QUALITY IN CARE - Rydon · 2019-05-29 · CHC33015 CERTIFICATE III IN INDIVIDUAL SUPPORT All the support you need, to build your future now! Page 3 of 17 Notice: There is a lot of

QUALITY IN CARE

Making care count

CHC33015 CERTIFICATE III in INDIVIDUAL SUPPORT

COURSE PROFILE

Provided by

“Approved delegate of the Australian Skills Quality Authority”

refer to the following website for further information regarding being an Approved Delegate of the Australian Skills Quality Authority.

http://www.asqa.gov.au/vet-regulatory-reforms/delegating-regulatory-responsibility-to-rtos/delegating-regulatory-responsibility-

to-registered-training-organisations.html

All the support you need, to build your future now!

http://www.asqa.gov.au/vet-regulatory-reforms/delegating-regulatory-responsibility-to-rtos/delegating-regulatory-responsibility-to-registered-training-organisations.html


CHC33015 CERTIFICATE III IN INDIVIDUAL SUPPORT

All th e suppor t you n eed, to bu i ld your fu tu re n ow! Page 2 of 17

INDEX

Why would anyone want to do this course 3

Do you have ...... 3

Opportunities 3

What does a Care Worker do? 4

What will you learn 5

Qualification Information 6

Module Name/Number & Units of Competency 6

Module One Principles of Caring 7

Module Two Body Systems 7

Module 3 Personal Care in Practice 8

Module 4 Safety 8

Module 5 Assist Clients with Medications 9

Module 6 Dementia Care 9

Module 7 Palliative Care 9

Course Delivery 10

Learning Resources 10

Electronic vs On Line Training 10

Course Duration 11

Entry Requirements 11

What you have to have to complete your studies 11

What resources Back to Basics Care provide 12

During the program 12

Work Placement Conditions 12

Assessment 13

Trainers and Assessors 13

Student Support 13

Recognised Prior Learning 13

Fees, Payment Options & Refunds 14

Venue and Workshops 15

Lodge your Interest 16

Contact Back to Basics 17



Notice: There is a lot of information to read on the following pages. Please

read it carefully so that you understand all that is required prior to lodging

your application or expression of interest in the program.

Why would anyone want to do this course?

If you are the type of person who enjoys helping people and wants to make a

difference to the lives of the elderly and the disabled, this career could be just right

for you.

Do you have?

A friendly and caring approach.

A genuine desire to help people.

The ability to relate to people from a wide variety of backgrounds.

Tact and sensitivity.

A respectful approach to clients.

Patience and a sense of humour.

Reliability and flexibility.

The ability to be a good listener.

Team working skills and the ability to use your own initiative.

The ability to work to health and safety guidelines.

The ability to remain calm under pressure.

Opportunities

You could work with a:

Residential Aged Care Facility.

Home & Community Provider.

Voluntary Organisation.

Local Authority.

You could progress to become, with further study, a:

Team Leader.

Supervisor.

Manager.

As your career develops and with further study you may want to move into a range

of specialised nursing or even become a Director of Nursing.



What does a Care Worker do?

You may work with people (known as clients) in their own home, in day

centres or in Residential Aged Care Facilities.

The duties include:

Getting to know clients, their interests and their needs.

Helping families get used to new caring responsibilities.

Working with other health and social care professionals.

Helping to organise leisure activities.

Performing functions and procedures relating to a client’s:

Personal hygiene.

Safety.

Comfort.

Nutrition.

Exercise.

Elimination needs.

In addition, you may assist with:

Lifting and moving clients.

Making observations.

Collecting specimens.

The admission and discharge of clients.

Measuring temperatures.

Measuring pulses.

Measuring respirations.

Measuring blood pressures.

Because a Care Worker provides care over many months or years, you will play an

important role in the client’s psychological comfort and support to the family and

the family carer.



What will you learn?

The roles and responsibilities of a Care worker.

The principles of:

Person Centred Care.

Consumer Directed Care.

Restorative Care.

Transition Care.

To provide personal care and support to people.

To support people maintain their independence.

To identify healthy body systems.

To carry out activities related to an individualised plan.

To assist with medication.

To support people living with dementia.

To support family members who become the carer.

The principles of identifying and maintaining a healthy body system.

The key elements of safety in the workplace.

To provide care during the palliative process.



QUALIFICATION INFORMATION The Qualification CHC33015 Certificate III in Individual Support is made up

of 13 Units of Competency – (7 Compulsory Units & 6 Electives). The units

are clustered and delivered over 7 Modules:

Module 1 Principles of Care Giving.

Module 2 Body Systems.

Module 3 Personal Care in Practice.

Module 4 Safety.

Module 5 Assist Clients with Medication.

Module 6 Dementia Care.

Module 7 Palliative Care.

Back to Basics has packaged this qualification incorporating two specialisation

streams – Ageing and Home and Community.

Outcome: CHC33015 Certificate III in Individual Support (Ageing, Home and

Community)

CHC33015 CERTIFICATE III in INDIVIDUAL SUPPORT UNITS OF COMPETENCY Shaded areas represent the Core Units of Competency CHCCCS015 Provide individualised support CHCCCS023 Support independence and wellbeing CHCCOM005 Communicate and work in health or community services CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTAAP001 Recognise healthy body systems HLTWHS002 Follow safe work practices for direct client care Ageing Specialisation - Electives CHCAGE001 Facilitate the empowerment of older people CHCAGE005 Provide support to people living with dementia CHCCCS011 Meet personal support needs HACC Specialisation - Electives CHCAGE001 As above - Facilitate the empowerment of older people CHCCCS011 As above - Meet personal support needs CHCCCS025 Support relationships with carers and families CHCHCS001 Provide home and community support services CHCCCS013 Provide basic foot care General Electives CHCAGE002 Implement falls prevention strategies HLTHPS006 Assist clients with medication CHCPAL001 Deliver care services using a palliative approach CHCCCS017 Provide loss and grief support



These units of competency are compiled in to the following modules and

topics:

Module 1 Principles of Care Giving

Residential Aged Care Facilities.

Initial Principles, Roles & Responsibilities of the Nursing Team.

Work Ethic, Personal Beliefs, Values, Philosophies & Professional Boundaries.

Leadership & Teamwork.

Duty of Care, Privacy, Confidentiality & Dignity.

Policies and Procedures.

Continuous Improvement.

Client Case Conference, Advanced Care Planning,

Care Plans.

Person Centred Care, Consumer Directed Care.

Advocacy.

Risk Management.

Home & Community Care Principles, Practice &

Legislation.

Communication.

Cultural Diversity.

Working with Carers.

Legislation, Regulations & Compliance.

Module 2 Body Systems

Body Planes & Sections.

Cardiovascular System.

Respiratory System.

Digestive System.

Urinary System.

Endocrine System.

Reproductive System.

Musculo-Skeletal System.

Lymphatic System.

Integumentary System.

Nervous System.

Vision.

Hearing & Equilibrium.

Touch, Smell, Taste.

Maintaining a Healthy Body System



Module 3 Personal Care in Practice

Daily Care of the Resident/Client (Morning, Afternoon & Night).

Meals (including the principles of PEG).

Oral Care; Grooming & Dressing, Bathing & Showering, Bed Making.

Toileting (Incontinence & Bowel Elimination).

Changing the Clients Positions.

Colostomy.

Eye Care for the Elderly.

Hearing Loss & Ageing.

Basic Foot, Skin, & Nail Care.

Transferring the Client.

Assistive Devices.

Exercises for the Elderly.

Basic Observations & Vital Signs.

Reporting Changes & Concerns.

CPR.

Specimens & Investigations.

Falls & Fall Prevention.

Skin & Wound Care.

Module 4 Safety

Legislative Requirements.

Key Elements for a Safe Workplace

Manual Handling.

Infection Control.

Slips Trips & Falls.

Residents Aggression.

Fatigue Management

Hazardous Substances, Poisons, Sharps

& Radiation.

Emergency in the Workplace.

Safety in the Community – Security & Driving.

Risk Assessment & Risk Control.

Consultation in the Workplace.



Module 5 Assist Clients with Medication

Scope of Practice.

Legalities.

Policies & Procedures.

Medication Basics.

Side Effects & Adverse Drug Reactions.

How Medications work in the Body.

Routes of Medications.

Common Forms of Medications.

Combination Medications.

Errors & Incidences.

Documentation.

Terms & Abbreviations.

Environmental Hazards.

Storage & Disposal

Module 6 Dementia Care

Symptoms of Dementia.

Stages of Dementia.

Types of Dementia.

Dementia & the Ageing Process.

Supporting Carers & Family Members.

Elder Abuse.

Behaviours of Concern.

Delirium.

Planning Care.

Communication Strategies.

Activities that Support Dignity &

Independence.

Module 7 Palliative Care

Palliative Approach.

Specialised Services.

Planning Care.

Respect Culture & Sensitivity.

Symptoms.

Family & Carers.

Supporting the Dying Person.

Community & Mandatory Reporting.

End of Life Care

After Death Care.

Loss & Grief.



Back to Basics Care provide you with an opportunity to combine the

theory part of your study and assessments based on real life on-the-job

case studies and true to life simulated activities.

Back to Basics Care delivers interesting workshop activities; simulated exercises; and

actual workplace experience and assessment with ongoing one-on-one support

throughout the training.

Back to Basics Care is proud to be able to provide a course that enables you to

become a caring, confident and qualified care worker.

Course Delivery

The course is what is known as a blended delivery technique. All the theory subjects

are completed at home at your own pace yet within a set of reasonable timeframes

to complete each module.

Back to Basics Care provides a unique Distance Learning process, combining face

to face, practical workshops, and at home study. All supported by qualified Trainers

and Assessors along with a Student Support team who provide regular weekly

contact offering each student one-on-one encouragement and guidance. All of

which are readily accessible during standard business hours for any questions or

assistance the student may require.

Learning Resource

Back to Basics Care provide comprehensive learning resources which include

professional text material, assessment tasks, student handbook, pre-assessment

notice and relevant information required for the student to complete their study.

The learning resources are provided electronically at the beginning of each module.

Hard copy materials are also available however fees will apply.

Back to Basics Electronic Learning Resources and Distant Learning methods

vs On-line Training.

One of the great advantages of our courses is that the courses are electronic,

without being delivered in the traditional online manner. Normally if you were to do

a course online, you have to log on to, and work from a website. With our method,

you no longer need that constant internet connection.

The way our courses work is that once you sign up, you will be emailed out a link

where you can go to download your text book, assessment booklet and assessment

tasks. Once downloaded (and it’s only a very small download, normally a couple of

megabytes) you can work on the course anywhere, at any time. This means you can

easily work on it anywhere you can take your laptop; at work, at a coffee shop, in

the car while you wait to pick the kids up from sport.

Once you have completed a task, you simply connect back to the internet and

send us it back to us in an email for marking. It’s that added flexibility that really sets

our course apart.



Course Duration

The Certificate III is a 12-18 month program. The timing of the

program allows for ample time to study, attend workshops and

complete assessment tasks. This timeframe does include

workplace training with a minimum of 120 hours.

If you have previous work experience and underpinning knowledge, you may wish

to apply for Recognised Prior Learning, which may lessen the length of time it would

take to complete this program.

A program of delivery is provided on registration.

The hours each week vary depending on the complexity of the Module you will be

studying. The Delivery Program provides you a guide as to when each Module

begins and when it should be completed by.

Entry Requirements

Aged 18 years or above.

Successful completion of Year 10 or equivalent level of study.

Be Study ready: Suggested that applicants will need Australian Core Skills

Framework levels of at least level 2 across reading writing, learning, oral

communication and numeracy skill to successfully complete this program –

(Online language ,literacy and numeracy skill test can be accessed here

www.lln.safework.com.au )

Mature aged people who have diverse academic, work and life experiences

are encouraged to enrol. The definition of a mature aged person is a person

over 21 years of age.

Prior to registering for the program Back to Basics Care personnel will interview

you to determine your interest in working with people who need care.

What you need to have to complete your studies

To complete studies you will need to have access to:

A computer (PC or Mac) with internet (a minimum reliable speed of 5MBps is

recommended).

Latest Adobe Acrobat Reader.

Latest Adobe Flash Player.

Microsoft Word, Power-point, Excel 97 or later.



What resources Back to Basics Care provide

Electronic Course materials and resources.

Multimedia and simulated Learning resources.

Online forums, FAQ and student community.

Workplace procedures and documentation.

Information about accreditation standards.

Anatomical models, charts and or diagrams.

Vocational Placement information and support.

Ongoing Trainer support via phone, email.

During the program

Back to Basics Care understand this is a program only for those who really do have

an interest in caring.

Back to Basics Care will conduct regular interviews with you throughout the program

to ensure you have chosen the career path that is most suitable for your character

and temperament.

You may find it difficult to continue with the study and practical exercises. Every

support is provided to encourage you to continue, however should it be obvious this

career path is not what you want to pursue Back to Basics Care Support Team will

support your decision to retire from the program.

Should you retire from the program at any stage throughout your study, and have

successfully completed units of competency up to that point in time, Back to Basics

Care will provide you with the relevant Statements of Attainment.

Work placement conditions

Prior to commencing Work Placement – You must ensure the following is adhered to:

Documentation re Hep B vaccination, commencement of vaccination or blood

test results showing immunity. It is also recommended you have the following

immunisations ( Influenza / Measles/mumps / Rubella / Chicken Pox ).

Have a Working with Children Check completed.

http://www.kidsguardian.nsw.gov.au/working-with-children/working-with-

children-check

Have a Police Check completed.

http://cvcheck.com/PoliceChecks.aspx?gclid=COyet6fTvsgCFUhwvAod_YMBtw

Supply your own uniform – Black closed in shoes ( non-slip soles), black or navy

blue pants( no jeans), white polo shirt or blouse –(must be clean). Minimal

jewellery such as studs or sleepers are only allowed. Failure to attend work

placement in complete uniform will result in candidate not being able to work on

that day.

http://www.kidsguardian.nsw.gov.au/working-with-children/working-with-children-check

http://www.kidsguardian.nsw.gov.au/working-with-children/working-with-children-check

http://cvcheck.com/PoliceChecks.aspx?gclid=COyet6fTvsgCFUhwvAod_YMBtw



Hours for clinical – Note these hours are an example only – some

facilities timeframes may vary. (Some facilities work a morning shift

6.30am – 2.30 pm or afternoon shift 1pm – 9.30pm).

Assessment

The Assessments are set out in five (5) different formats:

1. Written Assessments which include an appraisal of a range of scenarios and

real life case studies; written questionnaires; essays etc.

2. True to life Simulated Activities; Role Plays; Group Activities; Demonstrations,

all supported with a range of oral questions.

3. Workplace observations of practical activities carried out with clients

recorded in a Workplace Journal signed off by qualified Workplace Personnel

and Back to Basics Care’s Trainers and Assessors.

4. Third Party Reports from Registered Nurses.

5. Final Assessment which is a combination of all the above and Back to Basics

Care qualified Assessing personnel.

Reasonable Adjustment

You will be supported to meet the competency requirements of the assessment

tasks. Alternative methods of assessment will be facilitated to accommodate

students with special needs.

Trainers/Assessors

All Back to Basics Care training staff hold the relevant qualifications as a Trainer and

Assessor – they also hold qualifications in nursing at Registered Nurse level with many

years of Care experience.

It is compulsory that Assessors are qualified within the nursing and health industry as

Registered Nurses, and have related occupational currency to enhance the

students’ learning experience with this course.

Student Support

Back to Basics has a strong qualified Student Support Team.

The team assist in the assessment process by supporting and directing you to

information and resources, in order to maximise the learning experience and

achieve the qualification.

RPL

Recognised Prior Learning is available to all applicants who have had previous

experience in health care. Call BTBC and ask for a RPL Evidence Guide.

The new units of competency are not an exact match to the old units so that

Recognised Prior Learning (RPL) assessments will not be an immediate tick against

each unit – evidence of current work experience will be required to support each

application.



FEES:

Full Course Fee is $2957.00 - Payment plans available.

PAYMENT OPTIONS

Payment options are available and can be made as follows:

Full course payment on commencement.

Deposit and short term Payment Plan (No interest).

Deposit and regular payments on a weekly or monthly basis (Interest

included)

No Deposit and regular monthly or weekly payment options are available

(Interest included).

Fees will apply if funds are not available at the time the payment is withdrawn

from your account.

Due to the nature of the program and the content of some of the subjects

some students who have not had any experience in caring may find it difficult

to continue with their study. The weekly Payment Plan options are

recommended so that you will only pay for the training you receive and not

be encumbered with the full fee should you wish to retire during your study.

(Refunds of Administration fees, Extension fees are not available if this option is

taken.)

If the payment of fees through the selected method of payment is not

adhered to, you will risk withdrawal from the program.

All fees must be paid in full prior to a qualification being issued.

Refunds

A refund is only available twenty eight (28) days from the date of registration, if you

decide after this time not to continue with the course all fees are forfeited.

Administration fees may be deducted from the registration fees.

Refunds can be made in the following circumstances (time frames apply):

You have overpaid the administration charge.

If you are enrolled in a training course that has been cancelled by Back to

Basics Care.

At the discretion of the Chief Executive Officer, you would be unreasonably

disadvantaged if not granted a refund, eg: You may meet with a serious

misadventure and you are unable to continue with the enrolment. (Evidence

may be required – Administration Fees may apply).

Refunds must be made in writing within twenty eight (28) days of receipt of

registration for all programs. (Administration fees may apply.)



VENUE FOR WORKSHOPS

Back to Basics Care Training Facility – Cardiff NSW

Regional Venues to be advised.

The Training Centre is purpose built as a training facility for nursing in all facets of

care.

The decor is a welcoming and comfortable environment including:

2 fully equipped training rooms.

A simulated bathroom – including washbasin, shower, toilet, handrails, etc.

A simulated treatment room - set up for training the person to take

observations or assist with clients with medications and not to forget ‘Reg’ our

resident skeleton who is most helpful with our program called Body Systems.

A simulated residents room – housing 1 hydraulic and 1 electronic bed,

bedside drawers, high back chair, patient lifter, call bells, linen and of course

our female mannequin ‘Olive’ who resides – with ‘Reg’ in the centre full time.

Back to Basics Care Training Centre is in Cardiff which is located in the geographical

centre of Newcastle and Lake Macquarie. Cardiff is a growing commercial and

corporate centre located on the western side of Newcastle NSW.

The Training Centre is within walking distance to a central railway station and is the

central hub of many suburban bus routes. 10 minutes from the M1 Freeway going

South to Sydney or 30 minutes to the Pacific Highway going up north to Queensland.

40 minutes to Newcastle Airport which flies to all major cities and some regional

areas. 10 minutes from beautiful Lake Macquarie and 5 - 15 minutes from a variety

of major shopping centres.

Cardiff is surrounded by a range of affordable quality accommodation facilities

within 10 minutes should you wish to stay overnight in the area.



LODGE YOUR INTEREST

Numbers will be limited for each program. Lodge your expression

of interest by calling or emailing Back to Basics Care.

REGISTER YOUR INTEREST

NAME: DATE

POSITION HELD

ADDRESS:

P/C

TELEPHONE: BUS: MOBILE:

FACSIMILE: EMAIL: .

DOB: (NOTE: Please provide photo identification – eg driver’s licence, etc)

Signature__________________________________________________Date___________________Verification number

The Australian Government regularly gathers non personal information from both public and private providers of Vocational Education and Training for the

purpose of strategic planning. Your permission is sought for this information to be provided on request to the Australian Government for this purpose.

I hereby give permission for non personal information contained on this registration form to be provided to Australian Federal and State Government

Departments for the purpose of statistical analysis.

Signature__________________________________________________Date____________________

PLEASE RETURN THIS FORM TO:

Back to Basics Business Training Pty Ltd - ABN 88 077 042 490

PO Box 234 CARDIFF NSW 2285

Phone 1300 790 460

Facsimile (02) 4953 0458

Scan and Email: [email protected]

SIGNATURE: Date:



Back to Basics Care

Telephone: 1300 790 460

Facsimile: (02) 49530458

Email: [email protected]

Website: www.backtobasics.edu.au/health

Head Office

27 Veronica St CARDIFF NSW 2285

Back to Basics Care is a subsidiary of Back to Basics Business Training Pty Ltd

NATIONAL TRAINING PROVIDER 4346

ABN 88 077 042 490

“Approved delegate of the Australian Skills Quality Authority”

refer to the following website for further information regarding being an Approved Delegate of the Australian Skills Quality Authority.

http://www.asqa.gov.au/vet-regulatory-reforms/delegating-regulatory-responsibility-to-rtos/delegating-regulatory-responsibility-

to-registered-training-organisations.html

mailto:[email protected]

http://www.backtobasics.edu.au/health



Documents

QUALITY IN CARE - Rydon · 2019-05-29 · CHC33015 CERTIFICATE III IN INDIVIDUAL SUPPORT All the support you need, to build your future now! Page 3 of 17 Notice: There is a lot of