Pooja Jha

#62 Block - S, Sector 12, Noida - 201301, UP• +91-9560978883• jhapooja470@gmail.com

Profile Summary A technocrat professional with over 5 years of experience in Project Management coupled with PM0, Delivery Assurance, Operations Excellence, Financial Planning and Analysis. Raised the bar higher, designed deliberate objectives and framework for solid Project Management coupled with IT & Non IT, and mining for vertical/LOB value. A bird’s eye view – ensured consistency in adapting best methodologies, elevating project management for several organizations Energized and supported project/program Managers as a partner and bridged gaps between diversified LOB’s towers, verticals, Business leads and IT partners.

Led in establishing PMO's & EPMO's across the globe, handled multiple Transition and Transformation,

Change Management, Program and Project Management Model, Policies, Procedures, and Processes along

with Project Performance and Business Change Management. Executive Leadership Project Portfolio Governance Technical Expertise

Professional Experience

Since July’11 till now MetLife Global Shared Services From May’10 to June’11 HCL Technologies BSERV

Career Highlights:

- Led in successfully delivered PMO services along with supporting Global Programs and Projects

- Establishing and guiding the Project Managers and Program managers about the Organization Best

Practices on their Financial Planning, Budgets, Costing and Estimations

- Worked and coordinated for Establishing Global Project Management Policies, Procedures, and Processes

along with Compliance and Vendor Management.

- Led in project-related services to support a business unit or division within an organization including, but

not limited to governance, operational project support and human resources utilization.

- Maintain Business Partner Relationships with Finance, Accounting, Fixed Assets and Vendor

Management

Project Management Global Change Management Stakeholder Commitment Qualitative Analysis Global Team Leadership

Document Repositories PMO Budgeting & Forecasting Risk& Issue Management PMO Operations Excellence Quality Management

PM and PPM Tools Technology Upgrades Process Standardization Financial Reporting Marketing Research SharePoint MS Office Suite

- Drive Annual Budgeting Process in partnership with the Portfolio Managers

- Publish Organization Forecasting to the Senior Management and raise flag for any critical issues

- Providing key stakeholders with timely assessment of project performance

- Assisting decision makers with the review, reprioritization, and optimization of the costing and budgeting

- Coordinating in Business Change Methodology for any Change Management

- Partnering with customers for process improvements / enhancements

- Computing, analyzing and reporting the process and operations metrics to management.

- Managing and Handling RAID, Program and Project Status, Benefit Realization, Project Quality

Assurance coupled with individual budgets and cost.

- Involve in KPI and generating Dashboards as per the business need

- Maintaining Project Governance and Assurance in Financial Projects as well as Programs.

- Managing computation and establishing the processing of invoice with timely Payment and Appropriate

controls

- Worked as an Individual Contributor for performing SharePoint/Team space for the vertical

- Recognized as a best PMO and highlighted in many spotlight acting as a Team Player

- Ensure robust Project/Program governance by building effective tracking, monitoring, reporting

framework and adherence to timelines

- Scheduling and Facilitating periodic project reviews

- Defining and rolling-out agendas for review meeting with Stakeholders and documenting Meeting

Minutes including Discussion point and Key Actionable items

- Following-up over the Key Actionable items and driving them to the closure

ACADEMICS, PROFESSIONAL CREDENTIALS & TRAININGS

- PGDBM from Symbiosis Center for Distance Learning in Year 2014

- Masters in Commerce from Kanpur University in Year 2012

- DOEACC O’ Level Certified

- Seven QC Tools Certified.

Industry Experience Skill Areas Telecom, Insurance, Auto PMO, EPMO, Transformation & & home, Dental Insurance Transition, Change Management Investment Banking Risk & Issue Management, SDLC

Technology Experience Methodologies Microsoft SharePoint, MS Office EPMO, SDLC, PPM, PMO Suite Applications, Reporting, Six Sigma, CMMI, ISO Testing, PPM Tools, Clarity