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    South African Bureau of Standards

    2012TRAINING BROCHURE

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    INDEX

    ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS

    o Introduction to Quality Management Systems

    o Understanding, Implementation and Auditing of ISO 9001:2008

    ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS

    o Introduction to Environmental Management Systems

    o Understanding, Implementation and Auditing of ISO 14001:2004

    o South African Environmental Legal requirements applicable to ISO 14001:2004

    OHSAS 18001:2007 OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS

    o Introduction to Occupational Health and Safety Management Systems

    o Understanding, Implementation and Auditing of OHSAS 18001:2007

    o South African Occupational Health and Safety Legal requirements applicable to OHSAS 18001:2007

    SAATCA EXAMINATIONS

    SANS 10216:2009 VEHICLE TEST STATION EVALUATION

    o Understanding and Implementation of SANS 10216:2009

    SANS 10330:2007 HACCP SYSTEMS

    o Understanding, Implementing and Auditing SANS 10330:2007

    ISO 22000:2005 FOOD SAFETY MANAGEMENT SYSTEMS

    o Understanding, Implementing and Auditing of ISO 22000:2005

    SANS 10049:2011 FSM REQUIREMENTS FOR PREREQUISITE PROGRAMMES (PRPS)

    o Understanding, Implementation and Auditing of SANS 10049:2011

    PRODUCT CERTIFICATION THE SABS MARK SCHEME

    ISO/IEC 17025:2005 INTRODUCTION TO GENERAL REQUIREMENTS FOR THE COMPETENCY OF

    TESTING AND CALIBRATION LABORATORIES

    BASIC FIRE FIGHTING

    SHE REPRESENTATIVE

    ACCIDENT/INCIDENT INVESTIGATION

    INTRODUCTION TO STANDARDIZATION

    STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES

    WRITING A NATIONAL STANDARD

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    APPLICATION OF ARP 013

    UNDERSTANDING THE TWO/TBT AGREEMENT

    STANDARDS ACT OF STANDARDS WRITERS

    SUCCESSFUL MINUTES THE SABS WAY

    ENGLISH FOR STANDARDS WRITING

    EFFECTIVE COMMITTEE MEETINGS

    PARTICIPATION IN INTERNATIONAL STARDARDIZATION

    PROJECT MANAGEMENT FOR STANDARDS WRITERS

    ROOT CAUSE ANALYSIS

    IN-HOUSE COURSES

    (Offered on-site, upon request by 10 or more learners at a time)

    o SHEQ: Safety, Health, Environment and Quality

    o SHE: Safety, Health and Environment

    o Internal Auditing

    o Process Approach

    o How to write Procedures and/or Audits Reports

    Awareness Training Workshops for Shop floor and Top Management

    o Quality Awareness for Shop-floor Workers ISO 9001:2008

    o Quality Awareness for Top Management ISO 9001:2008

    o Environmental Awareness for Shop-floor Workers ISO 14001:2004

    o Environmental Awareness for Top Management ISO 14001:2004

    o OHS Awareness for Shop-floor Workers OHSAS 18001:2007

    o OHS Awareness for Top Management OHSAS 18001:2007

    ISO/TS 16949:2009 INTRODUCTION TO QMS PARTICULAR REQUIREMENTS FOR THE APPLICATION OF

    ISO 9001:2008 FOR AUTOMOTIVE PRODUCTION AND RELEVANT SERVICE PART

    ORGANIZATIONS

    COURSE APPLICATION FORM

    ACCOUNT APPLICATION FORM (AA88)

    MAP and GPRS co-ordinates

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    GENERAL INFORMATION

    COURSE APPLICATIONS

    As much as we try to accommodate all learners where possible, the maximum number of trainees that can BE

    accommodated in our courses is 15 per group, mainly due to optimization of the learning experience. Therefore, toavoid disappointment we urge you to submit written application within 20 working days prior to commencement ofthe course.

    The application form is attached at the back of the brochure and should be completed and faxed to the numberindicated i.e. 012 428 6623, alternatively these can be scanned and e-mailed to [email protected]

    VERY IMPORTANT: Application forms should reach the Training Academy 20 working days prior tocommencement of the course.

    ACCOUNT APPLICATIONS

    The SABS has implemented a new Credit Management Procedure to help manage the credit risk we are exposedto. All customers applying for our courses without an existing account (i.e. a credit account or cash account) with theSABS will be required to complete the account application form, AA88. This ensures that all customers are billed ontheir own unique customer account that has been created in the SABS accounts system.

    Should you or your company NOT have an account with the SABS, please ensure that your Course Applicationform is accompanied by the Account Application form.

    REGISTRATIONS

    After receipt of your completed application form, you will be forwarded with a quotation. Upon acceptance of thequotation, proof of acceptance should be returned accompanied by an authorised documented purchase ordernumber (on the official company letter-heads), alternatively proof of payment should be faxed through to SABSTraining Academy. Confirmation of the booking will be sent to you upon receipt of all required information.

    FEES

    All course fees are charged per person and per module (i.e. module 1 and 2 are charged separately).

    PAYMENT

    Course fees are payable in full and in advance. Failure to provide proof of payment will lead to the learner beingrefused entry to the course. Proof of payment must be submitted to the Course Administrator 10 workingdays prior to attendance of class.

    A 10%discount will be awarded where 3 or more learners from the same organisation attend the same course atthe same time and are paid for on the same date. (Not applicable to In-house courses where a separate quote willbe issued for the presentation of that course.)

    Tax Invoice Can only be provided upon receipt of an authorised purchase order number (if the organisation hasan account with SABS).

    CANCELLATIONS

    All cancellations and postponements of confirmed bookings must be received in writing at least 10 working daysprior to commencement of the course. If not, a cancellation/postponement fee of 50%of the course fee will bededucted.

    Should a learner not attend a course without providing prior notification of cancellation or postponement, thenthefull course fee will be payable.

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    Note: The SABS Training Academy reserves the right to cancel any course, but undertakes to inform allaffected learners as early as possible regarding such cancellations. The only reason that a course wouldbe cancelled and/or postponed is due to insufficient number of learners.

    TRAVEL AND ACCOMMODATION

    Learners are responsible for their own travel and accommodation arrangements. As per request, we can assist bysupplying contact numbers of guesthouses, hotels or bed and breakfast establishments in the vicinity.

    COURSE PRESENTATION

    Courses will be presented in English only. Special needs will, however be considered in line with our languagepolicy, especially in cases where In-house courses are presented. 100% ATTENDANCE IS A REQUIREMENT.

    Courses are presented using a variety of training methods and techniques, and these include lectures, videos,assignments, handbooks and exercises. Group participation is encouraged throughout, as it enhances the learningexperience.

    Where a course consists of more than one module, it is compulsory that the modules be done in sequence(i.e. Module 1 first and then Module 2).

    Note: For ISO 14001:2004 and OHSAS 18001:2007, the legal courses are strongly advised for betterunderstanding of the legislation and by-laws governing the afore-mentioned courses.

    ACCREDITATION

    The SABS Training Academy is registered with SAATCA for the following auditing modules: - ISO 9001, OHSAS18001 and ISO 14001. Our SAATCA Registration number is 003. The Training Academy is also accredited by theSERVICES SETA, accreditation number 3842 as a provider of education and training for the delivery of thefollowing programmes:-

    i. Quality Management Systems: Implementation and evaluation of ISO 9001:2008 NQF level 5 with 12Credits

    ii. Quality Management Systems: Auditing ISO 9001:2008 NQF level 5 with 10 Credits

    CERTIFICATION

    100%attendance is required from each learner for certification purposes.

    Where examinations are required, the following rules will apply:

    The pass mark for all courses is 60%. For courses where SAATCA certification is sought; the pass mark required is70%. In both instances a certificate of achievement will be issued.

    Should a learner achieve between 40% - 59%,one re-write of the examination will be allowed within a 4-monthperiod from the date of the initial examination at no charge. All re-writes will only be marked up to 60%.

    Re-marks requested beyond the 4-months period will be charged at R500. This is only allowed within the year ofattendance, otherwise learners will be required to re-attend at a fee.

    If a learner achieves less than40%for the specific module or course, he/she will be required to re-do the courseat own cost.

    Where no examinations are required, certificates of attendance will be issued.

    RE - ISSUE OF CERTIFICATES

    Certificates will be issued within 3 months of completion of training, provided all necessary requirements have beenfulfilled, including payments. All re-issue requests done after the stipulated period will be at a cost of R350 percertificate.

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    IN-HOUSE PRESENTATION OF COURSES

    All SABS Training Academy courses can be presented In-house i.e. SABS trainer(s) will be sent to present thetraining at your organisation. These training courses can be customized to suit the clients requirements.

    Only written requests for In-house training will be accepted and these should be accompanied by the clientsproposed training dates. To facilitate professional service, efficient planning and supply of competitive quotation, aclient is requested to provide notification of where the training will be presented.

    A quotation will then be sent. Upon receipt of the quotation, a written acceptance with a documented purchase order

    number on the company letter-heads will be expected (if they have an account with SABS) alternatively, they mayapply for a credit account by completing the AA88 form.

    NOTE: In-house courses will be presented to a minimum of 10 and maximum of 20 learners per session.

    The client or organisation will be responsible for providing a suitable training room with audiovisualequipment and all necessary training tools (including projectors, flip charts etc.) as well as refreshments.

    CONTACT DETAILSCourse Administrators (for bookings, payments and enquiries)

    Customer Liaison Officer

    e-mail: [email protected]

    Tel: +27 (0) 12 428 -6503

    Fax: +27 (0) 12 428 -6623

    Course Administrators

    Tel: +27 (0) 12 428 -6506

    Tel: +27 (0) 12 428 -6243

    Tel: +27 (0) 12 428 -6505

    Alternative Number

    Tel: +27 (0) 12 428 -6530

    Training Academy Manager

    Tel: +27 (0) 12 428 - 6981

    Centralised e-mail: [email protected]

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    ISO 9001:2008 QUALITY MANAGEMENT SYSTEMS

    Organisations all over the world have realized the benefits of implementing and maintaining quality management

    systems based on the ISO 9000 series of standards, since it improves the efficiency and effectiveness of an

    organisations operation. It provides consistency in the quality of a product and/or service. It also drives an

    organisation to meet and exceed customer expectations, leading to an increase in market and shareholder value.

    The course will enhance the understanding of the standards and their requirements, thus enabling learners to

    implement and maintain such systems in their respective organisational environments.

    Note: It is preferable that learners are already familiar with quality issues as the course focuses on the

    requirements and implementation of management systems

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    INTRODUCTION TO QUALITY MANAGEMENT SYSTEMS

    The standard for Quality Management Systems (ISO 9001:2008) requires that: -

    Personnel in the organisation are made aware of the quality policy and objectives of the organisation.

    Personnel are made aware of their roles and responsibilities within the organisation and its qualitymanagement system.

    This course aims to help organisations comply with the ISO 9001:2008 requirements. It ensures that learners

    attending the training understand and are able to interpret the basics of the standard. It also helps to make

    personnel aware of the importance of their roles in the organisation and assists them to achieve and exceed

    customer satisfaction.

    Course outline and dates: Two (2) days

    Brief Overview of the ISO 9000 series

    Quality Concepts

    Quality System Requirements of ISO 9001:2008

    No examination will be written. 100% attendance required.

    Certificate of Attendance will be awarded.

    PRETORIA

    January 18 - 19

    February 08 - 09

    March 12 - 13

    April 02 - 03

    April 23 - 24

    May 16 - 17

    June 06 - 07

    July 16 - 17

    August 06 - 07

    September 26 - 27

    October 18 - 19

    November 14 - 15

    December 18 - 19

    DURBAN

    February 06 - 07

    March 22 - 23

    April 11 - 12

    July 11 - 12

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    Fees:

    R 3 858.90 (R 3 385.00 + R 473.90 VAT)

    QUALITY MANAGEMENT SYSTEMS IMPLEMENTATION AND EVALUATION of ISO 9001:2008

    COURSE OUTCOMES

    The course duration is five (5) days per module.

    Module 1: Understanding and Implementation of ISO 9001: 2008

    Understanding Quality Concepts, the purpose and rationale for a QMS

    Understanding the PDCA cycle

    Describing the benefits of a QMS

    Understanding the Quality Management Principles and their application in organisations

    Applying the Process Approach in a QMS

    Describing the 4-tier QMS documentation model

    Implementation of ISO 9001 standard requirements

    Interpretation and application of Quality Management Principles And Requirements

    Examination

    Module 2: QMS Auditing - SAATCA REGISTERED

    Understanding the purpose and benefits of auditing

    Understanding the difference between 1st, 2

    ndand 3

    rdparty audits and other types of audits

    Using and interpretation of ISO 9001 as a basis for audits

    Preparing and planning for audits (audit schedules, audit plans, audit checklist)

    Performing audits, displaying appropriate auditor traits, such as using effective questioning

    techniques and recording non-conformances

    Writing audit reports and follow-up on corrective actions

    Explaining the process of certification

    Examination

    August 07 - 08

    September 25 - 26

    November 20 - 21

    CAPE TOWN

    February 28 - 29

    March 19 - 20

    April 24 - 25July 17 - 18

    September 27 - 28

    November 07 - 08

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    QUALITY MANAGEMENT SYSTEMS - ISO 9001:2008

    PRETORIA

    Group MODULE 1 MODULE 2

    Q1201 23 Jan - 27 Jan 06 Feb - 10 Feb

    Q1202 30 Jan - 03 Feb 13 Feb - 17 Feb

    Q1203 20 Feb - 24 Feb 05 Mar - 09 Mar

    Q1204 27 Feb - 02 Mar 12 Mar - 16 Mar

    Q1205 26 Mar - 30 Mar 16 Apr - 20 Apr

    Q1206 16 Apr - 20 Apr 07 May - 11 May

    Q1207 07 May - 11May 21 May - 25 May

    Q1208 14 May - 18 May 28 May - 01 Jun

    Q1209 04 Jun - 08 Jun 18 Jun - 22 Jun

    Q1210 11 Jun - 15 Jun 25 Jun - 29 Jun

    Q1211 02 Jul - 06 Jul 16 Jul - 20 Jul

    Q1212 09 Jul - 13 Jul 23 Jul - 27 Jul

    Q1213 30 Jul - 03 Aug 13 Aug - 17 Aug

    Q1214 13 Aug - 17 Aug 27 Aug - 31 Aug

    Q1215 20 Aug - 24 Aug 03 Sept - 07Sept

    Q1216 27 Aug - 31 Aug 10 Sept - 14 SeptQ1217 03 Sept - 07 Sept 17 Sept - 21 Sept

    Q1218 01 Oct - 05 Oct 15 Oct - 19 Oct

    Q1219 08 Oct - 12 Oct 22 Oct - 26 Oct

    Q1220 29 Oct - 02 Nov 12 Nov - 16 Nov

    Q1221 05 Nov - 09 Nov 19 Nov - 23 Nov

    Q1222 19 Nov - 23 Nov 3 Dec - 7 Dec

    Q1223 26 Nov - 30 Nov 10 Dec - 14 Dec

    Fees per module:

    Pretoria: R 8 038. 93 (R 7 051.70 + R 987.24 VAT)

    All other venues: R 8 460. 95 (R 7 421.88 + R 1039.06 VAT)

    NB: Extra courses will be scheduled on request.

    DURBAN MODULE 1 MODULE 2

    Q1224 30 Jan - 03 Feb 20 Feb - 24 Feb

    Q1225 05 Mar - 09 Mar 26 Mar - 30 Mar

    Q1226 16 Apr - 20 Apr 21 May - 25 May

    Q1227 11 Jun - 15 Jun 02 Jul - 06 Jul

    Q1228 30 Jul 03 Aug 20 Aug 24 Aug

    Q1229 08 Oct 12 Oct 22 Oct 26 Oct

    Q1230 26 Nov 30 Nov 10 Dec 14 DecCAPE TOWN MODULE 1 MODULE 2

    Q1231 13Feb - 17Feb 12 Mar - 16 Mar

    Q1232 07 May - 11 May 28 May - 01 Jun

    Q1233 09 Jul - 13 Jul 23 Jul - 27 Jul

    Q1234 15 Oct - 19 Oct 12 Nov - 16 Nov

    PE MODULE 1 MODULE 2

    Q1235 14 May - 18 May 18 Jun - 22 Jun

    Q1236 10 Sept - 14 Sept 29 Oct - 02 Nov

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    ISO 14001:2004 ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS)

    Introduction

    Organisations have a legal and social responsibility regarding the environment within which they operate.This requires a sound environmental management system. This is due to organisations impact on theenvironment through their operational activities, products and services. ISO 14001 has been written to beapplicable to all types and sizes of organisations. The overall aim of ISO 14001 is to support environmentalprotection and prevention of pollution in balance with socio-economic needs.

    The training is applicable to all employees requiring an understanding of environmental managementsystems or those involved with the establishment, implementation, maintenance, continual improvement,management and evaluation of an ISO 14001 (EMS).

    Note 1: It is preferable that learners are already familiar with environmental issues as the course

    focuses on the requirements and implementation of management systems.

    Note 2: Learners are strongly advised to attend the Environmental Legal Requirements course. Thiswill become a pre-requisite in future

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    INTRODUCTION TO ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS)

    The standard for Environmental Management Systems (ISO 14001:2004) requires that: -

    Personnel are made aware of their roles and responsibilities within the organisation and itsenvironmental management system.

    This course aims to help organisations comply with the ISO 14001:2004 requirements. It ensures that

    learners attending the training understand and are able to interpret the basics of the standard. It also helps to

    make personnel aware of the importance of their roles in the organisation and assists them to understand

    their environmental obligations and commitments.

    Course outline and dates

    The course duration is two (2) days and consists of:

    Brief Overview of the ISO 14001

    EMS Concepts and Issues

    EMS Requirements of ISO 14001:2004

    No examination will be written, 100% attendance required.

    Certificate of Attendance will be awarded.

    Fees:

    R 3 858.90 (R 3 385.00 + R 473.90 VAT)

    PRETORIA

    March 19 20

    April 02 03

    April 23 24

    June 28 29

    August 06 07

    September 27 28

    DURBAN

    April 23 24

    June 25 26

    September 10 11

    CAPE TOWN

    February 01 02

    September 27 28

    PORT ELIZABETH

    May 03 04

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    ISO 14001:2004 UNDERSTANDING, IMPLEMENTING AND AUDITINGENVIRONMENTAL MANAGEMENT SYSTEMS

    COURSE OUTCOMES

    The course duration is five (5) days per module

    Module 1: Understanding and Implementing of ISO 14001

    Introduction to ISO 14001:2004 concepts An overview of environmental risks or opportunities to organisations Similarities between ISO 9001, ISO 14001 and OHSAS 18001 Introduction to environmental legislation and global environmental concerns Identification of environmental aspects and impacts Requirements, interpretation and intent of the standard Formulating the basis for the implementation and improvement of ISO 14001:2004 Examination

    Module 2: Environmental Management System Auditing (SAATCA Registered)

    An overview of the types of EMS audits, reasons to audit and problems associated with audits Understanding of the auditing principles and the process

    The process approach to auditing Understanding EMS and Certification challenges Typical audit documentation

    Extensive practical assignments and audit scenarios Examination

    PRETORIA

    Group Module 1 Module 2

    E2000 23 Jan - 27 Jan 06 Feb - 10 Feb

    E2001 20 Feb - 24 Feb 05 Mar - 09 Mar

    E2002 26 Mar - 30 Mar 16 Apr - 20 Apr

    E2003 07 May - 11 May 21 May - 25 May

    E2004 04 Jun - 08 Jun 18 Jun - 22 Jun

    E2005 02 Jul - 06 Jul 16 Jul - 20 Jul

    E2006 30 Jul - 03 Aug 20 Aug - 24 Aug

    E2007 03 Sept - 07 Sept 17 Sept - 21 Sept

    E2008 01 Oct - 05 Oct 15 Oct - 19 Oct

    E2009 29 Oct - 02 Nov 12 Nov - 16 Nov

    E2010 26 Nov - 30 Nov 10 Dec - 14 Dec

    CAPE TOWNE2011 05 Mar - 09 Mar 16 Apr - 20 Apr

    E2012 02 Jul - 06 Jul 16 Jul - 20 Jul

    E2013 01 Oct - 05 Oct 05 Nov - 09 Nov

    DURBAN

    E2014 30 Jan - 03 Feb 27 Feb - 02 Mar

    E2015 07 May - 11 May 28 May - 01 Jun

    E2016 13 Aug - 17 Aug 27 Aug - 31 Aug

    E2017 29 Oct - 02 Nov 03 Dec - 07 Dec

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    PORT ELIZABETH

    E2018 09 Jul - 13 Jul 17 Sept - 21 Sept

    Fees per module:

    Pretoria:R 7 533, 42 (R 6 608.26 + R 925.16 VAT)

    Other Venues:R 7 748.09 (R 6 796.57 + R 951.52 VAT)

    Note: Because legislation is such an integral part of Environmental Management systems, westrongly recommend that learners also attend the Environmental Legal course.

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    SOUTH AFRICAN ENVIRONMENTAL LEGAL REQUIREMENTS APPLICABLE TO ISO14001:2004

    Introduction

    The minimum legal requirements of ISO 14001 necessitate a commitment by the Organisations topmanagement to comply with all the applicable environmental legislation. In order to implement thiscommitment, organisations must identify and have access to all applicable legal requirements. The relevanceand application of the identified laws should also be understood and captured in the environmental

    management systems.

    It follows that the legal requirements, together with the other elements of the environmental policy, mustguide the organisations objectives and targets and environmental management programmes. It must also beincorporated into operational and monitoring procedures where appropriate.

    The fragmentation of South Africas environmental legislation makes the isolation and interpretation ofapplicable legislation complex. Therefore, our legal training course has been designed to equip learners witha working knowledge of the most important South African environmental laws. The course also highlights thepractical application of the law to the typical industrial and mining environment. The main objective of thecourse is to enable learners to identify and relate the applicable laws to their industries activities, productsand services.

    Environmental legal issues should be strategic priority of every Organisation. Therefore, personnel taskedwith the implementation, management and evaluation of an environmental management system (EMS)

    effectively, they require an understanding of legal issues pertaining to EMS.

    Note: The course focuses on obligations imposed by the respective act and regulations and not onphilosophies underpinning the legislation.

    COURSE OUTCOMES

    The course duration is five (5) days per module

    Course Outline: ISO 14001 and the environmental legal requirements

    South African Environmental legal requirements related to:

    Personal liability for environmental offences in the workplace

    Air pollution control

    Water management

    Waste management

    Hazardous chemicals and substances (excluding dangerous goods transport)

    Environmental impact assessments

    PRETORIA CAPE TOWN DURBAN

    20 24 Feb 20 24 Aug 15 19 Oct

    07 11 May

    23 27 Jul

    10 14 Sept

    19 23 Nov

    Fees:PretoriaR 8 934.32 (R 7 837.12 + R 1 097.20 VAT)

    Other areasR 8 979.89 (R 7 877.10 + R 1102.79 VAT)

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    OHSAS 18001:2007OCCUPATIONAL HEALTH AND SAFETY MANAGEMENTSYSTEMS (OHSMS)

    Introduction

    Organisations have a legal and social responsibility regarding the occupational health and safety of allemployees in their working environment. This requires sound occupational health and safety managementsystems (OHSMS) due to hazards and risks that can have a detrimental effect on employees. OHSAS

    18001:2007 has been written to be applicable to all types and sizes of organisations. The overall aim of thestandard is to enable organisations to identify, eliminate or at least minimise and control their occupationalhazards and lower their risks through improvement of OHSMS performance.

    All employees requiring an understanding of the OHSMS, or those involved with the establishment,implementation, maintenance, continual improvement, management and evaluation of an OHSAS18001:2007 (OHSMS) should attend.

    Note 1: It is preferable that learners are already familiar with health and safety issues and riskassessments as the course focuses on the requirements and interpretation of the managementsystems.

    Note 2: Learners are strongly advised to attend the OHS Legal Requirements Course. This willbecome a pre-requisite in future.

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    INTRODUCTION TO OCCUPATIONAL HEALTH AND SAFETY MANAGEMENTSYSTEMS (OHSMS)

    The standard for OHS Management Systems (OHSAS 18001:2007) requires that: -

    Personnel are made aware of their roles and responsibilities within the organisation and itsoccupational health and safety management system.

    This course aims to help organisations comply with the OHSAS 18001: 2007 requirements. It ensures that

    learners attending the training understand and are able to implement these in their own environment. It also

    helps to make personnel aware of the importance of their roles in the organisations and how to assist them to

    achieve the occupational health and safety obligations and commitments.

    COURSE OUTCOMES

    The course duration is two (2) days

    Course outline:

    Brief Overview of the OHSAS 18001: 2007

    OHS Concepts

    Management System Requirements of OHSAS 18001: 2007

    No examination will be written, 100% attendance required.

    Certificate of Attendance will be awarded.

    Fees:

    R 3 858.90 (R 3 385.00 + R 473.90 VAT)

    Pretoria

    March 22 23

    April 04 05

    May 02 03

    September 25 26

    October 24 25

    November 27 28

    Durban

    February 08 09

    April 25 26

    August 06 07

    October 02 03

    Cape Town

    March 22 23

    September 25 26

    PE

    April 11 12

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    PORT ELIZABETH

    S2018 25 Jun - 29 Jun 20 Aug - 24 Aug

    Fees per module:Pretoria:R 9 208.66 (R 8 077.78 + R 1 130.89 VAT)

    Other venues:

    R 9 849.71 (R 8 640.10 + R 1 209.61 VAT)

    Note: Because legislation is such an integral part of Occupational Health and Safety systems, westrongly recommend that learners also attend the Legal course.

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    SAATCA EXAMINATIONS

    Through the years we have established that the majority of our clients attend our courses to be able toconduct audits within their organisations as well as those that are interested in making auditing a career.These learners are afforded the opportunity to write a SAATCA accredited examinations.

    After successful completion of SABS accredited Auditing courses, learners who wish to pursue a career asauditors and register with SAATCA, will need to pass the SABS auditing module with a 70% pass mark andthus, will be afforded the opportunity to write the external SAATCA Board examination at a SAATCAselected venue. These examinations must be written within 6 months after completion of the course. It isexpected that learners have experience before they attempt to write this examinations and attain the70% pass mark required for SAATCA entry level.

    The SABS Training Academy examinations are currently SAATCA accredited and learners need to attain70% or more to be eligible for application to SAATCA. SAATCA registration requirements need to becomplied with as per the set SAATCA criteria. The duration of the SAATCA examinations is 2 hours. Alearner will be offered only 1 opportunity to write the SAATCA with the SABS Training Academy. A certificatewill be issued to indicate that the learner passed the SABS/SAATCA approved examinations.

    The SAATCA will in the near future be designing and developing SAATCA BOARD examinations forregistration of auditors. The SABS Training Academy can therefore not guarantee that their currentlyaccredited examinations and certificates will enable future eligibility for application, as currently accepted bySAATCA. We are awaiting SAATCA directives and clarifications on the matter.

    Please visit their website: www.saatca.co.za

    PRETORIA

    March 02

    August 31

    December 07

    DURBAN

    May 25

    CAPE TOWN

    June 01

    PE

    November 02

    Fees:

    R 896.04 (R 786.00 + R 110.04 VAT)

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    SANS 10216:2009 EVALUATION OF VEHICLE TEST STATIONS

    Introduction

    The number of tragic accidents experienced by South Africans justifies the stipulation by the Department ofTransport, which requires Vehicle Test Stations to comply with certain regulatory requirements, one of thesebeing SANS 10216.

    Both the Road Traffic Act Authority and the customer need the assurance that the vehicle test stationauthority possesses an adequate level of competency, impartiality and integrity. When in compliance with therequirements of SANS 10216, consistency in vehicle testing and inspection services could be assured on anational basis.

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    UNDERSTANDING SANS 10216:2009 EVALUATION OF VEHICLE TESTSTATIONS

    COURSE OUTCOMES

    The course duration is three (3) days

    Course Outline:

    Concepts of Quality Management Systems

    Review of Quality Management Systems including internal audits

    Requirements of SANS 10216

    National Roads Traffic Act

    Facilities and Equipment Requirements

    National Road Traffic Act 93,1996

    Examination

    Dates:

    PRETORIA

    April 11 13August 06 08

    September 26 28

    November 12 14

    Fees:

    Pretoria:R 4001.40 (R 3 510.00 + R 491.40 VAT)

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    SANS 10330:2007 UNDERSTANDING AND AUDITING HACCP

    COURSE OUTCOMES

    The course duration is five (5) days per module

    Module 1: HACCP Concepts and the Requirements of SANS 10330:2007

    Introduction to HACCP

    Pre-requisite programs

    Food Safety Hazards

    SANS 10330:2007 Requirements

    The HACCP study (principles & stages)

    Maintaining the system

    Practical Examples and Exercises

    Examination

    Module 2: Audit Practice

    Introduction to auditing

    Auditing Principles - ISO 19011

    Auditor Requirements

    The Audit Program The Audit Process

    The Certification Process

    Practical Examples and Exercises

    Examination

    PRETORIA

    Module 1 Module 2

    H2001 27 Feb - 02 Mar 26 Mar - 30 Mar

    H2002 11 Jun - 15 Jun 02 Jul - 06 Jul

    H2003 17 Sept - 21 Sept 08 Oct - 12 Oct

    DURBAN

    H2005 18 Jun - 22 Jun

    H2006 16 Jul - 20 Jul 13 Aug - 17 Aug

    CAPE TOWN

    H2007 27 Aug - 31 Aug -

    H2008 01 Oct - 05 Oct 29 Oct - 02 Nov

    PORT ELIZABETH

    H2009 12 Mar - 16 Mar 07 May - 11 May

    Fees per module:

    PretoriaR 6 354.37 (R 5 574.00 + R 780.36 VAT)

    Other venues:R 6 906.92 (R 6 058.70 + R 848.22 VAT)

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    ISO 22000: 2005 UNDERSTANDING AND AUDITING FOOD SAFETY MANAGEMENTSYSTEMS

    INTRODUCTION

    This course could include a combination of learners with different levels of knowledge on managementsystems, for example ISO 9001, ISO 14001, OHSAS 18001 and SANS 10330 and/or HACCP principles asdescribed by the Codex Alimentarius Commission.The knowledge of any of the above-mentioned management systems will not imply that the learner will be

    allowed exemption on any part/module of this course. An understanding of good food handling practices asdescribed by Regulation 918 of the Health Act and/or SANS 10049 is required.

    COURSE OUTCOMES

    The course duration is five (5) days per module

    Module 1: ISO 22000 concepts and requirements

    Introduction

    Prerequisite programmes

    Documentation

    HACCP in general

    Planning and realization of safe products

    Practical examples and Exercises Examination

    Module 2: Audit practice

    Auditing Principles ISO 19011

    Food Safety Management Systems Audit

    Validation, verification and improvement of the Food Safety Management Systems

    Practical examples and Exercises

    Examination

    PRETORIA

    Module 1 Module 2

    FS2001 16 Apr - 20 Apr 21 May - 25 May

    FS2002 23 Jul - 27 Jul 20 Aug - 24 Aug

    FS2003 22 Oct - 26 Oct 19 Nov - 23 Nov

    DURBAN

    FS2004 14 May - 18 May

    FS2005 11 Jun - 15 Jun 10 Sept - 14 Sept

    CAPE TOWN

    FS2006 04 Jun - 08 Jun

    FS2007 13 Aug - 17 Aug 10 Sept - 14 Sept

    PORT ELIZABETH

    FS2008 28 May - 01 Jun 23 Jul - 27 Jul

    Fees per module:Pretoria:R 6 542. 46 (R 5 739.00 + R 803. 46 VAT)

    Other venues:R 7 197. 96 (R 6 314.00 + R 883. 96 VAT)

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    PORT ELIZABETH

    FS2008 11 Jun - 15 Jun 13 Aug - 17 Aug

    Fees per module:

    Pretoria: R 6 354.37 (R 5 574.00 + R 780.36 VAT)

    Other venues: R 6 906.92 (R 6 058.70 + R 848.22 VAT)

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    PRODUCT CERTIFICATION SABS MARK SCHEME

    Introduction

    The SABS Mark Scheme is a certification process by which a third party (i.e. SABS Commercial) gives

    assurance that a product fulfils specified requirements.

    The SABS Mark Scheme applies only to products/commodities for which technical South African nationalspecifications (SANS) exist. This is an accredited type 5* product certification scheme.

    The SABS mark is applied to both locally manufactured and imported products/commodities.

    COURSE OUTCOMES

    The course duration is two (2) days

    A full understanding of aspects of the SABS Mark Scheme

    The Certification Process and Requirements

    The Quality System Requirements as defined in the general and specific permit conditions

    Sampling and Testing requirements and process, including the more specialised witness testing

    PRETORIA

    MS 2000 15 Feb - 16 Feb

    MS 2001 18 Jun - 19 Jun

    MS 2002 19 Sept - 20 Sept

    Fees:

    Pretoria: R 3 858.90 (R 3 385.00 + R 473.90 VAT)

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    ISO/ IEC 17025:2005 General Requirements for the competence of testing andcalibration laboratories

    Introduction

    This course aims to give an understanding of the general requirements for the competence of the laboratoryand its staff to carry out tests and/or calibrations, including sampling. It covers testing and calibration

    performed using standard methods, non-standard methods and laboratory methods.

    This International Standard is applicable to all organizations performing test(s) and/or calibration(s). Thisinclude for example, first, second and third party laboratories and laboratories where testing and/or calibrationforms part of inspection and product certification. It is applicable to all laboratories regardless of the numberof personnel or the extent of the scope of testing and/or calibration activities. It is for use by laboratories indeveloping their management system for quality, administrative and technical operations.

    BASIC COURSE IN ISO 17025:2005

    COURSE OUTCOMES

    The course duration is five (3) days

    Brief overview of the Standard

    Management requirements Technical requirements Practical examples and exercises = Portfolio of evidence

    Certificate of Attendance

    PRETORIA (BASIC COURSE)

    IEC 2003 16 Apr-

    18 Apr

    IEC 2004 20 Aug-

    22 Aug

    IEC 2005 19 Nov-

    21 Nov

    Fees

    Pretoria:R 3 762.00 (R 3 300.00+ R 462.00 VAT)

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    ADVANCED COURSE IN ISO 17025:2005

    COURSE OUTCOMES

    The course duration is five (5) days

    Brief Overview of the Standard

    Management Requirements

    Technical Requirements

    Questionnaires Practical examples and exercises = Portfolio of evidence

    Certificates of Competence will be awarded

    PRETORIA (ADVANCED COURSE)

    IEC 2000 20 Feb-

    24 Feb

    IEC 2001 18 Jun-

    22 Jun

    IEC 2002 22 Oct-

    26 Oct

    Fees

    Pretoria:R 6 270.00 (R 5 500.00+ R 770.00 VAT)

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    UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS

    SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ)Introduction:More organizations are realizing the benefit of integrating various Management Systems, each with their ownrequirements, into one system to make control over all the aspects easier. This course is aimed at givinglearners an understanding of the various Management System standards and how they can be integrated into

    one system.

    Course duration:The course is run over five (5) working days

    Course outline:

    The course consists of the following:

    Introduction to integrated Management Systems

    Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001.

    Audit Techniques & Audit Types

    Classification of Findings

    Written Reports

    Examination

    DURBAN

    SHEQ 2000 13 Feb-

    17 Feb

    SHEQ 2011 25 Jun-

    29 Jun

    Fees

    DURBAN:R 9 120.00 (R 8 000.00+ R 1 120.00 VAT)

    For all other regions SHEQ will be offered as an in-house training

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    BASIC FIRE FIGHTING

    Basic Fire Fighting is a course designed to equip learners with the knowledge and necessary skills to

    manage and extinguish a fire in the home, office or industrial environment, using a variety of skills and

    various fire fighting equipment covered during the course.

    COURSE DURATION: 1 day

    ELEMENTS COVERED:

    Course Introduction

    Intro To Chemistry Of Fire

    Intro To Fire Prevention

    Intro To Fire Protection

    Intro To Fire Fighting

    Intro To Emergency Planning

    Responding To An Emergency

    Intro To Fire Inspections

    TARGET GROUP:

    All Employees

    PRETORIA CAPE TOWN DURBAN

    24 Feb 28 Jun 18 Oct

    24 Aug

    Fees per module

    Pretoria:R 1 630.20 (R 1 430.00 + R 200.20 VAT)

    All other venues: R 1 881.00 (R 1 650.00 + R 231.00 VAT)

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    SHE REPRESENTATIVE (SAFETY, HEALTH & ENVIRONMENTAL)

    On completion of the course the learner will be able to identify, evaluate and record safety and health

    hazards in their designated work areas and be able to evaluate the risks attached to operational tasks and

    processes.

    COURSE DURATION: Two (2) days

    ELEMENTS COVERED:

    - Introduction to Occupational Health and Safety

    - Theory Of Health and Safety Management

    - Legal Requirements

    - Risk And Hazard Identification

    - Report The Findings

    - Incident Investigation

    - Health And Safety Committees

    - Practical Exercises

    TARGET GROUP:

    - All Health And Safety Representatives

    - Committee Members and Shop Stewards

    PRETORIA CAPE TOWN DURBAN

    22 23 Mar 14 15 Nov 11 12 Apr

    19 20 Sept

    Fees per module

    Pretoria:R 3 260.40 (R 2 860.00 + R 400.40 VAT)All other venues: R 3 762.00 (R 3 300.00 + R 462.00 VAT)

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    ACCIDENT / INCIDENT INVESTIGATION

    On completion of the course the learner will be able to explain the requirements pertaining to conducting a

    preliminary investigation, gather information, as well as perform the post investigation activities .

    COURSE DURATION: 2 days

    ELEMENTS COVERED:

    Explain the specified requirements pertaining to conducting a preliminary investigation into workplaceincidents

    Explain the scope and objectives of SHE legislation

    Gather information for the preliminary investigation

    Identify incident causes

    Practical Exercises

    TARGET GROUP:

    All Health And Safety Representatives

    Members of investigation teams

    Managers

    PRETORIA

    23 24 May 11 12 Jul

    Fees per module

    Pretoria:R 3 260.40 (R 2 860.00 + R 400.40 VAT)

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    INTRODUCTION TO STANDARDIZATION

    Prerequisite for internal candidates: SABS Induction and Value Chain

    Course Content:

    Definition and function of standards

    Role of the SABS

    National, regional and international standardization

    Concepts and terminology related to standardization

    The standards development process, including maintenance

    Documents developed and/or published by SABS Standards.

    The role and function of technical committees

    Course Duration:

    3 days

    Course Outcomes:

    On completion of this module, learners will be able to:

    Discuss the role of the SABS and SABS Standards in standards development.

    Understand and comment on the concept, purpose and benefits of standards and standardization.

    Discuss (in basic terms) the international standards environment and explain the role of SABS

    Standards in the international standards environment.

    List and describe the range of documents published by SABS Standards.

    Explain the standards development process, including its stages and basic terminology.

    Explain the difference between locally developed standards and adopted standards.

    Discuss the purpose and composition of technical committees, as well as the meaning of consensus

    in the context of standards development.

    Identify functions and role-players in the standards development process.

    Understand the purpose and system of standards maintenance.

    Target Group:

    All SABS employees who work in a direct or indirect capacity with national standards, including

    Auditors and Test Officers

    Chairpersons and members of the SABS technical committees and Working Groups

    Persons who are involved with the development or drafting of standards

    PRETORIA

    17 19 Jan 19 21 Jun 27 29 Nov

    Fees per module

    Pretoria:R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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    STANDARDS DEVELOPMENT PROCESSES AND PROCEDURES(SABS STAFF ONLY)

    Prerequisite for internal candidates: Introduction to Standardization

    Course Content:

    Process and procedures that apply to the development of National Standards and similar normative

    documents

    Requirements that apply to the various stages in the development of a standard The use and purpose of forms and other communication in the standards development process

    Course Duration:

    6 days

    Course Outcomes:

    By the end of this workshop, learners will be able to

    Describe in detail the stages and process of development of a national standard.

    Discuss the purpose of each stage of standards development, as well as the responsibilities,

    activities and role-players relevant to each stage of standards development.

    Explain the role that a technical committee plays in the development of a national standard.

    Anticipate possible problems within the standards development process and propose ways to avoid

    and/or solve such problems.

    Describe the function, procedures and administrative requirements of the Standards Approval

    Committee (SAC).

    Identify and use appropriately the forms associated with each stage of standards development.

    Explain and apply the rules and conventions applicable to the development of a national standard.

    Explain the procedures and functions involved in the maintenance of standards.

    Compare and participate in the development of local/homegrown standards and the adoption of

    regional/international/foreign national standards.

    Participate in and implement the complete standards development process.

    Describe the procedure for the development of normative documents other than national standards.

    Target Group:

    SABS Committee Administrators

    SABS Standards Writers

    Standards administrative staff Chairpersons of the SABS Technical committees

    Conveners of Working Groups

    NOTE This course is designed as hands-on training for SABS Standards employees and therefore process-

    specific. It is not recommended for external candidates.

    PRETORIA

    08 15 Feb 15 22 Aug

    Fees per module

    Pretoria: R 6 700.00 (R 5 877.20 + R 822.80) VAT

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    WRITING A NATIONAL STANDARD

    Prerequisite: Introduction to Standardization

    Prerequisite for internal candidates:

    Introduction to Standardization

    Standards Development Processes and Procedures

    Understanding the WTO/TBT requirements

    The Standards Act for Standards Writers

    Course Content:

    Rules for the structure and drafting of a national standard and similar document

    Requirements for the content of a standard

    Rules for drafting the various elements of a standard

    Rules that apply to the maintenance of standards

    Course Duration:

    6 days

    Course Outcomes:

    By the end of this workshop, learners will be able to

    Identify and apply the concepts and principles that are applicable to, and support, standards.

    Understand the function of writing a national standard.

    Determine the type of standard or other deliverable needed.

    Draft an appropriate scope and title for a standard.

    Select suitable keywords and draft an abstract.

    Organize information effectively within a standard and arrange the typical components of a standard

    into a typical and coherent structure.

    Explain and apply the rules and conventions applicable to the drafting of a national standard. Ensure that language and style within a standard are appropriate and that standard wording is used

    wherever possible.

    Draft Test Methods appropriately.

    Understand the legal issues involved in the writing of standards.

    Explain and apply the drafting rules, conventions and considerations particular to the maintenance of

    existing standards.

    Target Group:

    Standards Writers

    Standards Editors

    Technical Reviewers

    Chairpersons and members of SABS Technical committees

    Conveners of Working Groups

    PRETORIA

    16 23 May 14 21 Nov

    Fees per module

    Pretoria: R 6 700.00 (R 5 877.20 + R 822.80) VAT

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    APPLICATION OF ARP 013

    Prerequisite: Writing a national standard

    Course Content:

    The rules, guidelines and conventions contained in ARP 013, Rules for the structure and drafting of

    standards.

    ARP 013 covers the following:

    General principles of standards

    Structure, including subdivision of subject matter and numbering of subject matter

    The use of notes and footnotes

    The use of tables and figures

    References

    Cross referencing

    Quantities, units and symbols

    NOTE This document is aligned with the ISO/IEC Directives Part 2: Rules for the structure and drafting of

    standards.

    Course Duration:

    3 days

    Course Outcomes:

    By the end of this workshop, learners will be familiar with the contents of ARP 013 and able to apply it in the

    development of standards and other normative documents.

    Target Group:

    Standards Writers

    Standards Editors

    Technical Reviewers

    Word Processors (Typists)

    Conveners of Working Groups

    PRETORIA

    29 31 May

    Fees per module

    Pretoria:R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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    UNDERSTANDING THE WTO/TBT AGREEMENT

    (World Trade Organization/Technical Barriers to Trade)

    Prerequisite: Introduction to standardization

    Course Content:

    The history and purpose of the WTO/TBT agreement

    The implications of the WTO/TBT agreement for the development of standards

    Course duration:

    Half day (4 hours)

    Course Outcomes:

    On completion of this module, learners will be able to

    Explain why standards are developed in the way that they are.

    Describe how the development of standards relates to the WTO/TBT Agreement.

    Explain the obligations that the SABS has as a Standards Organization to the TBT Agreement.

    Target Group:

    Standards Writers

    Standards Editors

    Technical Reviewers

    Chairpersons and members of SABS Technical committees

    Conveners of Working Groups

    SABS Commercial managers

    Other SABS employees concerned with national standards and their content.

    PRETORIA

    21 Feb 30 Oct

    Fees per module

    Pretoria:R 750.00 (R 657.90 + R 92.10 VAT)

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    STANDARDS ACT OF STANDARDS WRITERS

    Prerequisite: Introduction to standardization

    Course Content:

    The history and purpose of the Standards Act

    The implication of the Standards Act for the development and publication of National Standards and

    similar documents.

    Course Duration:

    Two (2) days

    Course Outcomes:

    By the end of this workshop, learners will be able to

    Explain the purposes of the Standards Act and its relevance to SABS Standards.

    Discuss the continued existence, objectives and functions of the SABS.

    Demonstrate awareness of the basic principles and requirements regarding management of the

    SABS.

    Describe the purpose and operation of an Advisory Forum and Government Consultative Forum

    under the Standards Act.

    Debate the concept, purpose and requirements of a National Norm for the development of standards

    (including identification of SANS1-1).

    Identify the linkages to, and relationship between, the ways in which SABS Standards goes about

    developing standards, and the requirements/ contents of the Standards Act.

    Identify the requirements of the Standards Act and SANS 1-2 with regard to the recognition of

    Standards Development Organizations and debate the merits of standards development by

    organizations other than the SABS.

    Discuss the purpose of, and process for, the incorporation of South African National Standards into

    law.

    Identify the relationship between the Standards Act of 2008 and the National Regulator for

    Compulsory Specifications Act of 2008.

    Target Group:

    Standards Writers

    Standards Editors

    Technical Reviewers

    Chairpersons and members of SABS Technical committees

    Conveners of Working Groups

    SABS Commercial managers

    Other SABS employees concerned with national standards and their content

    PRETORIA

    28 29 Feb 28 29 Aug 06 07 Nov

    Fees per module

    Pretoria:R 3 500.00 (R 3 070.18 + R 429.82 VAT)

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    SUCCESSFUL MINUTES THE SABS WAY

    Prerequisites:

    Introduction to standardization

    Standards development processes and procedures

    Effective committee meetings

    Prerequisite for internal candidates: English for standards

    Course Content:

    The purpose and function of minutes of a meeting

    The role and responsibilities of the person taking minutes at a meeting

    Basic rules for taking and drafting minutes

    Conventions around the minutes of SABS Technical Committees

    Skills required and applied in the taking and drafting of minutes

    Course Duration:

    Two (2) days

    Course Outcomes:

    On completion of this module, learners will be able to

    Explain the benefits of taking minutes efficiently and effectively.

    Describe the role of the minute taker.

    Explain what skills are required of a minute taker.

    Apply minute taking skills effectively i.e. listening, note taking.

    Apply the correct format and process for taking and writing minutes of SABS Technical Committees

    as resolutions.

    Target Group:

    Committee Administrators

    Conveners of Working Groups

    Other SABS employees tasked with taking and/or writing minutes of meetings.

    PRETORIA

    27 28 Mar 18 19 Sept

    Fees per module

    Pretoria:R 3 500.00 (R 3 070.18 + R 429.82 VAT)

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    ENGLISH FOR STANDARDS

    Course Content:

    The presentation, structure, grammar and tone of business communication as applied in a standards

    environment

    Rules and guidelines for the writing of reports, in particular in the standards environment

    Course Duration:

    Four (4) days

    Course Outcomes:

    On completion of this module, learners will be able to:

    Communicate accurately and effectively and therefore present a professional image of the SABS.

    Use grammar, spelling and tenses appropriate for business correspondence.

    Understand and make use of the correct modal verbs.

    Communicate in writing in a manner that reflects professionalism.

    Understand the presentation, structure, grammar and tone of a business email.

    Write professional reports.

    Apply punctuation appropriate for use in business communication.

    Target Group:

    Standards Writers

    Technical Reviewers

    Committee Administrators

    Conveners of Working Groups

    Sales and Information Officers

    Auditors

    Test Officers

    Administrators

    Human Capital Consultants

    Other SABS employees tasked with writing reports

    Other SABS employees who have to communicate with the public

    PRETORIA

    24 27 Jan 03 06 Jul 08 11 Oct

    Fees per module

    Pretoria:R 5 500.00 (R 4 824.57 + R 675.43 VAT)

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    EFFECTIVE COMMITTEE MEETINGS

    Prerequisites:

    Introduction to standardization

    Standards Development processes and Procedures

    Course Content:

    The purpose and functioning of Technical Committees

    The role and responsibilities of the chairperson

    The roles and responsibilities of committee members

    Typical committee proceedings

    The function of chairing a meeting

    The function of organizing a meeting

    Course Duration:

    4 days

    Course Outcomes:

    On completion of this module, learners will be able to

    As a member of the SABS Secretariat and/or as Standards Committee Chairperson...

    Explain the purpose(s) of holding committee meetings.

    Identify and diagnose typical problems that occur in committee meetings.

    Explain how committees are established and maintained, including the purpose and importance of

    the Strategic Policy Statement and committee membership status.

    Identify appropriate committee members and discuss the benefits of committee membership.

    Identify the roles played by various committee members.

    The motives of committee members and their potential impact on committee proceedings.

    Apply rules relating to the development of South African standards, specifically, interpret and

    practically apply rules concerning acceptance criteria.

    Explain the process and considerations for the appointment of a committee chairperson.

    Identify and carry out the roles and responsibilities of SABS Standards secretariat with regard to the

    administration and organization of committees and committee meetings.

    Generate effective agendas for committee meetings.

    As a Committee Chairperson

    Identify the purpose, responsibilities and key qualities of a committee chairperson.

    Prepare adequately and effectively for the role of committee chairperson.

    List and apply general guidelines for chairing committee meetings effectively.

    Debate and internalize the concept of consensus (in the context of technical committees).

    Understand and apply rules pertaining to voting.

    Recognize amongst group members, as well as select for use, appropriate meeting behavior

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    patterns.

    Identify and apply techniques and skills for guiding group discussion.

    Demonstrate an understanding of basic theory relating to the following:

    o Behavioral styles (aggression, assertion and non-assertion);

    o Group development and dynamics;

    o Group decision making;

    o Personality types;

    o Managing exhibited behavior within a group context; and

    o Non-verbal communication (body language).

    Coordinate activities and actions of a committee on an ongoing basis.

    Effectively lead and manage committee interaction and discussion in order to facilitate the committee

    to reach consensus.

    Identify personal development needs for increasing competence in chairing committee meetings.

    Target Group:

    Managers

    Standards Writers

    Chairpersons of technical committees

    Committee Administrators

    Conveners of Working Groups

    Other SABS employees tasked with chairing or organizing meetings

    PRETORIA

    05 08 Mar 04 07 Sept

    Fees per module

    Pretoria:R 5 500.00 (R 4 824.57 + R 675.43 VAT)

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    PARTICIPATION IN INTERNATIONAL STANDARDIZATION

    Prerequisite:

    Introduction to standardization

    Effective committee meetings

    Course Content:

    The purpose of international standardization activities

    The role of the SABS in the international standards environment

    Levels of participation in international standardization

    The role and responsibilities of an International Secretariat

    The role and responsibilities of national mirror committees

    Rules and guidelines for attending an international meeting

    Course Duration:

    3 days

    Course Outcomes:

    On completion of this module, learners will be able to

    Debate the purpose of the SABSs involvement in international standardization.

    Discuss the relationship (including similarities and differences) between national and international

    standardization.

    Describe the process and methodology for developing international standards.

    Identify the role, duties and responsibilities of a national standards body (NSB) in relation to

    international standardization.

    Prepare adequately and appropriately for international travel and participation in international

    committee meetings.

    Interact appropriately with international committee members and other role players in internationalstandardization.

    Participate constructively in international committee meetings.

    Explain the considerations for hosting international committee meetings and respond appropriately to

    such requests.

    Explain the considerations for acceptance/refusal of the secretariat function for an international

    technical committee and respond appropriately to such requests.

    Target Group:

    Learners to international meetings

    International Secretariats

    International Chairpersons and Conveners

    Members of mirror committees

    PRETORIA

    12 14 Jun 03 05 Dec

    Fees per module

    Pretoria:R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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    PROJECT MANAGEMENT FOR STANDARDS WRITERS

    Prerequisites:

    Introduction to standardization

    Writing a national standard

    Prerequisite for internal candidates: Standards Development Processes and Procedures

    Course Content:

    The nature and purpose of projects

    The purpose of project management

    The phases of project management

    Roles and responsibilities in project management

    Course Duration:

    3 days

    Course Outcomes:

    By the end of this workshop, learners will be able to

    Identify and describe a project

    Explain basic project management principles

    o Project scheduling, planning of a project

    o Types of projects

    Apply Project Management to standards development

    o Standards development stages (SANS 1-1)

    o Linking PM skills to standards development stages

    Monitor and control multiple projects

    Target Group:

    Standards Writers

    Project Leaders

    Programme Managers

    PRETORIA

    11 13 Apr 10 12 Jul 23 25 Oct

    Fees per module

    Pretoria:R 4 500.00 (R 3 947.37 + R 552.63 VAT)

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    ROOT CAUSE ANALYSIS

    Summary:

    The training offers insight on how to approach problems. It provides the know-how on not only treating the

    symptoms but forces one to look deeper into what the cause of the problem is. The Root Cause Analysis is a

    popular technique used to help one understand what caused the problem in the first place. It seeks to identify

    the origin of the problem.

    The RCA technique seeks to determine:-i. What happened?

    ii. Why it happened?

    iii. What to do to reduce the likelihood that it will happen again.

    It ensures success of a companys corrective action process and also creates opportunities for continualimprovement.

    Course Content:

    Introduction to RCA

    Definitions

    Benefits of RCA

    Practical guide to carrying out an RCA RCA Tools and Techniques

    Fishbone/ Ishikawa Diagram

    5 Whys technique

    Course Duration:

    Two (2) days

    Course Outcomes:

    By the end of this training, learners will be able to

    Identify and define the problem

    Describe the problem Collect decision-making data

    Identify possible causal factors

    Identify the root cause(s)

    Recommend and Implement solutions

    Target Group:

    Process Quality Control/ Assurance staff

    Auditors

    Managers

    Management Representatives

    13 14 Feb20 21 Jun

    PRETORIA

    17 18 Sept

    DURBAN 2 3 Apr

    CAPE TOWN 8 9 Oct

    Fees per modulePretoria:R 3 260.40 (R 2 860.00 + R 400.40 VAT)All other venues: R 3 762.00 (R 3 300.00 + R 462.00 VAT)

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    IN-HOUSE COURSES

    INTERNAL AUDITING FOR QUALITY MANAGEMENT SYSTEMS ISO 9001:2008(NOT SAATCA CERTIFIED)

    Introduction:The implementation of a Quality Management System in accordance with the ISO 9000 series necessitate

    that more personnel understand the standards requirements as well as their roles in maintaining the system.The main aim of this course is to enable learners to assist in the evaluation of their own organisations QualityManagement Systems.

    Course duration and outline: five (5) daysThe course consists of the following:

    Requirements of ISO 9001:2008

    Process approach Auditing practices

    Assessment: On site Process Approach Auditing

    Examination

    UNDERSTANDING INTERGRATED MANAGEMENT SYSTEMS

    SAFETY, HEALTH, ENVIRONMENT AND QUALITY (SHEQ)Introduction:More organizations are realizing the benefit of integrating various Management Systems, each with their ownrequirements, into one system to make control over all the aspects easier. This course is aimed at givinglearners an understanding of the various Management System standards and how they can be integrated into

    one system.

    Course duration and outline:The course is run over five (5) working days and consists of the following:

    Introduction to integrated Management Systems

    Integrated Management Systems - Requirements of ISO 9001, ISO 14001 & OHSAS 18001.

    Audit Techniques & Audit Types

    Classification of Findings

    Written Reports

    Examination

    INTERNAL AUDITING OF SHE, H&S, E AND QUALITY MANAGEMENT SYSTEMS ISO 9001

    Introduction:Implementation of quality management systems in accordance with the ISO 9000 series requires morepersonnel to understand the requirements in order to help maintain the system. The main aim of this courseis to enable learners to assist in the evaluation and maintenance of a quality system based on the ISO 9000series requirements.

    Course duration and outline:The course is run over five (5) working days and consists of the following:

    Requirements of ISO 9001:2000

    Process approach Auditing practicesAssessment: On site process approach Auditing

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    QUALITY AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS ISO 9001:2008

    Introduction:The ISO 9001:2008 standard for Quality Management Systems is based on processes and systems thataffect the quality of products and services throughout their life cycle. This is in recognising that products andservices delivered by organisations are a result of the inputs from the shop floor personnel. There is thereforea great need to improve quality awareness and understanding of their roles and responsibilities.

    Course duration and outline: half (1/2) day

    The course consists of the following: The importance of Quality and Quality Management Systems

    Quality Concepts

    Objectives

    How processes affect each other

    The roles and importance of workers in an organisation

    Advantages of the Quality Management Systems

    QUALITY AWARENESS WORKSHOP FOR TOP MANAGEMENT ISO 9001:2008

    Introduction:In the past, compliance with the standard was often the Quality Managers responsibility. This resulted in aQuality Management System operating in isolation within the Quality Assurance Department. The intent ofISO 9001:2008 is that Top Management has to demonstrate its support and involvement in the developmentand implementation of the QMS. Thus active participation in establishing and managing processes to ensurecompliance with the needs of customers, interested parties, legal and/or regulatory requirements is vital.

    Course duration and outline: half (1/2) dayThe course consists of the following:

    Quality Concepts and Terminology

    Requirements of ISO 9001:2008

    Management Responsibility

    Quality Policy and Objectives at all functions and levels

    Quality Management Principles and their application

    INTERNAL AUDITING FOR ENVIRONMENTAL MANAGEMENT SYSTEMS (EMS) ISO14001:2004

    Introduction:The implementation of an Environmental Management System in accordance with the ISO 14001:2004necessitate that more employees understand the standards requirements as well as their roles in maintainingthe system. The main aim of this course is to enable learners to assist in the evaluation of their ownorganisations Environmental Management Systems.

    Course duration and outline: five (5) daysThe course consists of the following:

    Requirements of ISO 14001:2004

    Process Approach Auditing practices

    Assessment: On site Process Approach Auditing

    Examination

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    ENVIRONMENTAL AWARENESS WORKSHOP FOR TOP MANAGEMENT ISO 14001

    Introduction:An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfullymeet todays financial, regulatory, and statutory as well as environmental challenges. Communication isrequired at all levels to ensure that every employee understands why an Environmental Management Systemis being implemented.For a successful implementation, basic environmental training for management and their staff whoseactivities can impact on environmental aspects is necessary and required by ISO 14001.

    Separate courses are offered in this regard i.e.

    Emphasis on management responsibility, support and involvement in the implementationand the maintenance of the system

    Course duration and outline: half (1/2) dayThe course consists of the following:

    Understanding and defining Environmental Management Systems (ISO 14001)

    ENVIRONMENTAL AWARENESS WORKSHOP FOR SHOPFLOOR WORKERS ISO14001

    Introduction:An Environmental Management System (ISO 14001) is a powerful tool to help organisations to successfullymeet todays financial, regulatory, and statutory as well as environmental challenges. Communication isrequired at all levels to ensure that every employee understands why an Environmental Management Systemis being implemented.For a successful implementation, basic environmental training for management and their staff whoseactivities can impact on environmental aspects is necessary and required by ISO 14001.Separate courses are offered in this regard i.e.

    Emphasis on understanding their roles and responsibilities in the system

    Course duration and outline: half (1/2) dayThe course consists of the following:

    Understanding and defining Environmental Management Systems (ISO 14001)

    OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR TOP MANAGEMENTOHSAS 18001

    Introduction:

    An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to helporganisations successfully meet their legal and social responsibility regarding the occupational health andsafety of all employees in their working environment.

    It ensures that measures are put in place to protect employees in their respective activities against hazardsand risks that can have a detrimental effect on them. It enables organisations to identify and control their

    occupational hazards and lower their risks through improvement

    Communication is required at all levels to ensure that all employees understand why OHSAS is beingimplemented. For a successful implementation of OHSAS, basic training for staff is required.

    Separate courses are offered in this regard i.e.

    Emphasis on their responsibility, support and involvement in the implementation and maintenanceof the system

    Course duration and outline: half (1/2) dayThe course is half day and consists of the following:

    Understanding and defining Occupational Health and Safety Management Systems (OHSAS18001)

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    OCCUPATIONAL, HEALTH AND SAFETY AWARENESS FOR SHOPFLOORWORKERS OHSAS 18001

    Introduction:

    An Occupational Health and Safety Management Systems (OHSAS 18001) is a powerful tool to helporganisations successfully meet their legal and social responsibility regarding the occupational health andsafety of all employees in their working environment.

    It ensures that measures are put in place to protect employees in their respective activities against hazardsand risks that can have a detrimental effect on them. It enables organisations to identify and control theiroccupational hazards and lower their risks through improvement

    Communication is required at all levels to ensure that all employees understand why OHSAS is beingimplemented. For a successful implementation of OHSAS, basic training for staff is required.

    Separate courses are offered in this regard i.e.

    Emphasis on understanding their roles and responsibilities in the system

    Course duration and outline: half (1/2) dayThe course is half day and consists of the following:

    Understanding and defining Occupational Health and Safety Management Systems (OHSAS

    18001)

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    ISO/TS 16949:2009 QUALITY MANAGEMENT SYSTEMS PARTICULARREQUIREMENTS FOR THE APPLICATION OF ISO 9001:2008 FOR AUTOMOTIVEPRODUCTION AND RELEVANT SERVICE PART ORGANIZATIONS

    This course aims to help organizations comply with the requirements and improve the efficiency andeffectiveness of its processes. The auditing module, aims to help organizations improve their performance inperforming internal quality audits and to provide management with an effective independent evaluation ofperformance.

    COURSE OUTCOMES

    The course duration is three (3) days per module

    Module 1: Understanding and implementation of the requirements of ISO/TS16949:2009.

    An overview of the International Automotive Task Force (IATF) and the development of ISO/TS16949for the automotive industry.

    Describing the benefits of ISO/TS16949:2009 and customer specific requirements

    Applicability and requirements for certification.

    Application of the automotive process approach

    Description of documentation requirements

    The requirements of the technical specification with the focus on ISO/TS16949 specific requirements(additional to ISO9001)

    Quality management principles Examination

    Module 2: Auditing to the requirements of ISO/TS16949:2009 and customer specific requirements.

    Understanding the benefits of automotive process approach to auditing.

    Understanding the processes of system, manufacturing process and product audits.

    Preparation and planning for an audit

    Performing audits

    Audit reports and follow up corrective actions

    The certification process

    Examination.

    NOTE: Learners have to have attended and successfully completed an ISO 9001 courseprior to enrolling for this ISO 13485 course.

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    TRAINING REGISTRATION FORM

    To: South African Bureau of Standards Fax No. : (012) 428-6623SABS Training Academy Tel. Admin : (012) 428-6505/03

    E-mail : [email protected]

    Private Bag X191PRETORIA0001

    Surname and Initials: Dr/Mr/Ms/Mrs_________________________________________________

    Preferred name: __________________________________________________________________

    ID No.:

    (Attach copy of ID)

    Name of organisation:_____________________________________________________________

    VAT Number: _____________________________________________________________________

    Organisation Postal address: Postal address of Certificate(Where invoice must be posted to) (Where certificate must be posted to)

    __________________________________ ___________________________________________

    __________________________________ ___________________________________________

    __________________________________ ___________________________________________

    __________________________________ ___________________________________________

    Tel No.: __________________________ Fax No.: __________________________________

    Cell No: __________________________________________________________________________

    Learner E-mail address: __________________________________________________________

    Course Name:_____________________________________________________________________

    Group number: ____________________________________________________________________

    (As per brochure e.g. E2010)

    Dates of course: ___________________________________________________________________

    Payment advice: When and how? ___________________________________________________(Fax PO number and/or confirmation of payment)

    Organisations Accounts Contact person & Tel No.: __________________________________

    ** PURCHASE ORDER NO.: _______________________________________________________

    Please indicate your dietary preference: _________________________________________(Vegetarian, Halaal or any food allergies)

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    Please indicate how you came to know about the course:

    Website Brochure Colleague Exhibition Other Specify:_______________________

    Emergency contact persons name and number: _______________________________________

    Terms and conditions of bookings:

    Registration forms must be completed and submitted 20 days prior to a scheduled courseFull course fees are payable in advance if your Organisation does not have an account withSABS or when you attend as an individual.Confirmation of attendance is only permitted upon receipt of a Purchase Order number ifyour Organisation has an account with SABS or full payment before commencement of thecourse if the Organisation does not have an account with SABS.Failure to provide proof of payment will lead to the learner being refused entry to the course. SABS reserves the right to cancel /reschedule the course due to insufficient learnerregistrations.

    All cancellations by learner must reach the above address, in writing, not later than 10 daysprior to the commencement date of the course.An administration and cancellation fee of 50% will be payable in respect of a cancellationreceived less than 10 days prior to the commencement date of the course.Non attendance without a cancellation notification will result in the full course fee payable.

    AUTHORIZATION:

    _______________________________________ ___________________________________

    INITIALS AND SURNAME DESIGNATION

    _______________________________________ ___________________________________

    AUTHORIZATION SIGNATURE DATE

    TCQMF07_01

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    Map / Directions

    GPS: S 25 46 10 LatitudeE 28 12 42 Longitude

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    Entering Pretoria on N4 from Witbank/Emalahleni

    On entering Pretoria, the N4 becomes Pretorius Street.

    The Holiday Inn Garden court will be on your right.

    Keep to the left hand lane as you will have to turn left into Duncan Street. (Its about one or tworobots from when you get off highway)

    Proceed on Duncan all the way up, (You will pass over two main streets i.e. Lynwood Road andCharles Street), up to the Brooklyn Mall Circle (an island where a few roads come together). Goaround the island and take the Middel Street turning.

    Middel Street changes into George Storrar about a kilometre down.

    Keep to the right-hand lane as you will turn right on Totius street.

    Along George Storrar, you will see the Little Company of Mary Hospital on your right and SPARAND ENGEN will be on your left. At the intersection turn right onto Totius street. The SABSbuildings will be on your left hand side.

    Take the little slipway off to left (about 50 metres from the intersection) i.e. Dr Lategan road,

    Pass the main gate and travel down approx. 100metres towards the second gate. Crawford CollegeHigh School will be on your right.

    Enter at this gate and tell Security you are going to the Training Academy. You will be required tosign.

    BrooklynMall

    Duncan StreetMiddel Street

    George Storrar

    Little Company ofMary Hospital

    SPAR

    ENGENGARAGE

    QueenWilhelminaStr.