Kevin Marshall(502) 471-9270 m a rsh a llk5@ x a vie r . e du

1005 Dana Avenue # 22 Cincinnati, OH 45229

Summary

Highly-motivated recent college graduate with demonstrated real-world experience. Proven leader and problem solver, achieving superior sales results and productivity through teamwork and leadership. Excellent communication skills coupled with strong technology background. Hard-working and people-driven with intensely focused, competitive personality. Demonstrated ability to learn quickly. Track record of promotion and exceeding expectations in wide variety of roles that include sales, technology and people/project management. Thrives in positions involving frequent customer contact, analytical analysis, competition, incentive and opportunities to learn new technology.

Education

Xavier University, Williams College of Business, Cincinnati, Ohio December 2015Bachelor of Science in Business Administration Major: Management Information Systems – GPA: 3.56 / 4.0

Relevant Professional Experience

Contingent Network Services, West Chester, Ohio February 2015 to PresentMIS Intern Provide software, hardware, client/server and networking technical support for end users;

responded promptly to their requests and fixed issues in timely manner. Displayed exceptional ability to multi-task and prioritize.

Display strong work ethic by often being ranked first in the company for weekly number of helpdesk tickets closed during the summer, even while working fewer hours than full-time MIS employees.

Demonstrate eager desire to learn technology by taking self-training initiatives, became valuable asset to MIS project team.

Assist with many technology projects including creating and maintaining written process documentation, cable runs, cleaning up servers, assisting with email server migration, implementing new technology, Fortinet firewall testing, deploying new iPhones company-wide, on-boarding and off-boarding all end user equipment and distributing RSA tokens.

Actively collaborate with Director of Information Systems and Program Management to work toward developing better processes for MIS, Human Resources and onboarding to improve operational efficiency.

Bridgestone Retail Operations, LLC, Cincinnati, Ohio June 2014 to February 2015Leadership Development Intern Led in the development, coordination and implementation of strategic marketing plan for a sales event at

Michel Tires Plus resulting in increased total sales in the store by 29.1% and service sales by 49.3% in contrast to the previous year.

Received extensive consultative sales and management training, and as a result, increased individual sales numbers, achieved performance goals, established excellent listening and communication skills and managed client expectations.

Kindred Healthcare, Louisville, Kentucky July 2013 to August 2013 Financial Systems Development Intern Researched how to use many different features on Kindred’s new internal social media platform:

SharePoint 2013. Imparted information to supervisor to enable better training of employees and departments in

preparation for rollout.

Northeast Family YMCA, Louisville, Kentucky April 2010 to July 2013Shift Leader / Lifeguard Promoted twice after being cited as having exceptional leadership skills and command of an environment

given my age. Responsible for leading a team of 8 lifeguards and managing several hundred patrons on any given shift.

Relevant Coursework

Data Modeling/Management - Constructed relational database for administrators of XU Intermural Sports in 3rd Normal Form to provide a centralized location to access and manage important data based on the leagues, rosters and schedules.

Telecommunications and Networking – Led technical analysis of a private company’s current network setup and presented suggested improvements to the system that targeted a solution to several complex business problems they face.

Systems Analysis and Design, System Development Project- Worked on a team to create and implement project plan for the development of a non-profit’s website. Constructed website using Google applications. Finished project on time and praised by company for exceeding expectations. Continue consultation with company on an as needed basis.

Application Development – Built desktop applications from scratch using Visual Basic programming language.

Statistics for Business, Business Intelligence – Introduction to analytics; studied structure of B.I systems.

Watson Analytics – utilized Watson to analyze data and extract meaningful insights; presented findings through visuals to a team of managers at IBM; praised and rewarded for my work

Technical Skills

In-depth understanding of Structured Query Language (SQL) and Python Programming Language Strong knowledge of Microsoft Excel, Access, Visio, Project, Visual Basic, SharePoint, Active

Directory, Exchange Admin Center, Cisco Unified CM Administration, Kantech Global Edition Web Design/Development, HTML Proficient with data analysis tools: Watson Analytics, Microstrategy and SAS Visual Analytics

Awards, Service and Activities

Xavier University Academic Scholarship Management Information Systems Award recipient (highest academic honor for MIS major at XU) Sunday School Teacher/Youth Group Counselor - Hyde Park Community United Methodist Church Xavier University Mission Trip Volunteer – Xavier University Alternative Breaks Athletics: Xavier University Lacrosse Club, Xavier University Swim Club, Queen City Running Club

(completed 1/2 marathon)