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REGION QREGION QRequest for ProposalsRequest for Proposals
Bidders’ ConferenceBidders’ Conference
ADULT & DISLOCATED WORKERS STAFFING
Workforce Investment Act
BEAUFORT, BERTIE, HERTFORD, MARTIN, AND PITT
COUNTIES
Program Year 2014
• Welcome & Purpose• Region Q Websites• Overview of Request for Proposal• Integrated Service Delivery• Performance Standards• Financial Information• Important Dates• Questions and Answers
AgendaAgenda
Funding Period July 1, 2014– June 30, 2015 Possible Extension of Contract - 1 Year
Region Q Five County Region:BEAUFORTBERTIEHERTFORDMARTINPITT
RFP PROPOSALS ACCEPTED FOR:
Beaufort County One Stop Center StaffingBertie County One-Stop Center Staffing
Hertford County One-Stop Center StaffingMartin County One-stop Center Staffing
Pitt County One-Stop Center Staffing
Overview of RFPOverview of RFP
PURPOSE OF RFPPURPOSE OF RFP
• The purpose of The purpose of thisthis Request for Proposal Request for Proposal (RFP) is to procure a contractor that (RFP) is to procure a contractor that will provide Adult and Dislocated will provide Adult and Dislocated Worker program staffing to the One-Worker program staffing to the One-Stop Centers within the region. Stop Centers within the region. (Beaufort, Bertie, Hertford, Martin, and (Beaufort, Bertie, Hertford, Martin, and Pitt). These staff will deliver Wagner-Pitt). These staff will deliver Wagner-Peyser and WIA workforce Peyser and WIA workforce development services and training to development services and training to both job seekers and employer both job seekers and employer customers under the NC Integrated customers under the NC Integrated Services system Services system
Functional Leadership
In the Region Q Career Center integrated model, functional supervision will play a key role within the operations. To implement this supervisory approach, each full-service Career Center will have a Functional Leader (Manager/Supervisor) who is directly responsible for day-to-day operational activities. The Functional Leader will make operational decisions concerning customer flow, deploy staff as necessary to manage the customer flow, and be responsible for the overall quality and effectiveness of the center. The functional supervision model recognizes that the contracting organization is considered the employer of record and has internal human resource functions that must be managed within their organization.
Functional Leadership(Continued)
Such functions would include final hiring and firing decisions, benefits administration, and time and attendance reporting. However, it should be noted that even in these critical human resource areas, the Functional Leader will have input and the opportunity to influence decisions.
Team-Based Staff Deployment
In the Region Q NC Works integrated model, staff will be deployed in functional teams that work together to meet the needs of job seeker and employer customers. The specific functional teams that will operate in each One-Stop Center at a minimum will include the Welcome Team, the Skills Team, and the Employment Team. The Region Q Workforce Development Board requires the contractor through this Request for Proposals to staff these functional teams with high energy professional staff who can deliver high quality services to customers and who also have the ability to determine the need for supportive services for employment and training, assessing availability, suitability, and identifying resources to meet those needs.
Depending on Center size and staffing levels, WIA Adult and Dislocated Worker staff under this staffing proposal, may, at the Center Manager’s direction, perform duties in all three functions. (Welcome Team, Skills Team, and the Employment Team)
Expected Performance
The Region Q WDB must meet WIA and Wagner-Peyser Common Performance Measures as established by the State of North Carolina. PY 2014 standards have not been established at this time. PY 2013 standards are shown for reference. Under the Integrated Services Delivery System, all Wagner-Peyser and WIA Adult and Dislocated Workers staff will work towards meeting/ exceeding the following performance measures:
Adult Dislocated Worker
Entered Employment
Rate
Retention Rate
6-months Earnings
Entered Employment
Rate
Retention Rate
6-month Earnings
78.00 91.80 $12,005.90 82.00 89.20 $14,355.50
The successful contractor will be responsible for providing services to existing WIA Adult and Dislocated Worker customers (customer carry over from the prior year)
Based upon Region Q WDB policy, DWS Wagner-Peyser staff and WIA staff are allowed to enroll customers into approved WIA-supported training and issue ITA's, or refer customers for training and follow a training approval process. In either case, both DWS Wagner-Peyser and WIA funded staff will work together to identify the training needs of the Center customers. In the case of Wagner-Peyser staff enrolling customers in WIA funded training, WDB staff and Center leadership will establish procedures to ensure program eligibility prior to enrollment in training. Should an ineligible individual be enrolled in a WIA funded training activity that results in disallowed costs and the repayment of funds, the Agency of Record of the staff person making the determination will be financially responsible for the repayment of WIA funds.
The Bidder must provide a budget (see attachments) for the WIA Adult and Dislocated Worker staff that will be assigned to each of the centers for which they submit a bid (separate Adult budget and Dislocated Worker budget for each center).
COLLABORATIONCOLLABORATION
Leveraged Funding and Service Coordination
Bidders will leverage community resources to create Bidders will leverage community resources to create a seamless network of services that are easily a seamless network of services that are easily accessible and relevant to customers. To have a accessible and relevant to customers. To have a meaningful impact on the quality and breadth of the meaningful impact on the quality and breadth of the NC Works System, bidders must be able to draw NC Works System, bidders must be able to draw upon a resource base that extends beyond WIA upon a resource base that extends beyond WIA funding. Bidders should describe connections to other funding. Bidders should describe connections to other funding sources that will benefit participants and funding sources that will benefit participants and increase the cost effectiveness of federal funds. increase the cost effectiveness of federal funds.
Multi-County Bids
If a Bidder expressed an interest in the Letter of Intent to Bid to seek Adult and Dislocated Worker Staffing Programs in two or more Counties, the following protocol may be followed to minimize excess paper, copying, and confusion:
In addition to the required RFP submission requirements, the proposing bidder may insert dividers for each of the counties in which they are bidding. Behind each divider they must include:
•Adult Budget Information•Dislocated Worker Information•Proposal Summary and Narrative
One divider for the entire RFP may be used to include assurances, attachments, letters, etc.
ADULT ADULT
• 663.110663.110 To be an eligible adult in the adult To be an eligible adult in the adult and dislocated worker program, an individual and dislocated worker program, an individual must be 18 years of age or older. 664.500(a) must be 18 years of age or older. 664.500(a) Under the Act, eligible youth are 14 through Under the Act, eligible youth are 14 through 21 years of age. Adults are defined in the Act 21 years of age. Adults are defined in the Act as individuals age 18 and older. Thus, as individuals age 18 and older. Thus, individuals ages 18 through 21 may be eligible individuals ages 18 through 21 may be eligible for both adult and youth programs. for both adult and youth programs. Permission must be obtained from the Region Permission must be obtained from the Region Q LA MIS Coordinator prior to co-enrollment. Q LA MIS Coordinator prior to co-enrollment.
DISLOCATED WORKERSDISLOCATED WORKERSTo be eligible for the dislocated worker program, an eligible adult must To be eligible for the dislocated worker program, an eligible adult must
meet the definition of “dislocated worker” at section 101(9) of the meet the definition of “dislocated worker” at section 101(9) of the Act. Act. 101(9)101(9)
The term “dislocated worker” means:The term “dislocated worker” means:
(1)(1) An individual who has been terminated or laid off, or who has received notice of An individual who has been terminated or laid off, or who has received notice of termination or layoff, from employment, and is eligible for or has exhausted termination or layoff, from employment, and is eligible for or has exhausted entitlement to unemployment compensation, and is unlikely to return to a entitlement to unemployment compensation, and is unlikely to return to a previous industry or occupation.previous industry or occupation.
(2)(2) An individual who has been terminated or laid off, or who has received notice of An individual who has been terminated or laid off, or who has received notice of termination or layoff, from employment, and has been employed for a duration termination or layoff, from employment, and has been employed for a duration sufficient to demonstrate, to the appropriate entity at a one-stop center referred sufficient to demonstrate, to the appropriate entity at a one-stop center referred to in section 134(c), attachment to the workforce, but is not eligible for to in section 134(c), attachment to the workforce, but is not eligible for unemployment compensation due to insufficient earnings or having performed unemployment compensation due to insufficient earnings or having performed services for an employer that was not covered under a State unemployment services for an employer that was not covered under a State unemployment compensation law, and is unlikely to return to a previous industry or occupation.compensation law, and is unlikely to return to a previous industry or occupation.
DISLOCATED WORKERDISLOCATED WORKER(3)(3) An individual who has been terminated or laid off, or who has received a notice An individual who has been terminated or laid off, or who has received a notice
of termination or layoff, from employment as a result of any permanent closure of termination or layoff, from employment as a result of any permanent closure of, or any substantial layoff at, a plant, facility, or enterprise.of, or any substantial layoff at, a plant, facility, or enterprise.
(4)(4) An individual who is employed at a facility at which the employer has made a An individual who is employed at a facility at which the employer has made a general announcement that such facility will close within 180 days.general announcement that such facility will close within 180 days.
(5)(5) For purposes of eligibility to receive services other than training, intensive, or For purposes of eligibility to receive services other than training, intensive, or supportive services, an individual who is employed at a facility at which the supportive services, an individual who is employed at a facility at which the employer has made a general announcement that such facility will close.employer has made a general announcement that such facility will close.
(6)(6) An individual who was self-employed (including employment as a farmer, An individual who was self-employed (including employment as a farmer, rancher, or fisherman) but is unemployed as a result of general economic rancher, or fisherman) but is unemployed as a result of general economic conditions in the community in which the individual resides or because of a conditions in the community in which the individual resides or because of a natural disasternatural disaster
(7)(7) An individual who is a displaced homemaker.An individual who is a displaced homemaker.
Financial InformationFinancial Information
• Contract Extension
• Budget Plan
Cost Reimbursement Contract
WIA BUDGET SHEETSWIA BUDGET SHEETS
•ADULT BUDGETADULT BUDGET
•DISLOCATED WORKERS DISLOCATED WORKERS BUDGETBUDGET
ONE-STOP CENTERS LETTERS
Bidders are expected to meet with the applicable One-Stop Center Manager to discuss provisions/costs for shared space, computers, internet access, telephone, copying, etc., and costs for this should be reflected in the bidder’s proposal. A letter of agreement from the One-stop Center Manager per coordinated services, physical space commitments, and costs must also be included in this proposal.
Proposal InstructionsProposal Instructionswww.time.gov -EST
Proposals must include:Page Numbers
(1) One copy labeled “Original”(5) Five additional copies of RFP
Submitted in 3-ring binderCompletion of all forms
Proposal Format and Required Forms in Order
Deadline for the Request for Proposal
Original signed RFP and five (5) additional copies must be received by 2:00 pm EDT, Tuesday, May 6, 2014. www.time.gov -ESTElectronic copies, faxes, and late submissions will not be accepted. The completed RFPs are to be submitted or delivered to the attention of Walter Dorsey, Workforce Development Director, Mid-East Commission, the administrative entity for the Region Q Workforce Development Board’s Programs. (as shown below)
Walter Dorsey, Workforce Development Director
Mid-East Commission1385 John Small AvenueWashington, NC 27889
REMEMBER…..REMEMBER…..
AFTER THE BIDDERS’ AFTER THE BIDDERS’ CONFERENCE, STAFF CONFERENCE, STAFF
WILL RESPOND ONLY TO WILL RESPOND ONLY TO WRITTEN QUESTIONS WRITTEN QUESTIONS RECEIVED BY APRIL 17, RECEIVED BY APRIL 17,
2014 BY 5:00 PM.2014 BY 5:00 PM.
QUESTIONS QUESTIONS ANDAND
ANSWERSANSWERS
REGION Q WORKFORCE REGION Q WORKFORCE DEVELOPMENT DEVELOPMENT CONSORTIUMCONSORTIUM
Region Q Workforce Investment Consortium Region Q Workforce Investment Consortium is an Equal Opportunity Employer/Programis an Equal Opportunity Employer/Program
Auxiliary aids and services are available upon Auxiliary aids and services are available upon request for individuals with disabilitiesrequest for individuals with disabilities
