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GUARANTEE – VALVE TECHNOLOGY carries a two-year guarantee from date of manufacture. Any faults arising as a result of incorrect installation or normal wear and tear are not covered. SABS 0254 Complaint Jaswic Accepted SABS 198:2009 Calibrated a) Excessive leak from expansion drain pipe(hot water) COMPLAINT The requirement for balanced pressure to mixing point is not adhered to. WHAT TO DO FAULT-FINDER PROBABLE CAUSE Balance hot and cold supply. If this is impossible, fit a spring-loaded non- return valve (after vacuum breaker) to the hot outlet of the cylinder. This achieves temporary prevention of back pressure. b) Excessive leak or continuous drip from expansion drain pipe (cold water). The geyser thermostat is not switching off. Switch off the electricity supply to the geyser. Turn on the hot tap for a few seconds. Wait five minutes and check whether the drip has stopped – if not, the valve requires service or cleaning. There is foreign matter on the main seat, regulating piston or diaphragm is damaged or worn Clean valve

SABS 0254 Complaint Jaswic Accepted SABS 198:2009 Calibrated

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GUARANTEE – VALVE TECHNOLOGY carries a two-year guarantee from date of manufacture. Any faults arising as a

result of incorrect installation or normal wear and tear are not covered.

SABS 0254 Complaint

Jaswic Accepted

SABS 198:2009 Calibrated

a) Excessive leak from expansion drain pipe(hot water)

COMPLAINT

The requirement for

balanced pressure to mixing

point is not adhered to.

WHAT TO DO

FAULT-FINDER

PROBABLE CAUSE

Balance hot and cold supply. If this is impossible, fit a spring-loaded non-return valve (after vacuum breaker) to the hot outlet of the cylinder. This achieves temporary prevention of back pressure.

b) Excessive leak or continuous drip from expansion drain pipe (cold water).

The geyser thermostat is not

switching off.

Switch off the electricity supply to the geyser. Turn on the hot tap for a few seconds. Wait five minutes and check whether the drip has stopped – if not, the valve requires service or cleaning.

There is foreign matter on the main seat, regulating piston or diaphragm is damaged or worn

Clean valve

GUARANTEE – VALVE TECHNOLOGY carries a two-year guarantee from date of manufacture. Any faults arising as a

result of incorrect installation or normal wear and tear are not covered.

The main seat, regulating piston or diaphragm is damaged or worn

Replace valve

c) Full bore flow through expansion drain pipe but no cold/hot water when installation is complete.

COMPLAINT

The valve direction is incorrect.

WHAT TO DO PROBABLE CAUSE

Reverse valve. Water must flow in the direction of the arrow on the body.

d) Insufficient or no cold/hot water.

In-line strainer or Moderate/Rapid Rate/Velocity 400/Velocity 600 strainer is blocked.

Clean either strainer.

This is inadequate system pressure.

See installation requirements.

Undersized piping.

Increase pipe size.

Stopcock in main supply is partly or fully closed.

Open stopcock fully.

Installed the valve incorrectly.

Reverse valve. Water must flow in the direction of the arrow on the body.

The diaphragm is damaged

Replace valve

GUARANTEE – VALVE TECHNOLOGY carries a two-year guarantee from date of manufacture. Any faults arising as a

result of incorrect installation or normal wear and tear are not covered.

e) Water hammer during valve opening.

COMPLAINT

The pipe is loose.

WHAT TO DO PROBABLE CAUSE

Secure all piping.

Air is trapped in the pipeline.

Fit an automatic release valve.

Excessive water velocity.

Increase the pipe size.

Loose washer plate assembly in the stopcocks.

Secure the loose washer plate assembly on all stopcocks.

An excessive pressure drop in the system.

Increase the pipe size.

Undersized piping

Reverse valve. Water must flow in the direction of the arrow on the body.

Incorrect valve installation.

Increase the pipe size.

GUARANTEE – VALVE TECHNOLOGY carries a two-year guarantee from date of manufacture. Any faults arising as a

result of incorrect installation or normal wear and tear are not covered.

f) Vibration in system.

COMPLAINT

Faulty spindle.

WHAT TO DO PROBABLE CAUSE

Replace valve.

Faulty washer in the tap stopcock or mixer.

Locate and replace washer.

Excessive water velocity.

Increase the pipe size.

Faulty outer ‘O’ ring.

Replace ‘O’ ring.

Inlet pipe under-sized.

Increase the pipe size.

g) Valve is leaking between body and top-cover.

GUARANTEE – VALVE TECHNOLOGY carries a two-year guarantee from date of manufacture. Any faults arising as a

result of incorrect installation or normal wear and tear are not covered.

EXPANSION

RECON

VALVE STOP

COCK VACUUM

BREAKER

BALANCED PRESSURE

VACUUM BREAKER

BREAKER

DRIP TRAY

MIXER

MA

INS

SU

PP

LY

FIT NON

RETURN

VALVE HERE

IF

UNBALANCED

HOT WATER

CYLINDER

GUARANTEE – VALVE TECHNOLOGY carries a two-year guarantee from date of manufacture. Any faults arising as a

result of incorrect installation or normal wear and tear are not covered.

EXPANION

STOP

COCK

VACUUM

BREAKER

BALANCED PRESSURE

VACUUM BREAKER

BREAKER

DRIP TRAY

MIXER

MA

INS

SU

PP

LY

FIT NON

RETURN

VALVE HERE

IF

UNBALANCED

HOT WATER

CYLINDER

VELOCITY 400

TO BE INSTALLED

OUTSIDE HOUSE.