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Tourism & travel consulting

SCL - Tourism & travel consulting

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Page 1: SCL - Tourism & travel consulting

Tourism & travel consulting

Page 2: SCL - Tourism & travel consulting

Provide Develop DeliverInsight into the

most effective

solutions

Plans that

deliver results

Support for

successful

implementation

PerformRapid assessment

of your key

business challenges

What do we do?We turn insights into profitable results

for your business

Intelligent insightsfor better resultsSavage Consulting Ltd. (SCL) is a boutique consulting firm

specialising in retail, tourism and consumer markets.

We are a dynamic and multilingual team of professionals, all with

detailed expertise and technical know-how. We work with clients

to identify and create value at all stages of the business cycle.

Our expertise covers: consumer strategy and operations, airports,

commercial spaces, tourism and travel.

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Airport &

travel retail

commercial

management

We help airport and travel

retail businesses to maximise

their customers’ spend in all

areas of the commercial offer

through comprehensive

commercial strategy and

passenger insight projects.

Tourism

& travel

consulting

We assist tourism authorities,

and tourism & travel

businesses to increase

bookings and develop

tourism experiences that will

stimulate sustainable growth.

Retail

strategy &

operations

We provide retail and

consumer businesses with

shopper, multi-channel,

operational and store

strategies, as well as

international roll out.

Page 3: SCL - Tourism & travel consulting

Making a strategic differenceWe make a difference by fully integrating

three complementary disciplines.

We uniquely combine rigorous analytical

work with innovative ideas and commercial

implementation skills.

CustomerinsightWe help companies to understand

customer behaviours with the

objective to generate traffic into

their stores and transform footfall

into penetration.

CommercialexpertiseWith our unrivalled in-house

commercial experience and access

to a wide range of solutions, we

offer practical answers for clients’

challenges.

Expert analysisThrough expert insights and

research, we rapidly identify key

issues and provide objective,

credible solutions and innovative

answers.

Delivering opportunities

that achieve results

Our recommendations are designed to maximize sales

and profits.

We achieve results through strategy:

At Savage Consulting, we provide actionable strategies

that work. These are based on detailed research,

analysis and our extensive hands-on experience.

We achieve results through implementation:

Savage Consulting partners with clients to help them

implement carefully considered strategies.

We are fact-based and

action-oriented consultants,

with 3 focuses in mind

Taking our

clients strategy

forward

Increasing

their profits

Improving their

customer's

experience

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Taking your

strategy forwardOur key strength is understanding how customers

behave and what motivates them to buy. We use

this insight to provide rapidly improved business

models and profit. Our planning and facilitation

services offer our clients support moving their

strategy forward.

Page 4: SCL - Tourism & travel consulting

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Helping public and private organizations

operating across the travel and tourism

ecosystem.

Infrastructure Added

values

ServicesPlace

Visitor

Experience

Visitor/Tourist Experience

Tourism & travel consultingWe help transform tourism products or services into one that serves the

customer, the community and the bottom line.

We develop strategies that embrace the core values of travel and

customer experience, whilst applying commercial strategy to unlock

profits, increase occupancy/visitor flow and at the same time respecting

the community and the environment.

We help governments, tourism attractions, hotels, resorts and casinos,

tour operators and vacation rentals to establish excellence in customer

loyalty, guest experience, revenue enhancement, growth strategy,

distribution strategy, profit optimization, marketing effectiveness and

strategic alliances.

Strategy &

planning

Brand

development &

market positioning

We cover three

main areas of work:

Business model

assessment &

improvement

Page 5: SCL - Tourism & travel consulting

Strategy &planningWe bring extensive destination consulting experience in preparing and

implementing tourism strategies and action plans; and in producing

realistic and scalable business plans for destination marketing department

and organisations.

We work with commercial businesses to identify and evaluate the

potential to launch new products and with the public sector to create new

schemes or diversify and expand existing projects.

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The services we provide include:

• Feasibility studies

• Concept development

• Strategic repositioning concepts

• Destination plans

• Turnaround process

• Project plans

• Research and analysis

• Audience profiles

• Strategic partnership development

Connecting travellers with products,

services and experiences to convert leads

into bookings.

Page 6: SCL - Tourism & travel consulting

Brand development &market positioningSavage Consulting offers destination consulting from an experienced team

of marketing professionals, available to help governments and businesses

to plan and implement their destination marketing, based on a thorough

understanding of tourism markets. We think creatively, but are firmly

grounded in the realities of the marketplace.

We help to plan promotional and marketing campaigns to ensure our

clients reach their target audience through the appropriate media and

within budget. We work with marketing partners when appropriate, to

ensure we can provide full sales, PR and marketing service to meet clients’

needs.

We assist to tell your story to not only

generate traffic and penetration., but it will

exceed guest expectations with a mind to

create promoters.

The services we provide include:

• Marketing plans

• Brand dna development

• Event management

• Social media and digital strategy

• Sales and marketing activities

• Website creation

• Market research

• Loyalty programs

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Page 7: SCL - Tourism & travel consulting

Business model assessment& improvementA clear value proposition is what defines your uniqueness on the market

and the foundation on which to create company strategies.

Savage Consulting can help you to (re)define it and ensure that your profit

equation is viable by analysing your business model and existing product

offers to evaluate opportunities.

Our methodology helps businesses in the tourism industry to position

themselves vs. their competitors and transfer findings it into consistent

strategic plans and budget initiatives to achieve profit growth.

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We help you to evaluate various business

models and scenarios to focus on key

areas of growth opportunity.

The services we provide include:

• Creation of Mission statement, Vision and Values

• Value proposition and value architecture assessments

• Profit equation assessment

• Rates strategies

• Strategic innovation

• Internal process evaluation

• Change/transition management

• Business succession plan

• Preparation to sell/transfer/buy the business

• Identification of potential buyers

Page 8: SCL - Tourism & travel consulting

© 2015 Savage Consulting Ltd.

LET’S CONNECTWe’d love to get further acquainted and

explore opportunities to see how we can

grow your business!

Please email [email protected]

or call Trina Savage at +1 345 326 1788.