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rpowerrpower RESTAURANT POSRESTAURANT POS

Jami InterdonatoChannel Manager

480-425-2222 Ext 811jami.interdonato@rpower.com

Introduction

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RPOWER POS History

• Established 1994, headquarters in Scottsdale, AZ

• 3100+ Current unique sites

• Extremely stable - developed in C, C++

• Operational database is a DBIII platform for system stability

• Reporting SQL database for advanced queries

• Annual PA-DSS Validation for PCI compliancy validation since 2008

• 98% retention rate of installed users.www.rpower.com

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RPOWER POS History

Some of Our Corporate Franchise Clients:

• Muscle Maker Grill• Energy Kitchen• Crumbs Bakeshop

• Hale & Hearty Soups• Atomic Wings• Lenny’s• Yogurtini• Sushi Zushi

• Fuel Pizza• Café Metro/ Fresh & Co./Food Exchange

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Robeks Search for a POS

Three Necessities

Better Functionality

Better Service

Better Price

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RPOWER FunctionalityRobeks Included Features:

• Intuitive Order Entry* (based on current system for ease of transition)• Item & Check Level Discounting• Employee Time Clock/Payroll• Automated Emailing of Reports*• Real-time Web-Reports & SQL Reporting*• Customer Accounts/Tracking*• Integrated Gift & Credit Card Processing*• Integrated Loyalty Programs• PA-DSS Validated Software for PCI Compliancy*• Robeks Specific Video Tutorials & Training*• POS Training Mode

* Key components in Robeks search for a new POS provider

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RPOWER Functionality

Robeks Software Overview:

Robeks Software Operations Overview Video

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RPOWER Functionality

Operational Reports

Reports detailing day to day activity primarily serving accountability and ledger information.

• Drawer Report• Sales History• Sales Summary• Close Day Report• Employee Time Clock• Employee Sales/Productivity• Customer Activity

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RPOWER FunctionalityManagerial Reports

Reports detailing specific information to aid management with controlling food costs, increasing revenue, forecasting future production, managing employee labor.

• Product Mix• Sales vs. Labor• Server Productivity• Future Productions• Void Reports• Discount Reports• Indefinite Data Storage• History Mode

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RPOWER Functionality

Extended Reporting Package:

• Web-accessible real-time reporting

Eg. http://www.ExampleRobeks.RealTime.Com

• Automated emailing of daily sales data to franchisee designated recipients • Emailing of locally run reports• Daily system auto-close• Franchisee web-based reporting portal

Eg. http://rpower.dyndns.org:32151/reports

• Franchisee group reporting on multiple stores

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RPOWER Functionality

Employee Time-Clock & Payroll:

• Management of employees and time-clock/payroll.

• Web-based employee time-clock/payroll reporting for multi-unit franchisees

• Employee “break” compliancy for CA and other state labor laws – (specifically added to software at Robeks request)

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RPOWER Functionality

Speedy Credit Card Approvals:

Integrated Internet processing & RPOWER’s “Flash Pay” eliminate slow credit card approvals & save paper. RPOWER’s annual PA-DSS validation ensures software maintains PCI Compliancy guidelines.

Stored Customer Information:

Features including Last Order Recall, Stored Dates of Interest, and even Last Activity allow franchisees to reach out to guests and export key data for direct marketing to existing customer base.

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RPOWER Functionality

Extensive CRM Programs (Customer Relationship Management):

• Integrated Gift Cards - supporting current Robeks Gift Card provider • Loyalty Card Programs - point & dollar based programs for frequent customers• VIP Programs - special discounts and/or price levels for VIP customers• Debit/Pre-pay accts for cashless service• Coupons/Promotional Discounts• Customer data capture - Including “last order recall”, stored accounts, customer reporting

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RPOWER FunctionalityAdditional Software Options*:

Payroll Services:Payroll information is exported for simple submission to a variety of payroll service providers – ADP, Paychex, CompuPay, etc.

QuickBooks/ AccountingDaily general ledger sales information is automatically imported and posted into your QuickBooks Chart of Accounts – Interfaces for: AccPac, Great Plains, Compeat are available as well (not automated).

Off-Site Data Backup:RPOWER can perform a daily off-site POS data backup to our local servers in addition to the localized data redundancy built-in to RPOWER.

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RPOWER FunctionalityAdditional Software Options (Cont’d)*:

Online OrderingConnect a web-based ordering system to your POS. Web-based orders are directly imported into the POS system without intervention.

Video MarketingExchange your standard pole displays for customer facing LCDs. RPOWER can display “Pole Display” data on screen as well as manage playing a looping marketing video for your customers.

*Additional software options are not included in the price of thebase Robeks package.

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RPOWER & PCI Compliancy

PCI Compliancy - Payment Application Requirements (PA-DSS/ PABP)

PA-DSS applies to software vendors with payment applications that store, process, or transmit cardholder data.

1) Submit and complete PA-DSS Validation through an approved QSA (Qualified Security Assesor).

2) Provide a PCI/CISP Implementation Guide to end users on installing and maintaining the payment application (POS) in a PCI Compliant manner. Locate RPOWER’s guide at:

http://www.rpower.com/Docs/CISP_Implementation-2010.pdf www.rpower.com

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RPOWER & PCI Compliancy

RPOWER is a PA-DSS Validated Payment Application

RPOWER has been a PABP/PA-DSS Validated Payment Application beginning with Version 2008 through current software - RPOWER 2010.

RPOWER validates it software application annually to keep our clients up to date with the latest changes to the PCI-DSS Guidelines.

*All Robeks franchisees receive RPOWER software updates, at no cost, as part of the Robeks/RPOWER agreement.

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RPOWER & PCI Compliancy

RPOWER, a PA-DSS Validated Payment Application

You can locate RPOWER’s validation listing publically on the PCI Security Council Website by following the link below:

https://www.pcisecuritystandards.org/security_standards/vpa/

RPOWER software versions that are currently validated are listed under “K” by it’s development company’s name:

K3 Software Corp.

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PCI Compliancy

Why is PCI Important to Me?

1) Merchants not meeting PCI compliancy requirementsare subject to non-compliance penalties by their Merchant Services Provider in addition to potential fines by Visa/MC/Amex/Discover for non-compliancy. Eg.: First Data Merchants are assessed a ~$20 per month fee for non-compliancy.

2) Xpient software releases Version 3.7.6 through 3.7.14 are published by Visa as known Payment Applications that contain sensitive card holder data and require an upgrade to Version 3.7.14 build 419 and apply the IRISPABPHF.EXE patch to remove the threat.

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PCI Compliancy

PCI Compliancy – Merchant Requirements

1) Use a PA-DSS Validated Payment Application:

https://www.pcisecuritystandards.org/security_standards/vpa/

2) Perform and pass quarterly network scans with an approved ASV (Approved Scanning Vendor):

https://www.pcisecuritystandards.org/qsa_asv/find_one.shtml

3) Complete the Annual PCI Self-Assessment Questionnaire:

https://www.pcisecuritystandards.org/saq/index.shtml

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PCI Compliancy

The PCI Security Council

PCI DSS is a set of comprehensive requirements forenhancing payment account data security. It was developed and is maintained by the Founding payment brands of the PCI Security Standards Council, including American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa Inc.

Visit the PCI Security Council Site at:https://www.pcisecuritystandards.org/

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PCI Compliancy

PCI Security Standards

The PCI DSS is a multifaceted security standard that includes requirements for security management, policies, procedures, network architecture, software design and other critical protective measures. This comprehensive standard is intended to help organizations protect customer account data.

Download the PCI Security Standards at:https://www.pcisecuritystandards.org/security_standards/pci_dss_download.htmlproactively

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RPOWER Support

RPOWER Mission Statement:

Maintain and support RPOWER systems such that every RPOWER customer receives the utmost in Software Reliability & Operational Consistency.

How:

Maximize the true reliability of the complete system by minimizing the mean time between failure of system components: Software, Hardware and Support.

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RPOWER SupportThe RPOWER/Robeks Support Team Phone: 877-338-8109Email: support@rpower.net (non-emergency)

Robeks Project Manager:Jami Interdonato (480)-425-2222 ext 811

Franchisee Project Manager: John Balazs (877)338-8109

Installation & Support Manager:John McGuire (877)338-8109

Training & Documentation Supervisor:Peter Rodts (480)425-2222 ext 817

The RPOWER/Robeks Wiki:http://rpower.dyndns.org/wiki/index.php?title=Robeks_Help_Guides

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RPOWER SupportThe RPOWER/Robeks Support Team Phone: 877-338-8109Email: support@rpower.net (non-emergency)

What does your monthly service plan include:

• 9am – 9pm Phone Support• 9am – 9pm Remote Connectivity Support• RPOWER Software upgrades/updates• Quarterly Menu/Image Updates• Hardware replacement plan (30-day no cost)• Online Robeks personalized training videos and documentation• 2 year repair/ replace hardware warranties (options for additional years)

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RPOWER Support

Employee/Management Training:

• Robeks-influenced programming and menu design make it simple for converting sites to train, operate and maintain. • Personalized web-based video tutorials for cashier/manager operations• Online Robeks help guides for additional system operations• Integrated ‘Training Mode’ to practice operations without affecting daily sales

The RPOWER Wikihttp://rpower.dyndns.org/wiki/index.php?title=Robeks_Help_Guides

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RPOWER Pricing

Pre-negotiated Benefits:

• Extended software discounting for all franchisees

• Extended hardware discounting for both recommended and optional equipment

• Discounted monthly support and maintenance plans

• System pre-configured for plug and play installation

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RPOWER Pricing

Pre-Installation Survey:

The RPOWER Support Team will conduct a pre-installation survey of your site to ensure a successful installation, including:

• Existing hardware – including items in need of repair or replacement• Location item pricing/discounting• Location Taxing Configuration• Merchant Gift/Credit Card Configuration• Location Labor Law adjustments

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Robeks Conversion Package

Conversion System Cost:

$1118.00*

Inclusions:

• 2 – Replacement HDD with RPOWER pre-configured• 2 – Windows XP Pro Licensing (if needed)• 1 – Remote Access Site Software License• 1 – Integrated Credit Card/Gift Card Configuration • 1 – Compete system testing

*Plus travel billed pending lead time and co-op pricing.*Hardware and additional system options are available at Robekspre-negotiated price levels.

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Robeks New Site PackageNew Installation/Hardware Replacement Cost:

$8393.50*

• 2 – J2/RPOWER 615RT 15” Touch-screen Terminals• 2 – J2/RPOWER Cash Drawers• 2 – Epson Thermal Printers (1 Remote, 1 Receipt)• 3 – PowerVar Series Line Conditioners• 1 – SonicWall TZO Series Firewall & Network Switch• 1 – HP Office PC including Windows Office Licensing• 1 – Remote Access Site Software License• 1 – Integrated Credit Card/Gift Card Configuration • 1 – All necessary site patch cabling and networking

equipment * Plus travel billed pending lead time and co-op pricing.* Hardware and additional system options are available at Robeks pre-

negotiated price levels.

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Robeks Monthly Fees

Monthly Subscription Fees:

$149.00* Per Month

• Includes The RPOWER/Robeks Support Package*

• All Future RPOWER Software Updates/Upgrades

• Commitment to Robeks for guided future development & software enhancements

* Additional system options may increase a franchisees monthly fees.

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Key Information

The RPOWER/Robeks Support Team Phone: 877-338-8109Email: support@rpower.net (non-emergency)

The RPOWER/Robeks Wiki:http://rpower.dyndns.org/wiki/index.php?title=Robeks_Help_Guides

RPOWER PCI Validation Listing (Under K3 Software Corp.):https://www.pcisecuritystandards.org/security_standards/vpa/

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