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Pulak JoshiCustomer Relations Manager: Supply Chain Management at Maersk Logistics
SummaryFuture
In next few years, I see myself in a higher management position involving stakeholder management(both internal & external). Typically, I like to meet new people, manage relationships & deal withclients.
Current
Stationed in New Delhi, India
Currently, I am focusing on developing my team management skills by handling a team of 14 people.This team handles North India supply chain operations for key customers. These key customers areEuropean & North American retail giants sourcing out of India.
Past
Stationed in Dubai, United Arab Emirates
Joined AP Moller Maersk Group as a MISE Trainee in 2007. Completed studies and finished in thetop 10% of a class comprising 300 trainees from over 50 countries. On the job, worked as a supplychain consultant/implant on behalf of Maersk Logistics for a major Abu Dhabi based petrochemicalgiant executing the supply chain redesign. Also gathered vital experience while handling the role ofRegional Capacity Coordinator for Safmarine West & Central Asia.
SpecialtiesCustomer Relationship Management/Operations ManagementPeople ManagementSupply Chain Development
ExperienceCustomer Relations Manager, North India: Supply Chain Management at Maersk LogisticsSeptember 2009 - Present (1 year 3 months)
- Currently based in New Delhi and managing the Customer Relations SCM (Supply ChainManagement) team of 15 for North India contributing a significant revenue and profit to the bottom
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line.- Handling the most profitable Damco SCM team (in terms of bottom line profitability) in India.- Origin Logistics Management for large scale American & European retail accounts.- Responsible for increasing Share of Wallet (SOW) from existing Supply Chain Managementclients.
Business Development Executive- Project Cargo at Maersk LogisticsNovember 2008 - October 2009 (1 year)
1. Project Logistics (New Business Development/Marketing) within Middle East Area (MEA) forMaersk Logistics/Damco.2. Sales pipeline development & identification of key opportunities within project cargo focusing onConstruction, Oil &gas, marine sector.3. Coordination on global project cargo requirements.4. Supplier Relationship Management5. Supply Chain Consulting.6. Commercial & Technical ITB development.3 recommendations available upon request
Management Trainee at A.P. Moller - Maersk GroupJuly 2007 - July 2009 (2 years 1 month)
- Was based in Dubai for just over 2 years as a Management Trainee (Maersk InternationalShipping Education)- Worked in Maersk Logistics/DAMCO/Safmarine (AP MOLLER GROUP) as part of the program togain diverse experience within container business within the middle east area.- Secured top 10% academic ranking at the end of the program.
Regional Capacity Coordinator at SafmarineJune 2008 - November 2008 (6 months)
- Worked as a coordinator (WCASCLCAP) in the regional capacity management desk for SafmarineWest & Central Asia, managed allocations/space requests, utilization for several strings and trades.- Sole responsibility of Capacity allocation request system (CARS) & traffic light system.- (60% reduction in CARS weekly requests within 5 months)- Worked with several systems such as GCSS, RKEM, WEBI, CARS, GSIS, MEPC etc.- Active interaction with WCA countries (India, Pakistan, UAE, Oman, Sri Lanka, Saudi Arabia,Jordan, Kuwait, Yemen, Bangladesh) and management of overall space allocations of thesecountries both eastbound & westbound via Suez.1 recommendation available upon request
Supply Chain Development (SCD) Analyst at Maersk LogisticsJuly 2007 - June 2008 (1 year)
- Worked in Supply Chain Development (SCD) team of Maersk Logistics Middle East.- Involved with developing innovative supply chain solutions & analysis.
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- Worked as a part of 3 member team providing consultancy services for a very prestigiouspetrochemical client on behalf of Maersk Logistics.-Involved with developing proposals and business cases for several SCD clients.- Developed several internal value propositions for Maersk Logistics MEA.1 recommendation available upon request
EducationMaersk International Shipping EducationMISE (Maersk International Shipping Education), LinerTrade/Logistics/Economics/Investment/HR/Terminal Management/Maritime Law, 2007 - 2009
Birla Institute of Technology and ScienceB.E (Hons) Electrical & Electronics, Engineering, 2003 - 2007Activities and Societies: -President of Bits Pilani Dubai Campus photography club.-Cultural representative at Bits Pilani Dubai
Delhi Public School, Vasant Kunj10+2, Science+Economics, 1996 - 2003
TNM Coaching/AP Moller MaerskLeadership Pipeline Transition Program, Leading Others, 2010
Honors and Awards1. Cultural Representative, BITS Pilani Dubai (2007)2. President, Photography club, BITS Pilani Dubai (2006-07)3. 1st Position- 5000m Long distance tournament (BITS Pilani Dubai, 2007)
InterestsLogistics, Green Transportation, New & Innovative oil exploration methods, Long distance running,Bowling
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Pulak JoshiCustomer Relations Manager: Supply Chain Management at Maersk Logistics
5 people have recommended Pulak
"There are few people I know that have as much initiative as Pulak. He is a determined self-starterand aims high. I have little doubt that Pulak will succeed at whatever he puts his mind to due to hissheer persistence and determination."
— Justyna Janik, Regional Manager, Projects & Consultancy, Maersk Logistics, managed Pulakindirectly at Maersk Logistics
"Pulak is a truly unique individual in terms of drive and being able to produce results. Pulak uses hisinterpersonal skills very well in relation to both collegues, customers and suppliers and is a highlyregarded member of our team."
— Steffen Therkel Steensbaek, COO Maersk Logistics Middle East, Maersk Logistics, workeddirectly with Pulak at Maersk Logistics
"Pulak worked in my department as a trainee, where he was carrying out a broad variety of roles.Pulak is a very ambitious person and like to be challenged in every aspect of his work. Pulak hasperformed very well as a trainee and I am sure that he will succeed in his future ventures - hopefullywithin Maersk Logistics/Damco."
— Klaus Tindborg, CEO - Middle East Region, Maersk Logistics, managed Pulak indirectly atMaersk Logistics
"Pulak has an affinity to learn new things very fast and is analytical in his approach to the issuesand problems he encounters which makes him come up with good solutions. He's an effective teamplayer and works well with the people in his team who all appreciate his good humor andwillingness to help."
— Saleem Kadernani, Regional Line Manager, Safmarine, managed Pulak at Safmarine
"Pulak has worked within our consulting business on a number of projects and always acquittedhimself admirably. His dedication and commitment to the task in hand is exemplary and the qualityof work that is generated has always been of a high standard and very rarely called into question. Avery good colleague and a pleasure to work with."
— Anthony Elwine, Manager Global Industries (Chemicals) & Sales, Maersk Logistics
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, managed Pulak indirectly at Maersk Logistics
Contact Pulak on LinkedIn
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