TRACY L.TAYLORXXXX, Detroit, MI 482XX | 313.918.4732 | tracy.taylor2@wayne.edu

PROFESSIONAL PROFILE

Energetic, accomplished professional with over 15 years of experience in Office Administration along with a progressive responsibility in Office Management. Embodies strong organizational techniques, time management skills, team building, and employee relations with people from diverse professional and cultural backgrounds. I’m currently a Junior in pursuit of a Bachelor’s Degree in Elementary Education. It’s not my intent to become an Educator. However, I do intend to finish what I started over 15 years ago.

PROFESSIONAL EXPERIENCE

Wayne State University, Career Services - Detroit, MI Data Entry Clerk II (08/2014 – current)

Create on-line job postings for part-time student employment within the Career Service On-line (CSO) system. Maintain on-campus job posting activity in reception area, job search lab, on-line CSO system and in-house files. Maintain computer-based data for Student Employment program. Update and maintain Student Employment & Cooperative Education Access Databases and in-house files. Approved ProCard Holder; process Procard, WayneBuy and WayneTravel requests to ensure payment for services rendered for goods and services.

Reconcile ProCard procurements monthly. Provide administrative support to Co-op / Internship Programs. Participate in various general office tasks: mail distribution, front counter back-up, maintenance of job search lab, departmental events, mailings etc.

City of Taylor – Taylor, MI Greeter - Customer Service (12/2014 – 04/29/2016) Election Worker - Clerk’s Office (04/2014 – 11/2014)

Greeter:Manage various customers and greet everyone politely. Analyze customer requirement to reduce the number of counter visits. Provide direction and all information regarding city & surrounding business services, promotions and events. Process garage sales permits, special trash pickups and customer complaints. Clerical support to the Assessor’s Office, as needed.

Election Worker:Assisted the City Clerk & Deputy Clerk testing precincts’ voting equipment. Received, logged, filed & distributed absentee ballots. Provided instructions and assistance to voters. Verified that voters are qualified to vote and at which poll. Tallied the number of precinct votes at respective times. Explained voting procedures and use of voting equipment to precinct workers, as needed. Checked in Poll Workers after closing of the polls prior to meeting the Election Inspectors on respective night of election. Other related duties as required.

Barnes & Noble College Store/Wayne State University - Detroit, MI Seasonal Cashier (10/2012 – 05/2013) Barnes & Nibble (08/2012 – 09/2012)

Greeted customers while scanning their purchases, processing their payments, and bagging their items. Ensured store cleanliness, coffee/tea and condiments are readily available, ensure store merchandise is at full capacity on respective shelves and callers are directed appropriately.

Wayne County Medical Examiner’s Office - Detroit, MI Personnel Officer | Department Supervisor (10/1989 – 02/2012)

Supervised Clerical Staff of 5 employees in work schedules, work assignments and training including employee counseling on work performance and infarctions of company policies.

Prepared routine reports for entire MEO Staff and provided information to Clerical Staff regarding company rules, regulations and procedures. Compiled, verified, recorded and processed purchase requisitions and voucher payments. Processed accounts payable and receivable requirements; responsible for ensuring payroll preparation for 52 employees as well as the back-up timekeeper and budget

preparation as required. Monitored revenue as well as generate monthly DIT account reconciliation. Testified in court proceedings and validated certified autopsy protocols as the "Keeper of Records" as required by court issued subpoenas. Disbursed and replenished petty cash. Assisted with organizing in-house seminars (Medicolegal Death Investigation & Hospice Nurses). Received and responded to FOIA requests as department’s FOIA Officer.

EDUCATION

Wayne County Community College, Detroit, MI (part-time 09/2015-current) Wayne State University, Detroit, MI (part-time 01/2012-01/2015)