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The The Communication Communication
CycleCycle
Communication Cycle
•Communication creates meaning through the exchange of messages.
Elements of the Communication Cycle
• Sender/Encoding• Message• Channel• Receiver/Decoding• Feedback• Noise/Interference• Context
Elements
•Sender – the person with the message.
Encoding•Meaning is added to the message through words, tone, body language.
Elements
•Message – the idea the sender wants the receiver to understand.
•Receiver – person(s) to whom the message is addressed.
Decoding•The receiver interprets the message to extract the meaning.
Elements
•The message travels in what is called a CHANNEL.
•Examples: Spoken, written, sung, television, newspaper, etc.
Non Verbal Channel•The 55% of Body Language+•The 38% of Tone of Voice•includes gestures, HOW you say something, appearance, posture, facial expression, and eye contact.
Add on/in after your nonverbal channel
•Tone of Voice/Paralanguage changes in the voice that alter the meaning of the message.
A message is made up of the following:
•55 % Body Language•38% Tone of Voice•7% Actual Words
•93% of what your sayin’ ain’t comin out of your mouth - Hitch
Feedback•The response to the message.
•What are some examples of Positive Feedback:
Negative Feedback:
Noise/Interference•Any distraction that competes with the message.
Types of Noise/Interference
•Physical•Physiological•Psychological
Physical Interference
•an actionEx. coughing, whispering, talking, crying, etc.
Physiological Interference
•Related to a bodily function such as –Headache–Hunger–Pain–Tiredness
Psychological Interference
• Mental• Your attitudes, mental
outlook, emotions, stereotypes, and past experiences (point of reference).
Psychological Interference
Other types of interference to know
• Educational-”I’m too smart to listen to him”
• Social-”He’s one of those “so-called” hipster types, he probably doesn’t know anything about good music”.
• Cultural-Difference in upbringing- “I won’t relate to anything he has to say”.
Elements
•Context – the situation, time, environment where the communication occurs
•Communication FAIL: It’s because of the context
Context
Frame of Reference or Field of Experience
• Your perspective, how you judge things from your point of view
• It results from past experiences or attitudes and affects the outcome of a communication situation