Embed Size (px)
Citation preview
9 November 2017
Mr Darren Stanley
Chief Executive Officer
Wilsons Rapid InsightsConference Presentation
Specialists in secure enterprise information management
Corporate History
A trusted brand that manages information in complex environments
▪ Formed in 2007
▪ Began with providing specialist advisory, training and
technology services to federal government departments
▪ Services delivered predominantly under long-term contracts
▪ Expanded into the private sector and into state & local
governments
▪ Listed on the ASX in November 2014
▪ Continued to grow organically and diversify solution &
software offerings
▪ Have conducted several acquisitions since listing
▪ Have added professional management into the original
founder team
▪ Now a pure play software and technology company
▪ Industry leading margins and strong growth in key national
security, defence and health sectors 2
Armistice Day 2009 in Afghanistan
Running the country remotely – April 2014
Leading software & tech company…
3
With genuine differentiators……
With Unique IP
Proven Pedigree
Scalable SaaS
Solutions
Long-term Revenue Contracts
Best Practice EBITDA Margins
(>30%)
Strong growth (right markets,
right time)
With strong & aspirational leadership
Education
A Trusted Brand with proven pedigree…
4
Across multiple high-growth markets
• Key growth vectors being Health and National Security/Defence
Private Sector
Leading Australian Telco
Government
Australian Government
Solicitor
Health
Sector
Business-critical
software
Big Data &
Knowledge
Management
Digital
Solutions
Defence &
Secure Agencies
Australian Government
Department of Defence
A focus on IP scalability
Research & DevelopmentSecurity, Risk, Identity, Military, Intelligence, Health,
Information Management
AdvisoryBusiness Transformation, Enterprise Risk,
Digital Transformation, Enterprise Content
Management, ICT Strategy, Enterprise Service
Management
SolutionsBespoke Design & Build, System
Integration
Managed ServicesService Desk, Service Management, Field
Services, Service Operation, Support
Services, Facilities Management
IT as a ServiceUnified Comms, Desktop
management, Application,
Infrastructure, Network, Data
Centre, Control Centre
Software as a ServiceECMaaS, IDaaS, VCaaS
Integration Platform
as a ServiceHealth IPaaS
Platform as a ServiceServiceNow®, Microsoft Azure ®,
Amazon Web Services ®
Infrastructure as a
ServiceCitadel Cloud, Microsoft
Azure ®, Amazon Web
Services ®
ProductsLaboratory Information Systems, eBloods, Kapish
eDRMS Productivity Suite, Assured Identify
Management, Citadel Information Exchange (CiX)
5
Citadel Information Exchange (Citadel-IX™)
Secure Enterprise Content Management
▪ Citadel-IX™ combines Enterprise Content Management (ECM), secure Cloud based technology,
value add software, premium service management and expert ECM knowledge as a secure, scalable
and robust solution
▪ Latest technology and software to support Cloud first strategies
▪ Get connected anywhere, anytime and from any device
▪ Enterprise wide content management for small to large organisations
▪ Flexibility to use Citadel’s secure Cloud platform or top tier Cloud providers
▪ 24 x 7 monitoring and support from local experts
▪ Flexible pricing arrangements
Citadel-ix™
Strategic rationale
Key outcomes for
CGL
Citadel Overwatch
7
X% X%
Security Incident and Event Management Solution
▪ Secure hosted solution to ingest all system, network & application logs into ‘Citadel
OverWatch’. Inbuilt cybersecurity capabilities to protect, respond and resolve.
▪ Security Operations Centre capability with event Monitoring and incident handling, intrusion
hunting team, intelligence cell and forensic team.
Strategic rationale
Key outcomes for
CGL
Federating information – extending information boundaries securely
Innovating across networks
8
▪ Developing next generation of Secure Content &
Collaboration;
▪ Have completed prototype design; and,
▪ Solution combines:
– Collaboration & search via shared web front-end
– Standardised reports and templates
– Fully integrated information back-end (linking 2200
disparate document stores) and ensuring ‘single
version of the truth’ always available
– Increased resilience when connectivity is unreliable
– Security to operate across sensitive and restricted
networks globally
– Low bandwidth/mixed bearer solutions
– Managed service to ensure solution is always
supported
Strategic rationale
Key outcomes for
CGL
Citadel Social Safeguard
9
X% X%
Monitor, Archive & Secure Social Media
▪ Monitors all social media activity for potential threats, records all activity and applies rules
to posts to intervene if required. Partnership with Social Safeguard.
▪ Provided as a hosted solution and billed as a monthly service fee.
Strategic rationale
Key outcomes for
CGL
Citadel Media Exchange (CMx)
10
X% X%
Advance Real Time Communication
▪ Fully hosted, highly available media platform which provides secure hi-quality, real-time
video, audio and data processing capability in partnership with WebRTC and Pexip.
▪ High performance infrastructure from within an ASD certified PROTECTED cloud.
▪ Media Server provides advanced media processing capabilities .
▪ Simple to integrate third party media processing algorithms such as speech recognition,
sentiment analysis, facial and license plate recognition.
Strategic rationale
Key outcomes for
CGL
Citadel Integrated Data Exchange (IDX)
11
X% X%
Fully Managed Big Data Platform
▪ Platform for mission critical big data solutions for Law Enforcement & Intelligence agencies
in partnership with JATOM Systems Inc (JSI).
▪ High performance infrastructure from within an ASD certified PROTECTED cloud.
▪ Flexibility to accept, analyse and enrich all types of structured and unstructured data.
Strategic rationale
Key outcomes for
CGL
CitadelNow
12
X% X%
▪ Customer Service Management
▪ Contract Management
▪ Risk and Governance
Compliance
▪ Project & Portfolio Management
(Business Management)
including real-time reporting
▪ Sales Automation Plugin
▪ Performance Analytics for CSM
▪ Performance Analytics for
Service Management
▪ Performance Analytics for IT
Business Management
Enterprise Service Management (ESM)
Remote Care & Virtual Waiting Room
Secure Remote Connectivity▪ We provide a range of solutions that enable you to optimise, integrate and innovate across your health
organisation through our Citadel Health Exchange Platform
Citadel Assured Identity Management
▪ Citadel-AIM™ provides an overarching identity management service on an Oracle platform for
ensuring agency compliance with the internal personnel security and privacy requirements of the
Australian Government.
▪ Secure, accredited identity management service
▪ Single point of compliance reporting on identities
▪ Standardised identiy processes & consistent authorisation processes
▪ Automated workflos for aggregating & applying identities
▪ Single point of identity creation – to government standards
▪ Elimination of duplicate or languishing accounts
▪ HR-integrated account creation & provisioning with Active Directory
Citadel-aim™
Secure and single point identity creation
Competitive landscape
15
We co-operate and/or compete with mostly Tier 1 Global Brands
Business-critical Software
Data & Knowledge
Management
Digital
Solutions
Strategic rationale
Key outcomes for
CGL
Opportunities
Opportunities and Threats
▪ The security of Australia - Using secure, connected, mobile, intelligent systems to keep
Australia safe in an era of increasing and rapidly evolving threat
▪ Connected Health – particularly in the area of de-identified data sets to aid decision making and
nationwide secure systems interoperability
Threats
▪ Timely decision making at all levels of Government – average decision making cycle still in
excess of 1 year in spite of rapid technological changes and disruption
▪ Global players still often preferred – despite changes in policy position by the Government
SWOT Process
▪ Solutions with deeply embedded IP/IC – not easily able to be replaced and once implemented,
must be supported for at least 4 years (incumbency matters)
▪ Requiring deep domain knowledge of the environment
▪ With the requisite clearances and process knowledge
▪ Price not key determinant of decision
16
Transaction highlights
PJAS overview
Strategic rationale
Key outcomes for CGL
Continued strong growth…
17
We are in the right markets at the right time
Case study: Business-critical software
Delivering e-health integration in a disconnected sector
▪ Our modular solutions include amongst others:
– Order placement and management
– Positive patient identification
– Specimen and Image handling
– Point of care testing (POCT)
– Biochemistry, microbiology and haematology
– Molecular diagnostics and molecular genetics
– Immunology, oncology and anatomical pathology
▪ We run the largest Australian-based laboratory information
system supporting over 34 laboratories, 3500 laboratory
staff on a 24/7 basis;
▪ Over 50,000 daily transactions (approx. 40% of all public
hospital tests nationwide);
▪ Hold 28 years of patient histories for data analytics/BI; and,
▪ Leveraging this case study into other health areas.
18
Case study: Knowledge Management
Largest Enterprise Information Management solution in
Australian Government
▪ Chosen because of pedigree as a security specialist;
▪ Provide an ‘end-to-end’ solution: scoping, training, migration,
integration, security & service support;
▪ Over 110,000 users (30,000 log in every day) accessing over
400 million electronic objects from across the globe;
▪ Size and complexity of this deal usually reserved for global SIs,
but in this domain we are seen as an obvious Strategic Partner;
▪ Contract has been held since 2005 including progressing
through three further ‘market retests’; and,
▪ This model is replicable into other Government and Corporate
clients in regulated markets.
19
Case Study: Digital Solutions Integration
Setting a new benchmark in health - The New Royal Adelaide Hospital (NRAH)
▪ Sole provider of unified communications to NRAH,
responsible for design, installation and maintenance
of systems and components:
– Technical suites (operating theatres)
– Lecture theatre supported by six additional
learning spaces
– Check-in, Location and Way finding Kiosks
– Supporting networks
▪ Installation completed in 2016;
▪ Contract initially delivered $29m in revenues for the
design and construction phases;
▪ Then we entered into the first 5 year term of a
maintenance agreement; and,
▪ Additional technology refreshes expected throughout
life of PPP.
20
Major contracts locked in for FY18
▪ 60-70% of FY revenues booked as at 1 July in each year
▪ No major contracts due for renewal in FY18
▪ 1-2 additional managed service contracts added most years
▪ Strong history of renewal through exceeding client requirements (5 year
extension on Queensland Health contract to 2022)
▪ Strong pipeline of ‘net new’ opportunities
19
93
19
94
19
95
19
96
19
97
19
98
19
99
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
20
13
20
14
20
15
20
16
20
17
20
18
20
19
20
20
20
21
20
22
20
23
Contract 1
Contract 2
Contract 3
Contract 4
Contract 5
Contract 6
Contract 7
Contract 8
Contract 9
Contract 10
Contract 11
Contract 12
Key:
Original contract
First renewal
Second renewal
Third renewal
FY18 year end
Summary:
21
Key outcomes for
CGL
Acquisitions adding value
Kapish deepened capabilities and extended customer reach in Enterprise
Information Management
▪ Successfully integrated into Citadel’s Knowledge division - founders have stayed on and focused
on driving new growth in new geographies including NSW and QLD
▪ Invested in new product development capability - Successfully developed secure SaaS solution for
enterprise level clients such as Transport and Main Roads
▪ Now HPE Platinum Partner (only one in APAC) - Leveraging HPE channel for additional services
▪ Current focus:
– Delivering the entire product suite As-a-Service via cloud providing greater effectiveness and efficiency
for clients
– Integrating with other content management products such as SharePoint and Objective
Charm Health acquisition strategically aligned in growing e-health sector
▪ Australia’s leading supplier of specialist oncology e-health systems, solutions used by leading
public and private health providers of cancer care
– Acquisition strategically augments e-health capabilities, particularly in the areas of on-premise and
cloud-based oncology
– Expands health clientele to include large private sector health providers
22
Transaction highlights
1. S overview
Strategic rationale
▪ Strong pipeline across all sectors:
– Queensland Health Contract extended to 2022
– Defence contracts stable through FY18
– Pipeline to replicate existing case studies into other clients
– Opportunities being developed in new markets leveraging
Citadel’s pedigree of managing information in complex
environments
▪ Continued focus on building IP and SaaS solutions:
– Will require greater upfront investment, so will trade some
margin for revenue growth in early stages of new contracts
▪ Will continue to explore M&A opportunities in support of organic
growth strategies
▪ Continuing to innovate:
– Security Information Event Management (SIEM)
– Citadel IDX
– SocialSafeGuard
Well positioned for continued growth
23
Q&A
Appendices
25
Transaction highlights
Strategic rationale
Key outcomes for
CGL
Board of Directors…
Mr Kevin McCann, AM
Chairman & Independent Non-
Executive Director
▪ Former Chairman of Macquarie Group and Macquarie Bank.
▪ Chairman of the Sydney Harbour Federation Trust and the Menzies Research Centre.
▪ Fellow of the Senate of the University of Sydney, Co-Vice Chair of the New Colombo Plan Reference
Group, as well as a member of the Male Champions of Change. Member of the Order of Australia in 2005.
▪ Bachelor of Arts and Law (Honours) from Sydney University and Master of Law from Harvard University.
Dr Miles Jakeman
Deputy Chairman & Executive
Director
▪ CGL co-founder and Managing Director from inception to 2016.
▪ Highly skilled in business strategy, security risk management and staff development.
▪ Extensive experience working overseas with multinational companies with full P&L responsibility.
▪ PhD Asian Studies and a PhD in Business Leadership.
Lieutenant General Peter Leahy,
AC (Rtd)
Independent Non-Executive Director
▪ Retired in 2008 as the Chief of Army.
▪ Professor at the National Security Institute at the University of Canberra.
▪ Chairman of the Salvation Army Red Shield Appeal Committee in the ACT, Chairman of ”Soldier On”, and
Chairman of the Australian International Military Games (Invictus).
▪ Member of the Australian Institute of Company Directors and a NED at Codan (ASX: CDA) and Electro
Optic Systems Holdings (ASX: EOS).
Ms Deena Shiff
Independent Non-Executive Director
▪ Extensive executive experience in the communications industry, serving as Group Managing Director at
Telstra Corporation between 2005 and 2013 where she managed $5Bn in annual revenues.
▪ Chairmanships include BAI Communications and the Alertness CRC. She is also a NED with Appen Limited
(ASX: APX), the Sydney Writers’ Festival, and Opera Australia.
▪ Bachelor of Science (Economics) from the London School of Economics and Political Science and a
Masters of Arts (Law) from the University of Cambridge.
Ms Anne Templeman-Jones
Independent Non-Executive Director
▪ Over 20 years’ experience in institutional and commercial banking, wealth management and insurance.
▪ Significant experience as a Chair and non-executive director of listed and unlisted entities.
▪ Strong audit background and currently a NED of HT&E Limited, GUD Holdings Limited, and Cuscal Limited.
In addition, Anne is the Chair of the Financial Advice Licensee Subsidiary Companies of the Commonwealth
Bank of Australia.
Mr Mark McConnell
Non-Executive Director
▪ Founder of New Territories Investments (NTI), a private equity fund focussed on clients in North Asia.
▪ Extensive experience in acquisitions, capital raising and strategy.
▪ Member of multiple private boards and previously served on several public company boards.
▪ BSc and MBA and is a fellow of AICD. 26
Transaction highlights
Experienced management team…
Mr Darren Stanley
CEO
▪ Strong tech background gained from working internationally and domestically in a range of Executive roles.
▪ Prior to joining CGL, Darren worked in senior positions with the Commonwealth Bank and SMS
Management & Technology where he managed Banking, Finance and Resources Industry verticals.
▪ Darren was also an Officer of the Australian Army Engineer Corp with postings all over the world including
Asia and the Middle East.
▪ His skills cover business strategy, client and staff management, business development, operational
excellence and leadership.
Mr Robert (Andrew) Burns
CFO
▪ Andrew has been CFO and Company Secretary since 2008. Prior to joining CGL, he spent 10 years with
GE in various leadership roles including Finance Manager of GE Healthcare ANZ and Six Sigma Quality
Leader for GE Healthcare Financial Services globally.
▪ Andrew is a proven leader of change with strong competencies in financial management, accounting, and
process improvement techniques.
▪ Chartered Accountant, graduate of the AICD, as well as a Six Sigma Master Black Belt and an alumni
member of Australian Graduate School of Management’s MBA Program.
Ms Cindy Schwartz
General Manager
▪ Cindy is the GM responsible for Advisory, People and Knowledge Management solutions.
▪ Previously, she worked for Microsoft as the Solutions and Pre-Sales lead for Australian Services and the
Enterprise Strategy and Cloud business for Microsoft Services Asia.
▪ Cindy has extensive background in Professional Services and specialises in Business Strategy and Cloud
Solutions for the Enterprise Collaboration/Knowledge Management space.
Mr Stephen Lynch
General Manager
▪ Stephen is GM Health and has over 28 years’ experience in the Health Industry in Australia and
internationally as a manager, sales executive and health strategist.
▪ Previous roles include COO of Global Health where he was active in the e-Health reforms and involved in
projects for secure message delivery to GP’s and other primary care providers. Stephen also worked at
Digital Equipment Corporation (DEC) as the Business Development Manager for the Health industry and
remained in that role through their merger with Compaq Computer Corporation (now Hewlett Packard).
Mr Mike Ricketts
General Manager
▪ Mike is GM Technology & Integration. He is also responsible for the creation and management of the
company footprint in Melbourne and the expansion of operations in South Australia.
▪ He has extensive management experience working with medium and large businesses across a range of
industries with a particular emphasis on sales, operational leadership and change management. His most
recent experience in the technology space has seen him lead large scale, complex deployments into the
education and government sectors.
Mr Brent Kuhl
General Manager
▪ Brent is the GM Solutions and has over 15 years’ experience in technical delivery and is responsible for
Citadel’s product development and ICT operations. He has held management roles in Software
Engineering, IT Operations, Service Delivery and Consulting in Australia and abroad.
▪ Brent has extensive management experience managing large development teams and delivery innovative
products to consumers, government and enterprise.
▪ Prior to joining CGL, Brent work as the APAC Manager of Application Services for SMS Management &
Technology, specialising in delivery of cloud applications to clients throughout Australia & Asia.27
The information contained in this presentation prepared by The Citadel Group Limited (ASX:CGL) is
not investment or financial product advice and is not intended to be used as the basis for making an
investment decision. This presentation has been prepared without taking into account the investment
objectives, financial situation or specific needs of any particular person. Potential investors must make
their own independent assessment and investigation of the information contained in this presentation
and should not rely on any statement or the adequacy or accuracy of the information provided.
To the maximum extent permitted by law, none of the CGL Group of Companies, its directors,
employees or agents accepts any liability, including, without limitation, any liability arising out of fault or
negligence, for any loss arising from the use of the information contained in this presentation. In
particular, no representation or warranty, express or implied, is given as to the accuracy, completeness
or correctness, likelihood of achievement or reasonableness of any forecasts, prospects, statement or
returns contained in this presentation. Such forecasts, prospects, statement or returns are by their
nature subject to significant uncertainties and contingencies. Actual future events may vary from those
included in this presentation.
The statements and information in this presentation are made only as at the date of this presentation
unless otherwise stated and remain subject to change without notice.
Important Notice and Disclosure
28
Investor enquiries
29
Darren Stanley, CEO
Tel: +61 2 6124 0800
Ronn Bechler, Investor Relations
Tel: +61 400 009 774
