Stee
ring
Com
mitt
ee B
ill, 2
017
not f
inal
ized
. �!
The
Ban
king
(Pen
altie
s) re
gula
tions
201
7 to
ad
dres
s reg
ulat
ory
viol
atio
ns n
ot fi
naliz
ed.
�!D
elay
in fi
naliz
atio
n of
C
orru
ptio
n-re
late
d ca
ses.
�!D
elay
in th
e fin
aliz
atio
n of
Nat
iona
l Eth
ics a
nd
Ant
i-Cor
rupt
ion
polic
y.
�!W
eak
enfo
rcem
ent o
f A
nti-C
orru
ptio
n La
ws.
�!D
elay
in th
e pa
ssag
e of
le
gisl
ativ
e pr
opos
als o
n th
e am
endm
ent o
f in
tegr
ity-r
elat
ed la
ws.
�!C
onfli
ctin
g H
uman
R
esou
rce
man
agem
ent
proc
edur
es a
cros
s the
se
rvic
e.
�!D
uplic
atio
n of
func
tions
an
d ro
les.
Pu
blic
Ser
vice
Com
mis
sion
- Nat
iona
l and
Pub
lic S
ervi
ce V
alue
s & P
rinc
iple
s Com
plia
nce
Eva
luat
ion
Rep
ort,
2017
/18
12
S/N
o.
TH
EM
AT
IC
AR
EA
M
EA
SUR
ES
TA
KE
N
PER
FOR
MA
NC
E G
APS
IM
PED
IME
NT
S
�!Im
plem
enta
tion
of p
ublic
edu
catio
n an
d aw
aren
ess
prog
ram
mes
on
inte
grity
and
goo
d go
vern
ance
by
EAC
C.
�!D
ecla
ratio
n of
Inco
me,
Ass
ets a
nd L
iabi
litie
s by
publ
ic
offic
ers.
�!O
DPP
trai
ned
84 o
ffic
ers o
n th
e B
riber
y A
ct; 4
56
offic
ers o
n th
e A
nti-c
orru
ptio
n an
d Ec
onom
ic C
rimes
A
ct; a
nd 1
26 o
ffic
ers o
n Pu
blic
Pro
cure
men
t and
Ass
et
Dis
posa
l Act
, 201
5.
�!Th
e N
atio
nal T
reas
ury
gaze
tted
the
Cap
ital M
arke
ts
(Onl
ine
Fore
ign
Exch
ange
Tra
ding
) Reg
ulat
ions
, 201
7 to
en
hanc
e go
od g
over
nanc
e an
d tra
nspa
renc
y in
fore
ign
exch
ange
trad
ing.
�!
A to
tal o
f 62
corr
uptio
n an
d in
tegr
ity re
late
d ca
ses w
ere
reso
lved
in a
ll m
agis
trate
cou
rt st
atio
ns.
�!Th
e EA
CC
reco
vere
d co
rrup
tly a
cqui
red
publ
ic a
sset
s w
ith a
n es
timat
ed v
alue
of K
Sh.4
57M
illio
n an
d ca
sh
amou
ntin
g to
KSh
.29M
illio
n.
�!Th
e N
atio
nal L
and
Com
mis
sion
(NLC
) dev
elop
ed ru
les
and
regu
latio
ns o
n th
e ne
w la
nd la
ws.
3.
D
iver
sity
M
anag
emen
t �!
Enab
ling
lega
l fra
mew
ork
in p
lace
. The
se in
clud
e th
e PS
C A
ct, 2
017;
Pub
lic S
ervi
ce (V
alue
s and
Prin
cipl
e)
Act
, 201
5; N
atio
nal G
ende
r and
Equ
ality
Act
, 201
1.
�!En
ablin
g po
licy
fram
ewor
k in
pla
ce. T
hese
incl
ude
the
Sess
iona
l Pap
er N
o.8
of 2
013
on N
atio
nal V
alue
s and
Pr
inci
ples
of G
over
nanc
e; N
atio
nal P
olic
y fo
r Per
sons
w
ith D
isab
ilitie
s, 20
06.
�!En
ablin
g se
rvic
e po
licie
s, gu
idel
ines
and
regu
latio
ns in
pl
ace.
The
se in
clud
e th
e D
iver
sity
Pol
icy
for t
he P
ublic
Se
rvic
e, 2
016;
Enh
ance
d pr
ovis
ion
of c
usto
miz
ed
faci
litie
s and
serv
ices
for P
WD
s. �!
Prep
arat
ion
of a
nnua
l sta
tus r
epor
ts o
n eq
ualit
y an
d in
clus
ion
by N
GEC
. �!
CR
A is
sued
the
seco
nd p
olic
y an
d cr
iteria
for s
harin
g re
venu
e am
ong
mar
gina
lized
are
as.
�!A
ttain
men
t of
the
2/3
rd g
ende
r pr
inci
ple
at
seni
or m
anag
emen
t an
d po
licy
leve
ls i
n th
e pu
blic
serv
ice
not m
et.
�!N
atio
nal
Inve
ntor
y of
PW
Ds
not
yet
in
plac
e.
�!Th
e D
raft
Gen
der a
nd D
evel
opm
ent P
olic
y,
2017
not
fina
lized
. �!
Prev
alen
ce o
f ove
r-re
pres
enta
tion,
und
er-
repr
esen
tatio
n an
d no
n-re
pres
enta
tion
in th
e pu
blic
serv
ice.
�!
Prog
ress
ive
atta
inm
ent
of
the
5 pe
rcen
t re
quire
men
t fo
r PW
Ds
in a
ppoi
ntm
ent
not
yet m
et.
�!In
cons
iste
ncie
s in
the
man
agem
ent
of d
ata
on
dive
rsity
m
anag
emen
t by
th
e va
rious
�!La
ck o
f com
preh
ensi
ve
dive
rsity
aud
its in
pub
lic
inst
itutio
ns.
�!Lo
w c
ompl
ianc
e w
ith th
e tw
o-th
irds g
ende
r re
quire
men
ts a
t som
e le
vels
in th
e pu
blic
se
rvic
e.
�!Lo
w c
ompl
ianc
e w
ith th
e 5%
PW
Ds r
equi
rem
ent.
�!W
eak
com
plia
nce
with
pr
ovis
ion
of c
usto
miz
ed
faci
litie
s and
serv
ices
for
use
by P
WD
s. �!
Low
com
plia
nce
on
Pu
blic
Ser
vice
Com
mis
sion
- Nat
iona
l and
Pub
lic S
ervi
ce V
alue
s & P
rinc
iple
s Com
plia
nce
Eva
luat
ion
Rep
ort,
2017
/18
13
S/N
o.
TH
EM
AT
IC
AR
EA
M
EA
SUR
ES
TA
KE
N
PER
FOR
MA
NC
E G
APS
IM
PED
IME
NT
S
�!En
actm
ent o
f Equ
aliz
atio
n Fu
nd A
ppro
pria
tion
Act
s, 20
16 a
nd 2
017.
�!
Dev
elop
men
t of f
ram
ewor
k fo
r int
egra
ting
prin
cipl
es o
f eq
ualit
y an
d fr
eedo
m fr
om d
iscr
imin
atio
n in
the
priv
ate
sect
or b
y N
GEC
. �!
Nat
iona
l Coh
esio
n In
dex
dete
rmin
ed b
y th
e N
atio
nal
Coh
esio
n an
d In
tegr
atio
n C
omm
issi
on in
201
6 an
d 20
17.
�!Im
plem
enta
tion
of e
thni
c qu
otas
in a
ppoi
ntm
ents
by
PSC
. �!
Gaz
ette
men
t of t
he M
akon
de a
nd In
dian
com
mun
ities
as
par
t of t
he K
enya
’s e
thni
c co
mm
uniti
es.
sect
ors i
n th
e pu
blic
serv
ice.
�!
Slow
pro
gres
s on
pro
visi
on o
f cu
stom
ized
fa
cilit
ies a
nd se
rvic
es fo
r PW
Ds.
�!Sl
ow
prog
ress
on
im
plem
enta
tion
of
the
dive
rsity
pol
icy
for t
he p
ublic
serv
ice.
�!
Hum
an
reso
urce
di
sagg
rega
ted
data
no
t M
aint
aine
d.
�!A
udit
of b
uild
ings
to a
scer
tain
the
exte
nt to
w
hich
acc
ess
to p
erso
ns w
ith d
isab
ilitie
s no
t un
derta
ken.
�!
Dra
ft D
isab
ility
Pol
icy
and
Gui
delin
es f
or
the
Publ
ic S
ervi
ce, 2
018
not f
inal
ized
. �!
Dra
ft N
atio
nal
Gen
der
and
Dev
elop
men
t Po
licy,
201
7 no
t fin
aliz
ed.
ethn
ic p
ropo
rtion
ate
repr
esen
tatio
n in
the
publ
ic se
rvic
e.
�!In
effe
ctiv
e ch
anne
ls o
f ad
verti
sing
job
oppo
rtuni
ties.
�!
Low
fund
ing
for c
apac
ity
build
ing
in th
e pu
blic
se
rvic
e.
�!In
adeq
uate
dat
a on
di
vers
ity g
aps.
4.
E
ffic
ienc
y,
Eff
ectiv
enes
s, E
cono
mic
Use
of
Res
ourc
es
and
Sust
aina
ble
Dev
elop
men
t
�!Pu
blic
Fin
ance
Man
agem
ent,
Act
, 201
2 in
pla
ce.
�!Pu
blic
Fin
ance
Man
agem
ent (
PFM
) Reg
ulat
ions
201
6 in
pla
ce.
�!En
actm
ent o
f the
Pub
lic P
rocu
rem
ent a
nd A
sset
D
ispo
sal A
ct, 2
015.
�!
Cap
acity
bui
ldin
g on
impl
emen
tatio
n of
AG
PO P
olic
y to
the
publ
ic se
rvic
e by
the
Nat
iona
l Tre
asur
y.
�!Im
prov
ed u
ptak
e of
e-p
rocu
rem
ent b
y pu
blic
in
stitu
tions
.
�!Pu
blic
Priv
ate
Partn
ersh
ip R
egul
atio
ns, 2
014
in p
lace
. �!
The
Nat
iona
l Tre
asur
y de
velo
ped
a Fi
scal
Man
agem
ent
fram
ewor
k to
ens
ure
sust
aina
ble
debt
man
agem
ent.
� Lo
w a
bsor
ptio
n le
vel o
f dev
elop
men
t bu
dget
. �
Aus
terit
y m
easu
res a
nd d
elay
s in
rele
ase
of
exch
eque
r. �
Leng
thy
proc
urem
ent p
roce
sses
.
� O
ptim
al st
affin
g le
vels
no
t det
erm
ined
. �
Wea
k im
plem
enta
tion
of
the
Publ
ic F
inan
ce
Man
agem
ent,
Act
, 201
2 an
d th
e Pu
blic
Fin
ance
M
anag
emen
t (PF
M)
Reg
ulat
ions
201
6.
� D
elay
s in
the
IFM
IS
proc
esse
s. �
Slow
pac
e in
the
impl
emen
tatio
n of
PIC
an
d PA
C re
ports
. �
Lack
of a
n in
vent
ory
of e
xist
ing
publ
ic a
sset
s.
Pu
blic
Ser
vice
Com
mis
sion
- Nat
iona
l and
Pub
lic S
ervi
ce V
alue
s & P
rinc
iple
s Com
plia
nce
Eva
luat
ion
Rep
ort,
2017
/18
14
S/N
o.
TH
EM
AT
IC
AR
EA
M
EA
SUR
ES
TA
KE
N
PER
FOR
MA
NC
E G
APS
IM
PED
IME
NT
S
5.
E
quita
ble
Allo
catio
n of
O
ppor
tuni
ties
and
Res
ourc
es
�!Pa
rliam
ent e
nact
ed th
e Eq
ualiz
atio
n Fu
nd
App
ropr
iatio
n A
ct, 2
017
& 2
018.
�!
Gov
ernm
ent e
stab
lishe
d th
e U
wez
o, Y
outh
and
W
omen
fund
(con
solid
ated
as B
iash
ara
Ken
ya F
und)
. �!
Com
mis
sion
for R
even
ue A
lloca
tion
deve
lope
d cr
iteria
for d
eter
min
atio
n of
dis
adva
ntag
ed g
roup
s. �!
The
Nat
iona
l Tre
asur
y de
velo
ped,
revi
ewed
gui
delin
es
and
issu
ed c
ircul
ars o
n m
anda
tory
repo
rting
re
quire
men
ts to
pro
curin
g en
titie
s reg
ardi
ng
com
plia
nce
with
AG
PO.
�!Th
e St
ate
Dep
artm
ent f
or E
arly
Lea
rnin
g an
d B
asic
Ed
ucat
ion
low
ered
ent
ry m
arks
for s
tude
nts w
ith
spec
ial n
eeds
join
ing
form
1 p
lace
s in
Nat
iona
l Sc
hool
s, Ex
tra C
ount
y, C
ount
y an
d Su
b-C
ount
y Sc
hool
s. �!
The
Stat
e D
epar
tmen
t for
Gen
der A
ffai
rs tr
aine
d 50
0 w
omen
, you
th a
nd P
WD
s on
AG
PO a
nd o
ther
key
G
over
nmen
t aff
irmat
ive
actio
n fu
nds.
�!D
elay
in th
e re
leas
e of
the
equa
lizat
ion
fund
. �!
Low
com
plia
nce
with
AG
PO p
olic
y.
�!C
riter
ia fo
r det
erm
inat
ion
of d
isad
vant
aged
gr
oups
yet
to b
e re
view
ed.
�!D
raft
Publ
ic F
inan
ce M
anag
emen
t (B
iash
ara
Ken
ya F
und)
Reg
ulat
ions
, 201
8 no
t fin
aliz
ed.
�!D
elay
in re
leas
e of
the
equa
lizat
ion
fund
�!
Wea
k en
forc
emen
t of t
he
AG
PO p
olic
y.
6.
A
ccou
ntab
ility
fo
r A
dmin
istr
ativ
e A
cts
�!En
actm
ent o
f PSC
Act
, 201
7 by
Par
liam
ent.
�!En
actm
ent o
f the
Fai
r Adm
inis
trativ
e A
ctio
n A
ct, 2
015
by P
arlia
men
t. �!
Enac
tmen
t of t
he P
ublic
Ser
vice
(Val
ues a
nd
Prin
cipl
es) A
ct 2
015
by P
arlia
men
t. �!
Rep
orts
on
mal
adm
inis
tratio
n an
nual
ly p
repa
red
by
CA
J (C
AJ h
andl
ed 9
2,99
4 co
mpl
aint
s fro
m th
e pu
blic
re
late
d to
mal
adm
inis
tratio
n).
�!In
stitu
tiona
l se
rvic
e de
liver
y ch
arte
rs a
nd g
rieva
nce
hand
ling
proc
edur
es d
evel
oped
by
som
e in
stitu
tions
. �!
Inte
r-ag
ency
com
mitt
ee o
n th
e de
velo
pmen
t of
the
ci
tizen
serv
ice
deliv
ery
char
ter e
stab
lishe
d by
PSC
.
�!A
lignm
ent o
f Ser
vice
Cha
rters
to th
e C
onst
itutio
n, P
ublic
Ser
vice
(Val
ues a
nd
Prin
cipl
es) A
ct 2
015
and
the
Publ
ic S
ervi
ce
Cod
e of
Con
duct
and
Eth
ics,
2016
not
fin
aliz
ed.
�!Sl
ow p
ace
in th
e im
plem
enta
tion
of th
e pr
ovis
ions
of t
he P
ublic
Ser
vice
Cod
e of
C
ondu
ct a
nd E
thic
s, 20
15.
�!La
ck o
f min
imum
serv
ice
deliv
ery
stan
dard
s. �!
Fair
Adm
inis
trativ
e A
ctio
n A
ct 2
015
regu
latio
ns n
ot d
evel
oped
. �!
Publ
ic S
ervi
ce (V
alue
s and
Prin
cipl
es) A
ct
2015
regu
latio
ns n
ot d
evel
oped
. �!
Publ
ic se
rvic
e va
lues
and
prin
cipl
es p
olic
y no
t fin
aliz
ed.
�!D
elay
in
the
revi
ew o
f Se
rvic
e C
harte
rs
and
grie
vanc
e ha
ndlin
g pr
oced
ures
�!
Non
-exi
sten
ce o
f C
itize
n Se
rvic
e de
liver
y ch
arte
r. �!
Wea
k re
solu
tion
of
com
plai
nts.
�!Lo
w
auto
mat
ion
of
reco
rds.
�!W
eak
man
agem
ent
of
gifts
an
d co
nflic
t of
in
tere
st re
gist
ers.
�!W
eak
impl
emen
tatio
n of
cod
es
of c
ondu
ct a
nd e
thic
s.
Pu
blic
Ser
vice
Com
mis
sion
- Nat
iona
l and
Pub
lic S
ervi
ce V
alue
s & P
rinc
iple
s Com
plia
nce
Eva
luat
ion
Rep
ort,
2017
/18
15
S/N
o.
TH
EM
AT
IC
AR
EA
M
EA
SUR
ES
TA
KE
N
PER
FOR
MA
NC
E G
APS
IM
PED
IME
NT
S
7.
Im
prov
emen
t in
Ser
vice
D
eliv
ery
�!Th
e St
ate
Dep
artm
ent f
or IC
T an
d In
nova
tion
conn
ecte
d 52
MD
As t
o th
e G
over
nmen
t Com
mon
Cor
e N
etw
ork.
�!
Stat
e D
epar
tmen
t for
Bro
adca
stin
g an
d Te
leco
mm
unic
atio
ns d
evel
oped
14
ICT
Stan
dard
s to
guid
e on
Gov
ernm
ent I
CT
fram
ewor
k.
�!51
Hud
uma
Cen
tres o
pera
tiona
lized
cou
ntry
wid
e.
�!IC
T Po
licy
revi
ewed
by
the
Min
istry
of I
CT
to
acce
lera
te a
utom
atio
n an
d m
igra
tion
to e
-ser
vice
s. �!
Publ
ic S
ervi
ce (V
alue
s and
Prin
cipl
es) A
ct, 2
015,
Pu
blic
Ser
vice
Com
mis
sion
Act
, 201
7 an
d Fr
amew
ork
for i
mpl
emen
tatio
n of
val
ues a
nd p
rinci
ples
are
in
plac
e.
�!Ex
iste
nce
of m
anua
l pro
cess
es in
som
e in
stitu
tions
due
to lo
w u
ptak
e of
ICT.
�!
Lack
of C
itize
ns S
ervi
ce C
harte
rs in
som
e in
stitu
tions
. �!
Low
mig
ratio
n of
serv
ices
to e
-gov
ernm
ent
porta
l. �!
Not
all
inst
itutio
ns h
ad m
igra
ted
thei
r se
rvic
es to
Hud
uma
Plat
form
. �!
Gov
ernm
ent s
ervi
ces y
et to
be
fully
de
cent
raliz
ed to
the
exte
nt p
ract
icab
le.
�!Lo
w a
utom
atio
n an
d m
igra
tion
of se
rvic
es to
e-
gove
rnm
ent p
latfo
rm.
�!Lo
w
pres
ence
of
go
vern
men
t de
partm
ents
on
Hud
uma
plat
form
. �!
Wea
k im
plem
enta
tion
of
inst
itutio
nal c
usto
mer
se
rvic
e ch
arte
rs.
�!Lo
w u
ptak
e of
hon
ours
, aw
ards
and
co
mm
enda
tion
sche
mes
.
8.
Pe
rfor
man
ce
Man
agem
ent
�!Pe
rfor
man
ce re
war
ds a
nd sa
nctio
ns fr
amew
ork
for t
he
publ
ic se
rvic
e, 2
016
deve
lope
d by
PSC
.
�!En
actm
ent o
f PSC
Act
201
7.
�!R
evie
w o
f the
Sta
ff P
erfo
rman
ce a
ppra
isal
tool
by
PSC
.
�!A
dopt
ion
of Q
MS
in so
me
inst
itutio
ns.
�!R
evie
wed
pol
icie
s gui
ding
the
HR
func
tion
in th
e pu
blic
serv
ice
by P
SC.
�!D
raft
PSC
regu
latio
ns, 2
018
yet t
o be
ga
zette
d.
�!Sl
ow u
ptak
e of
Per
form
ance
App
rais
al
Syst
em in
the
serv
ice.
�!
Low
upt
ake
of Q
MS.
�!
Low
upt
ake
of H
R p
lans
. �!
Lack
of c
aree
r and
succ
essi
on m
anag
emen
t st
rate
gy.
�!Lo
w p
artic
ipat
ion
by in
stitu
tions
in
Perf
orm
ance
Con
tract
ing
proc
ess.
�!U
nifo
rm fr
amew
ork
for n
orm
s and
stan
dard
s fo
r the
pub
lic se
rvic
e ye
t to
be d
evel
oped
. �!
Rec
ruitm
ent a
nd se
lect
ion
polic
y ye
t to
be
revi
ewed
. �!
Slow
impl
emen
tatio
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Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
16
CHAPTER FOUR
PROGRESS REALIZED IN THE IMPLEMENTATION OF VALUES
AND PRINCIPLES 4.1 Introduction
The evaluation was done against the backdrop of the current composition of the public
service using the Framework for the Implementation of Values and Principles in Articles 10
and 232 of the Constitution in the Public Service, 2015, issued by the Public Service
Commission. The evaluation focused on nine (9) thematic areas namely: High Standards of
Professional Ethics; Good Governance, Transparency and Accountability; Diversity
Management; Efficiency, Effectiveness, Economic Use of resources and Sustainable
Development; Equitable Allocation of Opportunities and Resources; Accountability for
Administrative Acts; Improvement in Service Delivery; Performance Management; and
Public Participation in Policy Making. The responses in the nine thematic areas were
analysed, out of which the Commission identified five thematic areas whose findings were
used to develop the report.
4.2 Overview of the Public Service
4.2.1 Staff Establishment
The values and principles of governance provided in Article 10 of the Constitution include
values and principles on governance and sustainable development. Article 232 of the
Constitution provides values and principles of the public service which include high
standards of professional ethics and efficiency, effectiveness and prudent utilization of
resources. Article 234 (2)(e) requires the Commission to ensure that the public service is
efficient and effective.
Sustainable development in the public service includes the principle of fiscal sustainability.
For public service, that principle is given effect through wage bill sustainability and prudent
utilization of the human resource. Part IV of the Public Service Commission Act, 2017
provides the preconditions and requirements for the establishment and abolition of public
offices.
Public institutions are required to ensure that offices are established in accordance with the
principles of fiscal sustainability and that the offices are necessary for the discharge of the
mandate of the organization and there is no duplication of functions. It is also good practice
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
17
for public institutions to ensure that establishment of public offices are informed by the
departmental workload analysis and human resource plans.
4.2.3 Performance standards
Compliance with:
i) Guidelines on establishment and abolition of offices;
ii) Employment Act, 2007;
iii) Public Service Commission Act, 2017; and
iv) Internship policy and Guidelines for the Public Service, 2016.
4.2.4 Performance Indicators
i) Composition of staff Bio-data and terms of appointment in the public service;
ii) Number of individuals engaged as casuals; and
iii) Number of interns engaged in the public service.
The respondents were required to provide staff bio-data on the following areas: Authorized
establishment, In-post, Variance, staff on permanent and pensionable terms, staff who are
permanent but not pensionable, staff on contract, persons engaged on casual terms, staff on
temporary appointment and interns.
a) Authorized establishment
The Authorized staff establishment for the 251 institutions evaluated was 288,774. They
were as follows: 128,160 in Ministries and State Departments, 108,733 in State Corporations
and SAGAs, 3,557 in Independent Commissions and offices, 2,153 in Statutory
Commissions and Authorities and 46,171 in Public Universities. It is presumed that the
authorized establishments in the institutions under review were based on the need to
efficiently and effectively discharge their mandate and that the numbers are based on
comprehensive workload analysis.
There were noticeable discrepancies in data provided by institutions as in-post and
disaggregated data in terms of service. Only 54 (22%) institutions out of the 251 evaluated
had consistent data. This reflects poor data management in the affected institutions which
may lead to inaccurate planning and therefore failure to achieve planned results. It may not be
possible to determine optimal staffing if the data maintained is inaccurate or inconsistent.
This is illustrated in Table 4.1, Figure 4.1 and Table 4.2.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
18
Table 4.1: Authorized Establishment and Terms of Service
Service Sectors
No.
of O
rgan
.
Aut
hori
zed
Est
ablis
h.
In-p
ost
Bio
Dat
a T
otal
Var
ianc
e (B
io-d
ata
– In
-po
st)
No. of Officers & Terms of Service
Perm
anen
t &
Pens
iona
ble
Perm
anen
t with
out
Pens
ion
bene
fits
Con
trac
t
Prob
atio
n
Tem
pora
ry
Tot
al (a
s per
term
s of
serv
ice)
Var
ianc
e (B
io-d
ata
– T
otal
as p
er
term
s of s
ervi
ce)
Constitutional Commission & Independent Offices
7 3,557 1,361 1,503 (142) 1,192 15 159 86 - 1,452 51
Ministries & State Departments
47 128,160 79,272 85,644 (6372) 76,609 194 1,037 6,988 1,317 86,145 (501)
Public Universities
31 46,171 28,718 29,151 (433) 21,217 1,626 5,520 326 812 29,501 (350)
State Corporations & SAGAs
159 108,733 75,554 79,055 (3501) 60,648 5,632 7,182 972 5,087 79,521 (466)
Statutory Commission & Authorities
7 2,153 1,489 1,504 (15) 1,383 - 42 74 1 1,500 4
Total 251 288,774 186,394 196,857 *(1463) 159,867 7,467 13,939 8,446 7,217 198,119 **(1,262)
*Variance between bio-data and in-post ** Variance between bio-data and totals as per terms of service
Figure 4.1: Analysis of Establishment by Terms of Service by Service Sectors
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
19
Table 4.2: Institutions with consistency in Bio-data, In-post and Disaggregated Data S/No Service Sector Total No. of
Institutions No. of institutions with consistent data
% Variance
1 Constitutional Commission & Independent Offices
7 2 29
2 Ministries & State Departments 47 1 2 3 Public Universities 31 4 13
4 State Corporations & SAGAs 159 45 28 5 Statutory Commission &
Authorities 7 2 29
Total 251 54 22
Recommendation
The Commission will require HR audit to be conducted to reconcile the discrepancies on the staff bio-data across the evaluated sectors by June, 2019.
b) Institutions with staff Under-Establishment
Even though some institutions were under-established by 50%, 34.8% of those institutions
hired temporary staff and 39.4% hired casual employees. The institutions which had the
highest number of temporary staff were the Ministry of Defence with 269 but which was
under-established by 49%. The Kenya Medical Training College and the Kenya Airport
Authority had the highest number of casuals at 633 and 467 respectively. The two
institutions were however under-established by 67% and 56% respectively.
It is noted that 26.3% of the 251 institutions evaluated were operating at less than 50% of
their authorized establishment which raises concern as to the efficiency and effectiveness of
such institutions and whether productivity is at its optimal. The most under-established
institutions were the Deposit Insurance Fund and the Kenya Tsetse and Trypanosomiasis
Council at 92% followed by Taita Taveta University at 84%, Kenya Film Commission at
83% and Micro and Small Enterprise Authority at 81%. The 66 institutions with staff under-
establishment are provided in Appendix I.
c) Institutions with staff over-establishment
It was also established that 19 (7.6%) institutions out of 251 evaluated were over-established
raising concern on whether authorized establishment has any meaning at all for such
institutions. It is noted that gross over-establishment was reported in the Kenya Medical
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
20
Supplies Agency which was over-established by 116.5%, followed by Kerio Valley
Development Authority at 50%, National Irrigation Board at 30.9%, Kenya Maritime
Authority (29.9%) and National Construction Authority at 26%. Some of the evaluated
institutions hired casuals and temporary staff even though they had room for employment of
permanent staff. Other institutions like KRA had large number of temporary staff (2,038)
against a staff authorized establishment of 6,618.
Failure to adhere to authorized establishment is a breach of the HR practice on the
establishment and abolition of offices in the Public Service. In addition, this negates the
principle of sustainable development arising from the increased wage bill. The list of the 19
over-established institutions is as appended in Appendix II.
d) Staff Who are Permanent and not Pensionable
The 2016/17 values and principles report indicated that there were 9,721 such staff in the
public Service engaged on permanent without pension terms of service. It is noted that there
were 1,085 officers serving on permanent without pension in Ministries and State
departments in the 2016/2017 evaluation period. This category of staff reduced by 82%
(891) to 194 officers in the period under review. The balance of 8,636 officers serving on
permanent without pension in the other three service sectors in 2016/2017 review period had
also reduced by 35% (2,989) to 5,647 officers. However, with the inclusion of Public
Universities’ category in the 2017/2018 evaluation, the number of officers under this
category increased by 21.8% (1,626) to 7,467 officers.
e) Persons Engaged on Temporary and Casual Terms of Service
Persons on casual service are engaged for a period not exceeding 24 hours on a piecemeal
rate. There is no provision in the Employment Act, 2007 for engagement of persons on
temporary terms. Out of 251 evaluated institutions, 104 engaged 7,217 persons on temporary
terms while 83 engaged 10,896 persons on casual terms of service as illustrated in Table 4.3
and Figure 4.2.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
21
Table 4.3: Distribution of Casuals and Temporary Staff by Service Sectors Service Sector No. of
Institutions Authorized Establishment
In- Post
No. of Temporary
No. of Casual
Constitutional Commission & Independent Offices 7 3,557 1,452 - 5(0.1%) Ministries & State Departments 44 128,160 86,145 1,317(1%) 457(0.4%) Public Universities 31 46,171 29,501 812(1.8%) 3,221(7%) State Corporations & SAGAs 162 108,733 79,521 5,087(4.7%) 7,145(6.6%) Statutory Commission & Authorities 7 2,153 1,500 1(0.05%)
68 (3.2%)
Total 251 288,774 198,119 7,217 10,896
Figure 4.2: Comparative Analysis of Casuals and Temporary Staff engaged by Service Sectors
f) Engagement of Interns During 2017/18 FY
It is the declared policy of government to engage 100,000 interns annually to give the youth
a chance to get work experience in both government and private sector institutions. Prior to
issuance of the internship policy in 2016 by the Commission, the engagement of interns was
limited to the health sector.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
22
1) The Internship Policy
The Public Service Commission issued the Internship Policy and Guidelines for the
Public Service, 2016, whose objectives were to:
i) Ensure a well-structured and coordinated internship program;
ii) Provide a framework and standards applicable to all interns;
iii) Ensure effectiveness and efficiency in implementation and management of
Internship programme; and
iv) Provide a framework for monitoring, evaluating and reporting for improvement
and sustainability of Internship programme.
2) Criteria for Engagement for Interns in the Public Service
The criterion for engagement of interns in the public service is guided by the
following:
i) Merit and discipline;
ii) Gender consideration;
iii) Ethnic representation;
iv) Disability status; and
v) Representation of minorities and marginalized.
3) Payment of stipend to Interns
The Internship policy guides that internship shall be non-remunerative; however,
interns will be paid a stipend as may be determined by the Commission from time to
time. MDAs are expected to make budgetary allocation for the stipend on an annual
basis. Subsequently, the Commission issued a circular determining that the interns be
paid a stipend of between Kshs.15,000 - 25,000.
Out of the 251 institutions that responded,179 (71%) engaged 6,366 interns. This is 6.4% of
the annual target of 100,000 interns. Out of the 6,366 interns engaged 3,033 representing 48%
were male while 3,333 (52%) were female. Therefore, the two thirds gender rule was met in
engagement of interns. A total of 97 PWDs were engaged representing 1.5% as shown in
Table 4.4, Figures 4.3 and 4.4.
Out of the 47 ethnic communities, 33 were represented accounting for 70% of the total
number of ethnic communities. Out of the 33 ethnic communities represented 25
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
23
communities were from the minority and marginalized communities accounting for 76% of
the represented communities (Appendix III a & b).
From the 6,366 interns engaged by 155 public institutions, 4,737(74%) interns were paid
while 1,629(26%) interns were not paid. However, all the 205 interns engaged by 6
Independent Commissions and offices were paid as shown in Table 4.5 and Appendix IV(a)
and (b).
Publ
ic S
ervi
ce C
omm
issi
on- N
atio
nal a
nd P
ublic
Ser
vice
Val
ues &
Pri
ncip
les C
ompl
ianc
e E
valu
atio
n R
epor
t, 20
17/1
8
24
Tab
le 4
.4: D
istr
ibut
ion
of In
tern
s by
Serv
ice
Sect
or
S/N
o Service'Sectors
No.
In
stitu
tion
s Eva
luat
ed
Aut
hori
zed
Est
ablis
hmen
t
No.
of
Inst
itutio
ns
enga
ging
In
tern
s
Gen
der
Dis
abili
ty S
tatu
s T
otal
N
o. o
f In
tern
s
% o
f In
tern
s ov
er A
E
Mal
e Fe
mal
e Fe
mal
e M
ale
Non
/ PW
D
PW D
Non
/ PW
D
PWD
1 In
depe
nden
t O
ffic
es &
C
omm
issi
ons
7 3,
557
6(86
%)
107
118
118
10
7
225
6.0
2 M
inis
tries
&
Stat
e D
epar
tmen
ts
44
128,
160
15(3
4%)
291
299
299
29
1
590
0.5
3 Pu
blic
U
nive
rsiti
es
31
46,1
71
23(7
4%)
521
488
487
1 51
8 3
1,00
9 2.
2
4 St
ate
Cor
pora
tions
&
SA
GA
s
162
108,
733
130(
80%
) 2,
318
1,99
7 1,
954
43
2,26
9 49
4,
315
4.0
5 St
atut
ory
Com
mis
sion
s &
Aut
horit
ies
7 2,
153
4(57
%)
96
131
130
1 96
227
11.0
T
otal
25
1 28
8,77
4 17
9(71
.3%
) 3,
033
3,33
3 2,
988
45
3,28
1 52
6,
366
2.2
Figure 4.3: Distribution of Interns Engaged by Gender
Figure 4.4: Analysis of Interns by Gender
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
26
Table 4.5: Status of Payment of Stipend to Interns S/No
Service Sectors No. of Institutions engaging Interns
Total No. of Institutions that paid Interns
Status of Payment Total Not Paid Paid
1 Independent Offices & Commissions
6(100%) 6 - 205 205
2 Ministries & State Departments
15(34%) 12 176 437 613
3 Public Universities 23(74%) 16 479 531 1,010
4 State Corporations & SAGAs
131(81%) 118 881 3,462 4,343
5 Statutory Commissions & Authorities
4(57%) 3 93 102 195
Total 179(71.3%) 155(87%) 1,629(26%) 4,737(74%) 6,366
Recommendations:
The Commission will:
(i) Issue an advisory to the rest of the Service on compliance with the Employment Act, 2007
and PSC Act, 2017 in relation to the status of employment of the 7,217 persons on
temporary terms.
(ii) Encourage institutions to review the need to engage persons on casual basis if the job is
permanent or if it can be performed through contracted services.
(iii) Determine the ratio of engagement of staff as interns against the authorized staff
establishment.
(iv) Review the internship policy to enhance the intake of interns in the public service.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
27
4.3 Thematic Area One: Diversity management
4.3.1 Overview
Article 27 of the Constitution provides that the state shall take legislative and other measures
including affirmative action programmes and policies designed to redress any disadvantages
suffered by individuals or groups because of past discrimination. Further, the Article provides that
the state shall take legislative and other measures to implement the principle that not more than two
thirds of the members of elective or appointive bodies shall be of the same gender.
Article 54 of the Constitution provides for entitlements of persons with disabilities including
entitlement to reasonable access to all places, public transport and information, use of sign
language, braille or other appropriate means of communication and access to materials, devices to
overcome constraints experienced by persons with disability. The state is required to ensure the
progressive implementation of the principle that at least 5 percent of the members of the public in
elective and appointive bodies are persons with disabilities.
Article 56 of the Constitution requires the state to put in place affirmative action programmes
designed to ensure that minorities and marginalized groups are provided with special opportunities
for access to employment. Section 10 of the Public Service (Values and Principles) Act, 2015
provide for circumstances under which affirmative action measures may be applied in the
appointment and promotions of public officers in the public service.
Article 232(1)(g)(h) & (i) of the Constitution provides for fair competition and merit as the basis of
appointment and promotions subject to representation of Kenya’s diverse communities and the
affording of adequate and equal opportunities of men and women, members of all ethnic groups
and Persons with Disabilities (PWDs) in appointment, training and advancement at all levels in
public service.
The Public Service Commission Act, 2017 defines affirmative action as the measures designed to
overcome or ameliorate an inequity or the systematic denial of opportunities. Section 48 of the Act
requires the Commission to make regulations to give effect to the requirements of the Constitution
regarding inclusivity in terms of gender, Kenya’s diverse communities, persons with disabilities
and the youth.
The PSC issued the Diversity Policy for the Public Service in May 2016. The policy is a guideline
for the public service on the mainstreaming and management of diversity issues in the public
service. The thrust of this policy is to ensure that the public service is representative and reflective
of Kenya’s diverse communities.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
28
4.3.2 Performance Standards
(i) Compliance with the Public Service (Values and Principles) Act, 2015;
(ii) Implementation of Diversity Management Policy;
(iii) Compliance with the two thirds gender principle;
(iv) Proportionate representation of ethnic communities;
(v) Compliance with the 5% representation of persons with disabilities; and
(vi) Inclusion of minorities and marginalized groups in the public service.
4.3.3 Performance Indicators
In this evaluation, under the thematic area on diversity management, the institutions were expected
to provide information and data on:
(i) Number of institutions that conducted diversity audits;
(ii) Ratio of male to female officers in the public service;
(iii) Proportionate representation of ethnic communities in the public service;
(iv) Level of representation of Persons with Disabilities in the public service;
(v) Level of customization of facilities and services for persons with disabilities;
(vi) Channels for advertising job opportunities in the public service; and
(vii) Number of institutions with affirmative action programmes.
4.3.4 Progress Realized
a) Diversity Audits and gaps in the public service
The specific indicator was to establish the total number of institutions that had conducted diversity
audit and identified gaps.
Of the 251 Public Service Institutions evaluated, 160 (64%) had conducted diversity audits to
establish gaps in their institutions. Out of the 160 institutions that conducted diversity audits, 149
(93%) established existence of diversity gaps with 96 (64%) of them being State Corporations and
SAGAs followed by Ministries and State Departments at 17%. Only 11 (7%) of the institutions
evaluated reported that they did not have diversity gaps as indicated in Table 4.6, Figure 4.5and
Table 4.7.
Of the evaluated institutions, 91 (36%) did not conduct diversity audit and 2 of them committed to
conduct the diversity audits by December 2018, 9 by March 2019 and 80 by June 2019 as shown in
Appendix V.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
29
Table 4.6: Status of Diversity in the Public Services Service Sectors Total No. of Institutions
Conducted Diversity Audits in 2017/18 FY
No. of Institutions with/without diversity gaps
No. of Institutions & Timeframe to conduct diversity audits
Con
duct
ed
Div
ersi
ty
Aud
its
Not
co
nduc
ted
D/A
udits
Inst
itutio
ns
with
Gap
s
Inst
itutio
ns
with
out
Gap
s
Dec
embe
r,
2018
Mar
ch,
2019
June
, 201
9
Constitutional Commission & Independent Offices
7 5 2 2 3 2
Ministries & State Departments
44 25 19 25 1 18
Public Universities 31 23 8 22 1 1 7 State Corporations & SAGAs
162 103 59 96 7 1 8 50
Statutory Commission & Authorities
7 4 3 4 3
Total 251 160 (63.7%)
91 (36.3%)
149 (93%)
11 (7%)
2 9 80
Figure 4.5: Status of Diversity Audits in 2017/18 FY in Public Institutions
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
30
Table 4.7:List of Institutions without diversity gaps S/No. Name of Public Institution 1. Ethics and Anti-Corruption Commission 2. Kenya National Commission on Human Rights 3. Office of the Controller of Budget 4. The Technical University of Kenya 5. Bomas of Kenya 6. IDB Capital Limited 7. Kenya Film Commission 8. Kenya Medical Training College 9. National Aids Control Council 10. National Industrial Training Authority 11. The Kenya National Examinations Council
Recommendation
The Commission will require the 91 institutions which did not conduct diversity audits to conduct them by June, 2019.
b) Gender representation in the public service
The specific indicator was to establish the total number of officers based on gender at each level in
the public institutions and the gender gaps.
(i) Gender Representation by Service Sector
The Constitutional two-thirds gender principle requires an institution to attain 33 per cent
minimum of either gender. Out of the 251 public institutions evaluated, 126,703 (65%) were
male while 66,906 (35%) were female hence there was no gender gap across the service.
It is observed that the gender balance in 2016/2017 evaluation period stood at 70/30 in favour
of male. The 2017/2018 evaluation findings indicate that the gender balance had improved to
65/35 hence the female gender improved by 5%. The only gender gap in the five service sectors
was in State Corporation and SAGAs which had a gender gap of 1.4% against the 33%
requirement as shown in Table 4.8, Figures 4.6 and 4.7.
It is also noted that out of the 251 institutions evaluated 61 had not met the gender balance with
12 in Ministries and State Departments and 49 in State Corporations and SAGAs as shown in
Appendix VI.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
31
Table 4.8: Status of Gender representation by service sector Service Sector Total In-
post Totals No. of Officers
No. of Male
No. of Female
Male (%) Female (%)
Gender Gap (%)
Constitutional Commission & Independent Offices
1,452 1,061 629 432 59.3 40.7 -
Ministries & State Departments
86,145 57,219 35,674 21,545 62.3 37.7 -
State Corporations & SAGAs
79,521 113,211 77,449 35,762 68.4 31.6 1.4
Statutory Commission & Authorities
1,500 1,369 669 700 48.9 51.1 -
Public Universities 29,501 20,749 12,282 8,467 59.2 40.8 - Total 198,119 193,609 126,703 66,906 65.4 34.6 -
Figure 4.6: Analysis of Gender Representation by Service Sectors
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
32
Figure 4.7: Gender Representation by Level & Service Sector
At the various levels, it was observed that four levels had gender gaps as follows: Policy level
(JG: U and above) at 8.7%, Senior management (JG: R-T) at 1.4%, Technical staff (JG: E-H) at
1.0 % and Support staff (JG: A-D) at 0.8%. The two levels that did not register any gender gap
were Technical cadre (JG: J-M) and Middle management (JG: N-Q) as shown in Table4.9 and
Figure 4.8.
It was observed that only Constitutional Commissions and Independent Offices had met the
gender requirement at the Policy level (U and above). State Corporations and SAGAs, Statutory
Commissions and Authorities, as well as Public Universities did not meet the gender
requirement for both Policy level (U and above) and Senior Management (R-T) as shown in and
Appendix VII.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
33
Table 4.9: Gender Representation at Various Levels
Levels Total No. of
Officers No. of Male
No. of Female
Male (%)
Female (%)
Gender Gap (%)
A-D 19,585 13,278 6,307 67.8 32.2 0.8 E-H 90,297 61,426 28,871 68.0 32.0 1.0 J-M 56,745 34,122 22,623 60.1 39.9 - N-Q 22,069 14,490 7,579 65.7 34.3 - R-T 4,531 3,098 1,433 68.4 31.6 1.4 U and above 382 289 93 75.7 24.3 8.7 Total 193,609 126,703 66,906 65.4 34.6 -
Figure 4.8: Gender Representation in the Public Service by Job Levels
Recommendation
The Commission will direct the 61 public institutions which have not complied with the two thirds
gender requirement to determine their gender gaps and develop affirmative action programmes by
June, 2019.
(ii) Representation of PWDs by sector and levels,
The specific indicator was to establish the representation of Persons with Disabilities (PWDs) in
the Service. The institutions were expected to report on compliance with the 5% Constitutional
requirement.
Of the 251 institutions evaluated, there were 2,155 PWDs represented accounting for 1.1% of the
in-post. The performance gap therefore is 3.9% of the 5% requirement.
Out of the 251 evaluated institutions 10 (4%) complied with the 5% requirement out of which 8
were from State Corporation and SAGAs, one each from Constitutional Commissions and
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
34
Independent Offices and Public Universities respectively. None of the 44 Ministries and State
Departments and all the 7 Statutory Commissions and Authorities complied as shown in Table 4.10
and Figure 4.9.
Table 4.10: Status of Representation of PWDs by Service Sector
Serv
ice
Sect
ors
Tot
als N
o. o
f in
stitu
tions
com
plie
d
Non
-com
plia
nt
inst
itutio
ns
Tot
al In
-pos
t
Idea
l PW
Ds
Tot
al N
o. o
f PW
DS
5%
requ
irem
ent
Gap
in %
Constitutional Commissions and Independent Offices 7 1 6 1,452 73 16 1.5% 57(3.5%) Ministries & State Departments 44 - 44 86,145 4,308 680 1.2% 3,628(3.8%) Public Universities 31 1 30 29,501 1475 349 1.7% 1,126(3.3%) State Corporations & SAGAs 162 8 154
79,521 3976 1094 1% 2,882(4%)
Statutory Commissions & Authorities 7 - 7 1,500 75 16 1.2% 59(3.8%) Total 251 *10 241 198,119 9,907 2,155 1.1% 7,752
(3.9%) * Industrial and Commercial Development Corporation, Kenya Accreditation Service, Kenya Education Management Institute, Kenya Institute of Special Education, Lake Victoria South Water Service Board, Nairobi Centre for International Arbitration, National Council for Persons with Disability, Water Sector Fund, Maasai Mara University and National Gender and Equality commission.
Figure 4.9: Presentation of PWDs in Public Institutions by Service Sectors
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
35
Of the 2,155 PWDs in the service, a majority, 1,577 (73.1%) of PWDs serve at Technical level JG:
E-M while only 73(3.4%) PWDs out of the 2,155 serve at Senior Management and policy level JG:
R-U as shown in Table 4.11, Figure 4.10 and Appendix VIII.
Table 4.11: Status of Representations of PWDs by Levels Levels No. of Officers No. of Male (%) No. of Female (%)
A-D 207 (9.6 %) 151(73%) 56 (27%)
E-H 77(35.7%) 516(67%) 254 (33%)
J-M 807(37.5%) 521(65%) 286 (35%)
N-Q 298(13.8%) 209(70%) 89 (30%)
R-T 70 (3.2%) 55(79%) 15 (21%)
U and above 3 (0.2%) 1(33%) 2 (67%)
Total 2,155 1,453(67.4%) 702(32.6%)
Figure 4.10: Representation of PWDs by Job Levels in Public Institutions
Recommendation The Commission will set targets for the 241 non-compliant institutions to bring up their compliance
levels in representation of persons with disabilities at the six levels of public service to 5 % by the
year 2022.
(iii) Customization of Facilities and Services for Use by PWDs
The specific indicator was to establish the total number of facilities and services available in public
institutions that are customized for use by PWDs.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
36
It was noted that 217 (86%) and 205 (82%) of the evaluated institutions had access ramps and
reserved parking respectively. The least performing areas in the provision of customized facilities
for PWDs were in the provision of other facilities and personal aides at 22% and 26% in 55 and 65
institutions respectively as shown in Table 4.12. Table 4.12: Customization of Facilities & Services for Use by PWDs by Service Sector
Serv
ice
Sect
ors
No.
of
Inst
itutio
ns
Eva
luat
ed
No. of Institutions & Type of Facilities Customized for PWDs Pe
rson
al
aide
s
Acc
ess r
amps
Res
erve
d pa
rkin
g
Sign
lang
uage
in
terp
rete
r
Ava
ilabi
lity
of b
raill
e
Cus
tom
ized
sa
nita
ry
faci
litie
s A
vaila
bilit
y of
cus
tom
ized
L
ifts
Oth
er
Faci
litie
s or
Serv
ices
cu
stom
ized
Constitutional Commission & Independent Offices
7 6 5 7 4 3 4 4 1
Ministries & State Departments
44 15 37 37 8 8 22 16 7
Public Universities
31 10 31 27 12 16 24 3 7
State Corporations & SAGAs
162 33 139 130 79 60 98 54 37
Statutory Commission & Authorities
7 1 5 4 2 2 4 3 3
Total 251 65 (26%)
217 (86%)
205 (82%)
105 (42%)
89 (35%)
152 (61%)
80 (32%)
*55 (22%)
* Biometric readers placed for ease of access; Availability of transport for movement within the institution’s compound; Customized chairs/ orthopaedics chairs; Availability of customized software for use by Visually Impaired Persons E.g. JAWs, Voice over website; Availability of Wheel Chairs; Availability of offices for PWDs; Provide Scholarships and Bursaries for PWDs; and Availability of low reception areas. Recommendation
The Commission will encourage the institutions that performed below 70% in the eight parameters
in the customization of facilities and services for PWDs to improve their performance by 50%, by
June 2020.
(iv) Mode of advertisement for job vacancies
The specific indicator was to establish the mode of advertisement for job vacancies used in public
institutions.
Section 37 (1) of the Public Service Commission Act, 2017 guides on the mode to be used by
institutions when advertising vacancies to reach a wide population of potential applicants as
possible. The PSC Act, 2017 recommends the use of internet, daily newspaper with the widest
circulation and other modes of communication. In addition, the Diversity Policy for the Public
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
37
Service requires every public service institution to advertise available job vacancies in a format
accessible to persons with disabilities.
The findings revealed that two hundred and forty-two (96%) and 230 (92%) institutions used
newspapers and internet as the most preferred mode of job advertisement respectively. The radio is
one of the most effective channels in reaching out to the widest pool of job applicants. This is in
conformity with Education for All (EFA) global monitoring report, (2012) which found, radios and
mobile phones to be one of the most accessible forms of technology, covering over 70% of the
world’s population. However, findings revealed that only 6 (2%) of the institutions used the
national radio as a mode of job advertisement. Further, three (1%) institutions, Ministry of
Environment and Forestry, Kenya Forest Service and Kenya Film Classification Board, indicated
that they used vernacular radio stations as shown in Table 4.13.
Table 4.13: Mode of Advertisement of Job Vacancies by Service Sector Service Sectors
Tot
al
No.
of
In
stitu
tions
New
spap
ers
Ver
nacu
lar
Rad
io S
tatio
ns
Nat
iona
l rad
ios
Inte
rnet
Tel
evis
ion
Loc
al
Adm
inis
trat
ion
Soci
al M
edia
Inte
rnal
C
ircu
lars
/ N
otifi
catio
ns
Oth
er
mod
es
of
job
adve
rtis
emen
t
Constitutional Commission & Independent Offices
7 7 1 7 1 3 2 4 1
Ministries & State Departments
44 39 1 2 41 1 8 12 34 5
Public Universities
31 31 1 28 1 3 11 28 4
State Corporations & SAGAs
162 158 2 2 148 2 21 52 108 21
Statutory Commission & Authorities
7 7 6 3 3 1
Total 251 242 (96%)
3 (1%)
6 (2%)
230 (92%)
5 (2%)
35 (14%)
80 (32%)
177 (31%)
*32 (13%)
*Submission of job advertisements to organizations representing the marginalized groups, use of recruitment agencies, referrals by other organizations, use of professional groups associations and government agencies, and use of notice boards
Recommendation
The Commission will encourage public institutions under its purview to utilize the radio and social
media platform for job advertisement as required by the PSC Act, 2017 and other service
regulations.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
38
(v) Ethnic Representation in the Public Service
The specific indicator was to establish the total number of ethnic groups in each public service
institution and their proportionate contribution in relation to their national population size (Census
report, 2009).
Out of the 251 institutions evaluated in the year under review, it is noted that none of the
institutions had proportionate representation of the 46 ethnic communities. However, a total of 46
(18%) of the institutions had a representation of over half (23) of the 46 ethnic communities with
21 from Ministries and State Departments, 19 from State Corporations and SAGAs, two from
Independent Commissions and Offices, three from Public Universities and one from Statutory
Commissions and Authorities.
The least representative of the public service institutions with less than third of the 46 ethnic
communities were: 4 in Ministries and State Departments, 83 State Corporations and SAGAs, 12
Public Universities, one in Commissions and Independent Offices and two in Statutory
Commissions and Authorities accounting for a total of 102 (41%) out of the 251 evaluated
institutions. The Makonde was the only non-represented ethnic community. This is as illustrated in
Appendix IX.
Of the 251 evaluated institutions, a total of 17(37%) were over-represented proportionate to their
national population size in Ministries and State Departments, 15(33%) in State Corporations and
SAGAs, 9(20%) in Public Universities, 17(37%) in Constitutional Commissions and Independent
Offices, and 14(30%) in Statutory Commissions and Authorities.
Of the 251 evaluated institutions, a total of 18(39%) were under-represented proportionate to their
national population size in Ministries and State departments, 19(41%) in State Corporations and
SAGAs, 18(39%) in Public Universities, 9(20%) in Constitutional Commissions and independent
Offices, and 8(18%) in Statutory Commissions and Authorities.
Out of the 251 evaluated institutions, a total of 95(38%) institutions registered an increase in
representation compared with the representation levels in 2016/2017 review period. The increase in
representation was noted in 27 Ministries and State Departments, 60 in State Corporations and
SAGAs, six in Constitutional Commissions and Independent offices and two in Statutory
Commission and Authorities. The most improved public institutions in inclusivity were: State
Department of Trade with an increase of 14(108%), Kenya Water Towers Agency with an increase
of 10(83%), Office of the Controller of Budget with an increase of 3(17%) and Kenya Law Reform
Commission with an increase of 2(22%) ethnic groups as illustrated in Appendix X.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
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Out of 251 institutions evaluated the top ten most representative institutions were as shown in
Appendix XI. This included 11 from Ministries and State Department, four from State Corporation
and SAGAs, one from Constitutional Commissions and Independent Offices and one from Public
Universities. Further, the bottom ten least representative institutions (institutions with 18 ethnic
groups and below) are as shown in Appendix XII. These include 16 from Ministries and State
Departments, 117 from State Corporations and SAGAs, one from Commissions and Independent
Offices, three from Statutory Commissions and Authorities and 23 from Public Universities
accounting for 160(64%).
From the institutions evaluated, 46 ethnic communities are represented in the public service. Thirty
nine of the 46 ethnic communities from the institutions evaluated were within the normal threshold
of representation (standard deviation of +1 or -1) and the observed deviations from their
proportionate share of representation can be corrected through succession management plans and
affirmative action programmes. The range of representation is as presented in Appendix XIII.
Recommendation
The Commission will require the public service institutions affected by imbalances in ethnic
representation to develop and implement affirmative action programmes by June, 2019.
(vi) Representation in appointments, training and promotions.
The specific indicator was to establish the representation in appointment, training and promotions
during the 2017/18 FY.
a) Representation in Appointments
Out of the 251 institutions evaluated, 202 (80%) recruited 29,016 new officers of which 20,047
(69%) were male and 8,969 (31%) were female. The recruitment did not comply with the two thirds
gender principle by 2%.The two-thirds gender rule in appointment was met in the other four service
sectors except Ministries & State Departments which recorded a gender gap of 6%. Of the 29,016
officers appointed, 239 (0.8%) were PWDs and none of the five sectors achieved the (5%)
requirement of representation of persons with disability with performance of gap of 4.2%.
Out of the 29,016 new appointments 20,626 were in Ministries and State Departments, 6,035 were
in State Corporations and SAGAs, 238 in Independent Commissions and Offices, 1,966 in Public
Universities and 151 in Statutory Commissions and Authorities as shown in Table 4.14 and Figure
4.11.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
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Table 4.14: Status of Representation of New Appointments by Gender, Disability and Ethnicity Service sector No. of
Officers Appointed
No. of Appointed No. of PWDs
No. of Ethnic Groups Appointed
Male Female
Constitutional Commissions & Independent Offices
238 134 (56.3%) 104 (43.7%) 5 (2.1%) 25(54%)
Ministries & State Departments
20,626 15,129 (73.3%)
5,497 (26.7%)
99 (0.5%) 36(78%)
State corporations & SAGAs
6,035 3,595 (59.6%)
2,440 (40.4%) 118 (2%)
36(78%)
Statutory Commissions & Authorities
151 81 (53.6%) 70 (46.4%) 2 (1.3%) 22(48%)
Public Universities 1,966 1,108 (56.4%) 858 (43.6%) 15 (0.8%) 30(65%) Total 29,016 20,047 (69%) 8,969 (31%) 239(0.8%) 46
Figure 4.11: Analysis of New Appointments by gender, PWDs and Ethnicity in percentage (%)
Appointment at various levels revealed that only the officers recruited at Middle Management level
(N-Q) and Senior Management level(R-T) met two-thirds constitutional gender requirement. Out of
the 581 officers appointed at senior management level (R-T) 61(10.5%) of the officers were
persons with disabilities and complied with the 5% requirement as shown in Table 4.15 and Figure
4.12.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
41
Table 4.15: Status of New Appointments by Levels
Levels Total No. Appointed
Gender PWDs Male Female
A-D 1,580 1163 (73.6%) 417 (26.4%) 12 (0.8%) E-H 15,271 10,441 (68.4%) 4,830(31.6%) 89(0.6%) J-M 9,427 6,668 (71%) 2,759(29%) 114(1.2%) N-Q 2,092 1,349(64%) 743(36%) 17(0.8%) R-T 581 379(65%) 202(35%) 61(10.5%) U and Above 65 47(72%) 18(28%) 1(1.5%)
Total 29,016 20,047 8,969 239
!Figure 4.12: Analysis of New Appointments by Job Levels, Gender and Disability
Thirty-nine ethnic communities were represented in the new appointment out of which 5,850
officers were from the minorities and marginalized communities accounting for 20%. This is as
presented in Appendix XIV (a) and (b).
Recommendation
The Commission will require the institutions with under-representations against the two-thirds
gender principle and 5% persons with disabilities to develop and implement affirmative action
programmes to redress the imbalances by June 2020.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
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b) Representation in Training Opportunities
The specific indicator was to establish the distribution of training opportunities by gender, PWDs
and ethnicity during the period under review.
The Human Resource Development Policy for the public service recommends that training should
be systematically aligned to the principles of Results-Based Management (RBM) and guided by
national values and principles of governance and values and principles of public
service. In addition, the training policy further provides for affirmative action programmes to
ensure the marginalized and minority groups and PWDs are granted opportunities for training in the
public service and also sponsored for relevant undergraduate degree programmes.
During the year under review, 242 institutions representing 96% indicated that training
opportunities were provided to 34,307 officers out of whom 20,856(61%) were male and
13,451(39%) were female. The two-thirds gender principle was therefore attained with regards to
training opportunities. Of the 34,307 officers trained, 335(1%) were PWDs. The total number of
trained officers in the 251 institutions evaluated, accounted for 17% of the total in-post of 198,119
as presented in Table 4.16 and Figure 4.13.
The Human Resource Development Policy in the public service provides that every public officer is
eligible for at least 5 days training in each financial year. The evaluation finding on training in
public service indicates that 163,812 officers accounting for 83% of the in-post were not trained
contrary to the training policy.
Table 4.16: Status of Representation in Training by Gender and PWDs Sector Total Trained Gender & Disability Status
No. of Male No. of Female
No. of PWDs
Constitutional Commissions & Independent Offices
560 336 (60%) 224(40%) 3(0.54)
Ministries & Sate Departments 3,966 2,224(75%) 1,742(25%) 33(0.34%) Public University 4,622 2,517(54%) 2,105(46%) 40(0.87%) Sate Corporations & SAGAs 24,635 15,530(63%) 9,105(37%) 255(1.04%) Statutory Commissions & Authorities 524 249(48%) 275(52%) 4(0.78%) Total 34,307 20,856(61%) 13,451(39%) 335(1%)
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
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Figure 4.13: Analysis of Trainings by Gender and Disability in the Public Service
It is observed that the majority of officers (1,925) trained against the in-post at their job levels,
were at senior management and policy job group R-T and job group U at 39% and 41%
respectively. In as much as officers at job groups A-Q accounted for the bulk of the officers at
188,696 only 32,378 (17%) were trained as shown in Table 4.17 and Figure 4.14.
Table 4.17: Status of distribution of Training Opportunities by Levels, Gender and Disability Levels not Indicated In-post by
level Total No. of Officers Trained
Gender & Disability Status No. of Male No. of
Female No. of PWDs
A-D 19,585 6,084 (31%) 4,028 2,056 32
E-H 90,297 8,236 (9%)
4,812 3,424 95
J-M 56,745 12,127 (21%) 7,113 5,014 123
N-Q 22,069 5,931 (27%) 3,571 2,360 60
R-T 4,531 1,767 (39%) 1,215 552 23
U 382 158 (41%) 114 44 2
Levels not Indicated 4 3 1 -
Totals 193,609 34,307(*17.7%) 20,856 13,451 335
*Legend: % of officers trained is against the in-post at their job levels
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
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Figure 4.14: Analysis of Training in Public Institutions by Levels, Gender and Disability Status
Thirty-seven ethnic groups (80%) benefited from the training opportunities during the period under
review. Out of 34,307 officers trained, 3,739 were from the minorities and marginalized groups
representing 11%. It is however noted that two minority groups with representation in the public
service, did not benefit from the training opportunities and these are the Dasenach and Kenyan
Americans. The distribution of training opportunities by ethnic groups is as presented in Appendix
XV (a) and (b).
Recommendation
The Commission will:
(i) Require all public institutions to prioritize allocation of training funds to facilitate the
mandatory five-day training for all the public officers by September 2019.
(ii) Develop a comprehensive capacity building training programme targeting officers at all
levels with a view to equip them with on-job skills and competencies required in the
transformation of service delivery and for succession management by September 2019.
c) Representations in promotions
The specific indicator was to establish the total number of officers promoted based on gender,
PWDs and ethnicity during the 2017/2018 FY.
During the year under review, 12,314 officers representing 6% of the total in-post from reporting
institutions were promoted. Promotional appointments undertaken in the evaluated institutions met
the two thirds gender balance as the number of officers promoted was 7,990 (65%) male and 4,324
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
45
(35%) female. Gender balance in promotions was attained in all the service sectors except State
Corporations & SAGAs which registered 69% male against 31% female, giving a gender gap of
2%. Overall, 179(1.5%) PWDs were promoted as shown in Table 4.18 and Figure 4.15.
Table 4.18:Distribution of Officers promoted by Sectors, Gender and Disability Status Sectors No. of
Officers promoted
Gender & Disability Status No. of Male
No. of Female
No. of PWDs
Constitutional Commissions & Independent Offices
99 63 (64%) 36 (36%) 1 (1%)
Ministries & State Departments 4,204 2,691 (64%)
1,513 (36%) 30 (0.7%)
Public Universities 1,835 1,143 (62%)
692 (38%) 39 (2.1%)
State Corporations & SAGAs 5,800 3,933 (68%)
1,867 (32%) 107 (1.8%)
Statutory Commissions & Authorities
376 160 (43%) 216 (57%) 2 (0.5%)
Total 12,314 7,990 (65%)
4,324 (35%) 179 (1.5%)
Figure 4.15: Analysis of Promotions by Sector, Gender and Disability
Recommendation
The Commission will require public service institutions with reported cases of under representation
and non-representation of ethnic communities in promotional appointments to develop and
implement affirmative action programmes to redress the performance gaps as indicated in
Appendix XVI (a) & (b) by June, 2019.
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
46
4.3.5 Performance Indices
The overall performance in this thematic area was 44%. The best performing sector was
Constitutional Commissions and Independent Offices with a score of 52.3% followed by Public
Universities at 46.8% and State Corporations and SAGAs at 43.7%. Ministries and State
Departments recorded a score of 42.4% while Statutory Commissions and Authorities had a score
of 39.4% as shown in Table 4.19 and Figure 4.16.
Table 4.19: Comparative Analysis on Performance Indices for the Period Themes Year Service Sector Performance Overall
mean Constitutional Commissions &IOS
Ministry & State Departments
Public Universities
State Corporations & SAGAs
Statutory Commissions and Authorities
Diversity Management
2015/16 55.6 51.4 54.6 53.9
2016/17 66 60 68 70 66
2017/18 52.3 42.3 46.8 43.7 39.4 44
Variance -13.7 -17.7 - -24.3 -30.6 -22
Figure 4.16: Trend Analysis for Performance Indices on Diversity Management
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
47
4.3.6 Performance Rankings
Out of the 251 institutions evaluated under this thematic area, 30(12%) were ranked as high
achievers, 183 (73%) were ranked as medium achievers while 38(15%) were ranked as low
achievers. Constitutional Commissions and Independent Offices had two (29%) of the institutions
ranked as high achievers while five (71%) were ranked as medium achievers. Public Universities
had three (10%) of the institutions ranked as high achievers while 28 (90%) were ranked as
medium achievers. Ministries and State Departments had five (11%) ranked as high achievers,
30(71%) were ranked as medium achievers while 18% were ranked as low achievers. State
Corporations and SAGAs had 20 (12%) ranked as high achievers, 114(70%) were ranked as
medium achievers while 28 (17%) were ranked as low achievers. Majority, seven (71%) of the
Statutory Commissions and Authorities were ranked as medium achievers while two (29%) were
ranked as low achievers as shown in Table 4.20 and Figure 4.17.
Table 4.20: Performance Ranking of Public Institutions by Sector
Category High Medium Low Total No. of
Institutions
Sector Mean
Score(%) No. of Institutions
Mean Score (%)
No. of Institutions
Mean Score (%)
No. of Institutions
Mean Score (%)
Constitutional Commission & Independent Offices
2 66.9 5 46.4 7 52.3
Ministries & State Departments
5 65.0 31 42.9 8 25.6 44 42.3
Public Universities 3 57.9 28 45.6 31 46.8 State Corporations & SAGAs
20 61.6 114 45.6 28 23.4 162 43.7
Statutory Commission & Authorities
5 44.9 2 25.7 7 39.4
Total 30 62.2 183 45.1 38 24.0 251 44.0
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48
Figure 4.17: Performance Rankings by Sector
4.4 Thematic Area Two: Efficiency, Effectiveness, Economic Use of Resources and
Sustainable Development 4.4.1 Overview
Article 232(1)(b) of the Constitution lays the foundation for an accountable public service sector by
affirming the need for public service to ensure efficient, effective and economic use of resources.
Further, the Public Service Commission Act, 2017, Public Finance Management Act, 2012, Public
Procurement and Asset Disposal Act, 2015 and Public Audit Act, 2015 have put in place
mechanisms to ensure effective management of public funds, efficiency and transparency and
proper accountability over the expenditure of those funds.
4.4.2 Performance Standards
The performance standards that govern this thematic area include:
(i) Adherence to procurement and public finance management regulations; and
(ii) Compliance with set budgetary ceilings.
4.4.3 Performance Indicators
In this evaluation, under the thematic area on efficiency, effectiveness and economic use of
resources and sustainable development, the institutions were expected to report on:
(i) Budget absorption levels in the public service;
(ii) Optimal staffing levels in the public service;
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
49
(iii) Number of appeals lodged to Public Procurement Administrative Review Board;
(iv) Number of public institutions cited in the Auditor General's Report; and
(v) Number of public institutions with pending bills.
4.4.4 Progress Realized
(i) Budget Estimates and Absorption Levels
The specific indicator was to establish the budget absorption levels and compliance to set
budget ratios.
The total budget estimates from 244 institutions across the public sectors was Ksh.1.8 trillion
with 85% average absorption level on recurrent and 65% absorption level for development.
(ii) Optimal Staffing Level
This specific indicator sought to establish from the institutions what they considered as ideal number of staff required to operate efficiently and productively. The optimal staffing levels across service sectors as at 30thJune, 2018 was 237,326 officers
giving a variance of 39,207 (16.5%) against a total in-post of 198,119.It is observed that most of
the institutions presented separate sets of figures for both authorized establishment and optimal
staffing which were at variance as shown in Table 4.21 and Figure 4.18.
Table 4.21: Optimal Staffing Level
Service Sector Authorized Establishment
Optimal Staffing Levels
In Post Variance Optimal Staffing Levels (-) In post
Constitutional Commission & Independent Offices
3,557 3,212 1,452 (45.2%)
1,760 (54.8%)
Ministries & State Departments
129,051 111,227 86,145 (77.4%)
25,082 (22.6%)
Public Universities
46,171 33,697 29,501 (87.5%) 4,196 (12.5%)
State Corporations & SAGAs
109,235 87,566 79,521 (90.8%) 8,045 (9.2%)
Statutory Commission &Authorities
2,153 1,624 1,500 (92.4%) 124 (7.6%)
Total 290,167 237,326 198,119 (83.5%) 39,207(16.5%)
Public Service Commission- National and Public Service Values & Principles Compliance Evaluation Report, 2017/18
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Figure 4.18: Optimal Vs In-posts
Recommendation
The Commission will direct public service institutions to determine their optimal staffing
requirements and reconcile them with the approved authorized establishment.
(iii) Appeals Lodged to Public Procurement Administrative Review Board
Article 227 of the Constitution requires public institutions when contracting for goods and services
to do so in a fair, equitable, transparent, competitive and cost-effective manner. This is given effect
under the Public Procurement and Asset Disposal Act, 2015 which established that the Public
Procurement Administrative Review Board (PPARB) to adjudicate on procurement disputes.
Out of the 251 public institutions evaluated, 42 institutions reported to have lodged85 (33.9%)
appeals to PPARB. It was observed that Constitutional Commissions & Independent Offices and
Statutory Commission & Authorities had no appeals lodged. The PPARB reported to have received
118 appeals across service sectors which were all resolved.
(iv) Audit Findings from Public Institutions
The specific indicator sought to establish how reporting institutions were cited by the 2016/17
Auditor General’s Report based on unqualified, qualified, adverse and Disclaimer Opinions.
Out of 251 organizations, 231 were audited and cited as follows: 94 (38%) organizations had
Unqualified opinion, 118 (47%) had qualified opinion, 11(4%) had adverse opinion while the
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51
Auditor General issued a disclaimer on 8 (3%) organizations. It was observed that 20 institutions
were not audited.
Of the 251 institutions evaluated, 137 received unfavourable audit opinion from the Auditor
General. This accounted for more than half (55%) of the institutions audited. This implies that
prudent utilization of resources is unsatisfactory as shown in Table 4.22, Figure 4.19 and Appendix
XVII.
Table 4.22: Institutional Report on Auditor General’s Opinion Category Total
No. of Institutions
Auditor General's Report Citation for 2016/17 FY U
nqua
lifie
d op
inio
n
Qua
lifie
d op
inio
n
Adv
erse
op
inio
n
Dis
clai
mer
Not
yet
au
dite
d
Constitutional Commission & Independent Offices
7 6(86%) 1(14%) 0% 0% 0%
Ministries & State Departments
44 15(34%) 21(48%) 6(14%)) 1(2.3%) 1(2.3%)
Public Universities
31 8(25.8%) 18 (58.1%) 0% 1 (3.2%)
4 (12.9%)
State Corporations & SAGAs
162 59 (36.4%)
77 (47.5%)
5 (3.1%) 6 (3.7%)
15 (9.2%)
Statutory Commission & Authorities
7 6(85.7%) 1(14.3) - - -
Total 251 94(37.5%) 118(47%) 11(4.4%) 8(3.1%) 20(7.9%)
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Figure 4.19: Auditor General’s Opinion for Public Institutions on the 2016/17 Audit Report
Recommendations
The Public Service Commission will direct the 137 public institutions with unfavourable audit opinions to implement the recommendations from the Auditor General and Parliament by June, 2019.
(v) Status of Pending Bills in the Public Service
The specific indicator was to establish the number of institutions with pending bills as at 30th June, 2018. Out of 251 evaluated institutions, 65 (25.9%) had no pending bills while 186 (74.1%) had pending
bills with Ministries and State Department and Public Universities reporting the highest number at
98% and 90% respectively as shown in Table 4.23, Figure 4.20 and Appendix XVIII.
Table 4.23: Status of Pending Bills in the Public Service
Category Total No. of Institution with pending bills as at 30th June, 2018 No. Without Pending Bills No. with Pending Bills
Constitutional Commission & Independent Offices
7 1(14.3%) 6(85.7%)
Ministries & State Departments 44 1(2.3%) 43 (97.7 %)
Public Universities 31 3 (9.7%) 28 (90.3%) State Corporations & SAGAs 162 56(34.6%) 106(65.4 %) Statutory Commission & Authorities
7 4(57.2 %) 3 (42.8%)
Total 251 65(25.9 %) *186(74.1 %)
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*Budget constraints due to low ceilings and budget cuts due to austerity measures; Delay in exchequer release; Delay occasioned by the IFMIS; Closure of donor funded projects before all disbursement were done; Non- compliance of suppliers to KRA requirements and late submission of invoices; Historical debts such CBA arrears, unpaid LPOs and non- remittances of deductions, court cases and delay in procurement.
Figure 4.20: Pending Bills in the Public Service as at 30thJune, 2018
Recommendation
(i) The National Treasury and IGRTC to develop an updated inventory of public assets by June, 2020; and
(ii) The National Treasury to resolve the pending bills of the 186 public institutions by June, 2019.
4.4.5 Performance Indices
The overall performance in this thematic area was 57.6%. The best performing sector was Statutory
Commissions and Authorities at 70.7% followed by Public Universities at 60.6%. The least
performing sectors were: State Corporations and SAGAs, and Ministries and State Departments at
57.3% and 39.9% respectively. Table 4.24 and Figure 4.21presents a comparative analysis on
sector performance for the period 2015/16 and 2017/18.
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Table 4.24: Comparative Analysis on Performance Indices for the Period 2015/16 – 2017/18 Themes Year Service Sector Performance Overal
l Mean
Constitutional Commissions &IOs
Ministries& State Departments
Public Universities
State Corporations & SAGAs
Statutory Commissions and Authorities
Efficiency, effectiveness, economic use of resources and sustainable development
2015/16
100 71.5 88.7 86.7
2016/17
81.3 67.0 68.0 75.0 68.8
2017/18
59.5 39.9 60.6 57.3 70.7 57.6
Variance -21.8 -27.1 - -10.7 -5.7 -11.2
Figure 4.211: Trend Analysis Performance Indices for the Period 2015/16 - 2017/18
4.4.6: Performance Ranking
A further breakdown of the performance rating reveals that one (14.3%) of the Constitutional
Commissions and Independent Offices were rated as high achievers while six (85.7%) were rated
as medium achievers. Similarly, one (2.3%) of Ministries and State Departments was rated as a
high achiever, 27 (61.4 %) as medium achievers and 16 (36.3%) as low achievers. Separately, 11
(35.5%) of Public Universities were rated as high achievers, 18 (58%) as medium achievers and
two (6.5%) as low achievers. Similarly, 43 (26.5%) of the State Corporations and SAGAs were
rated as high achievers, 96 (59.3%) as medium achievers and 23 (14.2%) as low achievers.
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Statutory Commissions and Authorities had four (57%) and three (43%) of their institutions rated
as high and medium achievers respectively. The ranking of the sector on efficiency, effectiveness
and economic use of resources is as shown in Table 4.25 and Figure 4.22.
Table 4.25: Performance Ranking of Public Institutions by service sector Service sector
High Medium Low Category Mean Score
Total No. of Institutions
No. of Institutions
Mean Score (%)
No. of Institutions
Mean Score (%)
No. of Institutions
Mean Score (%)
Constitutional Commission & Independent Offices
1 80.0 6 56.1 59.5 7
Ministries & State Departments
1 80.0 27 47.1 16 25.3 39.9 44
Public Universities
11 80.6 18 52.3 2 25.0 60.6 31
State Corporations & SAGAs
43 82.4 96 53.4 23 26.8 57.3 162
Statutory Commission & Authorities
4 83.8 3 53.3 70.7 7
Total 60 82.1 150 52.2 41 26.1 57.6 251
Figure 4.22: Performance Ranking of Public Institutions by service sector
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4.5 Thematic Area Three: Accountability for Administrative Acts
4.5.1Overview
Accountability for Administrative Acts is grounded in Article 47 and 232(1)(e) of the Constitution,
the Fair Administrative Action Act, 2015 and Section 9 of the Public Service (Values and
Principles) Act, 2015. Accountability by public officials acknowledges responsibility for policies,
plans, actions, outputs and outcomes, and provides information on the same to the public and other
stakeholders. Consequently, the public service should have clear documentation of its operations,
and mechanisms through which citizens can seek desired information, as well as redress when
aggrieved by public institutions and/or officers. Some of the tools for accountability include
documentation of records, customer service charters, grievance handling procedures, performance
agreements, existence of a gift register, declaration of conflict of interest register and complaint
registers.
4.5.2 Performance Standards
Under this thematic area, the performance standards included:
i) Compliance with Public Service (Values and Principles) Act, 2015;
ii) Adherence to records management policy; and
iii) Compliance with the Public Service Code of Conduct and Ethics, 2016.
4.5.3 Performance Indicators
In this evaluation, under the thematic area on Accountability for Administrative Acts, the
institutions were expected to report on:
(i) Existence of a reviewed Client Service Charter;
(ii) Existence, review and implementation of the grievance handling procedures;
(iii) Existence and application of complaints register;
(iv) Management, storage and disposal of records;
(v) Existence and utilization of gift registers;
(vi) Existence and utilization of conflict of interest registers; and
(vii) Administration of commitment forms.
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4.5.4 Progress Realized
a) Client Service Charter
Article 232 of the Constitution requires that public services be provided in a prompt, responsive,
equitable, impartial and effective manner. Section 7(3) of the Public Service (Values and
Principles) Act, 2015 (PSVP) provides that public service is delayed if it is not given in accordance
with the service charter of the public institution.
A client service charter is a critical tool of accountability as it provides for service delivery
obligations of the service giver and the service recipients, the attendant costs and timeliness. It sets
service delivery benchmarks at institutional level and individual level and is a key yardstick for
determining customer/ citizen satisfaction index.
The specific indicator was to establish the existence of client service charter, when it was last
reviewed and whether it has been aligned to the values and principles of public service and Public
Service Code of Conduct & Ethics.
Out of the 251 institutions evaluated, 94% were reported to have developed client service charters,
with the highest number being from Public Universities at 100%. They were followed by State
Corporations and SAGAs at 96%. The law anticipates that all public institutions have Client
Service Delivery Charters. The 6% organizations that had not developed client service charters
therefore committed to do so between December 2018 and June 2019.
Further, 83% of the evaluated organizations indicated that they had reviewed their service charters
while 87% had aligned their respective charters to the values and principles of the public service
and Public Service Code of Conduct & Ethics.
According to the Commission for Administrative Justice, out of total cases of maladministration of
2,382, seven cases were investigated, 1,776 cases were resolved while 606 cases were pending. Out
of the 2,382 cases of maladministration reported, the leading causes of complaints on service
delivery were unfair treatment and delay with prevalence rate of 19% and 16% respectively. Table
4.26 provides the service sector findings on service charters.
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Table 4.26: Status of Implementation of Client Service Charters Service Sector
Tot
al N
o. o
f In
stitu
tions
Existence of Service Charters in Public Institutions
Charters Reviewed by Institutions
Services Charter aligned to Values and Principles of the Public Service and the Public Service Code of Conduct and Ethics
No. with No. without
No. Reviewed
No. Not Reviewed
No. of Institutions aligned
No. of Institutions not aligned
Constitutional Commission & Independent Offices
7 6(85.7%) 1(14.3%) 6(100%) 5(83.3%) 1(16.7%)
Ministries & State Departments
44 38(86.4%) 6(13.6%) 31(81.6%) 7(18.4%) 25(80.6%) 6(19.4%)
Public Universities
31 31(100%) 3 28(90.3%) 3(9.7%) 25(89.3%) 3(10.7%)
State Corporations & SAGAs
162 156(96.3%) 6(3.7%) 138(88.5%) 18(11.5%) 121(87.7%) 17(12.3%)
Statutory Commission & Authorities
7 6(85.7%) 1(14.3%) 5(83.3%) 1(16.7%) 5(100%)
Total 251 237(94.4%) 14(5.6%) 208(87.8%) 29(12.2%) 181(87.0%) 27(13.0%)
Recommendation
The Commission will:
(i) Require the 29 public service institutions which have not reviewed their service charters to
review them by June, 2019;
(ii) Work with other agencies of government to set minimum public service delivery standards in
a citizen service delivery charter by June, 2019.
b) Existence of Grievance Handling Procedure
Section 7(4), 9 (2) (d) and Section 13 of the Public Service (Values and Principles) Act 2015
provide for resolution of grievances in the public service. Section 42 of the Leadership and
Integrity Act, 2012 provides for mechanisms for lodging, investigation and resolution of
complaints. This therefore requires that all public institutions develop Grievance Handling
Procedure (GHP).
A grievance handling procedure provides the process through which a service recipient may lodge
complaints for unsatisfactory services. This serves both internal services within the institution
affecting staff and external services for the clients who receive services from the institution. A lack
of grievance handling procedure gives room to rumours and gossips to thrive and for staff and
clients to ventilate their frustrations to external parties including in tabloids and in the social media.
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An effective grievance handling procedure should therefore not only provide for mechanisms of
lodging complaints but also mechanisms for the effective and timely resolution of complaints.
The specific indicator sought to establish the existence of a grievance handling procedure, status of
review and sensitization on the reviewed grievance handling procedure.
Two hundred and thirty (92%) of the reporting institutions had developed grievance handling
procedures compared to 21 (8%) that had not. One hundred and fifty-eight (69%) of the institutions
with GHP had reviewed the GHP appropriately while 72(31%) were yet to review the GHP. Of the
institutions that reviewed the GHP, 121 (77%) had sensitized their staff on the reviewed GHP while
37(23%) had not as shown in Table 4.27.
Table 4.27: Status of Grievance Handling Procedures in the Service Service Sectors
Total No. of Institutions
No. of Institutions With GHP Without
GHP Reviewed GHP
Not reviewed GHP
Sensitized Staff
Not sensitized Staff
Constitutional Commission & Independent Offices
7 7(100%) 0 4(57.1%) 3(42.9%) 4(100%)
Ministries & State Departments
44 35(79.5%) 9(20.5%) 14(31.8%) 21(47.7%) 6(42.9%) 8(57.1%)
Public Universities
31 30(96.8%) 1(3.2%) 22(71.0%) 7(22.6%) 18(81.8%) 4(18.2%)
State Corporations & SAGAs
162 151(93.2%) 11(6.8%) 115(71.0%) 37(22.8%) 90(78.3%) 25(21.7%)
Statutory Commission & Authorities
7 7(100%) 0 3(42.9%) 4(57.1%) 3(100.0%)
Total 251 230(91.6%) 21(8.4%) 158(62.9%) 72(28.7%) 121(76.6%) 37(23.4%) Recommendation
The Commission will direct the 72 public institutions which have not reviewed their grievance
handling procedures to review the procedures by June 2019.
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c) Complaints Register
A complaint register is a mechanism for feedback on service delivery and a tool for management of
grievances arising from service delivery by the public institutions. It should serve both the internal
and external customers of the institution and must not be merely a token compliance gesture.
The specific indicator was to establish the existence of Complaints register and the number of
complaints received, resolved and pending.
Two hundred and thirty-three (93%) of the evaluated institutions had a complaint register. All the
Constitutional Commissions & Independent Offices and public universities evaluated had
complaints registers. 7 Ministries & State Departments, 9 State Corporations & SAGAs, and 2
Statutory Commissions and Authorities did not have complaints register.
From the 23,866 complaints received, 81% (19,262) were resolved while 19% (4,604) were still
pending. The highest number of complaints were received from State Corporations and SAGAs at
87% while the least complaints were received from Constitutional Commissions and Independent
Offices at 1%. The highest number of complaints resolved were from Public Universities at 93%
while the least number of complaints resolved were from Statutory Commissions and Authorities at
32% as shown Table 4.28 and Appendix XIX.
Table 4.28: Status of Resolution of Complaints in the public service Service Sector No. of Institutions No. of Complaints
Totals
With Complaint register
Without Complaints Registers
Complaints received
No. Resolved No. Pending
Constitutional Commission & Independent Offices
7 7(100%) 252(1%) 201(79.8%) 51(20.2%)
Ministries & State Departments
44 37(84.1%) 7(15.9%) 516(2%) 314(60.9%) 202(39.1%)
Public Universities 31 31(100%) 1,590(7%) 1,482(93.2%) 108(6.8%) State Corporations & SAGAs
162 153(94.4%) 9(5.6%) 20,867(87%) 17,060(81.8%) 3,807(18.2%)
Statutory Commission & Authorities
7 5(71.4%) 2(28.6%) 641(3%) 205(32.0%) 436(68.0%)
Total 251 233(92.8%) 18(7.2%) 23,866 19,262(80.7%) 4,604(19.3%) Recommendation The Commission will direct the:
(i) Eighteen institutions without complaint registers to open the registers by March, 2019.
(ii) One hundred and five institutions with 4,604 pending cases of unresolved complaints to
resolve the complaints by March, 2019.
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d) Records and document management system
The keeping of records is an important mechanism for tracking accountability of official decisions and transactions. Without an effective records management system, it would not be possible to hold officers accountable for their administrative actions. An effective records management system is also a means of knowledge management and ensuring that effective transition happens in the public service. An effective records management system running on a digital platform is essential to improvement of the ease of doing business as it is facilitative of ease of storage, reference and retrieval. The specific indicator was to establish the existence of records and document management system,
nature of the records and document management system, and the number of Records management
officers employed in the institutions.
Two hundred and twenty-nine (91%) of the evaluated institutions had a records and document management system out of which 164 (71.6%) had both digital and manual systems, 63(27.5%) had manual systems and two (0.9%) had digital systems. It is also noted that none of the Statutory Commission & Authorities had a digital system. Further, it was established that there was a total of 2,103 records management officers across all the five sectors as follows: Constitutional Commissions& Independent Offices 29 (1.4%), Ministries & State Departments 492 (23.4%), Public Universities 711(33.8%), State Corporations & SAGAs 845(40.2%) and Statutory Commission & Authorities 26(1.2%) as shown in Table 4.29. Table 4.29: Status of Records Management in the Public Service Service Sector No. of Institutions Types RMS No. of Records
Management Officers Total With RMS Without
RMS Digital Manual Digital and
Manual Constitutional Commission & Independent Offices
7 7(100%) 1(14.3%) 6(85.7%) 29(1.4%)
Ministries & State Departments
44 41(93.2%) 3(6.8%) 18(43.9%) 23(56.1%) 492(23.4%)
Public Universities
31 30(96.8%) 1(3.2%) 1(3.3%) 1(3.3%) 28(93.3%) 711(33.8%)
State Corporations & SAGAs
162 144(88.9%) 18(11.1%) 1(0.7%) 42(29.2%) 101(70.1%) 845(40.2%)
Statutory Commission & Authorities
7 7(100%) 1(14.3%) 6(85.7%) 26(1.2%)
Total 251 229 (91.2%)
22 (8.8%)
2 (0.9%)
63 (27.5%)
164 (71.6%)
2,103
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Recommendations
The Commission will require:
(i) The 22 institutions without records management systems to establish the systems by June
2019;and
(ii) The 63 institutions without digital records management system to develop them by June
2020.
e) Existence of a Gift Register and Number of Gifts Declared and Registered
This is provided for in Article 76(1) of the Constitution, section 14 of the Leadership and Integrity
Act, 2012 and Section 15 of the Public Service Code of Conduct and Ethics, 2016.The gift register
is a tool for management of conflict of interest and curbing of likely occurrence of corruption. Gift
registers should be maintained by every public organization and include records of gifts given out
by organizations during official functions and gifts received by officers representing public
organizations during official functions. Gifts are regulated because they have been recognized as
conduit for bribes.
Out of the 251 institutions evaluated, 233 (93%) institutions had gift registers while 18 (7%) had no
gift registers and therefore did not comply with the law. Of the 233 institutions with gift registers,
1,175 gifts were declared and registered. Of the 18 institutions that did not have a gift register, 9
were State Corporations and SAGAs, 8 were from Ministries and State Departments while one was
from Statutory Commissions and Authorities.
It is observed that out of the 251 institutions evaluated 135 maintain gift registers and 101 have
active entries in the registers accounting for 42.2%. This means that 57.8% of public institutions do
not maintain gift registers and where they have the registers do not make use of them as shown in
Tables 4.30, Figure 4.23 and Appendix XX (a)&(b).
Table 4.30: Status of Management of Gifts in the Public Service S/No Service Sector Total Number
of Institutions (A)
Number with Gift Registers in use (B)
Number with Gift Registers but not in Use (C) (B-C)
Variance (A-C)
Number Without Gift Registers D
1 Constitutional Commissions& Independent Offices
7 4(57.1%) 3(42.9%) 4 0(0.0%)
2 Ministries & State Departments
44 9(20.4%) 27(61.4%) 18 8(18.2%)
3 Public Universities 31 18(58.1%) 13(41.9%) 5 0(0.0%) 4 State Corporations &
SAGAs 162 65(40.1%) 88(54.3%) 13 9(5.6%)
5 Statutory Commission & Authorities
7 2(28.6%) 4(57.1%) 2 1(14.3%)
Total 251 98(39.0%) 135(53.8%) 42 18(7.2%)
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Figure 4.23: Status of Gift Registers in Public Institutions by Service Sectors
Recommendation
The Commission will direct the 18 institutions without gift registers to establish the gift registers by
March, 2019.
f) Existence of Conflict of Interest Registers
Article 75 of the Constitution on leadership and integrity provides for the management of conflict
of interest in the conduct of public or private affairs by public officials. Section 16 of the
Leadership and Integrity Act, 2012 and the second schedule provide for the management of conflict
of interest including declaration of registrable interests by public officials. The Ndegwa Report of
1971 had provided for conditional engagement of public officials in business provided that a code
of conduct and ethics be put in place to regulate conflict of interest. This seems to have been
implemented partially by allowing public officials to engage in business and the code of conduct
and ethics was not developed until the enactment of the Public Officer Ethics Act in 2003.
It was only after the enactment of the Leadership and Integrity Act, 2012 that the schedule of
registrable interest was provided for under law. That however is yet to be enforced and hence what
was intended to temper engagement of public officers in business was not implemented with the
resultant devastating effect on the economy where runaway corruption has ravaged the economy.
Out of the 251 institutions evaluated, 225 (90%) institutions reported to have maintained conflict of
interest register while 26 institutions had no conflict of interest register. Of the 225 institutions with
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conflict of interest registers, 475 cases were recorded. One hundred and sixty-seven institutions
representing 66.5% reported to have compiled schedule of registrable interests for staff with 77,518
officers having filed registrable interests in the FY 2017/2018 as shown in Table 4.31, Figure
4.24and Appendix XXI.
Table 4.31: Status on the Management of Conflict of Interest in the Public Service
Service Sector Totals No. of Institutions with Conflict of Interest (CoI) register
No. of cases on CoIs recorded in the (CoI) Register
No. of Institutions that compiled schedule of registrable interests for staff
Staff In-Post
No. of Officers filed schedule of registrable interests
Without of (CoI) register
With (CoI) register
Not compiled
Compiled
Constitutional Commissions& Independent Offices 7
7 (100%) 11
3 (42.9%)
4 (57.1%) 1,452 288 (19.8%)
Ministries & State Departments 44
14 (31.8%)
30 (68.2%) 20
12 (27.3%)
32 (72.7%) 86,145
34,539 (40%)
Public Universities 31
31 (100%) 83
5 (16.1%)
26 (83.8%) 29,501
13,586 (40%)
State Corporations & SAGAs 162 11(6.8%)
151 (93.2%) 355
62 (38.3%)
100 (61.7%) 79,521
28,855 (36.2%)
Statutory Commission & Authorities 7
1 (14.3%)
6 (85.7%) 6
2 (28.6%)
5 (71.4%) 1,500 250 (17%)
Total 251 26(10%) 225(90%) 475 84(33%) 167(67%) 198,119 77,518 (39%)
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Figure 4.24: Management of Conflict of Interest in the Public Service by Service Sectors
Recommendation
The Commission will direct the 26 public institutions without conflict of interest registers to open
the registers by March, 2019.
g) Administration of Commitment Forms to the Code of Conduct and Ethics
Part II and III of the Leadership and Integrity Act, 2012 provide for ethical standards for all state
officers. Article 80(c) of the Constitution provide for the modification of the code for application to
public officers. The Public Service Commission issued a code of conduct and ethics for public
officers under legal notice number 54 of 2016. It is a requirement under the Act that all state
officers comply with the requirements of the code by signing a commitment form normally
administered during the taking of the oath of office. It is similarly required under section 34 of the
Public Service Code of Conduct and Ethics, 2016 that all public officers sign commitment to the
code.
The specific indicator sought to establish the number of institutions which committed their officers
to the public service code of conduct and ethics.
One hundred and forty-nine (59%) of the 251 institutions evaluated reported to have administered
commitment forms to 107,305 (54%) officers in the period under review. One hundred and two
(41%) of the institutions did not administer commitment forms to their officers. Of the 102
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institutions, 83 (33%) committed to administer commitment forms by March 2019, 18(18%)
committed to administer forms by December 2018.
One hundred and seventy-eight (71%) institutions reported to have sensitized staff on the Revised
Code of Conduct & Ethics while 73 (29%) had not sensitized their staff on the Code. Out of the 73
institutions, 65 (89%) committed to sensitize their staff by March 2019 while 8(11%) committed to
sensitize their staff by December 2018 as presented in Table 4.32, Figure 4.25 and Appendix XXII.
Table 4.32: Status of the Implementation of the Code of Conduct and Ethics in Public Service Service Sectors
Tot
al
I n-p
ost
No. of Institutions that administered commitment forms to staff
No. of officers signed commitment forms
No. of Institutions that sensitized staff on Code of Conduct 2016
No. not Administered
No. Administered
No. Not Sensitized staff
No. Sensitized staff
Constitutional Commission & Independent Offices
7 1,452 2 (28.6%)
5 (71.4%) 565 (38.9%)
1 (14.3%)
6 (85.7%)
Ministries & State Departments
44 86,145 20 (45%)
24 (55%)
54,494 (63.3%)
10 (22.7%)
34 (77.8%)
Public Universities
31 29,501 11 (35%)
20 (65%)
12,416 (42%)
8 (25.8%)
23 (74.2%)
State Corporations & SAGAs
162 79,521 66 (41%)
96 (59%)
39,443 (50%)
52 (32%)
110 (68%)
Statutory Commission & Authorities
7 1,500 3 (42.9%)
4 (57.1%)
387 (25.8%)
2 (28.6%)
5 (71.4%)
Total 251 198,119 102 (41%) 149 (59%) 107305 (54%) 73 (21.1%)
178 (70.9%)
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Figure 4.25: Implementation of the Code of Conduct and Ethics in Public Service by Service Sectors Recommendation
The Commission will direct the 102 institutions which did not administer the commitment forms to
its officers to administer the signing of the commitment forms by March, 2019.
4.5.5 Performance Indices
The overall performance in this thematic area was 68.2%. The best performing sector was Public
Universities at 76.6% followed by Commissions and Independent Offices at 71.9% and State
Corporations and SAGAs had a score of 70.2%. Statutory Commissions and Authorities recorded a
score of 64.3% while Ministries and Departments had a score of 57.8% as shown in Table 4.33 and
Figure 4.26.
Table 4.33: Comparative Analysis on Performance Indices for the Period 2015/16 – 2017/18 Themes Year Service Sector Performance Overal
l mean
Independent Offices & Commissions
Ministries & State Departments
Public Universities
State Corporations & SAGAs
Statutory Commissions & Authorities
Accountability for Administrative Acts
2015/16 81 78 87 82 2016/17 75 66 83 72 79
2017/18 71.9 57.8 76.6 70.2 64.3 68.2
Variance -3.1 -8.2 - -12.8 -7.7 -10.8
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Figure 4.26: Thematic Area Performance Indices for the Period 2015/16 – 2017/18 4.5.6 Performance Ranking
Constitutional Commissions and Independent Offices had 28.6% of the institutions ranked as high
achievers, 57.1% as medium achievers and 14.3% as low achievers. Ministries and State
Departments had 4.5% of the institutions ranked as high achievers, 70.5% as medium achievers and
25.0% as low achievers. State Corporations and SAGAs had 16.7% of the institutions ranked as
high achievers, 71.6% as medium achievers and 11.7% as low achievers. Statutory Commissions
and Authorities had 28.6% of the institutions ranked as high achievers, 28.6% as medium achievers
and 42.9% as low achievers. Public Universities had 19.4% of the institutions ranked as high
achievers, 77.4% as medium achievers and 3.2% as low achievers as shown in Table 4.34 and
Figure 4.27.
Table 4.34: Performance Ranking of Public Institutions by Service Sector Service Sector High Medium Low Category
Mean Score
Total No. of
Institutions No. of Institutions
Mean Score (%)
No. of Institutions
Mean Score (%)
No. of Institutions
Mean Score (%)
Constitutional Commission & Independent Offices 2(28.6%) 89.1 4(57.1%) 70.3 1(14.3%) 43.8 71.9 7 Ministries & State Departments 2(4.5%) 92.2 31(70.5%) 64.3 11(25.0%) 33.3 57.8 44 Public Universities 6(19.4%) 89.6 24(77.4%) 75.1 1(3.2%) 34.4 76.6 31
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State Corporations & SAGAs 27(16.7%) 91.2 116(71.6%) 70.6 19(11.7%) 37.6 70.2 162 Statutory Commission & Authorities 2(28.6%) 89.1 2(28.6%) 71.9 3(42.9%) 42.7 64.3 7 Total 39 90.8 177 70.1 35 36.8 68.2 251
Figure 4.27: Performance Ranking of Public Institutions by service sector
4.6 Thematic Area Four: Improvement in Service Delivery
4.6.1 Overview
Article 232 of the Constitution and Section 7 of the Public Service (Values and Principles) Act,
2015 reinforces the right of citizens to receive responsive, prompt, effective, impartial and
equitable services given in accordance with the service charter of the institution. Further the Access
to Information Act, of 2016 emphasizes the right to public information on service delivery. The Act
provides for public institutions to disclose information on request in line with the constitutional
principles
4.6.2 Performance Standards
The Performance Standards that guided this thematic area included:
i)! Compliance with the Public Service (Values and Principles) Act, 2015; and
ii)!Compliance with the ICT Policy.
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4.6.3 Performance Indicators
Under this thematic area on improvement in service delivery, the public institutions evaluated were
expected to report on:
i) Status of automation and migration of business processes to the e-government portal;
ii) Number of printers, photocopiers, and shredders procured by public institutions;
iii) Level of decentralization of public services;
iv) Customer Satisfaction Index;
v) Existence and implementation of honours, awards and commendation schemes; and
vi) Identification of Value exemplars in the public service.
4.6.4 Progress realized
a) Automation and E-presence of business processes and decentralization of government
services
Article 6(3) of the Constitution provides that a state organ shall ensure reasonable access to its
services in all parts of the republic so far as it is appropriate to do so, having regard to the nature
of the service. The Public Service (Values and Principles) Act, 2015 provides in Section 8 and 9
for transparency and the provision of timely and accurate information to the public and
accountability for administrative acts including the keeping of accurate records. In addition,
Section 19(2) of the ICT Policy, 2016 provides for e-government applications geared to improve
productivity and ensure all citizens participate effectively in the information society. In particular,
the Act requires public institutions to automate government functions including business process
re-engineering to enhance timely service delivery and reduce transactional costs.
(i) Automation of business processes
The specific indicator was to establish the level of automation of business processes and the
number of institutions that have migrated automated processes to e-portal.
From the findings, it was observed that public institutions are at varied levels on automation of
business processes with majority, 124 institutions, representing 49.6% rating their level at 51%-
75%. Sixty-nine (27.5%) of the evaluated institutions rated their automation level between 76%-
100%, while 43 (17.1%) rated theirs between 26%-50%. Institutions that rated their automation
level between 1%-25% were 14 (5.6%).
It was further established that 174(69.3%) of the evaluated public institutions had not migrated
their automated processes to e-Government portal and only 77 institutions, representing 30.7% had
migrated their processes. In terms of sectors, only 14.3% of Constitutional Commissions and
Independent Offices had migrated their services to the e-Government portal. The other service
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sectors had migrated their services to the e-portal as follows: Ministries and State Department - 18
(41%), Public universities – (10) 32.3%, State Corporations and SAGAs – 48 (29.6%), and all the
Statutory Commissions and authorities had not migrated their services as shown in Table 4.35 and
Figure 4.28.
Table 4. 35: Status and Level of Automation and Migration to E-government Portal Service Sectors
Tot
al
Level of Automation of Business processes
No. of Institutions having automated processes, migrated them to e-government portal
1% –
25%
26%
– 5
0%
76%
– 10
0%
51%
– 7
5%
No
Aut
omat
ion
No.
M
igra
ted
Serv
ices
No.
Not
m
igra
ted
Serv
ices
Constitutional Commission & Independent Offices
7 1 (14.3%) 3 (42.9%)
3 (42.9%)
1 (14.3%)
6 (85.7%)
Ministries & State Departments
44 5 (11.4%) 6 (13.6%)
9 (20.5%)
23 (52.3%)
1 (2.2%)
18 (41%)
26 (59%)
Public Universities
31 1 (3.2%)
3 (9.7%)
3 (9.7%) 24 (77.4%)
10 (32.3%)
21 (67.7%)
State Corporations & SAGAs
162 7 (4.3%)
32 (19.8%)
49 (30.2%)
74 (45.7%)
48 (29.6%)
114 (70.4%)
Statutory Commission & Authorities
7 2 (28.6%)
5 (71.4%) 7 (100%)
Total 251 14 (5.6%)
43 (17.1%)
69 (27.5%)
124 (49.4%)
1 (0.4%)
77 (30.7%)
174 (69.3%)
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Figure 4.28: Status of Migration of Public Services to E-portal
Recommendations
The Commission will require:
1) The 58 (23%) institutions whose automation levels are below 50% to move the levels of
automation to 75% by June, 2020.
2) The 77(31%) institutions that had not migrated their business processes to e-government
platform to migrate the processes by June, 2020.
(ii) Number of Printers, photocopiers and Shredders
The specific indicator was to establish the number of printers, photocopiers and shredders bought
by institutions in the fiscal year 2015/2016, 2016/2017 and 2017/2018.
From the findings, it was established that the number of photocopiers and printers bought dropped
to 582 and 2,470 in 2017/18 FY respectively. However, it was established that the number of
shredders bought during the same period progressively increased from 377 in the 2015/16 FY to
515 in 2017/18 an indication that more papers were being shredded hence printing of documents
may have increased as shown in Table 4.36, Figure 4.29 and Appendix XXIII. Increased levels of
automation should lead to lower use of stationery, printers, copiers, toners and shredders.
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Table 4.36: Status of Printers, Photocopiers and Shredders Financial Year No. of Items & Category of Items Purchased in the Service Total
No. of photocopiers
No. of printers
No. of printers & Photocopiers
No. of shredders
Scanners
2015/2016 537 2,815 47 377 - 3,776 2016/2017 693 2,580 79 480 1 3,833 2017/2018 582 2,470 56 515 - 3,623 Totals 1812 7,865 182 1372 11,232
Figure 4.29: Status of Printers, Photocopiers and Shredders bought between 2015/2016 - 2017/2018 Financial years.
Recommendation
The Commission will work with relevant stakeholders to fast-track the automation of business
processes and migration of the same to e-government portal by all public service institutions by
June, 2021.
b) Decentralization of Services
The specific indicator was to establish the number of institutions that had decentralized their
services to the extent possible, as well as the mode of decentralization.
Of the 251 evaluated public institutions, 189 (75.3%) reported that they had decentralized their
services to the extent possible while 62 (24.7%) had not decentralized their services. It was also
established that the most popular mode of decentralization was establishment of regional offices at
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63.5%. Other modes of decentralization were running of outreach programmes/mobile services at
28.8%, use of national government offices in the counties at 28%, and through partnerships and
collaborations at 50.8%. Institutions that had not decentralized their services committed to do so
between June 2019 and June 2020 as shown in Table 4.37.
Table 4.37: Decentralization of services
Service Sectors
Tot
al
No. of Institution with decentralized services
No. of Institutions & Modes of decentralization
No. with decentralized services
No. without decentralized services
Has Regional offices
Outreach Programs/Mobile Services
National Government offices in the Counties
Partnership/Collaboration with public and private Agencies
Constitutional Commission & Independent Offices
7 5 (71.4%)
2 (28.6%)
4 2 3 3
Ministries & State Departments
44 36 (81.8%)
8 (18.2%)
20 9 16 16
Public Universities
31 23 (74.2%) 8 (25.8%)
5 14 1 18
State Corporations & SAGAs
162
119 (73.5%)
43 (26.5%)
88 27 31 57
Statutory Commission & Authorities
7 6 (85.7%) 1 (14.3%)
3 2 2 2
Total 251
189 (75.3%) 62 (24.7%)
120 54 53 96
Recommendation
The Commission will encourage the 62 public institutions which have not decentralized their
services to de-centralize their services by June, 2020.
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c) Services offered through Huduma Platform
The specific indicator was to establish the number of institutions that offered front line services
through the Huduma platform.
Out of the 251 institutions evaluated, 30(12%) offered their services through the Huduma platform
while 221(88%) were yet to offer services through the platform. The latter committed to offer their
services on the Huduma platform by June 2020. At the sector level, institutions that are offering
services at the Huduma platform are as follows: Constitutional Commission & Independent Offices
– 4 (57%), Ministries & State Departments – 11 (25%), Public Universities – 1 (3%), State
Corporations & SAGAs – 13 (8%), and Statutory Commission & Authorities – 1 (14%). For the
universities category, only Kenyatta University reported that its services were offered through
Huduma platform as shown in Table 4.38 and Figure 4.30.
Table 4.38: Status of Services offered at Huduma Centres Sector Services Total Institutions offering services through Huduma Other
Forms No. not offering services through Huduma
No. offering services through Huduma
Constitutional Commission & Independent Offices
7 3 (42.9%) 4 (57.1%) 1
Ministries & State Departments
44 33 (75%) 11 (25%) 17
Public Universities 31 30 (96.8%) 1 (3.2%) 21 State Corporations & SAGAs
162 149 (92%) 13 (8%) 78
Statutory Commission & Authorities
7 6 (85.7%) 1 (14.3%) 3
Total 251 221 (88%) 30 (12%) 120
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Figure 4.30: Status of Services offered through Huduma Platform
Recommendations
The Commission will encourage:
a) The 221 institutions which do not offer services at Huduma centres to utilize the Huduma
Centres by June, 2020;
b) The institutions whose services are seasonal (colleges and universities) to open centres in
Huduma platforms as and when the services are due.
d) Offering Government Services Online
The specific indicator was to establish the number of institutions and nature of services offered
online by institutions.
The findings established that 218 (87%) of public institutions evaluated offered their services
online. The services offered online by different institutions included: registration services; job
applications and online recruitment; payment services; filing and processing of documentation; and
e-learning.
The institutions that did not offer their services online committed to facilitate the same by June
2020 as shown in Table 4.39 and Figure 4.31.
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Table 4.39: Status of Government Online Services to Citizens Category Total No. of Institutions that
Offered online services No. of Institutions & Timeframe
No. not offering
No. offering June 2019
December 2019
June 2020
Constitutional Commission & Independent Offices
7 1 (14.3%) 6 (85.7%) 1
Ministries & State Departments 44 11 (25%) 33 (75%) 3 8 Public Universities 31 1 (3.2%) 30 (96.8%) 1 State Corporations & SAGAs 162 17 (10.5%) 145 (89.5%) 5 4 8 Statutory Commissions& Authorities
7 3 (42.9%) 4 (57.1%) 1 2
Total 251 33(13.1%) 218 (86.9%) 6 7 20
Figure 4.30: Status of Public Services Offered Online
Recommendation
The Commission will encourage the 33 public institutions which do not offer online services to
offer online services to citizens by June, 2020.
e) Institutional Customer Satisfaction Survey
The specific indicator was to establish the number of institutions that undertook customer
satisfaction survey in the 2017/18 FY.
Customer satisfaction surveys are important tools for improving organizational business and
ensuring customers are happy. The surveys give firms specific information about positive and
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negative perceptions, which could improve service delivery. These perceptions are especially
important because of the increased use of social media by people of all ages.
In the UK and Singapore, Institute of Customer Service and Institute of Service Excellence in
Singapore Management University respectively, have been established to raise service standards,
promote a culture of service excellence and improve customer experience. The institutes carry out
national customer satisfaction surveys for their respective countries across various sectors of the
economy both in private and public sectors. In the UK, the January 2018 UK National Customer
Satisfaction Index Score was 78.1% (for public and private sector), 76.1% for national public
service and 75.0% for local public service. In Singapore, the National Customer Satisfaction Index
was 72.9% in 2017.
The Commission undertook a citizen service delivery satisfaction survey in the 2015/2016
evaluation period. This was done in the 47 counties targeting 1,350 households and 150 private
institutions as respondents. The citizen satisfaction baseline index was established at 42.6%.
Out of the 251 evaluated institutions, 88 (35%) conducted internal customer satisfaction surveys
while 163(65%) did not. The average customer satisfaction index obtained was 73.2% with the
highest index being from Statutory Commissions and Authorities at 81.3%. Overall, 72% of the
organizations that conducted customer satisfaction survey reported an index whose range was
above 70%, 23% of the organizations had an index ranging from 50-70% while 2% obtained an
index ranging below 50% as shown in Table 4.40 and Figure 4.32.
The top three organizations with the highest customer satisfaction index were as follows: Jaramogi
Oginga Odinga University of Science and Technology at 97%, National Youth Service at 95%, and
Non-Governmental Organizations Coordinating Board at 92.9%.
It is observed from the above three cases that the performance was way above the global leaders in
public services like Singapore at 72.9% and the UK at 76.1%. The average score for the Kenyan
public service was 73.2% which is above Singapore, a global leader in delivery of public services.
Therefore, there is need to rethink the customer satisfaction survey model used in Kenya as the
index is unrealistic.
Separately, a peer evaluation used in the evaluation process had the reporting institutions
identifying the following as the top three institutions with the most efficient and effective service
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delivery system: Huduma Centre; Kenya Revenue Authority; and the National Transport Safety
Authority.
Table 4.40: Status of Customer Satisfaction in the Public Service Sector Services Tot
al No. of Institutions Conducted Customer satisfaction survey
Customer satisfaction index
Customer satisfaction index Range
Not conducted Conducted
Less than 50%
50-70%
Above 70%
No score
Constitutional Commission & Independent Offices
7 5 (71.4%) 2 (28.6%) 60.30
1 (50%)
1 (50%)
Ministries & State Departments
44
36 (81.8%) 8 (18.2%) 67.55
3 (38%) 4 (50%)
1 (12%)
Public Universities 31
19 (61.3%) 12 (38.7%) 77.86
5 (42%)
7 (58%)
State Corporations & SAGAs
162 99 (61.1%)
63 (38.9%) 73.03
1 (2%)
12 (19%)
48 (76%)
2 (3%)
Statutory Commission & Authorities
7 4 (57.1%)
3 (42.9%) 81.33
3 (100%)
Total 251 163 (65%)
88 (35%)
73.19 2 (2%)
20 (23%)
63 (72%)
3 (3%)
Figure 4.31: Status of Customer Satisfaction in the Public Service
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Recommendations
The Commission will:
(i) Set minimum service delivery standards through a citizen service delivery charter; and
(ii) Conduct annual citizen satisfaction surveys and establish annual citizen service delivery
satisfaction index.
f) Implementation of honours, awards and commendation schemes
The specific indicator was to establish the status of implementation of honours, awards and
commendation schemes by institutions.
The Public Service (Values and Principles) Act, 2015 provides a legal framework for the
recognition, award and celebration of institutions that best model the national and public service
values and principles. In addition, the National Values and Principles of Governance Policy –
Sessional Paper No. 8 of 2013 provides a framework for the promotion of national and public
service values through honours and awards schemes. The Framework for implementation of values
and principles, 2015 includes the conferment of integrity awards as part of the strategy to promote
national and public service values and principles.
Out of the 251 institutions evaluated, 120 (47.8%) reported that they were implementing honours
and awards schemes while 131(52.2%) did not. According to the survey, the following are the
honours and awards schemes with the highest frequency being implemented by institutions:
Recognition awards such as Honorary degree, commendation letters, long service awards at 54%;
Performance related awards e.g. Employee of the year, student awards and bonuses at 22%;
Nomination to PSEA and Presidential Awards and Honours at 22%; and Innovation Awards at 2%.
Those that had not implemented made commitments to implement the same between March and
June 2019 as shown in Table 4.41. It is noted that the proposals in the Framework for
Implementation of Values and Principles, 2015 to mainstream values and principles in performance
management systems and the public service honours and awards is yet to be implemented.
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Table 4.41: Status of Implementation of Honours, Awards Schemes in the Public Service
Service Sectors Total
No. of Institutions & implement honours,
awards and commendation
schemes
No. of Institutions & Timelines to
implement honours, awards and
commendation schemes
No. of Institutions & Exemplification of National & Public Service Values &
Principles
No. not impleme
nted
No. impleme
nted
December
2018
March
2019
June
2019
No. not exemplif
ying
No. exemplif
ying
Constitutional Commission & Independent Offices 7 4 (57.1%) 3 (42.9%)
4 1 (14.3%) 6 (85.7%)
Ministries & State Departments 44 16
(36.3%) 28
(63.6%)
16 8 (18%) 36 (82%)
Public Universities 31 12 19 2
10 4 (12.9%) 27
(87.1%)
State Corporations & SAGAs 162 96 66 3 5 88 19
(11.7%) 143
(88.3%) Statutory Commission & Authorities 7 3 4
3 1 (14.3%) 6 (85.7%)
Total 251 131
(52.2%) 120
(47.8%) 5 5 121 33
(13.1%) 218
(86.9%)
g) Institutions and Officers that best exemplify National and Public Service Values and
Principles
The specific indicator was to establish the institutions and officers that best exemplify national and
public service values and principles.
It was observed that public service institutions were keen in recognizing officers who best
exemplified national and public service values and principles that are deemed core towards
improvement in service delivery. The Public Service Commission was singled out as one
institutions that best exemplify national and public service values and principles at followed by
Huduma Secretariat at and Kenya School of Government.
Similarly, the DPP Mr. Noordin Mohamed Haji was identified out as one of the public officials
who exemplified national and public service values and principles followed by the Chief Justice
David Maraga and Makueni Governor Prof. Kivutha Kibwana.
Recommendations
The Commission will:
(i) Mainstream the values and principles in the public service performance management system;
and
(ii) Introduce honours and awards on integrity in the public service.
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4.6.5 Performance Indices
The overall performance in this thematic area was 56.7%, an improvement of 10.7% compared to
the FY2016/17. The best performing sector was Public Universities at 61.9% followed by
Ministries and State Departments at 57.2%. State Corporations and SAGAs recorded a score of
57%, Statutory Commissions and Authorities recorded a score of 54.3% and Independent Offices
and Constitutional Commissions scored 52.9% as shown in Table 4.42 and Figure 4.33.
Table 4.42: Comparative Analysis of performance Indices for the Period 2015/2016, 2016/2017 and 2017/2018 Themes Year Service Sector Performance Overa
ll mean
Constitutional Commissions & Independent Offices
Ministry & State Departments
State Corporations & SAGAs
Statutory Commissions & Authorities
Public Universities
Improvement in Service Delivery
2015/16 69 63 74 74 - 69 2016/17 70 37 48 35 - 46
2017/18 52.9 57.2 57.0 54.3 61.9 56.7 Variances -17.1 20.2 9.0 19.3 - 10.7
Figure 4.32: Trend Analysis of Performance Indices for the Period 2015/16-2017/18
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4.6.6 Performance Ranking
Independent Offices and Commissions had one (14.3%) of the institutions ranked as high
achievers, four (57.1%) as medium achievers and two (28.6%) as low achievers. Ministries and
State Departments had 12 (27.3%) of the institutions ranked as high achievers, 22 (50.0%) as
medium achievers and 10 (22.7%) as low achievers. State Corporations and SAGAs had 30
(18.5%) of the institutions ranked as high achievers, 106 (65.4%) as medium achievers and 26
(16.0%) as low achievers. Statutory Commissions and Authorities had two (28.6%) of the
institutions ranked as high achievers, three (42.9%) as medium achievers and two (28.6%) as low
achievers. This is presented in Table 4.43 and Figure 4.34.
Table 4.43: Performance Ranking on Improvement in Service Delivery Category High Medium Low Category
Mean Score
Total No. of
Institutions No. of
Institutions Mean Score (%)
No. of Institutions
Mean Score (%)
No. of Institutions
Mean Score (%)
Constitutional Commission & Independent Offices
1 100.0 4 56.3 2 22.5 52.9 7
Ministries & State Departments
12 85.1 22 55.1 10 28.3 57.2 44
Public Universities
11 79.8 17 58.3 3 16.1 61.9 31
State Corporations & SAGAs
30 85.6 106 56.7 26 25.3 57.0 162
Statutory Commission & Authorities
2 83.3 3 57.8 2 20.0 54.3 7
Total 56 84.5 152 56.7 43 25.0 56.7 251
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Figure 4.33: Performance Ranking of Public Institutions by Service Sector
4.7 Thematic Area Five: Performance management
4.7.1 Overview
Performance management is the systematic process of planning work and setting expectations,
continually monitoring performance, developing the capacity to perform, periodically rating
performance in a summary fashion and rewarding satisfactory performance. It is therefore the
process of improving an organization, team and individual results by working within a set
framework of planned goals, objectives and standards. Performance contracting is subsequently
used as the main tool for managing the performance of public institutions against targets,
augmented with annual staff performance appraisals.
4.7.2 Performance Standards
The performance Standard that guided this thematic area included:
(i) Compliance with authorized staff establishment;
(ii) Compliance with Public Service Commission Act, 2017;
(iii) Adherence to the Human Resource Policies and Procedures Manual; and
(iv) Implementation of Public Service Performance Management Framework.
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4.7.3 Performance Indicators
Under this thematic area on Performance Management, the public institutions evaluated were expected to report on:
(i) Number of posts in the authorized establishment and the in-post;
(ii) Number of staff on secondment exceeding six years;
(iii) Timely orientation and induction of new officers;
(iv) Types of Performance Management systems;
(v) Number of staff appraised, rewarded and or sanctioned;
(vi) Level of attainment of organizational performance targets;
(vii) Number of institutions with Human Resource Plans; and
(viii) Number of institutions with Quality Management system (QMS).
a. Secondment of Staff
The specific performance indicator sought to find out the total number of staff on secondment in all
the sectors and those whose secondment duration had exceeded six years with reasons for the
extended secondment period.
Out of the 251 reporting institutions, 144 (57%) indicated that they had staff on secondment. The
total number of officers reported to be on secondment in the evaluated institutions were 1,299
against an in-post of 198,119 accounting for 0.7% of serving officers. The highest number of
seconded staff was from Ministries and State Departments with 43.9% followed by State
Corporations and SAGAs at 39.6%. The top three organizations with the highest number of officers
on secondment were Kenya Petroleum Refineries Limited with 133, State Department of Fisheries,
Aquaculture and the Blue Economy with 93 and Ministry of Lands and physical Planning with 89.
Of the 1,299 officers on secondment, 92 (7.1%) had served beyond the stipulated six-year term and
4 were on secondment beyond 15 years. Organizations with the highest number of officers
seconded beyond the stipulated six-year term were from the Kenya Deposit Insurance Corporation
with 32, Lake Basin Development Authority with 15 and Egerton University with 11.
Out of the 1,299 officers on secondment, there was no approval for 190 officers from 30
institutions with 15 institutions being from State Corporations and SAGAs, eight from Ministries
and State Departments, five from Public Universities and two from Constitutional Commissions
and Independent Offices as shown in Table 4.44.
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Table 4.44: Status of Secondment of Staff in the Public Service Sectors No. of
Institutions Staff In-post
Institutions With Officers on Secondment
No. of seconded officers
Officers on Secondment beyond 6 years
Constitutional Commission & Independent Offices
7 1,452 4 (57%) 72 (5%) -
Ministries & State Departments
44 86,145 42 (95%) 570 (0.7%) 7
Public Universities 31 29,501 18 (58%) 514 (1.7%) 18 State Corporations & SAGAs 162 79,521 77 (47.5%) 11
(0.01%) 63
Statutory Commission & Authorities
7 1,500 3 (42.9%) 132 (8.8%)
4
Total 251 198,119 144 (57%) 1,299 (0.66%)
92 (7%)
Reasons given for extension of secondment period
Institutions advanced various reasons for officers serving beyond six years including: Staffing
shortages/challenges, officers’ standing in for others who are out for diverse reasons including
compulsory leave, and delay in filling of vacant offices.
Recommendation
The Commission will direct public service institutions with officers serving beyond six years on
secondment to terminate such secondments.
b. Orientation and Induction
Orientation is a systematic and planned introduction of employees to their jobs, their co-workers
and organization. It is designed to provide a new employee with the information he needs to
function comfortably and effectively in the organization. The Induction Handbook for the Public
Service, 2017 defines orientation as the introductory stage in the process of induction; a part of the
employee’s continuous socialization in an organization.
In connection to this, Section 56(1)(i) of the PSC Act, 2017 requires public institutions to prescribe
measures to guarantee effective orientation and induction programmes in the public service. In
addition, the Human Resource Development Policy, 2015 requires officers joining a public
institution on first appointment, transfer, re-designation, re-appointment and promotion within three
months after their engagement to orientate and induct the officer to the institutions’ work
procedures, environment and public service culture.
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The specific performance indicator sought to find out the status of orientation and induction for new officers and the timeframe for conducting orientation and induction. (i) Orientation
In the year under review, all the 251 reporting institutions indicated that they conducted orientation
for new officers. Further, 245 (98%) institutions indicated that the time taken to conduct orientation
for new officers was between one week and three months. However, the following six institutions
reported to have conducted orientation within one year: State Department for Petroleum, State
Department for Planning, Egerton University, Agriculture and Food Authority, Kenya Safari
Lodges and Hotels Limited, and Uwezo Fund Oversight Board.
(ii) Induction
In the year under review, 245 (98%) institutions out of 251 evaluated reported to have inducted
newly appointed officers. Of these institutions, 232(95%) conducted induction within three months
as required under the policy while 5% of the institutions did not comply with the policy guidelines
on inducting officers as shown in Table 4.45.
Table 4.45: Status of Orientation and Induction of Officers in the Public Service Service sector Total No. of
Institutions & Timeframe to Conduct Orientation
No. of Institutions & Time frame to induct newly appointed officers
within one to three months
within one year
Within three months
Within one year
Total
Constitutional Commission & Independent Offices 7 7 7 7 Ministries & State Departments 44 42 2 37 6 43 Public Universities 31 30 1 28 1 29 State Corporations & SAGAs 162 159 3 153 6 159 Statutory Commission & Authorities 7 7 7 7 Total 251 245
(98%) 6 (2%)
232 (95%)
13 (5%)
245 (98%)
Thirteen institutions did not adhere to the policy requiring newly appointed officers to be inducted
within three months on appointment as shown in Appendix XXIV.
The following six institutions reported that they did not induct new officers: State Department for
Vocational and technical Training, Meru University College of Science and Technology, Rongo
University, Kenya Education Management Institute, Kenya Industrial Research Development
Institute, and Sports Kenya.
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Recommendation
The Commission will direct the six institutions that did not induct officers to induct the officers by
30thJune, 2019.
c. Implementation of Performance Management System
The specific indicator sought to establish the performance management system in the public service
and the number of institutions implementing the same.
Out of the 251 public institutions evaluated, 243representing 96.8% indicated that they were
implementing a performance management system while the following 8 institutions did not have:
Multimedia University, Coast Water Development Authority, KIPPRA, KNTC, KICC, NTSA, and
UFAA. The institutions without a performance management system committed to put one in place
by June 2019 as shown in Table 4.46.
Table 4.46: Status of Implementation of Performance Management System Category Total No. of Institutions with
or without PMS Timeframe to implement PMS
Without PMS
With PMS December, 2018
June, 2019
Constitutional Commission & Independent Offices 7 7 (100%)
Ministries & State Departments 44 44 (100%) Public Universities 31 1 (3.2%) 30 (96.8%) 1 State Corporations & SAGAs 162 7 (4.3%) 155 (95.7%) 1 6
Statutory Commission & Authorities 7 7 (100%) Total 251 8 (3.2%) 243
(96.8%) 1 7
d. Staff Performance Appraisal The specific indicator was to establish the status of staff performance appraisal and the use of
appraisal results in rewards and sanctions of employees.
The rewards and sanctions policy issued by the Public Service Commission provide that staff who
achieve all their planned targets and score excellent qualify for rewards. From the findings, all the
251 evaluated institutions indicated that they undertook staff performance appraisal with
178(70.9%) reporting that they rewarded officers for satisfactory performance and sanctioned
others for poor performance. During the reporting year, out of a total in post of 198,119 officers,
11,055 (5.6%) were rewarded for satisfactory performance while 2,659 (1.3%) were sanctioned for
poor performance as shown in Table 4.47 and Figure 4.35.
Out of the 11,055 officers rewarded for satisfactory performance, 8,291 (75%) were from State
Corporations and SAGAs with the highest numbers coming from KENGEN (1,210) and KBC
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(1,004). The institutions evaluated further indicated that the Performance Appraisal System was
used to identify staff training needs and development and guide on rewards and sanctions.
Table 4.47: Status of Implementation of Staff Performance Appraisal System
Service Sectors Total
No. of Institutions No. of Institutions Total In-Post
No. of officers rewarded
No. of officers Sanctioned
No. Rewarded Officers
No. that did not Reward Officers
No. indicated PAS useful
No. Indicated PAS not Useful
Constitutional Commission & Independent Offices
7 7 (100%)
7 (100%)
1,452 798 (55%)
32 (45%)
Ministries & State Departments 44 17 (38.6%)
27 (61.4%)
42 (95.5%)
2 (4.5%)
86,145
346 (0.4%)
58 (0.06%)
Public Universities 31 27 (87%)
4 (13%) 30 (96.8%)
1 (3.2%)
29,501
1,497 (5%)
138 (0.5%)
State Corporations & SAGAs 162 124 (76.5%)
38 (23.5%)
148 (91.4%)
14 (9.6%)
79,521
8,291 (10.4%)
2,431 (3%)
Statutory Commission & Authorities
7 3 (43%) 4 (57%) 6 (85.7%)
1 (14.3%)
1,500 123 (8.2%)
-
Total 251 178 (70.9%)
73 (29.1%)
233 (92.8%)
18 (7.2%)
198,119
11,055 (5.6%)
2,659 (1.3%)
Figure 4.34: Implementation of Staff Performance Appraisal System in Public Institutions
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e. Attainment of Performance Targets for the 2017/18 FY
The specific indicator was to establish the status of attainment of performance targets for the year
under review.
From the survey findings, 89 (35.5%) institutions evaluated achieved all their performance targets.
compared to 162 (64.5%) that reported not to have achieved their targets, a clear indication that the
public service performed below average. This is shown in table 4.48.
Table 4.48: Status of Performance Management in the Public Service
Service Sector Total No. of Institutions No. that did not achieve annual targets
No. that achieved annual Targets
Constitutional Commission & Independent Offices 7 1 6 Ministries & State Departments 44 30 14 Public Universities 31 18 13 State Corporations & SAGAs 162 107 55 Statutory Commission & Authorities 7 6 1 Total 251 162 (64.5%) 89 (35.5%)
Recommendation
The Commission will develop and issue performance management framework to the Service.
f. Human Resource Plans
Human resource plans are the basis on which institutions determine their human resource
requirements, placement, training, career progression, conduct, retention and exits. It is therefore
necessary for every public service institution to have in place the human resource plan to deliver on
their mandates. Thus, HR plans are an interface between the human resource function and the
strategic direction of an organization. Section 27 of the Public Service Commission Act, 2017,
provides for establishment and abolition of public offices based on comprehensive HR plans.
The specific indicator was to establish the number of institutions that have human resource plans.
Out of the public institutions evaluated211 (84%) indicated that they had HR plans while 40 (16%)
did not have. Most of the institutions with HR plans are in State Corporations & SAGAs at 62%,
Ministries and State Departments at 18%, Public Universities at 14%, Constitutional Commissions
and Independent Offices and Statutory Commissions and Authorities at 3% each as shown in table
4.49 and 4.36.
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Table 4.49: Status of Human Resource Plans in the Public Service Category Total No. of Institution Developed
& implemented HR Plans
Developed and Implemented
No. Not developed
Constitutional Commission & Independent Offices 7 7 (100%)
Ministries & State Departments 44 37 (84%) 7 (16%)
Public Universities 31 30 (96.8%) 1 (3.2%)
State Corporations & SAGAs 162 131 (80.9%) 31 (19.1%)
Statutory Commission & Authorities 7 6 (85.7%) 1 (14.3%)
Total 251 211 (84%) 40 (16%)
Figure 4.35: Status of Implementation of HR Plans in Public Institutions by Service Sectors
Recommendation The Commission will direct the 40 institutions without human resource plans to develop the plans by June, 2019. g. Quality Management Systems
The specific indicator was to establish the implementation status of Quality Management Systems
in use by institutions.
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Section 62(1)(b) of the PSC Act, 2017 requires the Commission to promote efficiency and
effectiveness of the public service through evaluating the organization and core functions of public
bodies with respect to human resources, internal processes, citizen satisfaction and recommending
measures for improved performance. The internal processes include Quality Management Systems,
Documentation of business processes, and automation of business processes and delivery of public
services through E-government platforms.
Implementation of QMS creates predictability in service delivery, transparency, accountability and
institutionalization of knowledge management. A QMS system is a management technique used to
communicate to employees what is required to produce the desired quality of products and services,
influence employee actions to complete tasks in accordance to the Quality specifications and helps
to direct corporate culture.
Of the 251public institutions evaluated, 191(76%) reported to have QMS systems while 60(24%)
did not have. The leading sector on implementation of was Public Universities at 93.5% followed
by State Corporations and SAGAs at 82.1% and Constitutional Commissions and Independent
Offices coming third at 57.2%as shown in Table 4.50.
Table 4.50: Status of Implementation of QMS in the Public Service Service Sectors Total No. of Institutions which Implemented QMS
No. not implemented No. implemented Constitutional Commission & Independent Offices
7 3 (42.8%) 4(57.2%)
Ministries & State Departments 44 21 (47.7%) 23(52.3%) Public Universities 31 2(6.5%) 29(93.5%) State Corporations & SAGAs 162 29 (17.9%) 133(82.1%) Statutory Commission & Authorities 7 5 (71.4%) 2(28.6%) Total 251 60(24%) 191(76%) Recommendation
The Commission will encourage the 60 institutions without QMS to implement the system by June, 2020.
4.7.5 Performance Indices
The overall performance in this thematic area was 61.3%. The best performing sector was
Constitutional Commissions and Independent Offices at 76.4%, followed by Public Universities at
73.8%. State Corporations and SAGAs scored 64.3%. Statutory Commissions and Authorities
scored 42.9% while Ministries and State Departments scored 41.9% as shown in Table 4.51 and
Figure 4.37.
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Table 4.51: Comparative Analysis of Performance Indices for the Period 2015/2016, 2016/2017 and 2017/2018
Themes Year Service Sector Performance Overall mean
Constitutional Commissions & Independent Offices
Ministry & State Departments
State Corporations & SAGAs
Statutory Commissions & Authorities
Public Universities
Performance Management
2015/16 78 77 81 81 - 79 2016/17 60 45 69 68 - 63 2017/18 76.4 41.9 64.3 42.9 73.8 61.3
Variances 16.4 -3.1 -4.7 -25.1 - -1.7
Figure 4.36: Trend Analysis of Performance Indices for the Period 2015/16-2017/18
4.7.6 Performance Ranking
Of the 251 institutions evaluated, 45 (18%) were ranked as high achievers, 157 (62%) were ranked
as medium achievers while 49 (20%) were ranked as low achievers. Ten (32%) of the Public
Universities were ranked as high achievers, 19(61%) were ranked as medium achievers while 2
(7%) were ranked as low achievers. Constitutional Commissions and Independent Offices had three
(43%) of the institutions ranked as high achievers while four (57%) were ranked as medium
achievers. For State Corporations and SAGAs, 31(19%) were ranked as high achievers, 108(67%)
were ranked as medium achievers while 23(14%) were ranked as low achievers. Statutory
Commissions and Authorities had one (14%) being ranked as high achiever, two (29%) were
ranked as medium achievers, while four (57%) were ranked as low achievers. The Ministries and
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State Departments had 24 (55%) of the institutions ranked as medium achievers while 20 (45%)
were ranked as low achievers as shown in Table 4.52 and Figure 4.38.
Table 4.52: Performance Ranking on Performance Management
Category High Medium Low Sector Mean Score(
%)
Total No. of
Institutions
No. of Institutions
Mean Score(%)
No. of Institutions
Mean Score(%)
No. of Institutions
Mean Score(%)
Constitutional Commission & Independent Offices
3 97.5 4 60.6 76.4 7
Ministries & State Departments
24 58.8 20 21.7 41.9 44
Public Universities
10 99.3 19 65.1 2 28.8 73.8 31
State Corporations & SAGAs
31 99.3 108 63.1 23 23.0 64.3 162
Statutory Commission & Authorities
1 92.5 2 50.0 4 26.9 42.9 7
Total 45 99.0 157 62.4 49 23.0 61.3 251
Figure 4.37: Performance Ranking of Public Institutions by Service Sector
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CHAPTER FIVE:
COMPUTATION OF PERFORMANCE INDEX
5.1 Overview
This section presents the indicator scoring criteria, computed average performance index scores for
each sector in the five thematic areas.
5.2 Indicator scoring criteria and mean score for Indicators
The indicators used and the scoring criteria as well as their mean scores across public institutions
are presented by thematic areas below.
Thematic Area 1: Diversity Management
Performance Indicator Indicator Scoring Criteria Mean Score(%)
Diversity audit undertaken in 2017/2018 financial year Yes=1, No=0 63.7 Existence of diversity gaps in the organization Yes=0, No=1 4.4 Ethnic Communities represented in the organizations Proportion of each ethnic to
total of ethnic groups in Kenya 36.2
Gender representation in the organizations 33% and above of any gender= 1, Less than 33% progressively assigned values of 0 to 1 62.1
Representation of PWDs in the organizations 5% above=1, Less than 5% progressively assigned values of 0 to 1 4.8
Access ramps Yes=1, No=0 86.5 Reserved parking Yes=1, No=0 81.7 Availability of sign language interpreter Yes=1, No=0 41.8 Availability of braille Yes=1, No=0 35.5 Customized sanitary facilities Yes=1, No=0 60.6 Availability of customized Lifts Yes=1, No=0 31.9 Newspapers Yes=1, No=0 96.4 Vernacular Radio Stations Yes=1, No=0 1.2 National radios Yes=1, No=0 2.4 Internet Yes=1, No=0 91.6 Television Yes=1, No=0 2.0 Local Administration Yes=1, No=0 13.9 Social Media Yes=1, No=0 31.9 Internal Circulars/Notifications Yes=1, No=0 70.5
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Thematic Area 2: Efficiency, Effectiveness, Economic Use of Resources and Sustainable Development Performance Indicator Indicator Scoring Criteria Mean
score(%) Level of Absorption on recurrent budget 100% Absorption =1, Less than 100%=0 29.1 Level of Absorption on Development budget 100% Absorption =1, Less than 100%=0 30.5 Appeals lodged to Public Procurement Oversight Authority and Public Procurement Appeals Board against organization's procurement decisions in 2017/2018 FY
No appeal lodged =1, Appeal lodged=0 82.7
Nature of the opinion of the Auditor General's Report
Unqualified opinion=1 Qualified opinion =0.5 Adverse opinion= 0.25 Disclaimer =0
67.4
Existence of pending bills as at 30th June, 2018 Yes=0, No=1 25.9 Theme 3: Accountability for Administrative Acts Performance Indicator Indicator Scoring Criteria Mean
Score(%) Existence of Service Charters Yes=1, No=0 94.4 Review of Service Charter Yes=1, No=0 83.9 Alignment of service charter to Values and Principles of the Public Service and the Public Service Code of Conduct and Ethics
Yes=1, No=0 72.1
Existence of grievance handling procedure Yes=1, No=0 91.6 Grievance handling procedure reviewed since development
Yes=1, No=0 63.6
Staff Sensitized on Revised Grievance Handling procedures
Yes=1, No=0 49.0
Existence of Complaint Handling Register Yes=1, No=0 92.8 Resolution of Received Complaints Resolution of complaints=1, Less than
1=0 37.8
Existence of records and document management system Yes=1, No=0 91.2 Existence of records & document management system Digital=1, digital & manual =0.5,
Manual=0 33.5
Existence of gift register Yes=1, No=0 92.8 Existence of conflict of interest register Yes=1, No=0 89.6 Compilation of schedule of registrable interests for each staff as required under the Public Service Code of Conduct and Ethics, 2016
Yes=1, No=0 66.5
Proportion of staff filed registrable interests All staff=1, Some officers=0.5, None=0 39.8 Administration of commitment forms to staff on the Public Service Code of conduct and Ethics, 2016
Yes=1, No=0 59.4
Proportion of staff signed commitment forms All staff=1, Some officers=0.5, None=0 41.6
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Thematic Area 4: Improvement in Service Delivery Performance Indicator Indicator Scoring Criteria Mean
score(%)
Level of Automation of Business processes No. Automation=0 1% – 25%=0.1 26% – 50%=0.4 76% – 100% =1
69.5
Migration of automated business processes to e-government portal
Yes=1, No=0 30.7
Decentralized services throughout the country Yes=1, No=0 75.3
Services offered online to clients Yes=1, No=0 86.9
Undertaken customer satisfaction survey in 2017/18 FY
Yes=1, No=0 34.7
Implemented honours, awards and commendation schemes to recognize exemplary value drivers and value carriers in the organization
Yes=1, No=0 47.8
Thematic Area 5: Performance Management
Performance Indicator Indicator Scoring Criteria Mean score(%)
Reward and sanction of officers for their performance Yes=1, No=0 51.0
Attainment of all the performance targets for the 2017/2018 financial year
Yes=1, No=0 35.5
Implementation of a Quality Management System (QMS)?
Yes=1, No=0 76.0
Duration of orientation of New Officers Within one week=0.7 Within three months= 0.3 Within one year= 0
82.9
5.2 Overall Performance Index for Service Sectors in the Five Thematic Areas
The overall performance index in the five thematic areas evaluated for the five sectors was 57.4%.
The performance scores for each service sector was as follows: Public Universities 63.9%,
Constitutional Commissions and Independent Offices 62.6%, State Corporations and SAGAs
58.5%, Statutory Commissions and Authorities 54.3% and Ministries and State Departments 47.8%
as shown in Table 5.1 and Figure 5.1.
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Table 5.1: Overall Performance Index for 2017/18 FY
Service Sector Index Constitutional Commission & Independent Offices 62.6%
Ministries & State Departments 47.8% Public Universities 63.9% State Corporations & SAGAs 58.5% Statutory Commission & Authorities 54.3%
Overall Composite Index 57.4%
Figure 5.1: Overall Performance for the Five Thematic Areas
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5.3 Performance of Thematic Areas by Service Sector The Trend Analysis of the overall performance index of the sectors in the five thematic areas for
2015/16, 2016/17 and 2017/18 as shown in Table 5.2, Figure 5.3 and Appendix XXV.
Table 5.2: Trend Analysis for overall Performance of the Sectors in Five Thematic Areas Service Sector Performance
Index for 2015/2016
Performance Index for 2016/17
Performance Index For 2017/2018
State Corporations and SAGAS 77.2% 67.4% 58.5 % Ministries and State Departments 68.2% 55% 47.8% Constitutional Commissions/Independent Offices
76.8% 67.6% 62.6 %
Statutory Commissions & Authorities 63.9% 54.3% Public Universities 63.9%
Figure 5.2: Overall Performance by Thematic Area and Service Sectors
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Figure 5. 3: Analysis of performance of thematic areas per sector
Note.—The composite scores for the thematic areas by Sectors are as shown in Appendix XXVI. The participating institutions and the evaluation questionnaires are contained in Appendices XXVII and XXVIII. The Performance Gaps for specific institutions are shown in appendix XXIX
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CHAPTER SIX
POLICY RECOMMENDATIONS
6.1: Overview
This Chapter provides a summary of policy recommendations from the five thematic areas.
S/No THEMATIC AREA
RECOMMENDATIONS ACTORS TIMELINES
Overview of the Public Service (Staff establishment)
Promote a value-based system in the public service.
!! PSC !! All MDAs
Continuous
i.! Review authorized establishment and optimal staffing levels.
ii.! Review the internship, recruitment and selection policies.
iii.! HR audit be conducted to reconcile the discrepancies on the staff bio-data across the evaluated sectors.
!! PSC !! State
Department for Public Service
!! National Treasury
By June 2019
1. Diversity management
Develop and implement affirmative action programmes.
!! PSC !! All MDAs
By June, 2019
2. Efficiency, effectiveness, economic use of resources and sustainable development
Implement the Auditor General’s recommendations.
!! PSC !! National
Treasury !! All MDAs
By June 2019
3. Accountability for administrative acts
Develop and issue to the Service a citizen service delivery charter.
!! PSC !! All MDAs
by June, 2019
4. Improvement In Service Delivery
i.! Automate and migrate business processes to e-government platforms.
ii.! Undertake annual citizen
service satisfaction surveys.
!! PSC !! National
Treasury !! ICT Authority !! All MDAs
June, 2020.
5. Performance management
i.! Develop and issue a
performance management
framework to the public
service for improved
!! PSC !! KSG !! All MDAs
September, 2019
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S/No THEMATIC AREA
RECOMMENDATIONS ACTORS TIMELINES
service delivery.
ii.! Develop a comprehensive
capacity building training
programme targeting
officers at all levels with a
view to equip them with on-
job skills and competencies
required in the
transformation of service
delivery and for succession
management.
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APPENDICES Appendix I: Institutions Under Established by Less Than 50% Service Sector
Name of Institution Authorized Establishment (A)
INPOST (B)
Variance (B-A)
Under established by 50%
Temporary
Casual
Interns
Constitutional Commission & Independent Offices
Total 2708 901 -1807
0 1 148 Ethics and Anti-Corruption Commission 2246 788 -1458 -64.9 0 0 119 Kenya National Commission on Human Rights 462 113 -349 -75.5 0 1 29
Ministries & State Departments
Total 24525 9978 -14547
333 239 237 Ministry of Defence 3430 1722 -1708 -49.8 269 0 0 Ministry of Energy 821 396 -425 -51.8 5 0 0 Ministry of Environment and Forestry 1978 863 -1115 -56.4 7 60 9 National Youth Service 4639 1933 -2706 -58.3 13 0 159 State Department for Culture and Heritage 1497 308 -1189 -79.4 0 30 0 State Department for Development of ASALS 368 162 -206 -56.0 3 0 2 State Department for Fisheries, Aquaculture and the Blue Economy 657 263 -394 -60.0 0 0 0 State Department for Infrastructure 4408 1705 -2703 -61.3 28 60 0 State Department for Irrigation 391 187 -204 -52.2 0 0 0 State Department for Mining 1035 457 -578 -55.8 3 77 8 State Department for Petroleum 311 117 -194 -62. 4 1 0 0 State Department for Public Works 1658 487 -1171 -70.6 2 0 38 State Department for Shipping and Maritime 207 50 -157 -75.8 0 0 1 State Department for Trade 775 365 -410 -52.9 1 0 0 State Department for Vocational and Technical Training 431 184 -247 -57.3 1 0 0 State Department of Housing and Urban Development 1919 779 -1140 -59.4 0 12 20
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Service Sector
Name of Institution Authorized Establishment (A)
INPOST (B)
Variance (B-A)
Under established by 50%
Temporary
Casual
Interns
Public Universities
Total 11897 3559 -8338
137 746 64 Alupe University College 223 79 -144 -64.6 0 0 0 Jaramogi Oginga Odinga University of Science and Technology 1713 505 -1208 -70.5 24 109 6 Kibabii University 836 350 -486 -58.1 0 48 3 Maasai Mara University 1342 544 - -59. 5 38 69 0 Meru University of Science and Technology 1709 380 -1329 -77.8 0 100 0 Murang'a University of Technology 677 260 -417 -61.6 0 0 1 Pwani University 1452 464 -988 -68.0 8 126 22 Taita Taveta University 1522 237 -1285 -84.4 0 116 4 The Co-Operative University of Kenya 771 291 -480 -62.3 22 0 0 Tom Mboya University College 205 80 -125 -61.0 29 25 0 University of Embu 1447 369 -1078 -74.5 16 153 28
State Corporations & SAGAs
Total 19666 6771 -12895
48 1300 501 Anti-Counterfeit Agency 250 73 -177 -70.8 0 1 41 Anti-Female Genital Mutilation Board 66 24 -42 -63.6 0 0 14 Commodities Fund 158 43 -115 -72.8 5 0 19 Engineers Board of Kenya 60 21 -39 -65.0 0 0 4 Ewaso Ng'iro North River Basin Development Authority 470 163 -307 -65.3 20 60 2 Kenya Accreditation Service 69 34 -35 -50.7 0 0 2 Kenya Airports Authority (KAA) 4524 1948 -2576 -56.9 0 467 166 Kenya Education Management Institute 193 85 -108 -56.0 22 5 0 Kenya Film Classification Board 181 84 -97 -53.6 0 0 13 Kenya Film Commision 142 24 -118 -83.1 1 0 15 Kenya Industrial Property Institute 175 84 -91 -52.0 0 0 10
Kenya Leather 64 21 -43 -67.2 0 23 0
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Service Sector
Name of Institution Authorized Establishment (A)
INPOST (B)
Variance (B-A)
Under established by 50%
Temporary
Casual
Interns
Development Council Kenya Medical Training College 5960 1945 -4015 -67.4 0 633 0 Kenya National Library Service 1706 717 -989 -58.0 0 80 10 Kenya Railways Corporation 1349 294 -1055 -78.2 0 0 0 Kenya Tsetse and Trypanosomiasis Eradication Council 432 32 -400 -92.6 0 24 30 Kenya Universities and Colleges Central Placement Service 131 40 -91 -69. 5 0 0 4 Kenya Urban Roads Authority 621 276 -345 -55. 6 0 0 0 Kenya Veterinary Board 118 22 -96 -81.4 0 0 2 Konza Technopolis Development Authority 130 28 -102 -78. 5 0 6 12 LAPSSET Corridor Development Authority 125 37 -88 -70.4 0 0 5 Micro and Small Enterprises Authority 517 97 -420 -81.2 0 0 0 Nairobi Centre for International Arbitration 54 23 -31 -57.4 0 0 6 National Authority for the Campaign against Alcohol and Drug Abuse 287 98 -189 -65.9 0 0 10 National Biosafety Authority 125 38 -87 -69.6 0 0 0 National Commission for Science, Technology and Innovation 173 37 -136 -78.6 0 0 31 National Council for Persons With Disabilities(NCPWD) 298 95 -203 -68.1 0 0 54 National Council for Population and Development 253 90 -163 -64.4 0 0 7 National Government Affirmative Action Fund 263 95 -168 -63.9 0 0 0 Pest Control Products Board 138 66 -72 -52.2 0 0 3
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Service Sector
Name of Institution Authorized Establishment (A)
INPOST (B)
Variance (B-A)
Under established by 50%
Temporary
Casual
Interns
Technical and Vocational Education and Training Authority (TVETA) 112 27 -85 -75. 9 0 0 4 The Kenya Deposit Insurance Corporation 158 12 -146 -92.4 0 0 23 Uwezo Fund Oversight Board 68 31 -37 -54.4 0 0 23 Witness Protection Agency 296 67 -229 -77.4 0 1 0
Statutory Commission & Authorities
Total 475 155 -320
0 2 39 Inter-Governmental Relations Technical Committee 124 30 -94 -75.8 0 0 0 Kenya Law Reform Commission 142 64 -78 -54.9 0 0 39 Office of the Registrar of Political Parties 209 61 -148 -70.8 0 2 0
Grand Total 59,271 21,364 -37907 -4353.51 518 2288 998
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Appendix II: Institutions with Over-Establishment Service Sector . Authorized
Establishment (A)
INPOST (B)
Variance
Over established %
Temporary
Casual
Interns
Ministries & State Departments
Total 334 1278 53 15.9 26 0 1
Cabinet Office - Presidency 334 387 53 15.9 1 0 1 Public Universities
Total 1192 1200 8 0.7 0 0 10 University of Eldoret 1192 1200 8 0.7 0 0 10
State Corporations & SAGAs
Total 13469 15485 1514 11.2 2309 836 786 Athi Water Services Board 68 69 1 1.5 0 0 16 Bukura Agricultural College 124 128 4 3.2 6 50 0 Kenya Civil Aviation Authority (KCAA) 720 742 22 3.1 0 0 98 Kenya Electricity Transmission Company Limited 535 568 33 6.2 0 0 20 Kenya Maritime Authority 157 204 47 29.9 1 0 13 Kenya Medical Supplies Authority 342 740 398 116.4 0 0 214 Kenya Pipeline Company Limited 1572 1697 125 8.0 88 291 8 Kenya Post Office Savings Bank 604 680 76 12.6 0 3 45 Kenya Revenue Authority 6618 6880 262 4.0 2038 0 270 Kerio Valley Development Authority 307 463 156 50.8 4 15 0 Lake Victoria North Water Services Board 68 70 2 2.9 1 0 5 Local Authorities Provident Fund 96 115 19 19.8 0 0 22 National Construction Authority 305 386 81 26.6 94 57 34 National Irrigation Board 207 271 64 30.9 62 417 4 Non-Governmental Organization Coordination Board 74 79 5 6.8 2 0 5 Rift Valley Water Services Board 45 51 6 13.3 13 0 0 South Nyanza Sugar Company Limited 1580 1793 213 13.5 0 0 0
Grand Total 14995 17963 1575 10.5 2335 836 797
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Appendix III (a): Distribution of Interns by Ethnicity, Gender and PWDs Ethnic Name Total
No. of Officers
Gender Disability Status Female Male
Female Male Non/PWD PWD Non/PWD PWD Bajuni 6 2 4 2 4 Basuba 5 2 3 2 3 Borana 46 17 29 17 29 Burji 3 1 2 1 2 Dorobo 1 1 1 Embu 64 35 29 35 28 1 Gabra 14 5 9 5 9 Kalenjin 947 423 524 415 8 519 5 Kamba 674 327 347 323 4 341 6 Kenyan Arab 11 6 5 6 5 Kenyan Asian 3 2 1 2 1 Kenyan Somali 140 61 79 60 1 77 2 Kikuyu 1,571 847 724 837 10 715 9 Kisii 449 220 229 218 2 223 6 Kuria 19 7 12 6 1 12 Luhya 710 321 389 315 6 383 6 Luo 894 377 517 369 8 508 9 Maasai 139 69 70 68 1 69 1 Mbeere 5 2 3 2 3 Meru 261 133 128 131 2 125 3 Mijikenda 182 69 113 68 1 113 Njemps 4 2 2 2 2 Nubi 2 2 2 Orma 5 5 5 Other Nationalities 16 7 9 7 8 1
Pokomo 11 7 4 7 3 1 Rendile 4 2 2 2 2 Samburu 25 8 17 7 1 17 Swahili-Shirazi 15 10 5 10 5 Taita 102 48 54 48 54 Taveta 1 1 1 Teso 20 9 11 9 11 Tharaka 2 2 2 Turkana 15 6 9 6 7 2 Total 6,366 3,033 3,333 2,988 45 3,281 52
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Appendix III (b) Distribution of Interns by Ethnicity (Minority & Marginalized Communities) S/No. Ethnic Name Total
No. of Officers
Gender Disability Status Female Male
Female Male Non/PWD PWD Non/PWD PWD 1.! Bajuni 6 2 4 2 4
2.! Basuba 5 2 3 2 3
3.! Borana 46 17 29 17 29
4.! Burji 3 1 2 1 2
5.! Dorobo 1 1 1
6.! Gabra 14 5 9 5 9
7.! Kenyan Arab 11 6 5 6 5
8.! Kenyan Asian 3 2 1 2 1
9.! Kenyan Somali 140 61 79 60 1 77 2
10.! Kuria 19 7 12 6 1 12 0
11.! Maasai 139 69 70 68 1 69 1
12.! Mbeere 5 2 3 2 3
13.! Mijikenda 182 69 113 68 1 113 0
14.! Njemps 4 2 2 2 2
15.! Nubi 2 2 2
16.! Orma 5 5 5
17.! Pokomo 11 7 4 7 3 1
18.! Rendile 4 2 2 2 2
19.! Samburu 25 8 17 7 1 17
20.! Swahili-Shirazi 15 10 5 10 5
21.! Taita 102 48 54 48 54
22.! Taveta 1 1 1
23.! Teso 20 9 11 9 11
24.! Tharaka 2 2 2
25.! Turkana 15 6 9 6 7 2
Total 780 343 437 338 5 431 6
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Appendix IV (a): Institutions that Did Not Pay Stipends to Interns Service Sector Institution No. Not
Paid Ministries & State Departments
Office of the Deputy President 8
National Youth Service 159 State Department of Gender Affairs 9
Public Universities Chuka University 25 Dedan Kimathi University of Technology 20 Egerton University 19 Jomo Kenyatta University of Agriculture and Technology 170
Kaimosi Friends University College 4 Karatina Univeristy 8 Kisii University 26 Machakos University 27 Pwani University 22 Rongo Univeristy 29 University of Nairobi 129
State Corporations & SAGAs
Ewaso Ngi'ro North River Basin Development Authority 2
Export Processing Zones Authority 28 Kenya Airport Authority 166 Kenya Investment Authority 26 Kenya Medical Supplies Authority 214 Kenya National Commission For UNESCO 10 Kenya National Examination Council 9 Kenya Ordnance Factories Corporation 19 Kenya School of Government 2 Moi Teaching and Referral Hospital 5 National Museums of Kenya 161
National Cereals and Produce Board 10 National Construction Authority 34 National Drought Management Authority 30 National Government Constituencies Devt Fund Board 46 National Housing Corporation 92 National Sports Fund 2 Northern Water Service Board 2 Numerical Machining Complex 2 Pest Control Products Board 3 The Kenya National Examinations Council 6 Water Resources Authority 12
Statutory Commissions & Authorities
Kenya Law Reform Commission 25 Office of the Director of Public Prosecutions 68
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Appendix IV (b): Institutions that had Some Interns Paid Stipends and others Not Paid Service Sector Institution Payment Status Total
Not Paid
Paid
Public Universities Chuka University 25 2 27 Karatina Univeristy 8 1 9 Kisii University 26 4 30 University of Nairobi 129 315 444
Total 188 322 510 State Corporations & SAGAs Kenya National Commission
For UNESCO 10 8 18
Kenya School of Government 2 33 35 Moi Teaching and Referral Hospital
5 88 93
National Cereals and Produce Board
10 5 15
National Sports Fund 2 2 4 Numerical Machining Complex 2 10 12 The Kenya National Examinations Council
6 3 9
Water Resources Authority 12 13 25 Total 49 162 211 Statutory Commissions & Authorities
Kenya Law Reform Commission
25 14 39
Total 25 14 39
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Appendix V: Institutions that Did Not Conduct Diversity Audit Service Sector Institution
Constitutional Commission & Independent Offices
Commission on Administrative Justice
Public Service Commission Ministries & State Departments
Cabinet Office - Presidency Kenya Prisons Service Ministry of Environment and Forestry Ministry of Foreign Affairs Ministry of Water and Sanitation State Department for Cooperatives State Department for Correctional Services State Department for Culture and Heritage State Department for Development of ASALS State Department for East African Community State Department for Gender Affairs State Department for Irrigation State Department for Social Protection State Department for Trade State Department for Transport State Department for Vocational and Technical Training State Department for Wildlife State House The National Treasury
Public Universities
Alupe University College Kisii University Laikipia University Maasai Mara University Masinde Muliro University of Science and Technology Taita Taveta University The Co-Operative University of Kenya University of Kabianga
State Corporations & SAGAs
Agriculture and Food Authority Anti-Female Genital Mutilation Board Bukura Agricultural College Council of Legal Education Ewaso Ng'iro North River Basin Development Authority Export Promotion Council Geothermal Development Company Kenya Agricultural and Livestock Research Organization Kenya Copyright Board Kenya Education Management Institute Kenya Film Classification Board
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Service Sector Institution
Kenya forest Service Kenya Industrial Estates Limited Kenya Industrial Research and Development Institute Kenya Institute of Special Education (KISE) Kenya Institute of Supplies Management Kenya Maritime Authority Kenya Meat Commission Kenya National Highways Authority Kenya National Shipping Line Ltd Kenya Petroleum Refineries Ltd Kenya School of Government Kenya Seed Company Kenya Trade Network Agency Kenya Urban Roads Authority Kenyatta International Convention Centre Lake Victoria South Water Services Board LAPSSET Corridor Development Authority Micro and Small Enterprises Authority Nairobi Centre for International Arbitration National Biosafety Authority National Council for Persons With Disabilities(NCPWD) National Environment Trust Fund (NETFUND) National Government Affirmative Action Fund National Irrigation Board National Museums of Kenya National Quality Control Laboratory National Sports Fund Non-Governmental Organizations Coordination Board Numerical Machining Complex Nursing Council of Kenya Pest Control Products Board Policyholders Compensation Fund Privatization Commission Sacco Societies Regulatory Authority School Equipment Production Unit Sports Kenya Tana Water Services Board Technical and Vocational Education and Training Authority
(TVETA) The Jomo Kenyatta Foundation The Vision 2030 Delivery Secretariat Tourism Fund Unclaimed Financial Assets Authority University of Nairobi Enterprise and Services Ltd
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Service Sector Institution
Uwezo Fund Oversight Board Water Services Regulatory Board (WASREB) Witness Protection Agency Women Enterprise Fund Youth Enterprise Development Fund
Statutory Commission & Authorities
Inter-Governmental Relations Technical Committee National Cohesion and Integration Commission Office of the Director of Public Prosecutions
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Appendix VI: Institutions that Failed to Meet the 2/3rd Gender Rule Service Sector
Institution Gender (%) Male Female
State Corporations and SAGAS
Agricultural Development Corporation 78 22 Agro Chemical And Food Company Ltd 86 14.4 Chemelil Sugar Company Ltd 83.6 16.4 Coast Water Services Board 82.2 17.8 East African Portland Cement Company Ltd 83.4 16.6 Ewaso Ng'iro North River Basin Development Authority 72.4 27.6 Ewaso Ng'iro South Development Authority 70.6 29.4 Geothermal Development Company 69.8 30.2 Kenya Airports Authority 68.4 31.6 Kenya Animal Genetic Resources Centre 76.1 23.9 Kenya Civil Aviation Authority 70.1 29.9 Kenya Electricity Generating Company Plc 77.4 22.6 Kenya Electricity Transmission Company Ltd 72.4 27.6 Kenya Ferry Services Ltd 85.7 14.3 Kenya Forest Service 76.4 23.6 Kenya Industrial Research And Development Institute 67.1 32.9 Kenya Institute Of Mass Communication 82.1 17.9 Kenya Marine And Fisheries Research Institute 70.7 29.3 Kenya National Bureau Of Statistics 70 30 Kenya National Highways Authority 70.6 29.4 Kenya National Shipping Line Ltd 68.8 31.3 Kenya National Trading Corporation 70.9 29.1 Kenya Ordnance Factories Corporation 72.2 27.8 Kenya Petroleum Refineries Limited 78.8 21.2 Kenya Pipeline Company Ltd 67 33 Kenya Ports Authority 79.7 20.3 Kenya Rural Roads Authority 72.3 27.7 Kenya Safari Lodges & Hotels Ltd 75.1 24.9 Kenya Tsetse And Trypanosomiasis Eradication Council 73.7 26.3 Kenya Veterinary Vaccines Production Institute 75.4 24.6 Kenya Water Institute 67 33 Kenya Wildlife Service 80.1 19.9 Lake Victoria North Water Services Board 72.5 27.5 Lake Victoria South Water Services Board 67.9 32.1 Lapsset Corridor Development Authority 71.8 28.2 National Drought Management Authority 72.4 27.6 National Government Affirmative Action Fund 78.6 21.4 National Government Constituencies Devt. Fund Board 76.4 23.6 National Irrigation Board 68.3 31.7 National Museums Of Kenya 67.2 32.8 National Sports Fund 75.7 24.3 Northern Water Services Board 78.4 21.6 Numerical Machining Complex 80.7 19.3
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Service Sector
Institution Gender (%) Male Female
Pest Control Products Board 68.2 31.8 Policyholders Compensation Fund 80 20 School Equipment Production Unit 85 15 South Nyanza Sugar Company Ltd 82.6 17.4 Tana Water Services Board 72.6 27.4 Unclaimed Financial Assets Authority 67.6 32.4
Ministries and State Departments
Ministry Of Environment And Forestry 70.2 29.8 Ministry Of Water And Sanitation 76 24.3 National Youth Service 74.2 25.8 State Department For Irrigation 68 32.3 State Department For Mining 68 31.9 State Department For Petroleum 69 31.3 State Department For Public Works 77 23 State Department For Trade 71 29.3 State Department Of Infrastucture 72 27.6 State Department Of Interior 67 32.6 The National Treasury 67.1 32.9 Kenya Prisons Service 79.2 20.8
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Appendix VII: Gender Representation by Sectors and Levels
Service Sector Levels Totals No. of Officers
No. of Male
No. of Female
Male (%)
Female (%)
gender Gap
Constitutional Commissions & Independent Offices
A-D 163 100 63 61.3 38.7 0 E-H 233 127 106 54.5 45.5 0 J-M 473 277 196 58.6 41.4 0 N-Q 143 94 49 65.7 34.3 0 R-T 37 23 14 62.2 37.8 0
U and above 12 8 4 66.7 33.3 0 Total 1,061 629 432 59.3 40.7 0 Ministries & State Departments
A-D 1786 1071 715 60 40 0 E-H 29405 18191 11214 61.9 38.1 0 J-M 20410 12494 7916 61.2 38.8 0 N-Q 4384 3130 1254 71.4 28.6 4.4 R-T 1122 703 419 62.7 37.3 0
U and above 112 85 27 75.9 24.1 8.9 Total 57,219 35,674 21,545 62.3 37.7 0 State Corporations & SAGAs
A-D 13452 9553 3899 71 29 4 E-H 54979 40103 14876 72.9 27.1 5.9 J-M 30973 18839 12134 60.8 39.2 0 N-Q 10879 6930 3949 63.7 36.3 0 R-T 2713 1860 853 68.6 31.4 1.6
U and above 215 164 51 76.3 23.7 9.3 Total 113,211 77,449 35,762 68.4 31.6 1.4 Statutory Commissions & Authorities
A-D 102 71 31 69.6 30.4 2.6 E-H 247 136 111 55.1 44.9 0 J-M 711 277 434 39 61 0 N-Q 221 124 97 56.1 43.9 0 R-T 84 58 26 69 31 2
U and above 4 3 1 75 25 8 Total 1,369 669 700 48.9 51.1 0 Universities A-D 4082 2483 1599 60.8 39.2 0
E-H 5433 2869 2564 52.8 47.2 0 J-M 4178 2235 1943 53.5 46.5 0 N-Q 6442 4212 2230 65.4 34.6 0 R-T 575 454 121 79 21 12
U and above 39 29 10 74.4 25.6 7.4 Total 20,749 12,282 8,467 59.2 40.8 0
Grand Total 193,609 126,703 66,906 65.4 34.6 0
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Appendix VIII: Representations of PWDs by Sector and Levels Service Sector Levels Total No. of
Offices No. of Males
No. of Female
Constitutional Commissions and Independent Offices
A-D - - - E-H 1 - 1 J-M 6 2 4 N-Q 5 4 1 R-T 1 1 - U and above 1 1 -
Total 14 8 6 Ministries & State Departments A-D 9 5 4
E-H 239 153 86 J-M 286 189 97 N-Q 70 51 19 R-T 23 15 8 U and above 1 - 1
Total 628 413 215 Public Universities A-D 78 52 26
E-H 100 62 38 J-M 72 43 29 N-Q 76 53 23 R-T 23 20 3 U and above - - -
Total 349 230 119 State Corporations & SAGAs A-D 118 94 24
E-H 424 298 126 J-M 439 284 155 N-Q 144 100 44 R-T 22 19 3 U and above 1 - 1
Total 1,148 795 353 Statutory Commissions & Authorities A-D 2 - 2
E-H 6 3 3 J-M 4 3 1 N-Q 3 1 2 R-T 1 - 1 U and above - - -
Total 16 7 9 Grand Total 2,155 1,453 702
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Appendix IX: Ethnic Representation Per Institution in the Service Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Constitutional Commissions & Independent Offices
1.! Ethics and Anti-Corruption Commission
29 30 1
2.! Public Service Commission 21 23 2 3.! Kenya National
Commission On Human Rights
19 21 2
4.! Office Of The Controller Of Budget
18 21 3
5.! Commission On Administrative Justice
19 20 1
6.! National Gender and Equality Commission
- 17 -
7.! Commission On Revenue Allocation
12 13 1
8.! National Land Commission 25 - - 9.! Office Of The Auditor -
General 21 - -
10.! Salaries and Remuneration Commission
9 - -
Ministry & State Departments
1.! State Department of Interior 39 40 1 2.! Kenya Correctional Services
(Prisons) 36 39 3
3.! State Department For Social Protection
32 35 3
4.! Ministry of Lands and Physical Planning
32 35 3
5.! State Department for Infrastructure
- 34 -
6.! State Department for Early Learning and Basic Education
- 33 -
7.! Ministry Of Foreign Affairs 29 32 3 8.! National Youth Service 29 30 1 9.! State Department for
Correctional Services - 30 -
10.! The National Treasury 27 29 2 11.! State Department for
Environment and Forestry 23 29 6
12.! State Department for Crop Development
- 28 -
13.! Ministry of Defence 25 27 2 14.! Office Of The Attorney
General And Department Of 24 27 3
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Justice 15.! State Department for Trade 13 27 14 16.! Ministry for Mining 22 26 4 17.! State House 25 25 0 18.! State Department of Public
Service and Youth Affairs 24 24 0
19.! State Department of Housing and Urban Development
- 24 -
20.! State Department for Development of ASALS
23 23 0
21.! State Department of Broadcasting and Telecommunication
20 23 3
22.! Office of The Deputy President
24 22 -2
23.! State Department for Planning
20 22 2
24.! State Department for Energy
20 21 1
25.! State Department for Industrialization
- 20 -
26.! Ministry of Water and Sanitation
19 20 1
27.! State Department Of Public Works
18 20 2
28.! State Department for Tourism
19 19 0
29.! State Department for Sports 16 18 2 30.! State Department of ICT &
Innovation 15 18 3
31.! State Department for Culture and Heritage
16 17 1
32.! State Department for Devolution
15 17 2
33.! State Department of Fisheries and the Blue Economy
13 17 4
34.! State Department for Gender Affairs
13 17 4
35.! State Department for Cooperatives
12 17 5
36.! State Department for Irrigation
13 16 3
37.! State Department for East - 16 -
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
African Community 38.! State Department of
Petroleum 12 16 4
39.! State Department For Transport
19 15 -4
40.! State Department for Wildlife
- 15 -
41.! Cabinet Office 19 14 -5 42.! State Department of
University Education 14 14 0
43.! State Department for Vocational and Technical Training
- 13 -
44.! State Department of Maritime And Shipping
10 12 2
45.! Directorate of Immigration and Registration of Persons
36 - -
46.! State Department For Labour
18 - -
State Corporations & SAGAs
1.! Kenya Wildlife Service 35 37 2 2.! Kenya Forest Service 32 35 3 3.! Kenya Revenue Authority 31 31 0 4.! Kenya Airports Authority
(KAA) - 29 -
5.! Kenya Medical Training College
- 28 -
6.! National Museums of Kenya - 28 - 7.! Kenya Ports Authority - 28 - 8.! National Hospital Insurance
Fund - 27 -
9.! National Drought Management Authority
- 27 -
10.! National Transport and Safety Authority
- 26 -
11.! Kenya Agricultural and Livestock Research Organization
- 25 -
12.! Agricultural Finance Corporation
- 24 -
13.! The Kenya National Examinations Council
- 24 -
14.! Kenya Electricity Generating Company Plc
- 24 -
15.! Kenya National Bureau of Statistics
- 24 -
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
16.! Kenya Pipeline Company Limited
27 23 -4
17.! Kenya Forestry Research Institute
- 23 -
18.! Kenya Utalii College - 23 - 19.! National Government
Constituencies Development Fund Board
- 23 -
20.! Kenya Water Towers Agency
12 22 10
21.! Kenya Medical Supplies Authority
- 22 -
22.! National Government Affirmative Action Fund
- 22 -
23.! Agriculture and Food Authority
- 22 -
24.! Kenya Broadcasting Corporation
- 22 -
25.! Kenya Civil Aviation Authority (KCAA)
- 22 -
26.! Bomas of Kenya 16 21 5 27.! Coast Water Services Board - 21 - 28.! National Cereals and
Produce Board - 21 -
29.! Kenya School of Government
- 21 -
30.! Water Resources Authority 17 20 3 31.! Geothermal Development
Company - 20 -
32.! Kenya Bureau of Standards - 20 - 33.! Kenya Rural Roads
Authority - 20 -
34.! Moi Teaching and Referral Hospital
- 20 -
35.! Women Enterprise Fund - 20 - 36.! Kenya Marine and Fisheries
Research Institute - 20 -
37.! Kenya Urban Roads Authority
- 20 -
38.! National Industrial Training Authority
- 20 -
39.! The East African Portland Cement Company Limited
- 20 -
40.! Kenya Ferry Services Limited
18 19 1
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
41.! NACADA 17 19 2 42.! Kenya Electricity
Transmission Company Limited
- 19 -
43.! Kenya Medical Research Institute
- 19 -
44.! Tourism Fund - 19 - 45.! Kenya Post Office Savings
Bank - 19 -
46.! National Irrigation Board 18 18 0 47.! Kenya Literature Bureau 17 18 1 48.! Consolidated Bank of Kenya
Limited 17 18 1
49.! Kenya National Highways Authority
16 18 2
50.! Ewaso Ng'iro North River Basin Development Authority
- 18 -
51.! Agricultural Development Corporation
- 18 -
52.! National Environment Management Authority
- 18 -
53.! National Construction Authority
16 17 1
54.! Kenyatta International Convention Centre
16 17 1
55.! Rural Electrification Authority
15 17 2
56.! Kerio Valley Development Authority
14 17 3
57.! Kenya Dairy Board - 17 - 58.! Kenya Industrial Estates
Limited - 17 -
59.! Kenya Meat Commission - 17 - 60.! Kenya National Library
Service 18 16 -2
61.! National Council For Population and Development
15 16 1
62.! Kenya Veterinary Vaccines Production Institute
15 16 1
63.! Kenya Maritime Authority 15 16 1 64.! Kenya Plant Health
Inspectorate Service 15 16 1
65.! Kenya Film Classification 14 16 2
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Board 66.! Kenya Institute of Special
Education (KISE) 10 16 6
67.! Chemelil Sugar Company - 16 - 68.! Export Processing Zones
Authority - 16 -
69.! National Housing Corporation
- 16 -
70.! The Kenya Deposit Insurance Corporation
- 16 -
71.! Youth Enterprise Development Fund
- 16 -
72.! National Council for Persons With Disabilities(NCPWD)
- 16 -
73.! Capital Markets Authority 14 15 1 74.! Kenya Industrial Property
Institute 13 15 2
75.! Nyayo Tea Zones Development Corporation
11 15 4
76.! Local Authorities Provident Fund
10 15 5
77.! Kenya Safari Lodges & Hotels Ltd
- 15 -
78.! LAPSSET Corridor Development Authority
- 15 -
79.! Witness Protection Agency - 15 - 80.! National Aids Control
Council 15 14 -1
81.! Kenya Seed Company 15 14 -1 82.! National Water Harvesting
and Storage Authority 14 14 0
83.! Kenya Industrial Research and Development Institute
13 14 1
84.! Anti-Counterfeit Agency 12 14 2 85.! Kenya Ordnance Factories
Corporation 11 14 3
86.! Agro-Chemical and Food Company Ltd
11 14 3
87.! South Nyanza Sugar Company Limited
10 14 4
88.! Kenya Accountants and Secretaries National Examination Board
- 14 -
89.! Kenya Petroleum Refineries - 14 -
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Ltd 90.! Kenya Trade Network
Agency - 14 -
91.! National Quality Control Laboratory
- 14 -
92.! National Sports Fund - 14 - 93.! Non-Governmental
Organizations Coordination Board
- 14 -
94.! Tourism Finance Corporation
- 14 -
95.! Kenya Roads Board 13 13 0 96.! Competition Authority of
Kenya 13 13 0
97.! Kenya Institute of Curriculum Development
12 13 1
98.! Lake Basin Development Authority
11 13 2
99.! Kenya Institute for Public Policy Research And Analysis
11 13 2
100.! Kenya School of Law 11 13 2 101.! Center for Mathematics,
Science and Technology Education in Africa
- 13 -
102.! Council of Legal Education - 13 - 103.! Kenya Railways
Corporation - 13 -
104.! Kenya Tourism Board - 13 - 105.! NEPAD/APRM Kenya
Secretariat - 13 -
106.! Sacco Societies Regulatory Authority
- 13 -
107.! Sports Kenya - 13 - 108.! University of Nairobi
Enterprise and Services Ltd - 13 -
109.! Uwezo Fund Oversight Board
- 13 -
110.! Commodities Fund 12 12 0 111.! Kenya Institute of Mass
Communication 12 12 0
112.! Pest Control Products Board 11 12 1 113.! The Jomo Kenyatta
Foundation 11 12 1
114.! Export Promotion Council 11 12 1
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
115.! Kenya National Commission For UNESCO
11 12 1
116.! Northern Water Services Board
11 12 1
117.! Insurance Regulatory Authority
10 12 2
118.! Ewaso Ng'iro South Development Authority
10 12 2
119.! Unclaimed Financial Assets Authority
10 12 2
120.! Water Sector Trust Fund 10 12 2 121.! Kenya Tsetse and
Trypanosomiasis Eradication Council
9 12 3
122.! Technical and Vocational Education and Training Authority (TVETA)
9 12 3
123.! The Vision 2030 Delivery Secretariat
9 12 3
124.! Tana Water Services Board 7 12 4 125.! Kenya Universities and
Colleges Central Placement Service
- 12 -
126.! Nairobi Centre for International Arbitration
- 12 -
127.! National Environment Trust Fund (NETFUND)
- 12 -
128.! School Equipment Production Unit
- 12 -
129.! Numerical Machining Complex
11 11 0
130.! Industrial and Commercial Development Corporation
11 11 0
131.! Anti-Female Genital Mutilation Board
11 11 0
132.! Micro and Small Enterprises Authority
10 11 1
133.! Kenya Education Management Institute
10 11 1
134.! Kenya Veterinary Board 9 11 2 135.! Athi Water Services Board 9 11 2 136.! Rift Valley Water Services
Board 7 11 4
137.! Lake Victoria North Water Services Board
7 11 4
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
138.! Lake Victoria South Water Services Board
7 11 4
139.! Kenya Animal Genetic Resources Center
- 11 -
140.! Kenya Copyright Board - 11 - 141.! Kenya Investment Authority - 11 - 142.! Kenya Leather Development
Council - 11 -
143.! Kenya Water Institute - 11 - 144.! The Kisumu National
Polytechnic - 11 -
145.! Water Services Regulatory Board (WASREB)
- 11 -
146.! Bukura Agricultural College 13 10 -3 147.! National Biosafety
Authority 11 10 -1
148.! Kenya National Trading Corporation
9 10 1
149.! Konza Technopolis Development Authority
9 10 1
150.! Nursing Council Of Kenya 9 10 1 151.! National Commission For
Science, Technology and Innovation
7 10 3
152.! IDB Capital Limited - 10 - 153.! Kenya Yearbook Editorial
Board - 10 -
154.! Privatization Commission - 10 - 155.! Engineers Board Of Kenya 6 9 3 156.! Kenya National Assurance
Company (2001)Limited 4 9 5
157.! National Communications Secretariat
4 9 5
158.! Kenya Accreditation Service - 9 - 159.! Kenya Film Commission - 9 - 160.! Kenya Institute of Supplies
Management - 9 -
161.! Kenya National Shipping Line Ltd
- 9 -
162.! Policyholders Compensation Fund
- 9 -
163.! Tana and Athi Rivers Development Authority
18 - -
164.! New Kenya Cooperative Creameries Limited
16 - -
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
165.! Public Procurement Regulatory Authority
15 - -
166.! Higher Education Loans Board
14 - -
167.! Kenya Reinsurance Corporation Limited
13 - -
168.! Kenya Nuclear Electricity Board
10 - -
169.! Muhoroni Sugar Company Limited (In Receivership)
10 - -
170.! Agriculture Information Resource Center
9 - -
171.! Retirement Benefits Authority
9 - -
172.! National Crime Research Centre
9 - -
173.! National Council for Law Reporting
8 - -
174.! Kenya Cultural Centre/National Theatre
7 - -
175.! Media Council of Kenya 7 - - 176.! National Youth Council 6 - - 177.! Anti-Doping Agency Of
Kenya 6 - -
Statutory Commissions and Authorities
1.! Office of the Director of Public Prosecutions
- 23 -
2.! Independent Policing Oversight Authority
- 20 -
3.! Energy Regulatory Commission
18 19 1
4.! National Cohesion And Integration Commission
19 19 0
5.! Inter-Governmental Relations Technical Committee
- 15 -
6.! Kenya Law Reform Commission
9 11 2
7.! Office of the Registrar of Political Parties
- 10 -
8.! Council of Governors 12 - - Public Universities
1.! The University of Nairobi - 30 - 2.! Kenyatta University - 23 - 3.! Moi University - 23 - 4.! The Technical University of
Kenya - 22 -
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Service Sector
S/No
Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
5.! University of Eldoret - 21 - 6.! Egerton University - 21 - 7.! Jomo Kenyatta University of
Agriculture and Technology - 21 -
8.! Maasai Mara University 18 20 2 9.! Pwani University - 20 - 10.! Masinde Muliro University
of Science and Technology - 18 -
11.! Karatina University - 18 - 12.! University of Kabianga - 17 - 13.! Jaramogi OgingaOdinga
University of Science and Technology
- 17 -
14.! Laikipia University - 17 - 15.! Kisii University - 17 - 16.! Dedan Kimathi University
of Technology - 17 -
17.! Meru University of Science and Technology
- 16 -
18.! Chuka University - 15 - 19.! TaitaTaveta University - 15 - 20.! Multimedia University of
Kenya - 14 -
21.! Murang'a University of Technology
- 14 -
22.! South Eastern Kenya University
- 14 -
23.! University of Embu - 13 - 24.! Rongo University - 13 - 25.! The Co-Operative
University of Kenya - 13 -
26.! Kibabii University - 12 - 27.! Kirinyaga University - 12 - 28.! Machakos University - 12 - 29.! Tom Mboya University
College - 12 -
30.! Alupe University College - 11 - 31.! Kaimosi Friends University
College - 11 -
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Appendix X: Institutions Registered an Increase in Representations Service Sector S/No Institution No. of
Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Constitutional Commissions & Independent Offices
1.! Ethics and Anti-Corruption Commission
29 30 1
2.! Public Service Commission
21 23 2
3.! Kenya National Commission On Human Rights
19 21 2
4.! Office Of The Controller Of Budget
18 21 3
5.! Commission On Administrative Justice
19 20 1
6.! Commission On Revenue Allocation
12 13 1
Ministry & State Departments
1.! State Department of Interior
39 40 1
2.! Kenya Correctional Services (Prisons)
36 39 3
3.! State Department For Social Protection
32 35 3
4.! Ministry of Lands and Physical Planning
32 35 3
5.! Ministry Of Foreign Affairs
29 32 3
6.! National Youth Service 29 30 1 7.! The National Treasury 27 29 2 8.! State Department for
Environment and Forestry 23 29 6
9.! Ministry of Defence 25 27 2 10.! Office Of The Attorney
General And Department Of Justice
24 27 3
11.! State Department for Trade 13 27 14 12.! Ministry for Mining 22 26 4 13.! State Department of
Broadcasting and Telecommunication
20 23 3
14.! State Department for Planning
20 22 2
15.! State Department for Energy
20 21 1
16.! Ministry of Water and Sanitation
19 20 1
17.! State Department Of Public Works
18 20 2
18.! State Department for 16 18 2
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Service Sector S/No Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Sports 19.! State Department of ICT &
Innovation 15 18 3
20.! State Department for Culture and Heritage
16 17 1
21.! State Department for Devolution
15 17 2
22.! State Department of Fisheries and the Blue Economy
13 17 4
23.! State Department for Gender Affairs
13 17 4
24.! State Department for Cooperatives
12 17 5
25.! State Department for Irrigation
13 16 3
26.! State Department of Petroleum
12 16 4
27.! State Department of Maritime And Shipping
10 12 2
State Corporations & SAGAs
1.! Kenya Wildlife Service 35 37 2 2.! Kenya Forest Service 32 35 3 3.! Kenya Water Towers
Agency 12 22 10
4.! Bomas of Kenya 16 21 5 5.! Water Resources Authority 17 20 3 6.! Kenya Ferry Services
Limited 18 19 1
7.! NACADA 17 19 2 8.! Kenya Literature Bureau 17 18 1 9.! Consolidated Bank of
Kenya Limited 17 18 1
10.! Kenya National Highways Authority
16 18 2
11.! National Construction Authority
16 17 1
12.! Kenyatta International Convention Centre
16 17 1
13.! Rural Electrification Authority
15 17 2
14.! Kerio Valley Development Authority
14 17 3
15.! National Council For Population and Development
15 16 1
16.! Kenya Veterinary Vaccines Production
15 16 1
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Service Sector S/No Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Institute 17.! Kenya Maritime Authority 15 16 1 18.! Kenya Plant Health
Inspectorate Service 15 16 1
19.! Kenya Film Classification Board
14 16 2
20.! Kenya Institute of Special Education (KISE)
10 16 6
21.! Capital Markets Authority 14 15 1 22.! Kenya Industrial Property
Institute 13 15 2
23.! Nyayo Tea Zones Development Corporation
11 15 4
24.! Local Authorities Provident Fund
10 15 5
25.! Kenya Industrial Research and Development Institute
13 14 1
26.! Anti-Counterfeit Agency 12 14 2 27.! Kenya Ordnance Factories
Corporation 11 14 3
28.! Agro-Chemical and Food Company Ltd
11 14 3
29.! South Nyanza Sugar Company Limited
10 14 4
30.! Kenya Institute Of Curriculum Development
12 13 1
31.! Lake Basin Development Authority
11 13 2
32.! Kenya Institute For Public Policy Research And Analysis
11 13 2
33.! Kenya School of Law 11 13 2 34.! Pest Control Products
Board 11 12 1
35.! The Jomo Kenyatta Foundation
11 12 1
36.! Export Promotion Council 11 12 1 37.! Kenya National
Commission For UNESCO 11 12 1
38.! Northern Water Services Board
11 12 1
39.! Insurance Regulatory Authority
10 12 2
40.! Ewaso Ng'iro South Development Authority
10 12 2
41.! Unclaimed Financial Assets Authority
10 12 2
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Service Sector S/No Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
42.! Water Sector Trust Fund 10 12 2 43.! Kenya Tsetse and
Trypanosomiasis Eradication Council
9 12 3
44.! Technical and Vocational Education and Training Authority (TVETA)
9 12 3
45.! The Vision 2030 Delivery Secretariat
9 12 3
46.! Tana Water Services Board
7 12 4
47.! Micro and Small Enterprises Authority
10 11 1
48.! Kenya Education Management Institute
10 11 1
49.! Kenya Veterinary Board 9 11 2 50.! Athi Water Services Board 9 11 2 51.! Rift Valley Water Services
Board 7 11 4
52.! Lake Victoria North Water Services Board
7 11 4
53.! Lake Victoria South Water Services Board
7 11 4
54.! Kenya National Trading Corporation
9 10 1
55.! Konza Technopolis Development Authority
9 10 1
56.! Nursing Council of Kenya 9 10 1 57.! National Commission for
Science, Technology and Innovation
7 10 3
58.! Engineers Board of Kenya 6 9 3 59.! Kenya National Assurance
Company (2001)Limited 4 9 5
60.! National Communications Secretariat
4 9 5
Statutory Commissions and Authorities
1.! Kenya Law Reform Commission
9 11 2
2.! Energy Regulatory Commission
18 19 1
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Appendix XI: Most Representative Public Institutions S/No Service Sector Name of Institution No. of
Communities represented
Variance Over Total Communities
1
Ministries and State Corporations
State Department for Interior 40 6 Kenya Prisons Service 39 7
3 State Corporations & SAGAs
Kenya Wildlife Service 37 9
4
Ministries and State Departments
Ministry of Lands and Physical Planning
35 11
State Department for Social Protection
35 11
State Corporations & SAGAs
Kenya forest Service 35 11
5 Ministries and State Departments
State Department for Infrastructure
34 12
6 State Department for Early Learning &Basic Education
33 13
7 Ministry of Foreign Affairs 32 14 8 State Corporations &
SAGAs Kenya Revenue Authority 31 15
9 Constitutional Commissions & Independent Authorities
Ethics and Anti-Corruption Commission
30 16
Ministries and State Corporations
National Youth Service 30 16 State Department for Correctional Services
30 16
Public Universities The University of Nairobi 30 16 10 Ministries and State
Departments
The National Treasury 29 17 Ministry of Environment and Forestry
29 17
State Corporations & SAGAs
Kenya Airports Authority (KAA)
29 17
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Appendix XII: Under-Represented Institutions in the Public Service Service Sector S/No Name of Institution No. of
Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
Constitutional Commissions & Independent Offices
1.! Commission on Revenue Allocation
12 13 1
2.! National Gender and Equality Commission
- 17 -
Ministry & State Departments
1.! Cabinet Office 19 14 -5
2.! State Department for Transport 19 15 -4
3.! State Department for Sports 16 18 2
4.! State Department for Culture and Heritage
16 17 1
5.! State Department for Devolution 15 17 2
6.! State Department of ICT & Innovation
15 18 3
7.! State Department of University Education
14 14 0
8.! State Department for Irrigation 13 16 3
9.! State Department of Fisheries and the Blue Economy
13 17 4
10.! State Department for Gender Affairs
13 17 4
11.! State Department for East African Community
- 16 -
12.! State Department for Cooperatives
12 17 5
13.! State Department of Petroleum 12 16 4
14.! State Department of Maritime And Shipping
10 12 2
15.! State Department for Wildlife - 15 -
16.! State Department for Vocational and Technical Training
- 13 -
State Corporations &SAGAs
1.! Kenya National Library Service 18 16 -2
2.! National Irrigation Board 18 18 0
3.! Kenya Literature Bureau 17 18 1
4.! Consolidated Bank of Kenya Limited
17 18 1
5.! Kenya National Highways Authority
16 18 2
6.! National Construction Authority 16 17 1
7.! Kenyatta International Convention Centre
16 17 1
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Service Sector S/No Name of Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
8.! Rural Electrification Authority 15 17 2
9.! National Council for Population and Development
15 16 1
10.! National Aids Control Council 15 14 -1
11.! Kenya Seed Company 15 14 -1
12.! Kenya Veterinary Vaccines Production Institute
15 16 1
13.! Kenya Maritime Authority 15 16 1
14.! Kenya Plant Health Inspectorate Service
15 16 1
15.! Kenya Film Classification Board 14 16 2
16.! National Water Harvesting and Storage Authority
14 14 0
17.! Kerio Valley Development Authority
14 17 3
18.! Capital Markets Authority 14 15 1
19.! Bukura Agricultural College 13 10 -3
20.! Kenya Industrial Property Institute
13 15 2
21.! Kenya Roads Board 13 13 0
22.! Competition Authority Of Kenya
13 13 0
23.! Kenya Industrial Research and Development Institute
13 14 1
24.! Anti-Counterfeit Agency 12 14 2
25.! Commodities Fund 12 12 0
26.! Kenya Institute of Mass Communication
12 12 0
27.! Kenya Institute Of Curriculum Development
12 13 1
28.! Numerical Machining Complex 11 11 0
29.! Kenya Ordnance Factories Corporation
11 14 3
30.! Pest Control Products Board 11 12 1
31.! Lake Basin Development Authority
11 13 2
32.! The Jomo Kenyatta Foundation 11 12 1
33.! Kenya Institute For Public Policy Research And Analysis
11 13 2
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Service Sector S/No Name of Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
34.! Nyayo Tea Zones Development Corporation
11 15 4
35.! Industrial and Commercial Development Corporation
11 11 0
36.! Anti-Female Genital Mutilation Board
11 11 0
37.! National Biosafety Authority 11 10 -1
38.! Export Promotion Council 11 12 1
39.! Kenya National Commission For UNESCO
11 12 1
40.! Northern Water Services Board 11 12 1
41.! Agro-Chemical and Food Company Ltd
11 14 3
42.! Kenya School of Law 11 13 2
43.! Micro and Small Enterprises Authority
10 11 1
44.! South Nyanza Sugar Company Limited
10 14 4
45.! Kenya Institute of Special Education (KISE)
10 16 6
46.! Kenya Education Management Institute
10 11 1
47.! Insurance Regulatory Authority 10 12 2
48.! Ewaso Ng'iro South Development Authority
10 12 2
49.! Unclaimed Financial Assets Authority
10 12 2
50.! Local Authorities Provident Fund
10 15 5
51.! Water Sector Trust Fund 10 12 2
52.! Kenya National Trading Corporation
9 10 1
53.! Kenya Veterinary Board 9 11 2
54.! Kenya Tsetse and Trypanosomiasis Eradication Council
9 12 3
55.! Technical and Vocational Education and Training Authority (TVETA)
9 12 3
56.! The Vision 2030 Delivery Secretariat
9 12 3
57.! Konza Technopolis Development Authority
9 10 1
58.! Athi Water Services Board 9 11 2
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Service Sector S/No Name of Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
59.! Nursing Council Of Kenya 9 10 1
60.! Rift Valley Water Services Board
7 11 4
61.! Lake Victoria North Water Services Board
7 11 4
62.! National Commission For Science, Technology and Innovation
7 10 3
63.! Tana Water Services Board 7 12 4
64.! Lake Victoria South Water Services Board
7 11 4
65.! Engineers Board Of Kenya 6 9 3
66.! Kenya National Assurance Company (2001)Limited
4 9 5
67.! National Communications Secretariat
4 9 5
68.! Ewaso Ng'iro North River Basin Development Authority
- 18 -
69.! Kenya Dairy Board - 17 -
70.! Kenya Industrial Estates Limited - 17 -
71.! Kenya Meat Commission - 17 -
72.! Chemelil Sugar Company - 16 -
73.! Export Processing Zones Authority
- 16 -
74.! National Housing Corporation - 16 -
75.! The Kenya Deposit Insurance Corporation
- 16 -
76.! Youth Enterprise Development Fund
- 16 -
77.! Kenya Safari Lodges & Hotels Ltd
- 15 -
78.! LAPSSET Corridor Development Authority
- 15 -
79.! Witness Protection Agency - 15 -
80.! Kenya Accountants and Secretaries National Examination Board
- 14 -
81.! Kenya Petroleum Refineries Ltd - 14 -
82.! Kenya Trade Network Agency - 14 -
83.! National Quality Control Laboratory
- 14 -
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Service Sector S/No Name of Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
84.! National Sports Fund - 14 -
85.! Non-Governmental Organizations Coordination Board
- 14 -
86.! Tourism Finance Corporation - 14 -
87.! Center for Mathematics, Science and Technology Education in Africa
- 13 -
88.! Council of Legal Education - 13 -
89.! Kenya Railways Corporation - 13 -
90.! Kenya Tourism Board - 13 -
91.! NEPAD/APRM Kenya Secretariat
- 13 -
92.! Sacco Societies Regulatory Authority
- 13 -
93.! Sports Kenya - 13 -
94.! University of Nairobi Enterprise and Services Ltd
- 13 -
95.! Uwezo Fund Oversight Board - 13 -
96.! Kenya Universities and Colleges Central Placement Service
- 12 -
97.! Nairobi Centre for International Arbitration
- 12 -
98.! National Environment Trust Fund (NETFUND)
- 12 -
99.! School Equipment Production Unit
- 12 -
100.! Kenya Animal Genetic Resources Center
- 11 -
101.! Kenya Copyright Board - 11 -
102.! Kenya Investment Authority - 11 -
103.! Kenya Leather Development Council
- 11 -
104.! Kenya Water Institute - 11 -
105.! The Kisumu National Polytechnic
- 11 -
106.! Water Services Regulatory Board (WASREB)
- 11 -
107.! IDB Capital Limited - 10 -
108.! Kenya Yearbook Editorial Board - 10 -
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Service Sector S/No Name of Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
109.! Privatization Commission - 10 -
110.! Kenya Accreditation Service - 9 -
111.! Kenya Film Commission - 9 -
112.! Kenya Institute of Supplies Management
- 9 -
113.! Kenya National Shipping Line Ltd
- 9 -
114.! Policyholders Compensation Fund
- 9 -
115.! Agricultural Development Corporation
- 18 -
116.! National Council for Persons With Disabilities(NCPWD)
- 16 -
117.! National Environment Management Authority
- 18 -
Statutory Commissions and Authorities
1.! Kenya Law Reform Commission 9 11 2
2.! Inter-Governmental Relations Technical Committee
- 15 -
3.! Office of the Registrar of Political Parties
- 10 -
Public Universities 1.! Masinde Muliro University of Science and Technology
- 18 -
2.! Karatina University - 18 -
3.! University of Kabianga - 17 -
4.! Jaramogi OgingaOdinga University of Science and Technology
- 17 -
5.! Laikipia University - 17 -
6.! Kisii University - 17 -
7.! Dedan Kimathi University of Technology
- 17 -
8.! Meru University of Science and Technology
- 16 -
9.! Chuka University - 15 -
10.! TaitaTaveta University - 15 -
11.! Multimedia University of Kenya - 14 -
12.! Murang'a University of Technology
- 14 -
13.! South Eastern Kenya University - 14 -
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Service Sector S/No Name of Institution No. of Communities Represented 2016/2017 (A)
No. of Communities Represented 2017/2018 (B)
Variance (B-A)
14.! University of Embu - 13 -
15.! Rongo University - 13 -
16.! The Co-Operative University of Kenya
- 13 -
17.! Kibabii University - 12 -
18.! Kirinyaga University - 12 -
19.! Machakos University - 12 -
20.! Tom Mboya University College - 12 -
21.! Alupe University College - 11 -
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Appendix XIII: Representation of Ethnic Communities in the Public Service Rating NO. Ethnic Group Total
Population (2009 census)
Percentage contribution
Total No. of officers in the service
Percentage Contribution (%)
Deviations
Under-representation
1 Basuba 139,271 0.36 323 0.17 -0.19 2 Dasnach-Shangil 12,530 0.03 12 0.01 -0.02 3 Dorobo 35,015 0.09 77 0.04 -0.05 4 Elmolo 2,844 0.01 9 0 -0.01 5 Gabra 89,515 0.23 321 0.17 -0.06 6 Galjeel 7,553 0.02 2 0 -0.02 7 Gosha 21,864 0.06 8 0 -0.06 8 Kamba 3,893,157 10.19 18,316 9.43 -0.76 9 Kenya Arabs 40,760 0.11 195 0.1 -0.01 10 Kenyan Americans 2,422 0.01 1 0 -0.01 11 Kenyan Asians 46,782 0.12 64 0.03 -0.09 12 Kenyan Somali
(Ogaden, Ajuran, Degodia, Hawiyah, Somoli-so-State)
2,388,732 6.25 4,186 2.16 -4.09
13 Kuria 260,401 0.68 731 0.38 -0.3 14 Leysan 5,941 0.02 0 0 -0.02 15 Luhya 5,338,666 13.97 22,963 11.83 -2.14 16 Maasai 841,622 2.2 3,511 1.81 -0.39 17 Mbere 168,155 0.44 705 0.36 -0.08 18 MijiKenda 1,967,474 5.15 6,736 3.47 -1.68 19 Njemps 32,516 0.09 89 0.05 -0.04 20 Orma 66,275 0.17 285 0.15 -0.02 21 Other Kenyans 446,047 1.17 859 0.44 -0.73 22 Rendille 60,437 0.16 274 0.14 -0.02 23 Sakuye 26,784 0.07 37 0.02 -0.05 24 Samburu 237,179 0.62 967 0.5 -0.12 25 Swahili-Shirazi 110,614 0.29 347 0.18 -0.11 26 Tharaka 175,905 0.46 292 0.15 -0.31 27 Teso 338,833 0.89 1,274 0.66 -0.23 28 Turkana 988,592 2.59 1,557 0.8 -1.79 29 Walwana 16,803 0.04 2 0 -0.04
Over-representation
1 Bajun 69,110 0.18 484 0.25 0.07
2 Boran 161,399 0.42 1,762 0.91 0.49
3 Burji 23,735 0.06 139 0.07 0.01
4 Embu 324,092 0.85 2,855 1.47 0.62
5 Gureeh/Galla 8,146 0.02 214 0.11 0.09
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Rating NO. Ethnic Group Total Population (2009 census)
Percentage contribution
Total No. of officers in the service
Percentage Contribution (%)
Deviations
6 Kalenjin 4,929,469 12.9 32,010 16.49 3.59
7 Kikuyu 6,622,576 17.33 41,341 21.29 3.96
8 Kisii 2,205,669 5.77 14,527 7.48 1.71
9 Luo 4,044,440 10.58 22,823 11.75 1.17
10 Meru 1,658,108 4.34 9,345 4.81 0.47
11 Other Nationalities 142 0.07 0.07
12 Pokomo 94,965 0.25 888 0.46 0.21
13 Taita 273,519 0.72 3,213 1.65 0.93
14 Taveta 20,828 0.05 184 0.09 0.04
Normal representation
1 Boni-Sanye 22 0.01 0.01
2 Kenyan Europeans 5,166 0.01 10 0.01 0
3 Konso 1,758 0 0 0 0
4 Nubi 15,463 0.04 70 0.04 0
Non - represented
1 Makonde 0 0 0
Total 194,172
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Appendix XIV (a): Representations of Ethnicities in New Appointments for the 2017/18 FY Ethnic Group
Total No. of Officers Appointed
Gender & Disability Status
No. of Male No. of Female
No. of PWDs
Kikuyu 5,632 3,308 2,324 47 Kalenjin 4,879 3,637 1,242 40 luo 2,983 2,107 876 33 Kamba 2,961 1,907 1,054 19 Luhya 2,872 1,908 964 17 Kisii 1,796 1,264 532 17 Meru 1,584 1,004 580 4 Kenyan Somali 1,265 1,127 138 41 Mijikenda 991 741 250 2 Maasai 848 708 140 3 Embu 422 223 199 3 Borana 411 327 84 6 Taita 406 244 162 1 Turkana 331 277 54 1 Samburu 270 220 50 - Teso 242 183 59 1 Kuria 181 142 39 1 Pokomo 174 132 42 - Mbeere 143 98 45 - Bajuni 108 82 26 - Tharaka 73 59 14 - Orma 70 65 5 - Basuba 69 59 10 - Gabra 59 49 10 1 Rendille 47 38 9 - Kenyan Arabs 41 26 15 - Taveta 31 20 11 - Other Kenyans 30 22 8 1 Swahili-Shirazi 28 16 12 - Njemps 19 17 2 - Burji 15 9 6 - Dorobo 12 12 - - Kenyan Asians 11 8 3 - Other Nationalities 7 4 3 -
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Ethnic Group
Total No. of Officers Appointed
Gender & Disability Status
No. of Male No. of Female
No. of PWDs
Sakuye 2 1 1 1 Elmolo 1 1 - - Galla 1 1 - - Konso 1 1 - - Nubi - - - - Grand Total 29,016 20,047 8,969 239
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Appendix XIV (b): Representations of the Marginalized and Minorities in New Appointments S/No Ethnic Groups Totals No. of
Male No. of Female
No. of PWDs
1 Bajuni 108 82 26 0 2 Basuba 69 59 10 0 3 Borana 411 327 84 6 4 Burji 15 9 6 0 5 Dorobo 12 12 0 0 6 Elmolo 1 1 0 0 7 Gabra 59 49 10 1 8 Galla 1 1 0 0 9 Kenyan Arabs 41 26 15 0 10 Kenyan Asians 11 8 3 0 11 Kenyan Somali 1,265 1,127 138 41 12 Konso 1 1 0 0 13 Kuria 181 142 39 1 14 Maasai 848 708 140 3 15 Mbeere 143 98 45 0 16 Mijikenda 991 741 250 2 17 Njemps 19 17 2 0 18 Orma 70 65 5 0 19 Pokomo 174 132 42 0 20 Rendille 47 38 9 0 21 Sakuye 2 1 1 1 22 Samburu 270 220 50 0 23 Swahili-Shirazi 28 16 12 0 24 Taita 406 244 162 1 25 Taveta 31 20 11 0 26 Teso 242 183 59 1 27 Tharaka 73 59 14 0 28 Turkana 331 277 54 1 Total 5,850 4,663 1,187 58
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Appendix XV (a): Distribution of Training Opportunities by Ethnicities in 2017/18 FY S/No
Ethnic Group Total In-Post
Total Trained
Disability Status No. of Male
No. of Female
No. of PWDs
1.! Kikuyu 41,341 7505 4,110 3,318 77
2.! Kalenjin 32,010 4797 2,898 1,859 40
3.! Luhya 22,963 4775 2,786 1,929 60
4.! Luo 22,823 4651 2,975 1,620 56
5.! Kamba 18,316 3838 2,297 1,505 36
6.! Kisii 14,527 2979 1,858 1,098 23
7.! Meru 9,345 1706 922 775 9
8.! Mijikenda 6,736 759 545 210 4
9.! Maasai 3,511 698 470 218 10
10.! Kenyan Somali 4,186 620 478 137 5
11.! Embu 2,855 567 355 209 3
12.! Taita 3,213 519 310 204 5
13.! Teso 1,274 171 125 43 3
14.! Turkana 1,557 163 130 33 0
15.! Borana 1,762 158 117 39 2
16.! Samburu 967 89 66 23 0
17.! Kuria 731 74 43 31 0
18.! Mbeere 705 69 34 35 0
19.! Basuba 323 62 44 18 0
20.! Pokomo 888 56 41 15 0
21.! Bajuni 484 50 32 18 0
22.! Swahili-Shirazi 347 46 31 15 0
23.! Orma 285 40 30 10 0
24.! Taveta 184 40 20 20 0
25.! Gabra 321 36 30 5 1
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S/No
Ethnic Group Total In-Post
Total Trained
Disability Status No. of Male
No. of Female
No. of PWDs
26.! Rendile 274 33 23 9 1
27.! Kenyan Arabs 195 21 11 10 0
28.! Nubi 70 20 7 13 0
29.! Other Nationalities
142 20 12 8 0
30.! Tharaka 292 17 10 7 0
31.! Other Kenyans 859 14 12 2 0
32.! Njemps 89 12 9 3 0
33.! Burji 139 11 8 3 0
34.! Kenyan Asians 64 9 4 5 0
35.! Dorobo 77 8 7 1 0
36.! Sakuye 37 7 5 2 0
37.! El Molo 9 1 0 1 0
38.! Galla 214 1 1 0 0
39.! Dasenach 12 0 0 0 0
40.! Kenyan Americans
1 0 0 0 0
Total 194,128 34307 20,856 13,451 335
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Appendix XV (b): Distribution of Training Opportunities for the Minorities and Marginalized in 2017/18 FY S/No Ethnic Group Total Trained Disability Status
No. of Male
No. of Female
No. of PWDs
1.! Mijikenda 755 545 210 4 2.! Maasai 688 470 218 10 3.! Kenyan Somali 615 478 137 5 4.! Taita 514 310 204 5 5.! Teso 168 125 43 3 6.! Turkana 163 130 33 0 7.! Borana 156 117 39 2 8.! Samburu 89 66 23 0 9.! Kuria 74 43 31 0 10.! Mbeere 69 34 35 0 11.! Basuba 62 44 18 0 12.! Pokomo 56 41 15 0 13.! Bajuni 50 32 18 0 14.! Swahili-Shirazi 46 31 15 0 15.! Orma 40 30 10 0 16.! Taveta 40 20 20 0 17.! Gabra 35 30 5 1 18.! Rendile 32 23 9 1 19.! Kenyan Arabs 21 11 10 0 20.! Tharaka 17 10 7 0 21.! Njemps 12 9 3 0 22.! Burji 11 8 3 0 23.! Kenyan Asians 9 4 5 0 24.! Dorobo 8 7 1 0 25.! Sakuye 7 5 2 0 26.! El Molo 1 0 1 0 27.! Galla 1 1 0 0
Total 3739 2,624 1,115 31
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Appendix XVI (a): Distribution of Promotions by Ethnicities in 2017/18 FY Ethnic Group
Total Population (2009 census)
Percentage contribution
Total In-Post
Total promoted
Percentage contribution
Deviation Ranking
Kikuyu 6,622,576 17.33 41,341 2,866 23.27 5.94 Gross Over-Representation
Luhya 5,338,666 13.97 22,963 1,694 13.76 -0.21 Normal Representation Luo 4,044,440 10.58 22,823 1,642 13.33 2.75 Over-Representation Kalenjin 4,929,469 12.9 32,010 1,520 12.34 -0.56 Normal Representation Kamba 3,893,157 10.19 18,316 1,209 9.82 -0.37 Normal Representation Kisii 2,205,669 5.77 14,527 1,100 8.93 3.16 Gross Over-
Representation Meru 1,658,108 4.34 9,345 546 4.43 0.09 Normal Representation Miji Kenda 1,967,474 5.15 6,736 365 2.96 -2.19 Under-Representation Kenyan Somali
2,388,732 6.25 4,186 237 1.92 -4.33 Gross Under-Representation
Taita 273,519 0.72 3,213 217 1.76 1.04 Over-Representation Maasai 841,622 2.2 3,511 183 1.49 -0.71 Normal Representation Embu 324,092 0.85 2,855 169 1.37 0.52 Normal Representation Boran 161,399 0.42 1,762 122 0.99 0.57 Normal Representation Teso 338,833 0.89 1,274 68 0.55 -0.34 Normal Representation Turkana 988,592 2.59 1,557 60 0.49 -2.10 Under-Representation Kuria 260,401 0.68 731 40 0.32 -0.36 Normal Representation Pokomo 94,965 0.25 888 38 0.31 0.06 Normal Representation Swahili-Shirazi
110,614 0.29 347 38 0.31 0.02 Normal Representation
Samburu 237,179 0.62 967 37 0.30 -0.32 Normal Representation Mbere 168,155 0.44 705 20 0.16 -0.28 Normal Representation Other Kenyans
446,047 1.17 859 18 0.15 -1.02 Normal Representation
Basuba 139,271 0.36 323 16 0.13 -0.23 Normal Representation Bajun 69,110 0.18 484 15 0.12 -0.06 Normal Representation Gabra 89,515 0.23 321 13 0.11 -0.12 Normal Representation Nubi 15,463 0.04 70 13 0.11 0.07 Normal Representation Rendille 60,437 0.16 274 11 0.09 -0.07 Normal Representation Taveta 20,828 0.05 184 9 0.07 0.02 Normal Representation Dorobo 35,015 0.09 77 7 0.06 -0.03 Normal Representation Orma 66,275 0.17 285 7 0.06 -0.11 Normal Representation Kenya Arabs 40,760 0.11 195 6 0.05 -0.06 Normal Representation Other Nationalities
0 0 142 6 0.05 0.05 Normal Representation
Burji 23,735 0.06 139 5 0.04 -0.02 Normal Representation Njemps 32,516 0.09 89 5 0.04 -0.05 Normal Representation Tharaka 175,905 0.46 292 5 0.04 -0.42 Normal Representation Kenyan Asians
46,782 0.12 64 3 0.02 -0.10 Normal Representation
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Ethnic Group
Total Population (2009 census)
Percentage contribution
Total In-Post
Total promoted
Percentage contribution
Deviation Ranking
Sakuye 26,784 0.07 37 2 0.02 -0.05 Normal Representation Elmolo 2,844 0.01 9 1 0.01 0.00 Normal Representation Gosha 21,864 0.06 8 1 0.01 -0.05 Normal Representation Dasnach-Shangil
12,530 0.03 12 0 0.00 -0.03 Not Represented
Galjeel 7,553 0.02 2 0 0.00 -0.02 Not Represented Gureeh/Galla 8,146 0.02 214 0 0.00 -0.02 Not Represented Kenyan Europeans
5,166 0.01 10 0 0.00 -0.01 Not Represented
Konso 1,758 0 0 0 0.00 0.00 Not Represented Leysan 5,941 0.02 0 0 0.00 -0.02 Not Represented Walwana 16,803 0.04 2 0 0.00 -0.04 Not Represented Kenyan Americans
2,422 0.01 64 0 0.00 -0.01 Not Represented
Total 194,172 12,314
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Appendix XVI (b): Distribution of Promotional Opportunities for Minorities and Marginalized S/No Ethnic
Group Total In-Post
No. of Officers promoted
Gender & Disability Status No. of Male No. of
Female No. of PWDs
1 MijiKenda 6,736 365 312 53 9 2 Kenyan
Somali 4,186 237 194 43 1
3 Taita 3,213 217 148 69 7 4 Maasai 3,511 183 122 61 2 5 Borana 1,762 122 90 32 1 6 Teso 1,274 68 52 16 1 7 Turkana 1,557 60 51 9 1 8 Kuria 731 40 26 14 0 9 Pokomo 888 38 30 8 1 10 Swahili-
Shirazi 347 38 27 11 1
11 Samburu 967 37 29 8 1 12 Mbeere 705 20 9 11 0 13 Basuba 323 16 11 5 0 14 Bajuni 484 15 12 3 0 15 Gabra 321 13 11 2 1 16 Rendille 274 11 9 2 1 17 Taveta 184 9 8 1 0 18 Dorobo 77 7 6 1 0 19 Orma 285 7 6 1 0 20 kenyanarab 195 6 2 4 0 21 Burji 139 5 3 2 0 22 Njemps 89 5 4 1 0 23 Tharaka 292 5 3 2 0 24 Kenyan
Asian 64 3 2 1 0
25 Sakuye 37 2 2 0 0 26 EL Molo 9 1 1 0 0 27 Galla 214 0 0 0 0 28 Konso 0 0 0 0 0 29 Kenyan
Asian 64 0 0 0 0
Total 28,928 1,530 1,170 360 27
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Appendix XVII: Institutions with Unfavourable Audit Opinion from the Auditor-General Service Sector Institutions Qualified
opinion Adverse opinion
Disclaimer
Constitutional Commission & Independent Offices National Gender and Equality Commission √
Ministries & State Departments
Kenya Prisons Service
√ Ministry of Energy √
Ministry of Environment and Forestry √ Ministry of Foreign Affairs √ Ministry of Water and Sanitation √ National Youth Service √ Office of Attorney General and Department
of Justice √ State Department for Correctional Services √ State Department for Crop Development √ State Department for Culture and Heritage √ State Department for Development of
ASALS √ State Department for Devolution √ State Department for East African
Community √ State Department for Gender Affairs √ State Department for Industrialization √ State Department for Infrastructure
√
State Department for Interior √ State Department for Irrigation
√
State Department for Mining √ State Department for Planning
√
State Department for Public Service and Youth Affairs √
State Department for Public Works
√ State Department for Social Protection
√
State Department for Sports √ State Department for Tourism √ State Department for Transport
√
State Department for University Education √ State Department for Wildlife √ Public
Universities Chuka University √
Dedan Kimathi University of Technology √ Egerton University √ Jomo Kenyatta University of Agriculture
and Technology √ Kaimosi Friends University College √ Kenyatta University √ Kisii University √
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Service Sector Institutions Qualified opinion
Adverse opinion
Disclaimer
Laikipia University √ Masinde Muliro University of Science and
Technology √ Meru University of Science and Technology √ Multimedia University of Kenya √ Murang'a University of Technology
√
Rongo University √ South Eastern Kenya University √ Taita Taveta University √ The Co-Operative University of Kenya √ The Technical University of Kenya √ The University of Nairobi √ University of Eldoret √ State
Corporations & SAGAs
Agricultural Development Corporation √ Agricultural Finance Corporation
√
Agriculture and Food Authority
√ Agro-Chemical and Food Company Limited √
Anti-Female Genital Mutilation Board
√ Athi Water Services Board √
Bomas of Kenya Ltd √ Bukura Agricultural College
√
Chemelil Sugar Company Ltd √ Coast Water Services Board √ Commodities Fund
√
Ewaso Ng'iro North River Basin Development Authority √
Export Processing Zones Authority √ Industrial and Commercial Development
Corporation √ Kenya Airports Authority (KAA) √ Kenya Agricultural and Livestock Research
Organization
√ Kenya Animal Genetic Resources Centre √
Kenya Broadcasting Corporation
√ Kenya Bureau of Standards √
Kenya Dairy Board √ Kenya Education Management Institute √ Kenya Ferry Services Limited √ Kenya Institute for Public Policy Research
and Analysis √ Kenya Leather Development Council √ Kenya Marine and Fisheries Research
Institute √ Kenya Maritime Authority √ Kenya Meat Commission √ Kenya Medical Research Institute
√
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Service Sector Institutions Qualified opinion
Adverse opinion
Disclaimer
Kenya Medical Training College √ Kenya National Bureau of Statistics √ Kenya National Highways Authority √ Kenya National Library Service √ Kenya National Shipping Line Ltd
√
Kenya National Trading Corporation √ Kenya Ordnance Factories Corporation √ Kenya Pipeline Company Limited √ Kenya Plant Health Inspectorate Service √ Kenya Post Office Savings Bank √ Kenya Railways Corporation √ Kenya Revenue Authority √ Kenya Rural Roads Authority √ Kenya Safari Lodges & Hotels Ltd √ Kenya School of Government √ Kenya School of Law √ Kenya Tourism Board √ Kenya Utalii College √ Kenya Veterinary Vaccines Production
Institute √ Kenya Water Institute √ Kenya Water Towers Agency √ Kenyatta International Convention Centre √ Kerio Valley Development Authority √ Konza Technopolis Development Authority √ Lake Basin Development Authority √ Lake Victoria North Water Services Board √ LAPSSET Corridor Development Authority √ Local Authorities Provident Fund √ Micro and Small Enterprises Authority √ Moi Teaching and Referral Hospital √ National Aids Control Council √ National Cereals and Produce Board
√
National Commission for Science, Technology and Innovation √
National Construction Authority √ National Council for Persons With
Disabilities(NCPWD) √ National Council for Population and
Development √ National Environment Trust Fund
(NETFUND) √ National Government Constituencies
Development Fund Board √ National Housing Corporation √ National Industrial Training Authority √
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Service Sector Institutions Qualified opinion
Adverse opinion
Disclaimer
National Irrigation Board √ National Museums of Kenya √ Nepad/Aprm Kenya Secretariat √ Non-Governmental Organizations
Coordination Board √ Northern Water Services Board √ Nyayo Tea Zones Development Corporation √ Privatization Commission √ Rift Valley Water Services Board √ Rural Electrification Authority √ South Nyanza Sugar Company Limited √ Sports Kenya √ Tana Water Services Board √ The Kenya Deposit Insurance Corporation √ The Kenya National Examinations Council √ Tourism Finance Corporation √ Tourism Fund √ Uwezo Fund Oversight Board
√
Water Resources Authority √ Water Services Regulatory Board
(WASREB) √ Women Enterprise Fund √ Statutory
Commission & Authorities Energy Regulatory Commission √
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Appendix XVIII: Institutions with Pending Bills
Service Sector
Institution
Constitutional Commission & Independent Offices
Commission on Revenue Allocation Ethics and Anti-Corruption Commission Kenya National Commission on Human Rights National Gender and Equality Commission Office of the Controller of Budget Public Service Commission
Ministries & State Departments
Cabinet Office - Presidency Kenya Prisons Service Ministry of Defence Ministry of Energy Ministry of Environment and Forestry Ministry of Foreign Affairs Ministry of Lands and Physical Planning Ministry of Water and Sanitation National Youth Service Office of Attorney General and Department of Justice Office of the Deputy President State Department for Broadcasting & Telecommunication State Department for Cooperatives State Department for Correctional Services State Department for Crop Development State Department for Culture and Heritage State Department for Development of ASALS State Department for Devolution State Department for Early Learning and Basic Education State Department for East African Community State Department for Fisheries, Aquaculture and the Blue Economy State Department for Gender Affairs State Department for Industrialization State Department for Infrastructure State Department for Interior State Department for Irrigation State Department for Mining State Department for Petroleum State Department for Planning State Department for Public Service and Youth Affairs State Department for Public Works
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Service Sector
Institution
State Department for Shipping and Maritime State Department for Social Protection State Department for Sports State Department for Tourism State Department for Trade State Department for Transport State Department for University Education State Department for Wildlife State Department of Housing and Urban Development State Department of ICT and Innovation State House The National Treasury
Public Universities
Alupe University College Dedan Kimathi University of Technology Egerton University Jaramogi Oginga Odinga University of Science and Technology Jomo Kenyatta University of Agriculture and Technology Karatina University Kenyatta University Kibabii University Kirinyaga University Kisii University Laikipia University Maasai Mara University Machakos University Masinde Muliro University of Science and Technology Meru University of Science and Technology Moi University Multimedia University of Kenya Murang'a University of Technology Pwani University Rongo University South Eastern Kenya University Taita Taveta University The Co-Operative University of Kenya The Technical University of Kenya The University of Nairobi Tom Mboya University College University of Eldoret University of Kabianga
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Service Sector
Institution
State Corporations & SAGAs
Agricultural Development Corporation Agriculture and Food Authority Agro-Chemical and Food Company Limited Athi Water Services Board Bomas of Kenya Ltd Bukura Agricultural College Centre for Mathematics, Science and Technology Education in Africa (CEMASTEA) Chemelil Sugar Company Ltd Coast Water Services Board Commodities Fund Engineers Board of Kenya Ewaso Ng'iro North River Basin Development Authority Export Processing Zones Authority Geothermal Development Company Kenya Airports Authority (KAA) Kenya Accountants and Secretaries National Examination Board-KASNEB Kenya Accreditation Service Kenya Agricultural and Livestock Research Organization Kenya Animal Genetic Resources Centre Kenya Broadcasting Corporation Kenya Civil Aviation Authority (KCAA) Kenya Copyright Board Kenya Education Management Institute Kenya Electricity Transmission Company Limited Kenya Ferry Services Limited Kenya Film Classification Board Kenya Film Commision Kenya Forestry Research Institute Kenya Industrial Estates Limited Kenya Industrial Research and Development Institute Kenya Institute of Mass Communication Kenya Institute of Special Education (KISE) Kenya Maritime Authority Kenya Meat Commission Kenya Medical Research Institute Kenya Medical Training College Kenya National Bureau of Statistics Kenya National Highways Authority Kenya National Library Service
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Service Sector
Institution
Kenya National Shipping Line Ltd Kenya National Trading Corporation Kenya Ordnance Factories Corporation Kenya Petroleum Refineries Ltd Kenya Post Office Savings Bank Kenya Railways Corporation Kenya Revenue Authority Kenya Rural Roads Authority Kenya Safari Lodges & Hotels Ltd Kenya School of Government Kenya School of Law Kenya Trade Network Agency Kenya Tsetse and Trypanosomiasis Eradication Council Kenya Urban Roads Authority Kenya Utalii College Kenya Water Institute Kenya Water Towers Agency Kenya Wildlife Service Kenya Yearbook Editorial Board Kenyatta International Convention Centre Kerio Valley Development Authority Konza Technopolis Development Authority Lake Basin Development Authority Lake Victoria South Water Services Board LAPSSET Corridor Development Authority Local Authorities Provident Fund Micro and Small Enterprises Authority Moi Teaching and Referral Hospital National Authority for the Campaign against Alcohol and Drug Abuse National Biosafety Authority National Cereals and Produce Board National Commission for Science, Technology and Innovation National Construction Authority National Council for Persons With Disabilities(NCPWD) National Council for Population and Development National Drought Management Authority National Environment Management Authority National Environment Trust Fund (NETFUND) National Government Constituencies Development Fund Board National Irrigation Board
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Service Sector
Institution
National Museums of Kenya National Quality Control Laboratory National Sports Fund National Transport and Safety Authority National Water Harvesting and Storage Authority Non-Governmental Organizations Coordination Board Northern Water Services Board Numerical Machining Complex Nursing Council of Kenya Nyayo Tea Zones Development Corporation Pest Control Products Board Policyholders Compensation Fund Privatization Commission Rift Valley Water Services Board Sacco Societies Regulatory Authority School Equipment Production Unit South Nyanza Sugar Company Limited Sports Kenya Tana Water Services Board The East African Portland Cement Company Limited The Jomo Kenyatta Foundation The Kisumu National Polytechnic Tourism Finance Corporation University of Nairobi Enterprise and Services Ltd Water Resources Authority Women Enterprise Fund Youth Enterprise Development Fund
Statutory Commission & Authorities
Independent Policing Oversight Authority Office of the Director of Public Prosecutions Office of the Registrar of Political Parties
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Appendix XIX: Institutions with Unresolved Complaints Service Sector Name of Institutions Complaints
Pending Constitutional Commission & Independent Offices
Ethics and Anti-Corruption Commission 1 National Gender and Equality Commission 2 Public Service Commission 48
Ministries & State Departments
Kenya Prisons Service 26 Ministry of Defence 23 Ministry of Foreign Affairs 3 Ministry of Lands and Physical Planning 97 Office of Attorney General and Department of Justice
3
State Department for Crop Development 4 State Department for Devolution 3 State Department for Early Learning and Basic Education
22
State Department for Fisheries, Aquaculture and the Blue Economy
3
State Department for Interior 7 State Department for Mining 6 State Department for University Education 5
Public Universities
Dedan Kimathi University of Technology 4 Egerton University 5 Jomo Kenyatta University of Agriculture and Technology
5
Karatina University 2 Kirinyaga University 2 Kisii University 6 Maasai Mara University 27 Masinde Muliro University of Science and Technology
3
Meru University of Science and Technology 3 Moi University 4 Multimedia University of Kenya 22 Taita Taveta University 4 The Technical University of Kenya 13 Tom Mboya University College 1 University of Eldoret 5 University of Kabianga 2
State Corporations & SAGAs
Agricultural Development Corporation 3 Agricultural Finance Corporation 1 Anti-Counterfeit Agency 2
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Service Sector Name of Institutions Complaints Pending
Bukura Agricultural College 1 Capital Markets Authority 1 Chemelil Sugar Company Ltd 6 Coast Water Services Board 3 Consolidated Bank of Kenya Limited 10 Council of Legal Education 4 Engineers Board of Kenya 10 Ewaso Ng'iro North River Basin Development Authority
1
Export Processing Zones Authority 6 Insurance Regulatory Authority 1083 Kenya Airports Authority (KAA) 13 Kenya Accountants and Secretaries National Examination Board-KASNEB
5
Kenya Broadcasting Corporation 2 Kenya Bureau of Standards 1 Kenya Civil Aviation Authority (KCAA) 1 Kenya Copyright Board 3 Kenya Education Management Institute 6 Kenya Electricity Transmission Company Limited 100 Kenya Ferry Services Limited 1 Kenya Industrial Research and Development Institute
2
Kenya Institute for Public Policy Research and Analysis
4
Kenya Institute of Curriculum Development 1 Kenya Institute of Special Education (KISE) 2 Kenya Literature Bureau 4 Kenya Medical Supplies Authority 5 Kenya Medical Training College 1 Kenya National Assurance Company (2001)Limited
2
Kenya National Bureau of Statistics 1 Kenya National Highways Authority 5 Kenya National Library Service 15 Kenya Pipeline Company Limited 34 Kenya Plant Health Inspectorate Service 4 Kenya Ports Authority 1 Kenya Railways Corporation 4 Kenya School of Government 2 Kenya School of Law 3 Kenya Tourism Board 2
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Service Sector Name of Institutions Complaints Pending
Kenya Tsetse and Trypanosomiasis Eradication Council
1
Kenya Water Towers Agency 1 Lake Basin Development Authority 2 Micro and Small Enterprises Authority 1 Moi Teaching and Referral Hospital 4 National Aids Control Council 1 National Cereals and Produce Board 2 National Council for Persons With Disabilities(NCPWD)
4
National Drought Management Authority 1483 National Environment Management Authority 622 National Government Constituencies Development Fund Board
37
National Hospital Insurance Fund 44 National Housing Corporation 2 National Industrial Training Authority 1 National Irrigation Board 7 National Museums of Kenya 7 National Water Harvesting and Storage Authority 1 Non-Governmental Organizations Coordination Board
12
Nyayo Tea Zones Development Corporation 1 Rural Electrification Authority 79 Sacco Societies Regulatory Authority 4 South Nyanza Sugar Company Limited 1 Technical and Vocational Education and Training Authority (TVETA)
6
The Kenya National Examinations Council 45 Unclaimed Financial Assets Authority 2 University of Nairobi Enterprise and Services Ltd 17 Uwezo Fund Oversight Board 1 Water Resources Authority 35 Water Sector Trust Fund 2 Water Services Regulatory Board (WASREB) 14 Witness Protection Agency 8 Youth Enterprise Development Fund 5
Statutory Commission & Authorities
Inter-Governmental Relations Technical Committee
1
Office of the Director of Public Prosecutions 435
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Appendix XX (a): List of Institutions without Gift Register Service Sector Institutions without Gift Register Ministries & State Departments
Office of the Deputy President State Department for Cooperatives State Department for Correctional Services State Department for Devolution State Department for Fisheries, Aquaculture and the Blue Economy State Department for Infrastructure State Department for Trade State Department of Housing and Urban Development
State Corporations & SAGAs
Industrial and Commercial Development Corporation Kenya Broadcasting Corporation Kenya Institute of Supplies Management Kenya Petroleum Refineries Ltd Local Authorities Provident Fund National Government Affirmative Action Fund National Quality Control Laboratory NEPAD/APRM Kenya Secretariat Tourism Fund
Statutory Commission & Authorities
Independent Policing Oversight Authority
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Appendix XX (b): Institutions with Gift Register but not in Use Service Sector Institution Constitutional Commission & Independent Offices
Commission on Administrative Justice National Gender and Equality Commission Public Service Commission
Ministries & State Departments
Cabinet Office - Presidency Kenya Prisons Service Ministry of Defence Ministry of Energy Ministry of Foreign Affairs Ministry of Water and Sanitation National Youth Service Office of Attorney General and Department of Justice State Department for Broadcasting & Telecommunication State Department for Crop Development State Department for Development of ASALS State Department for Early Learning and Basic Education State Department for East African Community State Department for Gender Affairs State Department for Interior State Department for Petroleum State Department for Planning State Department for Public Service and Youth Affairs State Department for Public Works State Department for Shipping and Maritime State Department for Social Protection State Department for Sports State Department for Tourism State Department for University Education State Department for Wildlife State Department of ICT and Innovation The National Treasury
Public Universities Dedan Kimathi University of Technology Egerton University Kirinyaga University Kisii University Laikipia University Maasai Mara University Machakos University Meru University of Science and Technology Multimedia University of Kenya Murang'a University of Technology The University of Nairobi University of Eldoret University of Kabianga
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Service Sector Institution State Corporations & SAGAs
Agricultural Development Corporation Agricultural Finance Corporation Agriculture and Food Authority Agro-Chemical and Food Company Limited Anti-Counterfeit Agency Anti-Female Genital Mutilation Board Bomas of Kenya Ltd Chemelil Sugar Company Ltd Coast Water Services Board Consolidated Bank of Kenya Limited Ewaso Ng'iro North River Basin Development Authority Ewaso Ng'iro South Development Authority Export Promotion Council Kenya Agricultural and Livestock Research Organization Kenya Animal Genetic Resources Centre Kenya Film Classification Board Kenya Film Commision Kenya forest Service Kenya Forestry Research Institute Kenya Industrial Estates Limited Kenya Industrial Research and Development Institute Kenya Institute of Curriculum Development Kenya Institute of Mass Communication Kenya Literature Bureau Kenya Medical Supplies Authority Kenya Medical Training College Kenya National Assurance Company (2001)Limited Kenya National Bureau of Statistics Kenya National Highways Authority Kenya National Shipping Line Ltd Kenya National Trading Corporation Kenya Ordnance Factories Corporation Kenya Plant Health Inspectorate Service Kenya Ports Authority Kenya School of Government Kenya School of Law Kenya Seed Company Kenya Tsetse and Trypanosomiasis Eradication Council Kenya Universities and Colleges Central Placement Service Kenya Urban Roads Authority Kenya Utalii College Kenya Veterinary Board Kenya Wildlife Service Kenya Yearbook Editorial Board Kenyatta International Convention Centre Kerio Valley Development Authority Konza Technopolis Development Authority Lake Victoria North Water Services Board Lake Victoria South Water Services Board LAPSSET Corridor Development Authority Micro and Small Enterprises Authority National Aids Control Council National Authority for the Campaign against Alcohol and Drug Abuse National Cereals and Produce Board
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Service Sector Institution National Commission for Science, Technology and Innovation National Communications Secretariat. National Construction Authority National Council for Persons With Disabilities(NCPWD) National Council for Population and Development National Environment Management Authority National Government Constituencies Development Fund Board National Hospital Insurance Fund National Industrial Training Authority National Irrigation Board National Museums of Kenya National Sports Fund National Transport and Safety Authority National Water Harvesting and Storage Authority Non-Governmental Organizations Coordination Board Northern Water Services Board Numerical Machining Complex Nursing Council of Kenya Pest Control Products Board Policyholders Compensation Fund Rift Valley Water Services Board Sacco Societies Regulatory Authority School Equipment Production Unit Sports Kenya Tana Water Services Board Technical and Vocational Education and Training Authority (TVETA) The Kenya National Examinations Council The Kisumu National Polytechnic Uwezo Fund Oversight Board Water Resources Authority Water Sector Trust Fund Water Services Regulatory Board (WASREB) Women Enterprise Fund Youth Enterprise Development Fund
Statutory Commission & Authorities
Inter-Governmental Relations Technical Committee National Cohesion and Integration Commission Office of the Director of Public Prosecutions Office of the Registrar of Political Parties
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Appendix XXI: Institutions Without Conflict of Interest Registers Service Sector Institutions Ministries & State Departments
Ministry of Environment and Forestry Ministry of Foreign Affairs Office of the Deputy President State Department for Cooperatives State Department for Correctional Services State Department for Development of ASALS State Department for Devolution State Department for East African Community State Department for Fisheries, Aquaculture and the Blue Economy State Department for Infrastructure State Department for Trade State Department for Wildlife State Department of Housing and Urban Development State House
State Corporations & SAGAs
Kenya Broadcasting Corporation Kenya Industrial Estates Limited Kenya Institute of Supplies Management Kenya Meat Commission Kenya Yearbook Editorial Board National Council for Persons With Disabilities(NCPWD) National Government Affirmative Action Fund NEPAD/APRM Kenya Secretariat Policyholders Compensation Fund Tourism Fund Water Resources Authority
Statutory Commission & Authorities Independent Policing Oversight Authority
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Appendix XXII: Institutions which did not Administer Commitment Forms to their Officers Service Sector Institution Constitutional Commission & Independent Offices National Gender and Equality Commission Ministries & State Departments
Cabinet Office - Presidency Ministry of Energy Ministry of Environment and Forestry Ministry of Lands and Physical Planning Office of Attorney General and Department of Justice State Department for Broadcasting & Telecommunication State Department for Cooperatives State Department for Correctional Services State Department for Culture and Heritage State Department for Development of ASALS State Department for Fisheries, Aquaculture and the Blue Economy State Department for Petroleum State Department for Planning State Department for Public Works State Department for Social Protection State Department for University Education State Department of Housing and Urban Development State Department of ICT and Innovation State House The National Treasury
Public Universities Alupe University College Kirinyaga University Kisii University Laikipia University Maasai Mara University Masinde Muliro University of Science and Technology Murang'a University of Technology Rongo University The Co-Operative University of Kenya University of Embu
State Corporations & SAGAs
Agricultural Finance Corporation Agro-Chemical and Food Company Limited Anti-Female Genital Mutilation Board Centre for Mathematics, Science and Technology Education in Africa
(CEMASTEA) Consolidated Bank of Kenya Limited Council of Legal Education Ewaso Ng'iro North River Basin Development Authority Export Processing Zones Authority
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Service Sector Institution
Kenya Accreditation Service Kenya Agricultural and Livestock Research Organization Kenya Animal Genetic Resources Centre Kenya Dairy Board Kenya Education Management Institute Kenya Film Classification Board Kenya Film Commission Kenya Industrial Property Institute Kenya Institute of Special Education (KISE) Kenya Institute of Supplies Management Kenya Leather Development Council Kenya Maritime Authority Kenya Meat Commission Kenya Medical Research Institute Kenya National Bureau of Statistics Kenya National Commission for UNESCO Kenya National Highways Authority Kenya National Shipping Line Ltd Kenya Ordnance Factories Corporation Kenya Petroleum Refineries Ltd Kenya Revenue Authority Kenya Roads Board Kenya Rural Roads Authority Kenya Safari Lodges & Hotels Ltd Kenya School of Government Kenya Seed Company Kenya Veterinary Board Kenya Yearbook Editorial Board Kenyatta International Convention Centre Kerio Valley Development Authority Konza Technopolis Development Authority Lake Victoria North Water Services Board Local Authorities Provident Fund Micro and Small Enterprises Authority Nairobi Centre for International Arbitration National Authority for the Campaign against Alcohol and Drug Abuse National Cereals and Produce Board National Construction Authority National Council for Persons With Disabilities(NCPWD) National Drought Management Authority National Government Affirmative Action Fund National Government Constituencies Development Fund Board National Quality Control Laboratory National Water Harvesting and Storage Authority Non-Governmental Organizations Coordination Board
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Service Sector Institution
Northern Water Services Board Numerical Machining Complex Nursing Council of Kenya Pest Control Products Board Rural Electrification Authority Technical and Vocational Education and Training Authority (TVETA) The Vision 2030 Delivery Secretariat Tourism Fund University of Nairobi Enterprise and Services Ltd Uwezo Fund Oversight Board Water Services Regulatory Board (WASREB) Witness Protection Agency Women Enterprise Fund
Statutory Commission & Authorities
Inter-Governmental Relations Technical Committee Kenya Law Reform Commission Office of the Director of Public Prosecutions
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Appendix XXIII: Status of Printers, Photocopiers and Shredders Bought Between 2015/16 – 2017/2018 FY Financial Year
Sectors No. of Items & Category of Items Purchased Total No. of photocopiers
No. of printers
No. of printers & Photocopiers
No. of shredders
Scanners
2015/2016
Constitutional Commissions & Independent Offices
7 73 23 103
Ministries & State Departments
224 611 141 - 976
State Corporations & SAGAs
164 1,432 47 152 1,795
Statutory Commissions & Authorities
3 59 6 68
University 139 640 55 834
Totals 537 2,815 47 377 - 3,776
2016/2017
Constitutional Commissions & Independent Offices
14 34 21 69
Ministries & State Departments
207 886 165 1 1,259
State Corporations & SAGAs
328 1,008 79 195 1,610
Statutory Commissions & Authorities
9 71 27 107
University 135 581 72 788
Totals 693 2,580 79 480 1 3,833
2017/2018
Constitutional Commissions & Independent Offices
11 31 19 61
Ministries & State Departments
100 800 188 - 1,088
State Corporations & SAGAs
312 1,127 56 186 1,681
Statutory Commissions & Authorities
13 77 33 123
University 146 435 89 670
Totals 582 2,470 56 515 - 3,623
Grand Totals 1,812 7,865 182 1,372 1 11,232
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Appendix XXIV: Institutions that Failed to Induct Officers Within One Year After Appointment S/No. Public Institution
1 State Department of Crop Development 2 State Department of Interior 3 State Department for Petroleum 4 State Department for Planning 5. State Department of Transport 6. State Department of Urban and Housing Development 7. Masinde Muliro University 8. Agricultural Development Corporation 9. Agriculture and Food Authority 10. Anti-Counterfeit Authority 11. Ewaso Ngiro North River Basin Development Authority 12. Kenya Roads Board 13. Kenya Safari Lodges & Hotels Ltd
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Appendix XXV: Analysis of Performance of Thematic Areas by Service Sector Service Sector Thematic Area Performance
Index for 2015/2016
Performance Index for 2016/17
Performance Index For 2017/2018
State Corporations and SAGAS
Diversity Management 55% 68 % 43.7% Efficiency, Effectiveness & Economic use of resources
89% 68% 57.3%
Accountability for Administrative Acts
87% 83% 70.2%
Improvement in Service Delivery
74% 49% 57%
Performance Management 81% 69% 64.8% Average 77.2 67.4 58.5 % Ministries and State Departments
Diversity Management 51 60 42.3% Efficiency, Effectiveness & Economic use of resources
72 67 39.9%
Accountability for Administrative Acts
78 66 57.8%
Improvement in Service Delivery
63 37 57.2%
Performance Management 77 45 41.9% Average 68.2 55 47.8% Constitutional Commissions and Independent Offices
Diversity Management 56 66 52.3% Efficiency, Effectiveness & Economic use of resources
100 81 59.5%
Accountability for Administrative Acts
81 75 71.9%
Improvement in Service Delivery
69 56 52.9%
Performance Management 78 60 76.4 % Average 76.8 67.6 62.6 % Statutory Commissions & Authorities
Diversity Management In the 2015/16 FY. no Institutions were included in the State Corporations Survey
69.7 39.4% Efficiency, Effectiveness & Economic use of resources
75 70.7%
Accountability for Administrative Acts
71.9 64.3%
Improvement in Service Delivery
35 54.3%
Performance Management 68 42.9% Average 63.9 54.3 % Public Universities Diversity Management In 2015/16 and 2016/17 this
Service Sector was not evaluated. 46.8%
Efficiency, Effectiveness & Economic use of resources
60.6%
Accountability for Administrative Acts
76.6%
Improvement in Service Delivery
61.9%
Performance Management 73.8% Average 63.9
Overall 74.0 63.5 57.4
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Appendix XXVI: Composite Scores for Various Thematic Areas by Sector Thematic area: Accountability for Administrative Acts Service Sector S/No Name of Institution Mean Score
(%) Constitutional Commission & Independent Offices
1 Kenya National Commission on Human Rights 90.6 2 Commission on Revenue Allocation 87.5 3 Commission on Administrative Justice 81.3 4 Office of the Controller of Budget 75.0 5 Public Service Commission 65.6 6 Ethics and Anti-Corruption Commission 59.4 7 National Gender and Equality Commission 43.8
Ministries & State Departments
1 State Department for Industrialization 93.8 2 State Department for Public Service and Youth Affairs 90.6 3 State Department for Gender Affairs 81.3
4 Kenya Prisons Service 78.1 5 Ministry of Lands and Physical Planning 75.0 6 State Department for East African Community 75.0 7 State Department for Irrigation 75.0 8 State Department for Public Works 75.0 9 State Department for Tourism 75.0 10 Ministry of Foreign Affairs 71.9 11 State Department for Sports 71.9 12 Ministry of Energy 68.8 13 State Department for Crop Development 68.8 14 State Department for Early Learning and Basic
Education 68.8
15 Ministry of Defence 65.6 16 State Department for Interior 65.6 17 State Department for Vocational and Technical Training 65.6 18 State Department for Culture and Heritage 62.5 19 State Department for Planning 62.5 20 State Department for Mining 59.4 21 State House 59.4 22 Cabinet Office 56.3 23 National Youth Service 56.3 24 State Department for Devolution 56.3 25 State Department for Fisheries, Aquaculture and the Blue
Economy 56.3
26 State Department for Infrastructure 56.3 27 State Department for Shipping and Maritime 56.3 28 State Department for Transport 56.3
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Service Sector S/No Name of Institution Mean Score (%)
29 State Department for University Education 56.3 30 State Department of Housing and Urban Development 56.3 31 State Department of ICT and Innovation 56.3 32 Ministry of Water and Sanitation 53.1 33 Office of Attorney General and Department of Justice 53.1 34 State Department for Wildlife 46.9 35 State Department for Broadcasting &
Telecommunication 43.8
36 State Department for Trade 43.8 37 State Department for Petroleum 40.0 38 State Department for Cooperatives 34.4 39 State Department for Social Protection 31.3 40 Office of the Deputy President 28.1 41 State Department for Development of ASALS 28.1 42 The National Treasury 28.1 43 State Department for Correctional Services 25.0 44 Ministry of Environment and Forestry 16.7
Public Universities 45 JaramogiOgingaOdinga University of Science and Technology
90.6
46 Kibabii University 90.6 47 University of Eldoret 90.6 48 University of Kabianga 90.6 49 Jomo Kenyatta University of Agriculture and
Technology 87.5
50 Pwani University 87.5 51 Dedan Kimathi University of Technology 84.4 52 Meru University of Science and Technology 84.4 53 Moi University 84.4 54 Murang'a University of Technology 84.4 55 TaitaTaveta University 84.4 56 Karatina University 81.3 57 Kenyatta University 81.3 58 Rongo University 81.3 59 The Technical University of Kenya 81.3 60 Chuka University 78.1 61 Laikipia University 78.1 62 Multimedia University of Kenya 78.1 63 Egerton University 75.0 64 Kisii University 75.0 65 Maasai Mara University 75.0
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Service Sector S/No Name of Institution Mean Score (%)
66 South Eastern Kenya University 75.0 67 The University of Nairobi 75.0 68 Kirinyaga University 71.9 69 Tom Mboya University College 71.9 70 MasindeMuliro University of Science and Technology 68.8 71 Kaimosi Friends University College 65.6 72 Machakos University 59.4 73 University of Embu 56.3 74 The Co-Operative University of Kenya 53.1 75 Alupe University College 34.4
State Corporations & SAGAs
1 Competition Authority of Kenya 96.9 2 National Commission for Science, Technology and
Innovation 96.9
3 National Transport and Safety Authority 96.9 4 The Kisumu National Polytechnic 96.9 5 Bomas of Kenya 93.8 6 Commodities Fund 93.8 7 Kenya Post Office Savings Bank 93.8 8 Kenya Universities and Colleges Central Placement
Service 93.8
9 Lake Victoria South Water Services Board 93.8 10 Anti-Counterfeit Agency 90.6 11 Athi Water Services Board 90.6 12 EwasoNg'iro South Development Authority 90.6 13 Kenya Electricity Generating Company Plc 90.6 14 Kenya National Assurance Company (2001)Limited 90.6 15 National Housing Corporation 90.6 16 Nyayo Tea Zones Development Corporation 90.6 17 The Jomo Kenyatta Foundation 90.6 18 The Kenya Deposit Insurance Corporation 90.6 19 Tourism Finance Corporation 90.6 20 Geothermal Development Company 87.5 21 IDB Capital Limited 87.5 22 Kenya Accountants and Secretaries National
Examination Board 87.5
23 Kenya Copyright Board 87.5 24 Kenya Ferry Services Limited 87.5 25 Kenya Investment Authority 87.5 26 Moi Teaching and Referral Hospital 87.5 27 The East African Portland Cement Company Limited 87.5
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Service Sector S/No Name of Institution Mean Score (%)
28 Capital Markets Authority 84.4 29 Insurance Regulatory Authority 84.4 30 Kenya Airports Authority (KAA) 84.4 31 Kenya Accreditation Service 84.4 32 Kenya Bureau of Standards 84.4 33 Kenya Forestry Research Institute 84.4 34 Kenya Institute for Public Policy Research and Analysis 84.4 35 Kenya Medical Supplies Authority 84.4 36 Kenya National Commission for UNESCO 84.4 37 Kenya Pipeline Company Limited 84.4 38 Kenya Tsetse and Trypanosomiasis Eradication Council 84.4 39 National Industrial Training Authority 84.4 40 The Kenya National Examinations Council 84.4 41 Water Sector Trust Fund 84.4 42 Agricultural Development Corporation 81.3 43 Coast Water Services Board 81.3 44 Kenya Industrial Research and Development Institute 81.3 45 Kenya Ports Authority 81.3 46 Kenya Tourism Board 81.3 47 Kenya Wildlife Service 81.3 48 National Council for Population and Development 81.3 49 National Hospital Insurance Fund 81.3 50 National Museums of Kenya 81.3 51 Northern Water Services Board 81.3 52 Unclaimed Financial Assets Authority 81.3 53 Youth Enterprise Development Fund 81.3 54 Consolidated Bank of Kenya Limited 78.1 55 Industrial and Commercial Development Corporation 78.1 56 Kenya Electricity Transmission Company Limited 78.1 57 Kenya Maritime Authority 78.1 58 Kenya Medical Research Institute 78.1 59 Kenya Water Institute 78.1 60 Nairobi Centre for International Arbitration 78.1 61 National Construction Authority 78.1 62 Sacco Societies Regulatory Authority 78.1 63 Kenya Dairy Board 75.0 64 Kenya Industrial Property Institute 75.0 65 Kenya Institute of Curriculum Development 75.0 66 Kenya Literature Bureau 75.0
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Service Sector S/No Name of Institution Mean Score (%)
67 Kenya National Library Service 75.0 68 Kenya Roads Board 75.0 69 Kenya School of Law 75.0 70 Kerio Valley Development Authority 75.0 71 National Aids Control Council 75.0 72 National Authority for the Campaign against Alcohol
and Drug Abuse 75.0
73 National Environment Management Authority 75.0 74 National Irrigation Board 75.0 75 Rural Electrification Authority 75.0 76 Water Services Regulatory Board (WASREB) 75.0 77 Agricultural Finance Corporation 71.9 78 Engineers Board of Kenya 71.9 79 Export Processing Zones Authority 71.9 80 Kenya Animal Genetic Resources Center 71.9 81 Kenya Civil Aviation Authority (KCAA) 71.9 82 Kenya Marine and Fisheries Research Institute 71.9 83 Kenya National Shipping Line Ltd 71.9 84 Kenya Seed Company 71.9 85 Kenya Urban Roads Authority 71.9 86 Kenya Veterinary Vaccines Production Institute 71.9 87 Kenya Water Towers Agency 71.9 88 Lake Basin Development Authority 71.9 89 Lake Victoria North Water Services Board 71.9 90 Micro and Small Enterprises Authority 71.9 91 National Government Constituencies Development Fund
Board 71.9
92 National Sports Fund 71.9 93 Agriculture and Food Authority 68.8 94 Center for Mathematics, Science and Technology
Education in Africa 68.8
95 Kenya Film Classification Board 68.8 96 Kenya Plant Health Inspectorate Service 68.8 97 Kenya Revenue Authority 68.8 98 Kenya Trade Network Agency 68.8 99 Kenya Utalii College 68.8 100 National Biosafety Authority 68.8 101 Tana Water Services Board 68.8 102 The Vision 2030 Delivery Secretariat 68.8 103 Bukura Agricultural College 65.6
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Service Sector S/No Name of Institution Mean Score (%)
104 Kenya forest Service 65.6 105 Kenya Industrial Estates Limited 65.6 106 Kenya Institute of Mass Communication 65.6 107 Kenya Institute of Special Education (KISE) 65.6 108 Kenya Leather Development Council 65.6 109 Kenya Meat Commission 65.6 110 Kenya National Trading Corporation 65.6 111 Kenya Veterinary Board 65.6 112 University of Nairobi Enterprise and Services Ltd 65.6 113 Kenya Film Commission 62.5 114 National Quality Control Laboratory 62.5 115 Non-Governmental Organizations Coordination Board 62.5 116 School Equipment Production Unit 62.5 117 South Nyanza Sugar Company Limited 62.5 118 Technical and Vocational Education and Training
Authority (TVETA) 62.5
119 Chemelil Sugar Company 59.4 120 Kenya National Bureau of Statistics 59.4 121 Kenya National Highways Authority 59.4 122 Kenya Railways Corporation 59.4 123 Local Authorities Provident Fund 59.4 124 National Council for Persons With Disabilities(NCPWD) 59.4 125 Nursing Council of Kenya 59.4 126 Pest Control Products Board 59.4 127 Privatization Commission 59.4 128 Witness Protection Agency 59.4 129 Export Promotion Council 56.3 130 Kenya Medical Training College 56.3 131 Kenya Rural Roads Authority 56.3 132 National Water Harvesting and Storage Authority 56.3 133 Rift Valley Water Services Board 56.3 134 Uwezo Fund Oversight Board 56.3 135 Water Resources Authority 56.3 136 Council of Legal Education 53.1 137 Kenya Broadcasting Corporation 53.1 138 Kenya Ordnance Factories Corporation 53.1 139 Kenya Petroleum Refineries Ltd 53.1 140 Kenya Safari Lodges & Hotels Ltd 53.1 141 LAPSSET Corridor Development Authority 53.1
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Service Sector S/No Name of Institution Mean Score (%)
142 National Cereals and Produce Board 53.1 143 National Environment Trust Fund (NETFUND) 53.1 144 Kenyatta International Convention Centre 50.0 145 Anti-Female Genital Mutilation Board 46.9 146 Kenya Education Management Institute 46.9 147 Kenya School of Government 46.9 148 National Communications Secretariat. 46.9 149 National Drought Management Authority 46.9 150 Numerical Machining Complex 46.9 151 Sports Kenya 46.9 152 Agro-Chemical and Food Company Ltd 43.3 153 EwasoNg'iro North River Basin Development Authority 40.6 154 Kenya Agricultural and Livestock Research Organization 40.6 155 KonzaTechnopolis Development Authority 40.6 156 Women Enterprise Fund 40.6 157 NEPAD/APRM Kenya Secretariat 37.5 158 Policyholders Compensation Fund 28.1 159 Kenya Yearbook Editorial Board 25.0 160 Tourism Fund 21.9 161 Kenya Institute of Supplies Management 18.8 162 National Government Affirmative Action Fund 0.0
Statutory Commission & Authorities
1 Energy Regulatory Commission 90.6 2 National Cohesion and Integration Commission 87.5 3 Office of the Registrar of Political Parties 78.1 4 Kenya Law Reform Commission 65.6 5 Independent Policing Oversight Authority 43.8 6 Inter-Governmental Relations Technical Committee 43.8 7 Office of the Director of Public Prosecutions 40.6
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Thematic Area: Performance Management Service Sector S/No Name of Organizations Aggregate
Mean Score (%)
Constitutional Commission & Independent Offices
1 Ethics and Anti-Corruption Commission 100.0 2 Office of the Controller of Budget 100.0 3 Kenya National Commission on Human
Rights 92.5
4 National Gender and Equality Commission 75.0 5 Commission on Revenue Allocation 67.5 6 Commission on Administrative Justice 57.5 7 Public Service Commission 42.5
Ministries & State Departments 1 Ministry of Lands and Physical Planning 75.0 2 State Department for Crop Development 75.0 3 State Department for East African
Community 75.0
4 State Department for Industrialization 75.0 5 State Department for Mining 75.0 6 State Department for Planning 75.0 7 State Department for Public Service and
Youth Affairs 75.0
8 State Department for Public Works 67.5 9 State Department for Transport 67.5 10 Ministry of Defence 57.5 11 National Youth Service 57.5 12 The National Treasury 57.5 13 Kenya Prisons Service 50.0 14 Ministry of Energy 50.0 15 Ministry of Foreign Affairs 50.0 16 Office of Attorney General and Department
of Justice 50.0
17 State Department for Broadcasting & Telecommunication
50.0
18 State Department for Devolution 50.0 19 State Department for Tourism 50.0 20 State Department for University Education 50.0 21 State House 50.0 22 Ministry of Environment and Forestry 42.5 23 State Department for Culture and Heritage 42.5 24 State Department of ICT and Innovation 42.5 25 State Department for Early Learning and
Basic Education 33.3
26 Cabinet Office 32.5 27 State Department for Correctional Services 32.5 28 State Department for Infrastructure 32.5
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Service Sector S/No Name of Organizations Aggregate Mean Score (%)
29 State Department for Irrigation 32.5 30 State Department for Vocational and
Technical Training 32.5
31 State Department for Fisheries, Aquaculture and the Blue Economy
25.0
32 State Department for Gender Affairs 25.0 33 State Department for Interior 25.0 34 State Department for Petroleum 25.0 35 State Department for Shipping and
Maritime 25.0
36 State Department for Wildlife 25.0 37 State Department of Housing and Urban
Development 25.0
38 State Department for Trade 17.5 39 Ministry of Water and Sanitation 7.5 40 Office of the Deputy President 7.5 41 State Department for Cooperatives 7.5 42 State Department for Development of
ASALS 7.5
43 State Department for Social Protection 7.5 44 State Department for Sports 7.5
Public Universities 1 Chuka University 100.0 2 JaramogiOgingaOdinga University of
Science and Technology 100.0
3 Kaimosi Friends University College 100.0 4 Kenyatta University 100.0 5 Kirinyaga University 100.0 6 Murang'a University of Technology 100.0 7 South Eastern Kenya University 100.0 8 University of Eldoret 100.0 9 University of Kabianga 100.0 10 The University of Nairobi 92.5 11 Multimedia University of Kenya 82.5 12 Jomo Kenyatta University of Agriculture
and Technology 75.0
13 Karatina University 75.0 14 Kisii University 75.0 15 Maasai Mara University 75.0 16 MasindeMuliro University of Science and
Technology 75.0
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Service Sector S/No Name of Organizations Aggregate Mean Score (%)
17 Pwani University 75.0 18 TaitaTaveta University 75.0 19 The Technical University of Kenya 75.0 20 University of Embu 75.0 21 Dedan Kimathi University of Technology 67.5 22 Kibabii University 67.5 23 The Co-Operative University of Kenya 67.5 24 Egerton University 50.0 25 Machakos University 50.0 26 Moi University 50.0 27 Laikipia University 42.5 28 Rongo University 42.5 29 Tom Mboya University College 42.5 30 Meru University of Science and
Technology 32.5
31 Alupe University College 25.0 State Corporations & SAGAs 1 Agricultural Finance Corporation 100.0
2 Anti-Counterfeit Agency 100.0 3 Athi Water Services Board 100.0 4 Capital Markets Authority 100.0 5 Kenya Dairy Board 100.0 6 Kenya Electricity Transmission Company
Limited 100.0
7 Kenya Forestry Research Institute 100.0 8 Kenya Industrial Research and
Development Institute 100.0
9 Kenya Literature Bureau 100.0 10 Kenya Medical Supplies Authority 100.0 11 Kenya Medical Training College 100.0 12 Kenya Post Office Savings Bank 100.0 13 Kenya Roads Board 100.0 14 Kenya Utalii College 100.0 15 Kenya Veterinary Board 100.0 16 Lake Victoria South Water Services Board 100.0 17 Moi Teaching and Referral Hospital 100.0 18 National Aids Control Council 100.0 19 National Authority for the Campaign
against Alcohol and Drug Abuse 100.0
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Service Sector S/No Name of Organizations Aggregate Mean Score (%)
20 National Council for Population and Development
100.0
21 National Government Constituencies Development Fund Board
100.0
22 National Industrial Training Authority 100.0 23 National Irrigation Board 100.0 24 National Museums of Kenya 100.0 25 Non-Governmental Organizations
Coordination Board 100.0
26 Northern Water Services Board 100.0 27 Pest Control Products Board 100.0 28 Water Services Regulatory Board
(WASREB) 100.0
29 Kenya Industrial Estates Limited 92.5 30 Kenya National Library Service 92.5 31 National Environment Trust Fund
(NETFUND) 92.5
32 Kenya Film Classification Board 82.5 33 Competition Authority of Kenya 75.0 34 Consolidated Bank of Kenya Limited 75.0 35 EwasoNg'iro South Development Authority 75.0 36 IDB Capital Limited 75.0 37 Insurance Regulatory Authority 75.0 38 Kenya Accountants and Secretaries
National Examination Board 75.0
39 Kenya Accreditation Service 75.0 40 Kenya Animal Genetic Resources Center 75.0 41 Kenya Bureau of Standards 75.0 42 Kenya Copyright Board 75.0 43 Kenya Electricity Generating Company Plc 75.0 44 Kenya Film Commision 75.0 45 Kenya forest Service 75.0 46 Kenya Industrial Property Institute 75.0 47 Kenya Institute for Public Policy Research
and Analysis 75.0
48 Kenya Institute of Special Education (KISE)
75.0
49 Kenya National Highways Authority 75.0 50 Kenya National Trading Corporation 75.0
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Service Sector S/No Name of Organizations Aggregate Mean Score (%)
51 Kenya Ordnance Factories Corporation 75.0 52 Kenya Pipeline Company Limited 75.0 53 Kenya Plant Health Inspectorate Service 75.0 54 Kenya Railways Corporation 75.0 55 Kenya Rural Roads Authority 75.0 56 Kenya School of Government 75.0 57 Kenya Seed Company 75.0 58 Kenya Trade Network Agency 75.0 59 Kenya Veterinary Vaccines Production
Institute 75.0
60 Kenya Wildlife Service 75.0 61 Lake Victoria North Water Services Board 75.0 62 LAPSSET Corridor Development
Authority 75.0
63 Local Authorities Provident Fund 75.0 64 National Cereals and Produce Board 75.0 65 National Environment Management
Authority 75.0
66 National Hospital Insurance Fund 75.0 67 National Water Harvesting and Storage
Authority 75.0
68 Numerical Machining Complex 75.0 69 Nyayo Tea Zones Development
Corporation 75.0
70 Rift Valley Water Services Board 75.0 71 School Equipment Production Unit 75.0 72 Tana Water Services Board 75.0 73 The Jomo Kenyatta Foundation 75.0 74 The Kenya National Examinations Council 75.0 75 The Kisumu National Polytechnic 75.0 76 The Vision 2030 Delivery Secretariat 75.0 77 University of Nairobi Enterprise and
Services Ltd 75.0
78 Water Sector Trust Fund 75.0 79 Agricultural Development Corporation 67.5 80 Agro-Chemical and Food Company Ltd 67.5 81 Commodities Fund 67.5 82 Geothermal Development Company 67.5 83 Kenya Airports Authority (KAA) 67.5 84 Kenya Broadcasting Corporation 67.5
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Service Sector S/No Name of Organizations Aggregate Mean Score (%)
85 Kenya Ferry Services Limited 67.5 86 Kenya Institute of Curriculum
Development 67.5
87 Kenya Investment Authority 67.5 88 Kenya Marine and Fisheries Research
Institute 67.5
89 Kenya Meat Commission 67.5 90 Kenya Medical Research Institute 67.5 91 Kenyatta International Convention Centre 67.5 92 Lake Basin Development Authority 67.5 93 Rural Electrification Authority 67.5 94 South Nyanza Sugar Company Limited 67.5 95 Water Resources Authority 67.5 96 EwasoNg'iro North River Basin
Development Authority 57.5
97 Kenya Institute of Mass Communication 57.5 98 Kenya Ports Authority 57.5 99 National Quality Control Laboratory 57.5 100 Bomas of Kenya 50.0 101 Center for Mathematics, Science and
Technology Education in Africa 50.0
102 Chemelil Sugar Company 50.0 103 Council of Legal Education 50.0 104 Export Promotion Council 50.0 105 Industrial and Commercial Development
Corporation 50.0
106 Kenya Agricultural and Livestock Research Organization
50.0
107 Kenya Civil Aviation Authority (KCAA) 50.0 108 Kenya Leather Development Council 50.0 109 Kenya Maritime Authority 50.0 110 Kenya National Commission for UNESCO 50.0 111 Kenya Petroleum Refineries Ltd 50.0 112 Kenya Tourism Board 50.0 113 Kenya Tsetse and Trypanosomiasis
Eradication Council 50.0
114 Kenya Urban Roads Authority 50.0 115 Kenya Water Institute 50.0 116 Kenya Water Towers Agency 50.0 117 National Construction Authority 50.0 118 National Housing Corporation 50.0
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Service Sector S/No Name of Organizations Aggregate Mean Score (%)
119 NEPAD/APRM Kenya Secretariat 50.0 120 Nursing Council of Kenya 50.0 121 Policyholders Compensation Fund 50.0 122 Privatization Commission 50.0 123 Sacco Societies Regulatory Authority 50.0 124 Tourism Fund 50.0 125 Unclaimed Financial Assets Authority 50.0 126 Witness Protection Agency 50.0 127 Anti-Female Genital Mutilation Board 42.5 128 Export Processing Zones Authority 42.5 129 Kenya Education Management Institute 42.5 130 Kenya National Bureau of Statistics 42.5 131 Kenya School of Law 42.5 132 Kerio Valley Development Authority 42.5 133 National Biosafety Authority 42.5 134 National Commission for Science,
Technology and Innovation 42.5
135 National Communications Secretariat. 42.5 136 National Government Affirmative Action
Fund 42.5
137 The East African Portland Cement Company Limited
42.5
138 The Kenya Deposit Insurance Corporation 42.5 139 Women Enterprise Fund 42.5 140 Bukura Agricultural College 32.5 141 Kenya Revenue Authority 32.5 142 National Drought Management Authority 32.5 143 Technical and Vocational Education and
Training Authority (TVETA) 32.5
144 Youth Enterprise Development Fund 32.5 145 Agriculture and Food Authority 25.0 146 Coast Water Services Board 25.0 147 Kenya National Assurance Company
(2001)Limited 25.0
148 Kenya National Shipping Line Ltd 25.0 149 Kenya Safari Lodges & Hotels Ltd 25.0 150 Kenya Universities and Colleges Central
Placement Service 25.0
151 Kenya Yearbook Editorial Board 25.0 152 Nairobi Centre for International Arbitration 25.0
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Service Sector S/No Name of Organizations Aggregate Mean Score (%)
153 National Sports Fund 25.0 154 National Transport and Safety Authority 25.0 155 Sports Kenya 25.0 156 Tourism Finance Corporation 25.0 157 Kenya Institute of Supplies Management 17.5 158 KonzaTechnopolis Development Authority 17.5 159 Micro and Small Enterprises Authority 17.5 160 Engineers Board of Kenya 7.5 161 National Council for Persons With
Disabilities(NCPWD) 7.5
162 Uwezo Fund Oversight Board 0.0 Statutory Commission & Authorities
1 Energy Regulatory Commission 92.5 2 Independent Policing Oversight Authority 50.0 3 Inter-Governmental Relations Technical
Committee 50.0
4 Kenya Law Reform Commission 32.5 5 National Cohesion and Integration
Commission 25.0
6 Office of the Director of Public Prosecutions
25.0
7 Office of the Registrar of Political Parties 25.0
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Thematic Area: Improvement in Service Delivery Service Sector S/No Name of Institution Mean Score Constitutional Commission & Independent Offices
1 Kenya National Commission on Human Rights
100.0
2 Public Service Commission 66.7 3 Ethics and Anti-Corruption Commission 61.7 4 Commission on Administrative Justice 51.7 5 Office of the Controller of Budget 45.0 6 Commission on Revenue Allocation 33.3 7 National Gender and Equality
Commission 11.7
Ministries & State Departments
1 State Department for Infrastructure 100.0 2 National Youth Service 95.0 3 State Department for Trade 95.0 4 State Department for University
Education 95.0
5 State Department for Mining 83.3 6 State Department for Public Service and
Youth Affairs 83.3
7 Ministry of Energy 78.3 8 Ministry of Foreign Affairs 78.3 9 Ministry of Lands and Physical Planning 78.3 10 State Department for Early Learning and
Basic Education 78.3
11 State Department for Industrialization 78.3 12 State Department for Public Works 78.3 13 Kenya Prisons Service 73.3 14 Ministry of Defence 66.7 15 State Department for Gender Affairs 66.7 16 State Department for Planning 66.7 17 The National Treasury 66.7 18 Ministry of Environment and Forestry 61.7 19 Office of the Deputy President 61.7 20 State Department for Cooperatives 61.7 21 State House 61.7 22 Office of Attorney General and
Department of Justice 56.7
23 State Department for Fisheries, Aquaculture and the Blue Economy
56.7
24 State Department for Correctional Services
51.7
25 Cabinet Office 50.0 26 State Department for Tourism 50.0
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Service Sector S/No Name of Institution Mean Score 27 State Department for Broadcasting &
Telecommunication 45.0
28 State Department for Crop Development 45.0 29 State Department for Development of
ASALS 45.0
30 State Department for Social Protection 45.0 31 State Department for Sports 45.0 32 State Department for Vocational and
Technical Training 45.0
33 State Department for Wildlife 45.0 34 State Department of ICT and Innovation 45.0 35 Ministry of Water and Sanitation 35.0 36 State Department for Shipping and
Maritime 35.0
37 State Department of Housing and Urban Development
35.0
38 State Department for Petroleum 33.3 39 State Department for East African
Community 28.3
40 State Department for Irrigation 28.3 41 State Department for Culture and
Heritage 23.3
42 State Department for Interior 23.3 43 State Department for Transport 23.3 44 State Department for Devolution 18.3
Public Universities 1 Multimedia University of Kenya 95.0 2 Chuka University 78.3 3 JaramogiOgingaOdinga University of
Science and Technology 78.3
4 Jomo Kenyatta University of Agriculture and Technology
78.3
5 Kaimosi Friends University College 78.3 6 Kenyatta University 78.3 7 MasindeMuliro University of Science
and Technology 78.3
8 The Co-Operative University of Kenya 78.3 9 The Technical University of Kenya 78.3 10 The University of Nairobi 78.3 11 University of Eldoret 78.3 12 University of Kabianga 73.3 13 Kirinyaga University 66.7 14 Tom Mboya University College 66.7 15 Karatina University 61.7
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Service Sector S/No Name of Institution Mean Score 16 Kibabii University 61.7 17 Kisii University 61.7 18 Maasai Mara University 61.7 19 Meru University of Science and
Technology 61.7
20 Murang'a University of Technology 61.7 21 Pwani University 61.7 22 Rongo University 61.7 23 TaitaTaveta University 61.7 24 South Eastern Kenya University 50.0 25 Dedan Kimathi University of Technology 45.0 26 Egerton University 45.0 27 Moi University 45.0 28 University of Embu 45.0 29 Laikipia University 23.3 30 Machakos University 23.3 31 Alupe University College 1.7
State Corporations & SAGAs
1 Kenya Literature Bureau 100.0 2 Kenya Revenue Authority 100.0 3 National Industrial Training Authority 100.0 4 EwasoNg'iro South Development
Authority 95.0
5 Insurance Regulatory Authority 95.0 6 Kenya Forestry Research Institute 95.0 7 Kenya Medical Supplies Authority 95.0 8 Kenya Pipeline Company Limited 95.0 9 Kenya Rural Roads Authority 95.0 10 Moi Teaching and Referral Hospital 95.0 11 Consolidated Bank of Kenya Limited 83.3 12 Kenya Airports Authority (KAA) 83.3 13 Kenya Broadcasting Corporation 83.3 14 Kenya Electricity Generating Company
Plc 83.3
15 Kenya Plant Health Inspectorate Service 83.3 16 Kenya Utalii College 83.3 17 Water Sector Trust Fund 83.3 18 Anti-Counterfeit Agency 78.3 19 Kenya Accountants and Secretaries
National Examination Board 78.3
20 Kenya Animal Genetic Resources Center 78.3 21 Kenya forest Service 78.3
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Service Sector S/No Name of Institution Mean Score 22 Kenya Industrial Property Institute 78.3 23 Kenya Medical Training College 78.3 24 Kenya Veterinary Vaccines Production
Institute 78.3
25 Kerio Valley Development Authority 78.3 26 National Biosafety Authority 78.3 27 National Government Constituencies
Development Fund Board 78.3
28 Nyayo Tea Zones Development Corporation
78.3
29 The Kenya National Examinations Council
78.3
30 The Kisumu National Polytechnic 78.3 31 Agricultural Development Corporation 73.3 32 Center for Mathematics, Science and
Technology Education in Africa 73.3
33 Kenya Bureau of Standards 73.3 34 Kenya Investment Authority 73.3 35 Kenya Medical Research Institute 73.3 36 EwasoNg'iro North River Basin
Development Authority 68.3
37 Agricultural Finance Corporation 66.7 38 Capital Markets Authority 66.7 39 Commodities Fund 66.7 40 Competition Authority of Kenya 66.7 41 Kenya Electricity Transmission
Company Limited 66.7
42 Kenya Institute of Special Education (KISE)
66.7
43 Kenya Institute of Supplies Management 66.7 44 Kenya National Bureau of Statistics 66.7 45 Kenya Post Office Savings Bank 66.7 46 Kenya Tourism Board 66.7 47 Kenya Veterinary Board 66.7 48 Kenya Wildlife Service 66.7 49 Local Authorities Provident Fund 66.7 50 National Cereals and Produce Board 66.7 51 National Construction Authority 66.7 52 National Hospital Insurance Fund 66.7 53 National Housing Corporation 66.7 54 National Transport and Safety Authority 66.7 55 National Water Harvesting and Storage
Authority 66.7
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Service Sector S/No Name of Institution Mean Score 56 Pest Control Products Board 66.7 57 The Jomo Kenyatta Foundation 66.7 58 Water Services Regulatory Board
(WASREB) 66.7
59 Agriculture and Food Authority 61.7 60 Geothermal Development Company 61.7 61 Kenya Agricultural and Livestock
Research Organization 61.7
62 Kenya Civil Aviation Authority (KCAA) 61.7 63 Kenya Film Commission 61.7 64 Kenya Industrial Estates Limited 61.7 65 Kenya Institute for Public Policy
Research and Analysis 61.7
66 Kenya Institute of Mass Communication 61.7 67 Kenya Marine and Fisheries Research
Institute 61.7
68 Kenya Meat Commission 61.7 69 Kenya National Highways Authority 61.7 70 Kenya National Library Service 61.7 71 Kenya Roads Board 61.7 72 Kenya Seed Company 61.7 73 Kenya Trade Network Agency 61.7 74 Kenya Water Institute 61.7 75 Kenya Water Towers Agency 61.7 76 Lake Victoria South Water Services
Board 61.7
77 National Aids Control Council 61.7 78 National Council for Persons With
Disabilities(NCPWD) 61.7
79 National Government Affirmative Action Fund
61.7
80 National Irrigation Board 61.7 81 Northern Water Services Board 61.7 82 Rift Valley Water Services Board 61.7 83 Rural Electrification Authority 61.7 84 Sacco Societies Regulatory Authority 61.7 85 The East African Portland Cement
Company Limited 61.7
86 Youth Enterprise Development Fund 61.7 87 Export Promotion Council 56.7 88 Kenya Industrial Research and
Development Institute 56.7
89 Kenya School of Government 56.7
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Service Sector S/No Name of Institution Mean Score 90 Kenya Tsetse and Trypanosomiasis
Eradication Council 56.7
91 Lake Basin Development Authority 56.7 92 National Environment Trust Fund
(NETFUND) 56.7
93 School Equipment Production Unit 56.7 94 Tana Water Services Board 56.7 95 University of Nairobi Enterprise and
Services Ltd 56.7
96 Witness Protection Agency 56.7 97 Women Enterprise Fund 56.7 98 Kenya National Commission for
UNESCO 51.7
99 IDB Capital Limited 50.0 100 Industrial and Commercial Development
Corporation 50.0
101 Kenya Dairy Board 50.0 102 Kenya Ferry Services Limited 50.0 103 Kenya Film Classification Board 50.0 104 Kenya Maritime Authority 50.0 105 National Council for Population and
Development 50.0
106 National Environment Management Authority
50.0
107 National Quality Control Laboratory 50.0 108 South Nyanza Sugar Company Limited 50.0 109 Unclaimed Financial Assets Authority 50.0 110 Athi Water Services Board 45.0 111 Coast Water Services Board 45.0 112 Export Processing Zones Authority 45.0 113 Kenya Accreditation Service 45.0 114 Kenya Education Management Institute 45.0 115 Kenya National Trading Corporation 45.0 116 Kenya Ordnance Factories Corporation 45.0 117 Kenya Ports Authority 45.0 118 Kenya Railways Corporation 45.0 119 Kenya Urban Roads Authority 45.0 120 Kenyatta International Convention
Centre 45.0
121 National Drought Management Authority 45.0 122 National Museums of Kenya 45.0 123 NEPAD/APRM Kenya Secretariat 45.0
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Service Sector S/No Name of Institution Mean Score 124 Nursing Council of Kenya 45.0 125 Tourism Finance Corporation 45.0 126 Anti-Female Genital Mutilation Board 40.0 127 Chemelil Sugar Company 40.0 128 Council of Legal Education 40.0 129 Kenya Institute of Curriculum
Development 40.0
130 Kenya National Shipping Line Ltd 40.0 131 Kenya Safari Lodges & Hotels Ltd 40.0 132 National Authority for the Campaign
against Alcohol and Drug Abuse 40.0
133 Non-Governmental Organizations Coordination Board
40.0
134 Numerical Machining Complex 40.0 135 Privatization Commission 40.0 136 Water Resources Authority 40.0 137 Kenya Leather Development Council 35.0 138 LAPSSET Corridor Development
Authority 35.0
139 Bomas of Kenya 33.3 140 Kenya Universities and Colleges Central
Placement Service 33.3
141 Lake Victoria North Water Services Board
33.3
142 Technical and Vocational Education and Training Authority (TVETA)
33.3
143 The Kenya Deposit Insurance Corporation
33.3
144 The Vision 2030 Delivery Secretariat 33.3 145 Agro-Chemical and Food Company Ltd 28.3 146 Engineers Board of Kenya 28.3 147 Kenya Petroleum Refineries Ltd 28.3 148 Kenya School of Law 28.3 149 KonzaTechnopolis Development
Authority 28.3
150 National Commission for Science, Technology and Innovation
28.3
151 Tourism Fund 28.3 152 Uwezo Fund Oversight Board 28.3 153 Bukura Agricultural College 23.3 154 Micro and Small Enterprises Authority 23.3 155 Nairobi Centre for International
Arbitration 23.3
156 Kenya Yearbook Editorial Board 18.3
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Service Sector S/No Name of Institution Mean Score 157 Policyholders Compensation Fund 18.3 158 Sports Kenya 18.3 159 Kenya Copyright Board 11.7 160 Kenya National Assurance Company
(2001)Limited 11.7
161 National Communications Secretariat. 6.7 162 National Sports Fund 6.7
Statutory Commission & Authorities
1 Energy Regulatory Commission 83.3 2 Independent Policing Oversight
Authority 83.3
3 National Cohesion and Integration Commission
66.7
4 Office of the Registrar of Political Parties 66.7 5 Kenya Law Reform Commission 40.0 6 Office of the Director of Public
Prosecutions 23.3
7 Inter-Governmental Relations Technical Committee
16.7
Thematic Area: Diversity Management Service Sector S/No Name of Institution Mean (%) Constitutional Commission & Independent Offices
1 Kenya National Commission on Human Rights 67.3 2 Public Service Commission 66.5 3 National Gender and Equality Commission 55.2 4 Ethics and Anti-Corruption Commission 47.1 5 Commission on Administrative Justice 47.0 6 Office of the Controller of Budget 44.7 7 Commission on Revenue Allocation 38.1
Ministries & State Departments
1 State Department for Early Learning and Basic Education
72.8
2 State Department for Public Service and Youth Affairs 71.6
3 Ministry of Environment and Forestry 66.2 4 Ministry of Lands and Physical Planning 57.3 5 National Youth Service 56.9 6 Ministry of Energy 55.4 7 State Department for Social Protection 55.2 8 State Department for University Education 54.5 9 State Department for Irrigation 52.0 10 Office of Attorney General and Department of Justice 51.0 11 State Department for Tourism 50.1 12 State Department of ICT and Innovation 49.5 13 State Department for Interior 48.5
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Service Sector S/No Name of Institution Mean (%) 14 State Department for Mining 46.2 15 Office of the Deputy President 45.9 16 State Department for Crop Development 45.9 17 Ministry of Foreign Affairs 43.4 18 Ministry of Water and Sanitation 43.1 19 State Department for Culture and Heritage 42.6 20 State Department for Gender Affairs 41.2 21 State Department for East African Community 41.0 22 State Department for Wildlife 40.9 23 State Department for Transport 40.8 24 State Department for Public Works 40.4 25 State Department for Correctional Services 39.8 26 State Department for Devolution 39.4 27 State Department for Petroleum 39.3 28 State Department for Industrialization 39.3 29 State Department for Fisheries, Aquaculture and the
Blue Economy 38.9
30 State Department for Shipping and Maritime 38.0 31 State Department for Infrastructure 36.7 32 State Department for Planning 35.3 33 State Department for Sports 35.1 34 Ministry of Defence 35.0 35 Kenya Prisons Service 34.1 36 State Department for Trade 32.6 37 State Department for Cooperatives 31.7 38 State Department of Housing and Urban Development 30.5 39 The National Treasury 27.4 40 State Department for Development of ASALS 25.6 41 Cabinet Office 25.2 42 State Department for Broadcasting &
Telecommunication 24.4
43 State House 21.1 44 State Department for Vocational and Technical Training 19.3
Public Universities 1 Machakos University 59.0 2 The University of Nairobi 57.6 3 The Co-Operative University of Kenya 57.1 4 Egerton University 55.5 5 South Eastern Kenya University 55.5 6 Jomo Kenyatta University of Agriculture and
Technology 55.3
7 Kisii University 53.4 8 Maasai Mara University 53.2 9 Kenyatta University 53.2
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Service Sector S/No Name of Institution Mean (%) 10 Pwani University 51.0 11 Karatina University 50.8 12 Dedan Kimathi University of Technology 50.7 13 Jaramogi Oginga Odinga University of Science and
Technology 50.7
14 University of Eldoret 50.1 15 Chuka University 49.9 16 Meru University of Science and Technology 49.0 17 Masinde Muliro University of Science and Technology 46.8 18 Moi University 46.3 19 The Technical University of Kenya 44.9 20 Murang'a University of Technology 44.8 21 University of Embu 43.4 22 Kirinyaga University 43.2 23 Kibabii University 43.2 24 Rongo University 39.4 25 Multimedia University of Kenya 38.2 26 TaitaTaveta University 37.1 27 Laikipia University 36.7 28 University of Kabianga 35.9 29 Kaimosi Friends University College 34.0 30 Tom Mboya University College 33.3 31 Alupe University College 32.3
State Corporations & SAGAs
1 Kenya Ports Authority 76.7 2 Kenya Electricity Generating Company Plc 66.3 3 Kenya Electricity Transmission Company Limited 66.3 4 Kenya Institute of Curriculum Development 65.0 5 Kenya Film Classification Board 64.5 6 Kenya School of Government 64.0 7 Kenya Wildlife Service 63.9 8 National Council for Persons With
Disabilities(NCPWD) 63.1
9 Kenya Medical Training College 61.6 10 The Kenya National Examinations Council 61.1 11 National Museums of Kenya 60.8 12 Local Authorities Provident Fund 59.5 13 Kenya Institute for Public Policy Research and Analysis 59.2
14 Kenya Film Commission 59.0 15 Commodities Fund 59.0 16 Agriculture and Food Authority 58.0 17 Kenya Civil Aviation Authority (KCAA) 56.6 18 National Hospital Insurance Fund 56.2
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Service Sector S/No Name of Institution Mean (%) 19 Kenya Bureau of Standards 56.2 20 Agricultural Finance Corporation 55.9 21 Water Sector Trust Fund 55.8 22 Kenya forest Service 55.7 23 Kenya Roads Board 55.7 24 Kenya Utalii College 55.6 25 Kenya Forestry Research Institute 55.6 26 Kenya Literature Bureau 55.5 27 National Authority for the Campaign against Alcohol
and Drug Abuse 55.5
28 Moi Teaching and Referral Hospital 55.3 29 National Industrial Training Authority 55.2 30 Kenya Post Office Savings Bank 55.2 31 Kenya Ferry Services Limited 55.1 32 Kenya Animal Genetic Resources Center 54.8 33 National Aids Control Council 54.8 34 Rural Electrification Authority 54.6 35 Competition Authority of Kenya 54.3 36 Northern Water Services Board 53.6 37 Kenya Leather Development Council 53.3 38 Kenya Trade Network Agency 52.6 39 Kenya Airports Authority (KAA) 52.0 40 The Jomo Kenyatta Foundation 51.5 41 Sports Kenya 51.3 42 National Environment Trust Fund (NETFUND) 51.2 43 Bomas of Kenya 51.1 44 Kenya Marine and Fisheries Research Institute 50.9 45 National Environment Management Authority 50.8 46 National Government Constituencies Development
Fund Board 50.3
47 Kenya Medical Supplies Authority 50.3 48 Capital Markets Authority 50.3 49 National Water Harvesting and Storage Authority 50.1 50 Athi Water Services Board 49.9 51 Kenya Dairy Board 49.5 52 Kenya Plant Health Inspectorate Service 49.4 53 Kenya Accreditation Service 49.1 54 Kenya Veterinary Vaccines Production Institute 49.0 55 Kenya Accountants and Secretaries National
Examination Board 48.8
56 Tourism Finance Corporation 48.8 57 Center for Mathematics, Science and Technology
Education in Africa 48.8
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Service Sector S/No Name of Institution Mean (%) 58 Kenya Institute of Mass Communication 48.8 59 Insurance Regulatory Authority 48.7 60 Lake Basin Development Authority 48.6 61 Kenya Tourism Board 48.6 62 Geothermal Development Company 48.6 63 Kenya Water Institute 48.6 64 The Kisumu National Polytechnic 48.5 65 Kenya Investment Authority 48.2 66 Kenya Tsetse and Trypanosomiasis Eradication Council 48.2
67 IDB Capital Limited 47.9 68 Kenya National Highways Authority 47.8 69 National Irrigation Board 47.7 70 Kenyatta International Convention Centre 46.9 71 Water Services Regulatory Board (WASREB) 46.8 72 Lake Victoria South Water Services Board 46.5 73 Kenya Pipeline Company Limited 46.5 74 Kenya Revenue Authority 46.3 75 Kenya Education Management Institute 46.2 76 Kenya Broadcasting Corporation 46.0 77 National Drought Management Authority 45.9 78 Bukura Agricultural College 45.8 79 Nursing Council of Kenya 45.8 80 National Housing Corporation 45.7 81 University of Nairobi Enterprise and Services Ltd 45.6 82 Kenya Institute of Special Education (KISE) 45.5 83 The Vision 2030 Delivery Secretariat 45.5 84 National Construction Authority 45.5 85 Kenya Rural Roads Authority 45.3 86 Kenya Water Towers Agency 45.1 87 The East African Portland Cement Company Limited 44.9
88 Kenya School of Law 44.6 89 Kenya Ordnance Factories Corporation 44.5 90 EwasoNg'iro South Development Authority 44.4 91 Kenya Railways Corporation 44.3 92 Kenya National Library Service 44.3 93 South Nyanza Sugar Company Limited 44.2 94 Consolidated Bank of Kenya Limited 44.1 95 Kenya National Commission for UNESCO 43.2 96 Kenya Universities and Colleges Central Placement
Service 43.2
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Service Sector S/No Name of Institution Mean (%) 97 Rift Valley Water Services Board 42.8 98 Kenya Urban Roads Authority 42.8 99 Engineers Board of Kenya 42.7 100 Women Enterprise Fund 41.5 101 Nairobi Centre for International Arbitration 41.4 102 Kenya Industrial Estates Limited 41.3 103 Sacco Societies Regulatory Authority 41.3 104 National Transport and Safety Authority 41.2 105 Pest Control Products Board 40.9 106 National Cereals and Produce Board 40.9 107 Kenya National Bureau of Statistics 40.7 108 Tana Water Services Board 40.4 109 Council of Legal Education 40.1 110 Kenya Safari Lodges & Hotels Ltd 40.1 111 Unclaimed Financial Assets Authority 39.8 112 Export Processing Zones Authority 39.0 113 Industrial and Commercial Development Corporation 38.8
114 Kenya Industrial Property Institute 38.6 115 Lake Victoria North Water Services Board 38.5 116 Kenya Agricultural and Livestock Research
Organization 38.1
117 Agro-Chemical and Food Company Ltd 38.0 118 Kenya Veterinary Board 37.7 119 KonzaTechnopolis Development Authority 37.6 120 Kenya Meat Commission 37.0 121 Kenya Industrial Research and Development Institute 36.4
122 Youth Enterprise Development Fund 36.4 123 National Government Affirmative Action Fund 36.4 124 Kenya Seed Company 36.1 125 Water Resources Authority 35.4 126 Technical and Vocational Education and Training
Authority (TVETA) 35.4
127 Kenya Copyright Board 35.3 128 Micro and Small Enterprises Authority 34.9 129 Non-Governmental Organizations Coordination Board 34.8 130 Privatization Commission 34.6 131 Kerio Valley Development Authority 34.2 132 National Council for Population and Development 33.8
133 National Commission for Science, Technology and Innovation
33.8
134 Kenya National Trading Corporation 32.4
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Service Sector S/No Name of Institution Mean (%) 135 Witness Protection Agency 31.2 136 Kenya Maritime Authority 30.9 137 Kenya Medical Research Institute 30.1 138 Numerical Machining Complex 30.0 139 Agricultural Development Corporation 29.4 140 Chemelil Sugar Company 28.8 141 Kenya Institute of Supplies Management 28.8 142 Anti-Counterfeit Agency 28.7 143 Kenya Yearbook Editorial Board 28.5 144 Nyayo Tea Zones Development Corporation 28.5 145 NEPAD/APRM Kenya Secretariat 27.7 146 Tourism Fund 27.6 147 Ewaso Ng'iro North River Basin Development
Authority 25.3
148 Coast Water Services Board 25.3 149 School Equipment Production Unit 24.6 150 Anti-Female Genital Mutilation Board 23.3 151 National Biosafety Authority 23.3 152 National Communications Secretariat. 22.4 153 Kenya National Assurance Company (2001)Limited 22.2
154 Export Promotion Council 19.4 155 National Sports Fund 19.1 156 Kenya National Shipping Line Ltd 19.0 157 The Kenya Deposit Insurance Corporation 18.5 158 Kenya Petroleum Refineries Ltd 18.4 159 Policyholders Compensation Fund 18.2 160 LAPSSET Corridor Development Authority 13.5 161 National Quality Control Laboratory 8.9 162 Uwezo Fund Oversight Board 2.4
Statutory Commission & Authorities
1 Independent Policing Oversight Authority 51.0 2 Energy Regulatory Commission 50.0 3 Office of the Director of Public Prosecutions 41.9 4 National Cohesion and Integration Commission 41.1 5 Kenya Law Reform Commission 40.4 6 Office of the Registrar of Political Parties 27.6 7 Inter-Governmental Relations Technical Committee 23.9
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Thematic Area: Efficiency, Effectiveness and Economic Use of Resources Service Sector S/No Name of Institutions Mean Score Constitutional Commission & Independent Offices
1 Commission on Administrative Justice 75.0 2 Ethics and Anti-Corruption Commission 60.0 3 Commission on Revenue Allocation 50.0 4 Kenya National Commission on Human Rights 50.0 5 Public Service Commission 40.0 6 National Gender and Equality Commission 37.5 7 Office of the Controller of Budget 33.3
Ministries & State Departments
1 Ministry of Defence 75.0
2 Kenya Prisons Service 65.0
3 Office of the Deputy President 60.0
4 State Department for Gender Affairs 50.0
5 State Department for Mining 50.0
6 State Department for Shipping and Maritime 50.0 7 State Department for Vocational and Technical
Training 50.0
8 Cabinet Office 40.0
9 Ministry of Lands and Physical Planning 40.0
10 State Department for Broadcasting & Telecommunication
40.0
11 State Department for Early Learning and Basic Education
40.0
12 State Department for Fisheries, Aquaculture and the Blue Economy
40.0
13 State Department for Petroleum 40.0
14 State Department for Trade 40.0
15 State Department of Housing and Urban Development
40.0
16 State Department of ICT and Innovation 40.0
17 State House 40.0
18 The National Treasury 40.0
19 Ministry of Energy 30.0
20 Ministry of Environment and Forestry 30.0
21 Ministry of Water and Sanitation 30.0
22 National Youth Service 30.0
23 Office of Attorney General and Department of Justice
30.0
24 State Department for Correctional Services 30.0
25 State Department for Crop Development 30.0
26 State Department for Culture and Heritage 30.0
27 State Department for Development of ASALS 30.0 28 State Department for Devolution 30.0
29 State Department for East African Community 30.0 30 State Department for Industrialization 30.0
31 State Department for Public Service and Youth Affairs
30.0
32 State Department for Sports 30.0
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Service Sector S/No Name of Institutions Mean Score 33 State Department for Tourism 30.0
34 State Department for University Education 30.0
35 State Department for Wildlife 30.0
36 State Department for Cooperatives 25.0
37 State Department for Infrastructure 25.0
38 State Department for Social Protection 25.0
39 State Department for Transport 25.0
40 State Department for Planning 20.0
41 Ministry of Foreign Affairs 10.0
42 State Department for Interior 10.0
43 State Department for Irrigation 5.0
44 State Department for Public Works 5.0
Public Universities 1 University of Embu 100.0
2 Kirinyaga University 80.0
3 University of Kabianga 80.0
4 Alupe University College 75.0
5 Moi University 75.0
6 Pwani University 75.0
7 Tom Mboya University College 75.0
8 Kaimosi Friends University College 70.0
9 Multimedia University of Kenya 70.0
10 The University of Nairobi 70.0
11 University of Eldoret 70.0
12 Kenyatta University 62.5
13 Karatina University 60.0
14 Kibabii University 60.0
15 Chuka University 50.0
16 Dedan Kimathi University of Technology 50.0
17 Egerton University 50.0
18 Maasai Mara University 50.0
19 MasindeMuliro University of Science and Technology
50.0
20 Rongo University 50.0
21 The Co-Operative University of Kenya 50.0
22 Machakos University 40.0
23 Murang'a University of Technology 40.0
24 Kisii University 30.0
25 Laikipia University 30.0
26 Meru University of Science and Technology 30.0 27 TaitaTaveta University 30.0
28 The Technical University of Kenya 30.0
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Service Sector S/No Name of Institutions Mean Score 29 JaramogiOgingaOdinga University of Science and
Technology 25.0
30 Jomo Kenyatta University of Agriculture and Technology
10.0
31 South Eastern Kenya University 10.0
State Corporations & SAGAs
1 EwasoNg'iro South Development Authority 100.0
2 Kenya Institute of Curriculum Development 100.0
3 Kenya Investment Authority 100.0
4 National Government Affirmative Action Fund 100.0 5 Technical and Vocational Education and Training
Authority (TVETA) 100.0
6 Kenya Dairy Board 90.0
7 Kenya Plant Health Inspectorate Service 90.0
8 National Aids Control Council 90.0
9 Center for Mathematics, Science and Technology Education in Africa
80.0
10 Kenya Film Classification Board 80.0
11 Kenya Forestry Research Institute 80.0
12 Kenya Industrial Research and Development Institute
80.0
13 Sacco Societies Regulatory Authority 80.0
14 Witness Protection Agency 80.0
15 Youth Enterprise Development Fund 80.0
16 Council of Legal Education 75.0
17 Export Promotion Council 75.0
18 Kenya forest Service 75.0
19 Kenya Industrial Estates Limited 75.0
20 Kenya Industrial Property Institute 75.0
21 Kenya Institute of Mass Communication 75.0
22 Kenya Literature Bureau 75.0
23 Kenya National Assurance Company (2001)Limited 75.0 24 Kenya National Commission for UNESCO 75.0
25 Kenya Ports Authority 75.0
26 Kenya Universities and Colleges Central Placement Service
75.0
27 Kenya Yearbook Editorial Board 75.0
28 Lake Victoria South Water Services Board 75.0
29 Nairobi Centre for International Arbitration 75.0
30 National Authority for the Campaign against Alcohol and Drug Abuse
75.0
31 National Biosafety Authority 75.0
32 National Sports Fund 75.0
33 Numerical Machining Complex 75.0
34 The Vision 2030 Delivery Secretariat 75.0
35 Bomas of Kenya 70.0
36 Ewaso Ng'iro North River Basin Development 70.0
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Service Sector S/No Name of Institutions Mean Score Authority
37 Kenya Education Management Institute 70.0
38 Kenya Institute for Public Policy Research and Analysis
70.0
39 Lake Basin Development Authority 70.0
40 Lake Victoria North Water Services Board 70.0
41 National Environment Trust Fund (NETFUND) 70.0 42 Tana Water Services Board 70.0
43 The Kenya National Examinations Council 70.0
44 Water Services Regulatory Board (WASREB) 70.0 45 Kenya Institute of Supplies Management 66.7
46 Kenya Agricultural and Livestock Research Organization
65.0
47 Kenya Marine and Fisheries Research Institute 62.5 48 Kenya National Trading Corporation 62.5
49 National Council for Population and Development 62.5 50 NEPAD/APRM Kenya Secretariat 62.5
51 Non-Governmental Organizations Coordination Board
62.5
52 Anti-Counterfeit Agency 60.0
53 Competition Authority of Kenya 60.0
54 Consolidated Bank of Kenya Limited 60.0
55 IDB Capital Limited 60.0
56 Insurance Regulatory Authority 60.0
57 Kenya Electricity Transmission Company Limited 60.0 58 Kenya Institute of Special Education (KISE) 60.0
59 Kenya Roads Board 60.0
60 Kenya Veterinary Board 60.0
61 National Communications Secretariat. 60.0
62 Water Sector Trust Fund 60.0
63 Anti-Female Genital Mutilation Board 56.3
64 Kenya National Shipping Line Ltd 56.3
65 Athi Water Services Board 50.0
66 Coast Water Services Board 50.0
67 Export Processing Zones Authority 50.0
68 Kenya Copyright Board 50.0
69 Kenya Film Commision 50.0
70 Kenya Leather Development Council 50.0
71 Kenya National Library Service 50.0
72 Kenya Seed Company 50.0
73 Kenya Tourism Board 50.0
74 Kenya Utalii College 50.0
75 Kerio Valley Development Authority 50.0
76 LAPSSET Corridor Development Authority 50.0
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Service Sector S/No Name of Institutions Mean Score 77 National Commission for Science, Technology and
Innovation 50.0
78 National Council for Persons With Disabilities(NCPWD)
50.0
79 National Housing Corporation 50.0
80 National Industrial Training Authority 50.0
81 National Irrigation Board 50.0
82 National Museums of Kenya 50.0
83 Nyayo Tea Zones Development Corporation 50.0 84 Rural Electrification Authority 50.0
85 Sports Kenya 50.0
86 The Kisumu National Polytechnic 50.0
87 Tourism Fund 50.0
88 Women Enterprise Fund 50.0
89 Bukura Agricultural College 45.0
90 Capital Markets Authority 40.0
91 Commodities Fund 40.0
92 Engineers Board of Kenya 40.0
93 Kenya Civil Aviation Authority (KCAA) 40.0
94 Kenya Electricity Generating Company Plc 40.0
95 Kenya Medical Supplies Authority 40.0
96 Kenya Trade Network Agency 40.0
97 Kenya Tsetse and Trypanosomiasis Eradication Council
40.0
98 National Environment Management Authority 40.0 99 National Hospital Insurance Fund 40.0
100 National Quality Control Laboratory 40.0
101 National Transport and Safety Authority 40.0
102 Nursing Council of Kenya 40.0
103 Pest Control Products Board 40.0
104 Policyholders Compensation Fund 40.0
105 School Equipment Production Unit 40.0
106 The East African Portland Cement Company Limited 40.0 107 Unclaimed Financial Assets Authority 40.0
108 University of Nairobi Enterprise and Services Ltd 40.0 109 Uwezo Fund Oversight Board 40.0
110 Kenya Ordnance Factories Corporation 37.5
111 Kenya School of Law 37.5
112 National Construction Authority 37.5
113 Privatization Commission 37.5
114 The Kenya Deposit Insurance Corporation 37.5
115 Agricultural Development Corporation 30.0
116 Agro-Chemical and Food Company Ltd 30.0
117 Chemelil Sugar Company 30.0
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Service Sector S/No Name of Institutions Mean Score 118 Industrial and Commercial Development
Corporation 30.0
119 Kenya Bureau of Standards 30.0
120 Kenya Maritime Authority 30.0
121 Kenya Meat Commission 30.0
122 Kenya Medical Training College 30.0
123 Kenya National Bureau of Statistics 30.0
124 Kenya Pipeline Company Limited 30.0
125 Kenya Revenue Authority 30.0
126 Kenya Rural Roads Authority 30.0
127 Kenya Safari Lodges & Hotels Ltd 30.0
128 Kenya School of Government 30.0
129 Kenya Veterinary Vaccines Production Institute 30.0 130 Kenya Water Institute 30.0
131 KonzaTechnopolis Development Authority 30.0
132 Local Authorities Provident Fund 30.0
133 Micro and Small Enterprises Authority 30.0
134 Moi Teaching and Referral Hospital 30.0
135 National Government Constituencies Development Fund Board
30.0
136 Northern Water Services Board 30.0
137 Rift Valley Water Services Board 30.0
138 South Nyanza Sugar Company Limited 30.0
139 Water Resources Authority 30.0
140 Geothermal Development Company 25.0
141 Kenya Broadcasting Corporation 25.0
142 Kenya Petroleum Refineries Ltd 25.0
143 National Drought Management Authority 25.0
144 National Water Harvesting and Storage Authority 25.0 145 Agricultural Finance Corporation 20.0
146 Agriculture and Food Authority 20.0
147 Kenya Accountants and Secretaries National Examination Board
20.0
148 Kenya Accreditation Service 20.0
149 Kenya Urban Roads Authority 20.0
150 National Cereals and Produce Board 20.0
151 The Jomo Kenyatta Foundation 20.0
152 Kenya Airports Authority (KAA) 10.0
153 Kenya Animal Genetic Resources Center 10.0
154 Kenya Ferry Services Limited 10.0
155 Kenya National Highways Authority 10.0
156 Kenya Post Office Savings Bank 10.0
157 Kenya Railways Corporation 10.0
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Service Sector S/No Name of Institutions Mean Score 158 Kenya Water Towers Agency 10.0
159 Kenyatta International Convention Centre 10.0
160 Tourism Finance Corporation 10.0
161 Kenya Medical Research Institute 0.0
162 Kenya Wildlife Service 0.0
Statutory Commission & Authorities
1 National Cohesion and Integration Commission 100.0 2 Inter-Governmental Relations Technical Committee 75.0 3 Kenya Law Reform Commission 75.0
4 Energy Regulatory Commission 70.0
5 Independent Policing Oversight Authority 50.0
6 Office of the Director of Public Prosecutions 50.0 7 Office of the Registrar of Political Parties 50.0
Appendix 0-1: Partial Respondents Service Sector S/No. Institution Constitutional Commission and Independent Offices
1.! Salaries and Remuneration Commission 2.! Office of the Auditor General
Ministries and State Departments 3.! Ministry of Health.
State Corporations and SAGAs 4.! Media Council of Kenya
5.! Kenya Reinsurance
6.! Medical Practitioners and Dentist Board
7.! Higher Education Loans Board
8.! Huduma Kenya
9.! Kenya Cultural Centre/The National Theatre
10.! Child Welfare Society of Kenya
11.! National Research Crime Centre
12.! Brand Kenya Board
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Appendix XXVII: Participating Institutions during the Sensitization Workshops on Wealth Declaration and National Values and Principles of the Public Service
S/No Sector Name Institution Designation 1.! State Corporation Violet Aswa Athi Water Services
Board HRO
2.! State Corporation Mwanasha Rajab Kenya Accreditation Service
Legal Officer
3.! State Corporation David Ochieng Kenya accreditation service
Asst. Director Human resources and Training
4.! State Corporation Kettyghatetearucy Kenya Copyright Board Senior HRM Officer 5.! State Corporation Jane Ikunyua Kenya Deposit Insurance
Corporation Head Legal & Acting Board Secretary
6.! State Corporation Purity Maore Kenya Deposit Insurance Corporation
Manager, Hr& Administration
7.! State Corporation Mercy Bukania kenya film commission internal auditor
8.! State Corporation Ann Gicheha Kenya Film Commission Human Resource Officer 9.! State Corporation David Etyangidewa Kenya Industrial Estates
Limited Senior Human Resource Officer
10.! State Corporation Stellahnaikara Kenya Investment Authority
Manager, Hr& Administration
11.! State Corporation Georgeonyango Kenya Leather Deevelopment Council
Technical Officer
12.! State Corporation Patrick O. Nyadimo Kenya Leather Development Council
Human Resource Officer
13.! State Corporation Anne Kamau Kenya Meat Commission Company Secretary
14.! State Corporation Liliankieti kenya meat commission human resource officer
15.! State Corporation Caroline Kaiyumusango Kenya Medical Training College
Chief Legal Officer
16.! State Corporation Ruth Kemuntomaonga Kenya Safari Lodges & Hotels Ltd
Assistant HR
17.! State Corporation Hilary Mwenda Kenya Yearbook Editorial Board
Photojournalist
18.! State Corporation Paul Kaindo Kenyha Copyright Board Legal Counsel
19.! State Corporation George Wang'ang'a National Quality Control Laboratory
Deputy Director Finance and Administration
20.! State Corporation Rosedoris K. Njagi NEPAD/APRM Kenya Secretariat
Records Management Officer
21.! State Corporation Betty Saleri Pwani University Human Resource Officer 22.! State Corporation Boniface Musumbi Sacco Societies
Regulatory Authority Manager, Human Capital And Administration
23.! State Corporation Geoffrey Aorimomanyi University Of Nairobi Enterprises And Services
Manager Strategy & Corporate Governance
24.! State Corporation Edahmaiywa University Of Nairobi Enterprises And Services
Senior HRO
25.! State Corporation Sammy Maiyo Women Enterprise Fund Deputy Manager-Human Resources & Training
26.! State Corporation Truphenah Omung'ala Youth Enterprise Development Fund
Human Resource Manager
27.! State Corporation Isabella Kathambi Youth Enterprise Development Fund
Snr. Monitoring And Evaluation Officer
28.! State Department Lian Kemboi Kenya Medical Training College
Deputy Human Resource Manager
29.! State Department Erica Mutwiri NEPAD/APRM Kenya Secretariat
Assistant Manager HR/Administration
30.! State Department Eric Gate Kirubi Women Enterprise Fund Assistant Manager, Audit & Risk
31.! Statutory Commission or
Robert Mahenia energy regulatory commission
manager legal affairs
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S/No Sector Name Institution Designation Authority
32.! Statutory Commission or Authority
Zamzam Abdi EwasoNg'iro North Development Authority
Human Resource Manager
33.! Statutory Commission or Authority
Lillian Kamanzi EwasoNg'iro North Development Authority
ICT Officer
34.! Statutory Commission or Authority
Roda Hochira Independent Policing Oversight Authority
35.! Statutory Commission or Authority
Diana Watila Independent Policing Oversight Authority
36.! University Pamela Nafula Nyongesa Alupe University College
Asssistant Registrar (Human Resource)
37.! University Jedielsendeyo Chuka University Senior Assistant Registrar
38.! University Peter Wanduruakariuki Dedan Kimathi University Of Technology
Human Resource Officer
39.! University John Gitibirukioyah Dedan Kimathi University Of Technology
Legal Officer
40.! University Tabitha Mumbingunjiri Egerton University Senior Administrative Assistant Human Resource
41.! University Dr Thomas K Serrem Egerton University Registrar Human Capital And Administration
42.! University Cs. Rosemary Ngesa JaramogiOgingaOdinga University Of Science And Technology
Registrar Planning & Administration
43.! University Rodney Oluoch jaramogiogingaodinga university of scienec and technology
senior legal officer
44.! University Dr.Patrickagesamugesani Kaimosi Friends University College
Senior Assistant Registrar(HR)
45.! University Carolyneshikuku Kaimosi Friends University College
Integrity Assurance Officer
46.! University Mr. David Butalinamasaka Kibabii University Deputy Registrar (Administration and Human Resource)
47.! University Omukobanyukurimulati kibabii university intergrityassuarance officer
48.! University Joycekiragu Kirinyaga university Head, Human Resource
49.! University Jane Ndegwa Kirinyaga University Legal Officer
50.! University Joseph Kamotho Kisii University Integrity Assurance Officer 51.! University Isaac Orina Kisii University Ass Registrar Hr
52.! University Dr. Paul Muokinzioki Laikipia University Director, Dqas
53.! University Joseph Kairu Laikipia University Registrar Admnistration 54.! University Musyimimuvea Machakos University Senior Administrative
Assistant 55.! University Rose Matolo Machakos University SAR -HR &Head of HR
56.! University Grace Mumbindungu Maseno University Ag. Deputy Director - Human Resources
57.! University Kennedy Nyong'o Maseno University Legal Clerk
58.! University Josephine Osiro MasindeMuliro University of Science & Technology
Legal Officer
59.! University Christopher Wafula Noah MasindeMuliro Registrar, Admin
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S/No Sector Name Institution Designation University of Science and Technology
60.! University Samson Munialo Meru University of Science and Technology
Integrity Assurance Officer
61.! University Evelyne Gitonga Meru University of Science and Technology
Deputy Registrar HR
62.! University Emmanuel Rotich Moi University Assistant HR 63.! University Ruth Mitalo Multimedia University of
Kenya Human Resource Manager
64.! University Mumbimwihurih Multimedia University of Kenya
Legal Officer
65.! University Stephen Olooajwang Rongo University Adminstrative Assistant
66.! University Joyce Mokora Rongo University HRO 67.! University Chrisantoseodhiamboogony TaitaTaveta University Head of Human Resource
68.! University Anne Jemimmammata The Cooperative University of Kenya
Senior Assistant Registrar
69.! University Lilly Mwagodi The Co-operative Univesity of Kenya
Senior Adminstrative Assistant (Human Resource Department)
70.! University Kihoromagu The Technical University Of Kenya
Director, Hr
71.! University Washingtonewambas Tom Mboya University College
SaaHr
72.! University Moses Mwaikiragu Turkana University College
Counselor/Integrity Officer
73.! University Metobowilfred university of eldoret hr manager 74.! University Benjamin K. Rono University of Eldoret Deputy Registrar
Adminitration 75.! University Felix Rotich University of Embu Lecturer
76.! University Gladys Atambo University of Embu Human Resource Manager
77.! University Naomi Wacuka university of kabianga head of human resource 78.! University Kipkoechkimalel university of kabianga registrar administration
79.! University Monica Okubo University of Kabianga Student Counsellor
80.! University Monica Mwakazi University of Nairobi Senior Administrative Assistant
81.! University Mary Musyoki University of Nairobi Head Operations (HR & Administration)
82.! University Florence Muthuamuthee Chuka university Director.QAPC 83.! Ministry Joseph Abuya Ministry of Water &
Sanitation Chief Records Management Officer
84.! State Corporation Rose Ndiritu Commodities Fund HR & Administration Officer
85.! State Corporation Kipkemboi Tallam Agricultural finance corporation
General manager, human resources and administration
86.! State Corporation Geraldine Omukaga National government affirmative action fund
Youth development officer 1
87.! State Corporation James Mithamomuchiri Coast Water Services Board
Senior Human Resource Officer
88.! State Corporation Margaret Mutsili Agricultural finance corporation
Legal officer
89.! State Corporation Elizabeth Muiruri Agricultural development corporation
Human resource officer
90.! State Corporation Jimmy Okidiang'i Bomas of Kenya Ltd Human Resource Manager 91.! State Department Lawrence Kinyuamuthuri Government Chemist Senior Chemist
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S/No Sector Name Institution Designation 92.! State Corporation John Kamandemburu Medical Practitioners
and Dentists Board Human Resource Manager
93.! Ministry Williammakhanunasongo minstry of defence assistant secretary i 94.! State Corporation Anne Ondieki Medical practitioners and
dentists board senior licensing officer
95.! University Munaichepkemoiauidrey Bukura agricultural college
Human Resource Manager
96.! State Corporation Edna J. Koitie Anti-Doping Agency of Kenya
Assistant Manager-Human Capital and Administration
97.! State Corporation Sarah Idievashibutse Anti-Doping Agency of Kenya
Director, Standards & Compliance
98.! Ministry Victor O. Oduk Centre for Mathematics Science and Technology Education in Africa
Human Resource Management Officer
99.! State Corporation Erick Owino Kenya film commission Manager human resource and administration
100.! Ministry Justina Muthoni Miriti Ministry of Foreign Affairs
DEPUTY SECRETARY
101.! Ministry Joseph Mwanikikagiri Ministry of Foreign Affairs
Senior Human Resource Officer
102.! State Corporation Samuel Kamaumuthui Agro-Chemical & Food Company Limited
Human Resource Assistant
103.! Ministry Boniface Simba NATIONAL TREASURYAND PLANNING
Deputy Secretary
104.! State Department Marcella K. Obaga National Treasury Assistant Director ,Human Resource Management and Development officer
105.! State Corporation Edwin Tito Okiah Commodities Fund Internal Audit & Assurance Manager
106.! Ministry Zipporah Mutahi Interior And Coordination Of National Government
Senior Assistant Director HRM&D
107.! State Corporation Andrew Muthabuku Capital Markets Authority
Manager Human Capital and Administration
108.! State Corporation Michaelmuchiri Bomas of Kenya Ltd Human Resourcer Assistance
109.! State Corporation Peter Omangaodhiambo National Goverment Affirmative Action Fund
Human Resource and Development Asst.I
110.! State Corporation Pauline Miriga Tana Water Services Board
Human Resource & Administration Manager
111.! State Corporation Vincent Kachi Tana Water Services Board
Internal Audit & Assurance Manager
112.! University John Suge Bukura agricultural college
Senior principal lecturer
113.! State Department Nancy Gikuiyu The National Ntreasury And Planning, State Department For Planning
Chief Records Management Officer
114.! State Department Gerald Otienokepha The National Ntreasury And Planning, State Department For Planning
Information Communication Technology
115.! State Department Michael Ochiengonduru The National Ntreasury And Planning, State Department For Planning
Human Resources Management Assistant
116.! State Department Martha Ikiara State Department Of Interior
Senior Assistant Director
117.! State Corporation Agnes Kupa Anti-Counterfeit Agency Senior Human Resource Officer
118.! State Corporation Anita Kamakil Anti-Counterfeit Agency Strategy, Planning & Quality Assurance Officer
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S/No Sector Name Institution Designation 119.! University Samuel Partoip Maasai Mara University Director, Quality Assurance
And Performance Contracting
120.! State Corporation James K. Mweni Kenya Water Institute Senior Human Resource Officer
121.! State Corporation Catherine Mutwiwa Kenya Water Institute Monitoring And Evaluation Officer
122.! Ministry Richard K Terer Government Press Senior Printer
123.! State Corporation Christine Gatwirigakure Agricultural Development Corporation
Planning Officer
124.! State Department Eliasmurigi State Department of Interior
chief accountant
125.! State Department Rachel Nyakinyuamaina National Registration Bureau
Senior Registration Officer
126.! State Department Annahmbulanzinga National Registration Bureau
Senior Registration Officer
127.! State Department David Karani Betting Control And Licensing Board
Senior Gaming Inspector
128.! Ministry Dickson Magotsi State Department Of Interior
Deputy Secretary
129.! University Emmah W. Waruingi Murang'a University Of Technology
Senior Administrative Officer
130.! University Prof Bulitiagodrick Mathews
Murang'a University Of Technology
Registrar Administration, Finance, Planning And Development
131.! Ministry Stalin Kipkorir Ministry Of Defence Chief Human Resource Management And Development Officer
132.! State Department Charles Mainagitari Child Welfare Society Of Kenya
Finance Officer
133.! State Corporation Benardokumu Child Welfare Society Of Kenya
Accountant
134.! State Corporation Esther Jepchumbangetuny Chemelil Sugar Company Limited
Head Of Human Resource (Ag)
135.! State Corporation Jacqueline Kotonya Chemelil Sugar Company Limited
Quality Assurance Manager
136.! Ministry Makoba Edmond Kizito Centre For Mathematics Sxcuience And Technology Education In Africa
Dean Biology Department
137.! State Corporation Halkanoharohuqa Capital Markets Authority
Investor Education Officer
138.! Ministry Victor M Njagi Interior and coordination of National Government
supply chain management officer
139.! Ministry Stephen M. Mutua Interior and coordination of National Government
supply chain management officer
140.! Ministry Caroline W Mugwe Ministry of Water And Sanitation
Director HRM&D
141.! State Corporation Pamelaraburu Agriculture and Food Authority
Interim Senior Human Resource Officer
142.! State Corporation Bernardamadi Agriculture and food authority
Manager Labour, Welfare & Administration
143.! State Corporation Faith Mwangi Council of Legal Education
Head of Human Resource & Admin
144.! State Corporation Ignazia K. Kaimba Council of Legal Education
Internal Auditor
145.! Ministry Margaret Githaiga Directorate of Naitional Cohesion and Value
Assistant Secretary
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S/No Sector Name Institution Designation 146.! Ministry Kiprotichketertiony Directorate of national
cohesion and Values Assistant Director
147.! State Corporation Shikunyi D. Odhiambo East African Portland Cement Co. Ltd.
Manager-Perfomance and Change Management
148.! State Corporation Gertrude C. Chombo East African Portland Cement. Co. Ltd
Manager - Ethics & Investigations
149.! State Corporation Elizabeth Njau Energy Regulatory Commission
Head,HR& Administration
150.! State Corporation Erick Obiero Engineers Board of Kenya
Human Resource and Administration Manager
151.! State Corporation Jorum Ngunyi EPZA Head - Risk and Audit
152.! State Corporation Judy Gonyegonye EwasoNgiro South Development Authority
Corporate Affairs Manager
153.! State Corporation Godfrey Osborn Achieno EwasoNgiro South Development Authority
Senior Monitoring & Evaluation Officer
154.! State Department Richard Tankillle EwasoNgiro South Development Authority
Chief Manager, Human Resource And Admin
155.! State Corporation Frida Mbugua Export Promotion Council
Corporation Secretary
156.! State Corporation Naomi Kariuki Export Promotion Council
HR and Administration Manager
157.! State Corporation Fredrick Adeka Financial Reporting Center
Manager, HR and Administration
158.! State Corporation Simon C Kiplangat Geothermal development company
General manager
159.! State Corporation Michael Ketersembele Geothermal Development Company
Senior Engineer Fleet Management/IAO
160.! State Department Vainorakerubootwori Government Press Senior Human Resource Management Officer
161.! State Department John Oluochongwara Government Press Senior Assistant Government Printer
162.! State Corporation Priscilla Njuguna Idb Capital Limited Manager Legal Affairs
163.! State Corporation Andrew Bosco Were Idb Capital Ltd Human Resource And Admni Officer
164.! State Corporation Lilian Avisakagasi Industrial And Commercial Development Corproation
Senior Legal Officer
165.! State Department Judynjeru Industrialisation Director,HR
166.! Ministry James Sitieney Inspectorate of State Corporations
Assistant Inspector-General (Corporations)
167.! Ministry Wang'ombe James Inspectorate of State Corporations
Deputy Inspector General
168.! Ministry Jane Oyugi Intergovernmental Relations Technical Committee
Senior Human Resource Management Officer
169.! Ministry Monicahwambua Intergovernmental Relations Technical Committee
Assistant Director
170.! State Corporation Johnsonwakolimakhakha jomokenyatta foundation human resource officer 171.! State Department Perisbosiborimiencha Kenya Animal Genetic
Resources Centre Manager Sales and Marketing
172.! State Department Jonathan Njogu kenya Institute of Business Training
Senior Principal Lecturer I
173.! State Corporation Harriet Okoth Kenya Yearbook Editorial Board
Head of HR
174.! Ministry Jones Cheruyot ministry of industrialization,trade and cooperatives
senior assistant secretary
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S/No Sector Name Institution Designation 175.! State Department John K. Ngure Ministry of Trade,
Industry & Cooperative Chief HRM Assistant
176.! State Department Jayne Kwamboka Asuma Ministry Of Trade, Industry & Cooperative
Deputy Director Hrm&D
177.! Ministry Jackson Barngetuny Ministry Of Trade, Industry & Cooperative
Senior Assistant Internal Auditor General I
178.! State Department Joyce Maritim State Department For Cooperatives
Principal Assistant Cooperative Officer
179.! State Department Isaac Rogena onsarigo State Department For Industrialization
Chief Human Resource Management Officer
180.! State Department Donald Oluoch Bolo State Department Fot Cooperatives
Assistant Director Human Resource Management
181.! State Department Ann Mwaura The Jomo Kenyatta Foundation
Assistant Legal Officer
182.! State Corporation Thomas Ombonyo mongare Export Procesing Zone Authority
Manager HR And Administration
183.! University Mercy N. Njoki Jkuat Assistant Registrar HR
184.! University Symon P. Otieno Jkuat University Human Resource Manager 185.! State Corporation Felistasmutheukyuli Kasneb Assitant Manager, Staff
Benefits 186.! State Corporation Marylucy A. Ajwang Kasneb Human Capital And Ration
Director 187.! State Corporation Etahnjokinjenga Kenya Airports
Authority Integrity Officer
188.! State Corporation Hellen Kairu Kenya Airports Authority
Human Resource Administrator
189.! State Corporation Ruth Njihia Kenya Bureau Of Standards
Human Resource Officer
190.! State Corporation Wilson Simiyu Kenya Bureau Of Standards
Principal Human Resource
191.! State Corporation David Ontwekaondieki Kenya Civil Aviation Authority
Chief Inspector Ais
192.! State Corporation Stephen O. Rangar Kenya Civil Aviation Authority
Chief Human Resource Officer
193.! State Corporation Peter Mutua Kenya Dairy Board Director Corporate Services 194.! State Corporation Erastus Wambuamutiso Kenya Dairy Board Manager,Internal Audit
195.! State Department Kepherowino Kenya Education Management Institute
Human Resource Officer
196.! Ministry Samuel Ochiengmawega Kenya Education Management Institute
Internal Auditor
197.! State Corporation Reginahkemboi Kenya Electricity Transmission Company Limited
Ag. Senior Manager Human Resource And Administration
198.! State Corporation Stephen Nashondwoya Kenya Electricity Transmission Company Ltd
Records Officer
199.! State Corporation Thomas Tuva Kenga Kenya Ferry Services Limited
Human Resource And Administration Manager
200.! State Department Aggreymaherookema Kenya Ferry Services Limited
Senior Adminstrative Assistant
201.! State Corporation John Nyambumalombe Kenya Film Classification Board
Human Resource And Administration Manager
202.! State Corporation Veronica Nyambura Kenya Forest Service Chief Human Resource Officer
203.! State Corporation Janet Wambui Kenya Forestry Reseach Institute
Human Resource Officer
204.! State Corporation Sarah Mogaka Kenya Forestry Research Institute
Principal Communication And Public Relations
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S/No Sector Name Institution Designation Officer
205.! State Corporation Ruth Muthoniwanja Kenya Industrial Property Institute
Strategy And Planning Officer
206.! State Corporation Elvine Beryl Apiyo Kenya Industrial Property Institute
Legal Officer
207.! State Department Alice Anzemobiketi Kenya Industrial Training Institute
Deputy Director
208.! State Department Willy Rotich Kenya Industrial Training Institution
Lecturer 11
209.! State Corporation Samuel Mainagithinji Kenya Institute For Public Policy Research And Analysis
Senior Internal Auditor
210.! State Corporation Emmanuel Mulwa Kenya Institute Of Curriculum Development
Deputy Director Hr&Md
211.! State Corporation Kennedy Mose Kenya Institute Of Curriculum Development
Chief Security Officer/Adm
212.! State Corporation Simon Nyamolo Kenya Institute Of Mass Communication
Administration Manager
213.! State Corporation Vickie Mburugu Kenya Institute Of Mass Communication
Human Resource Manager
214.! State Corporation Felistuskabiru Kenya Law Reform Commission
Principal Hrmo
215.! State Corporation Kennedy Ommala Kenya Marine & Fisheries Research Institute
Senior Human Resource Officer
216.! State Corporation Ken Njagi Kenya Marine & Fisheries Research Institute
Planning Officer
217.! State Corporation Raya S. M Salim Kenya Maritime Auhority
Legal Officer
218.! State Corporation Joel K. Bii Kenya Maritime Authority
Human Resource & Admin Manager
219.! State Corporation Samuel Ng'ethe Kenyaindustrial Property Institute
Human Resource Manager
220.! State Department Stephen N Njagi Ministry Of Agriculture And Irrigation,StateDepartmet For Irrigation
Principal Records Management Officer
221.! Constitutional Commission
Caroline Gateru National Cohesion And Integration Commission
Senior Human Resource Officer
222.! State Corporation Jacky Cheboi Sports Kenya Human Resource Officer 223.! State Department Danish Onyango sstate department of
infrastructure Assistant Secretary 1
224.! State Department Henry Omosa State Department For Irrigation
Director Human Resource
225.! State Department Orareondieki State Dept For Infrastructure
Ict Officer
226.! State Corporation Festus Riungu Water Resources Authority
Chief Human Resource Officer
227.! State Corporation Janet Olewe Water Resources Authority
Chief Legal Officer
228.! State Corporation Eric Mwangi Competition Authority Of Kenya
Director, Corporate Service
229.! State Corporation Faith Gatwirimarete Competition Authority Of Kenya
Human Resource And Administration Officer
230.! State Corporation Charles Maina Consolidated Bank Of Kenya Ltd
Talent Management Officer
231.! State Department Jacinta Lwanga Consolidated Bank Of Kenya Ltd
Head Of Human Resources
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S/No Sector Name Institution Designation 232.! Independent Office Diana Muia Ethics And Anti-
Corruption Commission Ethics Officer
233.! State Corporation Clara Ouko Kenha Senior Corporate Communication Officer
234.! State Corporation Benjamin Gitamoonyancha Kenya Agricultural And Livestock Research Organization
Principle Human Resource Officer
235.! State Corporation Jairusombui Kenya Industrial Research & Development Institute
Assistant Director-Human Resource And Administration
236.! State Corporation Lydiahiobara Kenya Industrial Research & Development Institute
Senior Human Resources Development Officer
237.! State Corporation Thomas Sitienei Kenya Industrial Research & Development Institute
Accountant
238.! State Corporation Andrew Nyachio Kenya National Examination Council
Senior Legal Officer
239.! State Corporation Andrew F. Shikhule Kenya National Highways Authority
Deputy Director - Human Resource Management
240.! State Corporation Joseph Kinyua Kenya National Shipping Line Ltd
Container Logistics Manager
241.! State Department Rollynnekoyechebosi Kenya National Shipping Line Ltd
Management Accountant
242.! State Corporation Jeremiah Opata Kenya National Trading Corporation
Human Resource Officer
243.! State Corporation Rahmambarakawadh Kenya Petroleum Refineries Ltd
Payroll Officer
244.! State Corporation Kadzo Kalama Kenya Petroleum Refineries Ltd
Legal Counsel
245.! State Corporation Caroline Wahogo Kenya Pipeline Co. Ltd Senior Human Resource Officer (Employee Benefits)
246.! State Corporation Wanjakanyi Kenya Pipeline Co. Ltd Chief Integrity Ethics Officer
247.! State Corporation Thomas K. Bett Kenya Post Office Savings Bank
Head Of Human Resources & Administration
248.! State Corporation Samuel Muriu Kenya Post Office Savings Bank
Manager Internal Audit
249.! State Corporation George Koskey Kenya Power Chief Integrity Ethics Officer
250.! State Corporation Asava Kadima Kenya Railways Human Resource Manager 251.! State Corporation Kbui David Njogu Kenya Railways Legal Services Manager
252.! State Corporation Philip Arusei Kenya Seed Company Senior Human Resource & Admin. Officer
253.! State Corporation Stephen Malakwen Kenya Seed Company Head Of Human Resources & Administration
254.! State Corporation Magdalene Thiriku Kenya Trade Network Agency
Senior Human Resources Development Officer
255.! State Corporation Francesca C.Boen Kenya Urban Roads Authority
Deputy Director Human Resource Management & Administration
256.! State Corporation John Roktokcheboi Kenya Urban Roads Authority
Assistant Director-Corporate Communications
257.! State Corporation Moses O. Nyagudi Kenya Utalii College Deputy Human Resources Officer
258.! State Corporation Patsy Litunya Kenya Utalii College Human Resources Officer
259.! University Daniel Kimondo Kenyatta University Assistant Registrar
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S/No Sector Name Institution Designation 260.! State Department Dr Silvia K. Vundi Ministry Of Devolution
And Asal Deputy Director, Capacity Building, Civic Education And Participation
261.! Ministry Macharia John Ministry Of Information Communications And Technology
Deputy Director - Human Resource Management
262.! Ministry Paul Gichukimacharia Ministry Of Information Communications And Technology
Senior Economist
263.! State Corporation Josephine Mwikalikimeunthenge
Sacco Societies Regulatory Authority (Sasra)
Senior Officer Compensation & Staff Development
264.! State Department Mary C Kemunto State Department For Devolution
Deputy Director - Human Resource Management
265.! State Department Azenathanyangohamisi State Dept Of Information Communication Technology
Human Resources Management And Developmentofficer I
266.! State Department John Keiteodhiambo State Dept Of Information Communication Technology
Director Human Resource
267.! State Department Robertogachi Civil Registration Senior Assistant Director Human Resource Management
268.! Constitutional Commission
Douglas Oliech Olang Ethics And Anti - Corruption Commission
Human Resource Officer
269.! State Corporation Benard Mwenje Kenya Broadcasting Corporation
Human Resource Officer
270.! State Corporation Fridahnyamu Kenya Broadcasting Corporation
Corporate Communication Officer
271.! State Corporation Daniel Okoth Kenya Broadcasting Corporation
Human Resource Manager
272.! State Corporation Martin O. Makallah Kenya Electricity Generating Company Plc
Chief Human Resource Officer
273.! State Corporation Peter Mwangikaranja Kenya Electricity Generating Company Plc
Business Performance Officer
274.! State Corporation Roselyn Waudomugavana Kenya Literature Bureau Human Resources Manager 275.! State Corporation Loicemuteti Kenya Literature Bureau Assistant Human Resource
Manager 276.! State Corporation Tabitha Mwaniki Kenya National
Assurance Company(2001)Limited
Company Secretary
277.! Constitutional Commission
Abel Sauti Kenya National Commission on Human Rights
head of monitoring and evaluation
278.! Constitutional Commission
Kathambigichunge Kenya National Commission on Human Rights
Human Resources Officer I
279.! State Corporation Judith Yamo Kenya Rural Roads Authority
Human Resource Manager
280.! State Corporation Domnicsirongantialei Kenya Water Towers Agency
Senior Water Towers Officer
281.! Statutory Commission or Authority
Ibtisammbarakawadh Kenya Water Towers Agency
Manager Human Resource and Administration
282.! State Corporation Jonathan Kirui Kenya Wildlife Service Assistant Director
283.! State Corporation Oteke Erick Joel Kenya Wildlife Service Assistant Human Capital Officer
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S/No Sector Name Institution Designation 284.! State Corporation Abigail Jane Ayako Kenyatta International
Convention Centre Human Resources Manager
285.! State Corporation Maureen Chogo Kenyatta International Convention Centre
Legal and Regulatory Affairs Manager
286.! University Ignatiuswawerugichia kenyatta university head personnel 287.! State Corporation Sarah Baraza KonzaTechnopolis
Development Authority Ag. Cm Finance, Hr&Admin
288.! State Corporation James Nyakweba Lake Basin Development Authority
Manager Human Resource
289.! State Corporation Grace Abuto Lake Basin Development Authority
Manager Internal Audit
290.! State Corporation Naomi Jelimo Lake Victoria North Water Services Board
Chief Manager Human Capital And Administration
291.! State Corporation Daniel Owino Lake Victoria North Water Services Board
Manager Corporate Affairs
292.! State Corporation Jane Ndindamusyoka Lapfund Administration Officer
293.! State Corporation James Achuka Lapsset Authority Human Resource/Administration Officer
294.! State Corporation James Kamau Lapsset Authority Internal Auditor
295.! State Corporation Rosemary Mutisya Local Authorities Provident Fund
Resource Centre Administrator
296.! State Corporation Peter Katikukivuva Micro And Small Enterprises Authority
Head Human Resources
297.! Ministry Shadrackwaithaka Ministry Of Education Principal Vocational Training Officer
298.! State Corporation Felix Kosgei Moi Teaching And Referral Hospital
Chief Human Resource Officer
299.! State Corporation Paulkiprotichmulwo Moi teaching and referral hospital
Human Resource Officer
300.! State Corporation Dennis Machariakaranja Nairobi Centre For International Arbitration
Senior Internal Auditor
301.! State Corporation Toroitich Dickson Kimutai Nairobi Centre For International Arbitration
Princicipal Human Resource And Administration Officer
302.! State Corporation Winnie Molonko Nairobi International Financial Centre Authority
Legal Counsel
303.! State Corporation Mutigawanjau Nairobi International Financial Centre Authority
Finance Officer
304.! State Corporation Julius Kirigua National Cereals and Produce Board
Sr. Research and Business Development Officer
305.! State Corporation Irene Kakui National Cereals and Produce Board
Ag. Senior HR Officer
306.! State Corporation Stacey Menga. National Construction Authority
Senior HR Officer
307.! State Corporation Esther .M. Onyambu National Construction Authority
Assistant Manager Human Resource Management
308.! State Corporation Pauline Jenaidenjugu National Construction Authority
Senior Corporate Strategy Officer
309.! State Corporation Vincentakarah national council for persons with disabilities
chief legal officer
310.! State Corporation Annetopisiakusero national council for persons with disabilities
human resource management officer
311.! State Corporation Robert Otienookumu National Council for Population and Development
Senior Administration Officer
312.! State Corporation Habiba Barre Aden National Council for Human Resource Officer
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S/No Sector Name Institution Designation Population and Development
313.! Constitutional Commission
Lucy Jeronomandago National Gender and Equality Commission
Human Resource Manager
314.! State Corporation Susan Njerimungai Numerical Machining Complex
Senior Adminstrative Officer
315.! State Corporation Lilian Akothowino Numerical Machining Complex
Human Resource Officer
316.! Independent Office Kiokomaundu Office Of The Director Of Public Prosecutions
Senior Accountant
317.! Independent Office Monica Mburugu Office Of The Director Of Public Prosecutions
Ag. Senior Assistant Director Human Resource Management
318.! State Department Jane Warwinu Shipping And Maritime Human Resource &Development Officer 1
319.! State Department Catherine Mwenda State Department For Crop Development
Senior Assistant Director Human Resource Management
320.! State Department Ali Mwinyimwakuphunza State Department For Crops Development
Human Resource &Development Officer 1
321.! State Department Timothy Melitalempayiai State Department For Crops Development
Human Resource Management And Development Officer
322.! State Department Robert Tonui State Department For Culture And Heritage
Deputy Director Of Human Resource Management And Development
323.! State Department Juanita Ombima State Department For University Education And Research
Senior Assistant Director Human Resource Management
324.! State Department Grace Kaveke State Department For University Education And Research
Human Resource Management And Development Officeri
325.! State Department Henry Obanyi State Department Of Housing And Urban Development
Director Hrm&D
326.! State Department Daniel G Gitau State Department Of Housing And Urban Development
Principal Human Resource Management Officer
327.! State Department Judith Akothoywer State department of public works
Senior Economist II
328.! State Department James M. Gatere State department of public works
Deputy Director human resource management and development
329.! State Department Grace Wairimu State Department Of Vocational And Technical Training
Principal Human Resource Management Officer
330.! University Anthony Maangi The Kisumu National Polytechnic
Performance Contract Coordinator
331.! University Omindemaurice the kisumu national polytechnic
Human Resource Officer
332.! State Corporation Violet G. Aswa Athi Water Services Board
Assistant Human Resource Officer
333.! Constitutional Commission
Winnie Tallam Commission On Administrative Justice
Senior Legal Officer
334.! Constitutional Commission
Christine Omollo Commission On Administrative Justice
Manager Human Resource & Administration
335.! State Corporation Naomi Njoroge Insurance Regulatory Authority
Human Capital Development Officer
336.! University Dr. Humphrey Omondi Karatina University Registrar Planning &Admin &
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S/No Sector Name Institution Designation 337.! University Anne Catherine Mumbi Karatina University Legal Officer
338.! State Corporation Richard Nyakundi Kenya Animal Genetic Resources Centre
Senior Records Management Officer
339.! State Corporation Daniel Saruni Kenya Medical Research Institute
Assitant Director Human Resource Management
340.! State Corporation Musaukyanesa John Kenya Medical Research Institute
Assitant Director
341.! State Corporation Patricia Ndindanzioki Kenya Medical Research Institute
Human Resource Officer Ii
342.! State Corporation Joyce Maingi Kenya School Of Law Human Resource And Admin Manager
343.! State Corporation Brenda Amondikiberenge Kenya School Of Law Personal Assistant
344.! State Corporation Maureen Cherwon Kenya Tourism Board Human Resource Officer 345.! State Corporation Kimutaingeno Kenya Tourism Board Assistant Pr Manager
346.! State Corporation Maundumuli Kenya Tourism Board Human Resources And Admin Manager
347.! State Corporation Veronicahwanjirukoigi Kenya Veterinary Board Assistant Human Resource Officer
348.! State Corporation Sammy Kigen Lake Victoria South Water Services Board
Chief Manager Human Resources And Administration
349.! State Corporation George Otienoageng'o Lake Victoria South Water Services Board
Chemist
350.! Ministry Anne Kariithi ministry eastafrica corporation ®ional development
deputy director human resource management and development
351.! Ministry Benson Munenenjeri Ministry Of Education Clerical Officer 352.! Ministry Hillary Hajula Ministry Of Education Senior Clerical Officer
353.! Ministry Elijah K. Song'ony Ministry Of Environment And Forestry
Under Secretary
354.! Ministry Rosemary Wamoto Ministry Of Environment And Forestry
Deputy Director, Hrm&D
355.! State Corporation Gregory J. Weere National Aids Control Council
Head, Human Resources & Administration
356.! State Corporation Julia Njagi National Biosafety Authority
Principal Biosafety Officer
357.! State Corporation Mary Mwakaimwinga National Biosafety Authority
Chief Human Resource Officer
358.! State Corporation Nancy Jebetnaburuki National Crime Research Centre
Corporate Affairs Officer
359.! State Corporation Mark Shiundu National Crime Research Centre
Research Officer/
360.! State Corporation Mary Mwongelimakau National Environment Management Authority
Human Resource Officer Ii
361.! State Corporation Esther W. Chege National Environment Management Authority
Deputy Director Human Resource And Administration
362.! State Corporation Emmanuel Wekesa NATIONAL ENVIRONMENT MANAGEMENT AUTHORITY
Senior Admin &HR Officer
363.! State Corporation Thomas Omolloofwa National Housing Corporation
Principal Engineer
364.! State Corporation Mary Mauta National Housing Corporation
Human Resource Officer
365.! State Corporation Lemunen Solomon National Industrial Training Authority
Chief Human Resource Officer
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S/No Sector Name Institution Designation 366.! State Corporation George Eyinda National Industrial
Training Authority Human Resource Officer
367.! State Corporation Charles Maina National Sports Fund Senior Human Resource Management Officer
368.! State Corporation Rizikimukamimugira National Water Harvesting & Storage Authority
Human Resource Officer
369.! State Department Sharon Obonyo National Water Harvesting & Storage Authority
Chief Legal Officer
370.! State Department Joyce Chao Mwaighonda National Youth Service Human Resource Management Assistant
371.! State Department Margaret W. Mbugua National Youth Service Human Resource Officer
372.! State Corporation Beryl Odete Non GovermentCoordinations Board
Assistant Hr Manager
373.! State Corporation Mohamed Musa Ali Northern Water Services Board
Sociologist
374.! State Corporation Arfon Osman Northern Water Services Board
Ag.Human Resource Officer
375.! State Corporation William Togom Nyayo Tea Zones Development
Head Of Human Resource And Administration
376.! State Corporation Florence Wambeti Pest Control Products Board
Pesticide Inspector
377.! State Corporation Callen Okara Pest Control Products Board
Manager, Human Resource Management &Administration
378.! State Corporation Doreen Gitonga Policyholders Compensation Authority
Ict Officer
379.! State Corporation Nyakoiomache Peter Privatization Commission
Hr And Administration Officer
380.! State Corporation Monicahmurache Privatization Commission
Ict Officer Assistant
381.! University Mary Wambuimburu South Eastern Kenya University
Registrar Admin & Human Resource Management
382.! University Harrison Maithya South Eastern Kenya University
Director, Linkages And International Programmes
383.! State Department Jane Macharia State Departement Of Agricultural Reseach
Assitant Director Human Resource Management And Development
384.! State Department Keziah Wanjikunjonjo State Department For Wildlife
Principal Human Resource Management&Development Officer
385.! State Department Alfred Ong'ong'e State Department For Wildlife
Senior Human Resource Management Officer
386.! State Department Andrew Ayarahokwach State Department Of Early Learning And Basic Education
Deputy Director Human Resource Management And Development
387.! State Department Elicanahmoengamosiori State Department Of Tourism
Deputy Director Human Resource Management And Development
388.! State Department Aggreyindiavondagala State Department Of Tourism
Principal Human Resource Management And Development Officer
389.! State Corporation Phoebe Nyangi The Kenya National Examinations Council
Chief Human Resource Officer
390.! State Corporation Martha M. Wanjuki Anti-female Genital Mutilation Board
Principal Human Resource Management Officer
391.! Statutory Commission or
Elizabeth Njogu Central Bank Of Kenya Legal Officer
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S/No Sector Name Institution Designation Authority
392.! State Corporation Terry Nganga Central Bank Of Kenya Ag. Director, Human Resources
393.! Constitutional Commission
Cariolinekarimi Commission On Revenue Allocation
Records Manager
394.! State Department Samuel Mang'ale Correctional Services Senior Assistant Director Human Resource Management/Development
395.! Independent Office Sharon Speranza Council of Governors Human Resource Officer
396.! Independent Office Mukamikibaara Council of Governors legal officer
397.! State Corporation Judy Wawerumuthoni Kenya Institute of Special Education
Administrative Officer
398.! State Corporation Andrew Wafula Kenya Institute of Special Education
Integrity Officer
399.! State Corporation Joan Wanyoike Kenya Institute of Supplies Management
Executive Assistant/ Human Resource Coordinator
400.! State Corporation Agnettamufutu Kenya Medical Supplies Authority
Assistant Human Resource Manager
401.! State Corporation Catherine Muneria Kenya Medical Supplies Authority
Asst.Hr&Adm Manager
402.! State Department Ann Kimani Kenya Meteorological Department
Ag.Principal Human Resource Management/Development Officer
403.! State Department David N. Mburu Kenya Meteorological Department
Ag Deputy Director
404.! State Corporation George Albert Owino Kenya National Bureau Of Statistics
Manager Internal Audit
405.! State Corporation Joselinengumba Kenya National Bureau Of Statistics
Manager Human Resource Management
406.! State Corporation Orphanyakundi Kenya National Commission For Unesco
Deputy Director, Ethics Of Science And Sports
407.! State Corporation David Looremeta Kenya National Organization For Unesco
Manager, Human Resource
408.! State Corporation Reuben Sawe Kenya Ordanance Factories Corporation
Chief Human Resource Officer
409.! State Corporation Stanley Kithuva Kenya Ordinance Factories Corporation
Human Resource Officer
410.! State Corporation Beth Mburai kenya plant health inspectorate service
head human resource & administration
411.! State Corporation George Ombasomogaka Kenya Plant Health Inspectorate Service
Corporation Seretary and Head of Legal Affais
412.! State Department Eliudokelloopilo Kenya Prisons Service Superintendent
413.! State Department Silas Mtambu Kenya Prisons Service Assistant Commissioner of Prisons
414.! State Department Simon Gichuki Kenya Prisons Service Human Resource Management officer
415.! State Corporation Franklinekiogoragitonga Kenya Revenue authority Assistant manager 416.! State Corporation Esther Masibayi Kenya Revenue
Authority Manager For Ethics Compliance
417.! State Corporation Florence N. Wanguku Kenya School Of Government
Ag. Head Of Human Resource
418.! State Corporation Hellen Wasike Kenya Trade Network Agency
Manager HR & Administration
419.! State Corporation Edna Adala Kenya Universities & Colleges Central Placement Service
Manager Legal & Corporation Secretary
420.! State Corporation Maxwell Okothzange Kenya Universities And Manager, Human Resource
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S/No Sector Name Institution Designation Colleges Central Placement Service
And Administration
421.! State Corporation Geoffrey Simwa Kenya Vetrinary Vaccines Production Institute
Human Resource Manager
422.! State Corporation Elizabeth Kebenei Kerio Valley Development Authority
Human Resource Manager
423.! State Corporation Peter Kurui Kerio Valley Development Authority
Manager Internal Audit
424.! State Corporation Josphatnjogukibaara Media Council Of Kenya Human Resource & Administration Manager
425.! State Department Esat African Community Ministry Of East African Community And Regionall Development
Human Resource Management Assistant 1
426.! Ministry George Oduor Ministry of Energy Human Resource Management And Development Officer
427.! ministry Eliudmwaruah Ministry Of Energy Assistant Director Human Resource Management And Development
428.! Ministry Daniel Ogwayo Ministry Of Health Principal Human Resource Management Officer
429.! State Department Patrick Kinyanjuinjoroge Ministry Of Labour And Social Protection
Principal Human Resource Management Officer
430.! Ministry Jane Nyandiamaina Ministry of Lands & Physical Planning
Senior Assistant Director
431.! Ministry Dickson Makazi Ministry of Lands & Physical Planning
Senior Human Resource Management Officer
432.! Ministry David William O. Ochiel Ministry of Lands & Physical Planning
Deputy Director, Human Resource Management &Development
433.! Ministry William Wachira Ministry of Lands & Physical Planning
Human Resource Management And Development Officer
434.! Ministry Naomi Ndambuki Ministry of Lands and Physical Planning
Human Resource Officer 1
435.! Ministry Agnes Ongirinyakiba Ministry Of Lands And Physical Planning
Director, Human Resource Management And Development
436.! Ministry Thomas Mwawasimwalukuku
Ministry Of Tourism & Wildlife
Human Resource Management & Development Officer I
437.! State Corporation Gideon Kirui National Commission For Science Technology And Innovation
Ag. Director Corporate Services
438.! State Corporation Victoria Mbotela National Drought Management Authority
Officer Administration
439.! State Corporation Patrick Musichi National Drought Management Authority
Human Resource and Administration Manager
440.! State Corporation Announciatermuoti National Environment Trust Fund
Human Resource Manager
441.! State Corporation Purity Wangari National Environment Trust Fund
Human Resource Assistant
442.! State Corporation Jane Wangu National Environment Trust Fund
Administration Officer
443.! State Corporation Duncan Emuronekeru National Government Constituencies Development Fund Board
Senior Human Resource Officer
444.! State Corporation Dinah Kirwa National Hospital Director, Human Resource
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S/No Sector Name Institution Designation Insurance Fund And Administration
445.! State Corporation Nicholarsemodiah National Hospital Insurance Fund
Manager Ethics And Integrity
446.! State Corporation Stanvasongalo National Museums Of Kenya
Director Administration &Human Resource
447.! State Corporation David Mbuthia National Museums Of Kenya
Keeper Central And Western Regions
448.! Statutory Commission or Authority
Njoroge Julius Kihara National Transport And Safety Authority
Officer 2 Corporate Strategy And Planning
449.! State Corporation Collins Kiptoo National Transport And Safety Authority
Senior Human Resource Officer
450.! State Corporation Evelyn Pakine Ntational Transport & Safety Authority
Corporate Strategy Officer
451.! Ministry Ernest Daniel Alela Office of the Attorney General
Deputy Director, HRM&D
452.! Independent Office Seth Masese Office of the Attorney General and Department of Justice
Senior Principal State Counsel
453.! Independent Office Shadrackchandomwamuye Office of the Controller of Budget
Manager HR & Administration
454.! Independent Office Irene Arimi Office Of The Controller Of Budget
Chief Human Resource Management And Administration Officer
455.! State Department James Grant Mbogho Office Of The Deputy President
Chief Human Resource Management Officer
456.! Ministry Gladys Chakimnjala Office Of The Deputy President
Human Resource Officer 1
457.! Independent Office Anastacia Kaberere Office Of The Registrar Of Political Parties
Senior Training And Development Officer
458.! Independent Office Jacqueline Kosgei Office Of The Registrar Of Political Parties
Principal Human Resource Management Officer
459.! State Department Rosemary W. Gichohi Public Service And Youth Affairs
Senior Assistant Director Human Resource Management/Development
460.! Constitutional Commission
Mildred Akelo Public Service Commission
Senior Human Resource Management Officer
461.! Constitutional Commission
Caroline Kiget Public Service Commission
Assistant Director Human Resource
462.! State Corporation Caren Cheptumlagat Rift Valley Water Services Board
Legal Service Manager
463.! State Corporation Leah J. Tanui Rift Valley Water Services Board
Human Resources Manager
464.! Statutory Commission or Authority
Betty Mukami Rural Electrification Authority
Human Resource Officer
465.! State Corporation Margaret Nzau Rural Electrification Authority
Principal Human Resource Officer
466.! State Corporation Allan Weche School Equipment Production Unit
Performance Contracting Coordinator
467.! State Corporation Jack Opiyo South Nyanza Sugar Co. Ltd
Human Resource Services Manager
468.! State Corporation Kennedy Onyango South Nyanza Sugar Company
Audit Manager
469.! State Department Sylvester Omondi Bolo State Department For Fisheries, Aquaculture & The Blue Economy
Director Human Resource Management And Development
470.! State Department Maurice Oduorokoth State Department For Fisheries, Aquaculture & The Blue Economy
Assistant Secretary 1
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S/No Sector Name Institution Designation 471.! State Department Daniel Kasae Sire State Department for
Gender Affairs Human Resource Officer 1
472.! State Department Gloria Wesonga State Department for Public Service and Youth
Human Resource Management And Development Assistant
473.! State Department Simon Gabriel Omondi State Department for Public Service and Youth
Human Resource Management Officer I
474.! Ministry Isaac Orangi State Department For Transport
Assistant Director Human Resource
475.! State Department Keziah Njonjo State Department For Wildlife
Principle Human Resource Management Officer
476.! State Department Patrick Kinyuangugi State Department Of Post Training And Skill Development
Clerical Officer
477.! State Department John Kennedy Okolaodipo State Department Of Corrections - Probation And Aftercare Service
Senior Assistant Director
478.! State Department Stephen Kimani Irungu State Department Of Gender Affairs
Principal Human Resource Management Officer
479.! State Department Gregg Otienoochido State Department Of Housing And Urban Development
Human Resource Management And Development
480.! State Department Origaogutu Joshua Fredrick State Department Of Housing And Urban Development
Senior Deputy Secretary
481.! State Department Mary Ndungu State Department Of Housing And Urban Development
Deputy Director Slum Upgrading
482.! State Department Nancy Jepchirchirbirgen State Department Of Mining
Human Resource Management Officer I
483.! State Department Benard Kenneth Orina State Department Of Mining
Ag Director Human Resource Management And Development
484.! State Department Bwanaidiyaro Suleiman State Department Of Transport
Human Resource Management And Development Officer
485.! Statutory Commission or Authority
Esther Ng'endomukiha Technical And Vocational Education Training Authority
Senior Human Resource Officer
486.! State Corporation Pauline Kirubi The Kenya National Examinations Council
Human Resource Assistant
487.! State Department Mary Lokoro The Kenya Vision 2030 Delivery Secretariat
Human Resource Officer
488.! State Department Zipporah Onyoni The Kenya Vision 2030 Delivery Secretariat
Manager, Human Resource And Administration
489.! State Corporation Carolyne C. Misoi Tourism Finance Corporation
Head Of Human Resource And Administration
490.! State Corporation Michael Rerimoikoross Tourism Finance Corporation
Chief Credit Officer
491.! State Corporation Aden O.Adad Tourism Fund Manager Human Resource &Admin
492.! State Corporation Aden O. Adad Tourism Fund Manager Human Resource/Admin
493.! State Corporation Lucy Serem Tourism Regulatory Authority
Human Resource Manager
494.! State Corporation Ruth Kimaiga Tourism Regulatory Authority
Chief Corporate Strategy & Liaison Officer
495.! State Corporation Caroline Chirchir Unclaimed Financial Assets Authority
Manager Human Resource &Admin
496.! State Corporation Reginald Matekwa Unclaimed Financial Secretary/Admin Assistant
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S/No Sector Name Institution Designation Assets Authority
497.! State Corporation Namaromelukelesia Water Sector Trust Fund Integrity And Governance Officer
498.! State Corporation Caroline Njeru Water Sector Trust Fund Human Resource &Administration Officer
499.! State Corporation Lucy Mitu Water Services Regulatory Board
Human Resource Manager
500.! State Corporation Linetodiero Witness Protection Agency
Internal Auditor
501.! State Corporation Charles Mwale Witness Protection Agency
Principal Human Resorce Officer
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Appendix XXVIII: Evaluation Questionnaires
S/No Thematic Area Questions
General Information a)Name of Organization
b)Type of Organization
(Drop Down)*Add a category for Universities
c) What was your Authorized Establishment in FY 2017/18?Upload table
d) What is the composition of the staff in your organization?Upload table
e)Total No. of Staff as at 30th June, 2018 and the respective terms of service
(Drop Down P&P, Permanent, Contract, probation, temporary, Casual and Interns)
f)Seconded officers:
i. From your organization to other organizations
ii. To your organization from other organizations
(See Sample - Table I)
(Upload Table 1)
g) Number of officers on secondment for more than six (6) years:
i. From your organization to other organizations
ii. From other organizations to your organization (See Sample- Table 2)
(Upload Table 2)
Accountability for Administrative Acts
a) Does your organization have a client service charter? Yes/No
b) If yes above, state the year the charter was last reviewed?
c) If No, When will the client service charter be developed in your organization?
d) Has the reviewed charter been aligned to Values and Principles of the public service and the code of conduct and ethics for public service? Yes or No e) Does your organization have a grievance handling procedure? Yes/No
f) If No, state when your organization intends to put in place a grievance handling procedure. By December 2018: March, 2019drop down g) If No, are there plans to develop a grievance handling procedure by June, 2019 as recommended by the 2016/2017 Values Evaluation Report?Yes/No h) If yes above, state the year the grievance handling procedure was last reviewed?
i) Have the staff been sensitized on the reviewed grievance handling procedure? Yes/No. j) Does your organization have a Complaint register? Yes/No Drop down
k) If Yes, indicate the number of complaints lodged, resolved and pending?
l) Does your organization have a records and document management system? Yes/No If Yes, Is the system ; a) Manual, b) digital, c) bothCheck Box
m) How many active records does your organization hold?
a) 10,000 and below b) 11,000 – 50,000 c) 51,000 – 100,000 d) Over 100,000
n) How many Records Management officers are employed in your organization?
p) At what Job Group/Grade is the Head of the records management?
q) How long on average does it take to retrieve a record or document?
i) 1-5 minutes, ii) 6-10 minutes, iii) 11-15 minutes iv) over 15 minutesCheck Box
Ensuring high standards of professional ethics in
a) Was there a budgetary provision for sensitization on Ethics and Integrity in your organization during the FY 2017/2018? Yes /No
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S/No Thematic Area Questions
public service b) If Yes, how many officers were sensitized on Ethics and Integrity in the 2017/18 FY? c) Are there regulated professionals serving in your organization? Yes/No
d) If yes, indicate the professionals as per the attached sample –Table 3. (Professional body, No. registered, No. not registered, No. in good standing, No. supported for Continuous Professional Development, No. cited for professional misconduct, No. charged in court) (Upload Table 3)
e) Was there a budget provision to support CPD for staff in the FY 2017/2018?Yes/No f) Is there a budgetary provision to support CPD for staff in the FY 2018/2019 as recommended by the 2016/2017 Values Evaluation Report? Yes/No. g) Has your organization established linkages with regulated professional bodies as recommended by the 2016/2017 Values Evaluation Report? Yes/No. h) Does your organization conduct orientation for new officers? Yes/No
i) If yes, within what period after appointment are officers oriented?
a) one week, b) one month c) three months d) one year
j) Has your organization mainstreamed values and principles in the induction programme? Yes/No k) If No, when will the organization mainstream values and principles in the induction programme? l) Indicate the duration within which your organization took to induct newly appointed officersin FY 2017/2018 Within 3months after appointment
3-6 months after appointment
Over 6 months after appointment
Officers not inducted
No officers were appointed
i) Has your organization undertaken awareness forums on national values and principles of governance and values and principles of public service? Yes/No j) If Yes, indicate the No. of awareness forums and No. of officers sensitized in 2017/18 FY k) If No, what measures has your organization put in place to sensitize staff on national values and principles of governance and values and principles of public service?
Good Governance, Transparency and Accountability
a) What effective mechanism has your organization put in place to combat corruption? b) is the integrity assurance programme effective in combating corruption in the public service? Yes/No i) if yes, give reason(s)
ii) if No, give reason(s)
c)Is the Legal, policy and Institutional Framework for Fighting Corruption in Kenya adequate? Yes/No i) if No, give reason(s)
d) Does your organization have a Gift register? Yes/No
ii) If Yes, How many gifts were declared and registered in your organization during the 2017/2018 Financial year? e) (i)Does your organization have a Conflict of interest register Yes/No Drop down
ii) If Yes, How many cases of conflict of interest were registered during the 2017/2018 financial year? iii) Has your organization compiled schedule of registrable interests for each of your staff as required under the code of conduct and ethics? Yes/No iv) if yes, how many officers in your organization have filed registrable interests?
g) i) Has your organization administered commitment forms to your staff on the code of conduct and ethics? Yes/No Drop down
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S/No Thematic Area Questions
ii) If Yes, How many officers have signed the commitment form?
iii) If No, when will the officers sign the commitment forms? By December, 2018: by March 2019. Drop down h) ii) Has your organization sensitized staff on the revised Public Service Code of Conduct and Ethics 2016? Yes/No iii) If No, when do you intend to sensitize your staff on the revised Code of Conduct? By December, 2018: by March 2019. Drop down i) Have officers in your organization been charged on corruption related issues? Yes/No. If Yes:
i. How many officers have been charged?
ii. How many officers have been convicted?
Performance Management
a)Does your organization implement a performance management system? Yes/No
b) If Yes, State the performance management system in use in your organization
c) Does your organization undertake staff performance appraisals? Yes/No
d) If Yes, how many officers were rewarded for good performance and sanctioned for poor performance? e) Did your organization attain all your planned targets? Yes/No
f) If No, what was the percentage achievement of the planned target?
g) Do youutilize staff performance appraisalsresults in your organization?Yes/No
h) If Yes, how do you utilize the results?
i) In your opinion, is your staff appraisal system useful in improving performance in your organization? Yes/No j) If No, give reasons
c) Has your organization developed and implemented HR Plan? Yes/No
Improvement in service delivery
a) Has your organization implemented a Quality Management System (QMS)? Yes/No If yes, which one?
b) What is the percentage of Automation of business processes in your organization? a) 1% – 25%, b) 26% – 50%, c) 51% – 75%, d) 76% – 100% e) No Automation
c) Have the automated business processes been migrated to e-government portal? Yes /No d) How many printers, photocopiers, and shredders were bought by your organization in the last 3 financial years? Item 2015/16 2016/17 2017/18
No. of Printers
No. of photocopiers
No. of shredders
Has your organization decentralized services to the extent practicable? Yes/No
If Yes, How has your organization decentralized the services throughout the Country?Drop Box Regional offices;
Outreach Programs/Mobile Services;
Use of National Government offices in the Counties;
Partnership/Collaboration with public and private Agencies.
If No, when will your organization decentralize its services as recommended by the 2016/2017 Values and Principles Report?
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S/No Thematic Area Questions
Does your organization offer services through the Huduma platform? Yes/No
If No, when will your organization decentralize services through the Huduma platform as recommended by the 2016/2017 Values and Principles Report? Drop BoxBy June, 2019; December, 2019; and March 2020. Does your organization offer services online to clients? Yes/No
If Yes, what type of services does your organization offer online?
If No, give reasons (limit to 5 lines)
When is your organization going to offer services online?
Does your organization determine Customer Satisfaction levels? Yes/ No
If Yes, What is your customer satisfaction index? Drop box
a) 0% – 39%, b) 40% – 59%, c) 60% – 79%, d) 80% – 100% e) Index not established In your opinion, other than your organization, which public institution has the most efficient and effective service delivery system? Does your organization, implement honors, awards and commendation schemes to recognize exemplary value drivers and value carriers?Yes/No If Yes, what scheme does your organization implement?
If No, when will your organization introduce the honors and awards scheme?
In your opinion, other than your organization, which public service institution best exemplify our value systems? In your opinion are there officers in the public service who have best exemplify our values and principles? Yes/No If Yes, name three such officers (Upload table)
S/No. Name Designation Organization
7 Diversity Management Kindly indicate the facilities or services in your organization that have been customized or provided for use by persons with disabilities. Note: Drop down list to be provided (personal aides, access ramps, parking, availability of sign language interpreter, availability of braille, customized sanitary facilities, lifts)
Diversity Management a) Indicate the number of staff per ethnic group in your organization (Fill in the Text Box provided in the online tool)) b) What is the gender representation in your organization at six levels? (See Sample Table 5 (Upload Table 5) Did your organization recruit new officers in the FY 2017/2018? Yes/No If yes, whatwas the ethnic composition in the appointments? Upload Table Did your organization promote officers in FY2017/2018? Yes/No If Yes, what was ethnic composition in the promotional appointments? Upload Table Did your organization train officers in FY2017/2018? Yes/No
If Yes, what was ethnic composition of trained officers? Upload table
c) What is the representation of PWDs at various levels/job groups/grades in your organization? (See Sample Table 8 (Upload Table 8) How does your organization advertise vacancies? Newspapers Vernacular Radio
National radios Internet Television Local Administration
Social Media Any Other, (Specify)…..
What is your affirmative action programme to address diversity gaps on:
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S/No Thematic Area Questions
a) Gender b) ethnicity c) Disability (Upload Table 10a,b,c)
Equitable Allocation of Opportunities
a) What was the total procurement allocation in the 2017/18 FY? .....
b) How many groups benefited from Access to Government Procurement
Opportunities (AGPO) (Biashara Kenya Fund) in your organization in the FY 2017/18? Women
Youth
PWDs
c) State the total value of AGPO ( Biashara Kenya Fund) allocations in your organization to: Women
Youth
PWDs
Public Participation in policy making process
a) Has your organization developed stakeholder mapping? Yes/No
If yes, provide list of stakeholders
b) Has your organization developed a public participation Plan? Yes/No
c) How many public participation forums did your organization hold in FY2017/2018?
d) Did your organization keep an inventory of stakeholder participation during the public participation forums? Yes/No
e) Did your organization hold public participation policy validation workshop?Yes/No
If yes, upload table
Efficiency, effectiveness and economic use of resources
a) What was the budget estimates for your organization for the FY 2017/18?
b) What was your budget absorption level in 2017/18 financial year?
i) On recurrent
ii) On Development
c) What was your optimal staffing level for the FY 2017/18?
d) How many appeals were lodged to Public Procurement Oversight Authority and Public Procurement Appeals Board against the organizations procurement decisions during the FY 2017/18? e) How was your organization cited in the Auditor general’s report for 2016/17:
i. Qualified
ii. Unqualified
iii. Adverse
iv. Disclaimer
f) Was your organization cited in the 2016/2017:
i. PAC report? Yes/No.
ii.PIC report? Yes/No.
g) If your organization was cited in the PAC and PIC reports, have the recommendations been implemented? Yes/No h) Did your organization have pending bills for the FY 2017/2018? Yes/No
i) If Yes, what occasioned the pending bills?
j) Which public organization, other than your organization, in your opinion is the most efficient and effective in service delivery?
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Appendix XXIX: Performance Gaps for Specific Institutions S/No Thematic Area Questions
OFFICE OF THE ATTORNEY GENERAL & DEPARTMENT OF JUSTICE (OAG&DoJ)
1
Accountability for Administrative Acts
a) Has the Public Service Values and Principles policy been released for implementation in the service?
Yes/No b) In 2016/17 Values and Principles Evaluation report, your institution confirmed that you have developed the regulations on the Public Service Values and Principles Act 2015. Indicate the Legal Notice Number.
2 Accountability for Administrative Acts a) In 2016/17 Values and Principles Evaluation report, your institution confirmed that you have developed the Regulations on the Fair Administrative Action Act, 2015. Indicate the Legal Notice Number.
3 Ensuring high standards of professional ethics in public service
a) In 2016/17 Values and Principles Evaluation report, your institution confirmed that a mechanism for vetting lifestyle audit for public officers had been established. Indicate the number of institutions that have implemented this mechanism.
4
Good governance, transparency and accountability (Article 10 and 232 of the Constitution)
a) In 2016/17 Values and Principles Evaluation report, your institution confirmed that the National Ethics and Anti-Corruption Policy had been finalized. Indicate the date when the policy was passed by Parliament? b) In 2016/17 Values and Principles Evaluation report, your institution confirmed that the corruption prevention laws had been reviewed and harmonized. Indicate the Gazette Notice of miscellaneous amendment.
c) In 2016/17 Values and Principles Evaluation report, your institution confirmed that the Whistleblower Protection Bill had been finalized. Has the Bill been enacted into Law? Yes/No d)Has your institution implemented the recommendations of the Presidential Task Force Report on Review of Legal, Policy and Institutional Framework in the Fight Against Corruption 2015? Yes/No
5 Participation in policy making and implementation
a) Has the Public Participation Policy been released for implementation? Yes/No
6
Participation in policy making and implementation
a) In 2016/17 Values and Principles Evaluation report, your institution confirmed that the Public Participation Bill had been finalized.
Has the Bill been enacted into Law? Yes/No 7 Diversity management a) In 2016/17 Values and Principles Evaluation report, your institution
confirmed that there is an agreed criteria for determining minorities and marginalized groups in the public service, upload the policy guidelines (PDF).
8 Disability a) Has the National Policy on Persons with Disabilities, 2006 been released for implementation in the service? Yes/No
OFFICE OF THE AUDITOR GENERAL (OAG)
1
Efficiency, Effectiveness and Economic use of Resources
a) How many organizations in the 2016/17 Audit report had
(i) Qualified Opinion (ii) Unqualified Opinion (iii) Adverse Opinion (iv) Disclaimer
(Upload data form where necessary) COMMISSION FOR ADMINISTRATIVE JUSTICE (CAJ)
1
Accountability for Administrative Acts
a) Have the Regulations on the Fair Administrative Action Act, 2015 been developed? Yes/No
b) If Yes, state the Legal Notice number of the Gazette. c) If No, when (month and year) will the regulations be developed?
2
Human rights
a) Are there reported cases on maladministration in the public service? Yes/No
b) If Yes, how many cases were reported in 2017/18 FY from:
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S/No Thematic Area Questions
i. Ministries and state departments
ii. State corporations and SAGAs
iii. Independent offices and commissions
iv. Statutory commissions and authorities v) Universities
c) Were the reported cases on maladministration resolved? Yes/No.
d) If Yes, How many cases on maladministration were resolved in:
i. Ministries and state departments
ii. State corporations and SAGAs
iii. Independent offices and commissions iv. Statutory commissions and authorities v) Universities
e) What were the main cases of complaints on maladministration? (Upload Table on disaggregated cases of maladministration in order of percentage prevalence.) f) How many public organizations developed clients’ service delivery charters?
g) How many public organizations had developed grievance handling procedure as at 30thJune, 2018?
CONTROLLER OF BUDGET (CoB)
1
Professionalism and ethics in public service
a) What was the total GDP for the FY 2017/18 (Kshs)?
b) What was the budget estimates for the 2017/18 FY? i. Recurrent estimates (Kshs). ii. Development estimates in Kshs.
c) Did all public organizations comply with the 70:30 recurrent to development budget ratio? Yes/No
d) if Yes, how many public organizations complied with the 70:30 recurrent to development budget ratio in:
i. Ministries and state departments
ii. State corporations and SAGAs iii. Independent offices and commissions
iv. Statutory commissions and authorities
v) Universities
e) if No, what measures has your organization put in place to ensure that public organizations comply with the 70:30 recurrent to development budget ratio? f) did all public organizations comply with the 60:40 operations and maintenance to personal emoluments ration as at 30thJune, 2018? Yes/No
g) If Yes, how many public organizations complied with the 60:40 O&M to PE ration in:
i. Ministries and state departments
ii. State corporations and SAGAs iii. Independent offices and commissions
iv. Statutory commissions authorities
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S/No Thematic Area Questions
v) Universities h) if No, what measures has your organization put in place to ensure that public organizations comply with the 60:40 operations and maintenance to personal emoluments ration? i) Did your organization receive complaints from the public as provided for under Article 252 (1)(a) of the Constitution? Yes/No.
j) If Yes, how many complaints were received from:
i. Ministries and state departments ii. State corporations and SAGAs
iii. Independent offices and commissions iv. Statutory commissions and authorities v) Universities k) From the complaints received, how many investigations were undertaken in:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v) Universities
2
Economic use of resources and sustainable development
a) What was the debt to GDP ratio in FY 2017/18 for Kenya?
b) Is the debt to GDP ratio sustainable? Yes/No c) If No, what measures have been put in place to contain Kenya’s Debt?
3
Diversity management
a) Has the equalization fund for FY 2017/2018 been disbursed to the marginalized counties? Yes/No
b) If Yes, when was the disbursement made and how much? c) If No, when is the equalization fund going to be disbursed to the counties? d) In the 2016/2017 Values Evaluation report, your organization reported that a Secretariat has been established to oversee the disbursement of equalization fund to the marginalized counties? Has the Secretariat been Operationalized? Yes/No e) If no, when will the Secretariat be operationalized?
COMMISSION FOR REVENUE ALLOCATION (CRA)
1
Diversity management
a) Did your organization allocate equalization fund to marginalized counties for the Financial Year 2017/2018? Yes/No
b) If Yes, how much did you allocate for 2017/2018? c) If No, how much will be allocated?
COMMISSION FOR UNIVERSITY EDUCATION (CUE)
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Ensuring high standards of professional ethics in public service
a) Have all the universities uploaded an updated inventory of all their graduates in their respective websites? Yes/No
b) If Yes, how many universities have uploaded an updated inventory of all their graduates in their respective websites?
c) If No, when will all the universities upload an updated inventory of all their graduates in their respective websites?
d) Have universities introduced courses on national values and principles of governance? Yes/No
e) If Yes, How many universities have introduced courses on national values and principles of governance?
f) If No, when will all the universities introduce courses on national values and principles of governance?
DIRECTORATE OF NATIONAL COHESION AND VALUES (DNC&V) 1 General observations a) Does your institution undertake civic education on national values and
principles of governance? Yes/No
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S/No Thematic Area Questions
b) If yes, how many institutions and citizens did you sensitize in 2017/2018 FY? (Upload table as appropriate)
ETHICS AND ANTI-CORRUPTION COMMISSION (EACC) 1
Ensuring high standards of professional ethics in public service
a) Which institution is the key implementer of the National Ethics and Anti-Corruption Policy?
a) How many organizations did you train on ethics and integrity in 2017/18 FY in:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v) Universities (Upload table as appropriate) b) How many public officers were: i. Investigated ii. Indicted iii. Convicted iv. Recommended for administrative action for corruption-related offences in 2017/18 FY? (Upload table as appropriate)
HUDUMA SECRETARIAT 1
Improvement in Service Delivery
a) In 2016/17 Values and Principles Evaluation report, your institution reported that there were five sub-counties that had operational Huduma centres. How many sub-counties had operational Huduma centres as at 30th June, 2018?
b) In 2016/17 Values and Principles Evaluation report, it was reported that 16% of public institutions offer their services through the Huduma platform. How many organizations had decentralized their services through the Huduma platform by 30thJune, 2018 in: i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions
iv. Statutory commissions and authorities
v) Universities (Upload table as appropriate) c) Are there organizations which offer seasonal or periodic services through the Huduma platform? Yes/ No.
If yes, how many organizations offer seasonal or periodic services on the Huduma Platform as at 30thJune, 2018 From?
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v) Universities d) If No, when (month and year) will the Huduma Centre allow organizations to offer seasonal or periodic services on the Huduma platform?
MINISTRY OF PUBLIC SERVICE, YOUTH & GENDER AFFAIRS (MPSY&GA) 1
Professionalism and ethics in public service
a) How much (Kshs) did your organization receive for training public officers in the public service in 2017/18 FY?
b) How many public officers were trained in 2017/18 FY in: i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions
iv. Statutory commissions and authorities v. Universities c) Did your Organization receive scholarships from development partners in 2017/18 FY? Yes/No
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S/No Thematic Area Questions
d) If Yes, how many officers benefitted in:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v. Universities Disaggregate by gender, ethnicity, and disability (Upload Table as appropriate)
NATIONAL TREASURY 1
Professionalism and ethics in public service
a) What was the national recurrent budget in 2017/18FY?
b) What percentage of the recurrent budget was allocated to training in 2017/18 FY?
2
Diversity management
a) What was the total equalization fund allocated in? i.2014/15 FY ii. 2015/16 FY iii. 2016/17 FY iv. 2017/18 FY b) How much of the equalization fund was disbursed to the marginalized counties in?
i. 2014/15 FY ii. 2015/16 FY iii. 2016/17 FY iv. 2017/18 FY (Upload Table where appropriate)
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Efficiency and Effectiveness
a) How many public organizations had migrated to the e-procurement platform by 30th June, 2018 in:
i. Ministries and state departments
ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v. Universities b) Did all the underlisted(c (i –v) public organizations adhere to the 70:30 recurrent to development ratio in the financial year 2017/18? Yes/No
c) If Yes, how many of the listed public organizations adhered to the 70:30 recurrent to development ratio in the financial year 2017/18 in :
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v. Universities d) if No, what measures has your organization put in place to ensure that public organizations comply with the 70:30 recurrent to development budget ratio? e) did all public organizations comply with the 60:40 operations and maintenance to personnel emoluments ratio as at 30th June, 2018? Yes/No
f) If Yes, how many public organizations complied with the 60:40 O&M to PE ratio in:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory Commissions and authorities v) Universities g) if No, what measures has your organization put in place to ensure that public organizations comply with the 60:40 operations and maintenance to personal emoluments ration?? h) How many public organizations complied with the AGPO policy by 30th June, 2018 in:
i. Ministries and state departments
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S/No Thematic Area Questions
ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities
v. Universities a) In 2016/17 Values and Principles Evaluation report, your institution reported that it had not undertaken an inventory of all public assets.
Has the inventory on public assets been undertaken? Yes/No
If Yes, upload the inventory. b) If No, when (Month and Year) will the inventory on public assets be undertaken?
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Sustainable development practices in the public service management
a) What was the total budget for the 2017/18 FY? b) What was the budget deficit for the 2017/18 FY? c) What measures have been put in place to reduce the expenditure?
6 Economic use of resources and sustainable development
a) What is the current debt to GDP ratio?
b) What measures have been put in place to contain Kenya’s Debt? c) In 2016/17 Values and Principles Evaluation report, your institution reported that a criteria for vetting beneficiaries under AGPO policy had been established. Kindly upload the criteria.
NATIONAL COHESION AND INTEGRATION COMMISSION (NCIC) 1
Diversity management
a) Has your organization developed indicators for national cohesion? Yes/No
b) If Yes, what is the current national cohesion index? c) If No, when (month and year) will national cohesion index be developed?
NATIONAL COUNCIL FOR PERSONS WITH DISABILITIES (NCPWD) 1
Diversity management
a) Does your organization have an inventory of registered PWDs? Yes/No b) If Yes, how many PWDs are registered with your organization? c) If No, When will you develop the inventory d) Have you disaggregated the PWDs by Age and nature of disability? Yes/No
If Yes? Upload the disaggregated data on PWDs by Age and nature of disability.
a) In 2016/2017 Evaluation you confirmed that your institution had reviewed the National Policy for Persons with Disabilities 2006 to align it with the constitution and the Persons with Disabilities Act 2015. i) When (month and year) was the policy reviewed? (Upload copy of reviewed policy)
ii) Has the reviewed policy been disseminated in the public service? Yes/No, iii) If yes, how many organizations have been sensitized on the reviewed disability policy?
PUBLIC PROCUREMENT REGULATORY AUTHORITY (PPRA) 1
Efficiency, Effectiveness and Economic Use of Resources
a) How many public institutions had migrated to the e-procurement platform by 30th June, 2018 in:
i. Ministries and state departments
ii. State corporations and SAGAs iii. Independent offices and commissions
iv. Statutory commissions and authorities v. Universities b) How many public institutions complied with the AGPO policy by 30th June, 2018 in:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities
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S/No Thematic Area Questions
v. Universities c) How many complaints did your organization receive on Procurement and Asset Disposal proceedings during the 2017/2018 FY? From:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v. Universities (Upload desegregated table No. 1 on nature of complaint)
PUBLIC PROCUREMENT APPEALS REVIEW BOARD 1
a) Did your organization receive appeals on Procurement and Asset Disposal proceedings in the 2017/18 FY? Yes/No
b) If Yes, how many appeals did your organization receive on Procurement and Asset Disposal proceedings from:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v. Universities c) Of the appeals received, how many were determined and how many are pending in:
i. Ministries and state departments ii. State corporations and SAGAs iii. Independent offices and commissions iv. Statutory commissions and authorities v. Universities (Upload disaggregated table 1 on nature of applications for review)
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PROFILES OF PSC MEMBERS
Stephen K. Kirogo, CBS, Chairperson, Public Service Commission
Mr Stephen Kinyanjui Kirogo is a career administrator with solid credentials and a track record of public service spanning over thirty years. His appointment as Chairperson of the Public Service Commission in August 2018 capped an illustrious career that began in 1984 as an Assistant Secretary in the Office of the President. Prior to his appointment as PSC Chairperson, Mr Kirogo was the Principal Administrative Secretary/Assistant Secretary to the Cabinet in the Presidency and Cabinet Affairs Office since 2012. He rose steadily through the ranks of the civil service from humble beginnings as Assistant Secretary, District Officer, District Commissioner, Senior Assistant Secretary, Undersecretary, Deputy Secretary/Personal Assistant to Head of the Public Service, Secretary to the State Corporations Advisory Committee and finally to the position of Principal Administrative Secretary/Assistant Secretary to the Cabinet.
Mr Kirogo holds an Executive Master’s in Business Administration (MBA) degree and a Post Graduate Diploma in Business Development from Inoorero University. He also holds a Bachelor of Arts degree and Post Graduate Diploma in Public Relations and Communications from Kenyatta University. He has attended numerous trainings, workshops and seminars locally and internationally.
Mr Kirogo is the Chairman of the Board of Management of Ndurumo Secondary School in Laikipia County, member of the Board of Bahati Girls High School in Nakuru County and Vice Chairman of the Anglican Church of Kenya Parish Council. He is also a member of the Public Relations Society of Kenya and the Public Service Club among other professional and community organizations.
These positions and memberships, coupled with his long public service career, have enabled him to positively impact the lives of many people across the country. He is passionate about improving productivity in the public service through implementation of a measurable performance management framework that is underpinned by values and ethical conduct, performance culture and value for money.
In recognition of his immense contribution to public service, Mr Kirogo was awarded the Order of the Chief of the Burning Spear (CBS) and the Order of the Elder of the Burning Spear (EBS) by His Excellency the President of the Republic of Kenya.
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Amb. Peter O. Ole Nkuraiyia, CBS
Ambassador Peter Ole Nkuraiyia is the vice chairperson of the Public Service Commission. He chairs the Finance, Planning and General-Purpose Committee of the Commission. He held the position of Chairperson of the Commission in an acting capacity from January 2018 following the appointment of Prof. Margaret Kobia as Cabinet Secretary until August 2018 when he handed over to the new chairperson, Mr Stephen Kirogo.
A career diplomat of long standing, Amb. Nkuraiyia had previously served at various levels in the diplomatic service, rising to the position of Permanent Secretary in the Ministry of Foreign Affairs and the Ministry of East African Cooperation respectively. He was Kenya’s High Commissioner to Uganda and Ambassador to the Kingdom of Belgium and the Grand Duchy of Luxembourg. He had previously served in Zimbabwe, Sweden and France at different times during his diplomatic career. Amb. Nkuraiyia served as Kenya’s Permanent Representative to
the European Union in Brussels. During his tenure in Brussels, he was the Chairman of the African, Caribbean and Pacific Group of states (ACP) sub-committee on trade and tariffs as well as commodity protocols. He was the leader of the Kenyan delegation and signatory to the Partnership Agreement in 2000 (Cotonou Agreement) between the European Union and the ACP Group of States. Ambassador Nkuraiyia was the Chairman of the ACP committee on trade that negotiated the ACP/EU waiver in the World Trade Organization (WTO) Doha Round, 2001.
During his tenure as Kenya’s High Commissioner to the Republic of Uganda, Amb. Nkuraiyia was in charge of the Great Lakes Region. He was in the lead team that negotiated the Burundi Peace Agreement as well as the East African Cooperation negotiations leading to the signing of the treaty establishing the East African Community on 30th November 1999.
During the Constitution Review Process that ushered the new Constitution of Kenya 2010, Amb. Nkuraiyia served as the Secretary/Chief Executive Officer of the Commission for the Implementation of the Constitution (CIC). He previously served as the Executive Director of the NGOs Coordination Board and as a member of management boards of several schools.
Amb. Nkuraiyia is a holder of the Presidential First-Class Order of the Chief of the Burning Spear (CBS) award in recognition of his distinguished service to the nation. He holds an Executive Business Administration (EMBA) from Jomo Kenyatta University of Agriculture and Technology (JKUAT), a Bachelor of Arts degree in Political Science and Sociology and a Post Graduate Diploma in International Relations from the University of Nairobi.
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Veronica Murgor Birgen, MBS, Commissioner Commissioner Veronica Murgor Birgen chairs the Terms and Conditions of Service Committee of the Public
Service Commission. She is the Vice Chair of the Human Resource, Planning, Recruitment and Selection Committee.
She is an accomplished HR professional with over 25 years comprehensive management experience gained from both public and private sector organizations. She has strong background and knowledge of organizational and human resource development.
Commissioner Birgen joined the Commission in January 2013 from Tetralink and Taylor Associates (E.A) where she was a Consultant in organizational restructuring in public sector and international NGOs.
She began her career as an Assistant Secretary in the Office of the President in 1985 and later served in various government ministries before moving to Kenya Tourism Board where she rose to the position of Head of Human Capital and Administration.
Ms Birgen has been a board member of Water Services Regulatory Board (WASREB), Empowering Lives International and Patron of Kaptagat Eco Development Initiative (KEDI), a community-based group advocating for conservation and economic empowerment of the community.
Commissioner Birgen has chaired the Public Service Excellence Award committee for four consecutive years. The Award recognizes public servants for exemplary performance. She chaired the selection panel for the Chairperson and Members of the National Gender and Equality Commission. She was a member of the National Council for Nomadic Education in Kenya.
Commissioner Birgen holds a Master of Science degree in Organizational Development from the United States International University, Bachelor of Arts degree from the University of Nairobi and Higher National Diploma in Human Resource Management from the Institute of Human Resource Management. She is a certified executive coach and a member of Kenya Institute of Management.
In recognition of her distinguished service to the nation, Commissioner Birgen was decorated with the Moran of the Burning Spear (MBS) state award by His Excellency the President
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Prof. Michael N.I. Lokuruka, PhD, EBS, Commissioner
Prof. Michael Lokuruka chairs the Capacity and Capability Development Committee of the Public Service Commission and is also a member of the Compliance and Quality Assurance Committee of the Commission. He represents the Commission in the Council of the Kenya School of Government, where he serves as chairperson of the human resource committee and also as a member of the Staff Retirement and Benefits Scheme.
Prof. Lokuruka joined the Commission in January 2013, having worked for over 23 years as a Researcher, Lecturer and Chairman of the Departments of Dairy and Food Science and Technology at Egerton University and Food Science and Nutrition at Karatina University. He also worked in various technical and management roles in Kenya’s food and fisheries industries for over eight years. He provided consultancy and training services for the former Ministry of Northern Kenya and Other Arid
Lands, ACT Kenya, the Canadian Food Industry, Turkana and Marsabit County Governments, Turkana North Constituency, and the Centre for Minority Rights and Development (CEMIRIDE).
Professor Lokuruka has published extensively in his area of specialization. He is a technical reviewer for leading regional and international journals and currently sits on the editorial board of the African Journal of Food, Agriculture, Nutrition and Development (AJFAND). He also served as Honorary Secretary to the Kenya Institute of Food Science and Technology (KIFST) for six years. He is an active member of management boards of several high schools and tertiary institutions.
He was a member of the Board of Directors of the Kenya Industrial Research and Development Institute (KIRDI) where he served on the Research, Innovations and Development and Human Resources Committees. He is currently spearheading the establishment of the Journal of Food Research and Nutritional Sciences, a publication of the Kenya Institute of Food Science and Technology, in which he is the Founder and Editor-in-Chief. He is an active member of the Omo-Turkana Basin Research Network (OTuRN).
Prof. Lokuruka holds a Doctorate degree (PhD.) in Food Science from Cornell University, USA.
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Catherine R. Omweno, MBS, Commissioner
Commissioner Catherine Omweno chairs the Human Resource Planning, Recruitment and Selection Committee of the Public Service Commission and is a Trustee of the Defined Contributory Pension Scheme. She currently represents the Commission on the employment and Labour Relations committee of the Judiciary.
Commissioner Omweno is a Human Resource Specialist with extensive experience in the Human Resource management profession. She joined the Commission in January 2013 from Spectre International Limited. She has a wealth of experience gained from her many years of working in the public, NGO and private sectors. She began her career as a Personnel Officer in various government ministries, rising to the level of Chief Personnel Officer and later moved to CARE-KENYA and Jomo Kenyatta Foundation respectively.
Commissioner Omweno also worked as the Group Human Resource Manager at CMC Motors Group for 17 years where she was responsible for the human resource function in the East African region. She is a certified professional trainer and a Certified Secretary.
Commissioner Omweno holds a Master of Business Administration degree from Moi University and a Bachelor of Arts Degree from Punjab University, India.
In recognition of her distinguished service to the nation, Commissioner Omweno was decorated with the Moran of the Burning Spear (MBS) state award by His Excellency the President.
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Lawrence K. Nyalle, MBS, Commissioner
Commissioner Lawrence Kitti Nyalle chairs the ICT Committee of the Commission and is a member of the Finance, Planning and General-Purpose Committee of the Commission. He also chairs the Board of Trustees of the PSC Staff Defined Contributory Pension Scheme. Prior to joining the Commission in January 2013, Commissioner Nyalle was a Business Consultant. He worked for Afrox Limited in South Africa as a Senior Audit Manager, Africa Region and later as Human Resource Manager. Between 2004 and 2007, he worked as head of audit and risk at BOC Kenya Limited. Commissioner Nyalle is a Certified Public Accountant of Kenya CPA (K). He is a member of the Institute of Certified Public Accountants of Kenya (ICPAK) and the Institute of Internal Auditors. He has wide experience in Management, Finance, Enterprise Resource Planning (ERP) systems and ICT.
Commissioner Nyalle holds a Masters Degree in Business Administration, a Post Graduate Diploma in
Computer Science and a Bachelor of Science Degree from the University of Nairobi. He is a fellow and Alumni of the University of New Castle, Australia
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Commissioner Titus M. Ndambuki, CBS, Commissioner
Commissioner Titus Ndambuki chairs the Establishment and Devolution Matters Committee and the County Appeals Committee of the Public Service Commission. He joined the Commission in January 2013 after an illustrious career in the civil service where he rose through the ranks to the level of Permanent Secretary in the Ministry of State for Public Service. He had earlier worked as the Programme Director of the Civil Service Reform Secretariat
As Permanent Secretary, he initiated and presided over the Public Service Reforms including Performance Contracting, Training Revolving Fund, Medical Cover for Civil Servants, Contributory Pension Scheme and adjustment of the retirement age from 55 years to 60 years. He played a leading role in the improvement of the terms and conditions of
service for civil servants. At the continental level, Commissioner Ndambuki is the current Vice President of the African Association of Public Administration and Management (AAPAM) responsible for eastern Africa region and AAPAM headquarters from 2006 until November 2018 when his term will come to an end. He also served as a member of the board of East and Southern Africa Management Institute (ESAMI) from 2006 to 2013. He is currently a member of the Adhoc EAC Service Commission.
On the social front, Commissioner Ndambuki is passionate about the education of the youth. He chairs boards of management of several schools and is also a member of various AIC Church councils.
Commissioner Ndambuki holds a Masters degree in Economics from Williams College (USA), Bachelor of Philosophy degree in Economics and a Bachelor of Science degree in Mathematics and Statistics from the University of Nairobi. He has also attended many courses in management and leadership from various institutions.
In recognition of his illustrious performance and contribution to public service, Commissioner Ndambuki is the proud holder of two state decorations: Head of State Commendation (HSC) and the Chief of the Burning Spear (CBS) awards
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Patrick G. Gichohi, CBS, Commissioner
Commissioner Patrick Gichohi is a member of the PSC statutory Audit Committee, Compliance and Quality Assurance Committee and Devolution and Establishment Matters Committee. He joined the Commission in January 2013 after an illustrious 33 years career as a Parliamentary Officer, rising to the position of Clerk of the Kenya National Assembly. As Clerk of the National Assembly, he initiated key parliamentary reforms and facilitated Public- Private Sector partnership in the parliamentary reform programmes. He also served as the Chair of the Society of Clerks in the Commonwealth Parliaments. Commissioner Gichohi was a member of the Society of the Clerks-at-the-Table in the Commonwealth Parliaments and the Association of the Secretary Generals of Parliament of the
Inter Parliamentary Union, Geneva, Switzerland. He also served as Honorary Secretary and Treasurer of the Commonwealth Parliamentary Association (Kenya Branch) and the Inter-Parliamentary Union (Kenya Grous).
He was the founder secretary of the Constituencies Development Fund, a position he held from 2004 - 2007. He also served as Secretary Parliamentary Service Commission from 2008 - 2012.
Commissioner Gichohi is a published author and editor of various books on parliamentary procedures and practices and on governance and devolution. Among his titles are ‘Handbook of the County Legislative Assemblies of the Republic of Kenya’ and ‘Considered Speakers’ Rulings 1963 - 2007’.
In recognition of his distinguished service to the nation and humanity, Commissioner Gichohi was awarded the State commendation of Chief of the Burning Spear (CBS) and also a Citation by the State of Wisconsin, United States of America. He holds a Bachelor of Education degree from the University of Nairobi and various certificates in management and Parliamentary Procedures and Practices
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Dr. Judith E. Bwonya, MBS, Commissioner
Commissioner Dr. Judith Emboyi Bwonya chairs the Compliance and Quality Assurance Committee of the Public Service Commission. She joined the Commission in January 2013 after a long and illustrious career in the public health sector, spanning 30 years. She began her career in 1983 as a Medical Officer intern at Machakos Hospital following her graduation from the University of Nairobi with Bachelors degrees in Medicine and Surgery.
She returned to the University of Nairobi in 1985 to pursue a Masters degree in Public Health. After graduation in 1987, she worked as a District Medical Officer of Health in various districts in the country from 1988 until 2003 when she was posted to the Ministry of Health head office in Nairobi. She served in the Health Sector Reform Secretariat and later as Head of the Department of Standards and Regulatory Services. Commissioner Bwonya was a member of the Task Force that established the Consortium for National Health Research. She was appointed to lead the Ministry team that developed the
Draft Health Bill under the Constitution of Kenya 2010.
Commissioner Bwonya is a Registered Public Health Specialist with the Medical Practitioners and Dentists Board of Kenya. Prior to joining the Public Service Commission as a Commissioner, she had accumulated wide and long running experience in board management, having served at different periods as a member of the Clinical Officers’ Council, the Medical Practitioners and Dentists Board, Kenya Medical Research Institute Management Board, NHIF Board, Consortium for National Health Research Board of Management and NSSF Medical Board. She also served on the management boards of Moi Vokoli Girls Secondary School and Kegoye Secondary School in Vihiga County. She is currently a member of the Kenya Medical Association and Kenya Medical Women’s Association
Commissioner Bwonya co-authored an academic paper that was published in the World Health and Population Report, Volume 13, No. 2 of 2011 titled ‘Making Non-discrimination and Equal Opportunity a Reality in Kenya's Health Provider Education System: Results of a Gender Analysis. She is listed in the “Who is Who Among Business and Professional Women" in the world (7th Edition of 2000, page 50).
In recognition of her distinguished service to the nation, Commissioner Bwonya was decorated with the Moran of the Burning Spear (MBS) state award by His Excellency the President
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Dr. Alice A. Otwala (Mrs.) , CBS, Commission Secretary/ CEO
Dr. Alice Atieno Otwala is the Secretary/ Chief Executive Officer of the Public Service Commission of Kenya. She heads a secretariat of 200 staff who assist the Commission to fulfill its Constitutional Mandate. Prior to her appointment as Secretary/CEO, she was the Deputy Commission Secretary.
Dr Otwala has extensive experience and practical knowledge of Public Administration spanning over 35 years, having risen through the ranks in various Government Ministries from an Assistant Secretary to her current position.
Her major achievements in her long stint in the public service include setting up the first computerization of all Administrative Officers Records in the Office of the President, developing the first Training Manual for Chiefs and Assistant Chiefs, relocating the CID Department to its current
location with all logistics intact, settling the US Embassy after the Bomb blast of 1998 as head of America’s Division in the Ministry of Foreign Affairs and steering the restructuring of the Public Service Commission Secretariat to enable it deliver on its Constitutional Mandate. Dr Otwala is a member of the Kenya Institute of Management and Kenya Association for Public Administration and Management. She is also a Founder and Patron of Hope Citadel Foundation Missioners of Hope - a community- based organization that supports orphans and the girl-child through education, mentorship and coaching.
Due to her exemplary public service, Dr Otwala received two state decorations - Moran of the Burning Spear (MBS) and Chief of the Burning Spear (CBS) respectively. The Commonwealth University in collaboration with London Graduate School recognized her exceptional service to the society, selflessness and other outstanding contributions through which the lives of many people have been impacted positively and awarded her an Honorary Doctorate degree in Public Administration. Dr Otwala also holds a Masters Degree in Public Administration from Liverpool University in the United Kingdom and a Bachelor of Arts Degree from the University of Nairobi. She is an Alumni of Strathmore Business School where she studied Strategic Management. She is also a trained Counselor and leader of several schools and churches
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