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NATIONALLEARNING & DEVELOPMENT
PROGRAMME
BIGSUMMIT 2019
Emerging Trends in Learning & Development: Are you Ready to Up Your Game
27 & 28 March 2019Seri Pacific Hotel, Kuala Lumpur
Concept Developer and Organiser
Summit Strategic Learning Solutions Partners
Supporting Institutional Partner
Off ic ia l venue
Experiential | Immersive | IMPACTFUL| Rewarding Learning Experiences
Distinguished Speakers sharing and insights on emerging trends
change the way organisations learn.Knowledgethat will
Workshop SessionsParticipants may choose to attend any 2 workshops throughout the two day summit.Workshops presented by:• • • • • • • •
Paradigm Learning (Asia Pacific)Workz A.S (Denmark)Duke Corporate Execution (Duke University, USA) Accordia Training and Development (Malaysia) Profitability Business Simulations SEA (UK) Finance Accreditation Agency (Malaysia) Leaderonomics (Malaysia)Knolskape (Singapore)
88
Thought Leadership Sessions.Exciting Rapid Fire exchange of viewpoints among experts and audience on topics that are of greatrelevance.
3
summit HIGHLIGHT
BIG L&D SUMMIT 20192
"An organisation's ability to learn, and translate that learninginto action rapidly, is the ultimate competitive advantage"
- Jack Welch
"The Summit will focus on emerging trends, innovating technologies and best practices that are transforming employee development. Biggest and most impactful L&D event in Malaysia"Professor Dr. Shahizan HassanDean - OYAGSBwww.oyagsb.uum.edu.my/biglearning
INTRODUCTIONIn today’s rapidly changing business environment, organisations that embrace change, adapt and re-invent their business processes and practices, and prepare their employees to navigate the complexities of the VUCA environment, will thrive and remain relevant and competitive.
It is therefore crucial for L&D function needs to adapt to the complexities of today’s business environment and transform to lead change.
Based on ATD published resources, it is important that L&D leaders begin to:• Re-engineer the learning and development function as an enabler of self-directed learning and content curator• Review and restructure talent development strategies. A one size fits all approach no longer fits• Be more business focused and drive strategic value• Actively engage employees at all levels to take personal ownership of their learning journey• Embrace and integrate technology for more blended and social learning solutions• Incorporate advanced measures of learning effectiveness, including the use of analytics.
It is against this backdrop that The BIG L&D SUMMIT 2019 with its theme of “Emerging Trends in Learning and Development – Are you Ready to Up Your Game” was conceptualised and developed to help organisations stay abreast with the latest L&D practices, strategies and technologies.
WHAT WILL THE BIG L&D OFFERParticipants attending the BIG L&D Summit 2019 will benefit through deep insights on:• Leadership strategies for future of L&D• New learning solutions and technologies• Innovative approaches to L&D• Gamification and Simulations
MethodologyParticipants attending the summit will be treated to an experiential, immersive and robust learningexperience. The format for the summit is as follows:8 Distinguished Speakers delivering the latest trends in learning and development8 Workshops (3 hours each)
Participants can choose to attend any 2 workshops throughout the Summit. The workshops’ focus will beon:• Gamification• Game Based Learning• Board games business simulations• Leadership Development
3 Rapid Fire Thought Leadership tracks that will feature influential thought leaders andpractitioners sharing insights and experiences on Digital Transformation, EQ and Data Driven HR
the summit
Emerging Trends in Learning & Development: Are you Ready to Up Your Game 3
Programme ConceptBased on emerging learning trends that include:• Digital Learning• Blended Learning• Gamification and Simulations• Organisational Learning Agility• Artificial Intelligence and
Analytics• Collaborative learningSpeaker Topics related to:• Building L&D Leaders in Digital Era• Transforming Organisations to be more Agile• Leading in a disruptive world• Analytics and AI Based Learning and Development Strategy• Re-imagining L&D for the Future• Building Future Proof Organisations: Shifting mindsets and perspectives to win in the 21st century• From Knowledge Realization to Behavioural Commitment using Games & Simulations• Blended Learning - Choosing the best model for Corporate Learning
SUMMITconcept
TARGETAUDIENCEThis Summit is targeted towards L&D and other professionals (middle level andabove) and can include functional heads and decision makers:• Chief Learning Officer;• Senior L&D Professionals/Specialists• Organisational Development Heads• HR leaders• Talent Development Heads• Academia• Instructional Designers
BIG L&D SUMMIT 20194 www.oyagsb.uum.edu.my/biglearning
DAY
ONE
: 27
MAR
CH 2
019
– M
ORN
ING
SES
SIO
NITINERARY: day one
TIME AGENDA 7.15-8.30am Registra�on and Networking 8.50-9am Official Welcome Address
Professor Dr. Shahizan Hassan Dean Othman Yeop Abdullah Graduate School of Business
9.00 – 9.40am Keynote #1: Building L&D Leaders in the Digital Era
• A presenta�on on the Mega Trends - highligh�ng changing business environment and theneed to inculcate strategic thinking leadership competencies to build sustainablebusinesses.
• Through the presenta�on, F&S will also highlight the importance of integra�ng 'Outside -In' thinking for effec�ve L&D outcomes
9.50 – 1030am Keynote #2: Transforming Organisa�ons To be More Agile
• Every facet of business is fast changing with technological advancements. Businesses areconstantly transforming to cope with these changes but are execu�ves evolving fastenough as a team?
• In addi�on to their specialised skillsets, execu�ves need to acquire also general skillsetssuch as understanding about business and finance and how the work they do impact theresults of their organisa�ons. Why is business acumen important for decisions?
• Learning is a process that can be fun and collabora�ve and the most effec�ve learning isby “doing” which ac�vates all our learning facul�es. What learning technologies are moreeffec�ve for today’s busy execu�ves?
• L&D leaders need to bring about a culture of learning agility and align skillsets to jobs ofthe future.
10.30 -10.45am Morning Break 10.50 – 11.30am Keynote #3: Leading in a Disrup�ve World
• The 2018 Deloi�e Global Human Capital Trends report a profound shi� to the importanceof social capital in shaping an organisa�on; which is cri�cal to maintaining its reputa�on,engaging its workforce and cul�va�ng customer loyalty.
• What is this change and why did it happen?• What does it mean for the organisa�on, its leaders, HR or specifically its L&D team and
different individuals?
11.40 – 12.20pm Keynote #4: Analy�cs and AI Based Learning and Development Strategy
• Personalised Learning: How can learning be made personalised/customized for eachindividual employee based on his/her performance gaps?
• Just-in-�me or Real-�me Learning: How can learning be made available just-in-�me whenthe employee needs it?
• KPI-linked Learning: Is there a way to offer learning that is directly linked to performanceacross various KPI indicators?
• Pre-emp�ve Learning: Is there a way to offer individualised pre-emp�ve learning based onpredic�ve analysis of performance trends?
12.30 – 1.30pm LUNCH BREAK
Emerging Trends in Learning & Development: Are you Ready to Up Your Game 5
Speaker: Nishchal Khorana Director, Digital Transforma�onFrost & Sullivan APAC, India
Speaker: Lam Yue PakChief Coach and Master TrainerAssociate, Paradigm LearningAsia Pacific
Speaker: Caroline Ong General Manager
Speaker:Dr. Jasmine Gupta, PhdVice PresidentL&D and Digital Adoption Kotak Mahindra Bank, India
BIG L&D SUMMIT 20196
DA
Y O
NE
: 27
MA
RC
H 2
019
– A
FT
ER
NO
ON
SE
SS
ION
TIME AGENDA
1.30pm – 2.20pm
Rapid Fire Thought Leadership Panel Tracks 1) TRACK : The Rise of Data
DATA DRIVEN HR Driven HR -Harnessing Workforce
2)
Analy cs for HR Decision making
EQ AS LEADERSHIP PREDICTOR
2.30pm – 5.30pm
BIG L&D SUMMIT EMERGING
1) PARADIGM LEARNING - Asia Paci cT Business Acumen – a crucial competencyZodiak®: The Game of Biz Finance & Strategy is a sophis cated simula on disguised asa board game — a fast-paced, energizing and engaging way to build business acumenof employees. It’s designed to work right out of the box for companies in any industry,and yet can be fully customized to address unique business condi ons and challenges.OUTLINEZodiak® is an excellent way to:• broaden leadership development curriculum.• engage people around the organiza on’s vision and strategy
• help leaders at all levels understand and communicate major changes• make informed decisions a er considering business and nancial impactsThis program can be designed to link the learning outcomes from the business game
them relevant for to an organiza on’s nancial statements with scenarios to makepar cipants’ applica on once back at their workplace.
2) LEADERONOMICS - MalaysiaA Glimpse Into Learning Simula ons
Objec ves:- Presenta on: How Learning Simula ons Enhance Experien al Learning- Execu on: Hands-on Experien al Learning- Simula onLearning Outcomes:- High level understanding of bene ts of experien al learning of simula ons- Experience what Immersive learning is all about
3) FINANC ACCREDITATION AGENCY (FAA) - Malaysia
Gami ca on – build innova ve solu ons into your learning ac vi es cipants who are keen to gamify learning and
ca on design and development. This workshop is speci cally for par enables specialisa on in learning gami Key Competencies • Knowledge of game content for the learning process• Design gamified learning experience, incorporating game mechanics and elements,in accordance with the FLC and game design principles• Develop a gameplay prototype that meets learning needs
Content • Gami ca on Fundamentals and Game Elements• Gami ca on Design and Development
4) WORKZ A.S - Denmark
Wallbreakers® - Overcoming resistance and leading people through organisa onal change. Wallbreakers® is a tool used to train implementa on and anchoring of organisa onal change. The game is about transforming resistance towards change into understanding, acceptance and support. The simula on focuses on how to mo vate employees to take part in the desired change, and how the di erent phases of change processes require di erent forms of leadership.
ITINERARY: day two
Emerging Trends in Learning & Development: Are you Ready to Up Your Game 7
DAY
TW
O:
28 M
AR
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201
9 –
MO
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SES
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N
TIME AGENDA 7.15-8.50AM Registra�on and Networking 9.00 – 9.40AM Keynote #5: Building Future Proof Organisa�ons: Shi�ing mindsets and perspec�ves
to win in the 21st century
We have entered an unprecedented �me: one where businesses operate in a context that is highly interconnected, truly global, disrupted and disrup�ve: one where new players appear overnight, where three genera�ons collaborate in the work force, and diversity is a given. At the macro level, while some see unique opportuni�es, others express concerns over an upcoming recession. At the micro level, leadership needs to respond to the challenges of the 21st century.
The SHIFT framework, derived from extensive work with CEOs around the world, posits that speed, a human-centric approach, imagina�on, flexibility and trust are the necessary hallmarks of great leadership. They are also the most burning items on the CEOs agenda.
9.45 – 10.15AM Keynote #6: Reimagining the Future of L&D
The world of learning & development is constantly evolving. With the fourth industrial revolu�on gaining pace, modern learners of today have significantly different learning preferences. Organiza�ons recognize the need to move with these �mes and to up-skill their workforce in line with the latest emerging trends in workplace learning. Given this reality, we will deep dive into future of learning and discuss the following:
1. What is the characteris�c of Modern Learners?2. Myth and Misconcep�on about Millennials and Mul�-Genera�onal workforce3. What role do leaders and managers play in the modern workplace?4. How can L&D create effec�ve learning for our modern learners?5. Best Prac�ces of harnessing technologies and omni channel learning ecosystems for
modern learners?6. How data play a major role in talent iden�fica�on, development and deployment?
10.20 – 10.45AM Morning Break 10.50 – 11.30AM Keynote #7 - From Knowledge Realisa�on to Behavioural Commitment using Games &
Simula�ons In this session, delegates will iden�fy the ‘missing link’ that mo�vates people to apply their learnings. Experience how a well-engineered simula�on in a gamified process will help to trigger the right emo�ons for a deeper meaning, which is usually missed in many training programs.
• 4 Levels of learning and the one that we commonly miss.• Heightened observa�on and reflec�on from an experience.• Mo�va�ng learners to iden�fy their own gaps.• Allowing learning through self-discovery.• Using nega�ve emo�ons for posi�ve ‘Aha’.• Anchoring the elements of a game to real world situa�ons.
11.45 – 12.20PM Keynote #8: Blended Learning - Choosing the best model for Corporate Learning
Blended learning is any training modality that combines tradi�onal classroom instruc�on- with digital learning to achieve the desired learning outcomes.
• Benefits of blended learning for Corporate learning• Various models of blended learning• Choosing the best model
12.30 – 1.30pm LUNCH BREAK
Speaker: Anne-Valérie CorbozOhlsson Managing Director forDuke Corporate Educa�on inSingapore
Speaker: GURPREET BAJAJHead of Solu�on-APAC forKNOLSKAPE
Speaker: JegatheeswaranManoharanCo-founder of Accordia Training& Development
Speaker: Associate Professor Dr. Fauziah Abdul RahimDean - SEML
BIG L&D SUMMIT 20198
DAY
TWO
: 28
MAR
CH 2
019
– AF
TERN
OO
N SE
SSIO
NTIME AGENDA
1.30pm – 2.25pm
SESSIONBIG L&D SUMMIT THOUGHT LEADERSHIP
Digital Leadership &Tranformation Session
L&D's crucial role in leading Digital Transformation
2.30pm –BIG
1)
Our programmes are centred around our highly acclaimed customised business simula ons - simula ons that have a las ng impact and inspires new ways of thinking- and used by some of the world’s leading companies such as Siemens, Nestlé, Roche, Sky and GKN. Leading B-schools like the Harvard Business School and Stanford University Graduate School of Business have used our Change Management simula ons to train thousands of MBA graduates. The London Business School has used the Business Acumen simula ons in their Emerging Leaders Programme
Experien�al Learning - Board Game Simula on
OUTLINE: In a 2014 Harvard Business Review ar cle en tled "It's Time to Split HR", legendary management guru Ram Charan wrote "...the problem with HR is real. One way or another, it will have to gain the business acumen needed to help organisa ons perform at their best..." When HR is seen as a strategic advisor to the business, HR can demonstrably make a posi ve impact on business performance. The programme, which has been run globally at world class organisa ons, is a challenging board-based business simula on for HR their and other professionals who wish to improvebusiness acumen, be part of the decision making process and help drive business performance.
2)
Eastern Trading Company is a landmark business simula on from Accordia Training &Development. Teams represen ng di erent countries will trade commodi es with oneanother to maximize pro ts. They buy, sell or even barter trade on their desired commodi eswith the expecta on of the price to rise based on the informa on they gathered. Teams willhave to learn to build trust with other teams and e ec vely nego ate their trade to gainpro ts at the same me maintaining rela onships.
Experien al learning - Board game Simula on
OUTLINE: This experien al learning demonstrates how a well-engineered simula on can invoke self-directed learning. Guided by an experienced consultant, the simula on will allow par cipants to experience the real challenges in building e ec ve work rela onships. • Balancing Results and Rela onship when dealing with others.• Seeking to understand others rst and help others to get what they want for us to get whatwe want.• Building rela onship around the elements of; Honesty, Integrity, Respect & Fairness.• Strategy to achieve Win-Win outcomes.
2.35pm – 5.30pm
3)
:
OUTLINE: Follow through from the Keynote presenta on, diving deeper into the topic, sharing
how organisa ons have found ways in which to address the challenges posed by this highly connected, vola le, fast paced environment, and built resilient, agile, winning teams and organisa ons.
More speci cally, as an L&D community we will look at how we can build the organisa ons and develop the leadership capabili es that respond to the impera ves highlighted above.
4)
:
OUTLINE:
BIG L&D SUMMITEMERGING TRENDS WORKSHOPS