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Q4 2012 Results Presentation 1 January 31, 2013

Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

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Page 1: Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

Q4 2012 Results Presentation

1

January 31, 2013

Page 2: Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

DisclaimerThe material in this presentation is general background information about Emirates NBD's activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take in to account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate.

The information contained here in has been prepared by Emirates NBD. Some of the information relied on by Emirates NBD is obtained from sources believed to be reliable but does not guarantee its accuracy or completeness.

Forward Looking StatementsIt is possible that this presentation could or may contain forward-looking statements that are based on current expectations or beliefs, as well as assumptions about future events. These forward-looking statements can be identified by the fact that they do not relate only to historical or current facts. Forward-looking statements often use words such as anticipate, target, expect, estimate, intend, plan, goal, believe, will, may, should, would, could or other words of similar meaning. Undue reliance should not be placed on any such statements because, by their very nature, they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause actual results, and the Group’s plans and objectives, to differ materially from those expressed or implied in the forward-looking statements.

There are several factors which could cause actual results to differ materially from those expressed or implied in forward looking statements. Among the factors that could cause actual results to differ materially from those described in the forward-looking statements are changes in the global, political, economic, business, competitive, market and regulatory forces, future exchange and interest rates, changes in tax rates and future business combinations or dispositions.

Emirates NBD undertakes no obligation to revise or update any forward looking statement contained within this presentation, regardless of whether those statements are affected as a result of new information, future events or otherwise.

Important Information

2

Page 3: Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

3

Highlights

FY 2012 Financial Results Highlights

Key Performance Indicators

• Net profit of AED 2,554 million, +3% vs. 2011

• Dividend of AED 0.25 per share declared, +25% vs. 2011

• Net interest income declined 5% to AED 6,912 million due to 26 bps reduction in the net interest margin

• Non-interest income improved by 24%; core fee income improved by 11%

• Costs increased by 5% y-o-y due to consolidation of Dubai Bank from Q3 2011 and integration costs incurred in Q4 2012; costs improved by 2% excluding these impacts

• Continued balance sheet de-risking and conservatism on provisioning resulted in net impairment allowances of AED 4,004 million

• Net loans increased 7% since end-2011

• Deposits increased 11% since end-2011

• Headline LTD ratio at 102% vs. 105% at end-2011

AED million FY 2012 FY 2011 %Net interest income 6,912 7,258 -5%

Non-interest income 3,300 2,672 +24%

Total income 10,212 9,930 +3%

Operating expenses (3,669) (3,508) +5%

Amortisation of intangibles (80) (94) -15%Pre-impairment operating profit 6,463 6,328 +2%

Impairment allowances (4,004) (4,978) -20%

Operating profit 2,459 1,350 +82%

Share of profits and impairment of associates

110 (654) -117%

Gain on disposal of subsidiaries

- 1,813 -100%

Taxation charge (15) (26) -41%

Net profit 2,554 2,483 +3%

Cost: income ratio 35.9% 35.3% +0.6%

Net interest margin 2.43% 2.69% -0.26%

Dividend per share (AED) 0.25 0.20 +25%

AED billion 31-Dec-12 31-Dec-11 %Loans 218.2 203.1 +7%

Deposits 213.9 193.3 +11%

Page 4: Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

4

Q4 2012 Financial Results Highlights

Highlights Key Performance Indicators

• Net profit of AED 625 million, broadly stable vs. Q3 2012 and +312% vs. Q4 2011

• Net interest income improved 2% q-o-q and declined 8% y-o-y to AED 1,766 million due to net interest margin variability

• Non-interest income declined by 6% q-o-q and improved by 32% y-o-y; core fee income stable q-o-q

• Costs improved by 6% y-o-y to AED 958 million due to cost optimisation initiatives, but increased 10% q-o-q mainly due to Dubai Bank integration costs

• Continued balance sheet de-riskingand conservatism on provisioning resulted in net impairment allowances of AED 940 million

• Net loans increased 3% q-o-q and 7% since end-2011

• Deposits stable q-o-q and increased 11% since end-2011

• Headline LTD ratio at 102% vs. 105% at end-2011

AED million Q4 2012 Q4 2011 % Q3 2012 %Net interest income 1,766 1,929 -8% 1,730 +2%

Non-interest income 740 562 +32% 790 -6%

Total income 2,506 2,491 +1% 2,520 -1%

Operating expenses (958) (1,025) -6% (874) +10%Amortisation of intangibles

(20) (23) -15% (20) -

Pre-impairment operating profit 1,528 1,443 +6% 1,626 -6%

Impairment allowances (940) (1,057) -11% (1,008) -7%

Operating profit 588 386 +52% 618 -5%Share of profits and impairment of associates

37 (227) -116% 27 +35%

Taxation charge 0 (7) -108% (5) -111%

Net profit 625 152 +312% 640 -2%

Cost: income ratio 38.2% 41.1% -2.9% 34.7% +3.5%

Net interest margin 2.47% 2.85% -0.38% 2.35% +0.12%

AED billion 31-Dec-12 31-Dec-11 % 30-Sep-12 %Loans 218.2 203.1 +7% 212.5 +3%

Deposits 213.9 193.3 +11% 214.2 -0%

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5

Net Interest Income

Net Interest Margin (%)Highlights

• NIM improved by 12 bps from 2.35% in Q3 2012 to 2.47% in Q4 2012 resulting in a 2% q-o-q increase in net interest income to AED 1,766 million

• Q4 2012 NIM improvement driven mainly by higher loan spreads aided by interest recoveries

Q4 2012 vs. Q3 2012

Net Interest Margin Drivers (%)

FY 2012 vs. FY 2011

Q4 12

2.43

2.47

Q3 12

2.42

2.35

Q2 12

2.45

2.28

Q1 12

2.632.63

Q4 11

2.69

2.85

Q3 11

2.63

2.96

Q2 11

2.47

2.53

Q1 11

2.412.41

YTD NIMQtrly NIM

0.15

0.07 0.050.01

FY 2012

2.43

OtherTreasury Spreads

Deposit Spreads

Loan Spreads

FY 2011

2.69

0.12

0.020.040.02

Q4 2012

2.47

OtherTreasury Spreads

Deposit Spreads

Loan Spreads

Q3 2012

2.35

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6

Funding and Liquidity

Loan to Deposit (LTD) Ratio (%)Highlights

• Headline LTD ratio of 102% at Q4 2012

• The LTD ratio is being managed to the revised target range of c.95%-105%

• Liquid assets* of AED 30.8 billion as at 31 December 2012 (11% of total liabilities)

• Debt maturity profile well within existing funding capacity

• Issued AED 14.9 billion medium term debt during 2012

*including cash and deposits with Central Banks but excluding interbank balances and liquid investment securities

Maturity Profile of Debt/Sukuk Issued100% = AED 20.9 billion

Composition of Liabilities and Maturity of Debt Issued (AED million)

Composition of Liabilities

102.0

99.299.9

105.1

Q2 11

96.3

Q4 12Q3 12Q2 12Q1 12

97.9

Q4 11Q3 11

107.0LTD Ratio (%)

Others

5%

Debt / Sukuk Issued

8%Banks8%

Customer deposits

79%

1,627018026

2,563

7,776

1,5131,2761,477

4,426

2016 2017 20222018 20212019 2020201520142013

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7

Loan and Deposit Trends

Highlights Trend in Gross Loans by Type (AED billion)

• Signs of modest pickup in new underwriting with 9% growth in gross loans during 2012

• Balance sheet optimisationinitiatives successful in improving deposit mix:

– Growth of 11% in deposits

– CASA growth of 15% or AED 12 billion during 2012

– CASA % age of total deposits 43% at end-2012 compared to 41% and 31% at end-2011 and end-2010 respectively Trend in Deposits by Type (AED billion)

235+3%

+9%

Q4 12

033

22

179

Q3 12

228

21

300

176

Q2 12

223

030

21

172

Q1 12

218

128

22168

Q4 11

216

128

22166

TreasuryIslamicConsumerCorporate

79 85 88 90 91

2140%

+11%

+15%

1211

Q3 12

214

1231

Q2 12

208

1191

Q1 12

209

Q4 12

1222

Q4 11

193

113

1

CASATimeOther

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8

Non-Interest Income

Highlights Composition of Non Interest Income (AED million)

• Non-interest income declined by 6% q-o-q and improved by 32% y-o-y

• Impact of non-core items:

– Lower investment securities income in Q4 2012 of AED 79 million relative to AED 175 million in Q3 2012

– Higher property income in Q4 2012 of AED 61 million relative to negative AED 248 million in Q4 2011

• Core fee income stable q-o-q and y-o-y, key trends being:

– Improvement in trade finance income (+5% q-o-q and +8% y-o-y)

– Mixed trends in banking fee income (-9% q-o-q and +88% y-o-y)

– Improvement in brokerage/asset management fee income (+90% q-o-q and +9% y-o-y)

– Mixed trends in forex, rates, derivatives and other income (+5% q-o-q and -46% y-o-y)

• Dubai Bank contribution to fee income in 2012 was AED 52 million

Trend in Core Gross Fee Income (AED million)

AED million Q4 2012 Q4 2011 % Q3 2012 %Core gross fee income 647 647 +0% 645 +0%Fees & commission expense (47) (36) +28% (42) +13%

Core fee income 600 611 -2% 603 -0%Property income / (loss)

61 (248) -125% 12 +391%

Investment securities 79 41 +95% 175 -55%Non-recurring Treasury gain

- 158 -100% - n/a

Total Non Interest Income 740 562 +32% 790 -6%

261 303 308 279

315298 255

165157158151154149

170163647

0%

0%

Q4 12

32

Q3 12

645

17

Q2 12

747

31

Q1 12

740

29

Q4 11

647

30

Trade financeFee Income

Brokerage & AM feesForex, Rates & Other

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9

Operating Costs and Efficiency

Highlights Cost to Income Ratio (%)

• Q4 2012 Costs improved by 6% y-o-y due to cost optimisationinitiatives

• Costs increased by 10% q-o-q to AED 958 million in Q4 2012 resulting from:

– AED 32 million increase in staff costs

– AED 10 million increase in Dubai Bank costs

– AED 38 million increase in other costs

• Dubai Bank integration costs totaling AED 49 million incurred in Q4 2012, spread across the above expense categories

• The cost to income ratio will be managed to the longer term revised target range of c.34%-35%

Cost Composition (AED million)

Q4 12

35.9

Q3 12

35.2

Q2 12

35.4

Q1 12

35.1

Q4 11

35.3

CI Ratio (YTD)

558 565 523 502 534

-6%

958+10%

Q4 12

2167158

79

Q3 12

874

1786660

69894

1666861

76

Q1 12

942

1797049

79

Q4 11

1,025

2129666

93

Q2 12

Other CostDepreciationOccupancy cost

Staff CostDubai Bank

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10

Credit Quality

Impaired Loan & Coverage Ratios (%)Highlights

• Q4 2012 net impairment charge of AED 940 million driven principally by additional net specific corporate loan provisions

• Total portfolio impairment allowances amount to AED 3.6 billion or 2.8% of credit RWAs

• Management targets for impaired loan coverage ratios:– 80%-85% on underlying NPL portfolio– 55%-60% on overall impaired loans to be achieved by

2013• Target coverage ratios to be achieved through more

conservative provisioning for and recognition of impaired loans

*DW/DH = includes D1 (exposure AED 9.3 billion; provision AED 552 million) and D2B (exposure AED 4.6 billion; provision AED 2.51 billion)

Impaired Loans and Impairment Allowances (AED billion)

Impairment AllowancesImpaired Loans

Q4 12

33.6

0.44.93.810.1

14.4

Q3 12

32.9

0.44.8 3.99.6

14.2

Q2 12

32.0

0.44.53.89.3

13.9

Q1 12

30.8

0.42.9 3.89.9

13.8

Q4 11

29.7

0.32.93.6

9.0

13.8

Investment SecuritiesIslamicRetailCore CorporateDW/DH*Q4 12

16.6

0.2 2.13.8

7.33.2

Q3 12

15.6

0.3 2.13.8

7.22.2

Q2 12

14.8

0.2 1.93.7

6.82.1

Q1 12

13.9

0.2 1.53.7

6.71.7

Q4 11

12.9

0.2 1.43.6

6.01.6

7.4 7.8 8.1 8.2 8.2

69.872.370.372.171.2

49.447.846.245.343.4

Q4 12Q3 12

14.4

6.2

Q2 12

14.3

6.3

Q1 12

14.1

6.3

Q4 11

13.8

6.4 6.1

14.3

Coverage ratio, excl. DW/DH* %Impact of DW/DH* %NPL ratio, excl. DW/DH* Coverage ratio, incl. DW/DH* %

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11

Highlights

Capital Adequacy

• CAR and T1 improved 0.7% and 0.6% q-o-q to 20.6% and 13.8% respectively resulting from:

– increase in Tier 1 capital by AED 0.6 billion in Q4 2012 due to net profit generation for the quarter

– 3% reduction in RWAs

• EIB rights issue of AED 1.5 billion in Q4 2012 to support Dubai Bank RWAs taken on as part of the integration (no impact to consolidated financial statements)

Capital Movements (AED billion)

Capitalisation

Risk Weighted Assets – Basel II (AED billion)

31 Dec 2011 to 31 Dec 2012 Tier 1 Tier 2 TotalCapital as at 31 Dec 2011 28.9 16.7 45.6

Net profits generated 2.6 - 2.6

FY 2011 dividend payable (1.1) - (1.1)

Interest on T1 securities (0.3) - (0.3)

Change in general provisions - 0.6 0.6

Amortisation of MOF T2 - (2.5) (2.5)

Other 0.0 0.1 0.1

Capital as at 31 Dec 2012 30.1 14.9 45.0

28.9 28.4 29.0 29.6 30.2

13.0

20.619.919.519.120.5

Q4 12

45.0

13.8

14.9

Q3 12

44.5

13.2

14.9

Q2 12

43.9

12.8

14.9

Q1 12

43.3

12.5

14.9

Q4 11

45.6

16.7

CAR %T1 %T1T2

-2%

218.1-3%

Q4 12

202.0

2.313.8

Q3 12

224.2

207.6

2.614.0

Q2 12

225.7

210.0

1.714.0

Q1 12

226.6

210.9

1.714.0

Q4 11

222.1

206.5

1.514.0

Credit RiskMarket RiskOperational Risk

Page 12: Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

12

Divisional Performance

• Key focus during Q4 2012 was on continued strategy re-alignment to ensure enhanced future customer service quality and share of wallet, increased cross-sell of Treasury and Investment Banking income and increased Cash Management and Trade Finance penetration

• Revenue improved 10% q-o-q but declined 9% y-o-y resulting from net interest margin variability

• Loans rose by 9% from end-2011 as new underwriting more than offset normal loan repayments

• Deposits grew by 15% from end-2011

Con

sum

er B

anki

ng &

Wea

lth M

anag

emen

t

• CWM continued to improve its position during the quarter

• Revenue improved 3% q-o-q and 4% y-o-y

• Deposits grew 2% q-o-q and 17% from end-2011

• Loans grew 3% q-o-q and 7% from end-2011 driven by growth in personal loans, credit cards and the SME segment

• Channel optimisation strategy being pursued to enhance efficiency, resulting in a net reduction of 12 branches and 74 ATMs during 2012 to 100 and 556 respectively

Revenue TrendsAED million

Revenue TrendsAED million

Balance Sheet Trends AED billion

Balance Sheet Trends AED billion

Who

lesa

le B

anki

ng

288304

350

-9%

1,157+10%

Q4 12

854

Q3 12

1,053

765

Q4 11

1,273

923

NIINFI

+9%

80.0+15%

Q4 12

176.0

Q3 12

79.2

171.2

Q4 11

69.8

162.0

DepositsLoans

+7%

20.2

+17%

Q4 12

87.9

Q3 12

86.1

19.6

Q4 11

75.4

18.8

DepositsLoans

288 300273

+4%

1,096+3%

Q4 12

796

Q3 12

1,060

771

Q4 11

1,056

783

NIINFI

Page 13: Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

13

Divisional Performance (cont’d)

• Revenue declined to negative AED 20 million in Q4 2012 from a positive AED 105 million in Q3 2012 driven by lower net interest income and lower investment income

• Tightening of spreads in regional credit produced opportunities for the trading desk which resulted in a good 4th quarter for credit trading desk

• Treasury Sales enjoyed a good quarter as volatility returned to the FX markets which saw some hedging interest from clients; the prevailing low interest rate scenario attracted some interest rate hedging activities as well

Isla

mic

Ban

king

*

• Islamic Banking revenue improved +604% y-o-y and declined 4% q-o-q to AED 310 million in Q4 2012 (net of customers’ share of profit)

• Financing receivables rose 2% to AED 23.3 billion from end-2011

• Customer accounts reduced by 8% to AED 26.9 billion from end-2011

• At end-2012, branches totaled 49 while the ATM & SDM network totaled 165

*Includes Emirates Islamic Bank and Dubai Bank

Revenue TrendsAED million

Revenue Trends*AED million

Balance Sheet Trends*AED billion

Glo

bal M

arke

ts &

Tre

asur

y

215 223 139

-110%

-20

-109%

Q4 12

-159

Q3 12

105

-118

Q4 11

195

-20

NIINFI

+2%

23.3-8%

Q4 12

26.9

Q3 12

28.023.2

Q4 11

29.2

22.8

Customer accountsFinancing receivables

57 71

-132

+604%

310 -4%

Q4 12

239

Q3 12

324

267

Q4 11

44

176

NIINFI

Page 14: Q4 2012 Results Presentation - Emirates NBD 2… · Q4 2012 Results Presentation 1 January 31, 2013. Disclaimer The material in this presentation is general background information

• Roll out of sales effectiveness program and revised front-line incentive scheme in CWM• Roll out of sales force effectiveness program and revamped product/services offerings in EIB• Developed a strategic plan and roadmap for the wholesale bank • Ran a Group wide cost optimisation program

• Expanded Tanfeeth scope and completed integration of all planned back office functions• Customer service excellence program rolled-out and key processes reengineered• Development of Group wide Business Process Management (BPM) program • Completed integration of Dubai Bank

• Optimised retail distribution set-up• Launch of China Representative Office in Beijing in May • Continued organic expansion in current international locations

• Headline LTD ratio of 102% at end-2012 from 105% in Q4 2011

• Strong CASA growth of 15% or AED 12 billion during 2012

• Raised AED 14.9 billion medium – long term funding at attractive pricing

14

2012 Strategic ImperativesSummary of Key Achievements

Optimise Balance Sheet and Capital allocation

Drive Profitability

Enhance Support Functions and Strengthen Platforms

Undertake Measured Investments in Growth Areas

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2012 Objectives

2012 Strategic Imperatives

Evidence of Success

• Maintain headline LTD ratio within revised 95% - 105% target range

• Continue to focus on liabilities growthincluding CASA and long term FDs

• Target raising medium - long term funding at acceptable pricing

• Increase lending activity to select sectors i.e. consumer finance, mid corporate & SME, and large corporate sector in Dubai and Abu Dhabi

• Continue to streamline and consolidate subsidiaries and decide on further divestment opportunities

• Headline LTD ratio of 102% at end-2012 from 105% in Q4 2011

• Strong CASA growth of 15% or AED 12 billion during 2012, particularly in Retail banking also through widely marketed “Deposit Carnival” launch

• Group wide CASA:FD portfolio mix a healthy 43:57 at end-2012 compared with 41:59 and 31:69 at end-2011 and end-2010 respectively

• Raised AED 14.9 billion medium – long term funding at attractive pricing

• Consolidated Private Banking, Asset Management and brokerage under a newly created “Wealth Management” unit to realisefurther synergies and cross-fertilise between the units

Opt

imis

eB

alan

ce S

heet

and

Cap

ital a

lloca

tion

1

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2012 Objectives

2012 Strategic Imperatives (cont’d)

Evidence of Success

• Revenue growth

– Increase cross-sell and bolster fee based business within the Consumer Banking and Wealth Management segment; e.g. FX, bancassurance, investments, etc.

– Roll out sales effectiveness program across branches and direct sales force

– Extend key account management model across wholesale banking segment; e.g. drive treasury sales and investment banking services to existing corporate relationships

• Cost management

– Continue to focus on cost and operate in a revised target cost income ratio of 34% to 35%

– Efficiency gains through merging operational activities into Tanfeeth, and centralising procurement activities

• Roll out of sales effectiveness program and revised front-line incentive scheme, inter alia, drove CWM fee income and net interest income growth of 23% and 8% respectively in 2012

• Standalone EIB underlying revenues grew 23%through roll out of sales force effectiveness program and revamp of customer product and services offerings

• Developed a strategic plan and roadmap for the wholesale bank to transform into a regional powerhouse; the strategic plan involves a large scale transformation of the wholesale banking unit encompassing among others:– Detailed Key account planning which will be

extended across all key accounts over 2012 –2013

– Enhancement of our transaction banking capabilities

– Renewed focus on offering leading investment banking services

– Increased investments in treasury and expanding our solution offerings

– Vigorously pursuing international expansion plans

– Development of superior credit processes– Enhancement of operational efficiencies

• Ran a Group wide cost optimisation program; Q4 2012 cost base AED 909 million (excluding integration costs) which is AED 116 million or 11% below Q4 2011 cost base

Driv

e Pr

ofita

bilit

y2

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17

2012 Objectives

2012 Strategic Imperatives (cont’d)

Evidence of Success

• Continue to upgrade and enhance IT platforms – undertake implementation of the lean transformation initiative which was initiated in 2011

• Further enhance the scope of Tanfeeth by migrating additional banking support and back office processes

• Further enhance the customer service proposition through focused initiatives to be undertaken by Group Service Quality / “Tamayyuz”

• Implement Core banking and Private banking systems in KSA and Singapore (PB only) in addition to enabling online banking

• Lean transformation in second wave with focus on IT portfolio rationalisation to focus on IT developments on key strategic priorities and optimise return on IT investment

• Expanded Tanfeeth (our shared services provider) scope with on-boarding of the Operations and Call Center at the beginning of the year

• Completed the integration of Emirates NBD’s HR Services, Finance & Accounting, Collections and Trade Finance Operating units into Tanfeeth

• Customer service excellence program rolled-out across all branches and key processes reengineered. Major improvements include– NPS (Net promotor scores) in branches

increased by an additional 28% in 2012– Reengineering led to significantly improved

Turn-around times (TAT), e.g. Auto Loans TAT improved by c.44% for premium customers and Credit Cards TAT improved by c.51%

• Development of Group wide Business Process Management (BPM) program aiming at process streamlining and automation to realise further efficiencies end to end from branches to back office and enhancing the customer experience

• Completed integration of Dubai Bank within nine months, creating the 3rd largest Islamic bank in the UAE by assets and branchesEn

hanc

e Su

ppor

t Fun

ctio

ns a

nd S

tren

gthe

n Pl

atfo

rms

3

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18

2012 Objectives

2012 Strategic Imperatives (cont’d)

Evidence of Success

Exploit domestic opportunities– Continue to enhance domestic distribution

network through selecting, and implementing the most optimal channel mix

– Push for regional leadership in private banking through increased capacity and market penetration

– Focus on building SME asset book by leveraging improved infrastructure and increased credit appetite

– Further grow our market share in Abu Dhabi

Exploit international opportunities– Undertake organic expansion initiatives in

current international locations, e.g. setup SME business in KSA

– Continue small scale international expansion, e.g. representative offices in target markets

– Identify and pursue meaningful international acquisitions in select target markets, e.g. KSA, Turkey, etc.

Optimised distribution set-up– Further optimised branch set-up (elimination

of duplication)– Continued to enhance online banking offering– Launched enhanced mobile banking for EIB in

Q3 and for Emirates NBD in Q4 Enhanced the international footprint with

launch of China Representative Office in Beijing in May Continued organic expansion in current

international locations resulted in 18% international branches income growth and 30% income growth in KSA

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Emirates NBD enters 2013 with a focused longer-term strategy built on 5 core building blocks

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Deliver an excellent customer experience

Build a high performing organization

Run an efficient

organization

Drive geographic expansion

Drive core business

1

2

3 4 5

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Outlook

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• During 2012 the UAE economy continued to display resiliency with an estimated GDP growth of 3.7% underpinned by rising oil output and modest private sector expansion

• Continued strength and growth witnessed in Dubai’s traditional trade, logistics, tourism and retail sales sectors and signs of green shoots in the Dubai property market

• For 2013 the external environment remains challenging in the context of recessionary risks in the Eurozone, below trend US growth and an expected slowdown in Asia

• Nevertheless, the UAE remains well-positioned to enjoy robust GDP growth of 3.8% in 2013 driven by solid expansion in non-oil sectors offsetting an expected stabilisation in oil production

• In Dubai, growth is expected to accelerate to 3.9% in 2013 from an estimated 3.2% in 2012 as manufacturing, tourism and hospitality and non-oil foreign trade continue to benefit from strengthening regional consumption and investment

• Emirates NBD is well placed to take advantage of the expected acceleration in Dubai’s growth

• Capitalisation and liquidity continue to be extremely strong, offering resilience and flexibility for the future

• Significantly de-risked and strengthened balance sheet offers strong platform for capturing future growth opportunities

• The Bank has a clear strategy in place and is focused on relentless execution

Economic Outlook

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• Dividend declared of AED 0.25 per share, an increase of 25% over 2011

• Top-line trends stable q-o-q and y-o-y

• Operating expenses improved 6% y-o-y and will be managed to a revised longer term cost income ratio target of 34%-35%

• Net profit broadly stable q-o-q at AED 625 million

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Summary

Profitability

Dividends

Income

Expenses

• Capitalisation and liquidity continue to be extremely strong, offering resilience and flexibility for the future

• Significant progress made in achieving strategic imperatives

• Emirates NBD is well placed and has a clear strategy in place to take advantage of the improving growth outlook

• NPL formation and provisioning trends in line with expectations • NPL coverage improved by 6% during 2012

Credit Quality

Capitalisation and Liquidity

Strategy

Outlook

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Investor Relations

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PO Box 777Emirates NBD Head Office, 4th FloorDubai, UAETel: +971 4 201 2606Email: [email protected]

Ben Franz-Marwick Head, Investor RelationsTel: +971 4 201 2604Email: [email protected]

Shagorika CairaeSenior Analyst, Investor RelationsTel: +971 4 201 2620Email: [email protected]

Emilie FrogerBuy-Side Manager, Investor RelationsTel: +971 4 201 2606Email: [email protected]