Modern Recruitment System and Selection

in Travel and Tourism Organisation

TOPIC

IntroductionRecruitment refers to the process of searching for prospective

employees and stimulating them to apply for the job in the organization. Recruitment is a also process of fulfilling the human resource needs of an organization. It is a strategy an organization

adopts keeping in mind the long term objectives of the organization.

The Difference between Recruitment and Selection•Recruitment is a process of fulfilling the human resource

needs of an organization. It is a strategy an organization adopts keeping in mind the long term objectives of the

organization. •Selection is a process of hiring the best from the options

available.•Recruitment refers to the process of searching for

prospective employees and stimulating them to apply for the job in the organization.

•The selection procedure is the system of functions and devices adopted in a company to ascertain whether the

candidate s specifications are matched with the job specifications and requirements or not.

The key stages involved in recruitment and selection in the travel and tourism industry

7 stages in the process is identified:-

•These stages will differ slightly according to the job

involved.•Each stage is essential if

organisations in the industry are to get effective people into the right jobs.•Being aware of the stages will help you maximise your

job-seeking chances

The 7 Stages

Identifying a need

Analysing the job

Attracting candidates

Pre-selection

Selection

Appointment

Induction

Identifying a NeedA process of job analysis is needed to identify the need for new staff

It could be that there is no need and staff could just be organised better

1 . Analysing the JobSkills analysis – what competences

will be needed for the job?Specifying the job – what’s needed

to be done?Describing the job – main activities, training provided, terms,

location described.Specifying the person – qualifications, experience, skills

needed

2. Analysing the Job This stage is where the key documents involved in recruitment and selection

are created:The job description

The person specificationThese documents are crucial

for working out if you have the ‘right’ candidate.

At this stage, an information pack for applicants could be created.

3.Attracting candidates •Internally – are there suitable candidates for the job already working in the organisation?

• Externally – will the organisation work with an agency or directly through the media?

• Workplace notice boards, •

local or national press, •

internet-based agencies may be used.

4. Pre-selection •Short listing – eliminating unsuitable applicants by measuring each application against criteria in job description and person

specification 

•Who to involve? Consistency important in assessing applications fairly

•Inform unsuccessful candidates

5. Selection•Often a mix of presentation, testing

and interview.

• Essential that interviewers/assessors are trained for the task, and that they follow an agreed procedure.

6. Appointment

•Making the appointment of the selected candidate

•Agreeing terms and conditions, start date

•Reference checks made if not carried out earlier

•Relevant criminal records checks made.

•Inform unsuccessful candidates.

7. InductionCrucial to enable new starter to fit in

as soon as possible. May involve:

•Training activities

•Presentations from key areas of the organisation

•Technical training in use of ICT systems, policies and

procedures used in organisation.Induction should flow into an ongoing performance review

system.

This will identify training and development needs and form

a continuous process.

There are further 9 steps of Recruitment.They are-

RECEPTION Screening Test Aplication Blank Solution Test

Selection InterviewMedical ExamReference Check

Hiring Decision Persurance of Job