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University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
1/22
05.03.2009
Table of Contents
I. Executive Summery 1
1. Introduction 2
2. Part A) Financial Analysis of M&S plc in regard to Hermes Principles 3
2.1 Principle 1 3
2.2 Principle 2 5
2.3 Principle 3 7
2.4 Principle 4 7
2.5 Principle 5 9
2.6 Principle 6 10
2.7 Principle 7 12
2.8 Principle 8 13
2.9 Principle 9 13
2.10 Principle 10 14
3. Part B) 15
3.1 Limitations and criticism on the 10 Hermes principles 15
3.1.1 Competition within the industry 15
3.1.2 Measures 15
3.1.3 Statically Aspects 15
3.1.4 Market, economy and population developments 16
3.1.5 Innovation 16
3.1.6 International Investments 17
3.1.7 Other Aspects 17
3.2 Usefulness for investors and level to apply these principles to companies
listed on the London Stock Exchange 17
3.2.1 Comprehensibility 17
3.2.2 Compactness 17
3.2.4 Generality 18
3.2.3 Easiness to apply 18
II. Conclusion 19
III. References 20
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
2/22
05.03.2009
I. Executive Summary
The following report is a financial analysis of the Marks and Spencer plc. For the
identification of key areas for a financial analysis the 10 Hermes principles are used, which
leaves a few parts of a total financial analysis aside. The 10 principles are divided into one
communicational, five financial, two strategic and two social, ethical and environmental
principles, which should prove whether a company is a suitable investment or not. Among
these principles the evaluation of financial management policies and practises were made.
Marks and Spencer fulfil most principles totally and some partially.
The communication of M&S has improved in the recent years, since IFRS were introduced in
2006. In general, the overall communication is very detailed, because plans, goals, process
and numbers of importance are outlined. The requirements of the first principle are met by
M&S.
The financial principles are considering financial measures and systems, which M&S surely
has, but M&S has not published every measure postulated by Hermes, e.g. the WACC.
Therefore a discussion between gearing ratio, CAPEX, retained profits and purchase of own
shares is lead, to give a statement, that concerns the capital structure and the WACC. The
capital structure was calmed down after a peak in 2005 by financial management using these
(CAPEX, retained profits and purchase of own shares). The other financial principles concern
incentive systems, opportunities for growth and investment plans, which are outlined
accurately to give a fair statement whether M&S follows these principles, which they do, but
sometimes only partially.
The strategic principles, to develop coherent strategies for each business unit and to be the
best parent, can also be agreed to be fulfilled by M&S. The Plan A of M&S suits the 7th
principle and the fulfilment of the 8th principle is e.g. the selling of M&S Money, as there
should be divested at subsidiaries, where the company is not the best parent.
The socio, ethical and environmental principles are fully met by M&S, as they won awards
concerning this topic.
Referring to the Hermes principles the investor should invest into M&S because all
requirements are met up to a very high level.
The second part of this report outlines limitations and criticism on the 10 Hermes principles,
usefulness for investors and level to apply these principles to companies listed on the
London Stock Exchange.
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
3/22
05.03.2009
1. Introduction
Dear Neil,
I hope you and your family are well off? I will analyse the financial policies and practises of
Marks and Spencer plc as an example for a company listed on the LSE by using the 10
Hermes principles you have sent to me.
You as a financial management expert should have no problems with the terms used, such
as abbreviations used. Furthermore the style will be held professional and impersonal,
because one of us, you or me might show this report to someone else. Furthermore, I will not
spent much time on explaining simple financial terms, effects, advantages and disadvantage
of every financial tool to keep this report short. In the last part I will outline some points for
improvement of the Hermes principles.
Yours sincerely
Hagen Ziemer
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
4/22
05.03.2009
2. Part A)
Critically evaluate the Financial Management policies and practices of Marks and
Spencer plc over the last five years. You should use the Hermes principles to help you
identify areas for investigation.
2.1 Principle 1
“Companies should seek an honest, open and ongoing dialogue with shareholders. They
should clearly communicate the plans they are pursuing and the likely financial and wider
consequences for those plans. Ideally goals, plans and progress should be discussed in the
annual report and accounts.”
The annual reports concerning communication improved constantly during the last five years.
Every annual report starts with a Chairman’s message, later renamed to foreword, and a
Chief Executive’s review, later changed to Chief Executive’s business review. The message
and the review have goals, plans and progress inherent. Taking a look at the financial review
of 2003, hereby having the lowest level of communication in quality and quantity of the past
five years, the chairman states the goal: “We are on a journey of continuous improvement
and our aspiration is always to do better.” (Financial Report 2003 pg. 1) In the next stage the
reader/shareholder receives information how this will be done, therefore the report
continuous with plans, specifically it was said, that they will shape the store locations and
products to the needs of the customers. To achieve this goal, M&S will further built on social
responsibility; thereby the ongoing progress is mentioned as well. The information is given,
that they are ranked among the 24 companies with the highest business responsibility index.
There are various examples which explain long-term goals and strategies in this report,
because some investments start functioning at a later time-point. The balance sheet, as a
snap shot, then shows its disadvantages.
Lastly, the report outlines reasons and consequences of the financial management and other
areas for management, even though the consequences were negative, e.g. it was stated that
“property, repair and renewal costs of £335m have increased by 8.0%, largely as a result of
the sale and leaseback transaction entered into last year, which added £15m to rental costs
this year” (Financial Report 2003 pg. 6). Leaseback can also be seen as a short-term source
of finance, which has changes in rights, but less taxation.
The Hermes principles are use to evaluate whether a company is a suitable investment. The
principle one at its wider explanation states an interesting point: “If a company’s share price
is to low, it probably reflects fundamental doubts about its prospects. Where this is the case,
and management is confident that the business is worth more, it is quite appropriate that they
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
5/22
05.03.2009
should respond by reappraising the capital structure and, if appropriate, buying back their
own shares.” (Principle 1 Hermes Principles)
First of all this must be seen in an international context, because not every “law on stock
companies” allows to purchase own shares, e.g. the German AktG., where there are only a
very few individual cases. (Leven and Helm 2006)
There had been an enormous purchase of own shares in the financial report 2005. As
“owned company shares” do not receive dividend payments M&S could reduce the total
amount of money available to shareholder and pay more dividends. This will optimise the
capital structure, but this discussion will be led later in this report.
However the key point of this part of the principle is that the company believes that the future
share price will increase, because their actual prospect is undervalued. M&S will then sell the
shares at a higher share price level to (financially literarily spoken), following Modigliani and
Miller, pay themselves their own dividend. (Handbook pg. 293 -315) The investor, who is
following “only” this approach, will buy shares on this hidden expectation. This discussion will
also be continued later at principle six.
The financial reports from 2003 to 2005 have the UK GAAP standard inherent, while 2006
and 2007 are reported in IFRS. In an overall comparison, there is more information available
in the years of IFRS. Nevertheless, for “non-English-speaking-natives” it is hard to
differentiate between the terms used, when the same operational number is meant.
Sometimes important numbers of the financial report are hidden or hard to identify. In
comparison to Tesco a similar retailer there is the same appearance, e.g. “Cash return on
investment (CROI) is measured as earnings before interest, tax, depreciation and
amortisation, expressed as a percentage of net invested capital” (Financial Report Tesco
2007). The net invested capital is not given in the report, nor is the EBITDA. For a clear
comparison it is necessary to compare numbers of same data content, but in many cases
there has been a different terminology, which makes the investor unsure, if same data
content can be compared.
In conclusion to the communication it can be said, that the “…overall package supports the
Company’s strategy and its commitment to continuous and sustainable enhancement of
shareholder value.” (Financial Report 2007 pg. 44) Which was postulated by Hermes in the
first principle for a suitable investment.
Up to this point we came across various aspects that are of main importance for the other
principles, but in the communication only partially outlined.
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
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05.03.2009
2.2 Principle 2
“Companies should have appropriate measures and systems in place to ensure that they
know which activities contribute most to maximising shareholder value.”
The first measure postulated by Hermes is the WACC. M&S do not display this measure in
their annual reports and it is difficult to identify this number. Surely M&S is operating with this
measure, but they do not want to publish it. However, the investor can assume that M&S
decreases this measure in long-terms, as outlined above. The purchase of shares decreased
the cost of equity capital in both ways, reducing the total dividends to be paid and up to a
certain level of gearing equity capital will be more expensive then debt capital, in either way
of the capital structure debate (the traditional view, the first or the second generation of MM’s
theory). The alternative, “the peaking order theory”, makes future investments in regard to
the sources of finance easy, but it can not change the capital structure reversely. (Handbook
pg. 293 - 314)
To give a deeper analysis of the WACC consideration at Hermes, the level of gearing should
be analysed. Important in this perspective returning to the Hermes principle two is long-term
issue.
Balance
sheet
2007 2006 2005 2004 2003
Net assets
(incl pension
deficit)
1,648.2
1,155.3 909.2 2,454.0 2,108.3
Net debt 1,949.5 1,729.3 2,147.7 1,994.7 1,831.4
Capital
expenditure
792.4 326.8 218.5 433.5 311.0
There are various measures for the gearing ratios. The gearing ration here will be simplified
by dividing the net debt by the net assets (including the pension deficit).
Year 2007 2006 2005 2004 2003
Gearing ratio 118.28%
149.86% 236.22% 81.28% 86.86%
There is a huge variance between the gearing rations. M&S undertook many shifts within the
gearing. Taking the gearing ratio of 2005, we can see that the increased capital expenditure
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
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05.03.2009
decreased to gearing ratio. CAPEX are long-term investments and add value to assets,
which decreases the level of gearing. This will increase the ROI in future therefore. The more
ROI, the more profit, the more profits that can be retained to make future investments with
the lowest source of finance. The shareholders equity increases, which should increase the
WACC, because equity finance is more expensive then debt finance. The WACC as a static
figure can therefore be misleading in the financial management. M&S do not display the
WACC figure in their annual report and therefore do not fulfil the 2nd principle, viewed from
this perspective. Nevertheless, this figure could be in the recent year, compared to the years
before, misleading, if the assumptions set above are correct. Furthermore M&S did not go on
the so called CAPEX holidays to increase short-term profits. M&S increased the CAPEX
sharply for their long-term orientation, which is in accordance with this Hermes principle.
A next part of this principle lays the emphasis again on long-term shareholder value, which is
measured best in cash flow returns. The investor can find key performance measures on
page 96 in the financial report 2007. M&S shows a variety of measures, e.g. return on equity
and retail gearing. Furthermore, they outline in this report the EBITDA the first time and give
an overview of the net cash generated, whereby the EBITDA has a value of 1,329.2m
pounds and the net cash generated amounts 231.1m pounds, which is heavily influenced by
the net capital expenditure (Financial Report 2007 pg. 30). It can be assumed that net capital
expenditure will be lower in the report of 2008. Taking this assumption it can be said that the
net cash generated will increase. The principle from this perspective can be agreed.
The second principle is partially in conflict with the financial reports of M&S, but can generally
be accepted, even though the financial reports for 2003 to 2005 do not have such specific
performance measures in detail. The more important years (2006 and 2007) included these
measures.
The last issue of concern are wider economical factors, e.g. the USA subprime crisis in
summer 2007, which, according to Amerman 2008, increases the interest rates and the
foreign currency portfolio. In this case benchmarks are useful to analyse the true situation.
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
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05.03.2009
2.3 Principle 3
“Companies should ensure that all investment plans have been honestly and critically tested
in terms of their ability to deliver long term shareholder value.”
This principle can only be assumed to be fulfilled. One investment plan is the store
refurbishment programme, which is a long-term investment. As Sir Stuart Alan Ransom Rose,
Chief Executive of M&S, states in respond to the recent crisis at Marks and Spencer “…we
are not in it for just a 12 month game, we are planning here for what happens in 2012.”
(Times Online 2008)
M&S will stick to this investment, as the progress is at 70%, and maintain market share also
by continuing “…to keep its pricing competitive.” (Jameson 2008)
Speculative, investors can assume, that at least this example shows an investment plan,
which was critically and honestly evaluated, otherwise this situation might have the outcome
to stop store refurbishment programme. Following the thought this principle can suits M&S.
The annual report has also a corporate governance statement inherent. Thereafter the Chief
Executive is responsible for “…all aspects of the management of the Group and its business,
which includes developing the appropriate business strategies for Board approval and
achieving timely and effective implementation. He ensures that, within the strategies agreed
by the Board, appropriate objectives and policies are adopted for each area of the business,
that appropriate budgets are set and that their performance is effectively managed in keeping
with the Group’s values and business principles.” (Financial Report 2007 pg. 35)
M&S seeks to ensure critical and honest investment plans by setting a manager of high level
in place. The long-term aspects are not named directly, but they are in the business
principles of M&S. For more information, investors may analyse background information of
Stuart Rose.
This principle can partially be agreed. The investor can use historical facts for his
consideration; therefore compare the strategy set, the progress, the sustainability and the
long-term usefulness. Other information is given by the corporate governance statement,
which shows reporting channels, tasks and principles for investment plans in an overview.
2.4 Principle 4
“Companies should allocate capital for investment by seeking fully and creatively to exploit
opportunities for growth within their core businesses rather than seeking unrelated
diversification. This is particularly true when considering acquisitive growth.”
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M&S has the following departments and therefore they had invested in those: “women, Per
Una, Lingerie, entertainment, men, kids, travel (hereby luggage, travel money and travel
insurance), for the home, technology, E-catalogues, flowers & gifts, food and wine and M&S
Money (e.g. loans, insurance)” (Marks and Spencer Homepage). Usually M&S can be
summed up to be a retailer, whereby M&S money can be seen as unrelated diversification.
However in the financial report 2005 M&S stated that they “…closed Lifestore, acquired per
una, returned £2.3bn to shareholders and sold M&S Money, our Financial Services business,
to HSBC.” (Financial Report 2005 pg. 2) Nevertheless, the business M&S Money, “…which
will continue to operate under the M&S Money brand, will be developed by the respective
efforts of HSBC and Marks & Spencer.” (HSBC 2004)
To focus on core competencies M&S sold M&S Money, therefore the unrelated diversification
was abolished, on the other hand M&S made acquisitive growth by buying per una. Per una
can be seen as an expansion of the range of woman’s wear.
As outlined M&S has a range of related diversification to spread their risks. The risk
reduction by selling M&S money might have influence their rating or rating agency and
therefore reduced their cost of debt finance.
The threat of Hermes at a conglomerate takeover, which “…occurs when the predator and
the target companies are in industrial sectors that have no connection” (Handbook pg. 324),
is, that while the company seeks to reduce their risk by doing so, they actually buy’s a new
factor of risk. The lack of core competencies and the reduction to focus the core business
might lead to disorientation and a loss in both businesses. At reconstruction by a horizontal
or vertical takeover the company could gain advantages, such as synergies, gaining market
share, an increased know-how, more efficient utilisation of assets or economies of scale,
which are maximizing profit and reducing costs and are therefore financial related.
(Handbook 321 - 351).
However, M&S shows a well balanced and broadly product portfolio as a leading retailer in
UK with many franchisers in many different countries, whereby no business is absorbing
cash, while being supported by others, as stated to be the wrong strategy by this Hermes
principle.
Nevertheless there could be a more fully and creatively exploration to seek opportunities for
growth, on the other hand their current investments, the store refurbishment programme, is
necessary to maintain and regain market share. The store refurbishment programme is too
expensive to allocate capital for other larger investments.
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
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05.03.2009
2.5 Principle 5
„Companies should have performance evaluation and incentive systems designed cost
effectively to incentivise managers to deliver long-term shareholder value. “
This main issue of concern is, that Hermes wants to ensure against is the egocentricity profit
maximisation of managers, in management literature titled agency theory. In general “the
agency problem is said to occur when managers make decisions that are not consistent with
the objective of the shareholder wealth maximisation.” (Watson and Head 2005 pg. 11) The
inconsistency could arise by managers realising their aspirations, ”…these could include a
simple desire for power, or to increase their personal status and wealth”. (Handbook pg. 331)
M&S has a system, which is postulated by Hermes, to give protection against the agency
problem. At M&S “there are two key components of variable pay: an Annual Bonus Scheme
(incorporating a deferred share element) and a Performance Share Plan. Their incentive
system delivers long-term shareholder.” (Financial Report 2007 pg. 44)
The “Expected value of future annual remuneration package for executive directors” is:
‘On-target’ performance in the financial report 2007 is show in the figure below:
36% Salary 9% Pension 9% Annual cash
bonus
46% Long-term
incentives
On ‘Maximum’ performance
10% Salary 3% Pension 10% Annual cash
bonus
77% Long-term
incentives
Figures are according to Financial Report 2007
M&S increased the level of long-term incentives on maximum performance, because the
agent, that increased the performance is therefore forced to deliver long-term shareholder
value to receive the bonus. This split therefore is cost efficient as well, not at least because
of pension percentage that changes, when reaching maximum performance.
The comparison to the financial report 2003, where long-term incentives were 30%, a
development on the remuneration report concerning long-term shareholder value can be
observed.
Furthermore, the remuneration “…committee considers that it is necessary to make further
awards in excess of 200% of salary in 2007/08 to a few key individuals, including directors, in
University of Sunderland International Business School
APC308 Financial Management Hagen Ziemer
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order to ensure that the incentives provided by the Company are sufficient to retain them
over the coming years and to reward them appropriately for achieving excellent results.”
(Financial Report 2007 pg. 44)
These few individuals are part of the policy at M&S and agree further point of this Hermes
principle, to retain appropriate staff, which is essential for long-term performance of a
company. M&S therefore has the fulfilled this principle.
2.6 Principle 6
„Companies should have an efficient capital structure which minimises long-term cost of
capital. “
There has already been a detailed WACC and capital structure discussion of M&S in
principle two of this report. This section will give a wider content of deliberations met by M&S
concerning the efficient capital structure. At principle one the purchase of own shares has
already been outlined. This section will give a deeper discussion of this topic as well.
Year 2003 2004 2005 2006 2007
Profit for the
year
attributable
to
shareholders
480.5 552.3 587.0 586.2 523.1
Dividend
payments in
total
(246.0) (263.2 (203.3) (239.7) (204.1)
Single
dividends in
total
10.5p 11.5 12.1 14 pence 18.3 pence
Figures from 2003 – 2006 taken from five year review
Figures from 2007 taken from the Financial Report 2007
The “profit for the year attributable to shareholders” of the years displayed in the table does
not vary in extensively, with a maximum variance of 18.14% (between 2003 and 2005).
Nevertheless the value of “dividend payments in total” balances the “single dividends in total”
with the outcome that the “single dividend in total” increases slightly, but constantly. This can
be seen as their dividend policy, which follows the traditional view in the dividend decision.
Dividends are relevant to shareholder wealth. “Investors prefer dividends to capital gains on
their shares” (Handbook pg. 297), because dividends carry certainty while retaining the
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APC308 Financial Management Hagen Ziemer
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“profit attributable” to shareholders will be reinvested and therefore carry uncertainty. The
reinvestment could fail so the wealth of shareholders would decrease. Furthermore, “the
announcement of the payment of a dividend has effect of positive publicity, inspiring investor
confidence in the company” (Handbook pg. 297). Marks and Spencer plc does provide
confidence among shareholders by increasing dividend payments constantly. This
confidence decreases the expected risk of shareholders and therefore the expected
dividends. Furthermore their retaining profits ensure future dividend payments at an ongoing
increasing level and minimization of the weighted average cost of capital (WACC), which
should provide an efficient capital structure. The WACC decreases on both sides, since
retained profits are the cheapest source of finance, the cost of equity and the cost of debt
finance. Reducing the debt level or the level of gearing bears less risk of payback to creditors
and therefore the interest rate such as the total amount of interest to be paid.
In 2007 the “dividend payments in total” are less the in 2006 even though the “single
dividends in total” increased by 4.3 pence. The financial management of M&S purchased
own shares at the high value of 2,300.0m pounds (Financial Report 2005 pg. 52) to reduce
equity costs, because there are no dividend payments on “company owned shares”.
Therefore it was possible to maintain an increase of dividend payment, while reducing
“dividend payments in total”. The cost for equity capital is reduced through both, the
purchase of shares and the retained profit. The retained profit reduces the cost of debt
financing as well.
Own funds or retained profits are needed for financing fixed assets, which have increased
from 218.5m pound to 792.4m pound. According to Heyd 2001, an international valid rule of
thumb says, that fixed assets should preferably be financed by equity. The main problem for
the company was therefore of how to increase equity. It was carefully arranged by
repurchasing own shares in the market, amounting 2.3bn pounds. This was sufficient to
finance 573.9m pounds within two years and to reconstruction the capital structure.
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2.7 Principle 7
“Companies should have and continue to develop coherent strategies for each business unit.
These should ideally be expressed in terms of market prospects and of competitive
advantages the business has in exploiting these prospects. The company should understand
the factors which drive market growth, and the particular strengths which underpin its
competitive position.”
The Chief Executive of M&S states in every financial report strategic plans for the whole
organization usually in five year terms. Examples of this for the report 2003 have already
been outlined in the communication principle.
The financial report 2007 shows deeper explanations of their major goals and strategies.
These major goals or strategies are developed in long terms. The development of each
strategy is shown, the future goal of the strategy, such as methods to achieve this, e.g. the
major strategy was to increase service and their method is mystery shopping.
An other example is the global expenditure strategy, whereby M&S strategy is “…to focus on
markets where there’s a strong demand for our products from a growing middle class.”
(Financial Report 2007 pg. 24)
However, they do not outline estimated future cash flows, even though plans have already
been clear: “we will open another store in Tallaght later in the year.” (Financial Report 2007
pg. 24)
Nevertheless, improvement of employees and the global marketing strategy can not be
related to particular business units, because they carry overall character.
The “Plan A” of M&S is a very detailed prospect within their “How we do business report”,
also outlining: What has to be done? Who with? and When? Whereby the investor can
separate this core plan into different business units. The Plan A is their “…five-year, £200m,
100-point ‘eco plan’. It will touch every part of M&S, transforming the way…” (How we do
business report 2007 pg. 7) M&S does business, which relates to their competitive
advantage. One of their competitive advantages, which they also built on with Plan A is their
excellence in food, which they won a award for in 2006 (Financial Report 2007 pg. 20).
Therefore M&S fulfils the requests of this Hermes principle.
Referring to the BCG matrix future investments will be made were market growth meets
market share of the company. The new green segment relates to the premium products, with
high profit margins. Higher profit margins and the competitive advantage provide more
confidence to debtors and shareholder (e.g. such as Hermes), which could result a lower
WACC.
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The bottom line is that M&S assess their competitive advantage, give goals, develop core
strategies, review those, such as particular strategies, in exception they outline the methods,
which can be related to the different business units.
2.8 Principle 8
“Companies should be able to explain why they are “best parent” of the businesses they run.
Where they are not best parent they should be developing plans to resolve the issue.”
In principle 4 was already mentioned the case of divesting M&S Money, which has not been
their one of their core competencies. This followed the postulation of this principle to divest a
business, when it “…would generate greater value if it were independent or managed by
another corporate body…” (Hermes Principle 8).
Per Una has already been mentioned as well as a subsidiary of Marks & Spencer, which was
bought. Communicating to be the “best parent” is at a take-over an important price factor. A
bad communication by the predator, in terms of not stating the advantages of the takeover or
the explanation why the predator is the “best parent”, could be huge price driver.
It can only be assumed that they communicate to their subsidiaries why they are the “best
parent” and since they divest subsidiaries it can also be assumed that they do so.
In the financial report it can be found, that they are communicating the success of their
subsidiaries, which can be seen as a part of showing to be the “best parent”, e.g. “‘Per una’
continued to grow strongly in the year, with sales of £423.5m, as it celebrated its fifth birthday
with strong ranges from ‘Collezione Italia’ fashion flair to stylish eveningwear and a
relaunched jeans collection.” (Financial Report pg. 13) This principle at this set of
assumptions fulfils this principle.
2.9 Principle 9
“Companies should manage effectively relationships with their employees, suppliers and
customers and with other who have legitimate interest in the company’s activities.
Companies should behave ethically and have regarded the environment and society as a
whole.”
Good stakeholder relations are necessary to provide long-term sustainability of a company.
Pension funds which must have long-term stabilized returns are therefore interested in good
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stakeholder relationships. These relations can be used for marketing campaigns to provide
consumers confidence, which should generate long-term cash inflows. Cash inflows are most
important for survival of companies. M&S is engaged in various programmes stated in their
CSR (corporate social responsibility) report, which published on the M&S website. In
England the corporate social responsibility of M&S should be common knowledge, as they
won several awards in this area, e.g. in regard to environment M&S reduced their CO2
emissions from 404,000 tonnes to 296,000 tonnes within one year. (Financial Report 2007
pg. 2). According to the financial report 2007, an independent research shown that M&S is
the most trusted retailer in the UK. (Financial Report 2007 pg. 19)
2.10 Principle 10
“Companies should support voluntary and statutory measures which minimise the
externalisation of cost to the detriment of society at large.”
The reduction of CO2 emission expressed in tonnes can be seen as a voluntary reduction of
costs, whereby the measure is the number of tonnes. The EU commission bounded the CO2
emission at a maximum volume of 1.72bn tonnes for the whole EU. (Becker 2008) The
European Union members would otherwise have to stabilise the M&S voluntary reduced
amount of 108,000 tonnes. M&S paid for their voluntary reduction of CO2, but they might be
able to set down the budget for advertising, because the media might communicates this to
society. This would increase customer satisfaction and increase sales. M&S might have set
measures to evaluate the “real costs” for actions that carry voluntarism, but these measures
are not published.
Word count for part A
Total number of words Words cited (incl. headings,
references and tables)
Net words
4341 1175 3166
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3. Part B)
You should critically evaluate how useful you found the Hermes principles when
carring out your evaluation, and what changes you think might improve these
principles.
3.1 Limitations and criticism on the 10 Hermes principles
For a critical evaluation of improvement of the ten Hermes principles a set of criteria is
needed. The following points can be criticised respectively carry no consideration at all by
the Hermes principles: competition within the industry, measures outlined with deeper
explanations of meaning, statically aspects, market, economical and population
developments, and lastly an international investment perspective.
3.1.1 Competition within the industry
The growth and the strategies of competitors are left beside in the Hermes principles.
Hermes might include benchmarking with both, the strongest competitor and the industry as
a whole. Hermes could add reactive strategic management to competition. Therefore
benchmarking was left aside in this financial analysis.
3.1.2 Measures
Even though Hermes names a number of measures, these could be more and with further
explanations of a deeper context. As they state that shareholder value “...is best measured
in cash flow returns...” (Hermes principle 2) and as investors is benchmark the market growth
rate of two companies a refurbishment programme, e.g. currently at M&S, might influence
the cash inflow of the one company. Following this the investor might invests into the wrong
company in the long term. Another point of concern might be the transparency and
consistency of measures to compare same numbers in same years of one company or to
compare same numbers of two different companies. A company might take another, but a
similar measure of performance to beguile consistency or improvements.
3.1.3 Statically Aspects
There is to less emphasis on statically aspects. Even tough financial reports improved
concerning their dynamics, but they still reflect only snap shot of the company. This snap
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shot could be influenced by window dressing. The Hermes principles make whether
statements or give hints concerning window dressing areas, nor for a take-over requirements
of a due diligence, which might give a negative surprise.
As already outlined in the criticism of measures, factors must be analysed, which may affect
these measures in the long term, e.g. CAPEX. Deeper explanations in the Hermes principles
would be useful to show the limits of a balance sheet.
3.1.4 Market, economy and population developments
The Hermes principles do not concern market developments. As a market as a whole
decreases, as the market life-cycle reaches maturity, certain companies can still gain market
share. In long terms however, there will a decrease in sales and therefore a decrease of
shareholder value, in this case thinking of other branches Hermes might invest, e.g. the
automobile sector.
The time point for the investment is not mentioned at all, this could be when the economy is
considered to grow as a whole, after an overall recession. In the actual context the sub-prime
mortage crisis in the USA affects the economies in the world, especially their main trading
partners. This might be another driver an increased WACC.
Another issue which is disrespected is the development of a population. Since principles
carry overall character, all sectors are tackled by these Hermes principles. Currently the
population becomes older and less children are born, a toy manufacturer could experience a
downfall and a wine seller, assuming that an older population drinks more wine, will make
positive experiences. Changes in population are long-term developments.
Before analysing if a company is a good investment, it might be better to analyse if the sector
the company is in is a good investment.
These three factors are three limitations of a balance sheet and partially of a financial report.
3.1.5 Innovation
As innovations are a proven factor for growth, so innovation ratios might be analysed by
investors. Another aspect is the risk of innovations that might destroy a whole sector, e.g. the
actual development stages of “rapid manufacturing”, whereby it is said that this technology
could for example manufacture a T-shirt right next to the user’s computer. Hermes could
therefore ask for scenario planning to reduce this risk, which would further may be rated
positive by rating agencies and therefore decrease the cost of capital.
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3.1.6 International Investments
The Hermes principles give no hints for international investment. The law on stock
companies might differ in particular areas, e.g. the ability to purchase own shares as outlined
in principle one. Furthermore aspects of companies changing accounting standards are left
aside. There might be the postulate of Hermes that companies should publish the changes in
terminology.
3.1.7 Other Aspects
There are many other aspects, such as relevancy of properties and investment properties,
goodwill developments, scandals in history that might come back, the personalities and
backgrounds of leaders of a company and the actuality of financial reports, which could
partially be balanced by analysing press releases.
3.2 Usefulness for investors and level to apply these principles to companies listed on
the London Stock Exchange
The usefulness and the level to apply these principles on the London Stock exchange can be
divided into the following criteria: comprehensibility, compactness, easiness to apply and
generality.
3.2.1 Comprehensibility
The principles are easy to understand, well written and underpinned with further explanations
as well as supported by examples. The formulations are written in a professional style, but
investors will be aware of it. The further explanations ensure no doubts about how things are
meant and why these should be so.
3.2.2 Compactness
The 10 principles cover major criteria for long-term investments. Investors using these
principles have a very well package of criteria. The principles have more points inherent then
expected at first view. The further explanations go very deep into financial management by
giving particular hints, e.g. the purchase of own shares, when a company estimates to be
undervalued; even though this could be to prevent a takeover by a predator, but a takeover
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should be known of by investors. The aim of these principles is to identify companies that
give long-term shareholder value. Some principles, e.g. the 10th, measures which minimise
externalisation of cost, do not seem, from the beginning on, to have a relationship to
shareholder wealth and investors might not think in such a deep sense. Therefore it can be
stated that these principles are very compact.
3.2.3 Easiness to apply
Bearing in mind the complexity of the principles it can be said they are easy to apply,
because they are clear to understand, well described and focus on specific areas. The
investor can look up these specific areas in most cases in the financial report –since the
PDF-document search functions even much faster then ever.
In general, however, it must be said, that information which is not directly given by M&S has
to be identified or estimated by the investor. This may courses a lot of effort. The investor
needs to think about how to estimate these requirements of the principle which are not
directly communicated by the company. The investor in this task is partially supported by the
examples given in the further information of the principle. The level to apply these principles
can be stated to be low for the complexity they give.
3.2.4 Generality
The example outlined (M&S) has shown that these principles can be applied to the company.
Furthermore these principles seem to have overall validity, excepted by the limitations as
outlined above. At the London Stock Exchange all companies report in IFRS and the Hermes
Principles can therefore be applied with a minimum of effort, whether a company is a suitable
long-term investment or not.
Word count for part B
Total number of words Words cited (incl. headings,
references and tables)
Net words
1251 81 1170
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II. Conclusion
Marks and Spencer plc has been financially analysed, by the ten principles postulated by
Hermes. M&S fulfils all principles to an acceptable point, so Hermes investors should invest
in M&S, if they have not already.
The ten principles are a useful guideline to make long-term investments. They can be seen
as a compacted package, but they have certain limitations. These limitations are wider
factors of economy, statically aspects, comparisons with competitors and issues of the
companies.
The last two principles will gain importance in future, because humans become more and
more psychologically sensitive. Plan A is a major strategy of M&S, recognising the last two
issues, and can been seen as a future development.
Financial management, however, is more then discounting cash flow, assessing risk and to
optimise the capital structure etc. Financial management is interrelated with all areas of a
company. The contemporary developments give financial management a more and more
dynamic character. Investors need to understand that balance sheets are a snap shot, a
static picture, which can be influenced by companies, e.g. by window dressing, at least to the
time point where companies have to publish balance sheets every day.
The current crisis on financial markets keeps on going. Banks try with tenders to prevent the
worst case. The financial economy is faster then the rest of the economy, therefore this gives
interesting time points for investments, e.g. an investment in Marks and Spencer plc.
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III. References
Becker, S. (2008). EU-Kommission beschränkt CO2-Emissionen 2020 auf 1,72 Mrd t.
Aailable at: http://www.finanznachrichten.de/nachrichten-2008-01/artikel-9939934.asp
Heyd, R. (2001). Die Kunst Bilanzen zu lesen. Anleitung zur treffsicheren Bilanzbeurteilung.
7. überarbeitet Auflage.
HSBC Webpage 2004. [online]. available at: http://www.hsbc.com/1/2/newsroom/news/news-
archive-2004/hsbc-and-marks-and-spencer-complete-the-sale-of-mands-money-
Jameson, A. (2008). Marks & Spencer shares plunge on first sales drop in two years. [online].
Available at:
http://business.timesonline.co.uk/tol/business/industry_sectors/retailing/article3157745.ece?t
oken=null&offset=12
Leven, F. and Helm, L. (1996). Der Erwerb eigener Aktien - Ein notwendiges Instrument
der Unternehmensfinanzierung. BVH-News & Aktienkultur. [online]. Available at:
http://www.dai.de/internet/dai/dai-2-
0.nsf/0/41256A99002BDD55C12569A4003EB10A?OpenDocument
Marks & Spencer (2003). Annual Report 2003. [online]. available at:
http://www.marksandspencer.com/gp/node/n/57101031/202-0888916-
5797444?ie=UTF8&mnSBrand=core
Marks & Spencer (2004). Annual Report 2004. [online]. available at:
http://www.marksandspencer.com/gp/node/n/57101031/202-0888916-
5797444?ie=UTF8&mnSBrand=core
Marks & Spencer (2005). Annual Report 2005. [online]. available at:
http://www.marksandspencer.com/gp/node/n/57101031/202-0888916-
5797444?ie=UTF8&mnSBrand=core
Marks & Spencer (2006). Annual Report 2006. [online]. available at:
http://www.marksandspencer.com/gp/node/n/57101031/202-0888916-
5797444?ie=UTF8&mnSBrand=core
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III. References
Marks & Spencer (2007). Annual Report 2007. [online]. available at:
http://www.marksandspencer.com/gp/node/n/57101031/202-0888916-
5797444?ie=UTF8&mnSBrand=core
Marks and Spencer (2008). Homepage. [online].Accessed on 29.03.2008. Available at:
http://www.marksandspencer.com/gp/node/n/42966030/202-0888916-
5797444?ie=UTF8&mnSBrand=core
Marks and Spencer (2008). How we do Business. [online]. Available at:
https://images-na.ssl-images-amazon.com/images/G/02/00/00/00/32/17/82/32178202.pdf
Tesco (2007). Annual Report 2007. [online]. Available at:
http://www.tescocorporate.com/page.aspx?pointerid=40B6E68B255B44ECADF894ACA012
D4FF
University of Sunderland BA (Honours) Business Management, Financial Management.
Version 7.0, Prentice Hall.
Watson, D. and Head, A. (2007). Corporate Finance Principles & Practice. 4th edition. New
York, Prentice Hall.