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Bringing it all Together Sierra as Library Services Platform Today and Tomorrow Next Generation Library Services Platform Steven Nielsen Vice President- Strategic Accounts Innovative Interfaces Introducing Sierra

Sierra as Library Services Platform Today and Tomorrow

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Sierra as Library Services Platform Today and Tomorrow. Next Generation Library Services Platform. Introducing Sierra. Steven Nielsen Vice President- Strategic Accounts Innovative Interfaces. THE LIBRARY IS. Current Technology Landscape. Shift of library expenses to e-content - PowerPoint PPT Presentation

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Page 1: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Sierra as Library Services Platform Today and Tomorrow

Next Generation Library Services Platform

Steven NielsenVice President- Strategic AccountsInnovative Interfaces

Introducing

Sierra

Page 2: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

THE LIBRARY IS

Page 3: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Page 4: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Current Technology Landscape

• Shift of library expenses to e-content • Prevalent use of mobile devices• Expectation by library users of

collaborative tools & recommendations• Need for easily interconnected systems• Evolution of

librarians’ role• New workflows

Page 5: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Opportunities for Change

Climateand

Culture

Valuefor

Money

UserExperience

Analytics

Library Staff

Experience

SharedResources

Systems Integration

Page 6: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

IntroducingSierra

Page 7: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Proven Library Workflow Functionality

Power of Open System Architecture

with Integrated Resource Management

with Robust API Librariesand Cloud Optimization

Page 8: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Foundational Technology

Central Knowledge Base Worklists

External System Connections APIs Cloud Optimized

Page 9: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Page 10: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Open by Design.

= Open LSP

Page 11: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Moving Forward

Innovative ConfidentialNot for Public Distribution

2014First Apps

• Prove technology to market• Foundation for SaaS

2015More Operations

• More library ops solutions• First SaaS stand alone

2016 & BEYONDNew Models

• New products & services• Library all SaaS

Page 12: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Sierra in 2014

• Open Database• PostgreSQL• Sierra APIs• Mobile Worklists App• Patron App – Circulation on mobile

devices

Page 13: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Making Sierra Data Available Anywhere

Library or 3rd Party

Discovery Interface Bib & Item

Services

Sierra

API

Custom Library Reports

Library Patron

Interface

Holds

Service

MultipleServices

PatronAuthentication

Multiple

ServicesLink with

Campus Systems

Page 14: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

APIs = Sierra Data Anywhere

• Bib & Item Services• Patron Authentication• Holds Services• Fines Payment Services• Custom Library Reports• Integration with

Campus Financials

Page 15: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Developer Sandbox

• Validate and test APIs• Refine iteratively

based on feedback• Ensure alignment with

real use cases• Gather requirements

for future releases

Page 16: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Promoting Success: API Developer Community

• API Documentation• Interactive Sandbox

Conceptual Illustration

• Developer Forum• Code Sharing

Page 17: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

API Fully Documented

Page 18: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

With an Interactive Component

Page 19: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Developers Can Test Queries

Page 20: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

New Partners

20

Page 21: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Sierra 2014 Core Enhancements

• COUNTER 4 development for ERM usage statistics

• Fiscal close enhancements• Create lists and Scheduler

enhancements• View Public Display will link to Encore• Circulation enhancements - such as

staff alert for expiring patron accounts• Print template enhancements

Page 22: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

INN-Reach 2014• Inn-Reach: DCB, NCIP pickup location• Seamless interface for Sierra and Millennium

o No need for any batch updates or Double Keying • Print Management• NCIP Initiator to support peer-to-peer

circulation for multiple Inn-Reach connections• Inn-Reach enhanced matching• Enhanced reporting for Inn-Reach libraries -

local server lending/borrowing reports

Page 23: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Mobile by Demand.

=

Page 24: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Focus on “e” and Self Service

• “e” requires new UI for patron interactions• “Service first” expectation to match retail

and commercial models

Page 25: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Core Features of Self Service

Native mobile app• Leverage mobile

hardware to enhance the user experience

Direct access for users• Access print & “e”

together• Checkout physical

items on mobile device

Page 26: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

More Patron Engagement

=

Page 27: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Mobile opportunities for staff?

Page 28: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

More Staff Efficiencies

=

Page 29: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Focus on Operations:

Worklists and Workflows

Page 30: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Working Mobile

Page 31: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

End-to-End Workflows

Page 32: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Automated & Streamlined Management

Page 33: Sierra as Library Services Platform  Today and Tomorrow

Bringing it all Together

Next Generations Library Services Platforms from Innovative

• Questions

• Thank you!