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TechnoVision – Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini October 24, 2008

TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

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Page 1: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

TechnoVision – Bridging the Gap Between IT

and Business

Michael Schulte, North America Head of Consulting ServicesCapgemini

October 24, 2008

Page 2: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

2Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

Agenda

� Business Transformation: How does a state of the art Business

Transformation look like?

� IT Innovation: What drives the innovative leverage of technologies?

� TechnoVision: How to combine business change with technology

innovation?

� Q&A

� Business Transformation: How does a state of the art Business

Transformation look like?

� IT Innovation: What drives the innovative leverage of technologies?

� TechnoVision: How to combine business change with technology

innovation?

� Q&A

Page 3: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

3Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

Enabling Transformation – Capgemini enables its clients to

transform and perform through technologies

Enabling Freedom – Capgemini will lead by providing its

clients with insights and capabilities that boost their freedom

to achieve superior results

Capgemini’s Mission

Capgemini’s Vision

Who is Capgemini? Technology is at the heart of our mission

Page 4: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

www. capgemini.com

Business Transformation

Page 5: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

5Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

Successful Business Transformation programs approach

change and the organization holistically

� 5Es of Business Transformation®

Envision the future

Energize people

Expedite growthEnhance competitiveness

Establish key capabilities

Page 6: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

6Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

Business Transformation must be accompanied by Technology

Transformation

Business Transformation + Technology Transformation =

Business Model Innovation

Technology Transformation involves

� Information strategy

– Transform business results using information for competitive

advantage

� Technology innovation

– Transform business strategy by harnessing the best of the new

� IT planning & management

– Transform the IT organization to be relevant and streamlined

Page 7: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

www. capgemini.com

IT Innovation

Page 8: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

8Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

We have identified key information technology trends

Real-time Integrated Business Intelligence

Mastered Data Management

Google-fication

Mash-up Applications

iPodification

Role Based User Portals

Rich Internet Applications

Software as a Service

Packaged Sector /Segment Solutions

Real-TimeBusinessProcessControl

Composite Applications

Jericho Style Security

Sensing Networks

Utility Business Infra-structure

Smart Business Networks

Social Collaboration Tools /Wikinomics

Free Agents Nation

Mashupapplications

iPodification

Role-based user portals

Rich Internet applications

Smart business networks

Social collaboration tools /Wikinomics

Free agents nation

Real-timebusinessprocesscontrol

Composite applications

Real-time integrated business intelligence

Mastered data management

Google-fication

Packaged sector /segment solutions

Software-as-a-service

Sensing networks

Jericho style security

Utility business infra-structure

Page 9: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

9Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

Open Standards and Service Orientation underpin the six

technology clusters

Open standards and service orientation

Invisible infostructure

Sector-as-a-service

Process-on-the-fly

Thriving on data

From transaction to interaction

Youexperience

Page 10: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

www. capgemini.com

TechnoVision

Page 11: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

11Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

Financial Services Institutions

Telecom, Media & Entertainment

Energy, Utilities & Chemicals

Retail

Government and Public Sector

Manufacturing

Business

drivers per

sector

(e.g.,

Retail)

1

2

3

4

...

Technology clusters

You ex-perience

Transac-tion to in-teraction

Process-on-the-fly

Thriving on data

Sector-as-a-service

Invisible info-structure

Step 1: Define the role of each technology cluster

C = CAUSE or trigger for the driverM = MUST for the driverH = HELP, supportive elementblank = not directly relevant

Step1

Define the role of an IT innovation to transform your business

Page 12: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

12Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

Financial Services Institutions

Telecom, Media & Entertainment

Energy, Utilities & Chemicals

Retail

Government and Public Sector

Manufacturing

Business

drivers per

sector

(e.g.,

Retail)

1

2

3

4

...

Technology clusters

You ex-perience

Transac-tion to in-teraction

Process-on-the-fly

Thriving on data

Sector-as-a-service

Invisible info-structure

Step 2 = Rank technology maturity (when)?

●●●● = Existing – available now◑◑◑◑ = NEXT – early adopters using it○○○○ = LATER – usable in 6 to 12 months? = usability date uncertain / over one year

Step2

Rate the maturity of an IT innovation and define its positioning in

your IT innovation portfolio

Page 13: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

13Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

15%

Existing

●●●●Now

1

1

2

1

6

11

45%

Next

◑◑◑◑Early

adopters

5

6

7

7

6

1

32

27%

Later

○○○○6-12

months

11

5

3

19

13%

Even later or unclear

?

Unknown

3

6

9

Sectors

Total number ofCAUSE or MUST

ratings for technology clusters

Financial Services 20

Manufacturing 12

Govern./Public 9

Retail 11

Telco 12

Utilities 7

Total 71

Financial Services Institutions

Financial Services Institutions

RetailRetail

Telecom, Media & Entertainment

Telecom, Media & Entertainment

Energy, Utilities & Chemicals

Energy, Utilities & Chemicals

Government and Public Sector

Government and Public Sector

ManufacturingManufacturing

Early adaptations are needed!

Page 14: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

14Systems Design and Management Conference - MIIT© Copyright Capgemini 2008 All Rights Reserved

A TechnoVision Provides Guidance On Which Paths to Take

Page 15: TechnoVision–Bridging the Gap Between IT and … · TechnoVision–Bridging the Gap Between IT and Business Michael Schulte, North America Head of Consulting Services Capgemini

www. capgemini.com

For more information:

Michael SchulteHead of Consulting Services

+1 917 934-8635

[email protected]