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TALKINGPOINT March
2013
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Please send your ideas to:
The editor - Lesley Connor Public relations South Tees Hospitals
NHS Foundation Trust The James Cook University Hospital The Murray
Building Marton Road MIDDLESBROUGH TS4 3BW
Extension: 55900 Email: [email protected]
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extension 54343 JCUH or email [email protected]
Talking Point is written and illustrated by the public relations
team and designed by Octagon Marketing Company Ltd.
THIS winter has been one of the toughest our services have
seen…• a huge rise in the number of ambulances
bringing emergency patients to our doors• record numbers of
delayed discharges• high levels of elective case cancellations•
longer waits in accident and emergency
Both our hospital and community services have been under intense
pressure for the last few months, coupled with the usual activity
caused by bad winter weather and seasonal norovirus.
Throughout it all staff have worked amazingly to deal with what
one person described as an ‘avalanche’ of patients but while our
teams deserve our thanks and admiration for coping with this
increased pressure, many are concerned about the impact it has on
the quality of patient experience.
No-one wants to see patients have longer waits in accident and
emergency, be cared for as an outlying patient, or have their
planned operation cancelled not once but multiple times.
That’s not right for our patients and it’s certainly not right
for our staff but if we aren’t to face the same problems next
winter we have to make significant changes to the way we currently
work.
Transforming services for the future, while trying to manage the
increasing pressure on our current services, isn’t easy but that’s
what lots of staff are now doing across hospital and community
services as part of our ‘Improving the patient pathway’
programme.
Those involved in the programme recognise that we have to do
something to respond to the changing needs of an ageing population
if we are to continue to provide the best possible safe care.
However, this is everybody’s business - whether you work in an
acute hospital setting or in the community. The programme aims to
achieve a lot, including:• zero cancellations of elective cases• no
delays to the transfer of care • no outliers• 85% bed occupancy in
our hospitals
There are a number of elements to the programme that together
will help to achieve our ambitious aims:• Improving the patient
journey• Developing integrated care pathways for
frail elderly people and those with long term conditions
• Transforming community services• Tele-innovation
Over the coming months you will hear more about the different
strands of the programme, but more importantly you may be involved
in those changes we have to do if we are to cope with the
increasing demands on our staff and services.
Chief executive Professor Tricia Hart
Improving the patient pathway
A NEW scheme is now up and running which aims to reduce hospital
admissions by managing patients - at high risk of going into
hospital - more effectively at home.
GP practices in Eston are working closely with the trust’s
community matrons to test the model, which has proved
successful in other parts of the country.
The concept works by doctors identifying patients, through a
predictive risk tool and clinical decision making, who could be
suitably admitted onto a virtual ward in discussion with the
matrons.
This modelling tool has a list of criteria which takes into
account inpatient, outpatient and GP data and other clinical and
demographic information and each patient is scored for their risk
of an unplanned hospital admission.
Going through this process ensures that patients admitted onto a
virtual ward – so called because it does not physically exist as
patients remain in their home – will benefit the most from this
type of care.
Clinical matron Lucy Campbell, left, said: “Essentially, the
virtual ward reproduces the strengths of a hospital ward in the
community by using a joined-up approach to providing healthcare to
patients.
Helping to reduce hospital admissions
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WITH an increasing number of respiratory cases being seen at
James Cook, a pilot project has begun to promote the acute
respiratory assessment service.
Targeted at GPs, nurse practitioners, community matrons and
patients across South Tees, the scheme provides a fast-track to
diagnosis or a care plan for people with severe breathing
disorders.
Currently the service is aimed mainly at patients with chronic
obstructive pulmonary disease (COPD), asthma and bronchiectasis but
plans are underway to include patients with other long-term
respiratory conditions.
By providing proactive assessment, clinicians can
capture some patients at a stage where they are not seriously
ill enough to go into hospital, although for some admission may be
the only answer.
Experience has also shown early diagnosis, care plans and rescue
packs (in emergencies) can help alleviate a patient’s condition and
offer an improved level of care. Assessments can be arranged
through a GP, community matron or hospital nurse.
Consultant respiratory physician Dr Rehan Mustafa has worked
closely with colleagues Dr Ramamurthy Sathyamurthy, Dr George
Antunes and GP Dr Nigel Rowell from South Tees
Clinical Commissioning Group to set up the service.
“About 60% of hospital patients in our catchment area are
admitted to the hospital with a respiratory disorder and the vast
majority of cases have chronic obstructive pulmonary disease,” he
said.
“Those patients could be treated just as well at home, as in
hospital, so this new assessment service is a ‘win-win’ situation
for both patients and the NHS.”
If the service proves successful, the long- term vision is for
patients to be able to self-refer to a specialist COPD nurse at the
hospital or in the community, using a designated hotline.
Trial of fast-track service for people with breathing
difficulties
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Some of the acute
respiratory assessment service team
Helping to reduce hospital admissions
A NEW integrated community care team has been launched to help
support patients in their own homes – rather than going into
hospital.The vast majority of GP practices in Redcar and Cleveland
are currently trying out the new rapid response nursing system,
which means GPs can refer appropriate patients quickly onto the
community nursing service, usually within two hours.
The aim is to prevent patients being admitted – or re-admitted –
into hospital, if it is clinically safe to do so. Instead they are
referred onto the nursing team and can continue to receive an
intensive level of care and assessment for up to 72 hours in their
own home, freeing up much needed hospital beds.
Their role also includes co-ordinating and organising referrals
to other professionals and agencies such as social care, therapies
and on-going nursing assessment (where necessary), to ensure the
patient gets the right help by the right people at the right
time.
Equally, if patients are admitted to James Cook but are seen as
potential candidates for rapid response, rather than having an
overnight stay on a ward, they can be discharged into the care of
the team.
Clinical lead and community matron Lucy Campbell, said: “The
last thing many patients want is to end up in hospital,
particularly if they can remain in their own homes. The more we are
able to support patients to avoid unnecessary hospital admissions
and, importantly, quickly help to get them to get the additional
care or support they may need, the better.”
The service is part of wide-ranging changes and improvements to
community nursing, working in close partnership with the local
authorities, which are looking to improve the overall quality of
patient care in the community.
These include extending community nursing hours from 8am until
8pm daily (previously 8.30am to 5pm), while the rapid response
community nursing team is available to patients between 8am and
11pm.
New service to help support patients in their own homes gets off
the ground
“Our aim is to improve the patient’s quality of life by
providing support and personalised care plans and, in turn, reduce
unplanned hospital admissions.”
This new way of working is delivered by an integrated community
care team which includes the community matrons, rapid response
nurses and advanced nurse practitioners, although other appropriate
community health professionals will also be involved.
At present up to 100 patients can be proactively managed on the
virtual ward and patients discharged from the service go back to
the care of their GP practice.
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THE division of women and children has a track record of service
improvement, innovation and development. Nestled quietly in the
directorate of gynaecology is the department of reproductive
medicine – a team dedicated to the provision of a full range of
diagnostic and treatment options to the childless couples of our
region.
The specialty of reproductive medicine has developed rapidly
over the last three decades in the UK and continuously strives to
provide solutions to the challenges raised by the increasing demand
for treatment.
Based at James Cook, the department
is a dedicated in-vitro fertilisation (IVF)
unit licensed by the Human Fertilisation and Embryology
Authority (HFEA),
and since its inception
almost 20 years ago the
department has gained a reputation among the local population as
an innovative, friendly and supportive unit.
The team of five embryologists, five nurses, and five
administrative staff has a wealth of experience in the field of
reproductive medicine and work together under the expert leadership
of specialist consultants in
reproductive medicine Mr Fayez Mustafa and
Mr Hossam Mohamed.
Extremely proud of the department’s excellent success
rates, the team were delighted to hold a special Christmas party
in James Cook’s atrium in celebration of all of
Making miracles happen
Department of reproductive medicine staff celebrate their
success
Mr Fayez Mustafa with IVF babies,
Lois May Warrior (left) and Jessica Walker (right) around
the
Christmas tree with (front) Eve and Bertie
Larson, member of staff’s children
“Patients past and present were invited to the very
special occasion which proved to
be a fantastic success.”
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Making miracles happen Amazing GraceDAVID and Becci Lampard of
Coulby Newham think pretty daughter Grace, two, is a little miracle
and she is the ‘apple of their eye.’
David, 34, a pharmaceutical worker and Becci, 41, previously a
nurse at James Cook for 20 years and now a full time mum were
successful on their third attempt at IVF.
Becci said: “We’re so grateful to the staff at the IVF unit for
their fantastic help and
continued support during our treatment. Grace is amazing and we
would not have her and our happy family without them, words cannot
describe how lucky we are.”
Double delight A HAPPY surprise followed Paul and Joanna Adams
IVF treatment.
The Darlington couple were trying for a baby for a long time
before being referred by their GP to the IVF unit. Following tests
and surgery - as Joanna had problems with fibroids and polycystic
ovaries - they were delighted when the treatment worked, first
time.
The couple’s dreams of being parents were fulfilled when
Matthew, now three, was born. The following year, the couple had a
second lovely and unexpected surprise when Daniel, now two, was
born.
Joanna said: “I really believe being pregnant with Matthew
helped me conceive a second time naturally and Daniel is the happy
consequence of the treatment and we now have our two lovely boys
and our own little family.”
“I cannot praise the IVF unit staff enough especially Mr Fayez
Mustafa and previous consultant, Mr Phillip Taylor. We really felt
at home, they were so supportive,
looked after the whole family and never let us down. We were
never kept waiting, everything was explained and they made the
whole process as easy as possible for us.
“Our experience at James Cook was excellent from start to finish
including the maternity staff helping me with breastfeeding Matthew
after he was born.”
“It is difficult to put into words and explain how grateful we
are. We are loyal to the NHS, love James Cook and the fantastic IVF
unit staff in particular.”
the families they have helped in recent years.
Patients past and present were invited to the very special
occasion which proved to be a fantastic success as well as a
fabulous accolade for the service provided by the department.
The event was also attended by members of the local media and
there is no doubt that the party, attended by approximately 500
families from the region, has further contributed to the trust’s
reputation and prominence in the field of reproductive
medicine.
Maintaining excellent success rates year on year, the department
provides a full range of diagnostic and treatment options,
available to both NHS and private patients. They carry out over 300
cycles per year and the latest live birth rate at the successful
unit for 2011 is 33%.
The team continuously strives to achieve excellence, and over
the past ten years has developed one-stop shop treatments offering
a host of reproductive medicine services under one roof that range
from in-vitro fertilisation (IVF), intra-uterine insemination
(IUI), egg freezing, storage of frozen embryos and sperm prior to
chemotherapy and surgery, male fertility clinics, and surgical
sperm retrievals. Sperm and embryo freezing has also been improved
by the introduction of vitrification - the latest freezing
technique.
Lovely LolaSTEPH Wells, and partner Jonathan Walker are the
proud parents of Lola, one.
The Middlesbrough couple had been trying for 9 years to have a
baby before being referred to the IVF unit at James Cook.
Steph, 26, had problems with polycystic ovaries and had two
rounds of IVF, being lucky second time around and overjoyed at
becoming a mum.
Steph said: “Mr Mustafa and the unit’s staff were constantly
there for us. They were
really helpful explaining everything step-by-step and looking
after me.
“You have to be strong minded to go through it and it is hard,
but so worth it when you look at our gorgeous little girl,
Lola.”
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Bonding with babyMUMS-TO-BE and their families can have a
special keepsake to cherish - thanks to a new 4D maternity
ultrasound scanning service which allows them to see their baby
before it is born.Thanks to up-to-date 4D scanning technology,
amazing life-like details of the unborn baby developing in the
mother’s womb are produced in three and four dimensions - (4D is
moving 3D).
The images provide easily recognisable images of their baby’s
face in particular and can be a wonderful gift for expectant
parents and an amazing family and baby bonding experience.
The skin covering the baby’s internal organs can be seen and you
may see the shape of your baby’s mouth and nose, or see baby smile,
yawn or suck on his or her fingers and stick their tongue out.
Mum-to-be, Jennifer Bowen, 25 from Middlesbrough was determined
to have a 4D scan after missing out when she had her first baby and
only seeing her son after he was born.
She said: “It was a fantastic experience, I was able to confirm
my baby was a girl and we could see her cheeks and face and she was
pouting and opening her mouth and it was wonderful to see.
“It was my Christmas present to myself. I would definitely
recommend it. It will be nice to share with my baby when she is
older and I can show her what she looked like before being born. I
am really glad I took the opportunity.”
James Cook’s maternity service is the first hospital in Tees
Valley to offer 4D ultrasound scanning for mothers booked to have
their baby at the hospital. The service is also available for
mothers booked to
Mum-to-be Jennifer chats to Rachel Geritz about her 4D scan at
James Cook
COLONEL Michael Stewart, consultant trauma and orthopaedic
surgeon at the trust, has been awarded The Royal College of
Surgeons of Edinburgh (RCSEd) fellowship for the contribution he
has made to orthopaedic surgery, particularly in the management of
serious trauma.
Colonel Stewart has served in the Army for over 25 years, across
the world, and on operational deployments in Kuwait, Bosnia,
Kosovo, Iraq and Afghanistan.
He received his fellowship at a diploma ceremony held in
Edinburgh Castle in recognition of his success in achieving the
required standards of the rigorous surgical examinations.
For over a decade until his retirement in 2012, he had been the
senior trauma and orthopaedic surgeon in the armed forces,
consultant advisor to the surgeon general and programme director of
training in military trauma and orthopaedic surgery.
In 2004 he was appointed honorary surgeon to Her Majesty The
Queen and
has received numerous decorations, including CBE (military
division) in 2010.
RCSEd vice president, Professor Jimmy Hutchison said: “No-one in
British orthopaedics has more authority to speak on the management
of serious trauma
than Colonel Stewart.
“He has been awarded this fellowship in
recognition of his years of dedicated service in the armed
forces, esteemed research into war wounds and published work
in peer reviewed journals, in addition
to his services as a consultant in trauma and
orthopaedics and position as honorary surgeon to HM the Queen. I
am delighted to welcome Colonel Stewart to fellowship of this
college.”
Colonel Stewart said: “Rather than any personal achievement, I
consider this honour a most gracious compliment to the cadre of
military trauma and orthopaedic surgeons and the excellent work
they have done and continue to do in the care of our wounded from
Iraq and Afghanistan.”
Senior military surgeon honoured
Colonel Mike Stewart CBE (centre), The Royal College of Surgeons
of Edinburgh president, Mr Ian Ritchie (left) and RCSEd vice
president Professor Jimmy Hutchison
“I consider this honour a most
gracious compliment to the cadre of military trauma and
orthopaedic
surgeons.”
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Bonding with baby
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Antibiotic boxes give faster access to lifesaving drugsACUTE
medical wards at James Cook and the Friarage are piloting a new
scheme that will give sepsis patients faster access to life-saving
drugs.
Each ward now has its own pink antibiotic box containing the
first drugs needed following diagnosis of sepsis – the most
prevalent cause of death resulting from infection.
Sepsis arises when the body’s response to an infection damages
its own tissues and organs. It can lead to shock, multiple organ
failure and death, especially if it’s not treated quickly.
International guidelines for severe sepsis and septic shock
recommend that antibiotics should be administered within one hour
of diagnosis. The speed a patient receives antibiotics can depend
on availability in ward areas which is why the new antibiotic boxes
have been introduced.
The launch follows the success of the trust’s sepsis boxes which
were delivered to every ward at James Cook and the Friarage in
September.
Once the antibiotic box has been opened and any drug used, the
box must be sent to pharmacy to be restocked. Following evaluation
it is hoped the antibiotic boxes will be distributed to every ward
in the trust.
There is a raft of evidence indicating that early identification
and treatment of severe sepsis is vital. For every hour delay in
antibiotic administration a patient’s risk of death increases by
around 7%.
Special thanks go to Debbie Lockwood and Steve Lockwood from the
pharmacy team for setting up the boxes and the administration
guide.
For further details contact Jacqui Jones on extension 56969 JCUH
email [email protected]
“The speed a patient receives
antibiotics can depend on availability in ward areas which
is why the new antibiotic boxes
have been introduced.”
have their baby at the Friarage.
The best time to have a bonding scan is between 28 and 32 weeks
of pregnancy and around 26 weeks for twin pregnancies. Family
members are welcome to attend, including supervised children, and
it is unique experience for the whole family to enjoy.
Costing £100 for a 30-minute appointment, expectant parents
received a DVD of the full scan, a memory stick and six black and
white pictures to show family and friends. The scan is a keepsake
and no measurements will be done but if the sonographer (the
clinician operating the ultrasound) has any concerns you will be
referred for a more detailed examination.
The service, which started in December 2012, is carried out by
qualified and experienced NHS sonographers. The one-stop service is
aimed at providing a safe, enjoyable and convenient service for
women and providing continuity of care.
Ultrasonographer, Rachel Geritz who has had 4D scans of both her
children, said: “We are delighted to be able to provide this new
service at James Cook. It is a lovely experience for parents-to-be
to see how the baby is developing in the womb and provides a unique
insight they can to share and enjoy together.”
Mums booked to have their babies at James Cook or Friarage
hospitals can get an appointment or further information on a
Wednesday morning between 8.30am and 12.30pm by telephoning the
maternity ultrasound department on 01642 854884.
In store: Antibiotic
boxes arrive at acute admission
unit at James Cook
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A SPECIAL survivorship event brought cancer patients together to
meet, share, learn and get more out of life.
The marketplace style “living with and beyond cancer” event at
the holistic cancer care centre included expert advice on a range
of issues including lifestyle issues, psychological support,
exercise, getting back to work, finances and complementary
therapies.
Patients were also asked for their feedback to help shape
the
future delivery of cancer services.
The event was organised jointly by the trust, Macmillan
Cancer
Support and the holistic centre and had the full backing of the
North East Cancer Network.
Nicky Hand, cancer lead nurse, said: “This was the first event
of its kind within South Tees. Healthcare professionals joined
together to give people the information, confidence and skills to
help self-manage their next steps.
“We had an excellent turnout and some really positive feedback.
The good news is more people are surviving a diagnosis of cancer
than ever before. Our aim is to help people do more than
survive.”
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Getting more out of life
“It gave me knowledge and
an overview to signpost and pass on
information.”
Staff and patients at the survivorship event
“The visit has done us the
world of good and has been a great tonic for
both of us. Thank you so much.”
Brian’s storyIT was 10 years ago when Brian Henderson was
diagnosed with prostate cancer.
The 78-year-old granddad underwent an operation at James Cook to
remove the cancer and has never looked back.
But back then he admits he had no idea just how much support was
available to cancer patients.
“Macmillan helped me out no end. Their little corner at James
Cook is like an Aladdin’s cave. They have books on everything from
treatment and benefits to diet and exercise.
“Until then I thought Macmillan people were for terminally ill
nursing, I did not realise the extent of their expertise.”
Brian joined the prostate cancer support group and the trust’s
cancer patient and carer support group and he is now urging others
not to face
cancer alone.
“Don’t be hurried into making a serious
decision. There’s plenty of people around to ask for advice and
to put your mind at rest and give you
details about all the directions you
can go in.”
“Valuable, interesting and well
organised.”
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Mum launches first solo art exhibition to help children with
diabetesA TEESSIDE mum is hoping her passion for art will –
literally – pay off to help children with diabetes.
Beverley Smith achieved a major first in January when she
launched her debut solo art exhibition at Kirkleatham Hall Museum
in Redcar.
But as well as showing off her talents as a creative artist,
Beverley has another aim – to raise as much money as possible for
the paediatric diabetes fund at James Cook.
Her teenage daughter Bryony was diagnosed with type 1 diabetes
when she was just three-years-old and has since been under the care
of the children’s diabetes team at the hospital.
Now, in a bid to give something back to the team she describes
as ‘fantastic support’, Beverley is giving them all the proceeds
from any of the 50 Celtic-inspired exhibition pieces that she
sells.
“Bryony’s 15 this year but I can still remember the day and date
that she was diagnosed with diabetes – it becomes part of your
life,” she said.
“The nurses have not only given Bryony support but the family as
well by holding education sessions and bringing families together.
I found I wasn’t on my own, particularly in
the early years when she was first diagnosed and didn’t want her
injections! They’re such a good team and do an awful lot for the
kids, including taking them away on trips. Hopefully any money I
raise will help them to continue those activities.”
The mum-of-two from Coulby Newham is a member of Priory Arts
Society, Guisborough, where she goes twice a week. Her exhibition
of Celtic art, which includes paintings and pattern-work, runs at
Kirkleatham Hall Museum until 1 April.
She added: “It’s always been a hobby of mine but then again I am
from a family of artists. I just love to create and paint using
gold leaf and vibrant colour and have built up a wide selection of
pieces. I’m thrilled to be doing this.”
The trust currently provides specialist diabetes care to over
180 children and young people. Locally in the past year alone,
children as young as ten months old and up to 17 have been newly
diagnosed with type 1 diabetes.
Children’s diabetes nurse Kelly Rowe said: “Type 1 diabetes is a
life-threatening life-long condition where children and young
people are dependent on insulin injections - it’s no-one’s fault,
it’s just bad luck. We’re so grateful to Bev for supporting us in
this way and wish her all the very best on her first solo
exhibition.”
Diabetes staff get publishedDIABETES experts at South Tees have
contributed to a unique new book which has been published following
a series of articles in Practice Nursing magazine.
Entitled ‘Principles of Diabetes Care: Evidence Based Management
for Health Professionals,’ the book includes an introduction from
diabetes consultant Professor Rudy Bilous and chapters from Clare
MacArthur, specialist nurse in diabetes at the Friarage Hospital,
and consultant physician Dr Roger Fisken (now retired).
Clare said: “There are many published books on diabetes but such
a broad collection of contributors is rare. I hope that clinicians
expanding their diabetes knowledge and practice will find it
useful. I know students at the University of York are already using
it in their work.”
Published by Quay Books and edited by Anne Phillips, programmes
lead in the Department of Health Sciences at the University of
York, the book has received excellent reviews and has been adopted
as the textbook of choice in the UK and US for primary care
diabetes delivery.
Clare MacArthur
(left) and Anne Phillips with
the new book
Showcasing her work: Beverley
with some of her artwork at
Kirkleatham Hall Museum
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The sessions, which are held at mima (Middlesbrough Institute of
Modern Art), will encourage patients to discover new ways of
managing their pain as well as providing an opportunity to
socialise.
“It will encourage us to focus on the positive things we are
still able to do - rather than the things we are unable to do,”
said patient Jill Goody of Hartlepool, who suffers constant
neurogenic and mechanical back/leg pain.
As a former graphic designer Jill finds painting at home
therapeutic but only picked up her paint brushes again recently
when she was asked if she had ever tried to paint her pain. She
said: “I’m able to tune out of the pain and focus on the paint or
colour or subject.
“Pain is a great excluder. Isolation, being stuck
indoors, being dependent on others, getting depressed – it’s all
a vicious circle.
“Our hydrotherapy group is currently the
main weekly activity for us, there is a level
of understanding and empathy that you won’t
find anywhere else. I really hope it develops within this arts
psychotherapy group too.”
Fellow patient Debbie Moore of Guisborough has seen first-hand
the benefits of using distraction as a means of managing pain.
“Before my car accident, I had just begun to develop my own
business
using therapeutic artwork in schools,” she said.
“Now I will be exploring my creative side in a completely new
way, as it is my right hand and arm that is affected and I was
right-handed previously.
“I am hoping that these new sessions will help move people
forward with their lives and find new ways of managing chronic
conditions.”
The programme will culminate in an exhibition of the group’s
work at mima and a selection
of the work will also be displayed in the pain
clinic waiting area at James Cook.
Kelly said: “Our patients will be encouraged to engage in using
art materials, movement and
drama to express and explore their
emotions. The focus is to provide an opportunity for
people to explore their feelings through the creative
process.”
Senior physiotherapist Richard King said: “This is truly a
unique project that promotes patient empowerment and the use of
non-medical intervention to improve health. Plus getting your work
exhibited at mima is no mean feat!”
The project is funded by the Arts Council with additional
support from local charity Free From Pain.
Marie Neeson, education and audience development manager at
mima, added: “We hope that it will provide everyone with great
experiences that can continue well into the future.”(left to right)
Kelly Jayne, Jill Goody, Debbie Moore and Richard King
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Patients get creativeCHRONIC pain patients at James Cook are
benefiting from a unique arts psychotherapy programme led by local
artist and art psychotherapist Kelly Jayne.
“This is truly a unique project that promotes patient
empowerment.”
“We hope that it will
provide everyone with great
experiences that can continue well into the
future.”
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VENUES across Redcar and Cleveland are being encouraged to do
their bit to welcome breastfeeding mums.The Breastfeeding Welcome
scheme has been launched as a joint initiative between the trust’s
infant feeding team and Redcar and Cleveland Council.
Victoria Head, infant feeding co-coordinator at the trust said:
“Research shows a lot of mums stop breastfeeding before they really
want to because they feel uncomfortable breastfeeding in
public.
“Many businesses have an open attitude to breastfeeding but
often women have no way of knowing this. This new scheme invites
venues to display stickers and logos to let mums who may need to
breastfeed their baby know they are welcome.
“The scheme has already proven successful in the south of the
country but this is the first time the scheme will be implemented
on this scale this far north.”
Redcar Library and the Mind Hotspot Café were the first venues
to sign up to the scheme, but the council has pledged to make all
its public buildings breastfeeding friendly.
Mayor, councillor Denise Bunn said: “We know that breastfeeding
is best for babies and gives them a healthy start and therefore
want to support young mothers to breastfeed while they are out and
about.
“Our plans are ambitious. We are changing all council buildings
and public venues into Breastfeeding Welcome places. But it is
equally important to convince businesses, cafés, restaurants and
community venues in town and in
the borough to join the scheme.”
Breastfeeding reduces the risk of major illness for the baby
including gastrointestinal infections, upper respiratory tract
infections and obesity and has also been shown to reduce infant
mortality.
Julia Weldon, director of public health for Redcar and
Cleveland, said: “Within Redcar and Cleveland only half of our mums
choose to breast feed - 53% compared to 74% in England.
“We are working together with mums, not just on the
breastfeeding welcome initiative, but to provide support to mums
who breastfeed and to challenge attitudes to breastfeeding
generally.”
The Breastfeeding Welcome launch coincided with a new report
from children’s charity UNICEF that highlights not only the
benefits to babies of breastfeeding, but also how much money the
NHS can save by promoting breastfeeding.
Mum Rachael Black of Marske, who breastfeeds her 14-month-old
daughter Imogen, said the scheme was fantastic.
“It’s nice to know there is somewhere you can go where you can
feel completely comfortable, you are not going to be stared at and
you have the full support of the staff. I think it will make a huge
difference, especially for mums who are not that confident.”
11
For more details visit breastfeedingwelcomescheme.org.uk or
email [email protected] to register and
receive your information pack.
Breastfeeding welcome
Louise Westbury with
four-month-old, Daisy Westbury - photo courtesy of Dave
Charnley
Photography
Mayor Denise Bunn,
Sheelagh Clarke, cabinet member for
health and social well-being and Julia Weldon with mums
at the event
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12
COMMUNITY services in Hambleton and Richmond have been awarded
£14,000 by Foundation URGO to conduct a robust audit of chronic
oedema within the area and a questionnaire of their staff’s
knowledge of the condition. This will hopefully lead on to an
improvement of the service delivered.Foundation URGO encourages
industry to support collaboration between the NHS and higher
education in a bid to drive advances in wound care. Tissue
viability nurse Alison McGrath and community nurse Allison Robinson
decided to submit an application with the aim of improving the
management of patients with chronic oedema and prevent future
consequences such as cellulitus and ‘leaky legs’.
Alison said the rationale behind the entry was that
the prevalence of chronic oedema is increasing. “This has
already had a huge impact on the community nurses workload. It is a
relatively common problem which is poorly recognised and understood
and so is often missed.
“The practices within Hambleton and Richmondshire have a
population of approximately 120,000 with over 20% over the age of
65. Within the next 20 years this age group is expected to increase
by 20%, and we will therefore see a dramatic increase in the
numbers of patients with chronic oedema.”
Alison added: “In older patients the cause of chronic oedema can
be complex and if the patients’ risk for developing chronic oedema
was detected at an early stage this would
hopefully prevent the disease progressing which would have a
huge impact on the patients and the NHS.”
Chronic oedema is an umbrella term for
swelling which has been present for
at least three months in the limbs. As the older adult
population increases it is reasonable to
expect a parallel increase in co-morbidities, many of which are
risk factors for chronic oedema and reduced mobility.
Patients with chronic oedema may go on to develop lymphorroea,
presenting to community nursing teams for management of “leaking or
wet legs”. Therefore early intervention is paramount to the success
of managing chronic oedema and the myriad of issues it may
cause.
Audit funds for chronic oedema project
Tissue viability nurse Alison McGrath and community nurse
Allison Robinson receive the funding from Foundation URGO trustees
and board members
“In older patients the
cause of chronic oedema can be complex.”
Sew long SueSUE Nary, senior biomedical scientist, microbiology,
has retired after 34 years in the NHS, during a career spanning
over 41 years.
Starting work as a junior technician with Public Health
Laboratory Service (PHLS) in
October 1979, Sue joined the NHS when the PHLS transferred to
the trust in 2004, working in bacteriology for most of
her career and recently supporting developments in mycology.
Sue is planning to spend time with her grandson and do some home
improvements during her retirement as well as reacquainting herself
with sewing and knitting.
Karl Hubbert, acting divisional manager pathology, said: “Sue’s
support, knowledge and experience will be missed and she is a hard
act to follow. We wish her a happy retirement and all the very best
for the future.”
Sue Nary (seated) with her
colleagues in microbiology
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She joined the Friarage in July 1991, as the third paediatric
consultant and was delighted to work in a district general hospital
again having fond memories of house jobs in Swansea and
Lanelli.
Alison’s particular interest was paediatric oncology and she
also oversaw the cystic fibrosis clinic for many years. Noted for
her colourful boot collection and undoctor like handwriting she
embarks upon retirement with a desire to become increasingly
eccentric, achieve
grade one piano and dabble in a range of leisure pursuits.
She said: “I will miss my colleagues who have provided much
laughter and comradeship over the years. There have been many
highlights and we also weathered the storms together.”
One of her final tasks was to knit some Ghanain dolls to use as
teaching aids in a hospital, helped by Friarage obstetric
staff.
Fran Toller, divisional manager for women and children, said: “I
would like to thank Dr Essex-Cater for her significant contribution
to paediatrics at the Friarage over the years. She will be missed
by all her
colleagues and friends and the many patients she has helped. We
wish her all the very best for the future.”
13
“She will be missed by all
her colleagues and friends
and the many patients she has helped.“
Popular Friarage doctor retiresPAEDIATRIC consultant, Dr Alison
Essex-Cater, has retired after 37 years working in the NHS.
Alison (centre) with Dr Jon James, paediatric consultant and
clinical matron, Anne Wall, at her retirement party
Sporting excellenceFRIARAGE patients with sports related
injuries are set to benefit thanks to associate specialist, Kumar
Das, who has been awarded a diploma in sports and exercise medicine
from Bath University.
This is an extra diploma which Dr Das completed while working at
the Friarage’s busy orthopaedics department. His expertise will
help enhance the management and rehabilitation of patients injured
during sporting activities and events and also help prevent further
injury.
Dr Das said: “This was a stimulating and challenging diploma
which will ensure future patients benefit from the latest
developments in sports medicine. I will also be able to share my
experience with junior doctors and orthopaedic staff further
developing the service we provide for patients.”
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Clinical team of the yearHonouring clinical teams committed to
harm-free care. There was a very strong field of teams in this
category who demonstrated excellence in improving a service,
managing a difficult issue, or implementing a service change that
ensures patients receive high quality, safe care.
Joint replacement teamThis pioneering service has developed a
national reputation for quality – with some of the best results in
the country for patient reported outcome measures – coupled with
improvements in day of surgery admissions and length of stay.
The service, which works across both James Cook and the
Friarage, is focussed on giving patients the best possible
outcomes, as well as providing excellent training for up-and-coming
surgeons.
Runner-up – nurse colposcopy team
Behind the scenesCelebrating the teams and individuals who are
working away, often unseen, to help make the trust the successful
organisation it is.
Sterile services teamsA service that few people see but patients
and clinicians rely on - the consequences of them not doing their
job properly has huge patient safety and quality implications.
The teams across James Cook and the Friarage have a crucial role
in keeping our theatres going and, in the last two years, have made
major improvements to their service.
Runner-up – clinical coding teams
Shining bright!MEET some of the real stars of our trust!
More than 200 people turned up in force at Gisborough Hall to
celebrate the Star Awards which recognise, reward and celebrate the
excellence of our staff, services and volunteers.
Chief executive Professor Tricia Hart said: “I think all of us
can relate to some of the information we have seen in recent weeks
regarding a public failure
in the NHS, but I think you would agree from the feedback that
we’ve seen and heard tonight, that we have something pretty special
here.
“We are facing major challenges in the health service and, as an
organisation, we need to work harder to get things right all of the
time, but together I know this trust will continue to go from
strength to strength.”
Chair Deborah Jenkins added: “We had so many excellent
nominations and it was a really difficult task just getting down to
a shortlist for each award – everyone here are genuine stars within
this trust.”
The winners are as follows:
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Partnership workingPartnership working is crucial to much of
what we do to provide high quality, safe care and developing
services - whether its trust teams working together, or services
working closely with colleagues in other organisations.
Radiotherapy team and ElektaThis 15-month partnership project
resulted in a ‘world first’ for the trust when three new matched
linear accelerators came into clinical use in the Endeavour Unit at
James Cook. The trust’s medical physics team, therapy
radiographers, and oncologists worked closely with the equipment
manufacturer, Elekta, to successfully deliver this project – and so
far over 500 patients have benefited.
Runner-up – one-stop live kidney donor clinic team
Volunteer of the yearOur volunteers make an amazing contribution
– and an increasingly important role - to the life of the trust,
giving up their time, day in and day out, to support our services,
staff and patients.
James DarraghDespite recovering from his own serious health
issue, James has used his personal experiences to help others
facing a laryngectomy and – with the support of his wife – has
become
a buddy to other patients and their families preparing and
recovering from surgery.
Patients and staff said our winner has adopted the buddy role
with boundless enthusiasm and selflessness, and his humorous and
contagious personality, along with his straight talking no nonsense
approach has been a wonderful asset.
Runner-up – Barbara Lyall
Two special merit awards (Volunteer of the year)
The Friarage Macmillan volunteers (Mowbray suite)As well as
offering much appreciated emotional and practical support to
patients, families and staff, their fundraising support has been a
huge boon to the service.
Macmillan volunteers supporting the bereavement service at James
CookSince the bereavement support service was set up just over a
year ago, the Macmillan volunteers have provided high quality care
and support to families at some of the most difficult times in
their lives. >>
*A special thank you to all our sponsors who helped to make the
evening a special night.
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Together we canRecognising the staff who through the trust’s
‘Together we can’ campaign aimed have helped to drive out waste -
making savings as well as working in different ways to make the
organisation more efficient.
Eileen TrumanEileen - the ophthalmic
day unit and theatre manager - was nominated for the innovative
and proactive approach she has taken to eliminating waste and
saving money. From changing
equipment suppliers to reviewing on-
call arrangements, no initiative was too small
or too complex for Eileen to tackle - resulting in over £97,000
worth of savings.
Runner-up – paediatric physiotherapy lycra project team
InnovationShowcasing examples of innovation that were simple to
plan and quick to implement – which had a huge impact on the
trust.
Ward 14 nutritional groupGood nutrition is so important to aid
recovery but often when people are ill they don’t feel like eating.
The team on ward 14 got together with catering staff from
Carillion, volunteers, and infection prevention and control
colleagues to come up with some simple ideas which have had a big
impact on the nutrition and patient experience of the people they
care for.
Margaret Toase unsung hero awardGiven in memory of Margaret
Toase, long standing chair of the trust’s staffside committee, this
award is for an individual who goes that extra mile, demonstrating
excellence in providing clinical or non-clinical services, and who
puts patients at the heart of everything they do.
Joint winners Jane Stevenson and Anne WallFour different people
nominated Jane for the dedication she has shown throughout her
career in radiotherapy to looking after cancer patients. One said
she played a huge part in developing the department’s patient
centred ethos and was always there for patients and staff.
Anne, clinical matron with women and children’s services at the
Friarage, was nominated for the fantastic support she provides to
patients, their families, and staff – whether that’s staying late
with a sick child, coming into the ward at night, or making staff
feel at ease and part of a fabulous team. (Anne’s award was
collected on her behalf by unit manager Jo Kelsey).
Chair’s awardGiven to an individual or service that has excelled
in what they do and demonstrates the trust’s values.
Front of House teamsDespite increasing numbers of people needing
emergency care in recent months and huge pressure on the service,
the ‘front of house’ teams continued to work over and above what
would be usually expected of them - striving to provide the best
possible care to patients.
Each and every member of those teams deserves the trust’s thanks
and appreciation - and they represent the many other staff across
the trust in hospital wards and community services who make a
difference to patients every day.
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17
New year and new lead for cancer services teamTHE trust welcomes
Professor Phil Kane, consultant neurosurgeon and chief of service
for neurosciences, as cancer lead clinician. Mr Viswanath,
consultant upper GI surgeon, has stood down after a very successful
three years. During his leadership the original cancer project
group has matured into the current cancer strategy.
Professor Kane said: “This is a very exciting time to take over
leadership for cancer services from Mr Viswanath as the cancer
strategy group has recently refreshed the work plan for 2012 to
2014.”
The strategy has six main strategic themes specifically
focussing on improving benefits to patients. The themes are:•
Patient experience• Technology advances• Research• Workforce •
Capacity• Profile and marketing
Louise Shutt, cancer services manager, said:
“There have been many successes under Mr Viswanath’s leadership
such as the opening of the chemotherapy day unit, the new Endeavour
unit and the maintenance of high standard of compliance at peer
review. There continues to be some really exciting pieces of work
underway to ensure services provided at both the Friarage and James
Cook hospitals continue to be some of the best in the region.
“With Professor Kane as lead we will continue to improve patient
experience and expand provision of radiotherapy treatment along
with a wider review of technology advances to ensure we continue to
build on the current service provision. We will also be developing
further our research work with the specific aim of increasing the
access for patients to clinical trials.”
Looking to the future:
Mr Viswanath, Louise Shutt
and Professor Phil Kane
Our wave to WillsonCONSULTANT dermatologist Dr Willson Taylor
bid a fond farewell to staff at James Cook when he retired in
December after 30 years dedicated service to the trust.Dr Taylor
said over the last three decades he’d seen great change in the NHS
and most were for the best. During his retirement speech he was
keen to praise all those who had worked so closely with him and his
colleagues saying: “You are all wonderful, especially the nurses
and secretaries in the department for keeping everything running so
smoothly. I will miss you all.”
Clinical director of dermatology, Dr Andrew Carmichael, added:
“Forged first by Aberdeen and subsequently the army, the
dermatology service on Teesside owes Willson a great debt for his
loyalty, commitment and flexibility as a clinician, previous
clinical director and colleague over many years.
“I doubt we will encounter his unique combination again. We look
forward to his continued input to our monthly departmental clinical
meetings.”
Dr Taylor is pictured with his wife Lorna and one of his
farewell gifts, ‘Spot’ the dog
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18
THE carers’ information and support service (CISS) provided by
Carers Together is going from strength to strength.
The service, which has been up and running since January 2012 on
wards 11 and 12 at James Cook, was introduced to the primary care
hospitals in Redcar, Guisborough and Brotton (East Cleveland) in
February 2012.
During this time, over 170 carers have received support services
and carers champions have been recruited to raise the
profile of carers in hospital settings.
After attracting extra funding, two additional members of staff
have been employed and the service is being rolled out to ward 3 at
James Cook and Carter Bequest Hospital. This reflects the growing
demands placed on carers and the need for information about the
services available.
Improving support and information to carers, this important role
involves working
closely with ward staff and the case managers’ team to identify
carers and ensure their individual needs are met.
One of service’s main aims is to improve the involvement of, and
support for, carers throughout the discharge process and transition
to ongoing care, minimising hospital stays and reducing the risk of
readmission to hospital.
Jayne Anderton from Carers Together, said: “We have delivered
training to hospital staff to raise the profile of carers’ issues
and the feedback has been extremely positive“. We are excited about
the changes ahead and are looking forward to reaching more carers
throughout a range of settings.”
“We are excited
about the changes ahead.”
Caring service
(left to right) Hazel Robinson, carer support worker, Melissa
Smith, staff nurse (seated) Christina Joseph ward 11 manager and
Jayne Anderton, carer support worker
MACMILLAN Academy student, Ellie Dalton, is looking to the
future by experiencing working life on James Cook’s neonatal
unit.
Ellie, 17, carries out work experience twice a week helping
staff and learning about the different neonatal nursing roles at
the unit which cares for tiny poorly and premature babies.
She has also won the Star Fundraising Volunteer Award (sponsored
by Endeavour Housing) at the 2012 Middlesbrough Volunteering Star
Awards. Ellie was nominated by Sarah Barrett of Macmillan Academy
for her fundraising efforts for the unit and Freeman Hospital.
Organised by Middlesbrough Voluntary Development Agency,
Teesside University, West Middlesbrough Neighbourhood Trust,
Middlesbrough Council, The BME Network and
Community Voice FM, the awards recognise and celebrate
volunteering and pay tribute to exceptional individuals and
organisations who make a real difference to the lives of
others.
Ellie organised a charity auction at Macmillan Academy raising a
fantastic £4,500 to help future babies and their families on the
unit. She said: ”I am happy to help such a worthwhile cause. I
absolutely love working at James Cook and much appreciate the
opportunity.”
Lynne Paterson, neonatal nurse consultant, said: “We’re
delighted Ellie has won an award and proud of her achievement. She
has done such a lot of fundraising for us and she should be really
pleased with herself.
“She is helpful, enthusiastic and a breath of fresh air on the
unit. We really appreciate her support and wish her well for the
future, obviously hoping she chooses a career in nursing.”
Ellie’s a star
Ellie on the neonatal unit with new mum, Kelly Herrington, and
tiny baby, Lexie McCauley
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Susan is served a super surprise!HOUSEKEEPER Susan Jones got a
surprise when she was called to a meeting in Guisborough Primary
Care Hospital’s committee room.
Friends, colleagues and family were there to spring a surprise
party for the dedicated caterer. The party was to mark Susan’s
25 years of service to the one hospital site.
A shocked and surprised Susan, shown with her colleagues, said:
“I love working at Guisborough.I started as a catering assistant
with the trust in 1987 and now I’m currently a housekeeper here
with Serco. I work with a great team and have made so many great
friends.”
19
ADULTS who stammer can now take advantage of a new intensive
therapy course which could help transform their lives.
South Tees Hospitals and North Tees and Hartlepool NHS
Foundation Trusts have teamed up to offer the specialist one-day
session which people would previously have had to travel to London
to access.
The group therapy session teaches new skills such as breathing
techniques and enables people to practice these through a range of
activities including role play and
mock interviews.
It follows on from the success of the service’s evening group
which was launched three years ago.
Speech therapist, Sarah Guthe, said: “The national specialist
centre for adults who stammer in London (the City Lit) has offered
intensive courses for a number of years but until now clients from
our region have had
to self-fund and travel to London if they have wanted to
access
intensive therapy.
“Stammering can have a huge impact on the
lives of teenagers and adults. It can affect education, career
choices, personal relationships, self-esteem and emotional
well-
being. Evidence shows that
therapy delivered in a group setting
can be particularly helpful in supporting adults
who stammer to make meaningful choices in their lives.
“Following feedback about our evening groups we have taken ideas
from the City Lit’s intensive integrated course and designed our
own intensive therapy technique day.
“Usually we only have two hours in a session but it takes time
to master new techniques so this full day course is an excellent
way to help people feel more confident about speaking in different
situations.”
The first intensive day was held at the speech and language
therapy department at Carter Bequest Hospital in November. For more
details on the course contact Sarah Guthe on 01642 818544.
Intensive therapy
Mikey Tose, left, with Jo Williams, who were among the first to
complete the course
“This is an excellent way to help people feel more confident
about speaking
in different situations.”
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20
PREGNANT women attending the healthy lifestyle clinic at James
Cook are being offered the chance to take part in a pedometer
challenge.
The clinic is aimed at mums-to-be who need to lose weight to
reduce the risk of complications for both themselves and their
baby.
Complications that can arise due to being overweight during
pregnancy include:
• High blood pressure, gestational diabetes and blood clots
• An increased risk of miscarriage and stillbirth
• An increased risk of development problems to the baby such as
spina bifida
• An increased risk to the baby of obesity and diabetes later in
life
Mums-to-be attending the healthy lifestyle clinic are now
offered a pedometer at either 12 or 20 weeks into their pregnancy
to encourage them to do more exercise. Participants are asked to
record the number of steps they do each day over an eight-week
period and a small prize is awarded to the person who does the most
steps/makes the most progress.
Midwife consultant Kay Branch said: “Unfortunately despite women
knowing the risks of having a larger BMI and the benefits of
exercise, not all women make an effort to do the recommended 30
minutes of moderate physical activity a day.
“The pedometer challenge is already motivating some of these
women to do a little bit more exercise. Since its launch in October
we have enrolled 32 women onto this exercise programme.”
Pedometers for the challenge were
provided by the local authority’s health improvement
service.
After clocking up an impressive 455,611 steps, mum-to-be Louise
Carroll was crowned the winner of the first challenge.
Louise, 38, of Middlesbrough said the eight-week challenge had
motivated her to do more walking.
“I was looking at the pedometer all the time to see how many
steps I had
done,” she said. “It’s amazing how many steps you do just
walking to the shops.”
Louise has also been trying to eat healthier after being
diagnosed with diabetes.
“Being diagnosed with diabetes and taking part
in the pedometer challenge has given
me the encouragement I needed to lose weight,
especially after the baby is born. I’m planning to go
out for walks and eat smaller portions and will be keeping hold
of the pedometer!”
The second challenge was won by Lisa Gamble who also did a lot
of swimming which, when converted into equivalent steps, helped
boost her total to an impressive 2,336,493 steps over the
eight-week period.
Lisa said: “I love having the pedometer challenge as it gives me
a target that I try and improve on each week.”
Pedometer challenge
Kay Branch (left) and pedometer challenge winner Louise
Carroll
“The pedometer challenge is
already motivating some of these
women to do a little bit more
exercise.”
Funding: Ann Forrest (far right) and the ‘asset champions’ from
community services meet Simon Woodward, (third right), and Mick
Burns (far left) from medical engineering in the workshop to see
first-hand the work the department does
Inventory work is just champion!A TEAM approach from quality
improvement leads Ann Forrest, Sian Crooks, Marcel Brugmans from IT
services and governance manager Iain Greener has resulted in
completely revised and accurately updated medical device inventory
for the community services division.
Thanks to their dedicated work, the location of all re-useable
medical equipment has now been logged and shared with medical
engineering. Importantly this has identified the future maintenance
arrangements required for medical engineering and also external
contractors. The benefits are already being seen.
To ensure that the register is kept up to date Ann has trained
up ‘asset champions’ to be responsible for the upkeep of the
register relating to their particular team or service.
As part of the training, the champions visit medical engineering
to see first-hand where certain equipment they send for repair or
service goes, and who their contacts will be. This has built up
relationships and good communication pathways and improved the
understanding of the processes. The champions can now proactively
plan the maintenance and
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21
But the South Tees eye consultant ended up spending a year in a
charity hospital in Jerusalem, helping to bring hope to thousands
of Palestinians.
Mr Dees is no stranger to the St John of Jerusalem Eye Hospital.
For the last decade he has given up two weeks a year to provide
specialist training and treatment for those living in poverty in
East Jerusalem, the West Bank and Gaza.
He said: “In June 2011 I told them I was taking a year off and
they told me their retinal surgeon had just left and asked whether
I would like to work with them for a year instead and I couldn’t
say no!”
During his year in Jerusalem Mr Dees performed many complex eye
operations and trained two junior doctors to do retinal
surgery.
“Patients present with far more advanced diseases over there,”
said Mr Dees. “There are so many people with diabetes and it’s not
well managed and people end up needing complex surgery.
“The other main difference is the fact they live under military
occupation and you need a special permit to attend for medical
care. There’s also the language barrier. I did pick some of it up
but the nurses always had to act as interpreters!”
As thanks for his efforts Mr Dees was made an officer in The
Order of St John and was presented with a medal during a special
ceremony at the end of his stay.
“It’s always nice to go there as they are very appreciative of
the work you do,” he said. “But it’s nice to be back at home
because obviously I missed my family.
“I do a lot of teaching over there but I have also learned to
slow down a bit because their hours of work are much more relaxed
than over here!
“I was pleased that my colleagues encouraged me to do this. A
number of people in the department have worked abroad in the recent
past: Sue O’Higgins in Sudan, Mr El-Naggar in Abu Dhabi and Joanne
Reeve in India. This year Phil Severn, one of our registrars, is
going to India for a week to do cataract operations.”
Chrisjan Dees is presented with his medal
“It’s always nice to go there as they are very appreciative
of
the work you do.”
A change is as good as a rest!WHEN Chrisjan Dees decided to take
a year out he had visions of a holiday to Mauritius, New Zealand or
Australia.
Funding: Ann Forrest (far right) and the ‘asset champions’ from
community services meet Simon Woodward, (third right), and Mick
Burns (far left) from medical engineering in the workshop to see
first-hand the work the department does
Inventory work is just champion!
safety testing of equipment.
Just one efficiency Ann’s work has brought about is the
pathology van that collects samples at the majority of community
bases will now transport the equipment back to medical engineering
at James Cook, rather than a clinical member of staff leaving their
base for what could be two hours to drop the repair in and return
to their day job.
Ann said: “This project has involved many services and teams who
have all embraced this. Each service now has an accurate list and a
champion to manage it. The benefits realised are better
communication pathways, improved turnaround times, and a proactive
approach to managing equipment. The support from the medical
engineers and their admin staff has been superb.”
Simon Woodward, head of medical engineering, added: “Having met
the asset champions we now have a better understanding of their
requirements from us and they have a better grasp of the workload
this team has and through these efficiencies we have seen a quicker
turnaround and therefore better patient care.”
Iain Greener said: “The dedication of the teams involved has
been fantastic and the new medical devices inventory, developed by
Marcel, aligns the division to the trust policy on medical device
management.”
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Pictured (left to right) are Jean McLoughlin - who helped to
raise the money - Fiona Kitching, volunteer, Heather Goodwill,
deputy centre manager, Irene, Bernie Lingard - who also helped
fundraise - Keith Thomas, practitioner, Maureen Bourke,
administrator and Joan Johnston, domestic.
On song for centreA 12-HOUR karaoke day at Grangetown United
Club raised a fantastic £700 for James Cook’s holistic cancer care
centre. A big thank you to Irene Iseton who organised the day and
everyone who helped make it such a success.
22
Heart fund is chosen charityTO celebrate reaching its latest
safety target, Marathon Oil UK has donated £5,000 to the South
Cleveland Heart Fund.
The charity was randomly selected for the donation after it was
put forward by employee Lee Oxley whose wife Amy works on ward 29
at James Cook.
Lee and Amy are pictured here handing over the £5,000 to South
Cleveland Heart Fund chairman Adrian Davies.
We are grateful for the generosity of local people and the
support of all the dedicated people who raise money to help
patients at the trust’s hospitals.
Helping hands
In memory of Poppy A BUMPER charity night raised £2,100 for
James Cook’s neonatal unit. Rachael Shaw wanted to do something to
help the hospital in memory of her baby, Poppy, so she teamed up
with her sister Jo Caveney and mum Julie Holmes to organise a
fundraiser at Middlesbrough Golf Club.
The event included entertainment from The Beer Pigs, blind cards
and a raffle. A big thank you to everyone who gave their support.
Lynne Paterson, nurse consultant is pictured receiving the cheque
with (left to right) Rachael, Julie and Jo.
What a goal!THE holistic care centre at James Cook felt on top
of the league when the young boys of a local junior football team
netted it over £1,300.
The recently-formed Teesside Rangers Football Club, which is
based in Normanby, decided to make the centre their chosen charity
in their inaugural year and held a couple of fundraising events
that raised £1343.35. The boys are shown handing over the
funds.
AMEC’s generous donationTHE holistic cancer care centre was
chosen as nominated charity for the INEOS 2011 TAR on Seal Sands
Nitriles (UK) site, Middlesbrough.
Thanks to safe working practices by the combined TAR workforce,
the safety incentive scheme for the event, a fantastic £3937.50
donation was received from AMEC Europe, Asset Managements (Wynyard
Office).
Lynne Gray, deputy manager of the care centre, said: “We would
like to say a big thank you to everyone at AMEC / INEOS for this
generous donation.”
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DANCE teacher Vicki Ahmed has put her dancing skills to good use
raising money for the hospital team
which saved her life.
Vicki was diagnosed with a brain
tumour in 2008 and treated at James Cook. Every year since
proceeds from the annual dance
show, put on
by her students at Fuzion Studio of Performing Arts, have gone
to the neurosurgical research fund.
This year’s show was in memory of Vicki’s mum - Eunice Ahmed -
who was cared for on ward 2 at James Cook. To everyone’s delight,
Amelia Lily, a previous Fuzion student, performed at the show.
A fantastic £2,150 was raised bringing the total raised by Vicki
to £10,419. She is pictured with consultant neurosurgeon, Simon
Tizzard.
Vicki’s dancing devotion to lifesavers
23
John’s memory lives onA WONDERFUL windfall has been received in
memory of John Green who sadly died in early 2012.
John’s colleagues from Foster Wheeler Energy Limited held
various fundraising events such as Movember and cake bakes raising
a fantastic £2,625.54.
John Cumming and Kelly Matthews (left) came along to hand the
cheques to Macmillan specialist nurse, Noeleen Hunter, right. She
said: “We are very grateful to John’s colleagues for their support.
Donations enable us to help those struggling with complex symptoms
and advanced illness.”
Paul braves the wavesDARING Paul Mclean took part in Redcar’s
Boxing Day dip raising £250 for urology ward 5 at James Cook.
Paul was a patient on the ward for a month in May 2012 and he
wanted to thank the dedicated staff for looking after him so
well.
Thanks to his fantastic efforts and everyone who generously
sponsored him future patients on the ward will benefit from extra
comforts. Paul is pictured handing over the cheque to delighted
ward manager, Lynne Kershaw.
We are grateful for the generosity of local people and the
support of all the dedicated people who raise money to help
patients at the trust’s hospitals.
Helping hands
Walk this wayTHE holistic cancer care centre has been boosted by
sterile services supervisor Jennie Strange and a dedicated bunch of
walkers.
A party of eight completed a gruelling seven and a half mile
return walk from Great Ayton to Captain Cook’s Monument and
Jennie’s colleague Hazel Gillespie also organised a raffle and
tombola for staff in sterile services and the bed bureau along with
family and friends. In total £1,121.00 was raised.
Jennie and partner Steve Chilver pictured seated front centre
and the other walkers reach Captain Cook’s monument. Steve said:
“We can’t thank everyone enough. What the centre does is absolutely
fantastic.”
Knitting their way to successEYE day unit staff came up with a
unique way to keep their hands busy and raise funds for the
holistic cancer care centre in their efforts to stop eating
biscuits and to quit smoking.
Lynn Hayes suggested her colleagues try a spot of knitting!
Donna Hanson, Betty Howes and Diane Proctor were complete novices
but under the expert tuition of Carol McQuillan, Ellen Scott, Stef
Gamble and Lynn they were all soon producing some impressive
work.
The items were sold in the unit raising more than £180 and also
at the centre’s Christmas fayre.
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24
We are grateful for the generosity of local people and the
support of all the dedicated people who raise money to help
patients at the trust’s hospitals.
Helping hands
Every little helps!PATIENTS waiting in the maternity assessment
unit at James Cook can now enjoy the luxury of a new 32 inch HD
television.
The waiting area had been left without a TV following the
digital switchover but Deborah Whitehead, who regularly attends the
unit with her daughter Lisa, managed to get Tesco of Coulby Newham
to donate a brand new one.
Deborah, a community co-ordinator at the store, is pictured
handing the TV to ward sister Louise Turnbull. Louise said: “People
who come here can feel worried or anxious and this
will provide a welcome
distraction.”
Let’s danceMORE than 30 people took part in a two-hour zumbathon
at Coatham Memorial Hall to raise £1,255 for South Cleveland Heart
Fund.
Instructor Karen Winspear is pictured here presenting the
impressive sum to Adrian Davies, Jean Reeve and Sam Hussain from
South Cleveland Heart Fund.
Noah’s arkCHARLOTTE Dreaves has raised £1,668.50 for the
paediatric intensive care unit at James Cook to thank them for the
amazing care they gave to her baby boy.
Noah was just 24 days old when he was rushed into the unit with
bronchiolitis and other complications on Christmas Eve 2011. The
tiny baby, who had been born prematurely, was in intensive care for
three weeks but is now a happy and healthy 13-month-old.
Charlotte, together with mum Barbara Noble, organised various
fundraisers including darts competitions and a Dutch auction and
are pictured here handing the proceeds of their ‘Noah’s Ark’
campaign to staff.
Barbara’s friend Sue Lawson, who resuscitated Noah on Christmas
Eve before the ambulance arrived, also arranged for her employer,
A1 Highways Agency, to donate an additional £300.
Grateful donationGRATEFUL patient Richard Smiles kindly donated
£500 to enhance patient and staff comforts on the surgical day unit
at James Cook.
The money purchased a television for patients to watch as they
wait for, and recuperate from, their procedures. Two toasters for
staff to use during their break were also
bought with the donation. Surgical day unit staff are pictured
in front of the television.
Raising funds.. and eyebrows!SHEILA Calvert from Hartlepool
rallied her friends to raise funds in memory of her grandson Craig,
who died of cystic fibrosis in James Cook aged seven months.
They produced a 2013 calendar in true ‘calendar girls’ style and
raised £850. They gave £250 to cystic fibrosis and spent £600 on
toys for the children’s outpatient department at James Cook,
pictured gratefully receiving the toys and bouncers.
Sheila said: “The staff were fantastic with Craig. They were
just like family. It’s great to give something back.”
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25
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