The Standard Fall-2010

8/8/2019 The Standard Fall-2010

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Vol. 24 No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2010


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The Standard is published quarterly by the Measurement Quality Division of

ASQ; deadlines are February 15, May 15, August 15 and November 15. Text infor-

mation intended for publication can be sent via electronic mail as an attachment in

MS Word format (Times New Roman, 11 pt). Use single spacing between sen-

tences. Graphics/illustrations must be sent as a separate attachment, in jpg format.

Photographs of MQD activities are always welcome. Publication of articles, prod-

uct releases, advertisements or technical information does not imply endorsement

by MQD or ASQ. While The Standard makes every effort to ensure the accuracy

of articles, the publication disclaims responsibility for statements of fact or opinion

made by the authors or other contributors. Material from The Standard may not be

reproduced without permission of ASQ. Copyrights in the United States and all

other countries are reserved. Website information: MQDs homepage can be found

at http://www.asq.org/measure. 2010 ASQ, MQD. All rights reserved.

The StandardVol 24, No. 3, September 2010

Managing Editor and PublisherJay L. Bucher6700 Royal View Dr.De Forest, WI 53532-2775

Voice: 608-846-6968Email: [email protected]

AdvertisingSubmit your draft copy to Jay Bucher, with arequest for a quotation. Indicate size desired.

Since The Standard is published in-housethe requester must submit a photo or graphicof their logo, if applicable. The followingrates apply:Business card size ............................ $1001/8 page ........................................... $1501/4 page ............................................ $2001/3 page ............................................ $250 page ............................................. $300Full page .......................................... $550

Advertisements will be accepted on a perissue basis only; no long-term contracts will

be available at present. Advertising must beclearly distinguished as an ad. Ads must berelated to measurement quality, quality ofmeasurement, or a related quality field. Adsmust not imply endorsement by the Measure-

ment Quality Division or ASQ.

Letters to the EditorThe Standard welcomes letters from mem-

bers and subscribers. Letters should clearlystate whether the author is expressing opin-ion or presenting facts with supporting infor-mation. Commendation, encouragement,constructive critique, suggestions, and alter-native approaches are accepted. If the con-tent is more than 200 words, we may delete

portions to hold that limit. We reserve theright to edit letters and papers.

Information for AuthorsThe Standard publishes papers on the qual-ity of measurements and the measurement ofquality at all levels ranging from relativelysimple tutorial material to state-of-the-art.

Papers published in The Standard are notreferred in the usual sense, except to ascer-tain that facts are correctly stated and to as-sure that opinion and fact are clearly distin-guished one from another. The Editor re-serves the right to edit any paper. Please sin-gle space after sentences and use Times NewRoman, 12 pt font.

TABLE OF CONTENTS

Chairs Corner ................................................................................. 3Repeatability and Reproducibility, Type A Uncertainties .............. 4The Learning Curve ........................................................................ 6MQD minutes from July, 2010 ....................................................... 9

MSC Fall Tutorials ....................................................................... 12NCSL International Workshop & Symposium ............................. 15MQD Officers and Committee Chairs .......................................... 19Customer Satisfaction Survey Results .......................................... 20

FROM THE DESK OF THE EDITOR/PUBLISHER

The plaques on the front cover are for twoof our illustrious officers, Chris Grachanen andDilip Shah. Please the Chairs Corner for furtherdetails. Congratulations to both!!

At the end of this issue you will find the

results of the latest customer satisfaction survey.Thanks to Elias Monreal, our Membership Chair, forgetting the data to us.

We have also thrown in some photos from this years NCSL Inter-national Workshop & Symposium.

Nobody submitted any answers for Phils quiz in the last issue of

The Standard, so it is still being carried forward. Please see his column for

further details.Finally, if you have your ASQ CCT (certified calibration techni-

cian) certification, and would like to volunteer to be a part of the CCT cutscore workshop the first part of December, please send me an email. Theonly requirement is that you cannot have previously

participated in any CCT workshops. Thanks in ad-vance to those who wish to help make the CCTexam the best it can be.


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Vol. 24, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2010

CHAIRS CORNERBy Jay L. Bucher

Id like to extend my congratulations to Chris Grachanen and Dilip Shah forcontinuing to bring home the hardware during the 2010 NCSL InternationalWorkshop & Symposium at Providence, RI. We have displayed their plaqueson the cover of this issue.

Chris plaques read as follows:

x For your significant contribution as a member of the Find a Cool Career

in Metrology DVD outreach project. Your efforts will be seen by thousandsof students and could change their lifes career path.

x In recognition of your service to the NCSLI 163 Workplace and Professional Development Commit-

tee in the development of the Metrology Human Resource Handbook. In the pursuit of the goalof uniformity in the field of instrumentation and measurement.

Dilips plaque reads as follows:x In appreciation of your dedicated efforts in providing tutorial training for 5 years during the annual

NCSLI conferences on the topic of: Statistical Analysis of Metrology Data for Laboratory Managersand Technicians.

Also, Id like to thank the group that volunteered to support our CCT Exam Review workshop held atASQ headquarters on August 6th and 7th. Their hard work and dedication to getting the most from thetime allowed not only helped to complete the exam review, but write some new test items, and reviewprevious items to be put into the item pool. Thanks to all for another successful workshop.

Back row: Shawn Mason, John Fuschino, Keith Kemsley, Kulwinder Basra, Rick Clark, James EkFront row: Jay Bucher, Tony Kutch, Ron Parker


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Repeatability and Reproducibility, Type A UncertaintiesBy Christopher L. Grachanen

One of the requirements for calibration laboratories to beawarded accreditation status necessitates performing measurement un-

certainty analysis. The purpose of this analysis is twofold, 1) identifysources of measurement uncertainties and 2) estimating the magnitudesof these uncertainties. Measurement uncertainty analysis is the meansby which uncertainties being propagated via the calibration process areknown and their impact on devices being calibrated assessed. Simplystated, uncertainties are error components which adversely impact ameasurement devices accuracy such that the greater the uncertainties

(error components) the less confident we are that measurement results made by the device are accurate.Accredited calibration laboratories are required to have uncertainty statements for each measurementparameter within their scope of accreditation. A calibration laboratory scope of accreditation lists meas-urement parameters a laboratory is accredited to provide and is usually available for inspection via anaccreditation providers website.

Measurement uncertainty analysis activities, congruent with industry / agency accepted prac-tices, are carried out per the methodologies recommended in ISO standard Guide to the expression ofUncertainty in Measurement (GUM). The GUM provides a standardized way of expressing the per-ceived quality of a measurement result utilizing a mathematical framework for a) normalizing uncertain-ties to applicable probability distributions, b) combining different types of uncertainties, c) determiningsensitivity coefficients for uncertainties as well as d) the handling of correlation between uncertainties toname a few. The GUM uncertainty framework essentially constitutes the application of the conventionallaws of uncertainty propagation.

The GUM recognizes two types of uncertainties, Type A and Type B. Traditional definitions ofrandom and systematic uncertainties are not interchangeable with the definitions of Type A and B uncer-tainties. Basically Type A uncertainties are those uncertainties which are obtained statistically and TypeB are all others. The International vocabulary of metrology, Basic and general concepts and associated

terms (VIM) defines the following;

Type A Evaluation of Measurement Uncertainty evaluation of a component of measurement un-certainty by a statistical analysis of measured quantity values obtained under defined measurement con-ditionsType B Evaluation of Measurement Uncertainty evaluation of a component of measurement uncer-tainty determined by means other than a Type A evaluation of measurement uncertaintyType B uncertainties are normally associated with measurement bias in regards to the closeness of ameasurement with the true value of the measurand (quantity intended to be measured). The VIM definesmeasurement accuracy as closeness of agreement between a measured quantity value and a true quan-tity value of a measurand with the following three clarifications;

The concept measurement accuracy is not a quantity and is not given a numerical quantity value.

A measurement is said to be more accurate when it offers a smaller measurement error.The term measurement accuracy should not be used for measurement trueness and the termmeasurement precision should not be used for measurement accuracy, which, however, is re-lated to both these concepts.

Measurement accuracy is sometimes understood as closeness of agreement between measuredquantity values that are being attributed to the measurand.Test equipment specifications, calibration uncertainties and ancillary equipment characterized

(Continued on page 5)


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characteristics make up the bulk of Type B uncertainties and can be relatively easily found in test equip-ment manuals, calibration certificates and supplier catalogs and advertisement brochures.

Type A uncertainties are uncertainties associated with the variability i.e. lack of precision, of ameasurement commonly expressed in terms of standard deviation or standard error of the mean. TheISO standard 5725-2 Accuracy (correctness and precision) of measurement methods and results, Part2, Basic method for determining repeatability and reproducibility of standard measurement method,provides guidance in determining the two basic measures of measurement precision, repeatability andreproducibility. The VIM gives the following definitions pertinent to understanding repeatability andreproducibility;Measurement Precision closeness of agreement between indications or measured quantity valuesobtained by replicate measurements on the same or similar objects under specified conditionsMeasurement Repeatability measurement precision under a set of repeatability conditions of meas-urementRepeatability Condition of Measurement condition of measurement, out of a set of conditions thatincludes the same measurement procedure, same operators, same measuring system, same operating

conditions and same location, and replicate measurements on the same or similar objects over a shortperiod of time

Measurement Reproducibility measurement precision under reproducibility conditions of measure-mentReproducibility Condition of Measurement condition of measurement, out of a set of conditionsthat includes different locations, operators, measuring systems, and replicate measurements on the sameor similar objects

It can be seen from the aforementioned definition that repeatability is an indication as to howwell a calibration laboratory can perform a repetitive measurement over a relatively short time intervalunder the same conditions and that reproducibility is an indication as to how well a calibration labora-tory can achieve acceptable measurement result under different conditions assuming a longer interval oftime.

Accreditation assessors frequently require repeatability and reproducibility Type A uncertaintiesbe determined by a calibration laboratory for each of the measurement parameters which appears in their

scope of accreditation. Repeatability and reproducibility values help assessors assess how well a labora-tory can be expected to make precision measurements. Repeatability and reproducibility studies to de-rive said values are analogous to classical Gage R&R studies. Accreditation assessors will more oftenthan not request documented evidence of repeatability and reproducibility studies. Calibration laborato-ries can develop in-house procedures and templates for conducting and documenting repeatability andreproducibility studies and/or can utilize the services of a proficiency test provider to facilitate studiestailored to their specific needs and unique circumstances.

Calibration laboratory scopes of accreditation typically do not provide the granularity for identi-fying what Type A and B uncertainty contributors are used to derive an uncertainty statement. It can besurmised that Type A uncertainties in the guise of repeatability and reproducibility are choice attributesfor evaluating the likelihood a calibration laboratory can make calibrations with precision. Users of cali-bration services are encouraged to request the results of calibration laboratory proficiency tests in order

to better assess calibration providers. It goes without saying that a calibration laboratorys ability tomake precision measurements helps to reduce the chances of customers making bad business decisionsattributable to erroneous measurement data i.e. reduces measurement decision risk.

(Continued from page 4)


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THE LEARNING CURVEBy Phil Painchaud

This is the sixty-third in a contiguous series of quarterly columns, originally chartedby our Founding Editor-in-Chief, as a vehicle for the exploration of the general sub-

ject ofMetrology Education, and as a platform for the readers of this column to ex-press their views on that subject. During the past eighteen years, publishable readerviews in response to this chartered subject have ranged from very scanty to zilch.This apathy (orinsouciance if the reader prefers), has at times required this author toutilize a great deal of latitude in choosing alternate themes for certain columns andfor the continuation of his irreverent writing style. However this format appears to beto the liking of certain readers as well as our current Boss, our most esteemed Execu-tive Editor of this quarterly journal, as well. So, following our long established cus-

tom, this Column will again be in the form of an open letter to him.

Dear Boss:

In the last column (#62 of THE LEARNING CURVE) we published a simple test, one that thelate Dr. E.E. Watson had planned to use in his Measurement Science curriculum at California State Uni-versityDominguez Hills. It was intended, he told me, to separate dilettantes from the serious stu-dents aiming for professional Metrology careers early in the educational process. I offered what Ithought were substantial cash prizes for the highest scoring participants. You, Boss, in your alternaterole of Grand Vizier of this Division superseded my offering pittance by 500%! That alone should beenenough inducement to cause several dozen individuals to sign up and become dues paying card carryingDivision members just for a chance at one of those prizes.

When the deadline for returns, July 15, 2010, was reached, the total returns to both me and toyou, Boss, was a big fat ZERO. It is almost unbelievable that among the several thousand members ofthis Division, that there are none interested in money. Something must have gone wrong. So what is the

solution?

Well the Executive Council of this Division has decided to, and has directed me to extend thedeadline for answering the questionnaire to November 1, 2010. That means the answers must bephysically in my hands by 2400 hours 11-1-2010! The other rules remain unchanged. Your answersmust be hard copy, typed format, no electronic transmission (i.e., e-mail, FAX, etc are not allowable).U.S.A. respondents must use the US Postal System Certified or Priority Mail service (I recommend thatyou request a Return Receipt in assure that I have received the document by the required time and date).Non-U.S.A. respondents should use the equivalent services of their postal system. Any responses trans-mitted by any other means or arriving after the cutoff date/time will be rejected!

Now for a bit of explanation that could help you in participating in this contest. First of all you

need the fifteen questions (Remember you must answer all fifteen and all parts of any multipart ques-tions). Failure to answer any question in full, results in a zero score for that item. An incorrect answerof any portion results in a negative score for the entire question. The will be no partial scoring. I shallnot repeat the questions here in this column. You can get them in full with all of the rules (except for thechange of cutoff date) by going back online and calling up the Division Website and downloading thelast issue of THE STANDARD and finding (Column 62) THE LEARNING CURVE. With a $500 po-tential reward it should be well worth your effort to do so.



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Now for a few explanations of the wherefore and why an examination of this nature came to bein the first place. Dr. Watson firmly believed that a Metrologist, in addition to being a true Professionalshould be a scientifically and culturally well rounded person. To that end he felt that his MeasurementScience students should be avid collateral readers of measurement related documents. I agree with thatphilosophy whole heartedly and have so long before I ever met Gene Watson. I have from time to timerecommended collateral reading material many times in this column. He had a list of collateral readingmaterial that he issued to every student and strongly recommended that they acquire each item, readthem, and keep them as a core of their personal metrology library.

Several of the questions in the subject examination were taken directly (in some cases indi-rectly) from several of the recommended collateral reading texts all of which have been recommended atsome time or another in this column.. I cannot remember which question came from where, but I dorecall three of the sources that were used, copies of which I also have in my personal collection.

These are:

THE SCIENCE OF MEASUREMENT, A Historical Survey, by Herbert Arthur Klein,ISBN0-486-25839-4ABSOULTE ZERO and the Conquest of Cold, by Tom Schachtman,ISBN 0-395-93888-0MEASURE for MEASURE, by Richard A. Young and Thomas J. GloverISBN 1-889796-00-X

I know that I have recommended these in this column in past issues.

I know that for some of you this is going to raise the question What is Collateral Reading?What has is got to do with me and my studies in the Measurement Sciences? How does it relate tothe text books and handbooks that I already have?

Good questions, so get ready for another of my pontifications. For the purposes of this discus-sion let us consider that all textual documentation pertaining to our subject of interest, Metrology, fallsinto one of three categories; Text Books, Handbooks, and Collateral Reading Books.

Text Books are documents intended to be ancillaries to the teaching of a subject; a TeachersAid if there is a teacher, or as a source material in self-study cases. A Text Book can broadly cover asubject of interest or it can narrow into some detailed aspect. It can deeply explore the subject; or it canbe quite cursory and skim over some material lightly. All of this is at the discretion of the author and hisintentions for the documents use.

Handbooks are intended to be reference documents to be used by those individuals who have

already attained some degree of proficiency in the subject. They are not intended to be the basic sourcematerial providers for teaching a subject. They are intended to be where one might go to retrieve spe-cific data such as the logarithm of a trigonometric function; or the melting point of a certain metal; or ofthe characteristics of a semiconductor device; or the metric equivalent of a wine tun; or the color temperature of a specific star; etc. Handbooks generally have little narrative text but on the other handshould be loaded with tables, charts, graphs, and similar data formats. Item number three above is a rep-resentative Handbook although its title does not so indicate. Again book titles are at the whim of the




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author.

Collateral Reading Books are intended to broaden ones background on a general subject; theyare not intended to be the Text Books of a course on that subject. They are not intended to be studied aswould be a Text Book but rather to be read as one might read a novel, or a biography, or a travelogue.This does not mean that there is not valuable information to be gleaned from the reading of them, butthat is a function of the mental retentively of the reader. When properly written, Collateral ReadingBooks can be quite entertaining. They are mandatory for broadening ones background in the generalarea of interest.

For those of you who are interested in building your own Metrology library, this Division manyyears ago published a rather complete list of recommended books (of all three types) in THE STAN-DARD. This list was then emasculated and then printed in booklet format for handouts at the variousconferences. I have a few copies of that booklet if anyone is interested drop me a note with your name,address, etc., and I shall be happy to send you a copy.

DO NOT GET ANY SUCH REQUESTS MIXED WITH ANY RETURNS OF THE EX-

AMINATION! KEEP THEM IN SEPARATE MAILINGS.

Now for a bit of personal pride, Fathers Day occurred this year after I had written Column 62,but before you had received it, so I could not announce my Fathers Day present. Unbeknownst to me,my two daughters connived (probably with my son) to give me a present of a Website. They got into myhard drives (I have five, three internal and two external) and extracted such material that they felt bestdescribed me and my past as they knew me from their perspectives. After they showed it to me, I wasallowed to go in and write preambles to certain documents, It is not completed as yet as there are manyfamily photos to digitize and install and some more documentation to install, and some to clean up, butif anybody is interested try: www.philpainchaud.com

Well Boss that ought to do it for this issue. Lets hope we have a flood of responses to try to

capture some of that cash for correct answers to the examination. Nest issue I intend to not only an-nounce the winners and give the correct answers, but also the whys and wherefores of each question.

Phil Painchaud1110 West Dorothy DriveBrea, CA 92821-2017Phone: 1-714-529-6604FAX: 1-714-529-1109E-Mail: [email protected] or [email protected]



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AMERICAN SOCIETY OF QUALITY MEASUREMENT QUALITY DIVISION (ASQ-MQD)

MEETING MINUTESJuly 26, 2010

Call to order: The quarterly ASQ-MQD meeting was called to order at approximately 4:00pm (EasternDaylight Time). The meeting requirements for a quorum are met.

Roll Call: The meeting was held by conference call. The following persons were in attendance: DilipShah (Chair-Elect) & Heather Wade (MQD Secretary) both in attendance at NCSLI conference, JayBucher (Chair), Chris Grachanen (Treasurer), Jessie Schultz & Cynthia Nazario (from ASQ).

Agenda Issues

ASQ-MQD Voice Of the Customer Survey

The 2010 survey was completed. Jay will post a summary of the results in the September issue of TheStandard. There were 92 respondents (248% increase over 2009 respondents). The survey was 10pages, but only two will be posted in the Standard.MQDs performance in comparison to ASQs ratings: the only down point is that MQD didnt host itsown conference. Overall satisfaction: 35.2% for MQD vs. 29.9% for ASQ.

MQD Financials

Chris Grachanen: Annual (financial) audit to be performed next week & to be submitted for August 15deadline, for eligibility in ASQs Quality Management Process (QMP) Awards. Mike Sumich (MQDAudit Chair) to send preliminary results. MQD in the black. Chris Grachanen sent a copy of the finan-cials by e-mail after this meeting. A copy from the e-mail are included below:

MQD TREASURERS REPORT

28 July 2010Per June 2010 Bank Statement

MQD continues to have a strong balance sheet (Statement of Financial Position) with over $176,300.00combined checking and saving account balances.

Commercial Checking Account Ending Leger Balance as of 30 Jul 2010: $95,397.11Money Market Saving Account Ending Balance as of 30 Jul 2010: $79,806.95Membership Revenue for 12 months ending 30 Jul 2010: $27,549.00Investment Income for 12 months ending 30 Jul 2010: $198.00Royalties Income from Jan to Dec 2009: $2,763.00Total revenues for all sources for 12 months ending 30 Jul 2010: $30,511.00Budgeted MQD Expenses for 12 months ending 30 Jul 2010: $25,319.00

Note 1: The second Metrology DVD matching sponsorship share ($10,000.00) invoice has not been re-ceived as of this writing. This joint effort with the National Conference of Standards Laboratories Inter-national (NCSLI) and the Measurement Science Conference (MSC) is moving to Phase 2 activities afterinitial release of the DVD.

Note 2: As of this writing there are a total of $4095.00 outstanding checks which have not been postedto Commercial Checking Account Leger.Note 3: Annual MQD financial audit paperwork has been submitted. Preliminary analysis shows ledger(s) agreement within $1.00.

Respectfully Submitted,Christopher L. Grachanen



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Phil Painchauds contest in The Standard

There was no response to Phils metrology contest published in The Standard. Possible reasons? Dilip& Jay both poll MQD members if they can get The Standard. They all say they can. However, whetherthey read it or not, we cannot control.Jay has asked Jessie Schultz to find appropriate person at ASQ for web-hit counter so we can see howmany times The Standard is actually downloaded. Can be anonymous we just want to know howmany are downloading it. Run counter through January/February 2011.

4. NCSLI Conference

x Dilip has asked if the MQD booth can be moved to a higher traffic area & stay with Learning & De-velopment booth. Currently the MQD booth is located in back corner of exhibitor area.

x Goal for NCSLI 2010 Conference: 3-day Technician Track & 3 presentations Wednesday afternoon.

Recognition of MQD members at NCSLI:Chris Grachanen recognized at July 26 lunchtime awards for working on the multi-media DVD,

Cool Careers in MetrologyDilip recognized for 5 continuous years of doing Tutorial Workshops.

Joe Simmons Award Scholarship

Norm Bielecki has retired from the Joe Simmons Award committee.Dilip will write a Memorandum of Understanding for MQD & NCSLI for Learning & Development, JoeSimmons Scholarship, and rest of obligations. This to be reviewed by ASQ headquarters and NCSLIBoard of Directors by October 2010.Mark Lapinskes is now the Education Vice-President.MSC has withdrawn from supporting the Joe Simmons Award scholarship, a $3000 scholarship. Whatabout NCSLI & MQD share support for Joe Simmons Award 50/50, i.e., $1500 + $1500? Dilip wantsclarification on scholarship overhead costs. Mark to bring up to NCSLI. Dilip will champion this initia-tive.

6. ASQ-MQD Exhibitor Boothx Heather Wade suggests a dry erase board for posting announcements at the MQD booth. Dilip rec-ommends a programmable, digital photo frame.Heather recommends a survey for booth interaction. Jay will bring his laser lights for immediate give-aways & possibly enter participants for a bigger drawing. Heather will champion the survey questionideas and send to the board members for review. Goal is to launch this at MSC.Action Item: Dilip to get a digital photo frame. Jay makes a motion to support this purchase. Heatherseconds the motion. Chris agrees. None are opposed. Suggested $200 limit and to get a carrying case.

7. New Business

x Jay announces that MQD has reached 100% of our goals.

x Jay thanks board members for their input on recent SOP.

x WCQI paper deadline: August 2, 2010. Dilip is working on getting an entire ANSI Z.540 track. Del

Caldwell & Steve Doty involved.Jay to send pdf for Measure-For-Measure column




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ASQ-CCT Exam Development

August 5-7, Jay at ASQ for CCT Exam Review.December 2-4 for CCT cut-score

Adjournment

4:45 pm (EDT) Dilip makes motion to adjourn meeting. Chris and Jay second the motion. All approve.Meeting is adjourned.

Meeting Minutes Submitted by: Heather Wade, Secretary August 2, 2010Meeting Minutes Approved by: Jay L. Bucher



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MSC Fall Tutorialshttp://www.msc-conf.com/msc/2011_fall-tutorials.html

For the first time, The Measurement Science Conference is presenting a one day, short venue oftutorials designed for basic Metrology Training. Hands-on training about Measurement Uncer-

tainty, Microwave R/F Measurements, Lean Thinking and Paperless Calibration. These will bevery practical sessions being presented at a reasonable price all in one day. A lunch will be pro-vided.

The date is one day only, October 21, 2010.The location is the Hyatt Regency in Irvine, California.The price is $695 for the day.

(http://www.msc-conf.com/msc/2011_fall-tutorials.html)

1. Metrology Fundamentals

Emil Hazarian,NSWC Corona Division2. Measurement Uncertainty: A Hands-on WorkshopDilip Shah,E=mc3 Solutions

3. Microwave/RF MeasurementsAdam Fleder, Andy Brush, David Simerly, Tegam, Inc.

4. 5S, Lean Thinking and Metrology Laboratories Project ManagementNat Russo, Raytheon SAS

5. Paperless Calibration Compliance for Domesticand International Standards & Regulations

Jay Bucher,Bucherview Metrology Services, LLC

Metrology FundamentalsEmil Hazarian,NSWC Corona Division

This workshop will reveal the basic metrology concepts and their applications including, accuracy, pre-cision, measurement traceability, measurement uncertainty, establishing compliance with specification.Also metrology classification, measuring methods, as well as the necessary metrology tools, will bethought including basic statistics. Working examples will facilitate the understanding of lectured top-ics. Managers, supervisors and technicians will benefit from attending this workshop.

Measurement Uncertainty: A Hands-on WorkshopDilip Shah,E=mc3 Solutions

This is a beginner to intermediate level workshop targeted towards metrologists, technicians and engi-neers. This workshop covers the Measurement Uncertainty fundamentals for metrology professionalsnew to the subject. Statistical concepts relevant to Metrology and Measurement Uncertainty are intro-duced, explained and demonstrated.

Using the ISO Guide to Uncertainty of Measurement (GUM) approach, the workshop breaks down the



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Measurement Uncertainty estimation into a multi-step process. The workshop proceeds to cover practi-cal examples encountered in calibration and testing environment using a hands-on method for estimatingMeasurement Uncertainty. As each step is covered, a computer spreadsheet template is developed tocalculate and document the measurement uncertainty budget. Examples and techniques related to me-trology and measurement; including Test Uncertainty Ratios (TUR), risk analysis, control charting(SPC) applications in metrology are discussed during the workshop to ensure that participants leave thesession with practical and timesaving tools and techniques that can be utilized in their laboratory appli-cations.

Although not necessary, workshop participants are encouraged to bring their laptops and/or calculatorsto follow demonstrated exercises. Copies of Excel spreadsheet template developed for MeasurementUncertainty Budget is shared with workshop participants.

Microwave/RF MeasurementsAdam Fleder, Andy Brush, David Simerly, Tegam, Inc.

Here is what this tutorial will cover:* Practical introduction to RF power transfer between two coupled ports.* Gamma and how to use Gamma to calculate power transfer and port match.* The importance of vector measurements to the precise knowledge of power transfer.* Typical arrangements of RF Power Sensor Calibration stations.* The step-by-step process of calibrating a power sensor.* Contributing factors to uncertainty of a calibration factor.* Practical example, with Excel Spreadsheet and real data, of calculating expanded uncertainty of a cali-bration factor.* A complete, end-to-end, demonstration of calibrating a power sensor using an automated station. Thisdemonstration will use industry standard equipment IN the workshop room, with hands-on opportuni-ties.

5S, Lean Thinking and Metrology Laboratories Project ManagementNat Russo, Raytheon SAS

Many businesses are concerned about the growing cost of overhead services and calibration costs arealways undergoing scrutiny. With cost of capital equipment, expense items and labor, metrology ser-vices are questioned as to their worth to the company. 5S, Lean Thinking and Project Management toolscan help the metrology lab reduce cost, improve their efficiency and show the company that not only aretheir services valuable, but are performed with minimal cost.

Using the 5S methodology created by Hiroyuki Hirano, we will show how to use various tools to dem-

onstrate how Sort, Set in Order, Sweep, Standardize and Sustain will organize, order, clean, establishprocesses and maintain improvements.

After setting the foundation of 5S, techniques and tools in Lean Thinking will be use to evaluate proc-esses using flow charts, value stream maps, Kaizen events and Poke Yoke.




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Project Management will demonstrate the value of using schedules, work elements, budgets and metricsto monitor progress and report results to management.Using these tools effectively will improve the operational efficiencies of a laboratory making a metrol-ogy laboratory an asset to the company instead of a perceived drain to the company.

Paperless Calibration Compliance for Domestic

and International Standards & RegulationsJay Bucher,Bucherview Metrology Services, LLC

This full day tutorial workshop will show metrology, calibration, and QA managers, supervisors andtechnicians how to develop, evaluate and manage a quality calibration program that is in full compliancewith domestic and international standards and regulations. The attendees will learn the five easy stepsneeded for a quality calibration program that is traceable to the SI for any sized company, as well as howto design and create their own electronic records that meet 21 CFR Part 11 requirements. The learningobjectives include but are not limited to: writing calibration procedures, traceable calibration records,

out-of-tolerance programs, requirements for the various international standards (ISO 9001:2008 & ISO13485:2003) and national regulations (FDA - 21 CFR Part 58, 21 CFR Part 110, 21 CFR Part 211, 21CFR Part 606 & 21 CFR Part 820), passing your audits, equipment 'end-of-life' requirements, and howto use Adobe Acrobat Pro for seamless, robust, electronic calibration records.



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2010 NCSL International Workshop & Symposium

The Measurement Quality Division booth in the background (notice the tall pop-up banner).We were located next to NCSLIs Learning & Development area.


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2010 NCSL International Workshop & Symposium

Howard Zion, Cory Peters, Georgia Harris, Elizabeth Gentry, get their recognition awards

as members of the Find a Cool Career in Metrology DVD outreach project.Derek Porter, NCSLI President looking on.Chris Grachanen on the next page with his plaques.


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Chair, Certification Chair, Publication Chair,

Newsletter Editor/Publisher, Share Point

Administrator

Jay L. Bucher, ASQ-CCTBucherview Metrology Services, LLC6700 Royal View Dr.De Forest, WI 53532-2775Voice (608) 846-6968E-mail: [email protected]

Chair-Elect, Program Chair

Dilip A. ShahE = mc3 Solutions3359 Styx Hill Road,Medina, Ohio 44256-9755Voice (330) 328-4400 / Fax (330) 336-3974E-mail: [email protected], [email protected]

Treasurer, NCSL International Representative

Christopher L. GrachanenManager, Houston Metrology Group HPP. O. Box 692000 MS070110Houston, TX 77269-2000Voice (281) 518-8486 / Fax (281) 518-7275E-mail: [email protected]

Secretary

Heather A. WadeLaboratory Calibration Officer, ASQ-CCTNSF International789 N. Dixboro RoadAnn Arbor, MI 48105Voice (734) 913-5712E-mail: [email protected]

Immediate Past Chair

Craig A. Niemann, CMSgt, USAF

Website Liaison

Jay L. Bucher, ASQ-CCT

Bucherview Metrology Services, LLC6700 Royal View Dr.De Forest, WI 53532-2775Voice (608) 846-6968E-mail: [email protected]

Standards Committee Representative

Jay L. Bucher, ASQ-CCT

Bucherview Metrology Services, LLC6700 Royal View Dr.De Forest, WI 53532-2775Voice (608) 846-6968E-mail: [email protected]

Examining Chair

Duane AllenU. S. NavyP.O. Box 5000, Code MS11Corona, CA 92878-5000Voice (909) 273-4783 / Fax (909) 273-4599E-mail: [email protected]

Membership Chair, Voice of the Customer Rep.

Elias MonrealIndustrial Tool Die & Engineering4765 S. Overland Dr.Tucson, AZ 85714Voice (520) 241-0478E-mail: [email protected]

Historian

Brandon Downing3054 Cross Creek DrCumming, GA 30040Voice (678) 983 9455E-mail: [email protected]

Nominating Chair

Craig A. Niemann, CMSgt, USAF

Joe Simmons Scholarship

Dilip A. ShahE = mc3 Solutions3359 Styx Hill Road,Medina, Ohio 44256-9755Voice (330) 328-4400 / Fax (330) 336-3974E-mail: [email protected], [email protected]

MEASUREMENT QUALITY DIVISION OFFICERS AND COMMITTEE CHAIRS


20/43

Certification Distribution

Measurement Quality Division

TO: Measurement Quality Division(MQD) The Standard

FROM: Elas Monral

DATE: 7-26-10

RE: Membership Report: 2010 ASQ Division Member Satisfaction Survey

2009-10 Member Unit Satisfaction and Loyalty Study:

On behalf of the executive board of MQD, thanks for the feedback you have given to the 2010 ASQMembership Satisfaction Survey. Your input provides guidance for creating opportunities focused on

your needs, and allows MQD to provide the products and services that are truly value added activities.

Jay Bucher, MQD Chair, heavily promoted the survey and placed a reminder on our website, tocomplete survey. This effort proved positive results. This year we received a 248% increase of 92completed surveys compared to 37 in 2009, 68 in 2008, 22 in 2006, and 40 in 2003. MQD received anoverall satisfaction rating of 6.6 (respondents rated the performance on a 10 point scale in which "10" isthe most positive and "1" is the least positive response) compared to 6.8 for all other ASQ Divisions.

Please review details/verbatim feedback from 2010 survey, attached after this article.

Complied Top 10 verbatim:Q20. What is the one thing you would like to see improved in

your primary forum or division? (n=75) Count %

No Comments (Too new to division, Dont know) 18 32.9

Communication(Activities, Contacts, Benefits, Info) 14 18.7

Certification- Education, Refresher, Online,Support 10 13.3

Networking(Best practices, Job posting) 7 9.3

Conference(Regional) 5 6.7

Diversity 3 4.0

Good(Well, Resources, Enhance) 3 4.0

Examples(Application, Case Study) 2 2.7

Information-FAQ 2 2.7

Website(blog) 2 2.7


21/43

Certification Distribution

Q35. Additional Comments: ( n=30) Count %

Uplifting comment about MQD/ASQ 5 15.6

No Comment(None at this time) 412.5

Capitalist 2 6.3

Certification-Education 2 6.3

Unknown 1 3.1

Applied Content 1 3.1

ASQ email system 1 3.1

Busy 1 3.1

Case study 1 3.1

Company not pay dues 1 3.1

MQD Membership Numbers:

Please note, we are the 12th largest of 25 ASQ Divisions with 3110 members. Please view currentmembership totals. Our current opportunity is to retain those 337 unpaid members and effectivelycommunicate our relevancy to the 120 new members.

TOTAL ADJUSTMENT 0

TOTAL NEW 120

TOTAL LATE PAID RENEW 19

TOTAL UPGRADES 0

TOTAL QUIT -44

TOTAL RESIGNED -4

TOTAL DECEASED -0

TOTAL MONTH_UNPAID 51

TOTAL 3110

TOTAL UNPAID 337TOTAL RENEW 394

MQD Survey Update:

I anticipated releasing our inaugural survey by now but unfortunately, work/school has consumed by freetime. I will endeavor to complete this as soon as possible. Thank you for your patience and for yourparticipation in our upcoming survey.

Questions, comments, or concerns? Feel free to contact me at [email protected] or (520) 241-0478.

Ados,Elas MonralASQ-CQIA,CMI,CQT,CSSGB,CCT,CQA,CQE

MQD Membership Chair


22/43

ASQD

ivisionMemberSatisfactionSurvey(2010)

MeasurementQualityDivisionReport(

n=92)*

Mean

ASQ

2010Rating

Top2

Box

Mean

Pr

imary

Forum

/Division

2010

Rating*

Top2Box

Th

efollowingreportstheresultsoftheDivisionSatisfactionsurveyfor

yourDivision.YourscoresarecomparedtothescoresforallotherA

SQ

Divisions.Respondentsratedtheperformanceona10pointscaleinwh

ich"10"isthemostpositiveand"1"istheleastpositiveresponse.

Mean

Forum/Division

2009Rating*

Top2

Box

Pe

rceptionsofYourDivision

Mydivisionofferssignificantnetworkingopportunitieswithotherprofessionalsinmyfield

16.4%

6.38

17.3%

6.19

17.6%

6.00

Mydivisionsponsorsconferencesthatprovidecriticalnewknowledgeforqualityprofessionals

21.7%

6.82

13.4%

6.23

28.1%

6.50

Mydivisionprovidesvaluableresources

andsupportpertainingtomyspecificindustryandinterests

19.5%

6.65

14.5%

6.37

26.5%

6.71

Mydivisionprovidesinformationthatmakesmemoreproductive

19.1%

6.57

19.5%

6.22

23.5%

6.38

Mydivisionprovidesmewithvaluableideasthathavehelpedmeandmyempl

oyer

18.5%

6.47

14.8%

6.05

23.5%

6.15

Mydivisionleadershipisaccessibleforquestions,concernsandsuggestions

20.6%

6.53

19.7%

6.26

36.7%

6.93

Mydivisionprovidesopenopportunities

tobeactiveinleadership

21.1%

6.52

16.0%

6.00

25.0%

6.59

Ov

erallSatisfactionwithYourDivis

ion

Howdoyourateyouroverallsatisfactionwithyourdivision?

21.4%

6.79

18.8%

6.59

16.7%

6.31

Notes:

**ArrowsindicateifyourDivisionsratingscoreisstatisticallysignificantlyabove()orbelow()theratingforAllASQDivisionsatthe95%confidencelevel.

*Resultsshouldbeinterpretedwithcautionifthesamplenisunder30.

**+/-indicateifyourDivisionsratingscoreisstatisticallysignificantlyabove

(+)orbelow(-)theratingforyourDivisionspreviousreportatthe95%confidencelevel.


23/43

ASQD



n=92)*

Mean

ASQ

2010Rating

Top2

Box

Mean

Primary

Forum

/Division

2010

Rating*

Top2Box

Th



SQ

Divisions.Respondentsratedtheperformanceona10pointscaleinwh

ich"10"isthemostpositiveand"1"istheleastpositiveresponse.

Mean

Primary

Division

2009Rating*

Top2

Box

AS

QSatisfaction&Loyalty

Ta

kingeverythingintoconsideration,howdoyourateyouroverallsatisfaction

withyour

membershipinASQ?

29.9%

7.38

35.2%

7.48

23.3%

7.23

HowlikelyareyouoryouremployertorenewyourmembershipinASQ?

63.5%

8.55

60.4%

8.46

66.7%

8.83

HowlikelyareyoutorecommendASQmembershiptoabusinessassociate?

47.4%

7.84

51.6%

7.88

44.8%

7.69

Notes:

**ArrowsindicateifyourDivisionsratingscoreisstatisticallysignificantlyabove()orbelow()theratingforAllASQDivisionsatthe95%confidencelevel.

*Resultsshouldbeinterpretedwithcautionifthesamplenisunder30.

**+/-indicateifyourDivisionsratingscoreisstatisticallysignificantlyabove

(+)orbelow(-)theratingforyourDivisionspreviousreportatthe95%confidencelevel.


24/43

ASQD



n=92)*

n

ASQ2010

Divisions

%

n

Primary

Forum/Division

2010

%

Th



SQDivisions.

n

Primary

Division

2009

%

Ab

outYourself

W

hattypeofmembershipdoyouhold?

Regular($129)**

3

7.1%

1,926

36.0%

32

53.3%

16

SeniororFellow($129)

5

3.3%

2,770

52.8%

47

46.7%

14

Associate($74)

7.7%

400

9.0%

8

0.0%

0

Division($31)

0.1%

6

0.0%

0

0.0%

0

Student($25)

1.8%

92

2.2%

2

0.0%

0

W

hatisyourASQmarketsegment?

Manufacturing

4

0.0%

2,105

45.7%

42

66.7%

20

Service

2

8.9%

1,520

31.5%

29

26.7%

8

Government

2.0%

107

2.2%

2

0.0%

0

Healthcare

4.2%

222

1.1%

1

0.0%

0

Education

2.1%

109

1.1%

1

0.0%

0

Other

4.7%

248

6.5%

6

3.3%

1

International

1

8.0%

949

12.0%

11

3.3%

1

Notes:*Resultsshouldbeinterpretedwithcautionifthesamplenisunder30.

**2009wordingwas"Full($129)."


25/43

ASQD



n=92)*

n

ASQ2010

Divisions

%

n

Primary

Forum/Division

2010

%

Th



SQDivisions.

n

Primary

Division

2009

%

Ab

outYourself

W

hatisyourage?

18oryounger

0.0%

1

0.0%

0

0.0%

0

19-25

0.7%

39

1.1%

1

0.0%

0

26-35

1

1.6%

605

12.0%

11

3.3%

1

36-45

2

4.0%

1,258

22.8%

21

36.7%

11

46-55

3

7.8%

1,977

39.1%

36

36.7%

11

56-65

2

2.3%

1,167

19.6%

18

16.7%

5

66orolder

3.6%

188

5.4%

5

6.7%

2



26/43

ASQD



n=92)*

n

ASQ2010

Divisions

%

n

Primary

Forum/Division

2010

%

Th



SQDivisions.

n

Primary

Division

2009

%

Ab

outYourself

W

hichoneofthefollowingbestdescribesyourtitleorfunction?

SeniorOfficer(President/VicePresident/C-Level)

4.8%

252

6.5%

6

0.0%

0

Director

1

0.9%

573

2.2%

2

10.0%

3

Manager

2

9.2%

1,535

22.8%

21

3.3%

1

Supervisor

4.8%

250

5.4%

5

6.7%

2

Engineer

1

8.8%

989

13.0%

12

23.3%

7

Technician

3.6%

191

25.0%

23

43.3%

13

Inspector

1.9%

100

6.5%

6

0.0%

0

InternalConsultant

6.0%

314

3.3%

3

0.0%

0

IndependentConsultant

6.1%

323

4.3%

4

6.7%

2

Educator

2.0%

104

1.1%

1

0.0%

0

Student

0.5%

24

0.0%

0

0.0%

0

Other

8.7%

456

7.6%

7

6.7%

2

InTransition/Unemployed

2.1%

110

2.2%

2

NA

InTransition/Retirement

0.6%

34

0.0%

0

NA



27/43

ASQD



n=92)*

n

ASQ2010

Divisions

%

n

Primary

Forum/Division

2010

%

Th



SQDivisions.

n

Primary

Division

2009

%

Ab

outYourself

HowlonghaveyoubeenamemberofASQ?

Lessthanoneyear

1

4.8%

779

15.2%

14

NA

1yeartolessthan4years

2

3.3%

1,225

20.7%

19

NA

4yearstolessthan7years

1

4.2%

748

23.9%

22

NA

7yearstolessthan20years

3

7.1%

1,951

31.5%

29

NA

20yearsormore

1

0.6%

557

8.7%

8

NA

W

hopaysforyourASQmembership?

Myself

4

2.2%

2,217

38.0%

35

36.7%

11

Mycompany/employer

5

2.8%

2,775

57.6%

53

46.7%

14

Bothsharecosts

3.5%

185

1.1%

1

13.3%

4

Other

1.5%

80

3.3%

3

3.3%

1

Gender? M

ale

7

3.6%

3,756

85.6%

77

83.3%

25

Female

2

6.4%

1,346

14.4%

13

16.7%

5

W

heredoyoucurrentlyreside?

UnitedStatesorCanada**

8

8.6%

4,661

93.5%

86

96.7%

29

Allothercountries

1

1.4%

599

6.5%

6

3.3%

1


**2009includedonlyUnitedStates.


28/43

ASQ 2010 Division Member Satisfaction Survey

Verbatim ReportMeasurement Quality

20. What is the one thing you would like to see improved in your primary forum or division?

UniqueID: 28148652

Doing well as is

Division: Measurement Quality

Uni ueID: 28148893

more communication about what is offered to members.


Uni ueID: 28149100

Hold DIVISION conferences around the country


Uni ueID: 28150596

Communications


Uni ueID: 28150956

A division-specific e-newsletter.


Uni ueID: 28152140

To organize more activities, and to provide more information of our Division


Uni ueID: 28152493

Announcement of Cert labs to possibly visit periodically.


Uni ueID: 28152521

More refresher courses for certifications.


Uni ueID: 28152612

Can not think of anything.


Uni ueID: 28152680

Job posts/networking


2010. Market Probe. All Rights Reserved.


29/43




UniqueID: 28154622

More local networking opportunities.


Uni ueID: 28154676

Same response as before.


Uni ueID: 28154743

Training on specific topics.


Uni ueID: 28154797

In today's economic climate, establishing a networking blog (with various pertinent themes) would be beneficial.


Uni ueID: 28156643

as described in section


Uni ueID: 28157124

more courses


Uni ueID: 28158196

Nothing specific comes to mind. Division is a good resource.


Uni ueID: 28158973

I'll need to think about it


Uni ueID: 28159221

Iam quite satisfied with the opportunities my forum provides in enhancing my profession


Uni ueID: 28159239

More information and training specific to measurement quality.




30/43




UniqueID: 28160316

I would like to see more division members participating in the division leadership by volunteering. This way, we can bringin new ideas.


Uni ueID: 28162071

More diversity and frequency in education offered.


Uni ueID: 28162787

Cannot think of any suggestions at this time.


Uni ueID: 28163164

Refresher course for CQT, CMI, CQE,ect.


Uni ueID: 28165610

more information concerning my industry


Uni ueID: 28165673

Basic FAQ's added to discussion forums for repetitive questions.


Uni ueID: 28166001

I receive so little contact from my Division, that I'm actually not sure which Division I am in. My Division membershipmight as well not exist.


Uni ueID: 28166437

I find value in the online information offered. I think my geographic location of Vancouver Island causes some isolation.How many ASQ members are on Vancouver island that can be possibly put into contact?


Uni ueID: 28167260

I would like to see regional meetings.


Uni ueID: 28167691

I have only been a member of this division a short time so I really can't comment positively or negatively of what itemsneed improvement.




31/43




UniqueID: 28167903

personal engagement with the division


Uni ueID: 28168848

I have not been personnally involved with this division other than reading their newsletter. I do not have anything tosuggest at this time.


Uni ueID: 28169792

more opportunities for networking within the division instead of just within the section


Uni ueID: 28170349

don't have a suggestion


Uni ueID: 28170774

Opportunities to learn what others are doing.


Uni ueID: 28170996

not a division member.


Uni ueID: 28171794

More informative seminar/courses closer to my location.


Uni ueID: 28173323

More communication


Uni ueID: 28174321

Know who is in the section and what activities they are they involved in.


Uni ueID: 28176371

Networking / Job Notices




32/43




UniqueID: 28176805

offer free on-line seminar/trainings


Uni ueID: 28177327

confrences/seminars more local


Uni ueID: 28179082

More information about the field of metrology


Uni ueID: 28179889

Explanations "translated" into english instead of formulas


Uni ueID: 28182453

nothing at this time


Uni ueID: 28185625

I cannot think of anything.


Uni ueID: 28185913

Regular communications with ALL members about upcoming meetings, opportunities for involvement, posting of updatedpublications (The Standard) and changes to the Division website. I am only getting communications with ASQ proper -nothing at all ever from the Division level.


Uni ueID: 28186359

Better support for certification exams


Uni ueID: 28186507

Who are they?


Uni ueID: 28187970

Newer idea's.




33/43




UniqueID: 28193393

can't think of anything


Uni ueID: 28194283

i don't have now.


Uni ueID: 28194323

More interaction with other techs and more information on the subject of good measurement practices.


Uni ueID: 28194444

Additional emails/newletters informing of activities in the field, maybe a collaboration with another professional society inthe same field


Uni ueID: 28194824

More activity, e-mail awareness.


Uni ueID: 28195392

don't know


Uni ueID: 28196154

I guess I really haven't paid much attention to my division. So perhaps they need to market themselves better.


Uni ueID: 28197200

I am just too new to ASQ to jusdge


Uni ueID: 28199074

More visibility by providing regular updates (quality measurements) by e-mail or by mail. Currently , most informationreceived are articles from Quality Progress


Uni ueID: 28199218

more training in monthly meetings




34/43




UniqueID: 28199269

I don't receive or notice that I receive communication from the division other than a letter congratulating me on my latestcertification. I barely even realize they exist


Uni ueID: 28200518

I haven't been active in the Division so nothing readily comes to mind.


Uni ueID: 28204009

It is really not fair for me to make any criticisms at the moment, because I have not taken advantage of many benefitswhich might be available if I were to look for them. I suppose an improvement could be more explanation or advertising ofthe benefits that are available.


Uni ueID: 28205562

more information on training and certifiaction/education


Uni ueID: 28205856

nothing at this time


Uni ueID: 28206373

More case studies, examples.


Uni ueID: 28208802

NA I'm retired


Uni ueID: 28209194

Where possible, make available computer applications or describe how to create applications to solve common problemsdivision members may have.


Uni ueID: 28212010

Nothing I can think of at this time


Uni ueID: 28213707

communication




35/43




UniqueID: 28214214

The annual meeting, which is not exclusively an ASQ event, is always in California. My chances of getting managementapproval for a meeting in California are about as slim as can be.


Uni ueID: 28214365

Conferences


Uni ueID: 28215601

Sorry, but Ive had no involvement with the division level


Uni ueID: 28217332

More info on what MQD is doing at the local section level




36/43



30 other. Which one of the following best describes your title or function?

UniqueID: 28154797

Specialist


Uni ueID: 28169792

metrologist


Uni ueID: 28179082

Deputy Quality Manager/Supplier Quality


Uni ueID: 28185913

Metrologist - Physical Scientist - Educator


Uni ueID: 28186184

Metrology specialist


Uni ueID: 28196768

Quality Engineer


Uni ueID: 28208802

Retired. was director and manager


31 other. Who pays for your ASQ membership?

Uni ueID: 28148652

Ranked as "Fellow" Retired and not working


Uni ueID: 28196154

I do currently. When I've been employeed my employer has paid it.


Uni ueID: 28200518

the membership is a site membership.




37/43



34 other. How did you hear about this survey?

UniqueID: 28217332

From Region 7 telecon




38/43



35. Additional Comments:

UniqueID: 28148652

I'm pleased that my Section and Division have continuously shown progress in all my years associated with ASQ.


Uni ueID: 28149100

Regarding paying for membership: I selected that my company pays, but I am a single-person S Corporation so effectivelyI pay for my membership myself - as I always have.


Uni ueID: 28150596

ASQ is too busy trying to make a buck rather than taking care (providing value for) of its members.


Uni ueID: 28150956

No--thank you!


Uni ueID: 28152140

Appreciate if ASQ can organize more activiies and provide more information on theories, methodology, case analysis inthis area.


Uni ueID: 28156643

AQS should have an excpert system for different management fields even guidance for engineering and services.


Uni ueID: 28159221

no thanks


Uni ueID: 28160399

I have been extremely satisfied with my membership in ASQ and the added professional expertise that the certificationsand magazine allow me to have. My peer recognition is enhanced by my CQT certification also.


Uni ueID: 28162787

Not at this time.


Uni ueID: 28165673

The main web site needs a better search function as basic searches bring up to much information thats not related orusing specific criteria the filter is too harsh and results in very little information.




39/43




UniqueID: 28166001

I maintain my membership in ASQ for certification purposes, and only because my employer pays the bill. I find little elseof benefit to me. I don't make much effort to seek out ways that membership could benefit me in other ways, however.


Uni ueID: 28166437

I like ASQ's quality focus on a sustainable future.


Uni ueID: 28167691

ASQ is a terrific organization with timely magazine articles, continuing education programs, relavent conferences and awide network that is nationally recognized for its principles and goals. Thank you.


Uni ueID: 28169792

I am the membership chair for my local section and need a way to communicate with members using an ASQ e-mailaddress rather than using my personal or work e-mail addresses


Uni ueID: 28170349

this year we were notified that my company would not pay for professional dues


Uni ueID: 28170774

ASQ seems to be primarily an organization for consultants. Most articles in Quality progress have little applied content.


Uni ueID: 28170996

no time to read the Weekly - too much info for my situaiton. new to the org.


Uni ueID: 28176805

excellent survey, and do not increase the membership cost, offer free on-line training. keep up the good work !!


Uni ueID: 28177327

have a nice day


Uni ueID: 28179889

Almost did not renew this year.




40/43




UniqueID: 28186507

I was expecting more from ASQ than selling me things.


Uni ueID: 28194283

i don't have now.


Uni ueID: 28194323

I am proud of being an ASQ member and it would be great to introduce ASQ in the island in a more agressive way. Tomake the industry aware of the importance of quality and what ASQ represents.


Uni ueID: 28194824

No comments


Uni ueID: 28196154

ASQ could make it easier for unemployed people to remain as members. The networking and skills upkeep is even moreimportant to unemployed people. I'm also trying to keep up my CQE. For my situation in particular, I'm primarilyunemployed because of a family geared decision and that decision has lasted about two years already and probablyanother one or two years to come, but my unemployment is secondarily affected by the economy since I have found veryfew positions to apply for.


UniqueID: 28199218

make monthly meetings more training orientated


Uni ueID: 28204009

I like the ASQ, what it stands for, what it does, and how it does things. I think it is an excellent organization and wish Iwere able to make more time to be involved with it than I currently do.


Uni ueID: 28205562

I would like to know more about training for certification


Uni ueID: 28211253

Technical support needs to improve. Online training & exams need to have people go through & test them beforecharging for them.




41/43




UniqueID: 28214365

As a Calibration manager my interest only lies in the Measurement Quality Div. Local ASQ sections are of no interest


Uni ueID: 28215500

Why not make certification test results/scores available. What harm will come to ASQ if I find out what my score was on acert exam I passed?!? I think it would be extrmely helpful to know if I did great, or barely passed - so I can know whatarea(s) of the BOK I may still need to improve my knowledge of to make me a better quality professional. Doesn't thatmake sense - even a little bit?




42/43

Metrology and Quality Through EducationMetrology and Quality Through EducationMarch 14-18, 2011arch 14-18, 2011

Pasadena Convention Center Pasadena, CAasadena Convention Center Pasadena, CAMetrology and Quality Through Education

March 14-18, 2011Pasadena Convention Center Pasadena, CA

MEASUREMENT SCIENCE CONFERENCE 2011Founded in 1970, MSC is dedicated to promote education and professionalism in measurement

science and related disciplines. MSC features topics of interest to all levels and disciplines in the

measurement and test community. Manufacturing, aerospace, medical, academic, research and

development, bio-engineering, health, defense, transportation, etc. are just few examples of

industries and domains touched by metrology, and brought into the practical and theoretica

workshops. At MSC, participants from government, industry and academia, meet to share the

most up-to-date information, from leading edge developments to practical applications.

Tutorial Workshop DevelopersProfessional experts in measurement science are invited to develop and present tutoriaworkshops on topics of interest to the measurement community.

MSC has an extensive tutorial workshops program presented prior to the conference. You are

invited to develop and present a Tutorial Workshop by submitting a proposal on a topic in you

area of expertise to the MSC 2011 tutorial chair persons for consideration. The Tutoria

Workshops are either full day (8 hour) or half-day (4-hour) instructional seminars. This tutoria

submission could be in addition to or instead of a conference paper.

Please contact the MSC Tutorial Workshops Chairpersons at [email protected]

regarding any questions or topics of interest concerning these workshops.

METROLOGY AND QUALITY THROUGH EDUCATIONThe MSC tutorial workshops are addressing a large variety of measurement and measuremen

related topics, including mass, length, time, electric current, temperature, frequency, flow

pressure, etc. If you have a new approach, technique, or a refinement of an established

measurement to share, please send us an abstract of your tutorial workshop. Your measuremen

expertise and experience are of high value, and practical workshops are in high demand

Metrology concepts such as traceability, measurement uncertainty, proficiency testing

inter-laboratory comparisons, metrology quality assurance and management, are just a few

examples of the challenging topics desired to be presented in these workshops. Other topics

desired include: accreditation, six sigma, training, metrology and quality standards, automationtele-calibration, equipment management, analytical metrology and mathematical analysis.

Please send your workshop abstract to the address below.

CALL FOR 2011

Tutorial Workshops DevelopersMeasurement Science Conference

TOPICS

Tutorial Workshops DevelopersContact:

Milt Krivokuca at 310-243-3352,[email protected] Russo at 310-616-8043,

[email protected] Workshops Chairmen

or

1-866-672-6327 option 3 [email protected] www.msc-conf.c


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MSC features topics of interest to the test; metrology and calibration; and precision measurement communities. MSC was founded in 1970 to promote

education and professionalism in measurement science and related disciplines. Technical and managerial experts in the measurement sciences are

invited to lead sessions, panel discussions, and present papers or workshops on topics of importance to the global measurement community. Participants

from government, aerospace, medical, and environmental backgrounds meet to share the most up-to-date information.

You are invited to participate in the 2011 MSC Conference by presenting a paper on any topic of interest to those involved in the application of measurement

disciplines. Please notify the Program Chairman ([email protected]) as soon as possible of your interest. You will be sent instructions on how to

submit a paper through EDAS (the technical paper management system we are using). To present at MSC, you must submit a paper.

If you are interested in developing a technical session, please contact the Program Chairman. Send

your name, address, telephone number, and a short abstract about your session to the Programs

Chairman. Preference will be given to the developers with a full slate of papers.

MSC has an extensive tutorial workshop program prior to the conference. The Tutorial Workshops are

either full day (8 hour) or half-day (4-hour) instructional seminars. You are invited to develop a

Tutorial Workshop by submitting a proposal on the most demanded topics by the measurement

science audience. This could be in addition to or instead of a conference paper. Please notify the

Tutorial Workshops Chairman ( [email protected]) of your interest.

Measurement Science Conference Metrology and Quality Through Education

March 14-18, 2011

Pasadena Convention Center - Pasadena, CA

CALL FOR PAPERS YEAR 2011

TOPICS

The sessions are measurements form the

core of any MSC program. Changes in technol-

ogy will lead to changes in measurements.

From Intrinsic Standards to Nano technology,

from DC to Microwave, from dimensional to

mass, from temperature to chemical sensors;

if you have a new approach, technique, or a

refinement of an established measurement;

please send us an abstract.

These topics include: accreditation, six

sigma, training, quality standards,

automation, analytical metrology,

mathematical analysis and equipment

management. If there are any topics

you are interested in, please let us

know at [email protected].

What does the future hold for metrology?

How will the economic downturn impact

metrology? What approaches will be

needed? What are the challenges faces by

industry? These are some of the topics

for this track.

Change & ChallengeProcessesMeasurements

Tutorial Workshops

Session Chairs

Authors and Session Chairs

Contact: Patty Leyva

Programs Chairman

Phone: 866.672.6327

[email protected]

Tutorial Workshops

Contact: Milt Krivokuca

Tutorial Chairman

Phone: 310-243-3352

[email protected]

Tutorial Workshops

Contact: Nat Russo

Tutorial Chairman

Phone: 310-616-8043

[email protected]

www.msc-conf.com

Documents

The Standard Fall-2010