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JULY 2020 This report is made possible by the support of the American People through the United States Agency for International Development (USAID). The contents of this report are the sole responsibility of DAI Global, LLC and do not necessarily reflect the views of USAID or the United States Government. QUARTERLY PROGRESS REPORT 16 APRIL–JUNE 2020 CONTRACT NO. AID-497-TO-16-00003 USAID IUWASH PLUS USAID INDONESIA URBAN WATER, SANITATION AND HYGIENE PENYEHATAN LINGKUNGAN UNTUK SEMUA (IUWASH PLUS)

QUARTERLY PROGRESS REPORT 16

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JULY 2020
This report is made possible by the support of the American People through the United States Agency for International Development
(USAID). The contents of this report are the sole responsibility of DAI Global, LLC and do not necessarily reflect the views of USAID or
the United States Government.
QUARTERLY PROGRESS REPORT 16
USAID IUWASH PLUS
PENYEHATAN LINGKUNGAN UNTUK SEMUA (IUWASH PLUS)
USAID INDONESIA URBAN WATER, SANITATION AND HYGIENE
PENYEHATAN LINGKUNGAN UNTUK SEMUA (IUWASH PLUS)
QUARTERLY PROGRESS REPORT 16 APRIL–JUNE 2020
CONTRACT NO. AID-497-TO-16-00003
Project Title: USAID IUWASH PLUS: Indonesia Urban Water, Sanitation and
Hygiene Penyehatan Lingkungan untuk Semua
Sponsoring USAID Office: USAID/Indonesia Office of Environment
Contract Number: AID-497-TO-16-00003
Author: DAI Global, LLC
ii | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
COVER STORY
Performance Based Grant Offers Incentive for PDAMs to Increase Accomplishment
Performance has become a key indicator to measure the
success of PDAMs in managing water supply systems.
However, many PDAMs in Indonesia are still struggling to
improve their performance. The appraisal on the
performance of 378 PDAMs in Indonesia carried out by
BPPSPAM found that 209 PDAMs were healthy, 103
PDAMs were in less healthy and 66 PDAMs in unhealthy
criteria (Buku Kinerja PDAM, 2017). This condition will
impact the PDAM’s capability to deliver sustainable water
services to their customers.
To address this issue, the MPWH through the NUWSP program has initiated a performance-based
grant (PBG) as an incentive for the PDAMs that have successfully improved their performance since
2017. The PBG is one of the mechanisms to stimulate the PDAM to improve and sustain their
performance. Supporting the MPWH’s program, USAID-SECO partnership assists its seven PDAM
partners in West Java and Central Java to participate in the performance-based grant. Those PDAMs
are from Bogor, Karawang, Magelang, and Sukoharjo districts as well as Depok, Surakarta, and
Magelang cities. The USAID-SECO partnership program focuses on the energy efficiency increase
and non-revenue water (NRW) reduction as two critical issues that many PDAMs are facing. In
addition, low energy efficiency and high-water loss significantly impacts on PDAM operations.
To raise the awareness of the leaders of PDAMs assisted by the USAID-SECO partnership, the
SPAM Directorate of Water Supply the MPWH conducted a workshop to disseminate information
on the PBG on June 15, 2020. The meeting was attended by the Director of Urban, Housing and
Settlement of Bappenas, Mrs. Tri Dewi Virgiyanti; the Director of Local Affairs Synchronization II of
the MOHA, Mr. Iwan Kurniawan; the Chairperson of NUWSP’s CPMU; the Chairperson and Vice
Chairperson of Water Grant’s CPMU; and PDAM executive and technical directors. Through this
workshop, the PDAMs learned about the mechanisms, timeline, and supporting documents required
to apply for the performance-based grant, such as letter of interest, proposal, feasibility study, and
copy of the regulation on the capital participation for water supply development system.
Besides raising the awareness, the USAID-SECO partnership has also supported its PDAM partners
to develop feasibility study documents of the NRW reduction and EE increase as a requirement of
the PBG. Nearly all PDAMs completed the feasibility study document for NRW in January 2020,
except for PDAM Karawang that will complete the document in July 2020. The feasilibity study
document for EE in all PDAMs will also be finished in July 2020. In addition, the USAID-SECO
partnership also supported the PDAMs to advocate the local governments in their respective areas
to provide the equity participation. The PDAMs also installed master meter and loggers to calculate
inputs for the NRW system and the volume of water debit pumping for EE to enable the Directorate
of Water Supply read the water debit in real time.
“Thanks to USAID-SECO partnership for their assistance in the PBG, water meter and loggers to
refine the recording and monitoring of water distribution. With these aids, I hope we can improve
our works and service,” said Mr. Mat Hasyim, the Head of Technical Division of PERUMDA Air
Minum Tirta Makmur of Sukoharjo district.
The staff of PERUMDA Air Minum Tirta
Makmur of Sukoharjo district checking
master meter and logger used to record
the cubication of system inputs.
MUHAMMAD ADIB FOR USAID-SECO PARTNERSHIP
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | iii
TABLE OF CONTENTS
COVER STORY .......................................................................................................................................................... ii
1.2 SUMMARY OF ACHIEVEMENTS ......................................................................................................... 3
2 STORIES FROM THE FIELD ........................................................................................................................... 4
2.1 STORY FROM NORTH SUMATRA ..................................................................................................... 4
2.2 STORY FROM WEST JAVA, DKI JAKARTA, TANGERANG ............................................................ 5
2.3 STORY FROM CENTRAL JAVA ........................................................................................................... 6
2.4 STORY FROM EAST JAVA .................................................................................................................... 7
2.5 STORY FROM SOUTH SULAWESI AND EASTERN INDONESIA .................................................. 8
3 HIGH LEVEL RESULTS AND COMPONENT LEVEL PROGRESS ....................................................... 9
3.1 INTRODUCTION ................................................................................................................................. 9
PERFORMANCE PROGRESS ............................................................................................................. 24
ENVIRONMENT PROGRESS ............................................................................................................. 52
COMMUNICATION PROGRESS ...................................................................................................... 62
3.7 LOCAL SUSTAINABILITY AND INNOVATION COMPONENT (LSIC) ...................................... 81
3.8 GENDER PROGRAMMING PROGRESS ........................................................................................... 84
4 REGIONAL PROGRESS ................................................................................................................................. 88
4.3 CENTRAL JAVA ................................................................................................................................... 98
4.4 EAST JAVA ......................................................................................................................................... 102
5 PROGRAM MANAGEMENT .................................................................................................................... 114
5.1 INTRODUCTION ............................................................................................................................ 114
iv | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
5.2 PROGRAM MANAGEMENT AND COORDINATION ............................................................... 114
5.3 MONITORING AND EVALUATION ............................................................................................. 118
5.4 ENVIRONMENTAL COMPLIANCE ............................................................................................... 121
ANNEX .................................................................................................................................................................... 126
ANNEX 1: NUMBER OF PEOPLE TRAINED IN USAID IUWASH PLUS TRAINING ACTIVITIES
(OUTCOME T1) ......................................................................................................................... 126
ANNEX 2: TRAINING, WORKSHOP AND SEMINAR ACTIVITIES OF THIRD QUARTER OF FOURTH
PROGRAM YEAR (APRIL-JUNE 2020) ..................................................................................... 127
ANNEX 3: NUMBER OF PEOPLE TRAINED TO ADVANCE GENDER EQUITY AND FEMALE
EMPOWERMENT (OUTCOME T2) ......................................................................................... 142
ANNEX 4: GENDER TRAINING REPORT OF THIRD QUARTER OF FOURTH PROGRAM YEAR
(APRIL-JUNE 2020) ..................................................................................................................... 144
ANNEX 5: HANDWASHING STATION DEVELOPED BY USAID IUWASH PLUS ............................... 145
ANNEX 6: SELF-FUNDED HANDWASHING STATION DEVELOPED BY USAID IUWASH PLUS
PARTNERS .................................................................................................................................. 148
ANNEX 7: DISTRIBUTION OF THE HANDWASHING STATIONS FUNDED BY US GOVERNMENT
(US INDOPACIFIC COMAND) ................................................................................................ 149
COMMUNAL/HOUSEHOLD SYSTEMS AS OF JUNE 2020 ..................................................... 150
ANNEX 9: MEDIA MONITORING ANALYSIS AND COVERAGE ON ACTIVITIES IN USAID IUWASH
PLUS REGIONS IN APRIL–JUNE 2020 ..................................................................................... 159
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | v
LIST OF EXHIBITS
Exhibit 2: The Urban WASH Ecosystem .............................................................................................................. 2
Exhibit 3. Key WASH Stakeholders .................................................................................................................... 10
Exhibit 4. Key Component 1 Partnerships this Quarter ................................................................................. 10
Exhibit 5. Highlights of Community-level Activities from Each Region ...................................................... 15
Exhibit 6. Cities with Sanitation Market Maps .................................................................................................. 17
Exhibit 7. Progress Establishment of Citizen Engagement Mechanism (CEM) ........................................... 21
Exhibit 8. Key Component 2 Partnerships for This Quarter ......................................................................... 25
Exhibit 9. Overlapping Locations between PBG NUWSP and USAID IUWASH PLUS .......................... 27
Exhibit 10. Support Water Hibah Program for 2020 ....................................................................................... 29
Exhibit 11. PDAMs Receiving Business-Planning Support ............................................................................... 32
Exhibit 12: PDAMs Receiving Tariff Adjustment Support ............................................................................... 33
Exhibit 13: PDAMs Receiving GIS Program Support ........................................................................................ 33
Exhibit 14. Status of LLTT/LLTTT Implementation in USAID IUWASH PLUS Locations .................... 35
Exhibit 15. Statistic of participants and viewer on virtual class ..................................................................... 37
Exhibit 16. Facilitation of Preparing SOPs Wastewater Management .......................................................... 38
Exhibit 17. Domestic Wastewater Management level ..................................................................................... 39
Exhibit 18. Facilitation of Preparing Roadmap ................................................................................................... 39
Exhibit 19. Septic tank construction training ..................................................................................................... 40
Exhibit 20. Topics and actors of FORKALIM twinning program................................................................... 41
Exhibit 21. Progress status of twinning program facilitated by SSP .............................................................. 41
Exhibit 22. Phase 3 Activities ................................................................................................................................ 43
Exhibit 23. Example of MSS costing template .................................................................................................... 44
Exhibit 24. Table of IPLT Conditions ................................................................................................................... 45
Exhibit 25. Target of water and sanitation based on RPJMN 2020-2024 (Bappenas) .............................. 45
Exhibit 26. Completed Regulations in this quarter ........................................................................................... 47
Exhibit 27. Progress of KKMA ............................................................................................................................... 49
Exhibit 28. Collaboration with Partners for WASH Financing This Quarter ............................................ 53
Exhibit 29. Strengthening the Enabling Environment for WASH Financing ................................................ 54
Exhibit 30. Capital Expenditure Finance for WASH Progress as of June 2020 ......................................... 55
Exhibit 31. Technical Assistance to Key Financing Facilities Progress as of June 2020 ............................ 58
Exhibit 32: Microfinance Program Progress as of June 2020 .......................................................................... 60
Exhibit 33: Key Component 4 Partnerships for This Quarter ...................................................................... 63
Exhibit 34. Update on the Activity’s Communication Metrics in This Quarter ........................................ 67
Exhibit 35: Main Partnerships for SECO-USAID co-funding program ......................................................... 72
Exhibit 36. Timing of NRW Baseline.................................................................................................................... 74
Exhibit 38. Summary of the Methodology .......................................................................................................... 78
Exhibit 39. Summary and Main Results of the Training ................................................................................... 79
Exhibit 40: Several Updates of LSIC Activities in This Quarter .................................................................... 82
Exhibit 41. Key NSRO Activities Progress with Community and Household, Private Sector, and
Government Stakeholders ................................................................................................................. 90
Exhibit 42. Key WJDT Activities Progress with Community and Household, Private Sector, and
Government Stakeholders ................................................................................................................. 95
Exhibit 43. Key CJRO Activities Progress with Community and Household, Private Sector, and
Government Stakeholders .............................................................................................................. 100
Exhibit 44. Key EJRO Activities Progress with Community and Household, Private Sector, and
Government Stakeholders .............................................................................................................. 104
Exhibit 45. Key SSEI Activities Progress with Community and Household, Private Sector, and
Government Stakeholders .............................................................................................................. 111
Exhibit 46. EMMP Status: June 2020 .................................................................................................................. 122
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | vii
ACRONYMS
Association
ALD Air Limbah Domestik/Domestic Wastewater
AMEP Activity Monitoring and Evaluation Plan
APBD Anggaran Pendapatan dan Belanja Daerah/Local Government Budget
APBN Anggaran Pendapatan dan Belanja Negara/National Government Budget
APERSI Asosiasi Pengembang Perumahan dan Permukiman Seluruh Indonesia/Association
of Housing Development in Indonesia
B2B Business-to-Business
B40 Bottom 40% of the population in terms of wealth
BABS Buang Air Besar Sembarangan/Open Defecation (OD)
Bappeda Badan Perencanaan dan Pembangunan Daerah/Regional Development Planning
Agency
Planning Agency
BAZNAS Badan Amil Zakat Nasional/the National Zakat Board
BC Behavior Change
BDS Business Development Services
BKAD Badan Keuangan dan Aset Daerah/Regional Agency for Finance and Asset
BKM Badan Keswadayaan Masyarakat/Community Self-Help Group
BOQ Bill of Quantity
BPKAD Badan Pengelolaan Keuangan dan Aset Daerah/Agency for Regional Financial
and Asset Management
Supervisory Agency
BPRS Bank Perkreditan Rakyat Syariah/Syaria People's Credit Bank
BPR HIK Bank Perkreditan Rakyat Harta Insan Kharimah/ People’s Credit Bamk Harta
Insan Kharimah
BPSPAM Badan Pengelola Sistem Penyediaan Air Minum/Agency for Water Supply
System Management
Improving the Implementation of Water Supply System
BPSDM Badan Pengembangan Sumber Daya Manusia/Human Resources Development
Agency
viii | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
BTAMS Balai Teknik Air Minum dan Sanitasi/Technical Center for Water Supply and
Sanitation
CapEx Capital Expenditure
CB Capacity Building
CBO Community-based Organization/KSM
CMC Central Management Consultant
COE Center of Excellence
COP Chief of Party
CSR Corporate Social Responsibility
CU Credit Union
DCOP Deputy Chief of Party
DED Detailed Engineering Design
DMA District Metered Area
Dinkes Dinas Kesehatan/Health Office
Dinas P2CKTR Dinas Perumahan, Permukiman, Cipta Karya, Tata Ruang/the Office of Housing,
Settlement, and Spatial Planning
Dinas PKP Dinas Perumahan dan Kawasan Permukiman/Housing and Settlement Office
Dinas PKP2R Dinas Perumahan, Kawasan Permukiman, dan Penataan Ruang/Housing,
Settlement, and Spatial Planning Office
Dinas PMD Dinas Pemberdayaan Masyarakat Desa/ Office of Community Village
Empowerment
Dinas PMD P3A KB Dinas Pemberdayaan Masyarakat dan Desa, Pemberdayaan Perempuan dan
Perlindungan Anak, Keluarga Berencana/Office of Community and Village
Empowerment, Women Empowerment, Child Protection, and Family
Planning
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | ix
Dinas PUPR Dinas Pekerjaan Umum dan Penataan Ruang/Public Works and Spatial Planning
Office
Dinas Kominfo/ Dinas Komunikasi dan Informatika/Communication and Informatics Office
Diskominfo
and Statistics Office
DisperkimCK Dinas Perumahan, Permukiman, dan Cipta Karya/Housing and Human
Settlement Office
Cemetery Office
and Land Affairs Office
Environmental Sanitation Development
Supply System Development
DLH Dinas Lingkungan Hidup/Environment Office
DMA District Metered Area
DPRD Dewan Perwakilan Rakyat Daerah/Regional Parliamentary
DPU Dinas Pekerjaan Umum/Public Works Office
DPUPR Dinas Pekerjaan Umum dan Perumahan Rakyat/Office of Public Works and
Housing
EE Energy Efficiency
EMMP Environmental Mitigation and Monitoring Plan
EMMR Environmental Mitigation and Monitoring Report
ENV Environment
FORKAMI Forum Peduli Kualitas Air, Limbah dan Lingkungan/Water, Waste and
Environment Quality Forum
x | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
FORKALIM Asosiasi Pengelola Air Limbah Domestik/Association of Domestic Wastewater
Operators
FSM Fecal Sludge Management
GEBRAK PAK KUMIS Gerakan Bersama Rakyat Atasi Kawasan Padat, Kumuh, dan Miskin/A Movement
with supports from Community to Reduce Densely Populated, Slum, and
Poor Areas
Association
HWWS Handwashing with Soap
IDB Islamic Development Bank
IEE Initial Environmental Examination
IUWASH PLUS Indonesia Urban Water Sanitation and Hygiene Penyehatan Lingkungan untuk
Semua
JICA Japan International Cooperation Agency
JUKNIS Petunjuk Teknis/Technical Guideline
KememdesaPDTT Kementerian Desa, Pembangunan Daerah Tertinggal, dan
Transmigrasi/Ministry of Village, Development of Disadvantaged Region, and
Transmigration
Partnership for Infrastructure
KIM Kelompok Informasi Masyarakat/Community Information Group
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xi
KLHK Kementerian Lingkungan Hidup dan Kehutanan/Ministry of Environment and
Forestry
KKMA Kajian Kerentanan Mata Air/Spring Vulnerability Assessment and Action Plan
KKMA-RA Kajian Kerentanan Mata Air-Rencana Aksi/Spring Vulnerability Assessment and
Action Plan
KOTAKU Kota Tanpa Kumuh/City without Slums
KPP Kelompok Pengguna dan Pemanfaat/Community User Group
KSM Kelompok Swadaya Masyarakat/Community Based Organization (CBO)
KSPPS Koperasi Simpan Pinjam dan Pembiayaan Syariah/Saving and Loan, and Sharia
Microfinance Cooperative
LG Local Government
LKM Lembaga Keuangan Mikro/Microfinance Institution
LTTA Long Term Technical Assistance
LLTT/L2T2 Layanan Lumpur Tinja Terjadwal/Regular Desludging Service
LLTTT/L2T3 Layanan Lumpur Tinja Tidak Terjadwal/Unscheduled Desludging Service
LPS Liter per Second
LRT Light Rail Transit
M&E Monitoring and Evaluation
MBR Masyarakat Berpenghasilan Rendah/Low Income Communities
MBS Market Based Sanitation
Musrenbang Musyawarah Rencana Pembangunan/Development Planning Consultation
MOF Ministry of Finance
MOH Ministry of Health
Monev Monitoring and Evaluation
MOU Memorandum of Understanding
Transmigration
MRT Mass Rapid Transit
xii | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
MSS Minimum Service Standard
NBP Group Nusantara Bona Pasogit Group
NDWC Negative Determination with Conditions
NGO Non-Governmental Organization
NRW Non-Revenue Water
NUWSP National Urban Water Supply Project
ODF Open Defecation Free
OPD Organisasi Perangkat Daerah/Local Government Working Unit
OSH Occupational Safety and Health
OSH Open Source Hardware
PAMSIMAS Penyediaan Air Minum dan Sanitasi Berbasis Masyarakat/Community Based
Drinking Water Supply and Sanitation
PBG Performance Based Grant
PDAM/ Perumda Perusahaan Daerah Air Minum/Municipal Drinking Water Company
Air Minum
PERPAMSI Persatuan Perusahaan Air Minum Seluruh Indonesia/Association of Indonesian
Water Supply Companies
PIC Person in Charge
PKM Puskesmas/Community Health Center
PMI Palang Merah Indonesia/Indonesia Red Cross
PMP Penyertaan Modal Pemerintah/Equity Participation
PMU Project Management Unit
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xiii
PO Purchase Order
Permukiman/ Perumahan, Permukiman, Air Minum, dan Sanitasi /Working
Group for Water Supply and Sanitation/Housing and Settlement/ Housing,
Settlement, Water, and Sanitation
PSA Public Service Announcement
PLP Pengembangan Penyehatan Lingkungan/Environmental Sanitation Development
PPP Public Private Partnership
Budgeting and Planning
PPSP Program Percepatan Pembangunan Sanitasi Permukiman/Program for
Accelerating Sanitation Development in Settlement Areas
PSA Public Service Announcement
PSKK UGM Pusat Studi Kependudukan dan Kebijakan Universitas Gadjah Mada/
Demography and Policy Study Center of University Gajah Mada University to
carry out the study
PT Perseroan Terbatas/Incorporated Company
PU Pekerjaan Umum/Public Works
Puskesmas Pusat Kesehatan Masyarakat/Community Health Center
PUSKOPDIT Pusat Koperasi Kredit /Center for Credit Cooperative
P&V Poorest and Most Vulnerable
PY 4, 5 Project Year 4,5
QPR Quarterly Progress Report
RAPBD Rencana Anggaran Pendapatan Belanja Daerah/ Local Government Budget Plan
RC Regional Coordinator
RDS Real Demand Survey
RISPAM Rencana Induk Pengamanan Air Minum/Master Plan of Water Supply System
RKM Rencana Kerja Masyarakat/Community Action Plan
RM Regional Manager
RPJMD Rencana Pembangunan Jangka Menengah Daerah/Regional Medium Term
Development Plan
xiv | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
RPJMN Rencana Pembangunan Jangka Menengah Nasional/National Medium Term
Development Plan
RUSUNAWA Rumah Susun Sewa Sederhana/Low Cost Apartment
RW Rukun Warga/Neighborhood Unit
SAKETAP Standar Akuntansi Keuangan untuk Entitas Tanpa Akuntabilitas Publik/Accounting
Standard for Non-Publicly Accountable Entities
SAKEP Sosialisasi, Advokasi, Kampanye, Edukasi, Promosi/Socialization, Advocacy,
Campaign, Education, Promotion
Sandex Sanitation Index
SanMark Sanitation Marketing
SDB Sludge Drying Bed
SDGs Sustainable Development Goals
SKKNI Standard Kompetensi Kerja Nasional Indonesia/National Working Competency
Standard of Indonesia
SNV Stichting Nederlandse Vrijwilligers, a Netherlands Development
Organization
Management System
Wastewater Management system
Wastewater Management System
SPPH Surat Penetapan Pemberian Hibah/A Letter of Confirmation for Endowment
SPM Standar Pelayanan Minimum/Minimum Service Standards
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xv
SSEI South Sulawesi and Eastern Indonesia
STBM Sanitasi Total Berbasis Masyarakat/Community-Based Total Sanitation
STTA Short Term Technical Assistance
SWOT Strength, Weakness, Opportunity, Threat
TA Technical Assistance
TFL Tim Fasilitator Lapangan/Field Facilitator Team
TOCOR Task Order Contracting Officer’s Representative
TOR Terms of Reference
TOT Training of Trainer
the Acceleration of Poverty Reduction
UMKM Usaha Mikro, Kecil, dan Menengah/Micro, Small, and Medium Enterprises
UN United Nations
UPT Unit Pelaksana Teknis/Technical Implementing Unit
UPT PLCD Unit Pelaksana Teknis Pengelolaan Limbah Cair Domestik/Technical
Implementing Unit of Domestic Wastewater Management
UPT TPA Unit Pelaksana Teknis Tempat Pemrosesan Akhir/ Technical Implementing Unit
of Landfill
UPTD PAL Unit Pelaksana Teknis Daerah Pengelolaan Air Limbah/Regional Technical
Implementing Unit of Wastewater Management
UPTD PALD Unit Pelaksana Teknis Daerah Pengelolaan Air Limbah Domestik/Regional
Technical Implementing Unit of Domestic Wastewater Management
UPTD PALRT Unit Pelaksana Teknis Daerah Pengelolaan Air Limbah Rumah Tangga/Regional
Technical Implementing Unit of Household Wastewater Management
UPTD SPALD Unit Pelaksana Teknis Daerah Sistem Pengelolaan Air Limbah Domestik/ Regional
Technical Implementing Unit of Domestic Wastewater Management System
U.S. United States
USAID U.S. Agency for International Development
USDP the Urban Sanitation Development Program
VAT Value Added Tax
WE WASH Entrepreneur
WJRO West Java Regional Office
xvi | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
WOSOSUKA Regional raw water supply program comprising Wonogiri, Sukoharjo,
Surakarta and Karanganyar
WSP Water Safety Plan
WTP Water Treatment Plant
WWTP Wastewater Treatment Plant
YISI Yayasan Investasi Sosial Indonesia/Indonesia Social Investment Foundation
YPP SCTV Yayasan Peduli Amal Peduli Kasih SCTV
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xvii
EXECUTIVE SUMMARY
RINGKASAN EKSEKUTIF
and Hygiene, Penyehatan Lingkungan Untuk
Semua (IUWASH PLUS) program is a five-and-a-
half-year initiative designed to assist the
Government of Indonesia (GOI) in increasing
access to water supply and sanitation services as
well as improving key hygiene behaviors among
urban poor and vulnerable populations. USAID
IUWASH PLUS works with governmental
agencies, the private sector, NGOs, communities
and others to achieve the following "high level"
results:
areas with access to improved water supply
service quality, of which at least 500,000 are
from the poorest 40% of the population (also
referred to as the “Bottom 40%” or “B40”),
vulnerable groups or Indonesia’s eastern
provinces; and
with access to safely managed sanitation.
To ensure that improvements in access to
WASH services are sustained, USAID IUWASH
PLUS is guided by a development hypothesis that
focuses on strengthening service delivery
systems, so they can more effectively reach the
poorest and most vulnerable segments of the
population. In order to achieve this at scale, the
program undertakes activities through four
interrelated components, including:
performance;
sebuah inisiatif untuk periode lima setengah tahun
yang dirancang untuk mendukung Pemerintah
Indonesia dalam meningkatkan akses layanan air
minum dan sanitasi, serta perbaikan perilaku
higiene bagi masyarakat kurang mampu dan
kelompok rentan di perkotaan. USAID IUWASH
PLUS bekerja sama dengan instansi pemerintah,
pihak swasta, LSM, kelompok masyarakat,
lembaga donor, dan mitra lainnya untuk mencapai
“hasil utama” berikut ini:
yang mendapatkan akses kualitas layanan air
minum yang lebih baik, di mana sedikitnya
500.000 orang di antaranya adalah penduduk
dari kelompok yang berada dalam 40% tingkat
kesejahteraan terendah dari total populasi
(juga dikenal dengan istilah “terbawah 40%”
atau “B40”), kelompok rentan, atau provinsi
timur Indonesia; dan
yang mendapatkan akses sanitasi yang dikelola
secara aman.
pembangunan yang difokuskan pada penguatan
sistem layanan, sehingga dapat lebih efektif
menjangkau masyarakat termiskin dan kelompok
paling rentan. Untuk mencapai itu, program ini
melakukan kegiatan melalui empat komponen
yang saling terkait, yaitu:
tingkat rumah tangga;
WASH di tingkat kota;
xviii | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
3) strengthening the WASH financing
environment; and
coordination and communication.
Sustainability and Innovation Component (LSIC)
that is designed to stimulate WASH innovations
that strengthen community, private sector and
government WASH service provision.
WASH; dan
komunikasi sektor WASH nasional.
Untuk mendukung komponen-komponen itu
Lokal (LSIC) yang dirancang untuk merangsang
inovasi di sektor WASH sekaligus memperkuat
penyediaan layanan WASH di masyarakat,
sektor swasta dan pemerintah.
theme of the project’s fourth year of
operation (referred to as Project Year 4 or
“PY4”) of “Building Self-Reliance
through Innovation, Integration, and
Motivation”, USAID IUWASH PLUS
strengthen the capacity of its national
partners. Although much program data is
only reported on annually (as in the recently
submitted Annual Report 3), the project did
continue to engage earnestly in training
activities that yielded a total of 5,728 people
trained, with women accounting for 44,77%
of all training participants. The total budget
spent in support of training programs during
the reporting period was US$102,016.57. For
gender training, a total of 95 people were
trained in various gender sessions in the
USAID IUWASH PLUS training activities,
47.37% of which were women. Detailed
information on the training activities is
described in Annex 1–4.
Rangkuman Pencapaian:
pelaksanaan proyek tahun keempat (disebut
sebagai “PY4”) “Membangun Ketahanan
memperluas kegiatan dan hasilnya di tingkat
lokal, sambil terus memberikan informasi dan
memperkuat kapasitas mitra nasionalnya.
Laporan Tahunan ke-3 yang belum lama ini
diserahkan), proyek ini terus terlibat dengan
sungguh-sungguh dalam kegiatan pelatihan
terlatih, di mana 44.77% di antaranya adalah
perempuan. Total anggaran yang dikeluarkan
untuk mendukung program pelatihan selama
periode pelaporan ini adalah US$102.016,57.
Untuk pelatihan gender, sebanyak 95 orang
telah dilatih dalam berbagai sesi gender pada
kegiatan pelatihan USAID IUWASH PLUS, di
mana 47,37% di antaranya adalah perempuan.
Informasi terperinci mengenai kegiatan
Key Programmatic Highlights: Organized
highlights during the course of the reporting
period included:
sorotan selama periode peliputan ini meliputi
program:
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xix
Behavior Change and Marketing
program, continued to support 145 hotspot
sites of 5 regions to promote urban STBM.
Unfortunately, due to COVID-19, there was
mobility constraints that make the field
activities related to participatory assessment
and triggering were necessarily delayed to the
following quarter;
progress, only improving data of cycle 3 and
re-designing Cycle 4 of participatory M&E to
account for changes induced by COVID-19.
From the results of cycle 3, to-date progress
of this activity resulted a total funding
leveraged is at least IDR 18,213,679,000
($1,300,977) from the implementation of 70
community plans.
USAID IUWASH PLUS team continued to
support Tim Monev in conducting online
training on development of promotional
messaging including messages related to
COVID-19 through the use of digital media
• USAID IUWASH PLUS assisted in developing
1,972 handwashing stations at the household
level, which further stimulated communities
to independently establish additional 6,003
handwashing stations by self-funding. These all
stations are installed in all 145 poor urban
villages/hotspot locations and non-hotspot
Perubahan Perilaku dan Pemasaran
STBM perkotaan, melanjutkan dukungan
mempromosikan STBM perkotaan. Sayangnya,
triwulan ke depan;
dan kabupaten dampingan menunjukkan
monev partisipatif siklus 3 dan merancang
ulang siklus 4 untuk mengakomodasi
perubahan akibat COVID-19. Bedasarkan
pendanaan setidaknya Rp 18.213.679.000
kerja masyarakat.
digital;
1.972 sarana cuci tangan untuk dipakai di
tingkat rumah tangga, yang kemudian
mendorong masyarakat untuk membangun
swadaya. Keseluruhan sarana cuci tangan ini
dipasang di rumah tangga di seluruh lokasi
hotspot di wilayah perkotaan di 34
kabupaten/kota mitra.
construction in 7 cities and districts (Kota
Medan, Kota Sibolga, Kota Tebing Tinggi, Kab.
Deli Serdang, Kab. Tangerang, Kota Solo and
• Bekerja erat dengan Komponen 2 untuk
melakukan pelatihan online pembangunan
Medan, Kota Sibolga, Kota Tebing Tinggi, Kab.
Deli Serdang, Kab. Tangerang, Kota Solo dan
xx | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
Kota Magelang). This training resulted 43
septic tank sold.
Kota Malang, and Kab. Gresik.
• On-line training on the development of
promotion materials for sanitation
Lumajang, and Kab. Gresik.
marketing activities and BumDes in Wonorejo,
Kab. Lumajang, East Java was successful in
facilitating the construction of twelve (12)
household sanitation systems through the use
of a newly created sanitation revolving fund.
• Rolling out the Business Development
Services (BDS) activities by 5 BDS institutional
contractors under LSIC program and
explored national BDS association (Asosiasi
BDS Indonesia/Indonesian BDS
cope during the COVID-19 pandemic.
• Continued to support MOH on development
of guideline to conduct STBM triggering
during the COVID-19 pandemic and
preparation of Rakornas STBM.
the implementation of sanitation marketing
(“SanMark”) activities in each program region,
and based on related results, conducted
detailed planning sessions in each region to
respond to areas of identified need. Some
areas of particular need included: socialization
of SDG indicators and targets; improved
engagement of private sector partners; and
expansion of MFI involvement. Achievement
this quarter is 278 toilet/septic tank have been
sold by WASH entrepreneur partners to
Kota Magelang). Pelatihan ini menghasilkan 43
tangki septik terjual.
Kota Jayapura, Kota Ternate, Kab. Barru,
Kota Makassar, Kab. dan Kota Probolinggo,
Kota Malang, dan Kab. Gresik.
• Pelatihan online pembuatan materi promosi
bagi wirausaha sanitasi dari Kota Probolinggo,
Kab. Lumajang, dan Kab. Gresik.
• Melibatkan BumDes untuk mendukung
dana bergulir sanitasi yang baru-baru ini
dibuat;
BDS melalui program LSIC dan menggali kerja
sama dengan asosiasi BDS nasional (Asosiasi
BDS Indonesia). Potensi kolaborasi ini untuk
mendukung pelatihan bagi wirausaha WASH
tentang cara bertahan di tengah pandemik
COVID-19;
selama COVID-19 dan mempersiapkan
region untuk merespon bidang kebutuhan
yang diidentifikasi. Beberapa bidang kebutuhan
tersebut antara lain: sosialisasi indikator dan
target SDG; kerja sama yang lebih baik
dengan mitra sektor swasta; dan memperluas
keterlibatan LKM. Pada triwulan ini, 278
toilet/tangki septik telah dijual oleh mitra
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xxi
support the implementation of SanMark
activity.
developed a local policy template for
municipalities level regarding the acceleration
of access to WASH services. This policy
provides for improved private sector
involvement as well as a “Smart Subsidy”
approach for the targeting of grant funds,
ensuring they reach those in greatest needs
and not undermine efforts to expand private
sector involvement.
agencies of Kabupaten Tangerang regarding
SDGs and STBM Monev indicators;
• Continued to support Promotion of Market-
Based Sanitation (MBS) to LG mainly through
streaming radio talk shows in Kota Magelang
and Surakarta. This program promoted
microfinance for sanitation and safely managed
sanitation services.
Lumajang through radio talkshow with Radio
Suara Lumajang (under Jelajah Informasi Berita
or “JELITA” Program). The radio began
broadcasting shows on the importance of
HWWS in the prevention of COVID-19 as
well as on safe household water management
practices.
membuat template kebijakan daerah untuk
tingkat kabupaten/kota tentang percepatan
lebih baik serta pendekatan “Subsidi Pintar”
untuk target hibah, memastikan hibah
menjangkau mereka yang sangat
• Mendukung penyerbarluasan indikator SDG
terkait SDG dan indikator monev STBM;
• Melanjutkan dukungan promosi sanitasi
daerah terutama melalui streaming talk show
radio di Kota Magelang dan Surakarta.
Program ini mempromosikan pembiayaan
aman.
Lumajang melalui talk show radio dengan
Radio Suara Lumajang (di program Jelajah
Informasi Berita atau JELITA). Radio tersebut
mulai menyiarkan talk show tentang
pentingnya cuci tangan pakai sabun untuk
mencegah COVID-19 dan praktik air minum
aman rumah tangga.
WASH Institutional Strengthening
(Pematangsiantar, Tebing Tinggi, Gresik, Kota
Probolinggo and Barru) by implementing the
first training on basic understanding of NRW
using the online platform.
program (under LSIC) in four PDAMs (Tebing
Tinggi, Gresik, Kota Probolinggo, and Barru).
Penguatan Kelembagaan WASH
berekening (NRW) (di bawah LSIC) di lima
PDAM (Pematangsiantar, Tebing Tinggi,
melaksanakan pelatihan pertama tentang
pemahaman dasar NRW menggunakan
Gresik, Kota Probolinggo, dan Barru).
xxii | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
This meeting was attended by GOI
counterparts (MPWH, CPMU, BPPSPAM, and
the World Bank). Key of the program in
increase capacity of the PDAM staff to do
energy audit.
Indonesia (Kementerian PUPR, CPMU,
untuk melakukan audit energi;
• Conducted coordination meeting with
bank to support the PBG NUWSP Program.
The results of this meeting were 3 PDAM
partners (Tebing Tinggi, Pematang Siantar and
Barru) are listed to obtain PBG NRW and 3
PDAMs (Tebing Tinggi, Gresik and Barru) are
listed for PBG EE;
• Melakukan pertemuan koordinasi dengan
World Bank untuk mendukung program hibah
berbasis kinerja (PBG) NUWSP. Hasil dari
pertemuan ini adalah 3 mitra PDAM (Tebing
Tinggi, Pematang Siantar dan Barru) terdaftar
untuk mendapatkan PBG NRW dan 3 PDAM
Tebing Tinggi, Gresik, dan Barru) terdaftar
untuk PBG EE;
to obtain GOI Grant Program for Water.
Finally, 13 PDAMs received a letter of
confirmation for hibah (SPPH) and two
PDAMs (PDAM Maluku Tengah and Gresik)
are failed to receive the grant due to the
capacity of LG to provide the equity fund for
PDAM;
region untuk mendapat program hibah air
minum Pemerintah Indonesia. Akhirnya, 13
PDAM mendapat surat penetapan pemberian
hibah (SPPH) dan dua PDAM (PDAM Maluku
Tengah dan gresik) tidak bisa mendapatkan
hibah karena kapasitas pemerintah daerah
untuk menyediakan penyertaan modal bagi
PDAM;
of targeting of B40 Program by GOI (under
LSIC). The study was carried out in 21
LGs/PDAMs in four regions with four LGs
and PDAMs in each region, except for WJDT
with 5 PDAMs (with the addition of
Tangerang district). The study will focus on 10
of 21 LGs for in-depth study. The progress
this quarter covered kick off meeting of the
program through online workshop and
interviewed four mayors (Makassar,
and five PDAM directors (Tebing Tinggi,
Sukoharjo, Wonosobo, Surakarta and Kota
Magelang) to have better understand on their
perceptions and policy of water supply
services to the B40 community;
• Finalizing 9 spring vulnerability assessment and
action plans (KKMA-RA) and rolling out the
RPAM capacity building by PT Agrapana
• Bekerja dengan PSKK UGM melakukan studi
untuk penargetan B40 oleh Pemerintah
Indonesia (di bawah LSIC). Studi ini
dilaksanakan di 21 daerah/PDAM di empat
wilayah dengan empat pemerintah daerah dan
PDAM di setiap wilayah, kecuali WJDT
dengan lima wilayah (dengan tambahan Kab.
Tangerang). Studi ini akan memilih 10 daerah
dari 21 tersebut untuk pendalaman lebih
lanjut. Perkembangan triwulan ini mencakup
kick off meeting program melalui lokakarya
online dan wawancara dengan empat wali kota
(Makassar, Wonosobo, Kota Magelang dan
Surakarta), serta lima Direktur PDAM (Tebing
Tinggi, Sukoharjo, Wonosobo, Surakarta, dan
Kota Magelang) untuk mendapatkan
mereka dan kebijakan layanan air minum bagi
masyarakat B40;
• Finalisasi 9 KKMA-RA dan memperluas
peningkatan kapasitas RPAM oleh PT
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xxiii
(vendor) to 3 PDAM (Salatiga, Sidoarjo and
Makassar);
communication with national level institutions
on mainstreaming of the infiltration pond
program. There is a positive response from
the Ministry of Village, Development of
Disadvantaged Regions and Transmigration
host for national program of infiltration pond;
• Conducted review of IPLT design for 3 cities,
namely Kota Tebing Tinggi, Kabupaten Deli
Serdang, and Kota Makassar as part of the
preparation of the IPLT construction by
MPWH (planned to be started next quarter);
• In collaboration with MPWH and FORKALIM,
conducted 3 virtual classes on occupational
safety and health (OSH) training on domestic
wastewater management. This training aimed
to introduce safety and healthy procedures
related to COVID-19 pandemic for the
operators of domestic wastewater;
of SOP for desludging services in 4 cities and
districts (Pematang Siantar, Tebing Tinggi,
Depok, and Kab Gresik). The SOP developed
were covered technical and administrative
aspect of the domestic wastewater
management;
development of domestic waste water
roadmap in 3 cities and district (Bekasi,
Tangerang District, and Medan City);
• Assisted North Sumatera, West Java, and
South Sulawesi provincial government to
determine the WASH sector access targets
with reference to the breakdown target of
RPJMN 2020-2024 by Bappenas;
COVID-19 response. So far we identified that
there are 7 LGs (Kota Bogor, Depok, Sibolga,
Tebing Tinggi, Kota Probolinggo, Sidoarjo, and
Agrapana (vendor) kepada 3 PDAM (Salatiga,
Sidoarjo, dan Makassar);
lembaga di tingkat nasional tentang
pengarusutamaan program sumur resapan.
Desa, Pembangunan Daerah Tertinggal, dan
Transmigrasi serta dengan Kementerian
program sumur resapan nasional;
yaitu Kota Tebing Tinggi, Kabupaten Deli
Serdang, dan Kota Makassar sebagai bagian
dari persiapan pembangunan IPLT oleh
Kementerian PUPR (direncanakan mulai
FORKALIM melakukan 3 pelatihan virtual
keselamatan dan kesehatan kerja untuk
pengelolaan air limbah domestik. Pelatihan ini
bertujuan memperkenalkan prosedur
domestik;
membuat SOP layanan lumpur tinja di 4 kota
dan kabupaten Pematang Siantar, Tebing
Tinggi, Depok, dan Kab Gresik). SOP yang
dibuat mencakup aspek teknis dan
administrasi pengelolaan air limbah domestik;
• Melanjutkan dukungan kepada pemerintah
Tangerang dan Kota Medan);
• Membantu Pemerintah Provinsi Sumatra
menentukan target akses sektor WASH
dengan mengacu pada penjelasan target
RPJMN 2020-2024 oleh Bappenas;
• Mengkaji perubahan pendanaan pemerintah
ini kami telah mengidentifikasi 7 Pemda (Kota
Bogor, Depok, Sibolga, Tebing Tinggi, Kota
xxiv | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
Gresik) have canceled the DAK funding for
water and domestic wastewater programs
and 6 LGs (Salatiga, Kota and Kab Magelang,
Wonosobo, Tangerang and DKI Jakarta) have
canceled APBD funding on WASH program.
• The governance team supported the
development of new six (6) regulations in Deli
Serdang, Sibolga, Tebing Tinggi, Kota
Magelang and Kab. Jayapura. The regulations
consisted of 2 regulations on tariff of water
supply, 1 regulation on STBM, and 3
regulations on domestic wastewater
dan air limbah domestik serta 6 Pemda
(Salatiga, Kota and Kab Magelang, Wonosobo,
Tangerang and DKI Jakarta) telah
membatalkan program WASH yang
peraturan baru di Deli Serdang, Sibolga,
Tebing Tinggi, Kota Magelang, dan Kab.
Jayapura. Peraturan tersebut terdiri dari 2
peraturan tentang tarif air minum, satu
peraturan STBM, dan 3 peraturan pengelolaan
air limbah domestik.
Strengthening WASH Finance
Environment (Component 3)
broader enabling environment for WASH
financing, includes development of regulation
of technical recommendation and technical
guidance in evaluation of water supply
investment project, with Bappenas and OJK
on the policy paper of microfinance regulation
and with FORKALIM on the development of a
Naskah Akademik seeking exemption from
VAT for wastewater tariffs and services;
• Collaborate with Component 2 to support
the improved PDAM performance through
business plan development in 6 PDAMs
(Wonosobo, Deli Serdang, Karawang,
vary results. Also to support the Regional
Water Supply System (WOSOSUKA), USAID
IUWASH PLUS provided support to develop
business plan of PDAB in Central Java
province;
Makassar to review PDAM tariff. This quarter,
the tariff adjustment proposal of PDAM
Pematang Siantar submitted to local
stakeholders for further review prior to
Mayor approval;
untuk memperkuat lingkungan yang lebih luas
mendukung pembiayaan WASH, termasuk
penyusunan peraturan rekomendasi teknis
air minum, dengan Bappenas dan OJK tentang
naskah kebijakan tentang peraturan
untuk tarif dan layanan air limbah;
• Bekerja sama dengan Komponen 2 untuk
mendukung kinerja PDAM yang lebih baik
melalui penyusunan rencana bisnis di 6 PDAM
(Wonosobo, Deli Serdang, Karawang,
dengan hasil yang beragam. Untuk mendukung
sistem air minum regional (WOSOSUKA),
USAID IUWASH PLUS juga mendukung
penyusunan rencana bisnis PDAB Provinsi
Jawa Tengah;
Makassar untuk mengkaji tarif PDAM. Pada
triwulan ini, proposal penyesuaian tarif PDAM
Pematang Siantar diserahkan kepada
lebih lanjut sebelum disetujui oleh wali kota;
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xxv
• Review to the study of building a new
treatment plant with capacity of 150 LPS
located in the Ciawi area completed that is
designed for B2B scheme;
• Facilitated Dinas Perumahan Permukiman
hauling activity;
COVID-19 to MFI operation. The key results
are (1) crisis of liquidity due to customer
request for restructuring loans and withdraw
the deposit for daily expenses; and (2) No
new loan disbursements including WASH
microfinance. USAID IUWASH PLUS planned
to use the assessment result for to facilitate
the MFIs focus activities, which include (1) to
strengthen the engagement with local
stakeholders, especially the office of health,
Puskesmas, and the sanitarians to identify
potential beneficiaries in sub-district, so that
MFI can set the target on WASH microcredit
disbursement after the COVID-19 pandemic;
and (2) to gather insights from OJK on
COVID-19 financial policies, especially for
supporting MFIs in facing the pandemic
situation;
toolkit pilot in 10 microfinance institutions
through virtual monitoring activity and
provided update to OJK and Bappenas on the
progress of pilot activity and development of
microfinance policy paper;
WASH microfinance program. PNM agreed
to prioritize WASH microfinance as new
micro credit product. PT PNM selected
North Sumatera as a pilot area for this new
micro credit product;
issuance of Perpres No. 54/2020 about
change of APBN 2020 posture as
implementation of PERPU Nomor 1/2020
• Mengkaji studi pembangunan instalasi
skema B2B;
Kabupaten Sidoarjo untuk melibatkan sektor
swasta (PT Lancar) untuk melakukan
pengangkutan lumpur tinja;
krisis likuiditas karena nasabah meminta
restrukturisasi pinjaman dan menarik deposit
untuk keperluan sehari-hari; dan (2) tidak ada
pencairan pinjaman baru termasuk
ini untuk mamfasilitasi fokus kegiatan LKM,
yaitu (1) memperkuat kerja sama dengan
pemangku kepentingan daerah, khususnya
sanitarian untuk memetakan potensi
menyusun target kredit mikro air minum dan
sanitasi; dan (2) mengumpulkan berbagai
Kebijakan OJK terkait penanganan keuangan
khususnya untuk mendorong LKM dalam
menghadapi masa pandemi ini.
• Melanjutkan dukungan terhadap pelaksanaan
monitoring virtual dan memberikan informasi
terkini kepada OJK dan Bappenas tentang
kegiatan uji coba tersebut dan penyusunan
naskah kebijakan pembiayaan mikro;
mendukung program pembiayaan mikro
memprioritaskan pembiayaan mikro WASH
memilih Sumatra Utara sebagai area uji coba
untuk produk kredit mikro ini;
• Memantau APBD setelah diterbitkannya
Perpres No 54/2020 tentang perubahan
postur APBN untuk melaksanakan PERPU
Nomor 1/2020 tentang kebijakan dan
xxvi | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
regarding financial policy and stability for
COVID-19 countermeasures. Refer to this
fact, USAID IUWASH PLUS team supported
LG partners to process budget adjustment for
APBD 2020 and assuring the APBD allocation
for WASH program in the Year 2021. So far,
USAID IUWASH PLUS identified that there
are 8 LGs (Medan, Pematang Siantar,
Tangerang district, Surakarta, Kota Magelang,
Sragen, Sukoharjo and Wonosobo) that adjust
their APBD 2020 to support the
implementation of WASH Program.
19. Berdasar hal ini, USAID IUWASH PLUS
membantu pemerintah daerah mitra untuk
melakukan penyesuaian APBD 2020 dan
memastikan alokasi APBD untuk program
WASH pada 2021. Sampai saat ini, USAID
IUWASH PLUS telah mengidentifikasi 8
Pemda (Medan, Pematang Siantar, Kabupaten
Tangerang, Surakarta, Kota Magelang, Sragen,
Sukoharjo, dan Wonosobo) telah melakukan
proses perubahan APBD 2020 untuk
mendukung pelaksanaan program-program
Bappenas in disseminating and mainstreaming
RPJMN 2020-2024 definition and targets to
Province and Kota/Kabupaten, including
developing AMPL roadmap for 2020-2024;
• Started to work with Bappenas to start
advocating for safely-managed drinking water
by developing communication and advocacy
media which will link to the RPAM initiative;
• Continued working with RPAM task team
(Bappenas, MPWH, MOH, WHO, and USAID
IUWASH PLUS) in restructuring RPAM
manual and conducted RPAM pilot. USAID
IUWASH PLUS and WHO agreed to conduct
a joint session for exchanging results and
lessons learned;
MOEF in institutionalizing and scaling up the
groundwater recharge initiatives through
manuals;
modules for water supply operators on 2
topics, which are introduction of Non-
Revenue Water and introduction of Water
Quality Testing, including initial discussion to
Advokasi, Koordinasi, dan Komunikasi
WASH Nasional (Komponen 4)
dan Bappenas untuk menyebarluaskan dan
mengarusutamakan definisi dan target RPJMN
2020-2024 kepada provinsi dan
kota/kabupaten, termasuk mendukung kepada
peta jalan AMPL 2020-2024;
dikaitkan dengan upaya RPAM;
(Bappenas, Kementerian PUPR, Kementerian
PLUS) untuk melakukan restrukturisasi
sepakat untuk melakukan pertemuan bersama
untuk bertukar hasil dan pembelajaran;
• Bekerja dengan Bappenas, Kemendesa PDTT,
dan KLHK untuk melembagakan dan
memperluas upaya pengisian kembali air tanah
melalui finalisasi KKMA-RA dan panduan
sumur resapan;
minum untuk 2 topik, yaitu pengenalan air
tidak berekening (NRW) dan pengenalan
pengujian kualitas air, termasuk diskusi awal
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xxvii
plan for utilization and expansion of the e-
learning;
around 20 manuals/implementation support
stories that will feed into lessons learned for
the signature program;
products in the form of visual arts, such as
brochures, posters, stickers, comic strips,
short video, and produced and published the
12th edition of E-newsletter.
media and continued to contribute content to
the Nawasis website, including 12 video
tutorials relevant to WASH programs, a video
on Goal 6 of SDGs, e-newsletters, banners on
infiltration ponds, behavior change
relevant to COVID-19 prevention;
mainly through social media, in the reporting
period the highlight was on promoting the 7
behaviors as part the effort to prevent
COVID-19, including shared infographics on
Cuci Tangan Pakai Sabun (CTPS).
untuk merencanakan penggunaan dan
sekitar 20 panduan/dokumen pendukung
keberhasilan yang akan melengkapi dokumen
pembelajaran signature program;
serta pembuatan dan publikasi Buletin
Elektronik Edisi 12;
menyebarluaskan definisi dan target RPJMN
2020-2024 yang baru melalui sosial media dan
terus memberikan kontribusi isi dalam
website Nawasis, termasuk 12 video tutorial
terkait program WASH, video Tujuan 6 SDG,
buletin elektronik, banner sumur resapan,
materi promosi perubahan perilaku, dan
artikel berita terkait pencegahan COVID-19;
• Melanjutkan keterlibahan media, terutama
fokusnya adalah 7 perilaku sebagai bagian dari
upaya mencegah COVID-19, termasuk
USAID-SECO Partnership
PDAM partners who will obtain additional
funding from PBG NUWSP for NRW and EE.
To-date progress are:
Depok and Karawang;
Magelang
Depok, Karawang, Bogor district,
Kemitraan USAID-SECO
dan World Bank untuk menyiapkan kriteria
kesiapan (readiness criteria) bagi 7 PDAM mitra
yang akan mendapat dana tambahan dari PBG
NUWSP untuk NRW dan EE. Kemajuan
sampai saat ini antara lain:
Surat Minat dari Kepala Daerah Depok
dan Karawang;
SK Pembentukan PIU dari Depok,
Sukoharjo, Kota dan Kab Magelang
Rencana Kerja Program Hibah AMBK
dari Depok, Karawang, Kab Bogor,
Sukoharjo, Kota dan Kab Magelang.
xxviii | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
Perda on Equity fund for PDAM from
Depok, Sukoharjo, Kota and Kab
Magelang
from Depok
NRW program by implementing several
activities such as monitoring PDAM data
input, inventory on existing SOP, checking
meter anomalies, inventory of data by name &
address for ex-customers, and preparation of
tailor-made materials for each PDAM on
results of customer meter survey. These all
activities were implemented through virtual
mechanism due to limitation on doing field
activities;
Customer Water Meter Survey;
implementing Energy Efficiency Audits (EEA)
through remote data collection, discussions
and meetings with PDAM operational and
managerial staff. Recently MPHW proposes
additional support for PDAM kota Magelang
to received support for EE activities due to
submission of this PDAM to obtain PBG for
EE;
PDAM Business Plan. A total of 37 persons
out of 60 persons come from 7 assisted
PDAMs of USAID-SECO Partnership
from USAID IUWASH PLUS PDAM partners
and 1 person from BPPSPAM. After the
training, it will be continued by a monitoring
of the action plans developed during the
training;
Building Roadmap for Human Capital
Perda Penyertaan Modal untuk PDAM
dari Depok, Sukoharjo, Kota dan Kab
Magelang
dari Depok;
data PDAM, inventaris SOP yang ada,
memeriksa anomali meter, inventarisasi data
nama dan alamat mantan pelanggan, dan
menyiapkan materi yang dibuat khusus untuk
setiap PDAM terkait hasil survei meter
pelanggan. Semua kegiatan ini dilaksanakan
melalui mekanisme virtual karena
keterbatasan untuk melakukan kegiatan
• Menyelesaikan dan menyerahkan laporan
survei meter air pelanggan;
pertemuan dengan staf operasional dan
manajemen PDAM. Baru-baru ini,
Kementerian PUPR mengusulkan tambahan
pengajuan PDAM untuk mendapatkan PBG
untuk EE;
dengan tema penyusunan rencana bisnis
PDAM. Terdapat total 37 orang dari 60 orang
berasal dari staff 7 PDAM dampingan Program
Kemitraan USAID-SECO. Peserta lainnya
PLUS dan 1 orang peserta dari BPPSPAM.
Pelatihan ini dilanjutkan dengan monitoring
rencana kerja yang dibuat saat pelatihan;
• Memperluas pengembangan “Peta Jalan
Peningkatan Kapasitas Sumber Daya Manusia
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | xxix
Development of PDAM”. Further progress
will be updated in the following quarter.
PDAM.” Perkembangan selanjutnya akan
diinformasikan pada triwulan berikutnya.
Local Sustainability and Innovation
with an exciting platform on which to
jumpstart sustainable technology and
• Utilizing a mix of grants, subcontracts, special
activities and in-kind mechanisms, supported
26 innovative WASH programs valued at IDR
33 billion (or US$2.3 million) of which 16
remain on-going, 9 were completed, and 1 is
pending (LSIC for PD PAL Jaya in
implementation of marketing strategy). One
new LSIC activities are on the preparation
stage. Programs include: the engaging private
desludging companies to increase safely-
managed sanitation access, a study to find
effective approach and incentive to increase
water supply access for B40, engaging BDS to
build business capacity of sanitation
entrepreneurs, enhancing capacity building
Komponen Keberlanjutan dan Inovasi
teknologi dan solusi inovatif di bidang air
minum dan sanitasi;
kegiatan khusus, dan mekanisme in-kind untuk
mendukung 26 program WASH inovatif
senilai Rp 33 juta (atau US$2,3 juta). 16 di
antaranya masih berlangsung, 9 telah selesai,
dan 1 ditunda (LSIC untuk PD PAL Jaya untuk
melaksanakan strategi pemasaran). Satu
Program-program tersebut mencakup
untuk meningkatkan akses sanitasi aman, studi
untuk mendapatkan pendekatan efektif dan
insentif untuk meningkatkan akses air minum
bagi B40, keterlibatan BDS untuk
meningkatkan kapasitas wirausaha sanitasi,
meningkatkan program peningkatan kapasitas
Gender Programming
COVID-19 crisis. Majority activities were
postponed due to limitation on implementing
meeting. The key progress made this quarter as
follow:
documents especially on how WASH
microfinance will benefit vulnerable groups,
preventing loan misuse due to unequal
relations between men and women in the
household and delivering messages related to
WASH microfinance promotion to different
characters of the target groups;
Program Gender
COVID-19. Sebagian besar kegiatan ditunda
karena keterbatasan untuk melaksanakan
pada triwulan ini adalah sebagai berikut:
• Kajian dokumen untuk meningkatkan aspek
gender, mulai dari dokumen internal hingga
dokumen eksternal khususnya tentang
memberikan manfaat kepada kelompok
rentan, menjaga penyalahgunaan pinjaman
di rumah tangga dan penyampaian pesan di
materi promosi Program Kredit Mikro kepada
kelompok sasaran yang memiliki karakteristik
yang berbeda;
xxx | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
• Conducted virtual coordination meeting with
LG of Malang city to monitor and track the
progress of PPRG implementation. The
progress made is Bappeda compiled
completed Gender Responsive Budget
Regional Regulation on Gender
proceed into Propemperda (Regional
2021;
• Facilitate the gender tailored training in the
training on healthy toilet marketing technique
for Bumdes Wonorejo in Lumajang and
training for sanitarians and health promotion
staff on Urban WASH Triggering in Sragen
District.
memonitor dan melacak perkembangan
adalah Bappeda telah mengumpulkan
dari 8 OPD. Selain itu, untuk regulasiy, Draft
Perwal tentang pengarusutamaan gender telah
disusun dan sudah diproses menjadi
Propemperda (Program Pembentukan
• Mendukung penyusunan peraturan Kota
dan staf promosi kesehatan di Kabupaten
Sragen.
Period:
In addition to continued work in all of the above
areas, the next Quarter will focus on
implementation of component-based activities
action plans of the activities next quarter and
identify the priorities for reaching the target set
for PY4. Additional focus for next quarter will be
the development of PY5 Annual Workplan.
Kegiatan Yang Direncanakan untuk
pelaksanaan kegiatan berbasis komponen yang
akan berkontribusi terhadap pencapaian target
PY4. Setiap komponen akan bekerja sama dengan
tim regional untuk melakukan konsolidasi rencana
aksi kegiatan triwulan ke depan dan identifikasi
prioritas untuk mencapai target yang telah
ditetapkan untuk PY 4. Fokus tambahan untuk
triwulan ke depan adalah pembuatan rencana
kerja tahunan PY 5.
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | 1
1 INTRODUCTION
This is the Sixteenth Quarterly Progress Report (QPR) of the USAID Indonesia Urban Water,
Sanitation and Hygiene, Penyehatan Lingkungan untuk Semua (IUWASH PLUS) program. It covers the
period of April 01 through June 30, 2020, and provides a detailed review of USAID IUWASH PLUS
activities, issues, constraints, and progress toward targeted outcomes and results registered during
the quarter. Below is an overview of USAID IUWASH PLUS and summary of quarterly highlights and
achievements. Subsequent sections include:
Section 2, Stories from the Field: This section provides stories from each program
region that exemplify activities undertaken and impacts registered during the reporting
period.
Section 3, High Level Results and Component Level Progress: A review of
achievements related to high level results is presented, along with detailed descriptions of
work under each program Component, the LSIC and in gender-related areas. A review of
partners involved is also provided, as are planned activities for the next quarterly reporting
period.
Section 4, Regional Progress: For each USAID IUWASH PLUS region, this provides a
summary of program highlights, key issues encountered, important partners involved, and
overall progress.
Section 5, Program Management: This section describes activities that fall under the
general heading of program management, including those related to operations, monitoring
and evaluation, and environmental compliance.
1.1 OVERVIEW OF USAID IUWASH PLUS
The USAID Indonesia Urban Water, Sanitation and Hygiene, Penyehatan Lingkungan Untuk Semua
(IUWASH PLUS) program is a five-and-a-half-year initiative designed to assist the Government of
Indonesia (GOI) in increasing access to water supply and sanitation services as well as improving key
hygiene behaviors among urban poor and vulnerable populations. USAID IUWASH PLUS works with
governmental agencies, the private sector, NGOs, communities and others to achieve the following
"high level" results:
1. An increase of 1,100,000 people in urban areas with access to improved water supply service
quality, of which at least 500,000 are from the poorest 40% of the population (also referred
to as the “Bottom 40%” or “B40”), vulnerable groups or Indonesia’s eastern provinces; and
2. An increase of 500,000 people in urban areas with access to safely managed sanitation.
To ensure that improvements in access to WASH services are sustained, USAID IUWASH PLUS is
guided by a development hypothesis that focuses on strengthening service delivery systems, so they
can more effectively reach the poorest and most vulnerable segments of the population. In order to
achieve this at scale, the program works in 35 cities and districts in eight (8) high priority provinces
(see Exhibit 1) and undertakes activities through four (4) interrelated components focused on: 1)
improving household WASH services; 2) strengthening city WASH institutional performance; 3)
strengthening the WASH financing environment; and 4) advancing national WASH advocacy,
coordination and communication. In support of the program’s technical components, USAID
2 | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
IUWASH PLUS also seeks to stimulate innovation and cultivate local expertise in the sector through
a Local Sustainability and Innovation Component (LSIC). USAID IUWASH PLUS undertakes all of its
activities in close coordination with national GOI agencies such as Bappenas, MPWH and MOH, as
well as 35 local governments (LGs) shown in the following table.
Exhibit 1: List of Partner Local Governments (LGs)
North Sumatra WJDT Central Java East Java SSEI
• Kota Medan
Importantly, and in sharp contrast to more compartmentalized methodologies that prioritize the
construction of new facilities and often ignore institutional weaknesses that undermine sustainability,
the above program resources aim to strengthen what is referred to as the overall urban WASH
ecosystem of inclusive service provision. As represented in the graphic below, this ecosystem is
made up of an integrated network of WASH stakeholders (from households to major local and
national institutions) that are highly interdependent and mutually reinforcing. As successful models
and approaches are brought to scale through collaboration and communication with WASH policy
makers at all levels, USAID IUWASH PLUS further aims to have a substantive impact well beyond its
own partners, LGs and broader development sector needs nationally.
Exhibit 2: The Urban WASH Ecosystem
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | 3
1.2 SUMMARY OF ACHIEVEMENTS
Supporting the implementation of activities as stated in the approved PY4 Annual Work Plan, USAID
IUWASH PLUS measures progress based on the project’s achievement of Outcomes and High Level
Results, as defined in its Activity Monitoring and Evaluation Plan (AMEP). This quarter, USAID
IUWASH PLUS reported only training-related outcomes and will not report on all outcomes within
the AMEP, as many of them are more periodic in reporting. This quarter, the project continued to
engage earnestly in training and capacity building activities that resulted in a total of 5,728 people
trained, with women representing 44.77% of all training participants. The total budget spent in
support of training programs during the reporting period was US$102,016.57. For gender training, a
total of 95 people were trained in various gender sessions in the USAID IUWASH PLUS training
activities, 47.37% of which were women. These numbers are significantly lower compared with the
average achievements of “normal” project quarters. This fact happens due to the COVID-19
pandemic, during which most training related activities have been postponed and rescheduled until
conditions sufficiently change to accommodate all types of training. Summary and detailed
information on training and capacity building activities are described in Annex 1–4.
Notably, and throughout the above, USAID IUWASH PLUS continued to receive strong support
across the board from USAID Indonesia, key GOI partners (in particular, Bappenas, MPWH, and
MOH), as well as the DAI Global LLC home office.
4 | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
2 STORIES FROM THE FIELD
2.1 STORY FROM NORTH SUMATRA
Virtual Trainings Help Masons Build Proper Septic Tanks
“I used to follow what other masons commonly
did when building the septic tanks. I did not know
that I had to apply a standard to ensure the facility
was functioning properly,” said Safarudin, a mason
from Pasar VI Kualanamu village in Deli Serdang
district.
observed that many masons in its supported urban
villages in North Sumatra do not have sufficient
knowledge on the septic tank construction
following the Indonesia National Standard (SNI).
Moreover, some of the project assisted urban
villages are located in areas with high water
surface level, while some others are in areas with low water surface level. Consequently, they
require different types of septic tanks suitable to the condition.
To improve the masons’ skills, USAID IUWASH PLUS provided trainings for the masons, sanitation
sales persons, and health office on how to build the septic tanks between April and June 2020. Due
to the COVID-19 pandemic, these trainings were held online in the respective district/city. The
trainings taught the masons how to construct square septic tanks with plastered bricks and round
septic tanks made of reinforced concrete for the low water surface level. They also learned how to
install fabricated up flow filter septic tanks made of plywood and tempered with fiber glass for the
high-water surface level.
After participating in the trainings, the masons from Tebing Tinggi and Deli Serdang immediately
applied their knowledge and guidance from USAID IUWASH PLUS to build the septic tanks. As of
early July 2020, three septic tanks with up flow filter system were built in Tebing Tinggi city and five
in Deli Serdang district.
“With the trainings and guidance from USAID IUWASH PLUS, I am now able to build septic tanks
following the SNI,” said Safarudin.
A staff of the Health Office of Deli Serdang district, Mrs. Malemta Tarigan, expects that the trainings
will be conducted regularly to equip more masons with skills in building the SNI septic tanks.
Safarudin (right) and his assistant (left) building a
septic tank following the SNI with guidance from
a consultant of USAID IUWASH PLUS.
USAID IUWASH PLUS
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | 5
2.2 STORY FROM WEST JAVA, DKI JAKARTA, TANGERANG
Toilets with Septic Tanks: A Physical and Spiritual Business of Uki Sukatma
A toilet business might not sound appealing for some people,
but not for Uki Sukatma or known as Pak Uki—a resident of
RT 2/RW2 in Kedaung Barat village, in Sepatan Timur sub-
district, Tangerang district. The man, who previously worked
as a mason, has been running a toilet and septic tank business
since 2013 to make a living for his wife and four children.
“The sanitation business is actually very promising because it
meets human basic needs. Moreover, many families in the
village do not have toilets and still do their business outside,”
Pak Uki explained his motivation. “Serving them not only
gives me income, but also self-satisfaction for being able to
help people in need,” he added.
Pak Uki’s statement was supported with the baseline data of
the STBM M&E from the Ministry of Health, which indicated that 875HHs of 3,403HHs in Kedaung
Barat practiced defecation and 23HHs used shared toilets. Pak Uki also explained that his business
was not growing well. “I was only able to sell on average two toilets with septic tanks every month,
said Pak Uki. Luckily, Pak Uki is also one of the district government contractor partners to build
toilets for their sanitation grants, so he can still earn an income from these orders. He also makes
hand washing facilities and trash bins to generate income.
To help Pak Uki expand his market, USAID IUWASH PLUS connected him to microfinance
institutions, such as MBK and BPR NBP 12 between 2019 and 2020 so that he could serve the banks’
customers. Besides, the project also trained and assisted Pak Uki in sanitation marketing. With
support from USAID IUWASH PLUS, Pak Uki learned about safely managed sanitation, proper septic
tank construction, marketing strategy, financial management, and behavior change promotion. The
project also facilitated Pak Uki to become involved in the clean and healthy behavior education
carried out by puskesmas, the health office, and the housing and settlement office of Tangerang
district.
“With support from USAID IUWASH PLUS, I am now able to make a clear, measurable, and realistic
marketing strategy and am able to participate in the clean and healthy behavior promotions
conducted by puskesmas and other district offices. Since joining the promotion activities, more
people know about my business,” explained Pak Uki. “I hope my business keeps growing and I can
help more low-income families to have safe toilets,” he added.
Utilizing his new skills in the business management. Pak Uki has been able to grow his business.
“Thanks be to God. I have had around 200 customers and sold 50 toilets with septic tanks until June
2020,” he continued. Furthermore, he has purchased new equipment and recruited more staff to
serve all his customers.
for Pak Uki.
UKI SUKATMA
6 | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
2.3 STORY FROM CENTRAL JAVA
With A Business Plan, PDAM Tirta Aji Aims for Expanding Its Service Coverage
PDAM Tirta Aji in Wonosobo district is the second
largest municipal drinking water company in Central
Java (the Report of BPKP Audit, 2019). Nevertheless,
the PDAM is currently only able to serve around
380,000 people (67.9 percent) out of a total population
of 560,696 people in its technical service area.
However, the RISPAM (the master plan for the water
supply system) of Wonosobo district has set a target
for the PDAM to deliver piped water services to 100
percent of the population in its technical areas by 2025.
In order to achieve this goal, PDAM Tirta Aji requires
a strategic, holistic, and effective business plan. The
previous PDAM’s business plan expired in 2019.
To cater for this need, PDAM Tirta Aji requested USAID IUWASH PLUS to support with a business
plan development for the period of 2020–2024 based on the Regulation of the Ministry of Home
Affairs No 118/2018 on the Business Plan, Budget and Work Plan, Cooperation, Reporting and
Evaluation of the Regional-Owned Enterprises. Responding to this request, USAID IUWASH PLUS
helped PDAM Tirta Aji to prepare its business plan from July 2019 to February 2020. During these
eight months, the project also increased capacity of the PDAM so that they are able to develop the
business plan independently in the future.
According to the 2020–2024 business plan, PDAM Tirta Aji aims to expand its service coverage to
82.4 percent of the total population in its technical areas or equal with 115,785 people. In parallel
with the service expansion, the PDAM also plans to increase water capacity in the amount of 214
Lps during 2020-2024. With such improvement, the PDAM expects to increase its water capacity to
945.46 Lps in 2024 from 731.46 Lps in 2019. PDAM Tirta Aji estimates that the company will require
Rp132.8 billion to finance all these initiatives. This budget is shared among the internal PDAM’s fund
(40.52 percent), the district government (37.62 percent), and the national government (21.86
percent). In other words, support from all stakeholders is vital to enable the PDAM to implement its
business plan.
Therefore, PDAM Tirta Aji, with assistance from USAID IUWASH PLUS, conducted a business plan
workshop on February 28, 2020, during which Wonosobo Mr. Eko Purnomo stated his commitment
to support the PDAM carry out its business plan. This statement was made through the Regional
Secretary of Wonosobo district, Mr. One Andang Wardoyo. Not to lose any moment, PDAM Tirta
Aji, the PDAM supervisory board, and the economy division of the regional secretary of Wonosobo
district immediately continued advocating the regent to sign the business plan until the end of May
2020. This long process paid off when the regent signed the 2020–2024 business plan of PDAM Tirta
Aji in early June 2020.
The Executive Director of PDAM Tirta Aji, Mr. Muchammad Sjahid, hopes “the business plan signed
by the regent becomes the legal basis for the PDAM to implement our annual programs, so that we
are able to achieve the five years-targets stated in the document.”
The Regional Secretary of Wonosobo
district, Mr. One Andang Wardoyo,
expressing the district government’s
commitment to supporting the
PDAM WONOSOBO
USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020 | 7
2.4 STORY FROM EAST JAVA
BUMDes Wiraraja Steps Up to Increase People’s Access to Toilets with Septic Tanks
Despite its young age, BUMDes Wiraraja—a village owned
enterprise in Wonorejo village in Lumajang district—has
successfully secured its position in sanitation marketing by selling
toilets with septic tanks in credit to community in the village and
its surrounding areas.
According to the Director of BUMDes Wiraraja, Mrs. Disse Aria
Dewi, the idea to sell the toilets with septic tanks came up when
the enterprise participated in the training and promotion on
healthy toilets construction that USAID IUWASH PLUS conducted
in April 2019. BUMDes Wiraraja was among two village owned
enterprises recommended by the village empowerment office of
Lumajang district to receive technical assistance from USAID IUWASH PLUS in sanitation marketing.
Through the training, the BUMDes learned about safely managed sanitation, opportunities of the
sanitation business, credit as a payment option for sanitation products, and construction of proper
safe toilets. USAID IUWASH PLUS also prepared the promotion materials that the BUMDes could
use.
With this knowledge, BUMDes Wiraraja started marketing the safe toilets in April 2019. To attract
more people to purchase its products and services, BUMDes Wiraja sells toilets with septic tanks
with credit scheme to its customers. Since then, BUMDes Wiraraja sells the safe toilets and their
construction service at a price of Rp1.5 to Rp2.5 million. Customers can pay for the product and
service in installments for 10 months without a down payment. To atrract more customers,
BUMDes Wiraraja also utilized social media for promotion.
The Director of BUMDes Wiraraja said that the selling toilets with septic tanks in credit is in line
with one of the enterprise’s goals, which is to provide such facilities to the community at an
affordable price and an easy process. “Selling the toilets on credit is a good option as there are many
families here who have yet to have the facility and are financially incapable to build them in one
payment,” said the Director, who has also been a community cadre for the last seven years.
To optimize the BUMDes’ business, USAID IUWASH PLUS encouraged the enterprise to involve
community cadres to sell the toilets with septic tanks. The project also further trained the BUMDes
and cadres on the marketing technique, behavior change promotion, and business development in
February 2020. With the better knowledge on marketing strategy and assistance from the cadres as
sales persons, BUMDes Wiraraja has built 12 toilets with septic tanks until June 2020.
“The safe toilet credit from BUMDes Wiraraja is very helpful as I can pay in installments,” said Mrs.
Saufa, a customerof BUMDes Wiraraja.. With such an achievement, BUMDes Wiraraja is currently
representing Lumajang district in the 2020 BUMDes Competition held by the East Java province
government. The competition is still on progress.
The Director of BUMDes
contribute to create healthy
community through the sanitation
Sony Suharsono for USAID IUWASH PLUS
8 | USAID IUWASH PLUS QUARTERLY PROGRESS REPORT 16, APRIL–JUNE 2020
2.5 STORY FROM SOUTH SULAWESI AND EASTERN INDONESIA
A Collaboration for Community Safety
Although the hand washing with soap (HWWS)
campaign has run for a long time, many people have yet
to practice it as a habit. Lack of access to the HWWS
facilities is one of the major factors inhibiting the
community to adopt the practice, as such putting their
health at risk.
behavior, especially during the COVID-19 pandemic, the
participatory M&E teams from Kiru-Kiru, Mangempang,
Tanete, and Mangkoso urban villages in Barru district
worked with Layanan Active BAZNAS (BAZNAS active
service) to provide HWWS stations for low-income
families in their respective urban villages.
“The low-income household is the most vulnerable
group to the COVID-19. Many of them have yet to have HWWS habits due to several factors,
among others is lack of access to HWWS facilities, while this practice is the first line of defense
against the virus,” Sri Wahyuni, a volunteer of LAB BAZNAS, explained the reason her organization
supported the participatory M&E teams.
To ensure the HWWS stations delivered to the right people, BAZNAS selected the potential
beneficiaries based on its Mustahiq (people eligible for receiving zakat) data which was sourced from
the participatory M&E teams’ information. In this collaborative work, the participatory M&E teams
and BAZNAS, with support from USAID IUWASH PLUS, educated the potential beneficiaries and
other community members on the importance of HWWS. USAID IUWASH PLUS also supported
their work by equipping them with behavior change promotional materials, such as stickers and
brochures as well as providing the HWWS stations. Meanwhile, the beneficiaries provided the soaps.
In April 2020, the LAB BAZNAS and the participatory M&E teams distributed 35 HWWS stations to
the recipients in Kiru-Kiru, Mangempang, Tanete, and Mangkoso. “Thanks to BAZNAS and USAID
IUWASH PLUS, my family now has a HWWS station. I hope this will remind us to keep washing our
hands to protect us from the COVID-19,” said Hasanah, a beneficiary in Mangkoso urban village.
Besides distributing the HWWS facilities, the LAB BAZNAS and the participatory M&E teams
encouraged the community who did not receive aid from the zakat board to make the HWWS on
their own to be placed in public areas or at home. The participatory M&E teams also taught them on
how to make the facilities from buckets and water bottles. As of June 2020, there were 71 HWWS
st