Enterprise Risk Management forProfessional Services

Yours Masterclass Leaders

include:

Harry Rosenthal, Senior

Manager, Risk Management

Unit, The University of New

South Wales

Simon Frankin, Director, Risk

Management, SSAMM

Management Consulting

Peter Sierwald, Senior

Consultant, Business

Continuity Services, SSAMM

Management Consulting

Produced By:

Employing effective risk management strategies for businessoptimisation

Book before 26 May 2006to receive your early bird discount!

Researched By:

Two-day masterclass27 - 28 June 2006

Sydney Marriott Hotel

This masterclass is designed for senior personnel in theprofessional services sector who wish to learn about and beupdated on effective risk management strategies to maximise their organisations continued growth and success.

Specifically you will:

Be updated on developments in risk management (RM) in Australia todayHear case study examples from across the professional services sectorBe updated on key topical issues including, latest regulatory and compliance standards, business continuity, e-business and labour managementBe able to network and exchange vital information with key organisationsBe given practical and professional advice on how to integrate a successful risk management system into your organisation from the top down

Supported By:

Harry RosenthalPeter SierwaldSimon Franklin

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Two-day masterclass 27 - 28 June 2006

Sydney Marriott Hotel

Who should attend this event?Senior risk management personnel from the professional services sector including law firms, financial institutions, accounting, insurance, engineering,

architectural and surveyors.

This event will be pertinent to: Managing Partners, Company Directors, Quality Assurance Managers, Compliance Managers, Project and Planning Officers,Senior Managers in Human Resources, Finance, Insurance, Administration, Operations, and Client Services.

About the course facilitators:

Simon Franklin, Director, Risk Management, SSAMMManagement Consulting. Simon is an accomplishedconsultant with over 13 years experience in RiskManagement, Corporate Governance, BusinessContinuity Planning and Disaster Recovery. He is aFellow of the Risk Management Institution of Australasia,a regular public speaker and has a Masters degree in risk management. Before joining SSAMM,

Simon was a senior manager within Deloitte's Enterprise Risk Servicesdivision and leader of their Business Continuity Management Practice.Simon has conducted a variety of complex consulting assignments inAustralia, Asia and Europe. He has assisted organisations to review andimprove the way in which they handle risk management issues from bothoperational and strategic perspectives. Most recently Simon has beenengaged by a number of Australia’s largest financial services and bankinginstitutions to prepare for compliance with the Basel II Accord, Sarbanes-Oxley Act and other financial services reform requirements.

Peter Sierwald, Senior Consultant, Business ContinuityServices, SSAMM Management ConsultingPeter is an experienced consulting professional andformer Director of Deloitte Touche Tohmatsu. He is asubject matter expert, with a career over 12 yearsfocusing solely on Business Continuity Management.Peter has extensive public and private sector businesscontinuity experience, working with some of the largest

global organisations, state government departments and governmentagencies. Peter has developed and implemented a large number of businesscontinuity management strategies along with their associated policies;procedures and technologies. Peter has conducted a variety of consultingassignments in both Europe and Australia. He has assisted organisations toreview and improve the way in which they handle business continuity issuesfrom both operational and strategic perspectives. He is a Member of theBusiness Continuity Institute (BCI) and Secretary of the New South Wales BCIForum and a regular public speaker.

Harry Rosenthal, Senior Manager, Risk ManagementUnit, University of New South Wales.Harry is currently employed as the Senior Manager ofthe Risk Management Unit at the University of NewSouth Wales, overseeing Insurance, WorkersCompensation, OHS, Emergency Management andEnterprise Risk Management activities for the University.He currently lectures in the School of Safety Science at

UNSW on topics of Risk Management and Insurance. He holds a Master ofBusiness Degree, from the Florida Institute of Technology, as well asAssociate’s Degree in Risk Management from the American InsuranceInstitute. In addition he holds the professional designation of a CharteredCasualty and Property Underwriter (CPCU), with the American InsuranceInstitute, one of the highest professional titles in the American insuranceindustry. Harry has over 25 years experience in risk management and claimsadministration in the utility, government and private sectors in both Australiaand the United States.

Robert Oldfield, Risk Manager, Corporate Governance Division, TowerAustralia Limited. Robert has wide experience in the area of financial andoperational risk management. He is currently the Risk Manager for TowerAustralia Ltd. He has extensive practical experience in the development,

implementation and auditing of risk management programs. Robert was onthe global risk management steering committee for AstraZeneca, which hadthe mandate of reviewing global risk management standards, guides and information systems. Based on the findings of this review, a global riskmanagement program was developed and implemented. A key criteria of thisprogram was that that it needed be effective yet simple enough to beassimilated within each local business and therefore become a useful andpractical management tool. All objectives were achieved, with AstraZenecareceiving public acknowledgement for it's risk management program. Tocompliment this, Robert audited risk management programs throughoutAustralia, the Pacific and Europe. More recently, Robert has carried out asimilar role within Tower Australia Ltd. In his current role he utilised AS/NZ4360 as the basis to develop the company risk management program. Todate, the core elements of the program have been implemented withassessments being conducted by a number of organisations, includingAPRA. It each case the findings have been positive. To mirror programsimplemented for other organisations, Robert is currently maturing theprogram so that it becomes embedded within the organisation, is integratedwith existing systems and process and that it becomes enterprise wide.

Michael John Gill, Senior Insurance Partner, Phillips FoxLawyers. Michael Gill is a Senior Insurance Partner withPhillips Fox. His professional focus is insurance workand he has practiced as a lawyer for over 35 years in allaspects of insurance and reinsurance. He is a formerChairman of Phillips Fox. He is a past President of theLaw Society of New South Wales and the Law Councilof Australia. He was the founding President of the

Australian Insurance Law Association. He is the Vice-President of theInternational Insurance Law Association and a current member of theirreinsurance Working Party. He is the Independent Chairman of the CodeCompliance Committee for the general insurance industry. His other areas ofexpertise include compliance and regulatory issues, insurance andreinsurance disputes and risk management. In addition to acting forinsurers, reinsurers and intermediaries in Australia and overseas, he alsoprovides expert advice to industry bodies, government and statutoryauthorities and also provides representation and high level commercial and strategies advice aroundlegislative issues. His arranges the Phillips Fox’s professional indemnityinsurance program and is involved with risk management at Phillips Fox.

Darren O’Connell, General Manager, Corporate and Facilities, VeroCorporate. Darren is responsible for the management of three divisions ofcorporate – liability, property and resolution, providing the right liabilityinsurance solutions and ensuring that businesses have sound qualitymanagement systems in place. Darren has been with Vero for 20 years. Hehas held various roles that include underwriter, Local Office Manager (VIC),Development and National Development Manager, Corporate. Hisexperience is mainly in the commercial and corporate insurance sector.There are three divisions within Vero Corporate as follows:

Vero Corporate Liability - provides liability insurance solutions forbusinesses that recognise how a sound quality management system reducestheir liability exposures.

Vero Corporate Property - provides expertise in property insurancesolutions for medium to large corporations.

Vero Resolution - focuses on insuring a range of high hazard propertyoccupations in Australia.

w w w . a r k - g r o u p . c o mWhy is this masterclass pertinent to you?

In these days of increasing competitiveness, global uncertainty, and corporateaccountability business leaders are faced with having to employ best practicestrategies to protect their organisations and in some instances their ownpersonal assets. Amongst these strategies is risk management, which whenemployed effectively, will give organisations a better chance of survival.

Statistics show that 25% of company risk is uninsurable. No longer canorganisations rely simply on a healthy insurance policy to protect themselves.Today it is imperative that organisations understand where their risks lay andhow they can best manage them. In depth analysis is required, followed bysystematic step-by-step implementation and ongoing follow-up review andmonitoring of those systems.

In the professional services sector, the client is a key driver for businesssuccess so effective internal risk management is vital to maintaining and

meeting the needs of customers, which will ultimately improve profits andshareholder value.

At this highly interactive forum attendees will have the opportunity to networkand exchange ideas and share common experiences in organisational risk.Both at the corporate strategic level and at the day-to-day operational levelattendees will have the chance to hear from peer organisations how they aremanaging risk in their firms.

Attendees will also learn what is happening in RM today, where the key riskareas are for professional services, how to identify and assess them,implement and integrate systems into the organisation.

Australia is considered ahead of many other countries in embracing RM,although it still has a long way to go. By attending this event participants willtake away vital and practical information, which can be directly applied to theirorganisations for optimal competitive gain.

8.45 Registration and refreshments

9.15 Risk Management in Australia today – setting the scenePart One:What are the key risk areas facing the professional services sector today? Moving away from silo RM to an integrated and holistic approach Where does Australia fit globally?Risk management operating modelsPart Two:The regulatory environment – update Increase in regulations and standards Compliance drivers

Simon Franklin, Director, Risk Management, SSAMM ManagementConsulting

10.45 Morning refreshments and networking

11.00 Risk management in the professional services sector A closer examinationServices to clients What are you trying to accomplish? The spectrum of risks facing your business and sector Frameworks for better understanding your risk profileFraming the issue – a logical method of viewing risks which promotes a rational risk management action plan

Harry Rosenthal, Senior Manager, Risk Management Unit, University of NSW

12.15 Lunch and networking

1.15 Identifying risk and developing a risk profile - the first key element of successful risk management What are the inherent risks, controls and residual risks in your business? Estimating levels of risk and assessing them against business objectivesDeveloping risk appetite Tools and techniques for analysisEstimating the likelihood and consequences of risk

Simon Franklin, SSAMM Management Consulting

3.00 Afternoon refreshments and networking

3.15 Forging a firm partnership between the insurer, broker and client Strategies to sell risk and not buy insurance The impact of insurance industry regulation for best practice Establishing a viable business partnership Minimising the total cost of insurable risk and determining the `right' risk for a business

Darren O’Connell, General Manager, Corporate and Facilities, VeroCorporate

4.30 End of day one

8.45 Registration and refreshments

9.15 Strategic risk management – it all starts at the top Aligning RM plan with key business objectives Reputation and branding – high-risk areas in today’s climateGovernance modelsCentralised and decentralised models Where can RM add value to board decision making?

Simon Franklin, SSAMM Management Consulting

10.30 Morning refreshments and networking

10.45 Implementing a risk management system from the top downAdopting a systematic approach to managing risksUnderstanding the context of your organisation Identifying ways IT can assist in improving implementation of risk management methodology and strategyIntegrating RM strategies into existing business processes Reviewing and monitoring systems

Robert Oldfield, Risk Manager, Corporate Governance Division, TowerAustralia Limited

12.15 Lunch and networking

1.30 Business continuity management – what is best for you?How would you respond if disaster struck your organisation? The business continuity processThe business continuity planImplementation and testingStandards and best practice guidelines

Peter Sierwald, Senior Consultant, SSAMM Management Consulting

2.45 Afternoon refreshments and networking

3.00 Integrating risk management into the culture and philosophy of the organisation Dealing with perception differences Coping with adverse reaction to changeImplementing ongoing education and trainingEnsuring appropriate levels of recognition and reward are maintainedTo outsource or not? The law firm culture

Michael Gill, Senior Insurance Partner, Phillips Fox Lawyers

4.15 End of masterclass

Day One - Tuesday, 27 June 2006 Day Two - Wednesday, 28 June 2006

The Business Continuity Institute (BCI) was established in 1994 to provide opportunities to obtain guidance and support from fellow professionals. The Instituteprovides an internationally recognised status in relation to the individuals experience as a continuity practitioner.The BCI currently has over 2,000 members in 45countries.The wider role of the BCI is to promote the highest standards of professional competence and commercial ethics in the provision and maintenance ofBusiness Continuity Management. The Aims and Objectives of the BCI are primarily to promote the art and science of business continuity management as well as

defining, initiating, evaluating and communicating BCM thinking standards and good practice The BCI Representative for Australia is John Worthington and may be contacted at 028765 0085 or worthe@ozemail.com.au. Most States in Australia also have a BCI State Representative Full information on the BCI including joining instructions is at www.thebci.org

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Booking conditions1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being

held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded.

2. Payment must be received in full prior to the course.3. All speakers are correct at the time of printing, but are subject to variation without notice.4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following

cancellation charges:Cancellations notified over 45 days prior to the event will not incur a cancellation fee. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and norefunds will be available.

5. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions.6. All cancellations must be received in writing.7. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the

cancellation or variation of the programme.8. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing

rate at the time of booking.

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Enterprise Risk Management for Professional Services27 - 28 June 2006, Sydney Marriott Hotel

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Ark Group Australia Pty LtdMain level, 83 Walker Street,

North Sydney, NSW 2060

Tel: +61 1300 550 662Fax back this form on+61 1300 550 663

aga@arkgroupasia.comwww.ark-group.com

Preferential rates are available at the Sydney MarriottHotel. Please contact the hotel directly to make yourreservation, quoting ‘Ark Group Australia’ as yourreference.

Sydney Marriott Hotel36 College Street

SYDNEY NSW 2000Ph: 02 9361 8400www.marriott.com

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Conference CD is available!If you can’t take full advantage of this event, theconference CD gives you a useful record of the

presentations made at the event for your reference. The CD is made available after the event at

$595 plus GST.Contact: Kylie Chambers

Tel: 1 300 550 662Email: kchambers@arkgroupasia.com

Standard PricingEarly Bird

Book before 26 / May / 06

(cannot be used in conjunctionwith any other offer)

MembershipDiscount

I am a member of BBCCIIand claim my $300discount to attend.

(eexxppiirreess 1188 // MMaayy // 0066)(cannot be used in conjunction

with any other offer)

SSaavvee $$220000$2195 + GST=$2414.50

$2395 + GST= $634.50

SSaavvee $$330000$2095 + GST=$2304.50