ANTHONY L. CALDWELL 4845 Redwood Retreat Road Gilroy, CA 95020

Home: (408 848-142)Cell: (408) 666-5748

email: tcaldwell001@hotmail.com

SUMMARY

Seasoned professional, bringing leadership skills, to non-profit and for-profit organizations, knowledge of and experience in housing operations, financial management, IT/IS, supply chain management, project management and customer centric teams.

EDUCATIONAL BACKGROUND M.S. Information Systems Management, University of Southern California B.S. Economics, Santa Clara University Completed all Doctorial coursework (except Dissertation) in Operations and Information Systems, Golden Gate University

CERTIFICATIONS/SEMINARS

Public Housing Manager – National Association of Housing and Redevelopment Officials Intermediate and Advanced HUD Accounting – PHA Finance New Market Tax Credits – Novogradac and Company

WORK EXPERIENCE SOCIETY for INFORMATION DISPLAY June 2015 – Present

Director of OperationsI manage a non-profit Scientific Association of Scientist and Engineers focused on the Information Display industry. SID’s mission is to encourage the scientific, literary and educational advancement of information display and its allied arts and sciences. The SID membership is worldwide and has a strong virtual community component.

SID’s organizational direction and business requirements are anchored in information technology and infrastructure architecture. I am proactively managing the direction of the information systems, as well as, constantly looking at improving the member experience through technology. Information is a valuable resource to SID and its utilization can be maximized to the association by turning it into knowledge. Planning and managing the flow of information throughout the organization has minimized labor, data redundancy and data inconsistency while increasing the value and accuracy of the information provided to the membership.

Since joining SID, I have created a five-year strategic plan, created process flow charts, improved communication with chapters, implemented an online voting application and begun the re-engineering of the

SID websites. Additionally, I am working with the board to implement aggressive growth objectives and enhance SID’s brand.HOUSING AUTHORITY of the COUNTY of SANTA CLARA March 2014 – January 2015 Assistant Director of Housing Programs I worked to shift HACSC’s focus to increasing communication, strengthening connections with the public and stakeholders in the affordable housing community.

I created a strategic plan for the Housing Programs Department that provides guidance in meeting department objectives. Our organizational strategy is to invest dollars in training for staff and areas that are strategic and unique to the agency. For the past four years, HACSC has taken conscientious steps to evaluate and reform its business model in anticipation of the current fiscal climate and financial challenges faced by the Agency and the industry. As a result of a series of work flow, business processes, and staffing studies, HACSC reduced its staffing levels over a three-year period beginning in FY2011 through FY2013. My focus was on realization of cost savings through continuous process improvement. I continuously reassessed our operational capacities and efficiencies to ensure that the Agency operated at optimal effectiveness. My team completed a process of reducing the tenant’s income percentage from 35% to 32%. At the same time, we processed 3,800 landlord requests for rent increases effective on the same day. These two actions necessitated the creation of 34,000 letters notifying both tenants and landlords of the effect on their rent payment. The entire operation was flawlessly executed with little interruption in day-to-day customer service. KITSAP COUNTY CONSOLIDATED HOUSING March 2010 – February 2014 AUTHORITY dba HOUSING KITSAP Executive Director The year 2009 was a momentous year for the Kitsap County Consolidated Housing Authority (KCCHA) dba Housing Kitsap. It was a year of uncertainty about the future of the agency brought on by an uncertain economic climate and poor decisions made by previous management of the agency. KCCHA experienced a financial crisis that brought it to the brink of collapse. Housing Kitsap was a turnaround situation when I took over the agency on March 1, 2010. Upon joining the agency, I worked with my board, which is comprised of the three County Commissioners, three city mayors and one resident tenant commissioner, and my team to address issues in the agency. We successfully identify significant sources of new revenue, reduce expenses, create operational and tactical plans, produce balanced budgets, rebrand the organization, move the agency from a troubled status to high performer, and worked to create and adopt a five year strategic plan. Additionally, the agency performed better than budgeted in 2010, 2011, 2012 and 2013 adding nearly $3 million to its unrestricted reserves. To date, the agency has repaid $31.5 million of the $44.5 million guaranteed by Kitsap County to the bank. I also successfully renegotiated the terms of two short-term debt obligations, which totaled $5.2 million and now stands at $4.2 million. The terms now renew on an annual basis with better terms for the agency. Housing Kitsap is now financially stable with a strategic plan of action to proactively improve its financial position and create sustainable affordable housing units and service support programs in Kitsap County. The focus of the Five Year Strategic Plan was to build capacity and a shared vision in the organization. One key component of the capacity building was a new enterprise wide software package. I implemented software which has allowed for seamless integration of all functions in the agency. We moved the management of property assets from third party management back in-house providing better management and better customer service. I implemented business systems that assure us of the ability to monitor and control our business resources so we

could realize the highest return on our investments. This focus provides a strong foundation from which to maximize service to our customers, both internal and external, and provide them with the highest level of satisfaction. Additionally, under my leadership, the agency has documented policies, processes and procedures while continuously improving operations. Housing Kitsap’s increased organizational capacity has enabled it to focus resources and energy on meeting the objectives and goals of the agency: long-term financial viability and strengthening the core mission.

HOUSING AUTHORITY of the COUNTY of MONTEREY May 2002 – February 2010 Chief Administrative and Operations Officer As the CAOO for the Housing Authority of the County of Monterey I had responsibility for management of Finance, Section 8, Property Management, Maintenance, Informational Services and Processes (Information Technology and Telephony), Business Process Management and Automation and Public Relations. Additionally, I acted as the coordinator for HUD technical reporting requirements and documented and train employees on organizational processes and procedures. Upon joining the housing authority, I improved process efficiencies and automated processes where possible. These improvements helped HACM maintain High-Performer status on both SEMAP and PHAS. I was intimately involved and knowledgeable about every department in the organization. I completely redesigned the network infrastructure to provide greater resource availability to all staff. This increased individual productivity within the organization allowing the organization to grow without increasing staff headcount. I was an integral part of the development team, working on proformas, funding applications, and managing resident interaction. I worked with several other housing authorities to help improve their operational performance around to standard performer moving towards high performer with HUD. I am very familiar with HUD regulations and guidelines. I successfully implemented Yardi Voyager Software, which provides greater capability for all aspects of the organization from eligibility to development. I am very familiar with SQL databases, SQL scripting, Adobe Report Writing and Crystal Report Writing. As the project manager, I coordinate every aspect of the implementation including scheduling, data migration, module implementation and testing, training, and resource allocation.

MAPLE OPTICAL SYSTEMS March 1998 – March 2002 Crashed during the DotCom Bubble Director Information Technology Plan, direct and implement Global IT strategy, EMS/CM relationship strategy, corporate services and facilities in a start-up environment for the telecommunications market. PREVIOUS EXPERIENCE Prior to 1998, held senior management positions in Manufacturing, Materials EMS/CM, and Operations General Mgmt, these positions were in high technology and related computer companies in Silicon Valley.

SELECTED ACCOMPLISHMENTS

• Developed a Five Year Strategic Plan for SID.• Successfully managed DW 2016 in San Francisco.• Managed the redesign of three websites for SID (DNN platform).• Rebranded the agency’s name, logo and website (KCCHA to Housing Kitsap). • Rebuilt Housing Kitsap’s collaborative relationships with other agencies and non-profits. • Developed a Public Relations plan that improved the image of the agency in Kitsap County and the state. • Successfully placed $20 million in New Market Tax Credits which generated $800k in revenue for the

agency. • Implemented new enterprise software for Housing Kitsap and HACM (Yardi Voyager). • Successfully worked with the Housing Kitsap Board to amend the bylaws to allow appointment of

jurisdictional representatives to the Board. • Successfully created a plan to process Board directed reduction in Tenant rent percentage form 35% to 32%

while also processing 3,800 landlord requests for rent adjustments both effective the same day. • Performed a technology audit and highlighted where efficiencies could be found within the technology

infrastructure. • Created a strategic plan for the Housing Programs Department that provides a blueprint for success. • Stabilized 2010 agency finances by working with staff to identify areas to reduces expenses and increase

revenues. • Increased unrestricted cash in all years 2010 - 2013 through better financial controls, operational controls

and working with partners. • Created balanced budgets in all years 2011- 2014 by working with Board and staff to identify efficiency

opportunities. • Through strong oversite Housing Kitsap has performed better than budgeted in all years 2010 - 2013. • To date, the agency has repaid $31.5 million of the $44.5 million guaranteed by Kitsap County. • Successfully refinanced the remaining $13 million of debt with the county through long term bonds. • Successfully renegotiated the terms of two short-term debt obligations with better terms for the agency. • Increased unrestricted reserves by $3 million over the last three years. • Created a five-year strategic plan with input from Board and staff. • Created process flowcharts for all agency operational process. • Responsible for identification, implementation, and support of Business Process Management and Business

Process Automation which has created better efficiencies and effectiveness for Housing Kitsap. • Created expanded network connectivity to allow seamless transmission of information between remote sites

and the central Housing Authority office. • Moved Housing Kitsap to a new location over a weekend with minimal impact to the agency and residents.

SUPPLEMENTAL EXPERIENCE

Taught Graduate-level Technology classes for Chapman University at their Monterey campus from

2004 to 2010.

Taught Technology and Management classes for Heald College at their Salinas campus from 2002 to 2004.

Taught undergraduate level Management classes for Golden Gate University and University of Phoenix 1998 to 2002.