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The effects of technology and innovation on police processes. Lessons learned from Belgian innovation projects CEPOL Research & Science Conference 2017 – Budapest Dr. Arne Dormaels

The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

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Page 1: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

The effects of technology and innovation on police processes. Lessons learned from

Belgian innovation projects

CEPOL Research & Science Conference 2017 – BudapestDr. Arne Dormaels

Page 2: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Vias institute

Independent and multidisciplinary knowledge centre

Goal: contribute to a safer society for all citizens▸ Share our knowledge and implement our experience▸ Innovative projects▸ Partnership with public authorities, knowledge institutes and industry

Page 3: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Innovation start…

1. Reactive innovation projectüFollowupgoodpracticesinthefieldofinnovationandnewtechnologiesforsecurityüBottom-up approachbasedonconcretesecurityneeds:• Projectapproachbasedonspecificneedsinthefield• VIASactsasintermediarypartner:fromatriplehelixstructuredirectcontactsandcooperationwithprivate,publicandresearchinstitutions

2. Pro-active projectinitiationüKnowledge,insightsandexperiencetranslatetoothergovernmentsüImpactoninnovationlegislation:adhocadvisorygrouptriplehelixüIncentivetoattractEuropeanfundsforSecurityStudies

Page 4: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Project: use of netcentric technology

Adhoccommandroomforsecuringmassevents:• CommemorationinNieuwpoorten Ypres,28October2014• UCICycleraceRecordBankE3Harelbeke,25March2016• UCICycleraceRecordBankE3Harelbeke,24March2017

Page 5: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

General questions and needs

Questionsfromlocalpolice:▸ TemporarilyextendedexistingCCTVnetworkthroughmobilecameras▸ Managedifferentinformationsources:(fixedcameras,mobilecameras,heli-images),multi-agencyradiocommunication,informationfromsocialmedia(Twitter,Facebook,etc.),…▸ Integratethisinformationwithinanadhoccommandcenter▸ Exchangereal-timecameraimageswithothersecurityforces

!GAPbetween privatemarketand publicpolice:Vias servedasanintermediarynetworktoprovidesolutions

Page 6: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

ProjectCommemorationWOITimingprojectStart:4September2014End:28October 2014POC

Common Operational Picture & Visual Integration

§ Savestimetoexplainandhavenewdata/insightCompanyconfidential 4

Page 7: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Project Cycle race Record Bank E3 Harelbeke

Page 8: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

©FutureRiskManagementLtd

Observation 1:netcentric information flows&BSGstructure

Page 9: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Observation 1:netcentric information flows&BSGstructure

Page 10: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Observation2:difficulttotranslateexperiencetotrainingprograms

- Impactoftechnology&innovationonstructureandculture- Informationmanagers- Dominanceofvideosources- Socialmedia- Impactbackofficeunderestimated

Page 11: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Observation3:howmeasuringsucces?

▸ Cognitive Process: common overall picture and shared evaluation▸ Multidisciplinary collaboration▸ Time saving▸ Saving staff (10%)

Page 12: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Observation4:it takestimetoreachmarket

Private partners:- ‘Direct’ versus ‘indirect’ investments in innovation project

- Ownership of the problem?

Page 13: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Observation5:accountability

▸ What when it goes wrong?

▸Codeofconduct▸Faircompetition▸Publictenders▸Confidentialinformation▸Relationshipwithpartners,clients,governments,suppliers,…

Page 14: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

Discussion

6/10/2017 / Slide ‹#›

▸Difficult to find resources to profoundly understand the impact of technology on▸Structure: back office▸Information flow▸Facilitating & training▸ROI: economic development / security?▸Identify the owner of the ‘problem’ -> sustainable

solution

Page 15: The effectsof technologyandinnovationon policeprocesses ... Dormaels VIAS_CEPOL.pdfObservation1: netcentricinformationflows & BSG structure Observation 2: difficult to translate experience

6/10/2017 / Slide ‹#›

Contact: [email protected]