Transcript of Garin Meeting at Batasan May 20 2014

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    Provisional Transcript

    Audio Recording of meeting of Department of Health Undersecretary Janette Garin

    with Members of the House of Representatives and their staff to discuss the DOH

    Medical Assistance Program

    Andaya Hall, Batasang Pambansa

    May 20, 2014

    Usec. Garin: Good afternoon everybody, Im Dr. Janette Garin representing the

    Department of Health. I was actually with the House of Representatives for the past

    nine years. So first and foremost in behalf of the Department of Health, allow me toapologize for all the chaos and confusions that the Medical Assistance Program has

    created. Admittedly, there were a lot of lapses in our end, guidelines were being

    amended I believe for 3 times. So pasensya po sa nangyari, precise for me to say that

    last week before the Secretary left for Geneva, this whole program was transferred to

    my office. I willingly and gladly accepted because I look at my position as something

    that was given to me with confidence and something that placed be there because of

    the teachings of my previous mentors in the House of Representatives like boss Tito

    Raul Del Mar, so andidito po ako ngayon, we admit medyo marami ang mga reklamo,medyo marami ang confusions, so I hope, I hope you will allow us to apologize for

    that, but also allow us to have a little breathing space.

    For the past two days we actually reviewed all the, everything that we had

    that has happened, including the guidelines, including the process, and precise for

    me to say that admittedly most of the lapses were on the part of the Department

    that we admit and the guidelines that was given to you was in contrary to the initial

    guidelines that I presented to the Speaker and the officers of the House. Hence it

    became more tedious. So we actually have a new set of guidelines, so well be giving

    it in awhile. Just to mention few things. The previous administrative order that the

    secretary signed will now be amended by the new AO that he signed before he left

    for Geneva so just to clearly point out, well the, the GAA states that the eligible

    patients are the indigent patients so nagkakaroon po ng maraming confusion because

    yung iba kasi they, theres alot of definition to indigent patients so for this purpose

    we defined the patients as MAP indigent patients. Okay, so the qualifications will be a

    recommendation from the MAP officials, and who are the MAP officials? Kayo yan,

    these are the Congressmen or your designated personnel.

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    So yun po ang nangyayari and the eligible patient are all patients admitted or seeking

    consult in a government health care facility. Now on the implementing mechanism,

    we also learned that because it was going together with PAU or the Public Assistance

    Unit of the Department of Health, nagkaroon ng maraming requirements so on the

    provision of Medical Assistance there were requirements as to the original complete

    prescription for medicines and medical supplies, the original laboratory request, the

    original physicians order request form and the statement of account all of this, so for

    your previous guidelines under Section 4, B that whole paragraph has been deleted

    so we, the new guidelines that you have now, its totally deleted kasi andudun nga

    yung sinasabi ninyo na pinapabalik-balik yung pasyente, totoo yun kasi hinahanap

    yung mga original request and the patient has to look for the doctor to sign it and

    that task alone is very tedious kasi yung doktor minsan nag-ra-rounds, minsan nasa

    ibang so lahat ng requirements na yun mawawala yun, also the hospitals, we had a

    meeting with them last week and he said of a single contact person they are

    required to have at least two contact persons in-charge of this program, the directory

    of which we will give to you in awhile.

    On the previous guidelines, there were also a, a, a table that reflected the guidelines

    in terms of DOH-retained Hospital facilities and the non-DOH-retained hospital,

    hospitals and health care facilities. Okay, basically the problem was this, for the DOH-

    retained health facilities, mali naman po talaga, lalo na pag sinasabi nila na uy, sorry

    po wala po ditong pondo yung Congressman ninyo, hindi po talaga dapat sabihin

    yun. Okay, so we already called the attention of all the chief of hospitals and in-fact a

    memo has been released to them last Friday.

    So we will have three procedures, unang-una po yung pinapakiusap ng lahat na

    downloading ng funds, the finance department, the finance section of the

    Department of Health has facilitated that, but we understand that, because of

    bureaucracy, minsan natatagalan. So if your funds are already downloaded in the

    DOH hospitals. So I repeat unang-una po downloading of funds to DOH Hospitalsincluding retained hospitals that includes the regional medical centers and specialty

    hospitals if your office has funds there, you can transact directly with them yung

    point person nandudun, second, if in case nagpadala kayo ng pasyente, pagkapadala

    ninyo ng pasyente sinabi ay wala po ditong pondo yung opisina ninyo which usually

    happens, this is something that we admit should not happen but unfortunately the

    process of requesting the funds and downloading it takes a lot of time. So the

    proposal that we have in this case kung saka-sakaling pagdating, wala diyaan, walang

    pondo yung office or whatever, we have a directory that will be given to you and thatwill be e-mailed to all your offices. In that directory, there are two persons in-charge

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    hospitals and when that happens, you can communicate directly to them, but just in

    case, pag punta nung pasyente ninyo, pagtawag ninyo, hindi kayo agad-agad na-

    entertain, we will be giving you a directory for the personnel in-charge 24/7, just give

    them the name of the patient, the amount and then a guarantee letter will be

    immediately forwarded to your office. The hospital will also be copied and the

    personnel in-charge, the cashier office will also be texted, yung number, the amount,

    and the name of the patient. Para po agad-agad na ma-entertain. That mechanism

    also follows for the LGU` Hospitals.

    Now the other requirements, that yung table sa previous guidelines ninyo, that was

    actually page four in the old requirements. What you have now is the new one.

    Tinanggal na namin lahat yun. We admit its also very tedious especially if the patient

    has to go to the social worker and come up with all these documentary requirements.Now on the determination of the eligibility of the patient for assistance from the

    MAP, we have also deleted that because the eligibility of the patient is actually your

    decision. Then also to erase all doubts we included it in the guidelines kasi yung

    LGU Hospitals are concerned na baka hindi sila mabayaran or whatever.

    Nakalagay na doon that within 10 working days the department is obliged to pay

    them. Thats why in the letter that we sent out to the governors and the regional

    directors and the chief of hospitals, we requested for their corresponding bank and

    bank accounts para direkta nang bank-to-bank na magbabayad lahat, lahat-lahat,bank-to-bank na yung pagbayad ng central office sa lahat ng mga hospitals. Now,

    there are also a lot of, the reason why there were a lot of requirements in the

    previous guidelines, was that in the GAA that was approved, andudun na naka-

    stipulate yung medicines given, laboratories done, yung mga itemized list. So all of

    that will now be complied by a specific team that will be handling. So every patient,

    tuloy-tuloy yung pagbigay ninyo ng assistance, but my office, there will be five, or

    four or five personnel whose work will be to comply with all the requirements under

    the GAA. Yung mga gamot na binibigay. So all of these requirements para hindi nayun itulak sa pasyente. Kasi kaya rin nagrereklamo yung ibang pasyente dahil napi-

    pingpong sila. Ang daming opisina na pinupuntahan, which is actually not good kasi

    parang pinapahirapan pa sila. So that has been deleted.

    And instead it will be a responsibility of my office to comply with all of these

    requirements. Now on the, on the draft memorandum of agreement with the LGU`s,

    while initially we wanted to just have it signed by the chief of hospital, hindi nga raw

    pi-puwede kasi they are under the direct supervision of the local government chief

    executive. So the others have decided not to put funds in the LGU` hospitals but for

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    those who will be putting funds, our our assurance is that, hindi naman siya

    magagamit ng governor kasi first, we are bound by COA rules not to download kung

    wala kaming payables. So kung may guarantee letter galing sa inyo, yan po ang

    babayaran ng Department of Health. Now, there were also concerns that were raised

    to us. We realized na nagkaroon ng dalawang forms. And yung una kasi, I was

    confused when I was receiving calls because that the entire program was handled by

    another office.

    Now I understood ito palang dalawang forms because itsa PAU or a Public Assistance

    Unit Office, yung isang form na pinapadala sa inyo parang yung mga walk-in patient

    na gustong magpatulong. The PAU office writes a recommendation and sends it to

    your office. So medyo hindi maganda kasi parang ang feeling tuloy ng pasyente

    nagpunta siya sa DOH, ngayon itutulak namin sa office ninyo. Pag hindi agad na-entertain ng office ninyo, marami pang salita. So the decision of the Department is to

    do away with all walk-in patients because in the first place it was made clear to us

    that these funds are not DOH funds but are actually funds of Congressmen who are

    there to assist their constituents. So the referral letter if ever you receive one coming

    from DOH, dontmind that but we already gave instruction. I mean I personally gave

    instructions last week to do away with all of those. Kasi hindi pi-puwedeng yung mgs

    kapag may lumalapit dun ire-refer namin sa inyo. You know best and you know better

    sino ang nanganagilangan ng tulong sa distrito ninyo. Isa pa, hindi rin talaga namin

    alam kung constituent ninyo because they can always say theyre from this district,

    theyre from this area tapos hindi naman. Now there was also the issue of the

    compilation or the collation of patients for the day before referring to the MAP.

    Parang binubuo muna sila lahat before ipadala.

    Syempre tumatagal din talaga. Kaya everytime na pasyente (kung) if they go to your

    office, just refer them to us immediately and within 30 minutes at the most that will

    be yan na yung pinaka, pinakamatagal. The guarantee letter will be e-mailed direct

    to your office. Whether it will be your office here or your district office, just give usthe e-mail address but aside from that and guarantee letter is also with the

    respective hospitals so yung issue na kino-collate muna lahat before gawan ng

    guarantee letter mawawala na yun kasi meron nang taong in-charge for that specific

    hospital. So if I`m the patient, I`ll go lets say to the office of Congresswoman

    Catamco, pagdating ko dun sasabihin ko dun Cong., nangangailangan ako ng tulong.

    her office will text the person in-charge then the guarantee letter goes to her office

    you print it and then you can always say Ito po tulong ni Congressman, tulong po ng

    opisina, dalhin ninyo lang ito sa opisina, sa hospital, sa cashier office. that will beentertained and in the guarantee letter, theres no mention of any any person in the

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    Department of Health, just was a mention there of a, of the indigency fund as being

    used to assist them. Now meron ding mga tanong yung billing amount daw, hindi

    nagko-coincide sa requested amount sa guarantee letter.

    We already gave instructions for the hospitals, kung kunwari ang pinabigay ninyongtulong is four thousand or lets say five thousand. Yung billing niya kasi nabawasan pa

    pala ng Philhealth or whatever naging lets say three thousand five hundred na lang

    para hindi na tumagal, pakuha ninyo na lang ng take home meds niya. Kasi meron

    namang mga gamot din na inuuwi sa bahay so pakuha na lang dun. Idadagdag na lang

    nila sa bill yun. The hospital wouldn`t mind as long as the amount stipulated in the

    guarantee letter will be the amount will be the amount that the hospital will honor.

    If the bill is like five thousand and the guarantee letter is four thousand five hundred

    then they have to pay for the 500 kasi medyo mahirap silang i-ano... Okay, the other

    issue was that yung nagbabago let`s say meron kayong pondo na ni-request and we

    fully understand na sa dami ng nakakaharap ninyo syempre minsan, minsan kasi

    napansin namin meron kayong constituents nag-aaral sa ibang probinsya o ibang

    region, naaksidente dun nagkasakit whatever happens. Wala kayong pondo dun. So

    instead of waiting for the downloaded funds, the personnel in-charge dun ulit sa

    directory na ibibigay at i-e-mail namin sainyo within the day, yun ulit ang tatawagan.

    Kasi nakalagay naman doon even yung hospital na hindi sa distrito ninyo. So we will

    still honor that as long as yung pondo ninyo may naiwan pa na hindi siya fullydownloaded dun sa isang hospital. So yun yung pi-puwede but if i`ts like fully

    downloaded at nautilized na, makikiusap naman kami na mahirap on our part kasi

    the funds that are remaining are actually funds for use of the other Congressmen.

    Yung on the memorandum of agreement that will be signed by the local

    government chief executive, there was also this concern na ni-re-refer pa sila sa

    social worker. Well, admittedly it really takes time especially na yung municipal social

    welfare officer isa lang siya, pag nag-bi-break siya or nag-li-leave wala na.

    Since its DOH and the hospital has the capability to determine and in the new new

    guidelines, the definition of indigent patients and eligible patients is those seeking

    consult and admitted in the government health care facilitiy. Then our legal

    department also agreed that we dont need a social worker para hindi na sila

    pupunta at di na sila mahihirapan. The mere fact that they sought consult in a

    government health facility, thats enough. Now what would be the requirement for

    the guarantee letter to be honoured, di ba meron yung mga dati original prescription,

    original clinical abstract, original medical certificate, social workers, mga blah

    blah blah. Pinatanggal na namin lahat yun. Kasi sad to say, tama din na maga lit kayo

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    because we realized that many if not all of the hospitals meron palang corresponding

    charges for this, so hindi namin alam yun, our apologies for that. Every document

    pala na ni-re-require yung clinical abstract, medical certificate. Meron palang bayad.

    So yung pasyente syempre, mas lalong nagagalit. At yun pala yung battle net, so ini-

    explain ng hospital na, hindi, ini-entertain namin yan, kulang lang yung

    requirements. Ngayon nung tinanong namin yung mga pasyente, eh kasi yung

    requirements pala, may bayad din. So ang pangit tingnan. So all of that requirements

    had been deleted because this is a requirement of the PAU office. Part kasi yun ng

    parang ISO certification. So these were all deleted. The only requirement that the

    guarantee letter will be requiring is an attach hospital billing. Okay, because from that

    hospital billing, magkakaroon na kami ngayon ng papel na puwede naming i-trace

    para dun sa lahat ng mga requirements for COA and GAA purposes so thats all the

    ay just last last concernpala.

    Ang daming tumatawag tungkol sa procurement of medicines. While we would like to

    support that, our dilemma is that our hands are tied because in the funds that were

    approved, naka-specify kasi siya na hospital assistance. May we just request na kung

    pu-pwede for the next year, specified dun na puwede yung procurement of

    medicines for medical missions because as of now, DBM does not allow us. Actually,

    ang tiningnan din namin, hindi rin kasi solely ma-blame yung DBM kasi ang naging

    problema, parang yung, may mga COA reports not related to PDAF but related to

    procurement of medicines, in some hospitals and in some LGU`s. And because of

    these, parang naging damay-damay ang lahat. So while they are doing things to

    resolve that, hindi muna in-allow. So yun naman yung medyo dilemma namin but

    then if you have medical missions these are like out patient, you can group them

    together like oh you can have a diabetes clinic or you can have a hypertensive clinic

    and then the laboratories and the medicines that they will be using can be charged to

    the hospital. So pu-pwede po yung ganun. Yes, sir.

    Question from the audience:Good afternoon po! Asec!

    Usec. Garin:Hi bossing!

    Question from the audience:My question is regarding health facilities that doesnt

    have any medicines or medical supplies considering that Ive heard in the recent

    news that some private almost all private hospitals in Metro Manila will not honor

    cleans completion considering that Philhealth itself owes these hospitals these

    private hospitals is having a hard time of facilitating for the papers in cleaning the

    hospital for the Philhealth benefit of the patient. Kasi po that is one side kasi sa aminsa probinsya, talaga pong minsan ang ospital ang for example in Biliran there is only

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    one hospital which is the provincial hospital. There is no private hospital, there is no

    national government hospital. The nearest national government hospital is two hours

    away. Now, most of the patients are really poor. Some of them needs immediate

    attention, immediate operation surgical operation like that and has a lot of

    prescriptions needed for the operations to be conducted immediately. Unfortunately,

    lets agree that all mostly of the government hospitals especially in the rural areas

    doesnt have the medicines.

    Usec. Garin: The medicines these are for LGU`s Hospitals not from, hindi yung

    DOH hospital.

    Question from the audience:Yes Kasi po ang ginagawa namin dun, during there

    was PDAF and Im a doctor kasi. So ang ginagawa komino-MOA ko sa government

    and then we abide by all of the COA rules. Ano bang requirement ng COA? Dahil pag

    pinasok mo sa LGU yan, the LGU must be responsible for the funds under all COA

    rules so mangyayari po dyan kailangan ng social profiling. Kailangan ko ng medical

    certificate or hospital abstract. Hahanapan po sila ng, ng resibo ng mga gamot kaya

    nangyayari po mas effective nun because nasa LGU ang pondo. Nagpa-facilitate ang

    district office. Kung walang gamot sa loob ng ospital sa emergency room, kami mismo

    ang bumibili sa botika sa labas, may resibo, nakapangalan sa pasyente para pag ni-

    liquidate namin sa COA, malinis. Walang dahilan na kung saan napunta yung pondo

    pero kung tatanggalin po natin ngayon yung mga requirements na I dont know if the,the COA will acceptable sa kanila na walang mga supporting justifications. Just

    hospital bill lang kasi alam ninyo po kung hospital bill lang ang sagot ng DOH pa, eh

    talagang kawawa ang mahihirap dahil ang hospital walang gamit, walang gamot,

    walang anaesthetics, halos wala.

    Usec. Garin: Okay, for the COA, sa sa ganitong sistema lets go back to the ano

    please... Okay for this kasi, for the guarantee letter, it will be acceptable to COA

    because the patients bill will allow us to look into what we call the WEB PAIS. So

    what DOH has setup is an internet linkage among all our hospitals, that we encode

    the patients name,we get their records. So ibig sabihin, actually hindi na yun iko -

    comply kasi meron na lang kaming mga tao na taga-comply nun. So we transfer the

    burden of the patients to our staff. Now, yung sa LGU`s we will we will make

    immediately presentations with the DBM kasi yung downloading of funds, hindi

    namin alam kung papayagan in the previous meetings kasi, hindi pi-pwede kung wala

    kang billing basis.

    Now, what we can actually do is that, I dont know if it will be of much help. What wecan do is possibly include it in the MOA that the governor who will sign kasi yung

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    governor naman yung may pondo, the governor who will sign will also manifest that

    while they are signing kasi its actually income for them eh kasi kaysa ang nangyayari

    ngayon yung pasyenteng walang pambayad, hindi mo naman mapilit, with the

    Congressional fund now, yung pasyenteng walang pambayad, aside from Philhealth

    kahit papaano nadadagdagan ang pondo ninyo. So ang mangyayari dun, its also a

    welcome income for them. Then maybe in the MOA, we will stipulate that its their

    mandate to provide the basic meds and the commonly used medicines in their

    hospital. So thats one that they can do, but after this meeting allow me to have

    some time to make representations with DBM and COA on, on how we are going to

    facilitate the, yeah, pwedeng dun na lang sa first slide. Next slide please. No, no, no,

    slide, previous slide, okay so this is the new term that will be included. Yung eligible

    beneficiary, so we do away with the social worker, with the assessment whatsoever,

    they are seeking consultation, sinama namin yung rehab per request of other

    congressmen, examination or other... regardless of room category, okay kasi meron

    namang mga pasyente na hindi raw tinatanggap kasi nasa semi-private room or

    private room. Unfortunately, there are illnesses that mandates (sic) their isolation or

    minsan puno yung hospital. Hindi naman nila kasalanan na sa private room sila. So

    isasama na lang siya. Ito lang yung problema namin yung professional fees.

    Maybe you can help us with, ito talaga its, its really COA We, we made several

    representations, binabalik naman ng COA sa amin which is somehow true kasi, as, as

    indigent patients hindi, lalo na kapag Philhealth, meron na kasing professional fee.

    Supposed to be yung doctor hindi na sumisingil. Kaya siya hindi nadya-justify kasi like

    in the case actually in a meeting with Philhealth, I put forward a proposal sabi ko sa

    Philhealth, baka naman pi-puwede kasi what happens is if Im the doctor, pasyente

    kunwari pasyente si cong., Cong. Henry Pryde Teves. May Philhealth siya or HMO,

    what Philhealth and MHO does, is that they pay the hospital for the medical bills, the

    PF goes direct to my bank account. Ganun po yun. So sa government hospitals,

    ganun din. The Philhealth goes direct to the bank account of the doctor.

    So minsan, hindi alam ng pasyente na meron na siyang binayad. So what we are

    recommending is they give the money or the PF direct to the patient, the patient

    then pays that to the doctor. Then magtatawaran na sila para may semblance ng

    bayad. We have a pending proposal about dun sa Philhealth, and medyo nag-okay

    naman sila initially, kasi ang nangyayari ngayon, people do not know na yung doktor

    nababayaran na pala ng Philhealth. Kaya pag sumisingil sila, akala naman ng pasyente

    talagang walang naibayad.Nagdodoble actually. Kasi like hinahanap mo, so philhealth

    like will pay you eight thousand so thats something we would like to solve. Will thisstill get refunds from payment? Actually, yung sa ngayon. Ahh, kasi yung walang

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    Usec.Garin: Yes, yes, yes Actually as long as the patient is indigent and even if it is a

    pay patient, tapos walang specialist na available, Philhealth covers them as long as

    the doctor is Philhealth accredited.

    Question from the Audience: So they are fully-covered po?

    Usec.Garin: Yes, yes. Kaya lang yung Philhealth kasi meron silang like, for this case, ito

    yung PF. For this case, ito yung PF. Sometimes kasi, the other doctors would charge

    parang... plus, plus, plus.

    Question from the Audience: Yun nga po eh, kasi halimbawa manininingil po ng,

    yung neurologist, maninigil po siya kung minsan po ng 120, 000.00. Yan po ang ano.

    Syempre hindi naman po mamimili yung pangyayari, ay hindi makakapamili kung sino

    yung tao kung mahirap ba siya o mayaman, ang masama, ang mahirap po sa isangmahirap na tao ay maaksidente hindi lamang po sa, sa motorsiklo, whatever accident

    may happen to an individual, ay masasagot po ba yun? Kung minsan 120, 000, kung

    minsan 200, 000. Halimbawa po kung minsan kasi mayroon din pong inaatake nasa

    isang okasyon biglang inatake at dinala po sa heart center, or sa ibang specialty

    hospital, masasagot po ba yun ng point of care?

    Usec.Garin: For the Philhealth enrolment, yes. And the fee corresponding to that

    Philhealth allows. Unfortunately and admittedly, nakakahiya mang sabihin, meron

    talagang ibang doctors na they take advantage, so nagcha-charge sila ng malaki. May

    taripa naman supposedly yun pero yung iba nga hindi sumusunod. Because, unlike

    the lawyers, they have IBP. For the doctors, wala kasing integrated PMA. It was

    actually the law that I believe congresswoman Binay, myself, and, bothers with they

    are pushing before kasi there is no body, dapat din kasi, tama naman na sumingil kasi

    hanapbuhay nila yun, pero yung tolerable, ang nangyayari kasi parang kanya-kanya

    na, wala nang sinusunod. That is why na we have a pending proposal with Philhealth

    maybe you can help us with that, na yung payment ng professional fee na

    reimbursement goes direct to the patient para yung pasyente dala-dala na yung peraibabayad niya dun sila magne-negotiate. Kasi nangyayari sa ngayon talaga, it goes

    direct to the doctor.

    Question from the Audience: Saka po Usec, kung hindi po masasagot lahat ng

    Philhealth, that is why concern po kami na maunawaan po ng COA at ng DBM na sana

    po yung aming ahh, ahh allotted funds for the medical assistance ay mabigyan po ng

    pagkakataon na makapag-rekomenda po kami ng professional fee din po pandagdag

    dun sa hindi po ma-accommodate ng Philhealth.

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    Usec.Garin: Yeah, ahm we will also wait the presentations pero siguro sa, ito kasi

    yung ngayon nakasama ito doon kasi previously mayroon yatang na-disallow yung

    COA yun sa, sa PDAF pa before so thats why pero yung isa naman dun ahm, maybe

    we should also inform the patients that there is this law lalo na kung government

    hospital eh hindi pwedeng ma-hold yung patient. So kung nabayaran na yan

    supposed to be yung hospital pwede na silang i-release.

    Question from the Audience: Usec. Halimbawa po ah isang mahirap na pasyente na

    lumapit sa amin na, na by emergency cases eh nalagay po sa private hospital how can

    we be of help to them?

    Usec.Garin: Through the medical assistance program that ahm, you, you recommend

    as long as they are in the government facility ahm, ah private hospital.

    Question from the Audience: Private po private po nadala po kasi yun po ang

    pinakamalapit.

    Usec.Garin: The, the solution talaga dun is you transfer.

    Question from the Audience: In the, in the real sense po eh, Usec. nangyayari po kasi

    yan.

    Usec.Garin: Yeah, yeah, we understand marami pong nangyayaring ganyan. Pero

    marami din pong immediately eh nililipat. Acutally there is a proposal to expand yung

    medical assistance program to include the private hospitals. Kaya lang yung eto nga

    yung ngayon madalian kasi siya during the budget hearing, Atleast like ahmn, we now

    have 3 sets for request for the next budget.

    Question from the Audience: Yun po kasing ah, alam ko yung funds na allotted for

    every district ay it has to be identified by a, a district congressman or or party-list

    ahm, ahh.

    Usec.Garin: Actually po, not necessarily that is why we wanted to correct that kasi

    marami na yung nagrereklamo noh, correct us if I am wrong, andaming nagreklamo

    na bakit daw pinapa-identify ng hospital tapos pag gusto nang ilipat, ang hirap. Ang

    totoo po, hindi naman po necessary na mag-identify kayo agad, unless you want your

    money downloaded there immediately. Our initial recommendation was actually,

    well send the guarantee letters then bayaran agad para walang, walangtagal, walang

    maraming requirements kasi the hospital structure has a lot of requirements for

    indigency program natutunga kasi diyan sila eh. So to solve that, yun yung prinopose

    namin. But then there were others naman were very comfortable with outright

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    downloading so sabi namin okay naman yun. For those na wala kayong downloaded

    na pondo, actually its easier, better and more flexible kasi by the time na nagpalit ka

    ng isip, kunyare party-list congressman ka, dito ka naglagay ng pondo, then mayroon

    din dun kasamahan ninyo, kaibigan ninyo tumatakbo din, you want to concentrate on

    this area, so very flexible, all you have to do is look at our directory tell the person in

    charge you want a guarantee letter immediately to this hospital, this patient, ipadala

    agad. So hindi na yung na-download na dun, babawiin mo ulit, ire-realign mo.

    Mas matagal yun. So for those who were not able to submit a list of breakdown.Wala

    pong problema. You just call/text Atty. (?) here Moly is the one heading the group. So

    thats Moly. Kasama rin dun yung AO ko si Ethel, and then yung si Annalyn. Ito si Moly

    he will be heading the staff, ito si Moly pakita mo yung Si Moly will be the one

    supervising the personnel na 24/7 on 8 hours rotation to cater to your calls So yungdun sa directory ulitin ko lang dalawa lang muna yung pangalan dun may dadagdag

    na pangatlo, telephone numbers and name of hospitals. So kung yung pasyenete

    nandito sa hospital A, ito yung pangalan ng pasyente Hospital A, amount, text ninyo

    lang yung inyong designated na office or ano padala kaagad namin yung guarantee

    letter by e-mail kung walang e-mail we will fax it but at the same time we give a copy

    to the cashiers office and the directors office in the hospital. Para pagkapunta yung

    pasyente kung yung lumapit nandidito or district office, punta sila, ibibigay.

    Question from the Audience: For clarification lang po, sana po eh lend me your ears,silence please. Hindi po tayo magkakaintindihan if everyone, all of us are talking. My

    clarificatory question lamang po ako Usec. Yun po bang ating available personnel in

    your office po eh can accommodate all congressmens ah concerns, regarding, with

    regards (sic) to the sending of a guarantee letters kasi po katulad ko lamang po sa

    aming distrito po ay napakarami po na nabibigyan ng, na binibigyan namin dati ng

    guarantee letter eh kung minsan po animnapu kung minsan po eh isang daang

    pasyente eh kung kami pong lahat eh almost 300 congressmen po kami can they all

    accommodate all of us po for that particular day. Pangalawa po. Ay..yun po munagsgaot.

    Usec.Garin: Actually yes, ahm pasensya lang po nagkaron po kasi ng konting

    misunderstanding when this program came in and initially we thought it will be

    assigned to my office, we trained people, kaya lang nung nagkaroon ng konting,

    nagkaroon ng meeting si Sec. and with some leaders of the House, nagkaroon ng

    konting miscommunication so hindi po, parang na-cut, na-cut because they thought

    that, that hindi na kailangan yung gagawa ng guarantee letter, gagawa ng guidelines, I

    mean gagawa nung yung mga medicines given, laboratories requested, because it will

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    be requested by the patient sa hospital. Yung lumabas na ngayon na may bayad pala

    yung lahat ng data na yun, ahm actually ni-retrieve namin yung lahat na trinain, we

    started calling them, we had a meeting last week, dinagdagan ng tao, so

    makakayanan po nila. And ahm, if there will be a battle neck at some point of time,

    nagdadagdag po kami nang nagdadagdag ng tao. But for now, people who were

    facilitating before thats a total of 6 or 7 people ahm, now they are 14 and 21. So yun

    po situation po. For sure they can accommodate everybody.

    Question from the Audience: Secondly po, yung ah patients po na na-confine po or

    iko-confine pa lang sa LGUs hospitals in my province po ay papano po sila mabibigyan

    ng gamot ng hospital kung wala pa po kasi sabi po ninyo yun munang hospital bill ang

    ibibigay, isesend po sa inyo. Tama po ba ako. Yun lang pong hospital bill ang isesend

    po sa inyo at kayo po ang magda-download ng pera sa provincial government kasi itopong LGUs noh ay under po ng provincial executives ay papano po tatanggapin ng

    isang LGU hospital katulad po ng samin provincial hospital sasabihin na lang po na.

    Papano po ba ang communication namin? Ahm, kami po ay magbibigay ng

    endorsement sa director ng LGU hospital? Or halimbawa po provincial hospitals or

    district hospitals within my district magbibigay po ba ako ng endorsement sa director

    para po lahat ng kanyang kailangang gawing examinations, laboratories, ultrasound,

    CT scan, those are facilities available in hospitals tska po yung medicines yun po ba ay

    i-endorse ko po sa district, ay sa director ng hospitals for that matter.

    Usec.Garin: Yeah, we actually sent already a memo to all regional directors and we

    will be making representations isa-isa po sa lahat ng hospital na any gurantee letter

    na dala-dala ng pasyente galing sa opisina ng congressman, tanggapin nila because

    we will also be sending a direct similar copied sila para at least alam nila na mayroon.

    Now yung ipadadala namin sa congressional office ninyo na ibibigay ninyo ngayon sa

    pasyente na ito po tulong ni congressman, ganyan, dadalhin ng pasyente yun di ba,

    ibibigay niya sa hospital, pagdala niya sa hospital, lahat po iyon let us say at the end

    of two weeks iko-compile ng hospital and then they just send it to the regional office.The regional office will now validate it with us and then we say yes, kasi magpapadala

    na kami ng amount and do that fund transfer within ten working days. That is the

    maximum, ten working days.

    Question from the Audience: Maraming salamat po. Klarong-klaro na po. Maraming

    salamat po.

    Usec.Garin: So hindi po tatagal yung utang.

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    Question from the Audience: Magandang hapon po ulit Usec, Janet. Alam ninyo po

    sa DSWD version. Yung oresent version ngayon, I was able to talk to the Secretary

    Dinky and ah, ganun din ang assistance fund eh kasi from the same fund that what

    the DOH will provide. Ang napagkasunduan po namin ah regarding dun sa situations

    like us na malayo kami sa regional office, malayo po kami sa mga regional hospitals,

    or national agencies, eh ida-download po nila, meron na po silang ginawang MOA

    from the central office ang pipirma yung regional director ng DSWD at ah ida-

    download po yung pondo let us say 12 million. Sabi ni Secretary Cong, kahit kalahati

    lang muna, kasi masyadong malaki ang pondo so yung kalahati po i-da-download daw

    sa local government na gusto mo na mag-i-implement ng programa ng DSWD at ah,

    yung provincial government na yun which will be signed by the governor and the

    regional director of the department yun pong pondo na yun eh responsible na po ang

    LGU. So yung LGU sila na ang all the auditing policies of the government they should

    abide by it. And after ma-consume yung 6 million, responsibility ng local government

    na i-liquidate sa DSWD bago ma-release ang second batch ng pondo. So mas mas

    magiging effective ito kaysa yung kada release for example walang ibang dapat itong

    daanan kundi sa local government ah facility dahil malayo nga yung national eh kung

    dalawa-dalawa liquidation tatakbo ka pa ng region malayo pa maghihintay ka pa ng

    ten days, doubt it if the national government can immediately facilitate the

    assessment, the liquidation of all districts in the country, dahil po isa lang ang opisina

    niyan eh.

    And aside sa kanilang normal standard operations, ito pa yung dagdag na trabaho

    galing sa mga pondo ng ito nga former, I doubt it kung mapapabilis po natin, we are

    talking here of lives of the people, health ito eh. Hindi naman ito rehabilitation, hindi

    po ito, ito po ay immediate ang kailangan. Tatakbo sa emergency room. Kailangan

    kaagad ng gamot alam ninyo po yun, doktor po tayo.Hindi pi-pwedeng paghintayin ng

    sampung araw ito. Kung hindi puputok yan. Kaya po sa akin po bigyan po natin ng

    leeway naman, lalo na yung mga lugar na katulad sa amin na ang layo namin sa

    regional ah, department na kung pwde po meron namang existing COA rules.

    Napakahigpit ng COA ngayon alam natin lahat.Talagang napakahirap ngayon. Kawawa

    ang mga LGU ngayon, dahil talagang sobrang higpit ng COA ngayon talagang pag-

    iisipan mo, na tatanungin mo muna sila tama ba itong paggastos ko bago mo gawin

    para siguradong safe ka. Sa akin po sana naman sa mga ganitong sitwasyon sana

    magawan naman ng paraan para kaagad na maibigay ang

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    Usec.Garin: We will, we will relay and then come, come back to you, magpaalam po

    kami on how to go about it. Initially kasi nung napag-usapan kasi ang downloading to

    LGUs when were at the DBM office, ang nasabi kasi nun is hindi kasi diretso sa

    hospitals, but the premise kasi doon, nagkakaroon ng problema, kaya nga magkaiba

    yung premise, now that is a very valid reason, before kasi yung nagiging problema na

    kapag downloaded ang pondo, tapos kasi nag-away si Gov at si Cong or si Mayor

    ginamit yung ganun hindi nan are-retrieve, that is the problem that we have now in

    the health facilities enhancement. Kasi

    Question from the Audience: Samin po for sigurado, excuse me, wala pong

    problema sa amin.

    Usec.Garin: Yeah yeah

    Question fromthe Audience: kapatid ko yung governor.

    Usec.Garin: We will make the necessary representations. But for the mean time.

    Question from the Audience: Thank you po.

    Usec.Garin: Nasaan yung powerpoint? Next slide, next slide, balik, balik, balik. Okay,

    i-ano ko lang, i-clarify ko lang Cong, i-clarify ko lang Cong, ito ay DOH-retained

    facilities without downloaded funds. Hindi ibig sabihin nun kailangan may guarantee

    letter talaga lahat. Minsan kasi, agad-agad yung nagpupunta sa inyong pasyente

    Heart Center pala siya o nag-aaral siya dun sa UP Visayas so nasa Western Visayas

    Medical Center siya. Yung pag-download takes time. Kasi may mga documentary, kaya

    sina-suggest namin na kung wala kayong downloaded pondo dun. Minsan naman

    mayroong a little miscommunication, na nag-request na pala kayo ng downloading of

    funds for that hospital kagaya nga namin, we extend our apologies, last week ko lang

    nalaman yung case ni Congresswoman Lucy Torres na nagreklamo ng si Cong. Lucy,

    may representative ba sa office ni Cong. Lucy dito? Please extend our apologies. Kasi

    nung una, actually last week ko lang nalaman yung ganitong problema nung nag-i-

    ednorse na nga na sinabi niya sa hospital ng pasyente na sinabihan, wala po kayong

    pondo dito. So medyo hindi nga maganda ang dating.

    It should not have been said. Now kung wala kayong pondo, hindi pa dumating, yun

    pala yung request nila, yung request niya came in late parang nandudun sa second

    batch. Yung natanggap ng hospital first batch pa lang. So kung ganung problema, dito

    kayo para mas mabilis. Habang hinihintay natin yung downloading padala na kaagad

    kayo ng ano request for medical assistance. Agad-agad ibibigay namin yung guarantee

    letter. Kasi pag may guarantee letter na dala ang pasyente ninyo, parang PCSO yan, di

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    ba pag dala nila wala nang tanong yung ospital kasi yung guarantee letter good as

    cash yan. Kumbaga parang SM gift cheque. Okay. The guarantee letter we give it to

    your office. We send it to your office. Next slide.Next slide. Yung guarantee letter.

    Okay for those who were asking this is the guarantee letter that we will make. Now

    kung kunyare buo pa, we will just put it hospital bill. Ilalagay lang namin yung

    breakdown nung kanya kung may breakdwon. Kung walang breakdown, we just place

    the hospital bill and the amount. You see PHC 140 yung may number at may mark.

    Okay that is Philippine Heart Center may corresponding number. That is actually a

    code. That code will allow us to retrieve the data of the patient. Kaya yung mga

    nakalagay sa GAA na mga, ito yung mga requirements, yung COA, yung medicines

    given. That will not be your work. That will be our work. Because that control number

    will allow us to retrieve all patients information from our computer and the

    computers of the hospital. So yun po yung ibig namin sabihin. So dito tinanggal na rin

    namin yung pumipirma na si Asec. Gibby Lagahid, Asec. Gibby is kaya nandyadyan

    siya before kasi siya yung heading PAO office and hes the EA of Secretary Ona. We

    also admit na hindi nga maganda tingnan na mayroong ibibigay kayo tapos yung

    makikita ng pasyente na Asec. Lagahid so nawawalan ngayon ng points na totoo

    naman na kayo ang nag-facilitate ng pondo. So thats why the new guarantee letter

    will just be like this. No signatory. No mention of the secretary of the, no mention of

    any EA or any personality, yan lang. E-mail namin, just give it. What is important is

    you give the form that we have, because the hospitals know that when they look atthe control number, pasok na kaagad yun. Because that number will be, will

    corresponding to the amount that we placed there. And that number when it comes

    to us, compute nang compute na kami. At the end of two weeks alam na namin kung

    magkano yung ipapadala sa kanila through bank to bank. Yes po? Ay sir, sorry sir.

    Question from the audience:Good afternoon Usec.

    Usec.Garin: Yeah, good afternoon sir.

    Question from the audience:Good afternoon distinguished colleagues. My name is

    Ted Garcia, I am the Congressman of the 2nd

    district of Bataan, and a former three-

    term governor. I have no queston but it might help in our discussion if I explain how

    we were doing it in Bataan. In Bataan, I know the history of devolution because I was

    the governor there in 1992. And when I saw that the (inaudible) sabi ko this is bound

    to fail because yung kaakibat na pondo, wala. And so when I had the opportunity to

    (inaudible), sad to say akala ko okay na, kulang pa rin. And so what we did is about

    ten years ago, we entered into a MOA with DOH, where lahat ng MOOE ng DOH will

    be matched by the province on a one-to-one basis. Binibigyan din ho namin ng MOOE

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    pag downloaded sa LGU, hindi na mababawi yun so yung pagda-download

    siguradong walang problema. Alam natin kasi medyo liquid pa ngayon. Minsan kapag

    ka end of the year, marami kasi kaming ano eh.

    XXXXXXXXXX END OF TRANSCRIPT XXXXXXXXXX

    Transcript prepared by office of Rep. Antonio Tinio

    [email protected]