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Six Sigma has become a popular quality performance tool in many organisations to drive out variability, reduce waste and rework. It is used to improve business profitability, eliminate cost of poor quality and improve organisations effectiveness and efficiency to exceed customer’s expectations.  This business improvement strategy is applicable to any process in any business towards increasing productivity, efficiency and profitability.

INTRODUCTION

METHODOLOGYMETHODOLOGYMETHODOLOGYMETHODOLOGY

1. Lectures 2. Exercises3. Case Studies 4. Group Discussions

COURSE DURATIONCOURSE DURATIONCOURSE DURATIONCOURSE DURATION

This is a 2 days highly interactive, entertaining and useful course running from 09.00 am to 05.00pm

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COURSE OBJECTIVESCOURSE OBJECTIVES

At the end of the programme, participants should be able to:- 1.Understand the fundamentals and concept of Six Sigma2.Enhance knowledge and understanding on the importance of Six Sigma in reducing cost of quality, improving productivity, efficiency and quality of products and services3.Apply the basic diagnostic tools in Six Sigma projects.

TARGER GROUPTARGER GROUP

This course is designed for managers, engineers and executives who wish to introduce Six Sigma program in their organizations.

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COURSE OUTLINE

1. Introduction to Six Sigma1. Introduction to Six Sigma

  2. Understanding process and variations2. Understanding process and variations

 3. The structure of Six Sigma:3. The structure of Six Sigma:

•Champion

•Master Black Belt

•Black Belt

  4. 4. Six Sigma frameworkSix Sigma framework

 5. Six Sigma Methodology5. Six Sigma Methodology

 6. Define6. Define

•Identifying business opportunity

•Understanding VOC, VOB, CTP and CPQ

•Team charter

•SIPOC Diagram

 7. 7. MeasureMeasure

Measure Current Performance

Determine What to Measure

Data Collection Plan

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COURSE OUTLINE

8. Analyse

•Data analysis

•Sources of variations

•Identifying roof causes

•Introduction to MINITAB Application

•Using MINITAB to analyse

•Process Performance

•Quality Function Deployment

•Design of Experiment

9. Improve

•Solution generation and Selection

•Implementation plan

•Identifying improvement strategy

•FMEA

 10.Control

•Hold the gain result

•Develop control plan

•Control charts

 11.Six Sigma deployment and Implementation

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SIX SIGMASIX SIGMA

DEFINEDEFINEDefine project goal’s customer Define project goal’s customer analysis / risk assessement /Create analysis / risk assessement /Create learnlearn

ANALYZEANALYZE Develop CTQs Determine project Develop CTQs Determine project schedule review risk assessementschedule review risk assessement

DESIGNDESIGN Develop models review CTQsDevelop models review CTQs

OPTIMIZEOPTIMIZEReview CTQs test tolerances Review CTQs test tolerances optimize designoptimize design

MEASUREMEASURECapture voice of Customer determine Capture voice of Customer determine project schedule review risk assessmentproject schedule review risk assessment

VERIFYVERIFY Compare product to initial specs Compare product to initial specs document developmentdocument development