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SOCIAL MEDIA: THE INS, OUTS AND HOW-TO'S TO POSITION YOUR ORGANIZATION IABC South Carolina – Professional Development Workshop / June 5, 2012

Social Media: The Ins, outs and how-to's to position your organization

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Social Media: The Ins, outs and how-to's to position your organization. IABC South Carolina – Professional Development Workshop / June 5, 2012. Inbound v. Outbound Marketing. Full infographic : http://www.pamorama.net/2012/03/31/inbound-marketing-vs-outbound-marketing-infographic/. - PowerPoint PPT Presentation

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Page 1: Social Media:  The Ins, outs and  how-to's to position your organization

SOCIAL MEDIA: THE INS, OUTS AND HOW-TO'S TO POSITION YOUR ORGANIZATIONIABC South Carolina – Professional Development Workshop / June 5, 2012

Page 2: Social Media:  The Ins, outs and  how-to's to position your organization

Inbound v. Outbound Marketing

Full infographic: http://www.pamorama.net/2012/03/31/inbound-marketing-vs-outbound-marketing-infographic/

Page 3: Social Media:  The Ins, outs and  how-to's to position your organization

Inbound v. Outbound Marketing

200 million Americans have registered their phone numbers on the "Do Not Call" list

86% of people skip TV advertisements

44% of direct mail is never opened

Page 4: Social Media:  The Ins, outs and  how-to's to position your organization

Inbound v. Outbound Marketing

Inbound Marketing Benefits Costs 62% less per

lead than traditional outbound marketing

Generate more revenue

Page 5: Social Media:  The Ins, outs and  how-to's to position your organization

Inbound Marketing/Social Media Tools

Page 6: Social Media:  The Ins, outs and  how-to's to position your organization

Blogging: Just Do It Advantages

Increases SEO Keep target audiences informed/latest

information Allows for interaction and two-way

conversations Comments, blog roll

Platforms Wordpress, Blogger, Tumblr

Small businesses

that blog get 55% more website visitors.

Page 7: Social Media:  The Ins, outs and  how-to's to position your organization

Blogging: Who to Watch Best Western: You Must Be Trippin'

Page 8: Social Media:  The Ins, outs and  how-to's to position your organization

Blogging: Who to Watch HomeGoods: OpenHouse

Page 9: Social Media:  The Ins, outs and  how-to's to position your organization

Blogging: Who to Watch Feeding America Blog

Page 10: Social Media:  The Ins, outs and  how-to's to position your organization

Micro-blogging: AKA Twitter

Page 11: Social Media:  The Ins, outs and  how-to's to position your organization

Twitter: What It Looks Like

Page 12: Social Media:  The Ins, outs and  how-to's to position your organization

Twitter Terms Tweet – 140 characters max! Re-tweet Friend/follower Following Hashtag (#)

i.e. #smallbiz #IABCSC #socialmedia @ - for mentioning or replying

Page 13: Social Media:  The Ins, outs and  how-to's to position your organization

Twitter: Getting Started Picking a username

Maximum of 15 characters Adding a photo and bio

10x more likely to be followed after adding a photo

8x more likely to be followed after adding a bio

Finding folks to follow Be followed

Page 14: Social Media:  The Ins, outs and  how-to's to position your organization

Twitter: Best Practices Choose a unique, spam-free handle Optimize SEO with links Use keywords in bio Create your own keywords Use no more than 3 hashtags per tweet Reply when appropriate

Using @ vs .@

Page 15: Social Media:  The Ins, outs and  how-to's to position your organization

Twitter: Who's Doing It Best? Kodak @KodakCB Southwest Airlines @SouthwestAir Zappos @Zappos Home Depot @HomeDepot American RedCross @RedCross

Page 16: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook

Page 17: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook: What It Looks Like

Page 18: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook: What It Looks Like

Page 19: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook: What It Looks Like

Page 20: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook Terms News feed Status Like Comment Friend/friend request Timeline

Page 21: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook: Getting Started

Page 22: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook: Best Practices Optimize cover photo and profile picture Organize apps Use the "Highlight" feature Add milestones Publish and highlight visual content

Page 23: Social Media:  The Ins, outs and  how-to's to position your organization

Facebook: Who's Doing It Best? Using the Highlight feature; pinning to

the top Starbucks

Identifying milestones Livestrong

Cover photo Fanta Red Bull

Susan G. Komen for the cure

Page 24: Social Media:  The Ins, outs and  how-to's to position your organization

LinkedIn

Page 25: Social Media:  The Ins, outs and  how-to's to position your organization

LinkedIn: What It Looks Like

Page 26: Social Media:  The Ins, outs and  how-to's to position your organization

LinkedIn: What It Looks Like

Page 27: Social Media:  The Ins, outs and  how-to's to position your organization

LinkedIn Lexicon Connections Invitations (to connect) Groups Company profiles

Page 28: Social Media:  The Ins, outs and  how-to's to position your organization

LinkedIn: Getting Started & Best Practices

Personal pages Complete profile

(100%) Customize your URL Add custom websites Use keywords in your

headline Link to your Twitter

account Make your profile

visible Join groups

Company pages Find your page and

verify information Assign admins Post status updates Add a link to your blog Start a group

Page 29: Social Media:  The Ins, outs and  how-to's to position your organization

New Trends

Page 30: Social Media:  The Ins, outs and  how-to's to position your organization

Pinterest

Page 31: Social Media:  The Ins, outs and  how-to's to position your organization

Pinterest: What It Looks Like

Page 32: Social Media:  The Ins, outs and  how-to's to position your organization

Pinterest Phrases Pin Pinner Pinboard Repin

Page 33: Social Media:  The Ins, outs and  how-to's to position your organization

Pinterest: Best Practices Avoid self-promotion Post interesting visual content Engage with others – like or comment on

pins Use hashtags (#)

Page 34: Social Media:  The Ins, outs and  how-to's to position your organization

Pinterest: Who's Doing It Best Mashable – Infographics Chobani yogurt General Electric (GE)

Badass Machines #GEInspiredMe campaign

Page 35: Social Media:  The Ins, outs and  how-to's to position your organization

YouTube

Page 36: Social Media:  The Ins, outs and  how-to's to position your organization

YouTube: Best Practices Diversify content Games, not contests

Page 37: Social Media:  The Ins, outs and  how-to's to position your organization

YouTube: Who’s Doing It Best

Nike GoPro

Helmet camera POV videos University of Phoenix Online

Student testimonials Home Depot

How-to videos

Page 38: Social Media:  The Ins, outs and  how-to's to position your organization

QR Codes

Page 39: Social Media:  The Ins, outs and  how-to's to position your organization

Social Media Management Tools TweetDeck

Manages Twitter, Facebook, MySpace, LinkedIn, Foursquare and Google Buzz

Best for managing 4-5 accounts Hootsuite

Supports Twitter, LinkedIn, Foursquare, MySpace and WordPress

Better stats available for $ CoTweet

Assigns responsibilities for follow-ups/replies Supports Twitter and Facebook

Page 40: Social Media:  The Ins, outs and  how-to's to position your organization

Analytics Facebook Insights Twitter search Bitly LinkedIn premium accounts SocialMention Google Analytics

Page 41: Social Media:  The Ins, outs and  how-to's to position your organization

Additional Resources Mashable HubSpot

Inbound Marketing University Social Media Examiner

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Questions?

Page 43: Social Media:  The Ins, outs and  how-to's to position your organization

Contact Me Lauren Todd 864/324.6342 [email protected]