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Driving the business case and user adoption for SharePoint
Presented by:Joe Giegerich
Managing [email protected]
www.Gig-Werks.com
Today’s Presentation will cover:
• About Gig Werks• Six Pillars of SharePoint• Evaluating the business needs and priorities • Governance and security• Driving adoption • Bringing together disparate line of business systems• Q&A
www.Gig-Werks.com
About Gig Werks
• Company began in 2002• Gold Partner Since 2002• Field managed since 2004• Microsoft Best Partner in 2010, 2011, 2012• Various other Microsoft Awards and Tech Forum Award Winner 2008• Invited into the Partner Evidence Program for SharePoint 2010 & 2013
• Market Focus• From 100 seats to 150,000• Headquartered in New York, with clients across the United States
www.Gig-Werks.com
Microsoft SharePointThe Business Collaboration Platform for the Enterprise and the Web
Connect and Empower People
Cut Costs with a Unified Infrastructure
Rapidly Respond to Business Needs
Communities
Search
Sites
Composites
ContentInsights
www.Gig-Werks.com
• Invest in formal planning upfront• Roadmap
• Long term goals• Short terms goals
• Use Case Development• Interview key stakeholders and SME’s• Develop stories, agnostic of technology
• Taxonomy and Information Architecture• Due diligence research on potential ISV’s
• ROI and performance impact evaluation• Focus on three key areas of SP’s ability• Process automation• Business Intelligence• Content Management
Evaluating the business’ needs and priorities
www.Gig-Werks.com
Evaluating the business’ needs and priorities
Process Automation
www.Gig-Werks.com
Evaluating the business’ needs and priorities
Business Intelligence
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• Content Management
Evaluating the business’ needs and priorities
Content Management
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• Content Management
Evaluating the business’ needs and priorities
Content Management – Term Store – SharePoint 2013
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• Content Management
Evaluating the business’ needs and priorities
Content Management – SharePoint 2013
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Evaluating the business’ needs and priorities
Content Management - Governance and Security– SharePoint 2013Site-level retention policiesCompliance levels extended to sitesPolicies include:
Retention policy for sites and Team Mailbox associated with siteProject closure and expiration policy
Discovery CenterDesigned for managing discovery cases and holdsEstablishes a portal through which you can access discovery cases to conduct searches, place content on hold, and export content
www.Gig-Werks.com
SharePoint ISV Partner Ecosystem
BPIO
ECM Interop• OpenText• EMC-Documentum• IBM-FileNet• Oracle-Stellent• SAP
Records Mgmt• HP-Trim• CA• Unique World
Transactional Content Mgt.• KnowledgeLake•Informative Graphics Corporation (IGC)
• BlueThread• Hyland• Image Source• ClearviewDigital Asset Management• Telestream• Artesia• Equilibrium
Forms• Tec-IT• Kayentis• Texcel
LOB Integration• Sitrion (SAP)• ERP-Link
Document Assembly• Business Integrity• Xinnovation• Content
Technologies• MarkLogic
Physical Records Mgmt• OmniRim• Iron Mountain• Productiv
Content Migration• Casahl• Tzunami• Metalogix• Quest
Archiving• Commvault• EMC-Centera• Hitachi Data
Systems• Network Appliance• Allen Systems• Mimosa
Search
Taxonomy Management• Concept Searching• Interse• SchemaLogic• Synaptica
Query Enhancements• BA-Insight• Sinequa• Q-Go• Expert System
Multimedia• Coveo
BDC Connectors• BA-Insight• Handshake
Software
Protocol Handlers• Vorsite• Handshake Software• xmLaw
iFilters• Citeknet• IFilterShop
Tech Solutions
Backup & Restore• AvePoint• CommVault• Symantec – Veritas
Replication• NSI• Syntergy• Infonic (iOra)• Repli-web• Neverfail
Administration• Quest• echoTechnology• Data Assist
Offline• Colligo• Infonic (iOra)• Digi-Link
Workflow•Nintex
Social Computing• NewsGator• Telligent• ConnectBeam• Atlassian
Security• Trend Micro• Symantec
Translation Services• Idiom• IceFire
Accessibility• HiSoftware
Governance• Workshare• Mimosa• CA• Securent• ClusterSeven
WAN Optimization• BlueCoat
(Packeteer)• Cisco• Certeon• Citrix• Syntergy
Mobile• Formotus• TrueContext• Transpara
Business Solutions
Application Dev.• Corasworks• Bamboo
eLearning• IntraLearn
CRM• Relavis• Portrait Software
HR• Nakisa
Project Management•BrightWork
Legal• XMLAW• Workshare
Utilities• Flexnova
Retail• Red Prairie• Cactus Commerce• RPM Car• Wincor Nixdorf
Construction & Engineering• AutoDesk• Bentley• Dassualt• PTC• UGS
Manufacturing Visibility• Invensys• Epicor• OSIsoft• ICONICS
Healthcare• Broadpeak
Event/Response Management• E-Sponder• ESRI
Real Estate• Accruent
FinServ• Portrait Software• FiServ
Contract Mgmt• C-Lutions• Corridor Consulting
ECM Technology Solutions Business SolutionsSearch
Governance and Security
• Information Management• Who Should Determine Governance?• What Should be Governed?• Governing Information Architecture• Goals and Implementation• Governing Content• Rules and Policies• Governing Information Access• The Governance Team• Resources
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Who Should Determine Governance Policies?
• Executive Stakeholders• Financial Stakeholders• IT Leaders• Business Division Leaders• Compliance Officers
• Information Architects or Taxonomists• Development Leaders• Information Workers• Trainers
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Governing Information Access
Ask the following questions:• Permissions and Audiences
• How do I structure permissions in a site?• How do I target content to specific audiences?
• Access• How do I make this content accessible to internal users?• How do I make this content accessible to external users?
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User Adoption and Governance
Important
Governance doesn't work without user adoption and compliance. End-user training and education, in addition to good content and search, is key to user adoption.
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Driving adoption through IA
Information Architecture organizes information to maximize usability and manageability. IA helps…
• Make information easier to find• Users navigate to information intuitively• Users store and retrieve information conveniently• Eliminate redundant information• Categorize information with metadata• Create content quickly with templates• Govern information securely and verifiably
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• Usability• Home Page• Something for everyone
• Dept. Sites• Something for CXO’s
• Search• Templates
• Employee Training• Administrative• End User
Driving adoption
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Driving adoption – Training
• Train the trainer• Use videos• Get rid of the out of the box help and replace with your own custom• Training should be on going and is an essential component of your
governance strategy
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• Single point of entry for users in the enterprise• Resurfacing existing legacy application• Ending the silos of ASP applications
Bringing together disparate line of business systems
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Q & A
black and white solutions for a grey world
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www.Gig-Werks.com
