SELLING YOUR TICKETSTHROUGH THE BOX OFFICE

What our customers say about our service:

“Sheffield Wednesday are extremely happy with the relationship with Sheffield Students’ Union Box Office. Over the years the numbers of tickets sold has grown and grown. The Box Office can get to students who we may not necessarily be able to get in front of and it brings new faces down to Hillsborough for matches who will hopefully return time and time again.”(Alastair Wilson, Ticket Office Manager, SWFC)

“The Box Officeteam provides fantastic

customer service, responding quickly to any questions I may

have about my event and managing the set-up and sales

of events with ease” (Marty Mills,

Music in the Round)

STUDENTS’ UNION

Selling your tickets through the SU Box OfficeThe Students’ Union Box Office (www.sheffieldsu.com/ boxoffice) is here to help sell tickets for your events. Selling your tickets through us is a great way to make the whole selling experience hassle-free for you & make your tickets more accessible for people to buy. With a potential customer base of over 20,000 students, selling through the SU Box Office will increase awareness amongst the student commu-nity and enable your event to reach a wider range of people. A few examples of the organisations that we currently sell for are Sheffield Wednesday, Sheffield United, Sheffield Steelers, Music in the Round, Off the Shelf, and University Concerts

There are many advantages to using our service:

Saves you time:Tickets can be sold online and at the counter, so you can concentrate on other aspects of your event while your customers have the opportunity to buy their tickets at any time.

Saves you money:You can use your own official and/or branded ticket stock but if you prefer we can discuss using our ticket stock. You can also take advantage of Box Office poster boards, plasma screen and Twitter feed for advertising your event too.

Saves you hassle:We can provide you with sales updates and answer quick queries at the counter, over the phone (0114 2228778), by email or Twitter and send final sales figures through to you when your event comes off-sale. Names of customers who have bought online but not collected their tickets can also be provided so they can collect on the door.

Saves you worry:When the event comes off -sale, a settlement figure will be provided. This will confirm the gross value of sales made and show deductions for commission and cost of tickets provided (where applicable). Note both commission and ticket cost charges are inclusive of VAT. The net amount will be processed for BACs payment within 3 working days. Customers buying through us have peace of mind knowing that your event is approved by the Students’ Union.

The SU Box Office team pride themselves on delivering a fast, friendly and efficient service – let us help you make your event a success!

What do I need to do?a step-by-step guide.1. Contact the SU Box Office team to obtain an event set-up form:

• By email: boxofficeticketing@shef.ac.uk.

• Our webpage address is: www.sheffieldsu.com/boxoffice

• By telephone: Tim Bowell, Assistant Box Office & Welcome Desk Manager 0114 2228782,

Karen Jay, Box Office & Welcome Desk Manager 0114 2228783 (please leave a voicemail if out of office hours) or the Box Office team 0114 2228777

• Twitter: @SUBoxOffice

2. Complete the form & return it back to us. A Manager will then contact you to discuss selling tickets for your event. Typically a standard event will be set up by the team within 24 hours of receiving your request & confirmation of this will be emailed to you.

3. Once your event is on-sale, you will be provided with regular sales updates every Monday and Friday and any other information essential to your needs for a successful event.

4. Generally there will be a 10% admin fee applied to all sales prior to income being transferred to your organisation though we will confirm this before we put the event on-sale.

SU Box Office counter opening times are subject to change/events timetable but core trading hours are generally Mon-Fri 11am-6pm, Saturday and Sunday 1pm-5pm. We are also open Tues/Weds/Thurs/Fri/Sat 10.30pm-12.30am (term-time)