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HOME EXPERTS 26.06.2016 / 23 Home help Q Two years ago, I bought a refurbished Victorian terraced home that had been converted from two flats back to a house. We were the first people to occupy the property and the work had been completed about six months before the purchase. We asked our conveyancing lawyer if we should have a clause protecting us against “snagging” problems. (In our experience, a retention of 10% is normal after a large building project.) He said no, because it was a refurbishment, not a rebuild. We have suffered from eight serious faults, two of which the vendors, who are developers, have agreed to put right. We’ve also had 10 minor problems: appliances, plumbing, electrical and joinery fixtures that are inaccessible, incomplete or faulty. We believe these were caused largely by poor project management. Even the building-control officer missed a cloakroom extractor that had no ducting. Could we have taken out protection that required the vendors to correct these faults? Until a property is occupied, many problems do not arise, so they are not covered by a property survey, and warranties may have expired by the time you move in. In the event, we have had to rely on the vendor’s reputation and goodwill to trace tradesmen, organise a central-heating redesign and replace leaking french doors, but they were not legally obliged to help. Everything else we have repaired at our own expense. ER, London A First of all, with regards to the contractor’s warranties, it may be beyond the scope of a conveyancer to check them and arrange for them to be transferred to a buyer. Second, with such building conversions, even when the required statutory consents are obtained, it is advisable to instruct a surveyor to inspect the property. They can review the refurbishment and compile a snagging list that details any further works required. If the refurbishment was substantial, then it is almost inevitable that snagging issues will arise after completion. Ideally, these should be identified prior to an exchange of contracts; then provisions can be agreed obliging the vendor to deal with required remedial works, preferably to the buyer’s satisfaction. In the absence of any specific snagging contractual obligations on the seller, they may argue “buyer beware” if they are asked to fix a problem, and refuse to accept responsibility. This highlights the importance of instructing a surveyor to identify any issues prior to exchange of contracts. You mention that the vendors have assisted with some of the problems, which is encouraging. As for the unresolved issues, you should consult a solicitor, who can take full details from you, inspect the relevant paperwork and explain any other options that are available. Donall Murphy is a partner at Russell-Cooke Solicitors; russell-cooke.co.uk QUESTION OF THE WEEK BARGAIN BUY Wolf Garten 1400W A340E-UK, 88/100; £100; wolfgarten-tools.co.uk Cutting width: 34cm. Six cutting heights: 25mm-75mm. Grass bag capacity: 30 litres. Performed well on shorter grass and on slightly wet grass. Easy to manoeuvre and lightweight, with a fabric grass collector rather than a plastic one. The handle folds for easy storage, but the short electric cable was restrictive. n goodhousekeeping.co.uk/ institute Make light work of your lawn with a mower that can take the rough with the smooth. Find the best with our Tried & Tested reviews. WINNER Hayter Harrier 41 Autodrive VS, 97/100; £559; hayter.co.uk Cutting width: 41cm. Seven cutting heights: 13mm-60mm. Grass bag capacity: 53 litres. Cut grass cleanly without flattening it, and performed well even on long, wet grass. A foldable handle means it’s straightforward to store, but the handle height is not adjustable. TOP TIPS Q A few months ago I bought an oak flatpack wardrobe. I have recently noticed small holes and little piles of fine dust at its base. Is this caused by woodworm? TL, Colchester A The small holes and fine dust suggest that the powderpost beetle (Lyctinae or Bostrichidae) is causing the problem. These pests originate in sawmills, where they infest the sapwood (young wood) of wide-pored hardwood before it is converted into furniture, plywood, flooring or construction timbers. The powderpost beetle larvae feed on the sapwood, creating small holes and a talc-like dust. (Traditional woodworm infest timber after it has been in a property for several years, and produce a grittier dust.) Powderpost beetles found their way to our shores after the First and Second World Wars, when North American hardwoods such as oak were imported after being stored for years awaiting shipment. Improved storage and hygiene standards have reduced the risk, but the growing popularity of imported hardwood flooring and flatpack furniture, as well as ply, green oak and willow Do you need help from one of our experts? Email your questions to homehelp@ sunday-times.co.uk Advice is given without responsibility If you have a household problem, whether it’s snagging issues in your new home or a dingy urban garden, our experts are here to offer advice wickerwork, has led to a noticeable increase of beetle numbers in Britain. Most homes are constructed with softwoods, so powderpost beetles are unlikely to cause serious structural damage to your home. They also require very specific environmental conditions, so are unlikely to spread throughout the house. Typically, they do damage to one item and die once the sapwood has been consumed. Primarily, powderpost beetles need to be treated at the sawmill or timber yard. Treatment in homes is difficult because of the nature of the infestation and the short life cycle. The removal of the sapwood, a process known as “defrassing”, is often the only quick fix for construction timbers. Where finished products are concerned, it is often easier to negotiate with the supplier to replace the item. Failing that, fumigation is the best alternative. A gas containing sulfuryl fluoride is used effectively to eliminate all life stages of wood-boring insect infestations. Berwyn Evans is UK product manager at Rentokil Property Care; rentokil.co.uk Q An acquaintance recently told me that he used his electric immersion heater to provide hot water in the summer, instead of his gas boiler. He claimed that this was more economical. Is he right? Colin Sim, Vale of Glamorgan A The amount of energy it takes to heat a given volume of water by a given temperature is the same, whether you use gas or electricity. The unit price of gas, however, is about a quarter that of the unit price of electricity, so it is cheaper to heat your water with gas than electricity. There are inherent inefficiencies when heating your water with gas: for example, the hot water needs to be pumped through cold pipes to the hot water cylinder. Nonetheless, it is widely agreed that gas heats water at about a 90% efficiency rate, so there is no chance that electricity is cheaper. We have an online guide on how to save money with heating and the best heating controls. Which? Energy Team; which.co.uk Q I live in a terraced house in east London with a tiny walled garden — about 15 ft square. It faces north, is shaded by tower blocks, is damp and cool, and only gets a bit of sunlight. I would like to create a lush and colourful garden with dense foliage. What should I plant? LP, Bow, London A Despite all of your garden challenges, there is one advantage to the shade cast by surrounding buildings: shelter. Small, enclosed spaces like yours might not have much direct sunlight, but the lack of leaf-ripping winds means lush and tender plants will thrive. Perhaps the most interesting for you would be Japanese banana (Musa basjoo), a plant that will grow to 10ft tall, forming an umbrella of pea-green leaves. At ground level, ‘Garden Angel Plum’ begonias make a lush carpet of foliage, as will bulletproof and slug-resistant bergenias (elephant’s ears). For flowers, Phlomis russeliana is fabulous, even in dry shade, bearing yellow pompom blooms that fade in autumn into attractive russet-brown towers, which will hold right through winter. As for evergreens, box balls combined with the bronze-leaved Anemanthele lessoniana (pheasant’s tail grass) add architecture and colour, as would the bright, strap-like leaves of Phormium tenax (New Zealand flax). Toby Buckland is a garden writer and the host of tobygardenfest.co.uk Illustration: Russel Herneman TIMES+ Win £2,000 to spend at Daks. Enter at mytimesplus.co.uk

TIMES+ HOME · HOME EXPERTS 26.06.2016 / 23 Home help QTwo years ago, I bought a refurbished Victorian terraced home that had been converted from two flats back to a house. We were

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Page 1: TIMES+ HOME · HOME EXPERTS 26.06.2016 / 23 Home help QTwo years ago, I bought a refurbished Victorian terraced home that had been converted from two flats back to a house. We were

HOM

E

EXPERTS 26 .06 . 2016 / 23

Home help

QTwo yearsago, Ibought arefurbished

Victorian terracedhome that had beenconverted from two flatsback to a house. We werethe first people to occupy theproperty and the work had beencompleted about six monthsbefore the purchase.

We asked our conveyancing lawyerif we should have a clause protectingus against “snagging” problems.(In our experience, a retention of10% is normal after a large buildingproject.) He said no, because it wasa refurbishment, not a rebuild.

We have suffered from eight seriousfaults, two of which the vendors,who are developers, have agreed toput right. We’ve also had 10 minorproblems: appliances, plumbing,electrical and joinery fixtures thatare inaccessible, incomplete orfaulty. We believe these were causedlargely by poor project management.Even the building-control officermissed a cloakroom extractor thathad no ducting.

Could we have taken out protectionthat required the vendors to correctthese faults? Until a property isoccupied, many problems do notarise, so they are not covered by aproperty survey, and warrantiesmay have expired by the time youmove in. In the event, we have hadto rely on the vendor’s reputationand goodwill to trace tradesmen,organise a central-heating redesignand replace leaking french doors,but they were not legally obliged tohelp. Everything else we haverepaired at our own expense.

ER, London

AFirst ofall, withregards

to the contractor’swarranties, it may

be beyond the scopeof a conveyancer to check

them and arrange for them to betransferred to a buyer.

Second, with such buildingconversions, even when the requiredstatutory consents are obtained, itis advisable to instruct a surveyorto inspect the property. They canreview the refurbishment and compilea snagging list that details anyfurther works required.

If the refurbishment wassubstantial, then it is almostinevitable that snagging issueswill arise after completion. Ideally,these should be identified prior toan exchange of contracts; thenprovisions can be agreed obligingthe vendor to deal with requiredremedial works, preferably to thebuyer’s satisfaction.

In the absence of any specificsnagging contractual obligations onthe seller, they may argue “buyerbeware” if they are asked to fix aproblem, and refuse to acceptresponsibility. This highlights theimportance of instructing a surveyorto identify any issues prior toexchange of contracts.

You mention that the vendors haveassisted with some of the problems,which is encouraging. As for theunresolved issues, you shouldconsult a solicitor, who can take fulldetails from you, inspect the relevantpaperwork and explain any otheroptions that are available.

Donall Murphy is a partnerat Russell-Cooke Solicitors;

russell-cooke.co.uk

QUEST I ON OFTHE WEEK

BARGAIN BUYWolf Garten 1400W

A340E-UK, 88/100; £100;wolfgarten-tools.co.ukCutting width: 34cm. Six cutting heights:25mm-75mm. Grass bag capacity:30 litres. Performed well on shortergrass and on slightly wet grass. Easyto manoeuvre and lightweight, witha fabric grass collector rather than a

plastic one. The handle foldsfor easy storage, but the shortelectric cable was restrictive.

n goodhousekeeping.co.uk/institute

Make light work of your lawnwith a mower that can take therough with the smooth. Find the bestwith our Tried & Tested reviews.

WINNERHayter Harrier 41 Autodrive VS,97/100; £559; hayter.co.ukCutting width: 41cm. Seven cutting heights:13mm-60mm. Grass bag capacity:53 litres. Cut grass cleanly withoutflattening it, and performedwell even on long, wet grass.A foldable handle means it’sstraightforward to store, but thehandle height is not adjustable.

TOP T I PS

QA few months ago I bought an oakflatpack wardrobe. I have recentlynoticed small holes and little pilesof fine dust at its base. Is this

caused by woodworm?TL, Colchester

AThe small holes and fine dust suggestthat the powderpost beetle (Lyctinae orBostrichidae) is causing the problem.

These pests originate in sawmills, wherethey infest the sapwood (young wood) ofwide-pored hardwood before it is convertedinto furniture, plywood, flooring orconstruction timbers. The powderpostbeetle larvae feed on the sapwood, creatingsmall holes and a talc-like dust. (Traditionalwoodworm infest timber after it has beenin a property for several years, and producea grittier dust.)

Powderpost beetles found their way toour shores after the First and Second WorldWars, when North American hardwoodssuch as oak were imported after beingstored for years awaiting shipment.Improved storage and hygiene standardshave reduced the risk, but thegrowing popularity of importedhardwood flooring andflatpack furniture, as well asply, green oak and willow

Do you needhelp fromone of our

experts? Email yourquestions [email protected] is givenwithout responsibility

If you have a household problem, whether it’s snagging issues in yournew home or a dingy urban garden, our experts are here to offer advice

wickerwork, has led to a noticeable increaseof beetle numbers in Britain.

Most homes are constructed withsoftwoods, so powderpost beetles areunlikely to cause serious structural damageto your home. They also require very specificenvironmental conditions, so are unlikelyto spread throughout the house. Typically,they do damage to one item and die oncethe sapwood has been consumed.

Primarily, powderpost beetles need tobe treated at the sawmill or timber yard.Treatment in homes is difficult because ofthe nature of the infestation and the shortlife cycle. The removal of the sapwood, aprocess known as “defrassing”, is oftenthe only quick fix for construction timbers.Where finished products are concerned, itis often easier to negotiate with the supplierto replace the item. Failing that, fumigationis the best alternative. A gas containingsulfuryl fluoride is used effectively toeliminate all life stages of wood-boringinsect infestations.

Berwyn Evans is UK product manager atRentokil Property Care; rentokil.co.uk

QAn acquaintance recently told methat he used his electric immersionheater to provide hot water in thesummer, instead of his gas boiler.

He claimed that this was more economical.Is he right?

Colin Sim, Vale of Glamorgan

AThe amount of energy it takes to heata given volume of water by a giventemperature is the same, whether

you use gas or electricity. The unit priceof gas, however, is about a quarter that ofthe unit price of electricity, so it is cheaperto heat your water with gas than electricity.

There are inherent inefficiencies whenheating your water with gas: for example,the hot water needs to be pumped throughcold pipes to the hot water cylinder.Nonetheless, it is widely agreed that gasheats water at about a 90% efficiency rate,so there is no chance that electricity ischeaper. We have an online guide on howto save money with heating and the bestheating controls.

Which? Energy Team; which.co.uk

QI live in a terraced house in eastLondon with a tiny walled garden —about 15 ft square. It faces north,is shaded by tower blocks, is

damp and cool, and only gets a bit ofsunlight. I would like to create a lush andcolourful garden with dense foliage.What should I plant?

LP, Bow, London

ADespite all of your garden challenges,there is one advantage to the shadecast by surrounding buildings:

shelter. Small, enclosed spaces like yoursmight not have much direct sunlight, butthe lack of leaf-ripping winds meanslush and tender plants will thrive. Perhapsthe most interesting for you would beJapanese banana (Musa basjoo), a plantthat will grow to 10ft tall, forming anumbrella of pea-green leaves. At groundlevel, ‘Garden Angel Plum’ begoniasmake a lush carpet of foliage, as willbulletproof and slug-resistant bergenias(elephant’s ears).

For flowers, Phlomis russeliana isfabulous, even in dry shade, bearing yellowpompom blooms that fade in autumn intoattractive russet-brown towers, which willhold right through winter. As for evergreens,box balls combined with the bronze-leavedAnemanthele lessoniana (pheasant’s tailgrass) add architecture and colour, aswould the bright, strap-like leaves ofPhormium tenax (New Zealand flax).

Toby Buckland is a garden writer andthe host of tobygardenfest.co.ukIllustration: Russel Herneman

TIMES+Win £2,000 to spendat Daks. Enter atmytimesplus.co.uk