TÜBİTAK

TÜBİTAK BİLGEMSoftware Technologies Research Institute

21 May 2019

Cemil SAĞIROĞLU Institute Director

TÜBİTAK

TÜBİTAK BİLGEM Software Technologies Research Institute

TÜBİTAK BİLGEM Software Technologies Research Institute

2005

2010

2012

TÜBİTAK UEKAE / G222 Project Unit

TÜBİTAK BİLGEM UEKAE / Software and Data Engineering Department

Secure Software

Development

Successful Project Management

Agile Software Development

High Maturity in Processes

Corporate Architecture

Expertise

One and Only Government Institution

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To become the pioneer research institute that makes Turkey as a reference point by contributing to the development of informatics ecosystem in order to implement effective digital transformation policies. It is aimed;

• Define national, institutional and plan solutions with innovative approaches thematic digital transformationneeds with an enterprise architecture perspective and innovative guidelines,

• Conduct strategic, critical and R&D software development projects in digital government policies,

• Develop guideline and reference models with the purpose of building capacities required in informaticsecosystem and to provide guidance,

• Build capacity in new technology areas by following international digital trends and developments,

• Conduct policy researchers to improve the performance and quality of informatics ecosystem.

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Organization Chart

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Services

CAPACITY BUILDINGProject ManagementEnterprise ArchitectureSoftware Life CycleIT Investment Planning and Evaluation

DIGITAL POLICY DEVELOPMENTNational and Thematic Strategy Planning and Policy DevelopmentPolicy and Strategy GovernancePolicy Studies and MeasuresTrend and Problem Analysis

DIGITAL TRANSFORMATION PLANNINGEnterprise Digital Transformation PlanningSoftware Development FeasibilityTechnical Provision PreparationSpatial Based Decision Support System Development

SOFTWARE DEVELOPMENTSoftware DevelopmentOpen Source Coded DatabaseProject and Program Management

Digital Maturity and Competence EvaluationDigital Capability GuidanceUsability and AccessibilityIT Infrastructure Capacity Analysis

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SOFTWARE DEVELOPMENT

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Institute and CMMI

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Government Accounting Information System Project

An electronic document-based information system which enables centralized management of theaccounting transactions of all public institutes and agencies is being developed in cooperationwith Minister of Treasury and Finance through significantly simplified and speed up processes.

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35 Million

645 Billion TL

226 Annual Accounting

Process

Annual AccountingTransaction Amount

1 Billion TLDaily Average

Collection

3 Billion TLDaily Average

Payment

20Integrated

with SystemPublic

Administration

SMART ACCOUNTING

ONLINE MONEY EXCHANGE

ADMINISTRATIVE BASED ACCOUNTABILITY

E-DOCUMENT STANDARDS

EFFECTIVE PROACTIVE BUDGET CONTROL

‘‘It is working on an open source coded database of the State Accounting Information System developed by Open Source Coded Software Technologies.’’

EscrowManagement

AssetManagement

PerformanceManagement

DebitManagement

CreditManagement

PaymentManagement

AccountingManagement

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Product Tracking System (ÜTS) Project

National Product Tracking and Monitoring Model and compatible information system are being developed in orderto provide infrastructures for tracking medical devices and cosmetic products from end-to-end, conducting auditmechanisms and executing clinical engineering processes in a reliable and effective manner.

”ÜTS is the information system that has been put into practice for the first time in the world in order to ensure the tracking of all produced or imported medical devices in Turkey.”

Monitoringand Tracking

ProductManagement

User, Institution andAuthorizationManagement

ClinicalEngineering

BusinessIntelligence

Market Surveillance,Inspection (PGD)

and Warming

SupportingFunctions

Citizen-orientedServices

STRUGGLE AGAINSTUNRECORDED ECONOMY

RELIABLE PRODUCT ACCESS

DEVELOPMENT OFHEALTH POLICIES

EFFICIENTAUDIT

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~180 Thousand ~3,6 Million

~55 Thousand ~230 Million

RegisteredCosmetic Products

Active MedicalDevices Companies

Opticianry EnterpriseProduct Movements

Registered MedicalDevices

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Integrated Social Assistance Service Project

An information system for centralized management of the social assistance program within the body of Minister ofLabour, Social Services and Family provided by the was developed to ensure a more fair allocation of resources,and to activate social assistance decisions through holistic management of social assistance information.

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Determination of NeederVia Neediness Index

High Maturity in Integratıon

Quick Evaluation

Fair Social Assistance Distribution

>5 Thousand 85 ~25 Million~20 Billion16 700 ThousandConcurrent

UsersDifferent Aim

TypesTotal Number

of AidsAnnual Divided Fund Amount

InstitutionalIntegration

AverageTransactions per Day

“It is considered as a management information system that ensures the implementation of data-based aid distribution policies with stakeholder integration and assistance processes at high maturity level.”

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Development Agencies Management System (KAYS) Project

An integrated information system on financial management of the Development Agencies within the body ofMinister of Industry and Technology was developed to ensure the transparency, accountability, coherence,and coordination that will increase the efficiency and effectiveness of the main business processes.

DEVELOPMENTAGENCIES KAYS

INVESTMENTPROJECTS

TRANSPARENTSUPPORT PROCESSES

CONCURRENT MONITORING AND

REPORTING

CENTRAL MANAGEMENT OFAGENCY ACTIVITIES

~15 Billion TL > 3 Billion TL

~10 Billion TL

Total budget of project

applications

Number of activeindependent assessors

registered

Total amount offunds allocated for

support

Requested supportof all Projectapplications

Applicants whosubmitted Project

application

Total number ofprojects with signed

and monitored 10

>10 Thousand

>26 Thousand ~10 Thousand

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Open Source Coded Database Development Project

AWARENESSRAISING ON OPEN

SOURCE

ALTERNATIVE COMMERCİAL PRODUCTS

DECLINE IN LICENSE ANDMAINTENANCE COSTS

NEW EMPLOYMENTAREA

Expertise, Competence andService Development

Awareness, Trust andEcosystem Creation

New Feature of R & D,National PostgreSQL Version

Development

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To develop an Open Source National Database System and expertise , in order to create a strong alternativefor the commercial database management systems which count for the largest item in IT infrastructure budgetof government agencies and to be used in strategic and critical application systems.

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CAPACITY BUILDING

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Digital Maturity Model and Guidance

Digital Maturity Model that specified to evaluate the digital maturity of public institutions and their services hasbeen developed in public institutions and short, medium and long-term solution proposals have been presentedto improve the maturity of the institutions. Guidelines have been prepared for use as guidance in areas ofcompetence compatible with the maturity model.

3Levels

2500Questions

7Competence 13

7Competence

“ First Digital Maturity and Competence Models Specified for Turkey was developed. ”

www.dijitalakademi.gov.tr

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Digital Competence Model and Guidance

Digital Competence Model has been aimed to define the strengths and weaknesses of IT experts who areworking in public institutions by evaluating the competency and to identify open areas for improvement interms of training and career development. 28 IT professional role and 5 levels are defined for the targeted41 competence areas that employees in these roles have to be possessed and competence areas, therelationships determined between roles, areas of competence, and competence levels.

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5Levels

41Competence

28Role

700Expert

Assessment

YTE Evaluation Result

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Digital Capability Guidelines

Digital Capability Guidelines has been developed with relevant information and routing alternatives on the basis ofthe competency areas that included in the Digital Maturity Model are considered to be taken into account whenmanaging information projects and activities which contained suggested elements and alternatives, in order toincrease digital maturity and employee competence of public institutions and to ensure efficient usage of publicresources. Training and guidance are provided by using guides in line with the needs for transformation into public.

Etude ProjectGuides

• Software Development Feasibility Guideline

• Software ModernizationFeasibility Guideline

• Digitization FeasibilityGuideline

• Data Center/Data Center Development/ Improvement FeasibilityGuideline

• Disaster Recovery Center Development/ Improvement FeasibilityGuideline

• Guideline to Preparing Top Policy Papers

• Institutional DigitalTransaction Planning Guideline

System Development/Improvement/Procurement Guides

• Software Development Guideline

• Software ModernizationGuideline

• System Software ProcurementGuideline

• Application Software Procurement Guideline

• Security Software ProcurementGuideline

• Software EngineeringConsultancy Guideline

• Server InfrastructureProcurement Guideline

• End User Hardware Infrastructure ProcurementGuideline

• Communication and Network Infrastructure Hardware andProcurement Guideline

• Information Security Infrastructure ProcurementGuideline

• Infrastructure ConsultingGuideline

• Software MaintenanceGuideline

• Hardware / InfrastructureMaintained Guideline

Data Production/Update Guidelines

• Archive DigitizationGuideline

• Geographic Data Digitization Guideline

• System Data DigitizationGuideline

• Digitization ConsultancyGuideline

IT InfrastructureServices Guides

• Data Center / Data Center Installation Guideline

• Disaster Rescue Center Setup Guideline

• Cloud Infrastructure Service (IaaS) Guideline

• Data Center Service Guideline

• Disaster Recovery Center Service Guideline

• Data Center / Data Center Maintenance / Modernization Guideline

• Disaster Recovery Center Maintenance / Modernization Guideline

• Data Center Guideline• Operation and Maintenance

Guideline• Guidele to Using Wireless

Networks• Guidele to Operating

Wireless Networks

CapacityDevelopment

Guidelines

• Model Development / Guideline Preparation Guide

• Training Guideline• Consulting Guideline• Information Security

Consultancy Guideline• Business Continuity

Consultancy Guideline• Service Management

Consulting Guideline• Project Management

Consultancy Guideline• Software Life Cycle Consulting

Guideline

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39CapabilityGuideline

4Competence

Model

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KAMİS and KABİT Project

The KAMIS Guideline has been developed in which provided theoretical andpractical implications that are supported by eyetracking researchers in theUser Experience Laboratory in order to compliance with the standards ofaccessibility and usability on corporate websites and e-Services of publicenterprises. Training and guidance activities are carried out with the objectiveof raising awareness and acquire competence in public enterprises.

www.kamis.gov.tr

Information Portal of Guidelines For Governmental Web Sites

Usability in Websites

General Properties

Visual Design and User

Interface Design

Accessibility Legislations ofGovernmental

Websites

Usability Testsand

Applications

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Guidelines on preparation and evaluation of project proposals, andmonitoring projects in the investment program were developed forpredetermined investment types of information and communicationtechnologies (ICT).

AS-ISAnalysis

Guides Based onInvestment Types

Public ICT ProjectsPreparation Guide

Public ICT ProjectsTypes

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DIGITAL POLICY DEVELOPMENT

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2019-2022 National Smart Cities Strategy and Action Plan

Under the policy ownership of Ministry of Enviroment and Urbanisation, Turkey’s first national SmartCity Strategy and Action Plan covering the years 2019-2022 is being prepared with the commonwisdom of ecosytem stakeholder, taking into account national needs and priorities as a whole basedon the Turkey-specific Smart City Maturity Model.

530 Corporate

Participation

Reviewed Maturity Valuation

Model

“ It is the 4th strategy and 3rd action plan prepared at the national level in

the world in the smart city transformation. ”

AS-IS Analysis Report

2019-2022 National Smart Cities Strategy

and Action Plan

Monitoring and Evaluation Model

and System

Maturity Assesment Model

National Smart City Portal(www.akillikent.gov.tr)

1023Participants

142Strategy, Legislation and Model Analysis

5573Findings

40Action

2980

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2016-2019 National e-Government Strategy and Action Plan

Within the frame of Turkey’s 2023 vision, 10th Development Plan and 2015-2018 Information SocietyStrategy and Action Plan, Turkey’s first comprehensive and holistic national e-Government strategy andaction plan and monitoring and evaluation model were developed for direct Turkey’s e-governmentoperations between the years of 2016-2019 with national competence via the common mind andscientific perspective takes from the involvement of central government units, local government units,citizens, private sector, professional organizations, non-governmental organizations.

~4000 ~270 850

20 21 27

Participants were asked their opinions on e-

Government through surveys

Legislation werereviewed

Singular participants were involved in face-to-face interviews and

workshops

Countries’ practices were analysed

Upper level policydocuments were

examined

Focus group meetings were held

AS-IS Analysis Report

2016-2019 National e-Government Strategy

and Action Plan

Monitoring and Evaluation

Model

Monitoring and Evaluation System

(SEPSİS)

E-Government Portal(www.edevlet.gov.tr) 19

“Turkey's National prepared the first comprehensive and integrated with the native capabilities of e-Government

Strategy and Action Plan”

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Functional business processes, AS-IS determinations, capabilities in the target view, and policies for systemcomponents that meet these capabilities have been identified within the scope of the Integrated PublicFinancial Management Information System (BKMYBS) with the cooperation of public financial managementecosystem stakeholders, and for this purpose, the consultancy of method and governance mechanism havebeen being carried out.

Integrated Public Financial Management Information SystemPolicy Development and Governance Project

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13Working

Group

76Working Group

Meeting

215 Different

Participant

16StakeholderInstitutions

39Capability

18Component

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Building The National Geographic Information SystemInfrastructure For Turkey Project

The TUCBS Project is a participatory project aiming at the establishment of the Geographical InformationSystem infrastructure in accordance with the technological developments at the national level and incooperation with INSPIRE Directive. The idea is to set standards and general rules together with the publicinstitutions and organizations, which are responsible for spatial data production for all data consumers -public or private.

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IncreasingSpatial Data

Supply

IncreasingService

Satisfaction

Building NewChannels Among

Stakeholders

Transparency IncreasingInteroperability

Spatial DataStandartization

Overcomingof RepeatingInvestments

Awareness Coordination

Generating Data Specification Template Document and Spatial

Data Specification Documents

Defining the List of National Spatial

Data Themes

Defining Components of

General Conceptual Model

Defining Interoperability

Guidelines for Working Groups

Defining Interoperability Guidelines for Public

Institutions in terms of Spatial Data and Network

Services

Generating Spatial Data Specification

Documents

2018 Year Themes:• Addresses• Administrative Units• Cadastral Parcels• Coordinate Reference Systems and Geographical Grid Systems• Geographical Names• Hydrography• Transport Networks• Elevation• Geology• Land Cover• Orthoimagery• Buildings

2019 Year Themes:• Protected Sites• Energy Resources• Land Use• Mineral Resources• Natural Risk Zones• Human Health and Safety• Soil• Utility and Governmental Services

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DIGITAL TRANSFORMATION PLANNING

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Enterprise Architecture

Institutional Architecture TOGAF (The Open Group Architecture Framework) methodology providesorganizational change and transformation to be designed systematically, plans in an integrated andharmonious manner and carry out predictably. The Institution’s vision, strategic objectives, business processes,data and software systems, technology infrastructure operational model are associated forming a harmoniousarchitectural view of the institution. With the institutional architectural methods, a transformation route map isplanned through analyzing the AS-IS of the institution and designing the target situation.

“In the transformation to the digital state implementation of enterprise architecture methods is the key to success.”

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Enterprise Digital Transformation Planning Projects

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KOSGEB e-Government Planning Consultancy Service (e-KOSGEB) Project

AS-IS has been analysed within the scope of digital transformation studies so that the support programswhich managed by the Small and Medium Business Development and Support Administration (KOSGEB)can be carried out more efficiently, target view determined, and the KOSGEB e-Transformation Plan wasdeveloped to provide access to the target view from the AS-IS.

TEİAŞ Informatics Management System Preliminary Analysis ProjectTurkish Electricity Transmission Company (TEİAS) plans to build an enterprise spatial data infrastructure inorder to manage the high voltage substations and transmission lines. The infrastructure shall be utilized asthe main tool for all the processes from planning to operations including transmission lines’ and substations’construction, environmental impact assessment and expropriation. The IT infrastructure shall be compliantwith international and national standards and be integrated into Turkish National Spatial Data Infrastructure(TUCBS) and shall serve to both central and regional organizations of TEİAS.

BTK Information Management System Preliminary Analysis ProjectThe needs of Information Technologies and Communication Agency (BTK) Information Management Systemwere identified and the road map was developed so that the organization and audit process of the electroniccommunication sector can be conducted more efficiently.

Land registry and cadastral works and transactions conducted by the General Directorate of Land Registryand Cadastre have been developed on the basis of business, data, application and axes in technologylayers together with considering determination of current situations which is taking into account innovativeapproaches and new technologies, in order to analyse knowledge management system capabilitiesdetermined in the target viewpoint with the perspective of enterprise architecture and projected animplementation of comprehensive feasibility study and determined a digital transformation roadmap.

E-TKGM Feasibility of Land Registry Cadastre Information System Project

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Soil Organic Carbon Project

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According to the 12th session of Conferences of Parties under the UN Convention to Combat Desertification andwith the cooperation of General Directorate of Combating Desertification and Erosion under Ministry of Agricultureand Forestry, Soil Organic Carbon (SOC) has been determined as one of the three global indicators besides LandCover and Land Productivity in order to monitor Land Degradation Neutrality (LDN). For this purpose, prediction ofthe existing SOC stock of Turkey, monitoring SOC changes, developing strategies and putting actions to increaseSOC stock through a sustainable SOC monitoring system have been aimed.

"Turkey’s First National Soil Organic Carbon Map was created based on data and expertise."

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Basin Monitoring and Evaluation System Project

Climate Soil Water Land Cover and Land Use

Topography and Geomorphology

Socio-Economy Management

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PresentingDesertification Risk

in Turkey

Taking measures in areas sensitive to

desertification

Periodical Update ofDesertification Risk Map

Monitoring the Change of Desertification Risk in

Turkey

Simulated Verified

According to Desertification Risk Map of Turkey, 12.7%of Turkey’s land is in Weak Risk group, 53.2% is atModerate Risk group and 25.5% is at Severe Risk group.

Having finished 5 field surveys, it was determined that the ModelResults and Observed Risk Values resulted in 84% consistency at90% confidence level for micro-basins.

Under the body of Minister of Agriculture and Forestry, Geographical Based Basin Monitoring and EvaluationSystem providing infrastructure for integrated policy development via evaluation of the themes such asDesertification, Erosion, Flood, and Torrent was developed and Desertification Model and Risk Map of Turkeywas created.

‘’Turkey's desertification estimation model that has high accuracy has been developed.’’

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ACADEMIC PUBLICATIONS & EVENTS

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Academic Publications

85

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THANK YOU

Çukurambar Mah. 1478. Cadde No:22 06100 Çankaya / ANKARA+90 (312) 289 9 222

yte.bilgem@tubitak.gov.trhttp://yte.bilgem.tubitak.gov.tr/