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INDEX1. Project Report 12. Summer training Report 23. Acknowledgement 34. Employee satisfactionIntroduction 4-55. Objective of E.S 6 6. Research Methodology 77. Company Profile 8 8. About Orica 9-119. I. E. L 12-14 10. Competency survey 15-20 11. Product- General overview 20 12. Joint venture Explosive Product 21-22 13. Employee satisfaction Survey 22-25 14. Finding & Analysis 25-26 15. Questionnaires of 26-29 16. Conclusion 30 17. BIBLOGRAPHY 30

PROJECT REPORTON COMPETENCY BASED SURVED FOR EMPLOYEE SATISFACTION

Under Guidance by Submitted byMR, B. K. DUBEY JITENDR KUMARChief HR Manager VBUIndian Explosive HAZARIBAGHLimited GOMIA (JHARKHAND)

Summer Training report May-June 2013 At Indian Explosives Limited, GOMIA WORKS Wholly Owned Subsidiary of ORICA Ltd, AUSTRALIA

ACKNOWLEDGEMENTI hereby gracefully thanks to all the members of personnel department for their benevolent and conductive support and for giving me the opportunity for the successful completion of project work.Here by I thanks, indeed To Mr. B. K. DUBEY (chief HR Manager) and Mr. R. K. Sharma (Executive-IR) for their support to carry our various surveys and to collect information at different departments.Finally I would like to Thanks all those who anonymously contributed towards the successful completion of the project.

EMPLOYEE SATISFATION No company cannot achieve t goal if it does not have the right set of employee in a company largely.Determine the success of the company. This is the reason Why companies put in extensive efforts in choosing candidate for the their company, most of the times andKnowledge of the employee is considered gang his factor that is being overlooked by the most of the company owner is employee is employee satisfaction various survey and research have shown that employee satisfaction plugs a pivotal role in per performance of the candidate if the best from its employee then it should provide best to classify the need and requirement of its customer.Before one can know various ways to facilities employee satisfaction it is essential to understand what does it actually mean. Definition: The employee satisfaction is the term used to describe a situation when employee are satisfied and converted with his job and the office environment. One other employee or, employee satisfaction is the term logy used to describe are happy and contend and fulfill their and weeds at work .many measures purport that employee satisfaction is a factor in employee in employee goal achievement and positive employee morale in the workplace.Employee satisfaction, while generally a positive in your organization, can also be a downer if mediocre employee stays because they satisfied with your work environment.Factors contributing to employee satisfaction include treating employee with respect providing regular employee recognition employee offering above industry-average benefits and compensation providing employee perks and company activities and positive management within a success framework of goals, measurement and expectations.

Employee satisfaction is often measured by anonymous employee satisfaction survey administered periodically that gauge employee satisfaction is looked at in area such as.

1 management2 understanding of mission and vision3empowerment4communication5 coworker interactionThe factor of employee satisfied measured vary farm company to company.A second method used to measure employee satisfaction is meeting with small group of employees and asking the same questions verbally depending on the culture of the company ether method can contribute knowledge about employee satisfaction to managers and employees.

OBJECTIVE OF EMPLOYEE SATISFACTIONThis is really a good and also a tough work for concerns to give satisfaction to the employees. There are many ways to receive the percentage of satisfaction from employee, such as to give them their authority to do their own job with more respect, to provide them needy service 24x7 hrs., to raise their salary (if employee doing well), to distribute work criteria wise by this activity the employees will be able to do their task with ease and the accuracy will be good. Also there are many ways things have to be done to achieve the satisfaction of employees.

Research MethodologyThe employee satisfaction survey are systematic efforts undertaken by organization to measure job satisfaction levels by surveying themes, the most important of which are the work environment and the process.

Tools usedQuestionnaire method was used to collect the necessary information as for the objective of the project by consulting and discussing with the Head of personnel employed.

Objective of the Research:Objective of the project is to analyze the fluctuation employee satisfaction for the period of 5 years and the survey of competency required in different departments at various.

About OricaOrica has undergone Sever transformation since it started opening 130 years ago in Melbourne (Victoria, Australia) as a supplier of gold fields. The Original Company Jones, Scott and Co., was brought by Noble which went on to merge with Brunner Monad and Co. United Alkali Company and British Dyestuffs Corporation to form Imperial Chemical Industries PLC (ICIPLC).In 1928 Imperial chemical industries of Australia and Newzealand (ICIANZ) was incorporated to acquire and coordinate all Australasian Interest of ICI PLC. In 1997 the company became ICI Australia.In July 1197 ICI Australia became an Independent Australian company after its parent company.As a Result of sell down ICI Australia was acquired to change its name on 2nd Feb 1998 and became known as Orica. Their Acquisition of global Explosive operation of ICI PLC at around the same time was the first step on their way to becoming the Australian owned global company that they are today. Today Orica is publicly listed company with over A$ 4 billion in annual revenue and a market capitalization of Approximately A$ 3.7 billion.It has its operation in over 30 countries spread in Australia, Europe, Asia, Latin, and North America.Its Business Mining Services, Fertilizers (Incite pivot), Chemical and Orica Consumer products are all leader in their chosen markets.Mining Services It is largest business and is the worlds largest supplier of explosives detonating systems and blasts management services to the mining, quarrying and construction industries.It own 70% of Incite Pivot Ltd, Australias largest manufacturer and supplier of fertilizers.Orica chemicals are the largest chemical company in industries including food, water, mining, manufacturing, Australia and building industries.Orica Consumer products Manufactures and Distributes the regions leading brands in the paints and preparation products including Deluxe and seller, as well as range of car care and lawn and garden care products.Orica is committed to progress. It constantly seeks products innovation, make full use of technology to maximize productivity and enhance customer service, and actively pursue growth opportunities. It views Research and Development a critical to the future of the organization and continuously engage in Research and Development both internally and in partnership with bodies such as the commonwealth scientific and industrial Research organization (CSIRO). VISIONTo be the global leader in commercial blasting systems by being the best at improving our customer productivity through the application of superior know how.OUR VALUES Orica Global Culture Deliver the promiseSH & E (Safety, Health & Environment) Ensuring future No injuries to anyone else ever. Value people and the environmentTake care of yourself and others Working TogetherSuccess as a team and success as an individual.Commercial OwnershipRun the business as if its your ownAchieve great financial results Creative Customer SolutionsThink differently, deliver swiftly and capture the value Help your customer succeedAWARDS WON

INDIAN EXPLOSIVESLIMITED -SAFETYAWARDS

SL.No. Awards forRemarksPositionYear

1Highest % Govt. of1st1964 , 1965 , 1968

ReductionIndia2nd1970 , 1971,1972

of Accidents

2Low FrequencyGovt. of1st1965,1967,1968,1973,

RateIndia1973 , 2005

2nd1970 ,1971, 1972, 1974, 1977 ,1978 ,1999

3Longest AccidentGovt. of1st1965 ,1966 ,1976 ,1978 ,1981, 1998 ,

Free RateIndia ,1999

2nd1975 ,1977 ,2000

Indian Explosive limitedShortly after Independence the Government of India decides, following a suggestion by Late J. C. Bose of the planning commission, that Indian should be independent of imported commercial explosive. With the objective of setting up an industry to supply these explosives, the government approached the Imperial chemical industries (ICI) L td. London for technical assistance.A mission was sent out to India from ICI, Noble division, and Go-slow Scotland in 1949 with the objective of assessing the technical problems associated with setting up such a manufacturing unit in India. The mission traveled over 10.000 miles by air and 2,000 miles by road visiting various sites, supplier of raw materials and government authorities. Among the sites visited were Bangalore in south, Kalian in Bombay region, Jabalpur, Kanpur, and Asansole, Sindhari, Ranchi and Gomia in the Bihar-Bengal region. Other matters were studied were the labor position and communication system in various places. The site at Gomia was suggested by Directorate of industries and was the one eventually chosen. This site was chosen because of various favorable conditions:If of India is divided into three it is seen that 25% of the west and 5th remaining 65% in the north-east thus, for most total explosive consumption occurs in the south, 10% in the north efficient distribution system, the enterprise should be located in the north-east section of the country.The largest customer for commercial explosive is the coal mining industry. Gomia lies in the western end of Bihar-Bengal coalfields. These deposits occur the sallow basins, and the future the sallow basins and the future development is to the west of Gomia Vast opencast mining sites are already worked there. Thus Gomia was, as situated in the center of the largest coalfield of the country.Looking at the map of India again, the sources of raw material for the explosives Industry may be seen. Nitrocotton is obtained from Aruvankadu Ordinance factory in the south, mononitrototoluene and the cotton for safety fuse from the cotton for safety fuse from the Bombay region. The vast majority of the remaining requirements can be obtained from the Bihar-Bengal region, however, and include glycerin, alcohol, sodium carbonate, common salt, wood meal for explosive and jute, cotton and potassium nitrate for safety fuse, packing material such as paper, wax and wooden cases are also obtainable in the area. About 50 miles away, liquid ammonia is freely available at the sindri fertilizer factory and this is brought to Gomia in a special fleet of rail tanks.Gomia site is very well suited for water and power, being valley Corporation and about 7 miles from the huge Bokaro about 10 miles downstream from Konar dam of the Damodar Tharmal Power Station-Largest in Asia. Water is drawn from Konar River to the factory point about 2 miles distant. Communication is very good at Gomia site, the factory being about one mile from Gomia village on the Barkakana loop of the eastern railway and about 20 miles from the grand Trunk road linking Calcutta to Delhi.An adequate supply of unskilled labor existed around the site and skilled labor were recruit able from the nearby industrial belt of Bihar.Following the missions report, further discussion took place between ICI and the government. Initially the government had envisaged a 100% public sector enterprise but foreign exchange ICI setting up Indian Explosives Limited with 20% government director.Access to the site was obtained in July 1955, building commenced October 1955 and the factory was completed in three years. The resident of India, Dr, Rajendra Prasad, inaugurated the factory on 5th November 1958.In June 1999, ICI transferred its explosive division to a 51:49 joint venture with Orica Ltd. Australia. The new company is named Indian Explosive Limited. ICIs 70% holding in the joint venture company, IES India ltd. For manufacturing of Explosives Initiating systems was also transferred to joint venture.IEL has been awarded ISO 9001 certification on 25th April 2001 for design, manufacture, storage of packaged and bulk explosives and sale of packaged, bulk and initiating explosives.IEL is the first explosives company to have accompany to have comprehensive quality system covering all activities of the company and covering all the manufacturing sites, bulk repump units sales offices and is the only explosives company in India who has an ISO 9001 certificate.Management controlManaging Director: Sunil Kumar ShahGeneral Manager: Sanjay Singh

Competency survey1. Name:2. Designation: Industrial relation Manager3. Department: IRD4. Total Work Experience:5. Duration in this organization:Declaration: This project is a part of my summer internship and not intended for any commercial purpose.6. What are the generic competencies you seek from your employees at organizational level?

Ans-Sl. No Competencies

1.Law graduate with 5 years of work experience and profound knowledge of computers.

2.Minimum graduate with previous work experience of at least 4-5 years and knowledge of computers.

3.Science graduate with previous work experience of at least 4-5 years with profound knowledge of computers.

4.Graduate with previous work experience of at least 4-5 years and profound knowledge of computers.

5.Public relation graduate with previous work experience of 4-5 years with profound knowledge of computers.

6.Science graduate with previous work experience of 5 years with profound knowledge of computers.

7. What all are the competencies required for these different functions?Sl.noName of the functions Competencies

7.Industrial relations departmentLaw graduate with 5 years of work experience and profound knowledge of computers.

8.Other matters.Minimum graduate with previous work experience of at least 4-5 years and knowledge of computers

9.Estate sectionScience graduate with previous work experience of at least 4-5 years with profound knowledge of computers

10.Transport sectionGraduate with previous work experience of at least 4-5 years and profound knowledge of computers.

11.Welfare sectionPublic relation graduate with previous work experience of 4-5 years with profound knowledge of computers.

8. What are the competencies required for different MAJOR functions and different level?Ans-Functions-Level-1Level-2Level-3Level-4

Industrial relations depts.Law graduate with 5 years work experience and profound knowledge of computers.

Other matters.Minimum of masters degree with profound knowledge of computers

Assistant personal officerMinimum of masters degree with previous work experience 4-5 years with profound knowledge of computers

Lision workGraduate with previous work experience of 4-5 years is required to meet the requirement of job

Competency survey1. Name:2. Designation: Maintenance and project manager3. Department: Bulk Explosives4. Total Work Experience: 14 years5. Duration in this organization: 7 yearsDeclaration: This project is a part of my summer internship and not indeed for any commercial purpose.Questions6. What are the generic competencies you seek from your employees at organizational level?Ans-Sl. no Competencies

1.Graduate Engineer (Mechanical) with 30 years of experience.

2.Graduate Engineer (Mechanical) + MBA with 14 years experience.

3.Graduate Engineer (Mechanical) with 3-4 years of experience.

4.Graduate Engineer (Mechanical)

5.Diploma in Mining Engineering.

6.Masters in chemical/chemistry with 30-35 years of Experience.

7.Diploma in Mining Engineering/Diploma in Mechanical/Degree in Mechanical.

8. ITI.

7. What all are the competencies required for these different functions?Ans-Sl. NoName of Functions Competencies

1.Operation Manager.Graduate Engineer (Mechanical) with 30 years of experience.

2.Maintenance cum project Manager.Graduate Engineer (Mechanical)+MBA with 14 years of Experience.

3.Production Executive.Graduate Engineer (Mechanical) with 3-4 years of experience.

4.Site Manager a) Rourkela b) Chandrapura c) Singrauli-Graduate Engineer (Mechanical)-Diploma in Mining Engineering-Master in Chemical/chemistry with 30-35 years of Experience.

5.Site In charge Repump Unites.Diploma in Mining Engineering/Diploma in Mechanical/Degree in Mechanical

6.Operations. ITI.

ORWhat are the competencies required for different MAJOR function and different level?Ans-Functions-Vertical, level-HorizontalLevel-1Level-2Level-3Level-4

Operations Manager.Graduate Engineer (Mechanical) with 30 years of Experience.

Maintenance cum Project Manager.Graduate Engineer (Mechanical) + MBA with 14 years of experience.

Project Executive.Graduate Engineer (Mechanical) with 3-4 years of experience

Competency survey1. Name:2. Designation: production manager3. Department: IES4. Total work Experience:5. Duration in this organization:Declaration: This project is a part of my summer internship and not intended for any commercial purpose.Ans-Sl. No Competencies

1.Engineering/Diploma for Engg-1 year and for Diploma 10 years Specialization Mechanical

2.Diploma with 5 years of experience specialization-Electrical

3.B.com(H) 3-4 years experience salary, Wages processing, Taxation

4.ITI

5.ITI

6.ITI

7.ITI

8.ITI

9.ITI

10.ITI

7. What all are the competencies required for these different functions?Ans-Sl. noName of the functions Competencies

Engg-IESEngineering/Diploma. For Engg-1 year and Diploma -10 years Specialization-Mechanical

Engg-IESDiploma with 5 years of Experience Specialization-Electrical

AccountsB. com(H) 3-4 years of Experience salary, wages Processing, taxation

OperatorITI

OperatorITI

ORWhat are the competencies required for different MAJOR function and different level?Ans-Function vertical, level-HorizontalLevel-1 (e.g-Junior)Level-2(e.g-middle level)Level-3Level-4

EngineeringEngg/Diploma (Mechanical)DiplomaDiploma

EngineeringDiploma (Electrical)

Account

Products-General overviewDifferent products manufactured by Explosive limited:Commercial ExplosivesEmulsion ExplosivesEmulsion Explosives which do not contain NG (nitrogen Glycerin) are also manufactured. In this a solution of ammonium nitrate and other material is intimately mixed with LSHS and surfactants to form an emulsion. A sensitizer is also added to enable initiating of the explosives.

Bulk ExplosivesBulk Explosives are explosive, which are not packed and are charge directly into the bore holes in the mines with the help of bulk delivery trucks, which transport non-explosives materials to the mines and explosives are produced on the mines site only with the help of help of devices in t the truck. These are therefore cheaper for the customers.Joint Venture Explosive ProductsDetonatorsA detonator consists of a copper or aluminum tube, which contains a base charge and a primary charge. The primary charge of detonator is manufactured from a mixture of lead azide, lead styphnate and aluminum power and pentaerythroil tetranitrate is used as base charge. The ASA and PETN are tightly packed in aluminum or copper tubes. The electric detonator contains a fuse, head connected to lead wire. An electric current is used to set off the detonators are set off by safely fuse, which burn at the rates depending upon the quality of black powder used in them. Very recently non-electric devices and are safer and sophisticatedCortexPETN is spun with jute and cotton yarn and coated with PVC. This is cut in specified lengths to make sepals that are packed in wooden cases.Launched productsP 101/301These products are permitted explosives, which replaced equivalent NG bases products, have been successfully launched in Feb. 1996.In comparison to Ng explosives these products are safer and free from toxic fumes.P801A no- permitted emulsion, known as p 801, was launched as substitute for SG 80% (an NG based Explosive). This product has generated good response from its customers.Bulk ServicesOrica has been at the forefront of understand bulk emulsion systems for over 15 years and has previously concentrated on production loading due to the high efficiencies possible in this application.Now its time to take the skills and know to how of our Hypercharge Total production loading system and apply it to development mining where speed of advance is a priority. This new service is advantages of its big brother but scaled down to fit development mining applications.Oricas premium bulk emulsion system, Hypercharge Total, enable each delivery to be tailored to the blast design and needs of the job. It utilizes Orica equipment operated by Orica personnel for the loading of production or development blasts.After careful evaluation of the process and risks and the adoption of training and specific monitoring regime Orica introduced Hypercharge Drive. This bulk emulsion system is designed for customer operation in development mining application with the provision of Orica training and maintenance of proprietary equipment.Permitted Explosives POWERGEL P 101, P301 &P501 are a quantum jump in emulsion explosives technology. A high performance, reliable, safe & detonator sensitive, small diameter permitted emulsion explosive from the leaders.POWERGEL P501 is the unmatched explosive for blasting-off-the solid applications in underground coalmines.IELS R & T- fundamental research couple with applications the best in NGS and water gels and yet some more. POWERGEL P101 is recommended for blasting coal after it has been undercut, midcut, overcut, etc. using approved non-incentive instaneous electric delay detonators only.POWERGEL P301 is recommended for blasting coal after it has been undercut, middle cut, etc. using approved non-incentive instantaneous electric detonators only.POWERGEL P501 is recommended for blasting- off-the-solid in coalmines or after it has been undercut, overcut, midcut, etc. using approved non-incentive electric delay detonators only.Employee satisfaction survey (permanent)s.n QuestionsS.A%A%N.A N.D%D.%S.D%

1.Are you satisfied with your base pay?503000515

2.Are you satisfied with your bonus?3020050540

3.Are you satisfied with your leave?6010000307

4.Are you satisfied with your retirement plane?802000

5.Are you satisfied with your insurance plane?3505050055

6.Are you satisfied with the extra work?0010002070

7. Are you satisfied with the quarter?2540101510

8.Are you satisfied with promotion?1510152040

9.Are you satisfied with management talk with employee?6010001515

10.Are you satisfied with the training provide for your current job?7000002010

11.Are you satisfied with the security of the job?8010001000

12.Are you satisfied you can voice opinion without fear?5020150510

13.Are satisfied with the employee policies of the company?4010302000

13.Are you satisfied with co-operation from from all other department9005000005

14.Are you satisfied with safety?9010000000

15.Are you satisfied with payment in time?4005153010

Note:-S.A- strongly agreeA- AgreeN.A N.D-neither agrees nor disagreesD-disagreeS.D-strongly disagreeEmployee satisfaction survey (contractor)S.N QuestionsS.A%A%N.A N.D%D%S.D%

1.Are you satisfied with your base pay?3020001040

2.Are you satisfied with your bonus?3515001535

3.Are you satisfied with your leave?6010051510

4.Are you satisfied with retirement plan?8010100000

5.Are you satisfied with your medical insurance plan?7015001500

6.Are you satisfied with the extra work?3010201030

7.Are you satisfied with the quarter?6020002000

8.Are you satisfied with the promotion?2010102040

9.Are you satisfied with the management talk with the employee?3020002030

10.Are you satisfied with the safety?7020001000

11.Are you satisfied with the training provide for current job?6010002010

12.Are you satisfied with the security of the job?3535002010

13.Are you satisfied with the you can voice opinion without fear?4020052510

14.Are you satisfied with co-operation all other department?6010002010

15.Are you satisfied with the payment in the time5515051015

Employee satisfaction survey (casual)S.N QuestionsS.A%A%N.A N.D%D%S.D%

1.Are you satisfied withthe base pay?5020003000

2. Are you satisfied with the bonus?5030001010

3.Are you satisfied with your leave?7010051005

4.Are you satisfied with your medical insurance plan?5030002000

5.Are you satisfied with your extra work?3030102010

6.Are you satisfied with the quarter?7010001010

7.Are you satisfied with the promotion?4020051520

8.Are you satisfied with the management talk with the employee?5020002010

9.Are you satisfied with the safety?8020000000

10.Are you satisfied with the training provide for your current job?5020002010

11.Are you satisfied with the security of the job?5020002010

12.Are you satisfied with the you can voice opinion without fear?5020050520

13.Are you satisfied with the co-operation from all other departments?7010001505

14.Are you satisfied with the payment in time?6010051505

15.

Finding and analysisCriteria for promotion:The organization has competency-based criteria for promotion and the employees are satisfied with.Job History:The person heading the welfare section joined the organization on 4th October 1973 in welfare section and has been working in the same section till date.The person heading the Transport section joined the organization on 27th July 1966 as an operator in the plant and 0on 22nd July 1968 he was transferred to transport department and has working till date.The person heading canteen section joined the organization in December 1969 in detonator section, then in 1974 he was transferred packaged Explosive, again in 1986 he was transferred to logistic Department then once Again he was transferred to Estates section in 1999 where he looks after the canteen section.The person heading the estate section joined the organization on 22nd January 1973 in Estate section and is working in estate section till date also for the period 1980-1985 he was also in charge of the canteen section.The person heading the industrial Relation Department Industrial Relations Department joined organization on 27th march in industrial Relation Department. In the year 1995 he was transferred to and been working in the same department till date.The second person who joined the Industrial Relation Department, as consultant on 1st September 2000 and has been working in the same department till dateThe assistant personal officer prior to joining IEL has worked in Bihar forest department as confidential assistant in accounts related jobs for the period June 1969 to December 1977.He joined IEL in January 1978 in personal (IR) and was subsequently transferred to personal (administration) in 1966.Again in 1999 he was transferred to personal department after merger of IR and Administration.The person heading the liaison work at Ranchi joined the organization on 14th December 1979 in administration. In the year 1980 he was transferred to Patna in Government Liaisoning. After formation of Jharkhand in year 2000 he was transferred to Ranchi and since then he is looking after companys liaison work in Ranchi.

Questionnaire surveyYou are rating scale as:-A. strongly agreeB. agreeC. neither agree nor disagreeD. disagreeE. strongly disagree

I am satisfied with the training provide for my current job. I am satisfied with the amount of training offered for advancement. I am proud to work for our company. Our company is concerned with the long term welfare of the employees. I feel secure that I will be able to work for the company as long as I do a good job. I feel I can voice opinion without fear. My immediate superior is technically competent. My immediate superior is competence in human relation. Employee policies of company are administrated the same in all departments laterally. My immediate superior deals with all employees fairly. The communication I received from company is timely. The communication I received from company is accurate. Our company maintains benefits that compare will to other companies in this area. I receive co-operation from all other departments. The employees in my department work well in a team. I received regular job performance feedback. The company has adequate safety & health standard. I receive regular job performance feedback.

Employee satisfaction questionnaire for appraisal of employee about organization:- In this part employee satisfaction questionnaire include questionnaire include questions to identify employees opinion about organization related to good point or not.You use rating scale are-1. Excellent2. Very good3. Typical 4. Fair5. Poor How do the companys employee policies compare with those of other companies you know about? All things considered how do you rate the Overall relationship between the company and its employees? All things considered how do you rate the overall training & department provided All things considered, how do you rate company?

How do you rate the total compensation you receive compared to what you could receive for similar work from another company in this area?1. Disagree completely2. Strongly Disagree3. Neither agree nor disagree4. Somewhat disagree5. Strongly agree6. Agree completely

I feel like I am a part of the company There is good communication from managers to employees in the company. My job gives me all opportunity to learn I have all tools and resources I need to my job. I have the training I need to do my job. I feel underutilized in my job. The amount of work expected of one is reasonable. The morale in my department is high Overall my supervisor does a good job. My supervisor unable me to perform at my best. My supervisor promotes an atmosphere of provides me with actionable suggestions on what I can do improve. What I can question a concern, any supervisor is able to address them.

How satisfied are you with.. Your base pay Your bonus Your possibilities for further career progression at the company? The vacation time you receive The retirement plan? Your medical insurance plan? Other benefits offered by the company The process used to determine annual raises Your annual raises The process used to determine promotions I am satisfied with the physical working conditions. I am satisfied with materials and equipment provided to perform my job. I feel safe and comfortable in my work environment I am satisfied with the organization culture. I am aware of risks and hazards of my work environment I am satisfied with relationship I have with my co-workers. I do not feel structure at my work place.Your level of agreement with each of the following statements With the leaders in your company as positive role models? That your supervisor cares about and is responding to the issues that are important to you? Your direct supervisor as a positive role model? With the morale & professionalism of your co-workers How satisfied are you with the information you receive from management on what going on the company. How satisfied are you with you opportunity to get a better job in a company With your overall job security? With the amount and frequency of informal praise and appreciate I feel encouraged to come up with new and better ways of doing things Upper management understands the problems we face an our jobs Upper management treats me with respect My department uses employees feedback to make improvements operates My department operates in a cost- efficient manner.

ConclusionOn the survey and after collecting various Informations from both the department and on analysis of the qualifications required at the various levels I arrived at the following conclusion.We see lots of retirements in the near future in various departments. The workforce formation fits the companys business objectives.Survey implied that there is competency-based approach for employee satisfaction.The competencies analyzed fit the performance showed by various personnel employed.The generic competency gaps are filled with proper , on the job training and with external training.

BIBLOGRAPHY WWW.GOOGLE.COM WWW.YAHOO.COM HUMAN RESOURCE MANAGEMENT (V.S.P.RAO) EMPLOYEE SURVEY