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SOLA 3 1 0

3 0 0 , 4 0 0 , 7 5 0 , and 1OOOVA23Ov, 50/60 H z S i n g l e P h a s e

Uninter rupt ib le P OW er Sys tem s

Installation and Operation Manual

Save these instructions!This manual contains important instructions thatshould be followed during installation and

maintenance of the UPS.

Conserver ces instructions!Cette notice contient des instructions importantes

concernant la securite!

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SOLA 310

NOTICE

SOLA makes no warranty of any kind with regard to this document,including, but not limited to, the implied warranties of merchantabilityand fitness for a particular purpose. SOLA shall not be liable for errorscontained herein or for incidental or consequential damages in connectionwith the furnishing, performance, or use of this material.

Sections of this manual have been translated from the complete Englishversion appearing in the first section of this manual. SOLA shall not beliable for omissions or translation errors in the translated sections. Refer to the English section for more complete information.

This document contains proprietary information which is protected bycopyright. All rights are reserved. No part of this document may be

photographed, reproduced or translated to another language without the prior written consent of SOLA.

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SOLA 3 1 0 PREFACEThis manual contains technical information about the followingSOLA UPS units:

Model # Part Number VA Voltage Voltage FrequencyIn Outt,

ELECTRO-MAGNETIC INTERFERENCEThis equipment generates and uses radio frequency energy: and, if installed in a residential environment, may cause interference to radio andtelevision reception. It has been type tested and found to comply with thelimits for a Class B digital device, pursuant to part 15 of the FCC rules.These limits provide reasonable protection against harmful interferencewhen the equipment is operated in a commercial environment. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, maycause harmful interference to radio communications. Should the unit beinstalled in a residential environment, it is the users responsibility toremedy potential television and/or radio interference.

DEPARTMENT OF COMMUNICATIONS NOTICEThis digital apparatus does not exceed the Class B limits for radio noiseemissions from digital apparatus as set out in the Radio InterferenceRegulations of the Canadian Department of Communications.

AVIS DU MINISTERE DES COMMUNICATIONS

Les emissions de bruit radioelectrique produites par ce dispositif numerique respectam les normes de Classe B afferentes aux dispositifsnumeriques enoncees dans le Reglement relatif au brouiliageradioelectrique du Ministere Canadien des Communications.

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SOLA 3 1 0 ZUR BEACHTUNG

Hiermit wird bescheinigt, da0 dir G e:

SOLA 3101031 00300 AOOO 00SOLA 310/031 00300 EOOO 00SOLA 310/031 00400 AOOO 00SOLA 3 10.03 1.00400.EOOO-00SOLA 3 lo/O3 1.00750-AOOO-00SOLA 310/031 00750 EOOO 00SOLA 310/031 01000 AOOO 00SOLA 310/031 01000 EOOO 00

in ~bereinstimmung mit den Bestimmungen der Vfg 1046/19X4 funkentstb;n sind.

Der Deutchen Bundespost wurde das Inverkehrbringen dieser Ger;iteangezeight und die Berechtigung mr ij rptifung der Serie aug Einhaltung der Bestimmung eingertiumt

SOLA A Unit of General Signal1717 Busse Road

Elk Grove Village, IL 60007, U.S.A.

We hereby certify that the above units comply with the RFIsuppression requirements of VFG 1046 1984 The German PostalService was notified that equipment is being marketed. The GermanPostal Service has the right to retest the equipment and verify

compliance.

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SOLA 3SAFETY SYMBOLS

S o m e or all of the following safety symbols may be used in this manual or may

appear on your unit. Please take a momentLo

familiarize yourself with thesesymbols and their associated meanings.

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SOLA 3 1 0 SAFETY NOTICES

Important! Please read this before installing your UPS.Warnings, Cautions, and Notes appear throughout this manual. Pleasefamiliarize yourself with them as they are essential for your safety andwill enable you to maximize longevity of your UPS.

WARNING

Denotes a procedure or practice, which, if not performed correctly or adhered to, may result in personal injury. Do not proceed beyond aWarning sign until the indicated conditions are fully understood andmet.

uCAUTION

Denotes a procedure or practice, which, if not performed correctly or adhered to, may result in damage to equipment. Do not proceedbeyond a Caution sign until the indicated conditions are fullyunderstood and met.

7i? Note

Denotes an essential procedure or practice.

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SOLA 7

9 SAFETY WARNINGS1. SERIOUS INJURY CAN OCCUR IF THE UNIT ENCLO-

SURE IS OPENED BY UNQUALIFIED PERSONNEL. THEREARE NO USER-SERVICEABLE PARTS INSIDE THIS UPS.

2. This unit is capable of supplying mains voltage even if there is noinput present. Although the System On/Off Switch on the rear of the UPS is protected from accidental actuation, do not allow theunit to become unexpectedly enabled.

3. The SOLA 310 UPS is not authorized for use as a critical com-ponent in life support devices without the express written approvalof the president of SOLA as used herein:

a. Life support devices are devices or systems which sustain life,and whose failure to perform can be reasonably expected toresult in a significant injury to the user.

b. A critical component is any component of a life support deviceor system whose failure to perform can be reasonably expect-

ed to cause the failure of life support or the system, or toaffect its safety or effectiveness.

4. The SOLA 310 is a physically small package. Do not install theunit in a high traffic area where people could trip on the unit, orits cables or cords.

5. Do not place objects or stack other equipment on top of the unit.

6. The SOLA 310 is intended for indoor use only.

7. Do not install the unit next to open windows where uncontrolledenvironmental conditions could affect the unit.

8. Avoid plugging the unit into a wall outlet controlled by a switch.If the outlet is controlled by a switch, cover or protect the switchfrom being accidentally turned off. The wall switch will not turnoff the UPS; instead, the UPS will go to battery mode and contin-ue to supply output voltage. This will result in a loss of backup

protection until the battery is recharged.

V

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SOLA 370

9 SAFETY WARNINGS con t d .9.

10.

11.

This unit is intended to be operated in the upright positiononly! Operating this unit in any other orientation will reducebattery capacity and can result in a physical hazard to theoperator/user or damage to the unit.

A BATTERY CAN PRESENT A RISK OF ELECTRICALSHOCK AND/OR BURN FROM HIGH SHORT-CIRCUITCURRENT. OBSERVE PROPER PRECAUTIONS.

UNE BATTERIE PEUT PRESENTER UN RISQUE DE CHOCELECTRIQUE, DE RtiUR PAR TRANSFER DENERGIE.SUIVRE LES PRECAUTIONS QUI SIMPOSENT.

PROPER DISPOSAL OF BATTERIES IS REQUIRED. REFER TO YOUR LOCAL CODES FOR DISPOSAL REQUIREMENTS.

L~ELIMINATION D E S B AT T E R I E S E S T REGLEMENTEECONSULTER LES CODE LOCAUX A CET EFFET.

12. The input cord is the main disconnect.

13.

14.

15.

Der Netzkabel is der Netztrennung.

The unit must be installed near the equipment to be powered andthe socket-outlet must be easily accessible.Die Steckdose sol1 nahe des Geraetes eingebaut werden undleichter Zugang haben

No user-serviceable parts inside.Kein gebrauche Zugang noetig.

Battery replacement by qualified service personnel only.Batterieaustauch nur vom qualifizierten Wartungspersonaldurchgefuehrt werden.

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SOLA 3 1 0 BATTERY NOTICES

Recycle used batteries in accordance to local codes or follow the return instructions included with the

UL-J replacement battery pack.

Do not dispose of used batteries with ordinary trash.Proper disposal of batteries is required.

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SO 3 1 0

List of Figures

Fig. 1 Front Panel

Fig. 2 Rear Panel - Australian Models

Fig. 3 Rear Panel - European Models

Fig. 4 DB-9 Port on Rear of UPS

Fig. 5 DB-9 Adapter Schematic

Page 1

Page 2

Page 2

Page 8

Page 9

Figures/Tables

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SOLA 3 1 0 CONTENTS

Preface ................................................................................i

Notices ............................................................................... iSafety Symbols .................................................................... iiiSafety Notices ...................................................................... ivSafety Warnings ................................................................... vBattery Notices .................................................................... viiList of Figures .................................................................... viiiList of Tables ..................................................................... viiiContents ............................................................................. ixFront Panel ......................................................................... 1Rear Panels ......................................................................... 2Introduction.. ....................................................................... 3Sizing the Load .................................................................... 4Laser Printers and Your UPS .................................................. 4Installing Your SOLA 3 10 ...................................................... 5When a Power Failure Occurs ................................................. 10When Power Returns ............................................................. 10Cold Start Feature.. ............................................................... 11Voltage Regulation ................................................................ 11DC Shutdown ...................................................................... 12Test/Silence Switch ............................................................... 12Communications ................................................................... 13Battery ............................................................................... 14Battery Life ......................................................................... 14Storage .............................................................................. 15Maintenance and Cleaning ...................................................... 15Fuse Replacement ................................................................. 16Troubleshooting Guide.. ......................................................... 17

Specifications ...................................................................... 19Limited Warranty ................................................................. 23Return Policy ....................................................................... 24

Conten ts ix

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SO 3 1 0FRONT PANEL ALL MODELS

7

I- \ \I

.NORMAL

*BACKUP* BAT-LOW

.FAULT

TESTSILENCE

FIG. 1

Fron t Panel

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SOLA 3 1 0 REAR PANEL AUSTRALIAN MODELS (750 VA shown)#310-300-A. 310-400-A. 310-750-A. #310-1000-A.

(NOTE: One output receptacle on 300 and 400 VA models.)

FIG 2

REAR PANEL EUROPEAN MODELS (750 VA shown)#310-300-E, 310-400E, #310-750-E, #310-1000-E.(NOTE: Four output receptacles on 1000 VA model.)

FIG 3

Rear Panels 2

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SO 310 INTRODUCTION

Congratulations on your purchase of a SOLA 3 10 UPS! We trust you willfind it to be a valuable peripheral for your electronic equipment. Pleasetake just a few moments to read this manual to obtain the maximum

benefit from this advanced product.

The Sola 310 is an advanced modified sine wave, off-line UPS that canoperate in either a 50 Hz or 60 Hz environment. It switches instantly to

battery power when the input mains fails, allowing you to either performan orderly shutdown or ride through a brief blackout. The SOLA 310

automatically recharges its battery when the mains returns, as long as theSystem On/Off Switch is in the ON position.

Even with the mains from the utility available, this UPS filters surges thatcould potentially harm your equipment. If the mains is frequently or constantly low, the SOLA 310 will correct your incoming voltage to the

proper voltage without depleting your battery. The SOLA 3 10 will alsoautomatically switch to battery backup if the input line voltage goes aboveor below the specified limits (see SpecQicutions page 19).

From the moment you turn on your SOLA 3 10, your system is protectedfrom unforeseen problems. Upon start up, the SOLA 3 10 automaticallytests the functionality of the UPS as well as battery status. In addition,communications are available from the UPS to your computer or network via a DB-9 port on the rear panel of the UPS. This interface can alsoreceive a shutdown signal from your computer when the UPS is on battery

backup, allowing you to preserve your battery during extended blackouts.An adapter is provided to ensure that your SOLA 3 10 will interface withall SOLA software and connectivity products.

Your SOLA 310 UPS is equipped with a cold start feature which allowsstart-up of the UPS with no mains input or generator present. Most UPSsystems require that power be present so the UPS is already running when

power is lost. This is not necessary with the SOLA 310. N ot e: Col d sturtdefaul t s t o z (see page 11 for instructions regarding the cold startfeature).

3 Int roduct ion

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SO 3 1 0

SIZING THE LOAD

Electrical equipment is often rated in VA (volt-amps). This represents therated voltage times the rated current.

Electrical equipment usually has a manufacturers label on the rear of theequipment that indicates the voltage, frequency and current (amps) theequipment requires for proper operation.

Find the current rating in amps for each piece of equipment to be protect-ed by the UPS. To determine the VA rating of each item to be protected,multiply the amps for each item by the voltage your system is running

on (typically 230 V). Now add up all the VA ratings. This sum is theVA rating of the UPS necessary to protect your load. Round off to thenext higher VA rating if a UPS is not available at exactly the VA ratingyour equipment requires.

Most computers and their related components are rated at worst case,with all of the expansion slots or bays fully loaded at low line voltage, soyour actual load is probably less.

Types of LoadsThe SOLA 310 UPS is designed to power all modem computer equipment(herein referred to as loads). The UPS output is specifically designed towork with the switching power supplies found in microprocessor-basedequipment.

LASER PRINTERS AND YOUR UPS

SOLA does not recommend protecting laser printers with this UPS. Laser printers will overload your UPS since they have a heating cycle that causesadhesion of the toner to the paper. This heating cycle draws a largeamount of current. The SOLA 310 UPS is not capable of supplying thisamount of current.

Most laser printers are not mission critical and can therefore be protectedwith a power conditioner rather than a UPS. Just be sure that the power

conditioner you purchase can accommodate the high inrush currents of alaser printer. If your printer is mission-critcal and you want to protect itwith a UPS, the UPS must be sized to accommodate the high peak currentsurge of the printer.

In t roduc t ion 4

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SOLA 3 1 0 INSTALLING YOUR SOLA 310

1 Unpack your UPS.Although the packaging for your SOLA 310 was designed specifically for this unit and serves it well in protecting the unit from damage, you shouldunpack your unit immediately and check for signs of concealed damage thatmay have occurred in transit. Concealed damage is damage that may not berevealed by the outside appearance of the packaging.

In case of damage, please notify the delivering carrier at once to examinethe goods, regardless of the external condition of the boxes. Once you have

established a claim with the carrier, damaged merchandise may be returnedfor repair (see page 24 for Return Policy). Do not return shipping-damagedmerchandise until after your claim has been established with the carrier.Our invoice for repair charges may then be collected from the carrier.

Do not destroy packing material or boxes until the carriers agent hasexamined them. Save all packaging materials in case reshipment of theUP is required. Damages sustained in transit when shipped from theuser, especially in an incorrect container, are not covered under war-

ranty.

Locate the UPS near the equipment to beprotected.

Your UPS should be in a controlled environment. A controlled environ-ment is one that is indoor, temperature-controlled and free of conductiveor semi-conductive contaminants. The SOLA 3 10 is intended for indoor use only. There should be adequate ventilation and the location should befree of dust and fumes. Do not install the unit next to open windowswhere uncontrolled environmental conditions could affect the unit. Do not install the unit in any type of enclosure without first calling S0L.A Techni-cal Support. The unit must have unrestnkted airflow.

CAUTION

The environmental specifications in Table 1 on the next page show thetemperature and humidity limits of the UPS. Do not exceed these limits.

5 Ins alla t ion

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SOLA 310

ENVIRONMENTAL SPECIFICATIONS

Ambient Operating Temperature 0 C to 40 C (32 F to 104 F)

Ambient Storage Temperature -20 C to 50C (-4 F to 122 F)

Humidity 0% to 95 , non condensing.

Altitude 8,000 feet (2500 M) maximum.

TABLE 1

Recharge the battery.

Attach the receptacle end of the input line cord that came with your UPS tothe matching socket on the back panel of the UPS See page 2, Fig. 2 or Fig.3, depending on your model. Note that Fig. 2 and Fig. 3 are representativeof the units rear panel. Variations do occur between the different VA sizesSOLA offers. Your SOLA 3 10 UPS is provided with four line cords: onefor British installations, one for Schuko installations, and two IEC plugs for all other installations. Discard/recycle cords that you do not need. If youhave a computer application, use the IEC cords to connect your UPS to thecomputer, then use the cords from your computer to connect the UPS toyour mains receptacle.

Plug the UPS into a known live wall outlet (receptacle). See Step 4, sincethe unit must be turned on to recharge the battery.

@WA R N I N G

It is recommended that the UPS not be used with extension cords of any kind. If it is absolutely necessary to use an extension cord, it is the

users responsibility to ensure that the extension cord is properly sizedand grounded to safely accommodate the load.

Use only the input cordset supplied with the UPS. Failure to do so canresult in a fire hazard.

Turn ON the UPS via the rear panel System On/Off Switch (see page 2, Fig. 2 or Fig. 3, depending on Yourmodel).

All three front panel LEDs will illuminate momentarily. Then only theyellow BACKUP/BAT-LOW light will remain illuminated. While the

Ins talla t i on 6

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SOLA 310

BACKULVBATT-LOW light is illuminated, the SOLA 3 10 is simulating a power failure by switching to its internal battery and performing a self-diagnostic test to ensure the UPS and battery are functioning properly. This

test lasts for four seconds. After the test, the BACKUP/BAT-LOW lightwill go out and the green NORMAL light will illuminate.

Anytime during normal operation that you would like to test your unit,depress the front panel TEST/SILENCE switch. If the FAULT lightcomes on, the battery or UPS may be overloaded or abnormal. Pleasereview the Troubleshooting Guide on page 17.In order to obtain maximum runtime, the unit must remain in this state(plugged in with the System On/Off switch in the ON position) for least

eight hours to recharge the battery. This is necessary because the batterymay have lost some charge in storage and transit.The System On/Off Switch must be turned OFF if the UPS is not to be usedand is unplugged or the mains input power is shut off for extended periods.

Failure to do so will cause the battery to lose its charge and may damage your battery.

Look at the front panel of the UPS.The green NORMAL LED should be illuminated.

6 While you are waiting for the battery to recharge(approximately eight hours), fill out and mailyour warranty card to SOLA.

Read the rest of this manual to thoroughly familiarize yourself with the operation of your SOLA 310. If you wish to connectload to the UPS now, see Step 7. However, you may have less

your

battery backup time than shown in the Specifications if the battery

is not fully charged. Connect your equipment to be protected to

the UPS.There are one or more receptacles on the back panel to plug in the equip-ment you want to protect. All models containing an A in the modelnumber are equipped with Australian receptacles; all models with an Eare equipped with an IEC receptacle. If the UPS is overloaded, the inputfuse on the rear panel may blow. If this happens, refer to page 16 for fusereplacement procedures.

I

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SOLA 3 1 0

WARNINGThe use of plug adapters, outlet strips, or plug-in multiple outlet

panels is not recommended for use with your SOLA UPS. If it isabsolutely necessary to use these items, it is the users responsibility toensure that they are properly sized and grounded to safely accommo-date the load. Do not use a surge strip on the output of the UPS!

1 N o t e

When powered ON via the rear panel System On/Off Switch, the SOLA 310 will automatically select thecorrect frequency (50 Hz or 60 Hz) for your site. Thereare no DIP switches to set or other adjustments for youto make in order to obtain the correct frequency.

8 OPTIONAL: Install the appropr ia te c o m m u n i c a -tions cable and adapter between the SOLA 310and the DB-9 port of your equipment.

SOLA offers an array of software and connectivity products tosupport UPS units. Should you purchase a SOLA software or connec-tivity product to install in conjunction with a SOLA 3 10 unit, an adapter isrequired. While SOLA does not provide a DB-9 cable, the adapter isincluded with your SOLA 3 10.The pin assignment for the female end of a properly installed adapter is asfollows:Pin 1:Pin 2:

Pin 3:Pin 4:Pin 5:

Remote off. Pin 6: Mains Fail (battery operation). Not used. Pin 7: Not used.

Mains operation. Pin 8: Not used.Common. Pin 9: Common.Low battery pre-alarm.

DB-9 Port on Properly Installed Adapter

FIG. 4

Ins alla t ion 8

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SOLA 3Through the DB-9 port, the UPS and your computer receive control andmonitoring signals from one another. Following is a schematic of theadapter and a description of each pins functionality for users with their own interface requirements.

Adapter SchematicI

SOL 310IDS-9 on ww ot un t

Fig. 5

Iw60

0

cc

4

e>

Note: The following pin numbers are for pins on the rear of theunit, not the adapter.Pins 2, 3 and 5 are driven by open collector transistors. Pull upresistors connected to a source voltage of no greater than 20VDCare required on the host computer side.Pins 2, 3 and 5 have a current rating of 5OmA, noninductive at+20VDC.When the UPS is on mains operation, Pin 2 (Mains operation) isin high level and Pin 3 (Battery operation) is in low level.When the battery reserve time is less than 2 minutes, Pin 5 (Low

battery pre-alarm) goes to low level.Keeping Pin 6 (Remote shutdown) in high level (5-12 V) for more than 0.5 seconds will shut down the UPS. The UPS willautomatically wake up when the mains utility returns. Thisjh tion only operates in battery mode.Pins 4 and 7 should be connected to ground.

Installation of your UPS is now complete.

9 Ins alla t ion

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SOLA 310

WHEN A POWER FAILURE OCCURS

Upon loss of incoming mains power, your SOLA 310 smoothly andinstantaneously switches to its internal battery to provide your computer load with uninterrupted power. The green front panel NORMAL LEDlight will extinquish and the yellow BACKUP/BAT-LOW light willilluminate. The audible alarm will beep every four seconds. If you want tosilence the audible alarm during a power failure, depress the front panelTEST/SILENCE switch.

N o t e If the battery is low, the audible alarm cannot besilenced.

When there are less than two minutes of backup time left (at the presentload), the yellow BACKUP/BAT-LOW light will flash. The audiblealarm will beep once every second when the BACKUP/BAT-LOW lightis flashing the two minute warning.

WHEN POWER RETURNS

Upon return of mains power, the green NORMAL LED willilluminate once again. The yellow BACKUP/BAT-LOW light willturn off. If the battery in the SOLA 310 is weak and mains power is

present, the yellow BACKUP/BAT-LOW light will flash. The green NORMAL light will remain illuminated if mains utility is present duringa low battery condition.

Opera t i on 1 0

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SO 310 COLD START FEATURE 50 Hz Environments Only

I 9 N o t e The units will always operate at 50 Hz when startedfrom battery using the cold start feature.

Your SOLA 310 UPS is equipped with a cold start feature which allowsstart up of the UPS with no mains i nput present . This allows smooth start-up of your system even if there is no mains line or generator available.Most UPS systems require that power be present so the UPS is alreadyrunning when power is lost. This is not necessary with your SOLA 3 10.

If your SOLA 310 was turned off for some reason (i.e., moving the UPSor cleaning it) and you need to restart the UPS during mains power loss,simply turn on the rear panel System On/Off Switch while depressing theTest/Silence switch on the units front panel. The SOLA 3 10 will start upfrom battery. \

VOLTAGE REGULATION

If your incoming mains line voltage is low, the SOLA 310sinternal booster will raise the output voltage to the 230V your equipment requires without draining the internal battery. If theinput line voltage from your incoming mains line is too high or

below the minimum required by the internal booster, the SOLA310 will automatically switch to BACKUP mode, providingcorrect power to your equipment from its internal battery.

Note Whenever the UPS engages or disengages the linevoltage booster, the UPS will click and maymomentarily transfer to battery power.

11 Operation

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SOLA 3 1 0 DC SHUTDOWN

In the event the SOLA 310s battery has been depleted to a pointwhere it cannot support your critical load during a power failure,the SOLA 310 will shutdown. I t w i l l no longer suppl y pow er t o your cri t i cal l oad. See page 13 for a description of the low batteryaudible and visual alarms the SOLA 310 provides prior toshutdown.

Upon return of mains power, depending on the voltage level your battery was at when power was restored, one of two things willoccur: 1) The front panel lights will all be OFF. The front panel

red FAULT light will then illuminate. The audible alarmwill continuously sound. To clear this condition, you willhave to turn OFF the rear panel SYSYEM ON/OFFswitch, then turn it back ON. Make sure you have backedup your work and your load is not doing anything criticalwhen you turn off the UPS.

2) The yellow BACKUP/LOW-BAT light will flash. Thegreen NORMAL light will be steadily illuminated. Theaudible alarm will sound every four seconds. In this case,you do not need to do anything to clear this condition.The SOLA 310 will recharge its battery automatically.You can silence the alarm by pressing the Test/Silenceswitch.

TEST/SILENCE SWITCH

This switch is used to test UPS operation. This switch will only test your system when incoming mains is available. Pressing this switch forces theUPS to go to battery. When you press this switch, the green NORMALLED will go out and the yellow BACKUP/BAT-LOW LED will illumi-nate. The audible alarm will emit a single beep approximately every four seconds.

When mains power fails, depressing this switch will silence the audiblealarm except if the UPS has a depleted battery. The audible alarm willresume if this switch is depressed once again, releasing the alarm silencecondition.

Operation 12

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SOLA 37C O M M U N I C AT I O N S

Your SOLA 310 UPS communicates critical system status informa-tion to you via front panel LED lights, an audible alarm and a DB-9

port on the rear panel.

LED LightsThe LED lights are located on the front panel.

NORMAL GreenThis light is ON when the UPS is receiving mains power.

BACKUP/BAT-LOW LED -YellowThis light is on but not flashing when the UPS is providing power from its battery. The light flashes when the battery inside the UPShas less than two minutes of backup time left with a full load. Whenthe batteries are weak and mains power is present, this light flashesand the NORMAL light is non-flashing. If the battery is weak, thislight will keep on flashing until the battery has recharged or until youdepress the front panel TEST button. This light will flash after anauto test or if the TEST button is pushed again.

FAULT Red.This light illuminates when the UPS is in a fault condition (e.g., battery depletion).

Audible Alarm

If the incoming mains line fails and the unit is running on battery, theaudible alarm will beep every four seconds. If the internal battery islow or if there is an overload, the audible alarm will beep once every

second. If the battery is low, the audible alarm cannot be silencedwithout turning OFF the System On/Off Switch on the rear of theUPS. If the UPS is in a fault condition, the audible alarm will soundcontinuously.

DB-9 Port/Contact Closures

A complete description of your SOLA 3 10s remote communicationcapabilities is provided on pages 8 and 9 of this manual.

13 C o m m u n i c a t i o n s

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SOLA 3 1 0 BATTERY

Your SOLA 310 comes equipped with an internal sealed, maintenance free lead-acid battery. It is neither user-replaceable nor user-serviceable. The SOLA 310UPS has been designed for quick, easy battery replacement by a qualified servicetechnician.

Listed below are the estimated run-times for the SOLA 3 10s internal batteries, based on full-load and half-load conditions.

TYPICAL INTERNAL BATTERY RUNTIMES

TABLE 2

* Battery nmtime at 100% 0.625 pf load.

Recharge time: 8 hours minimum to meet backup time if V,, = 230V.

BATTERY LIFE

Batteries have a limited lifetime, even the high-quality rechargeable batteriesused by SOLA. Battery life is impossible to predict accurately because of themany variables involved (i.e., load, cycling and ambient temperature). Experi-ence has shown that batteries can be expected to last three to five years under good conditions. Battery life can be reduced by 50% or more by operatingthe unit at temperatures of 27C (80F) or above. By operating and storingthe unit in a proper environment (see Environmental Speci cations page 6), youcan obtain maximum battery life.

Batteries should be replaced when the backup time (with the same load) is only60% of what it was when the battery was nearly new (note: initial batteryruntimes actually improve after several complete discharge cycles).

Battery/Battery Life 14

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SOLA 3 1 0 FUSE REPLACEMENT

The input fuse is located under the mains input receptacle.

WARNING

Before replacing the fuse or opening the fuse holder, turn OFF theUPS via the rear panel System On/Off Switch and unplug the UPSfrom the wall receptacle.

To open the fuse holder, use a non-metallic tool and pry the fuse holder cover from the bottom towards you. Do not use pens, pencils, paper clips,scissors, letter openers or similar fragile or metal items to remove the fuseholder cover. You should hear a double snap as the cover and the clipholding the original fuse release. Note: models 310-1000-A and310-1000-E have a twist and lock fuse receptacle. Do NOT pry thesefuse holders.

Grasp the old fuse and gently pull it out.

If you have never replaced the fuse before, there is a new spare fuse insidethe fuse holder (except for 1000 VA units). Insert the new fuse into the

fuse holder.WARNING

When replacing fuses, replace only with fuses of the same type and rating.

Install the fuse cover, ensuring that it locks in place.Turn off and unplug all of your equipment from the UPS.Plug your UPS only into the wall receptacle and turn ON the rear panel

System On/Off Switch. If the replacement fuse blows when none of your equipment is attached to the UPS, your UPS probably needs to be repaired. Contact your local SOLA distributor or the factory for instruc-tions .

If the replacement fuse did not blow, then proceed with plugging in andturning on your equipment one pi ece at a t i me, waiting a few moments

before proceeding to the next piece.

If the fuse blows after any given piece of equipment is plugged in and

turned on, then either the UPS is being overloaded for its VA rating or you may have an internal short in your equipment.

Fuse Replacement 16

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SOLA 37TROUBLESHOOTING GUIDE

Please follow the steps below in sequence before calling for assistance.

NO OUTPUT. UNIT WONT POWER UP.1. Is the System On/Off Switch at the rear of the unit in the ON position?

Turn on the System On/Off Switch.2. Will the UPS perform a cold start that is, will it start without mains

power present?Disconnect the line cord. Turn the System On/Off Switch ON whiledepressing the front panel Test/Silence Switch (see page 11, ColdStart). The unit should start from battery. If the unit does not start, call

SOLA Technical Support.3. Is mains power available to the UPS?Check your mains input with a meter. Verify that voltage is present andcorrect for the UPS and your equipment.

4. Is the input fuse on the rear of the UPS (under the input line cordreceptacle) blown?

If yes, replace the fuse with one of same type and rating (see page 16,FUSE REPLACEMENT). If the fuse blows again, call SOLA Technicalsupport.

If no, call SOLA Technical Support.5. Is the green NORMAL LED on the front of the unit illuminated withinput mains supplied to the unit?Follow the instructions titled FAULT LED IS ILLUMINATED ANDAUDIBLE ALARM SOUNDS CONTINUOUSLY on the next page.

6. Is the red FAULT LED on the front of the unit illuminated?Call SOLA Technical Support.

UPS RUNNING ON BATTERY

1. Is the yellow BACKUP LED on the front of the unit illuminated?You have lost mains power or mains power is no longer within operatingspecifications. Check your mains input with a meter. If normal operationdoes not resume when mains power returns, call SOLA Technical Support.

2. Is the input cord plugged into the UPS properly?Verify the input power cord is plugged completely into the back of the unit.

3. Is the input fuse on the rear of the UPS (under the input line cordreceptacle) blown?

If yes, replace the fuse with one of same type and rating (see page 16,FUSE REPLACEMENT). Iftbe fuse blows again, call SOLA Technicalsupport.If no, call SOLA Technical Support.

I 7 Troub lesh oo ting

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SOLA 3 1 0 TROUBLESHOOTING GUIDE c o n t d . )

Please follow the steps below in sequence before calling for assistance.

UPS SWITCHING CONSTANTLY TO BATTERY.1. Is mains input to the UPS within operating specifications?

(a.) Verify the mains input with a meter.(b.) Plug the UPS into a different line.(c.) If the problem continues after performing the two steps above, call SOLA

Technical Support.2. Is a laser printer plugged into the same mains circuit?

Plug the UPS or printer into a different mains circuit, If problem continues,

call SOLA Technical Support.

BAT-LOW LED ON FRONT PANEL IS ILLUMINATED.

1. Was there an extended power outage?(a.) Recharge the batteries for four hours. b. Press the TEST SILECE button.(c.) If the BAT-LOW LED continues to flash after you have performed

the two steps above, call SOLA Technical Support.

FAULT LED IS ILLUMINATED ANDAUDIBLE ALARM SOUNDS CONTINUOUSLY.

1. Remove the load plugged into the UPS.Check load for a short. Remove the short. Turn the System On/Off switchOFF, then ON. If the condition does not clear, call SOLA Technical Support.

2. UPS is overloaded.Remove the least critical load. Turn the System On/Off switch Off, then ON.If problem continues, call SOLA Technical Support.

3. A surge protector outlet strip is plugged into the UPS.Remove the surge protector outlet strip. Turn the System On/Off switchOFF, then ON.

4. The battery can no longer support the load and a DC shutdown conditionexists.See page 12, DC SHUTDOWN, for steps to remedy this condition.

UPS DID NOT COME ON WHEN A POWER FAILURE OCCURRED.

1. The UPS battery may be dead or completely discharged.

Remove the load from the UPS. Allow the UPS battery to recharge (see page 6, Step 3 , then turn the System On/Off switch OFF, and then ON. TheUPS will do a self-test (see page 6). If the UPS does not come on, the batterymay need replacement.

Tr o u b l e s h o o t i n g 18

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SOLA 3 1 0 SPECIFICATIONS

Input:

Nominal Voltage Rating:Input Voltage Range:

Input Current:Nominal rms current:(with full load on the UPS)

Maximum rms current:

Input Frequency (in Hz):Nominal:

Range:

Input Protection:

Power:VA Rating:

23OV166V - 263V +I-3 .

Model 310-300-A& 310-300-E:

Model 310-400-A& 310-400-E:

Model 310-750-A& 310-750-E:

Model 31 O-l 000-A& 31 o-1 000-3:

Model 310-300-A& 310-300-E:

Model 310-400-A& 3 10-400-E:

Model 310-750-A& 310-750-E:

Model 31 O-l 000-A& 31 O-l 000-E:

50160 Hz, +I- 3Hz.

50 Hz: 47-53 Hz.60 Hz: 57-63 Hz.

Model 310-300-A& 3 10-300-E:

Model 310-400-A& 310-400-E:

Model 310-750-A& 310-750-E:

Model 31 O-l 000-A

31 O-l 000-E:

Model 3 10-300-A& 310-300-E:

Model 310-400-A& 310-400-E:

Model 310-750-A& 310-750-E:

Model 31 O-l 000-A

& 31 O-l 000-E:

1.43A

1.91A.

3.59A

4.78A.

1 76A maximum

2.35A maximum

4.00A maximum.

5 aaA maximum.

3 15A fuse.

3 15A fuse.

4 00A fuse.

6 30A fuse.

300 VA.

400 VA.

750 VA.

1000 VA.

79 Specif ica t ions

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SOLA 37

SPECIFICATIONS cont d .1

Power con t d . ) :

Watts:

Output Power Factor:

Output Voltage:Waveform:

Nominal voltage V,O, :

Line Mode Regulation:For input voltagebetween + 15% and-15% of nominal

For input voltagebetween -15% and

-22.5% of nominalBattery Mode Regulation:

Output Frequency Range:Line mode or boost mode:

Battery mode:

Efficiency:Line mode or boost mode:

Battery mode:

Model 310-300-A& 310-300-E: 190 Watts.

Model 310-400-A& 3 10-400-E: 250 Watts.

Model 310-750-A& 310-750-E: 470 Watts.

Model 31 O-l 000-A8, 31 O-l 000-E: 625 Watts.

0.625 typical.

Modified sinewave.

230V.

VOUT = VI,

VOUT = v,,x 1.12V = 230V +/-lo (Note: V = 230V-lo ? at 15 seconds before the two minuteshutdown alarm.)

Same as input frequency.

50 Hz/60 Hz, +I-1 Hz (free running).

90% minimum.

70% minimum (at 100% load withbattery fully charged).

Short Circuit and Overload Protection:Line mode: Same as input protection.

Battery mode:

The inverter is fused and current limiting.

Specif icat ions 2 0

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SOLA 3 1 0 SPECIFICATIONS c o n t d . )

Battery: See Table 2, page 14.

Recharge time: 8 hours to rated runtime at V,, = 230V.

Communications Interface:Front paneldisplay:

Audible alarm:Line Loss:Battery Low:

UPS Fault:Overload:

Green LED = Normal.Steady Yellow LED = Back-up

(on battery).Blinking Yellow LED = Battery low.Red LED = Fault.Test/Silence switch.

One beep every four seconds.One beep every one second.

Continuous tone.Continous tone.

Interface:

Transfer:

The unit has a single DB-9 connector on the rear of the unit. UPScontrol and monitoring signals can be sent to your host computer viathis DB-9 and the DB-9 adapter enclosed with your unit. Refer topages 8 and 9 for full pinout details of the DB-9 and the adapter.Thesesignals include:

Mains Operation.Battery Operation.

Low Battery Alarm.Remote Shutdown.

Mains to inverter (from full load to no load): < 1 Oms typical

during blackoutcondition.

lnverter to mains(from full load to no load): < 1 Oms typical

during blackoutcondition.

Environment:Temperature:

Operating:Storage:

Humidity:

Acousticnoise level:

O= C to 40 C (32O F to 104 F).-2O= C to 50 C f-4 F to 122 F).

0 95 , non-condensing.

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SOLA 3 1 0 SPECIFICATIONS c o n t d .

Physical:Dimensions:

Model 310-300-A& 310-300-E: 85mm W x 153mm H x 356mm D

(3.3 W x 6.0 H x 14.0 D).


(3.3 W x 6.0 H x 14.0 D).


(4.8 W x 7.8 H x 13.9 D).

Model 31 O-l 000-A& 31 O-l 000-E: 122mm W x 198mm H x 387mm D(4.8 W x 7.8 H x 15.2 D)

Weight:Model 310-300-A

& 310-300-E: 7 Kgs. (15.4 Lb )Model 310-400-A

& 3 10-400-E: 7 Kgs. (15.4 Lbs.)Model 310-750-A

& 310-750-E: 13 Kgs. (28.7 Lbs.)

Model 31 O-l 000-A& 31 O-l 000-E: 14 Kgs. 32.OLbs.j

Safety Agency Approvals:TUV EN50091-1 (1993.05) and CE Mark.

Mechanical:Cooling: Convection cooled.

Output Receptacles:Model Number of receptacles3 10-300-A 1310-300-E: 23 10-400-A 13 10-400-E: 2310-750-A 2310-750-E: 231 O-l 000-A 431 O-l 000-E: 4

Speci f ica t ions 2 2

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SOLA 3 1 0

LIMITED WARRANTY

SO warrants this hardware product against defective material or workman-ship for a period of two years from the date of purchase by the end-user.Consumable and/or field replaceable items such as fuses and MOVs are notwarranted.SOLA will repair or replace the defective product at no charge to the buyer andwill pay all reasonable domestic two-way ground freight charges. The warrantyis void if SOLA determines that the product was subjected to conditions outsidethe normal operating characteristics stated in the manual, or if there had beenshipping damage. Any technical advice furnished before or after delivery inregards to the use or application of SOLA products is furnished without chargeand on the basis that it represents SOLAs best judgement under the circum-stances, but it is used at the recipients sole risk. SOLA shall in no event beliable for other direct, special, incidental, consequential, indirect or penalcharges.

Limitation of Remedies

Excepting injuries to persons or damage to physical property, SOLAs liability

(whether under the theories of breach of contract or warranty, negligence, or strict liability) for product it manufactures and/or sells shall be limited to the purchase price of such products.

Consequentid Damages

In no event shall SOLA be liable for consequential damages arising out of or inconnection with this agreement. Including without limitation breach of anyobligation imposed on SOLA hereunder or in connection herewith.There are no other warranties which extend beyond the description of theface thereof.

Repaired Products

Warranty on repaired products is for ninety days, on the repairs made, or theremainder of the warranty, whichever is greater.

2 3 Warranty

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SOLA 3 1 0

RETURN POLICY

Most instances of initial failure to operate properly can be remedied through atelephone conversation between the user and SOLA. Telephone and fax numbersfor principal SOLA offices arc on the back cover of this manual.

If, during the course of your call, it is determined that a product must bereturned, your service representative will provide you with instructions.

All returns to SOLA must have an R/A Number. The following information isrequired to obtain an R/A Number:

1. SOLA catalog number.2. Serial number.3. Company name, address, phone number and contact person.

4. Proof of purchase.5. Special instructions, if any.

6. Description of problem.

Shipments must be made in the original packing container. Damage resultingfrom shipment in a non-original container will void this warranty.

For proper handling upon receipt at SOLA, the R/A Number must be clearly placed in several locations on the outside of the package. SOLA is not responsi- ble for damage to returned goods not packaged properly or customer-abusedunits.

Return Policy 24

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You have purchased a UPS that will provide you with many years of service, protectingyour equipment from surges, sags, and blackouts. This product incorporates the highestquality standards in engineering, manufacturing and testing, and carries a limited twoyear warranty against defects in material and workmanship. This product is backed byover 60 years of pride and integrity. We are sure you will agree, there is no substihlte for a SOLA.

Did you know that SOLA also makes: Single phase UPS systems up to 15 kVA Plug-in Power Conditioners to 3 kVA Hard-wired single phase power conditioners to 15 kVA Constant voltage transformers to 7.5 kVA mains/DC switching and linear power supplies CVDC constant voltage ferroresonant power supplies Low voltage general purpose transformers Industrial control transformers Three phase UPS systems up to 350 WA.

SOLA products are available through an extensive distribution network. These distribu-tors offer literature, technical assistance, and a wide array of off-the-shelf products for the fastest possible delivery.

In addition, SOLA field sales offices are conveniently located to provide prompt attentionto customer needs. Call SOLA direct to find the closest authorized distributor.

Principal facilities:

Phone FacsimileNorth America:Inside Illinoisor overseas: (708) 439-2800 (708) 439-l 160Outside Illinois: (800) 289-7652 (800) 626-6269Inside Canada: (800) 265-7652 (800) 387-0731Outside Canada: (416) 252-6465 (416) 252-3275Australia:SOLA Australia (61) 3-706-5022 (61) 3-794-9150

Europe:SOLA U.K. (44) 1234-327941 (44) 1234-216926Borri Elettronica (Italy) (39) 575-5351 (39) 575-310077SOLA AG (Switzerland) (41) 56-339595 (41) 56-339555Mexico:Industrias SOLA Basic (525) 558-1833 (525) 558-7576Singapore:SOLA Singapore (65) 742-9796 (65) 742-853 1

SOLA: Worldwide Manufacturers of Power Protection, Conversion and Transformation Products

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