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  • truVision DVR 31 User Manual

    P/N 1072981 REV A ISS 06MAR12

  • Copyright 2012 UTC Fire & Security. All rights reserved.

    Trademarks and patents Interlogix, the truVision DVR 31 and the truVision Brand and logo are trademarks of UTC Fire & Security.

    Other trade names used in this document may be trademarks or registered trademarks of the manufacturers or vendors of the respective products.


    UTC Fire & Security Americas Corporation, Inc. 2955 Red Hill Avenue, Costa Mesa, CA 92626-5923, USA

    Authorized EU manufacturing representative: UTC Fire & Security B.V. Kelvinstraat 7, 6003 DH Weert, Netherlands

    Version This document applies to truVision DVR 31 version 00.20.

    Certification N4131

    FCC compliance Class A: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

    Canada This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numrique de la classe A est conforme la norme NMB-003 du Canada.

    ACMA compliance Notice! This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

    European Union directives 2004/108/EC (EMC directive): Hereby, UTC Fire & Security declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2004/108/EC

    2002/96/EC (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see:

    Contact information or

    Customer support

  • truVision DVR 31 User Manual i


    Chapter 1 Product Introduction 1 Product Overview 2

    Chapter 2 Installation 3 Installation environment 4 Unpacking the DVR 31 and its accessories 4 HDD capacity 5 Back panel overview 6 Connecting devices to the unit 7

    Chapter 3 Operating instructions 9 Control interfaces 10 Controlling the DVR 31 10 Front panel overview 11 Using the mouse 12 Using the IR remote control 15 Operating modes 17 Main menu overview 17

    Chapter 4 Basic operation 23 Turning on the DVR 31 24 Live mode 24 Spot monitor 26 Logging on 27 Logging off 28 Controlling a PTZ camera 28 Playing back video 30 Archiving recorded files 36 Turning off the DVR 31 41

    Chapter 5 Using the Web browser 43 Overview 44 Windows Vista and 7 users 45 Browser connections 46 Using the Web browser to configure the device 46 Searching and playing recorded video 47 Live dual streaming 47 Bandwidth throttle management 48 Controlling a PTZ camera in the Web browser 48

  • ii truVision DVR 31 User Manual

    Chapter 6 Advanced setup 51 Managing users 53 Configuring cameras 57 Configuring recording and schedule settings 61 Alarm settings 66 Network settings 69 Display settings 73

    Chapter 7 System settings 77 Overview 78 System date and time 79 Audio and remote 80 RS-485 settings 80 RS-232 settings 81 Mouse Sensitivity settings 81 Hard drive settings 81 Importing and exporting configuration settings 82 System log 82 Upgrading the firmware 85

    Appendix A Specifications and Troubleshooting 87 Product specifications 88 Product specifications 88 HDMI Compatibility List* 89 HDMI Incompatibility List 89 Battery removal 90 Troubleshooting 90

    Appendix B Factory defaults 91 Menu defaults 92 Network defaults 92

    Appendix C Warranty and support 93 Warranty information 94 Contacting support 94

    Appendix D KTD-405 keyboard mapping 95 DVR 31 to KTD-405 keyboard mapping 96

    Index 97

  • truVision DVR 31 User Manual 1

    Chapter 1 Product Introduction

    Summary This chapter provides an overview of the DVR 31, including its features and functions.

    Content Product overview 2

  • Chapter 1: Product Introduction

    2 truVision DVR 31 User Manual

    Product Overview This is the truVision DVR 31 User Manual for models:






    The truVision DVR 31 is a network digital video recorder developed for digital surveillance. The truVision DVR 31 uses an embedded microcontroller unit (MCU) and Linux operating system, combining the most advanced technology in video and audio encoding/decoding, hard disk recording, and TCP/IP communication. The DVRs firmware is stored directly into the memory, making it more stable and reliable.

    The truVision DVR 31 is an integrated digital video recorder that combines the features of a time-lapse audio/video recorder, a multiplexer, and a video server to create a single security solution.

    The DVR 31s pentaplex operation enables users to view live video, search and play back any recorded video by date and time or by event, and back up the configuration and video data, without interrupting the ongoing DVR recording process.

    In addition to the new H.264 compression mode, the DVRs graphical user interface also optimizes the monitoring controls of the unit.

    The DVR 31 comes with remote viewing and configuration software already installed. This software includes a Web browser plug-in, allowing users to view live or recorded video images, and enabling remote configuration. The remote software is stored in the DVR 31 and deployed over a LAN, WAN, or Internet connection to remote Windows-based computers. This simplifies the installation and maintenance of the software components because all remote users are using the same software, which comes from the unit.

  • truVision DVR 31 User Manual 3

    Chapter 2 Installation

    Summary This chapter provides information on how to install and connect peripherals to your device.

    Content Installation environment 4 Unpacking the DVR 31 and its accessories 4 HDD capacity 5 Back panel overview 6 Connecting devices to the unit 7

    Connecting required devices 8 Connecting external devices 8

  • Chapter 2: Installation

    4 truVision DVR 31 User Manual

    Installation environment When installing your product, consider these factors:

    Ventilation Temperature Moisture Chassis load

    Ventilation: Do not block any ventilation openings. Install in accordance with the manufacturers instructions. Ensure that the location planned for the installation of the unit is well ventilated.

    Temperature: Consider the DVR 31s operating temperature (32 to 104F, 0 to 40C) and humidity specifications (10 to 90% relative, noncondensing) before choosing an installation location. Extremes of heat or cold beyond the specified operating temperature limits may reduce the life expectancy of the DVR 31. Do not install the DVR 31 on top of other hot equipment. Leave 1.75 inches (44 mm) of space between rack mounted DVR 31 units.

    Moisture: Do not use the unit near water. Moisture can damage the internal components. To reduce the risk of fire or electric shock, do not expose this unit to rain or moisture.

    Chassis: Equipment weighing less than 35 lbs (15.9 kg) may be placed on top of the DVR 31 only if the DVR 31 is placed on a shelf and not rack mounted.

    Be sure to power off the unit before making any connections. In order to prevent the unit from losing data and system damage that may be caused by sudden power, use of an uninterruptible power supply is highly recommended.

    Note: Do not remove the rubber feet, and always leave a space for air ventilation on the units bottom side.

    Unpacking the DVR 31 and its accessories When you receive the product, check the package and contents for damage, and verify that all items are included. There is an item list included in the package. If any of the items are damaged or missing, please contact your local supplier.

    Items shipped with the product include:

    truVision DVR 31

    IR (infrared) remote control

    Two AAA batteries for the remote control

  • Chapter 2: Installation

    truVision DVR 31 User Manual 5

    USB mouse

    Power cord

    Rack mount kit (left and right brackets, screws)

    Terminal blocks

    truVision DVR 31 Quick Start Guide

    truVision DVR 31 Quick Chart The support CD includes the following items:

    truVision DVR 31 User Manual

    truVision DVR 31 Quick Start Guide

    truVision DVR 31 Quick Chart

    Video player application

    Record duration calculator

    HDD capacity Storage capacity for the truVision DVR 31 varies depending on the model. Refer to Table 1 below for more information.

    Table 1: truVision DVR 31 model types

    Model Model number Description

    8 channel model TVR-3108-1T truVision DVR Model 31, 8 ch, 1


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