EXECUTIVE BRIEF

1 / 4 SUNGARD AVAILABILITY SERVICES AT A GLANCE

Everyone relies on you. Who do you rely on?

Sungard Availability Services has more than 30 years of experience providing flexible availability services that help ensure organizations keep applications

always on, always available.

We leverage our proven expertise to provide managed IT services, information availability consulting services, business continuity management software and disaster recovery services to organizations in North America, Europe and India. Sungard Availability Services helps customers improve the resiliency of their mission critical systems by designing, implementing and managing cost-effective solutions using people, process and technology to address enterprise IT availability needs.

Sungard AS Fortune 100 clients:

FINANCE 8 of the top 10 TRANS/COMM/UTILITIES 8 of the top 10 INSURANCE9 of the top 10 SERVICES7 of the top 10RETAIL TRADE7 of the top 10HEALTH SERVICES7 of the top 10

sungardas.com

SUNGARD AVAILABILITY SERVICES AT A GLANCE2 / 4

Solutions as unique as your IT needs.We offer an unparalleled range of cost-effective IT availability services — all customized to what your organization needs:

Managed IT ServicesOur Managed IT Services take the burden off you when protecting your IT and information assets. We help our customers achieve improved systems performance, avoid capital outlays and benefit from lower operational expenses. Our Enterprise Cloud Services, Managed Hosting and colocation solutions deliver a full range of services that meet each customer’s unique requirements, from local access to standardized colocation to fully managed, end-to-end infrastructure solutions and integrated production and recovery options. Sungard AS’ solutions support both physical and virtual platforms, and can also provide managed services remotely, at your data center.

The Managed IT Services Portal provides customers visibility into information such as infrastructure performance, problem and change activity, account information and more. Our Services Desk and Monitoring Services Team ensure 24/7 customer support, proactive notification, and fast problem resolution.

Information Availability Consulting ServicesInformation Availability Consulting is a key component of our approach — we help clients identify risks, develop strategies, and implement and maintain solutions. Our consulting expertise in business continuity and disaster recovery, data center technologies, storage, security, and compliance is a product of our experience and continuous learning process.

Business Continuity Management SoftwareOur Assurance business continuity management software offers a single platform for business continuity and disaster recovery program support from risk assessment, planning, testing to incident management and reporting. Leading organizations turn to Sungard AS business continuity software solutions as well as expert guidance and best practices to build actionable programs and gain confidence in their recovery outcomes.

Disaster Recovery ServicesWe take extreme pride in our reputation for supporting successful customer recoveries, preserved for over 30 years. Sungard AS’ Recovery Services support both physical and virtual platforms, leverage cloud-based delivery models and offer fully-managed, as well as customer-managed, options. For mission-critical applications, our Recover2CloudSM services provide high availability using replication and disk-based backup technologies. Our Managed Recovery Program (MRP) provides full management of your recovery lifecycle so a critical step isn’t missed.

For applications and systems that are supporting less time-sensitive business functions, we continue to provide tape-based hot-site services — an affordable solution that leverages shared infrastructure resources and provides off-site recovery capabilities. In addition, our Workforce Continuity services offer alternate workspace, telecommunications capabilities, and IT resources to help you recover and re-establish your business. Sungard AS has successfully supported thousands of recoveries to date. And, to help ensure our customers are prepared, we assist them with their recovery testing efforts.

CALGARY

MEXICO CITY

SEATTLE

PORTLAND

HOUSTON

ATLANTA

RALEIGH

WASHINGTON DC

PUNE

CHENNAI

MUMBAI

NOIDA NEW DELHI

CHARLOTTENASHVILLE

ST. LOUISINDIANAPOLIS

ST.PAULMINNEAPOLIS

AUSTIN

DENVER

SCOTTSDALE DALLAS

SAN DIEGO

LOS ANGELES

SAN JOSE

SAN FRANCISCOSACRAMENTO

PHOENIX

ORLANDO

MIAMI

TORONTO

CLEVELAND

DETROIT

CHICAGO

MONTREAL

BOSTON

BRUSSELS

STOCKHOLM

MÜNSBACHWROCLAW

PARIS

POOLETHEALE

BRISTOL

LONDON

LIVINGSTONWARRINGTON

STOCKPORTELLANDLEICESTER

BIRMINGHAMCOVENTRY

DUBLIN

LOGNES

NEW YORK CITY

PHILADELPHIA

PITTSBURGH

CALGARY

MEXICO CITY

SEATTLE

PORTLAND

HOUSTON

ATLANTA

RALEIGH

WASHINGTON DC

PUNE

CHENNAI

MUMBAI

NOIDA NEW DELHI

CHARLOTTENASHVILLE

ST. LOUISINDIANAPOLIS

ST.PAULMINNEAPOLIS

AUSTIN

DENVER

SCOTTSDALE DALLAS

SAN DIEGO

LOS ANGELES

SAN JOSE

SAN FRANCISCOSACRAMENTO

PHOENIX

ORLANDO

MIAMI

TORONTO

CLEVELAND

DETROIT

CHICAGO

MONTREAL

BOSTON

BRUSSELS

STOCKHOLM

MÜNSBACHWROCLAW

PARIS

POOLETHEALE

BRISTOL

LONDON

LIVINGSTONWARRINGTON

STOCKPORTELLANDLEICESTER

BIRMINGHAMCOVENTRY

DUBLIN

LOGNES

NEW YORK CITY

PHILADELPHIA

PITTSBURGH

CALGARY

MEXICO CITY

SEATTLE

PORTLAND

HOUSTON

ATLANTA

RALEIGH

WASHINGTON DC

PUNE

CHENNAI

MUMBAI

NOIDA NEW DELHI

CHARLOTTENASHVILLE

ST. LOUISINDIANAPOLIS

ST.PAULMINNEAPOLIS

AUSTIN

DENVER

SCOTTSDALE DALLAS

SAN DIEGO

LOS ANGELES

SAN JOSE

SAN FRANCISCOSACRAMENTO

PHOENIX

ORLANDO

MIAMI

TORONTO

CLEVELAND

DETROIT

CHICAGO

MONTREAL

BOSTON

BRUSSELS

STOCKHOLM

MÜNSBACHWROCLAW

PARIS

POOLETHEALE

BRISTOL

LONDON

LIVINGSTONWARRINGTON

STOCKPORTELLANDLEICESTER

BIRMINGHAMCOVENTRY

DUBLIN

LOGNES

NEW YORK CITY

PHILADELPHIA

PITTSBURGH

INDIA

SUNGARD AVAILABILITY SERVICES AT A GLANCE

sungardas.com

3 / 4

For our customers across the globe, we offer:

CALGARY

MEXICO CITY

SEATTLE

PORTLAND

HOUSTON

ATLANTA

RALEIGH

WASHINGTON DC

PUNE

CHENNAI

MUMBAI

NOIDA NEW DELHI

CHARLOTTENASHVILLE

ST. LOUISINDIANAPOLIS

ST.PAULMINNEAPOLIS

AUSTIN

DENVER

SCOTTSDALE DALLAS

SAN DIEGO

LOS ANGELES

SAN JOSE

SAN FRANCISCOSACRAMENTO

PHOENIX

ORLANDO

MIAMI

TORONTO

CLEVELAND

DETROIT

CHICAGO

MONTREAL

BOSTON

BRUSSELS

STOCKHOLM

MÜNSBACHWROCLAW

PARIS

POOLETHEALE

BRISTOL

LONDON

LIVINGSTONWARRINGTON

STOCKPORTELLANDLEICESTER

BIRMINGHAMCOVENTRY

DUBLIN

LOGNES

NEW YORK CITY

PHILADELPHIA

PITTSBURGH

Over 5 million square feet of operations space

More than 90 highly resilient facilities worldwide

More than 28,000 workforce continuity end-user positions worldwide

Over 40 mobile recovery units globally

A dedicated, redundant, global network

Operational structure and best practices backed by ITILv3 service-centric model, SSAE 16 Type II audit, ISO 20000-1 certification, as well as HIPAA and PCI DSS-compliant facilities and processes

Connect with Us

© 2014 Sungard Availability Services, all rights reserved. BRO-024 614

4 / 4

About Sungard Availability ServicesSungard Availability Services provides managed IT services, information availability consulting services, business continuity management software, and disaster recovery services.

To learn more, visit www.sungardas.com or call 1-888-270-3657

Trademark informationSungard Availability Services is a trademark of SunGard Data Systems Inc. or its affiliate used under license. All other trade names are trademarks or registered trademarks of their respective holders.

SUNGARD AVAILABILITY SERVICES AT A GLANCE

A history of success.

1979: Disaster Recovery is invented

1983: SunGard is formedSunGard Data Systems (SDS) is formed through the leveraged buy-out of a division of Sun Oil Company

1986: IPOSunGard Data Systems listed on NASDAQ as SNDT

1997: NYSE listingStock listed on NYSE as SDS

2001: Comdisco acquisitionSunGard acquires Comdisco’s business continuity services; Availability Services geography reach extends to Europe

2002: Europe reach expandedSunGard acquires Guardian IT

2005: Inflow acquisitionSunGard strengthens capability to support production operations

2005: Leveraged buyout of SDSSecond largest leveraged buy-out; transaction valued at $11.4 billion led by SilverLake

2007: Vericenter acquisitionSunGard addresses strong demand for managed hosting and production availability

2008: Strohl Systems acquisitionSuccessful integration of leading Business Continuity Management software tool into Availability Services portfolio

2010: 365 Hosting LimitedAcquires Ireland-based leading hosted infrastructure provider to strengthen our portfolio of Managed Services and Cloud offerings

2014: Sungard ASSungard Availability Services becomes an independent operating firm.

Today: The premier provider of managed IT services, information availability consulting services, business continuity management software, and disaster recovery services.

Always on, always available.