CYNTHIA E. EVANS4200 Northern Cross Blvd # 2102 - Haltom, TX 76137

773-505-4296 - cynthia.evans164@gmail.com; https://www.linkedin.com/in/cynthia-evans-081ab283

SUMMARY STATEMENT• 15+ years of Management experience• 10 years of experience in the Higher Education Industry• 5 years of experience in Healthcare Management• 2+ years of territory management experience• 20+ years of Administrative and Customer Facing experience• Operate with high level of professionalism with various levels of management• Organized, Results & detail oriented with the ability to prioritize & follow-through• Maintain the highest expectations in regards to integrity, customer service, positive energy and excellence

EDUCATIONAmerican InterContinental University Hoffman Estates, IL• Bachelor of Arts, Business Administration 2009

o Healthcare Management Concentration Associates of Art, Business Administration 2008

o Healthcare Administration ConcentrationUnited States Marine Corps Parris Island, SC

Leadership Training 1982William Penn High School Philadelphia, PA

High School Diploma 1981

EMPLOYMENT HISTORYCorinthian Colleges, Inc. - (CCI) 2010 – 2014Various Roles Multiple locations

Regional Director, High School Admissions (17 months)(CCi) North Texas Region Dallas/Fort Worth

Same duties as required of a DOA, plus… Provide staff development through monthly and quarterly coaching sessions. Make recommendations for individual and team development based on performance reviews and SWOT

analysis Conduct weekly one-on-one's with Admissions Representatives at each campus visited. Manage and support HS Coordinators and Admissions Representatives with territory management skills. Partner with and support College Presidents and Directors of Admissions regarding all admissions and

compliance training.

Director, High School Admissions (11 months)(CCI) Everest Institute San Antonio, TX

Assess employee performance and quality of work by completing regular observations. Provide thorough feedback and areas for improvement to direct reports through annual reviews. Conduct daily and weekly team meetings and trainings. Oversee personnel activities, including conducting interviews, hiring new employees and terminating

employees as necessary Encouraging professional and personal growth and foster cooperation amongst staff members and

departments Manage departmental workflow, allocate key activities and manage vacancy scheduling

Admissions Representative (1 year, 9 months)(CCi) Everest College Burr Ridge, IL

• Interface with prospective students by conducting outbound calls daily.• Presented information and features within college guidelines to potential students.• Conducted interviews and evaluated prospective students in accordance with policies, and procedures.• Developed and ongoing relationship with students from enrollment to graduation.• Served as advocate for students from inquiry to graduation.• Met and/or exceeded enrollment, start and graduation goals.• Developed and maintained positive working relationships with other departments.• Trained and coached new employees.

Senior National Admissions Advisor 2006 - 2009American Intercontinental University Downers Grove, IL

• Presented information daily to prospective students on college features.• Supported prospective students’ decision to attend the university.• Assisted prospective students in completing admissions process.• Met and/or exceeded university enrollment, start and graduation objectives.• Received excellent feedback on customer service.

Receptionist / Ophthalmology Tech 2004 – 2005America’s Best Contacts and Eyeglasses Arlington Heights, IL

Performed exam pre-screenings Operated, sanitized, and maintained optometric equipment Complete referral forms and follow-up paperwork as required Ordered and maintained supplies Meet and/or exceeds pre-established NVI goals Coordinate the delivery of eyewear products to customers according to company guidelines

President 2001-2005The Hair Café Palatine, IL

• Manage departmental workflow, allocate key activities and manage vacancy scheduling• Providing quality hair care service to growing clientele• Conducted quarterly educational demonstrations at local cosmetology schools

Business Office Manager 2000-2001Female Health Associates Oak Park, IL

• Recruited, trained, evaluated, supervised, motivated and disciplined support staff• Accounts receivable, accounts payable, bank deposits, and mail distribution• Insurance billing (ICD-9 & CPT coding)• Assisted with payroll

Manager, Clerical Support Services 1996-1999West Suburban Hospital Oak Park, IL

Support and assists the Administrative Director of the Center for Primary Care, while ensuring good working relationships with other hospital departments.

Budgeting, Payroll, Bank Deposits, maintain compliance with JCAHO Recruit, Train, Evaluate, Supervise, Motivate, Discipline and Terminate Support Staff Official Meditech trainer for the Center

TECHNICAL SKILLS

Microsoft Word, PowerPoint, Outlook and ExcelCampsVuePeopleSoftMeditechICD9-CPT codingSocial Media ( Hootsuite, Mail Chimp, Facebook, Twitter, Instagram, Skype, IMO)

MILITARY SERVICE EXPERIENCE United States Marine Corps 1981-1984Corporal, Honorable Discharge Various Locations

CERTIFICATES AND LICENSURES

Professional Bartender Schools Chicago, IL Licensed Bartender 2010

Pivot Point Academy Licensed Cosmetologist 1990-1991