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User Guide
• Somecontentandillustrationsmaydifferfromyourdevicedependingontheregion,serviceprovider,softwareversion,orOSversion,andaresubjecttochangewithoutpriornotice.
• AlwaysusegenuineLGaccessories.Thesupplieditemsaredesignedonlyforthisdeviceandmaynotbecompatiblewithotherdevices.
• Thisdeviceisnotsuitableforpeoplewhohaveavisualimpairmentduetothetouchscreenkeyboard.
• Copyright©2015LGElectronics,Inc.Allrightsreserved.LGandtheLGlogoareregisteredtrademarksofLGGroupanditsrelatedentities.Allothertrademarksarethepropertyoftheirrespectiveowners.
• Google™,GoogleMaps™,Gmail™,YouTube™,Hangouts™andPlayStore™aretrademarksofGoogle,Inc.
ENGLISH
2 Table of contents
Guidelines for safe and efficient use .......4
Important notice .....................................13
Getting to know your phone ...................16Phone layout ..........................................16Installing the SIM or USIM card and battery ...................................................18Charging the battery ..............................20Inserting a memory card ........................21Removing the memory card ...................22Locking and unlocking the device ..........22
Your Home screen ...................................24Touch screen tips ..................................24Home screen .........................................25Customizing the Home screen ...............26Returning to recently-used applications ...........................................27Notifications panel .................................27On-screen keyboard ..............................30
Special Features .....................................31KnockON ...............................................31Knock Code ...........................................31QuickMemo+ .........................................32
Google account setup .............................34Creating your Google account ................34Signing into your Google account ...........34
Connecting to Networks and Devices ....36Wi-Fi .....................................................36Bluetooth ...............................................37Wi-Fi Direct ...........................................38Transferring data between a PC and the device ..............................................39
Calls ........................................................40Making a call .........................................40Calling your contacts .............................40Answering and rejecting a call ...............40Making a second call .............................41Viewing your call logs ............................41Call settings ...........................................41
Contacts ..................................................42Searching for a contact ..........................42Adding a new contact ............................42Favourites contacts ................................42Creating a group ....................................43
Messaging ...............................................44Sending a message ...............................44Conversation view .................................45Changing your messaging settings ........45
E-mail ......................................................46Managing email accounts ......................46Working with account folders .................46Composing and sending email ...............47
Table of contents
3Table of contents
Camera and Video ...................................48Camera options on the viewfinder ..........48Using the advanced settings ..................49Taking a photo .......................................50Once you have taken a photo .................50Recording a video ..................................51After recording a video...........................51Gallery ...................................................52
Multimedia ..............................................55Music ....................................................55
Utilities ....................................................57Clock .....................................................57Calculator ..............................................58Calendar ................................................59Voice Recorder ......................................59Voice Search..........................................59Downloads ............................................60FM radio ................................................60
Web Browser ...........................................61Internet ..................................................61Chrome .................................................62
Settings ...................................................63WIRELESS NETWORKS ...........................63DEVICE ..................................................65PERSONAL .............................................68SYSTEM .................................................69
PC software (LG PC Suite) ......................71For Windows OS ....................................71For Mac OS ............................................72
Phone software update ..........................74Phone software update ..........................74
About this user guide .............................76About this user guide .............................76Trademarks ...........................................76
Accessories .............................................77
Troubleshooting ......................................78
FAQ ..........................................................81
4 Guidelines for safe and efficient use
Pleasereadthesesimpleguidelines.Notfollowingtheseguidelinesmaybedangerousorillegal.Shouldafaultoccur,asoftwaretoolisbuiltintoyourdevicethatwillgatherafaultlog.Thistoolgathersonlydataspecifictothefault,suchassignalstrength,cellIDpositioninsuddencalldropandapplicationsloaded.Thelogisusedonlytohelpdeterminethecauseofthefault.TheselogsareencryptedandcanonlybeaccessedbyanauthorizedLGRepaircentreshouldyouneedtoreturnyourdeviceforrepair.
Exposure to radio frequency energyRadiowaveexposureandSpecificAbsorptionRate(SAR)information.ThismobilephonemodelLG-H220hasbeendesignedtocomplywithapplicablesafetyrequirementsforexposuretoradiowaves.Theserequirementsarebasedonscientificguidelinesthatincludesafetymarginsdesignedtoassurethesafetyofallpersons,regardlessofageandhealth.
• TheradiowaveexposureguidelinesemployaunitofmeasurementknownastheSpecificAbsorptionRate,orSAR.TestsforSARareconductedusingstandardisedmethodswiththephonetransmittingatitshighestcertifiedpowerlevelinallusedfrequencybands.
• WhiletheremaybedifferencesbetweentheSARlevelsofvariousLGphonemodels,theyarealldesignedtomeettherelevantguidelinesforexposuretoradiowaves.
• TheSARlimitrecommendedbytheInternationalCommissiononNon-IonizingRadiationProtection(ICNIRP)is2W/kgaveragedover10 goftissue.
• ThehighestSARvalueforthismodelphonetestedforuseattheearis1.150W/kg(10 g)andwhenwornonthebodyis0.989W/Kg(10 g).
Guidelines for safe and efficient use
5Guidelines for safe and efficient use
• ThisdevicemeetsRFexposureguidelineswhenusedeitherinthenormalusepositionagainsttheearorwhenpositionedatleast1.5cmawayfromthebody.Whenacarrycase,beltcliporholderisusedforbody-wornoperation,itshouldnotcontainmetalandshouldpositiontheproductatleast1.5cmawayfromyourbody.Inordertotransmitdatafilesormessages,thisdevicerequiresaqualityconnectiontothenetwork.Insomecases,transmissionofdatafilesormessagesmaybedelayeduntilsuchaconnectionisavailable.Ensuretheaboveseparationdistanceinstructionsarefolloweduntilthetransmissioniscompleted.
Product care and maintenance
WARNINGOnly use batteries, chargers and accessories approved for use with this particular phone model. The use of any other types may invalidate any approval or warranty applying to the phone and may be dangerous.
• Donotdisassemblethisunit.Takeittoaqualifiedservicetechnicianwhenrepairworkisrequired.
• Repairsunderwarranty,atLG'sdiscretion,mayincludereplacementpartsorboardsthatareeitherneworreconditioned,providedthattheyhavefunctionalityequaltothatofthepartsbeingreplaced.
• KeepawayfromelectricalappliancessuchasTVs,radiosandpersonalcomputers.• Theunitshouldbekeptawayfromheatsourcessuchasradiatorsorcookers.• Donotdrop.• Donotsubjectthisunittomechanicalvibrationorshock.• Switchoffthephoneinanyareawhereyouarerequiredtobyspecialregulations.Forexample,donotuseyourphoneinhospitalsasitmayaffectsensitivemedicalequipment.
• Donothandlethephonewithwethandswhileitisbeingcharged.Itmaycauseanelectricshockandcanseriouslydamageyourphone.
6 Guidelines for safe and efficient use
• Donotchargeahandsetnearflammablematerialasthehandsetcanbecomehotandcreateafirehazard.
• Useadryclothtocleantheexterioroftheunit(donotusesolventssuchasbenzene,thinneroralcohol).
• Donotchargethephonewhenitisonsoftfurnishings.• Thephoneshouldbechargedinawellventilatedarea.• Donotsubjectthisunittoexcessivesmokeordust.• Donotkeepthephonenexttocreditcardsortransporttickets;itcanaffecttheinformationonthemagneticstrips.
• Donottapthescreenwithasharpobjectasitmaydamagethephone.• Donotexposethephonetoliquidormoisture.• Useaccessorieslikeearphonescautiously.Donottouchtheantennaunnecessarily.• Donotuse,touchorattempttoremoveorfixbroken,chippedorcrackedglass.Damagetotheglassdisplayduetoabuseormisuseisnotcoveredunderthewarranty.
• Yourphoneisanelectronicdevicethatgeneratesheatduringnormaloperation.Extremelyprolonged,directskincontactintheabsenceofadequateventilationmayresultindiscomfortorminorburns.Therefore,usecarewhenhandlingyourphoneduringorimmediatelyafteroperation.
• Ifyourphonegetswet,immediatelyunplugittodryoffcompletely.Donotattempttoacceleratethedryingprocesswithanexternalheatingsource,suchasanoven,microwaveorhairdryer.
• Theliquidinyourwetphone,changesthecoloroftheproductlabelinsideyourphone.Damagetoyourdeviceasaresultofexposuretoliquidisnotcoveredunderyourwarranty.
7Guidelines for safe and efficient use
Efficient phone operationElectronics devicesAllmobilephonesmayreceiveinterference,whichcouldaffectperformance.
• Donotuseyourmobilephonenearmedicalequipmentwithoutrequestingpermission.Avoidplacingthephoneoverpacemakers,forexample,inyourbreastpocket.
• Somehearingaidsmightbedisturbedbymobilephones.• MinorinterferencemayaffectTVs,radios,PCsetc.• Useyourphoneintemperaturesbetween0 ºCand40 ºC,ifpossible.Exposingyourphonetoextremelyloworhightemperaturesmayresultindamage,malfunction,orevenexplosion.
Road safetyCheckthelawsandregulationsontheuseofmobilephonesintheareawhenyoudrive.
• Donotuseahand-heldphonewhiledriving.• Givefullattentiontodriving.• Pullofftheroadandparkbeforemakingoransweringacallifdrivingconditionssorequire.
• RFenergymayaffectsomeelectronicsystemsinyourvehiclesuchascarstereosandsafetyequipment.
• Whenyourvehicleisequippedwithanairbag,donotobstructwithinstalledorportablewirelessequipment.Itcancausetheairbagtofailorcauseseriousinjuryduetoimproperperformance.
• Ifyouarelisteningtomusicwhilstoutandabout,pleaseensurethatthevolumeisatareasonablelevelsothatyouareawareofyoursurroundings.Thisisofparticularimportancewhennearroads.
8 Guidelines for safe and efficient use
Avoid damage to your hearing
To prevent possible hearing damage, do not listen at high volume levels for long periods.
Damagetoyourhearingcanoccurifyouareexposedtoloudsoundforlongperiodsoftime.Wethereforerecommendthatyoudonotturnonoroffthehandsetclosetoyourear.Wealsorecommendthatmusicandcallvolumesaresettoareasonablelevel.
• Whenusingheadphones,turnthevolumedownifyoucannothearthepeoplespeakingnearyou,orifthepersonsittingnexttoyoucanhearwhatyouarelisteningto.
NOTE: Excessive sound pressure from earphones and headphones can cause hearing loss.
Glass PartsSomepartsofyourmobiledevicearemadeofglass.Thisglasscouldbreakifyourmobiledeviceisdroppedonahardsurfaceorreceivesasubstantialimpact.Iftheglassbreaks,donottouchorattempttoremoveit.Stopusingyourmobiledeviceuntiltheglassisreplacedbyanauthorisedserviceprovider.
Blasting areaDonotusethephonewhereblastingisinprogress.Observerestrictionsandfollowanyregulationsorrules.
9Guidelines for safe and efficient use
Potentially explosive atmospheres• Donotuseyourphoneatarefuelingpoint.• Donotusenearfuelorchemicals.• Donottransportorstoreflammablegas,liquidorexplosivesinthesamecompartmentofyourvehicleasyourmobilephoneoraccessories.
In aircraftWirelessdevicescancauseinterferenceinaircraft.
• Turnyourmobilephoneoffbeforeboardinganyaircraft.• Donotuseitonthegroundwithoutpermissionfromthecrew.
ChildrenKeepthephoneinasafeplaceoutofthereachofsmallchildren.Itincludessmallpartswhichmaycauseachokinghazardifdetached.
Emergency callsEmergencycallsmaynotbeavailableonallmobilenetworks.Thereforeyoushouldneverdependsolelyonyourphoneforemergencycalls.Checkwithyourlocalserviceprovider.
10 Guidelines for safe and efficient use
Battery information and care• Youdonotneedtocompletelydischargethebatterybeforerecharging.Unlikeotherbatterysystems,thereisnomemoryeffectthatcouldcompromisethebattery'sperformance.
• UseonlyLGbatteriesandchargers.LGchargersaredesignedtomaximisethebatterylife.
• Donotdisassembleorshort-circuitthebattery.• Keepthemetalcontactsofthebatteryclean.• Replacethebatterywhenitnolongerprovidesacceptableperformance.Thebatterypackmayberechargedhundredsoftimesbeforeitneedsreplacing.
• Rechargethebatteryifithasnotbeenusedforalongtimetomaximiseusability.• Donotexposethebatterychargertodirectsunlightoruseitinhighhumidity,suchasinthebathroom.
• Donotleavethebatteryinhotorcoldplaces,asthismaydeterioratebatteryperformance.
• Thereisriskofexplosionifthebatteryisreplacedwithanincorrecttype.• Disposeofusedbatteriesaccordingtothemanufacturer'sinstructions.Pleaserecyclewhenpossible.Donotdisposeashouseholdwaste.
• Ifyouneedtoreplacethebattery,takeittothenearestauthorisedLGElectronicsservicepointordealerforassistance.
• Alwaysunplugthechargerfromthewallsocketafterthephoneisfullychargedtosaveunnecessarypowerconsumptionofthecharger.
• Actualbatterylifewilldependonnetworkconfiguration,productsettings,usagepatterns,batteryandenvironmentalconditions.
• Makesurethatnosharp-edgeditemssuchasanimal'steethornails,comeintocontactwiththebattery.Thiscouldcauseafire.
11Guidelines for safe and efficient use
Open Source Software Notice Information To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to [email protected]. This offer is valid for three (3) years from the date on which you purchased the product.
HOW TO UPDATE YOUR DEVICEAccess to latest firmware releases, new software functions and improvements.• Select the software update in settings menu on your device.• Update your device by connecting it to your PC. For more information
about using this function, please visit http://www.lg.com/common/index.jsp select country and language.
DECLARATION OF CONFORMITYHereby, LG Electronics declares that this LG-H220 product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration of Conformity can be found at http://www.lg.com/global/declaration
Contact office for compliance of this product :LG Electronics Inc. EU Representative, Krijgsman 1, 1186 DM Amstelveen, The Netherlands
12 Guidelines for safe and efficient use
Disposal of your old appliance 1 Allelectricalandelectronicproductsshouldbedisposedofseparatelyfromthemunicipalwastestreamviadesignatedcollectionfacilitiesappointedbythegovernmentorthelocalauthorities.
2 Thecorrectdisposalofyouroldappliancewillhelppreventpotentialnegativeconsequencesfortheenvironmentandhumanhealth.
3 Formoredetailedinformationaboutdisposalofyouroldappliance,pleasecontactyourcityoffice,wastedisposalserviceortheshopwhereyoupurchasedtheproduct.
Disposal of waste batteries/accumulators 1 Thissymbolmaybecombinedwithchemicalsymbolsformercury(Hg),cadmium(Cd)orlead(Pb)ifthebatterycontainsmorethan0.0005%ofmercury,0.002%ofcadmiumor0.004%oflead.
2 Allbatteries/accumulatorsshouldbedisposedseparatelyfromthemunicipalwastestreamviadesignatedcollectionfacilitiesappointedbythegovernmentorthelocalauthorities.
3 Thecorrectdisposalofyouroldbatteries/accumulatorswillhelptopreventpotentialnegativeconsequencesfortheenvironment,animalandhumanhealth.
4 Formoredetailedinformationaboutdisposalofyouroldbatteries/accumulators,pleasecontactyourcityoffice,wastedisposalserviceortheshopwhereyoupurchasedtheproduct.
13Important notice
Please read this before you start using your phone!Pleasechecktoseewhetheranyproblemsyouencounteredwithyourphonearedescribedinthissectionbeforetakingthephoneinforserviceorcallingaservicerepresentative.
1. Phone memory Whenthereislessthan10MBofspaceavailableinyourphonememory,yourphonecannotreceivenewmessages.Youmayneedtocheckyourphonememoryanddeletesomedata,suchasapplicationsormessages,tomakemorememoryavailable.
To uninstall applications1 Tap > > >Apps.2 Onceallapplicationsappear,scrolltoandselecttheapplicationyouwanttouninstall.
3 TapUninstall.
2. Optimizing battery lifeExtendyourbattery'spowerbyturningofffeaturesthatyoudonotneedtorunconstantlyinthebackground.Youcanmonitorhowapplicationsandsystemresourcesconsumebatterypower.
Extending your phone's battery life• Turnoffradiocommunicationswhenyouarenotusing.IfyouarenotusingWi-Fi,BluetoothorGPS,turnthemoff.
• Reducescreenbrightnessandsetashorterscreentimeout.• TurnoffautomaticsyncingforGmail,Calendar,Contactsandotherapplications.
Important notice
14 Important notice
• Someapplicationsyoudownloadmayconsumebatterypower.• Whileusingdownloadedapplications,checkthebatterychargelevel.
3. Before installing an open source application and OS
WARNINGIf you install and use an OS other than the one provided by the manufacturer it may cause your phone to malfunction. In addition, your phone will no longer be covered by the warranty.
WARNINGTo protect your phone and personal data, only download applications from trusted sources, such as Play Store™. If there are improperly installed applications on your phone, the phone may not work normally or a serious error may occur. You must uninstall those applications and all associated data and settings from the phone.
4. Using the Hard Reset (Factory Reset)Ifyourphonedoesnotrestoretoitsoriginalcondition,useaHardReset(FactoryReset)toinitializeit.1 Turnthepoweroff.2 PressandholdthePower/Lock Button + Volume Down Button.3 ReleasethePower/Lock Buttononlywhenthebootlogoisdisplayed,thenimmediatelypressandholdthePower/Lock Buttonagain.
4 ReleaseallButtonswhentheFactoryhardresetscreenisdisplayed.5 PresstheVolume ButtonstoselectYes,andthenpressthePower/Lock ButtontoperformaHardReset.
15Important notice
WARNINGIf you perform a Hard Reset, all user applications, user data and DRM licenses will be deleted. Please remember to backup any important data before performing a Hard Reset.
5. Opening and switching applicationsMultitaskingiseasywithAndroid;youcankeepmorethanoneapplicationrunningatthesametime.Thereisnoneedtoquitanapplicationbeforeopeninganother.Useandswitchbetweenseveralopenapplications.Androidmanageseachapplication,stoppingandstartingthemasneededtomakesurethatidleapplicationsdon'tconsumeresourcesunnecessarily.1 Tap .Apppreviewsofrecentlyusedapplicationswillbedisplayed.2 Taptheapplicationyouwanttoaccess.Thisdoesnotstopthepreviousappfromrunninginthebackground.Makesuretotap tobackoutofanappafterusingit.• Tocloseanappfromtherecentappslist,swipetheapppreviewtotheleftorright.Toclearallapps,tapClear all.
6. When the screen freezesIfthescreenfreezesorthephonedoesnotrespondwhenyoutrytooperateit,removethebatteryandreinsertit.Thenpowerthephonebackon.
16 Getting to know your phone
Phone layoutEarpiece
Headset Jack Microphone
Back Button Returnstothepreviousscreen.Alsoclosespop-upitems,suchasmenus,dialogboxesandtheon-screenkeyboard.
Home Button ReturntotheHomescreenfromanyscreen.
Recent Apps Button
Displaysrecentlyusedapplications.
Menu button Opensamenuofavailableoptions.
Getting to know your phone
17Getting to know your phone
WARNINGPlacing a heavy object on the phone or sitting on it can damage the display and touch screen functions.
Microphone
Volume Buttons
Charger/USB port
Power/Lock Button
Rear Camera Lens
Speaker
Power/Lock Button
• Turnyourphoneon/offbypressingandholdingthisbutton• Shortpresstolock/unlockthescreen
Volume Buttons (While screen is off or locked)• LongpressDownorUptoaccessCamera
(While screen is unlocked)• LongpressbothButtonsatthesametimetoaccessQuickMemo+
18 Getting to know your phone
Installing the SIM or USIM card and batteryInserttheSIMorUSIMcardprovidedbythemobiletelephoneserviceprovider,andtheincludedbattery.1 Toremovethebackcover,holdthephonefirmlyinonehand.Withyourotherhand,liftoffthebackcoverwithyourthumbnailasshowninthefigurebelow.
2 SlidetheSIMcardintotheSIMcardslotasshowninthefigure.Makesurethegoldcontactareaonthecardisfacingdownward.
19Getting to know your phone
WARNINGDo not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a LG Service Centre to remove the memory card.
NOTE: Only the microSIM cards work with the device.
3 Insertthebattery.
4 Toreplacethecoverontothedevice,alignthebackcoveroverthebatterycompartment andpressitdownuntilitclicksintoplace .
20 Getting to know your phone
Charging the batteryChargethebatterybeforeusingitforfirsttime.Usethechargertochargethebattery.AcomputercanalsobeusedtochargethebatterybyconnectingthephonetoitusingtheUSBcable.
WARNINGUse only LG-approved chargers, batteries and cables. If you use unapproved chargers, batteries or cables, it may cause battery charging delay. Or this can cause the battery to explode or damage the device, which are not covered by the warranty.
Thechargerconnectorislocatedatthebottomofthephone.Insertthechargerandplugitintoapoweroutlet.
NOTE: Do not open the back cover while your phone is charging.
21Getting to know your phone
Inserting a memory cardYourdevicesupportsuptoa32GBmicroSDcard.Dependingonthememorycardmanufacturerandtype,somememorycardsmaynotbecompatiblewithyourdevice.
WARNINGSome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
NOTE: Frequent writing and erasing of data shortens the lifespan of memory cards.
1 Removethebackcover.2 Insertamemorycardwiththegold-colouredcontactsfacingdownwards.
3 Replacethebackcover.
22 Getting to know your phone
Removing the memory cardBeforeremovingthememorycard,firstunmountitforsaferemoval.1 Tap > > >Storage>Unmount SD card.2 Removethebackcoverandpulloutthememorycard.
WARNINGDo not remove the memory card while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device. It is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.
Locking and unlocking the devicePressingthePower/Lock Buttonturnsoffthescreenandputsthedeviceintolockmode.Thedeviceautomaticallygetslockedifitisnotusedforaspecifiedperiod.Thishelpstopreventaccidentaltapsandsavesbatterypower.Tounlockthedevice,pressthePower/Lock Buttonandswipethescreeninanydirection.
NOTE: Double-tapping on the screen also can wake up the screen instead of the Power/Lock Button.
Changing the screen lock methodYoucanchangethewaythatyoulockthescreentopreventothersaccessingyourpersonalinformation.1 Tap > > >Lock screen>Select screen lock.2 SelectadesiredscreenlockfromNone,Swipe,KnockCode,Pattern,PINandPassword.
23Getting to know your phone
NOTE: Create a Google account before setting an unlock pattern and remember the Backup PIN you created when creating your pattern lock.
Caution! If you haven't created a Google account on the phone and you forgot your PIN, Password, and the backup PIN, you need to perform a hard reset. But if you perform a hard reset, all user applications and user data will be deleted. Please remember to back up any important data before performing a hard reset.
24 Your Home screen
Touch screen tipsHerearesometipsonhowtonavigateonyourphone.
• Tap or touch–Asinglefingertapselectsitems,links,shortcutsandlettersontheon-screenkeyboard.
• Touch and hold–Touchandholdanitemonthescreenbytappingitandnotliftingyourfingeruntilanactionoccurs.
• Drag–Touchandholdanitemforamomentandthen,withoutliftingyourfinger,moveyourfingeronthescreenuntilyoureachthetargetposition.YoucandragitemsontheHomescreentorepositionthem.
• Swipe or slide–Toswipeorslide,quicklymoveyourfingeracrossthesurfaceofthescreen,withoutpausingwhenyoufirsttapit(soyoudon'tdraganiteminstead).
• Double-tap–Double-taptozoomonawebpageoramap.• Pinch-to-Zoom–Useyourindexfingerandthumbinapinchingorspreadingmotiontozoominoroutwhenusingthebrowser,Maps,orwhenviewingpictures.
• Rotate the screen–Frommanyapplicationsandmenus,thescreenorientationadjuststothedevice'sphysicalorientation.
NOTE:• Do not press too hard; the tap screen is sensitive enough to pick up a light,
yet firm tap.• Use the tip of your finger to tap the option you want. Be careful not to tap
any other keys.
Your Home screen
25Your Home screen
Home screenTheHomescreenisthestartingpointformanyandfunctions.ItallowsyoutoadditemslikeappshortcutsandGooglewidgetstogiveyouinstantaccesstoinformationandapplications.Thisisthedefaultcanvasandaccessiblefromanymenubytapping
.
Status Bar
Application Icons
Location Indicator
Quick Key Area
Showsthephone'sstatusinformation,includingthetime,signalstrength,batterystatusandnotificationicons.Tapanicon(application,folder,etc.)toopenanduseit.
IndicateswhichHomescreencanvasyouarecurrentlyviewing.
Providesone-touchaccesstothefunctioninanyHomescreencanvas.
26 Your Home screen
Extended Home screenTheoperatingsystemprovidesmultipleHomescreencanvasestoprovidemorespaceforaddingicons,widgetsandmore.
• SlideyourfingerleftorrightacrosstheHomescreentoaccessadditionalcanvases.
Customizing the Home screenYoucancustomizeyourHomescreenbyaddingappsandwidgetsandchangingwallpapers.
Adding items on your Home screen1 TouchandholdtheemptypartoftheHomescreen.2 IntheAddModemenu,selecttheitemyouwanttoadd.YouthenseethisaddeditemontheHomescreen.
3 Dragittothedesiredlocationandliftyourfinger.
TIP! To add an application icon to the Home screen from the Apps screen, touch and hold the application you want to add.
Removing an item from the Home screen• WhileontheHomescreen,touchandholdtheiconyouwanttoremove>dragitto .
Adding an app to the Quick Key area• FromtheAppsscreenorontheHomescreen,touchandholdanapplicationiconanddragittotheQuickKeyarea.Thenreleaseitinthedesiredlocation.
Removing an app from the Quick Key area• TouchandholdthedesiredQuickKey,dragitto .
NOTE: The Apps Key cannot be removed.
27Your Home screen
Customizing app icons on the Home screen1 Touchandholdanapplicationiconuntilitunlocksfromitscurrentposition,thenreleaseit.Theeditingicon appearsintheupper-rightcorneroftheapplication.
2 Taptheapplicationiconagainandselectthedesiredicondesignandsize.3 TapOKtosavethechange.
Returning to recently-used applications
1 Tap .Apppreviewsofrecentlyusedapplicationswillbedisplayed.2 Tapanapppreviewtoopentheapplication.Ortap toreturntoyourpreviousscreen.
Notifications panelNotificationsalertyoutothearrivalofnewmessages,calendareventsandalarms,aswellasongoingevents,suchaswhenyouareonacall.Whenanotificationarrives,itsiconappearsatthetopofthescreen.Iconsforpendingnotificationsappearontheleft,andsystemicons,suchasWi-Fiandbatterystrengthareshownontheright.
NOTE: The available options may vary depending on the region or service provider.
Pending notifications
System notifications
28 Your Home screen
Opening the notifications panelSwipedownfromthestatusbartoopenthenotificationspanel.Toclosethenotificationspanel,swipethescreenupwardsortap .
Quick Settings Area
Notifications
Clear
Tapeachquicksettingkeytotoggleiton/off.Touchandholdthedesiredkeytodirectlyaccessthesettingsmenuforthefunction.Toseemoretogglekeys,swipeleftorright.Tap toremove,addorrearrangequicksettingkeys.Taptoclearallthenotifications.
Currentnotificationsarelisted,eachwithabriefdescription.Tapanotificationtoviewit.
Indicator icons on the Status BarIndicatoriconsappearonthestatusbaratthetopofthescreentoreportmissedcalls,newmessages,calendarevents,devicestatusandmore.
Theiconsdisplayedatthetopofthescreenprovideinformationaboutthestatusofthedevice.Theiconslistedinthetablebelowaresomeofthemostcommonones.
29Your Home screen
Icon Description Icon Description
NoSIMcardinserted Asongiscurrentlyplaying
Nonetworksignalavailable Ringerissilenced
Airplanemodeison Vibratemodeison
ConnectedtoaWi-Finetwork Batteryfullycharged
Wiredheadsetconnected Batteryischarging
Callinprogress ThephoneisconnectedtoaPCviaaUSBcable
Missedcall Downloadingdata
Bluetoothison Uploadingdata
Systemwarning GPSison
Analarmisset Dataissynchronizing
Newvoicemailavailable Chooseinputmethod
Newtextormultimediamessage Wi-Fihotspotisactive
NOTE: The icon's location in the status bar may differ according to the function or service.
30 Your Home screen
On-screen keyboardYoucanentertextusingtheon-screenkeyboard.Theon-screenkeyboardappearsonthescreenwhenyoutapanavailabletextentryfield.
Using the keypad and entering textTaponcetocapitalizethenextletteryoutype.Double-tapforallcaps.
Taptogotothekeyboardsettings.Touchandholdtoentertextbyvoice.
Taptoenteraspace.
Taptocreateanewline.
Taptodeletethepreviouscharacter.
Entering accented lettersWhenyouselectFrenchorSpanishasthetextentrylanguage,youcanenterspecialFrenchorSpanishcharacters(e.g."á").Forexample,toinput"á",touchandholdthe"a"keyuntilthezoom-inkeyexpandsanddisplayscharactersfromdifferentlanguages.Thenselectthespecialcharacteryouwant.
31Special Features
KnockONTheKnockONfeatureallowsyoutodouble-tapthescreentoeasilyturnitonoroff.
To turn the screen on1 Double-tapthecenteroftheLockscreentoturnthescreenon.2 Unlockthescreenoraccessanyoftheavailableshortcutsorwidgets.
To turn the screen off1 Double-tapanemptyareaoftheHomescreenortheStatusBar.2 Thescreenwillturnoff.
NOTE: Tap on the center area of the screen. If you tap on the bottom or the top area, the recognition rate may decrease.
Knock CodeTheKnockCodefeatureallowsyoutocreateyourownunlockcodeusingacombinationofknocksonthescreen.YoucanaccesstheHomescreendirectlywhenthescreenisoffbytappingthesamesequenceonthescreen.
NOTE: • If you enter the wrong Knock Code 6 times, it will compulsorily take you to
your google account log in/backup PIN.• Use the fingertip instead of finger nail to tap the screen for turning it on or
off.• When the Knock Code is not in use, you can use Knock On function by
taping the screen.
1 Tap > > >Lock screen>Select screen lock>Knock Code.
Special Features
32 Special Features
2 TapthesquaresinapatterntosetyourKnockCode.YourKnockCodepatterncanbe3to8taps.
Unlocking the screen using the Knock CodeYoucanunlockthescreenbytappingtheKnockCodepatternyoualreadyset,whenthescreenturnsoff.
QuickMemo+TheQuickMemo+featureallowsyoutocreatememosandcapturescreenshots.YoucanuseQuickMemo+toeasilyandefficientlycreatememosduringacall,withasavedpictureoronthecurrentphonescreen.1 TouchanddragtheStatusBardownandtap .
2 Createamemousingthefollowingoptions
Taptoundothemostrecentaction.
Taptoredothemostrecentlydeletedaction.
Taptoinserttextintoyourmemo.
Taptoselectthepentypeandcolor.
Taptousetheerasertoerasethepenmarksonthememo.
Taptosavethememoyou'vecreated.
Taptohideordisplaythetoolbar.
33Special Features
NOTE: Please use a fingertip while using the QuickMemo+ feature. Do not use your fingernail.
3 Tap tosavethecurrentmemotothe or .
Discard QuickMemos• Tap .
View the Saved MemoTap > > andselecttheQuickMemo+albumortap andselectthedesiredmemo.
34 Google account setup
ThefirsttimeyouopenaGoogleapplicationonyourphone,youwillberequiredtosigninwithyourexistingGoogleaccount.IfyoudonothaveaGoogleaccount,youwillbepromptedtocreateone.
Creating your Google account
1 Tap > .2 Tap >Accounts & sync>Add account>Google>New.3 Enteryourfirstandlastname,thentap .4 Enterausernameandtap .YourphonewillcommunicatewithGoogleserversandcheckforusernameavailability.
5 Enteryourpasswordandtap .6 Followtheinstructionsandentertherequiredandoptionalinformationabouttheaccount.Waitwhiletheservercreatesyouraccount.
Signing into your Google account
1 Tap > .2 Tap >Accounts & sync>Add account>Google>Existing.3 Enteryouremailaddressandtap .4 Aftersigningin,youcanuseGmailandtakeadvantageofGoogleservicesonyourphone.
5 OnceyouhavesetupyourGoogleaccount,yourphonewillautomaticallysynchronisewithyourGoogleaccountontheweb(ifadataconnectionisavailable).
Google account setup
35Google account setup
Aftersigningin,yourphonewillsyncwithyourGoogleservices,suchasGmail,Contacts,andGoogleCalendar.YoucanalsouseMaps,downloadapplicationsfromPlayStore,backupyoursettingstoGoogleservers,andtakeadvantageofotherGoogleservicesonyourphone.
IMPORTANT• Some applications, such as Calendar, work only with the first Google Account
you add. If you plan to use more than one Google Account with your phone, be sure to sign into the one you want to use with such applications first. When you sign in, your contacts, Gmail messages, Calendar events, and other information from these applications and services on the web are synchronized with your phone. If you don't sign into a Google Account during setup, you will be prompted to sign in or to create a Google Account the first time you start an application that requires one, such as Gmail or Play Store.
• If you have an enterprise account through your company or other organization, your IT department may have special instructions on how to sign into that account.
36 Connecting to Networks and Devices
Wi-FiYoucanusehigh-speedInternetaccesswhilewithinthecoverageofthewirelessaccesspoint(AP).
Connecting to Wi-Fi networks1 Tap > > >Wi-Fi.2 Tap toturnWi-FionandstartscanningforavailableWi-Finetworks.3 Tapanetworktoconnecttoit.
• Ifthenetworkissecuredwithalockicon,youwillneedtoenterasecuritykeyorpassword.
4 ThestatusbardisplaysiconsthatindicateWi-Fistatus.
NOTE: If you are out of the Wi-Fi zone or have set Wi-Fi to Off, the device may automatically connect to the Web using mobile data, which may incur data charges.
TIP! How to obtain the MAC addressTap > > > Wi-Fi > > Advanced Wi-Fi > MAC address.
Connecting to Networks and Devices
37Connecting to Networks and Devices
BluetoothBluetoothisashort-rangecommunicationstechnologythatallowsyoutoconnectwirelesslytoanumberofBluetoothdevices,suchasheadsetsandhands-freecarkits,andBluetooth-enabledhandhelds,computers,printers,andwirelessdevices.The Bluetoothcommunicationrangeisusuallyuptoapproximately30 feet.
NOTE: • LG is not responsible for the loss, interception or misuse of data sent or
received via the Bluetooth feature.• Always make sure that you share and receive data with devices that are
trusted and properly secured. • If there are obstacles between the devices, the operating distance may be
reduced.• Some devices, especially those that are not tested or approved by Bluetooth
SIG, may be incompatible with your device.
Pairing your phone with another Bluetooth device1 Tap > > >Bluetooth.2 Tap toturnBluetoothon.3 TapSearch for devicestoviewthevisibledevicesinrange.4 Choosethedeviceyouwanttopairwithfromthelist.Oncetheparingissuccessful,yourphoneconnectstotheotherdevice.
NOTE: Pairing between two Bluetooth devices is a one-time process. Once a pairing has been created, the devices will continue to recognize their partnership and exchange information.
TIP! Please consult documentation included with Bluetooth device for information on pairing mode and passcode (typically 0 0 0 0 – four zeroes).
38 Connecting to Networks and Devices
Sending data via Bluetooth1 Selectafileoritemsuchasacontactormediafile.2 SelecttheoptionforsendingdataviaBluetooth.3 SearchforandpairwithaBluetooth-enableddevice.
• DuetodifferentspecificationsandfeaturesofotherBluetooth-compatibledevices,displayandoperationsmaybedifferent,andfunctionssuchastransferorexchangemaynotbepossiblewithallBluetoothcompatibledevices.
Receiving data via Bluetooth1 Tap > > >Bluetooth.2 Tap toturnBluetoothon.3 Youwillreceivearequesttoacceptapairingattemptfromthesendingdevice.BesuretoselectAccept.
Wi-Fi DirectWi-FiDirectprovidesadirectconnectionbetweenWi-Fienableddeviceswithoutrequiringanaccesspoint.
Turning on Wi-Fi Direct1 Tap > > > Wi-Fi.2 Tap > Wi-Fi Direct.
NOTE: When in this menu, your device is visible to other visible Wi-Fi Direct devices nearby.
39Connecting to Networks and Devices
Transferring data between a PC and the deviceYoucancopyormovedatabetweenaPCandthedevice.
Transferring data1 ConnectyourdevicetoaPCusingtheUSBcablethatcamewithyourphone.2 OpentheNotificationspanel,tapthecurrentconnectiontype,andselectMedia
device (MTP).3 Awindowwillpop-uponyourPC,allowingyoutotransferthedesireddata.
NOTE: The LG Android Platform Driver is required to be installed on your PC to be able to detect the phone.
Items Requirement
OS MicrosoftWindowsXPSP3,Vistaorhigher
WindowMediaPlayerversion WindowsMediaPlayer10orhigher
40 Calls
Making a call
1 Tap toopenthedialer.2 Enterthenumberusingthedialer.Todeleteadigit,tap .3 Afterenteringthedesirednumber,tap toplacethecall.4 Toendthecall,swipe orswipe >tap .
TIP! To enter "+" to make international calls, touch and hold .
Calling your contacts
1 Tap toopenyourcontacts.2 Scrollthroughthecontactlist.Youcanalsoenterthecontact'snameintheSearchfieldorscrollalongthealphabetlettersontherightedgeofthescreen.
3 Inthelistthatisdisplayed,tapthecontactyouwanttocall.
Answering and rejecting a call• Swipe inanydirectiontoanswertheincomingcall.• Swipe inanydirectiontodeclineanincomingcall.
NOTE: Swipe the Decline with message if you want to send a message to the caller.
Calls
41Calls
Making a second call
1 Duringyourfirstcall,tap >Add callandenterthenumber.2 Tap toplacethecall.3 Bothcallsaredisplayedonthecallscreen.Yourinitialcallislockedandputonhold.4 Tapthedisplayednumbertotogglebetweencalls.Ortap tostartaconferencecall.
5 Toendthecall,swipe orswipe >tap .
NOTE: You are charged for each call you make.
Viewing your call logsOntheHomescreen,tap andselectCall logs.Viewalistofalldialed,receivedandmissedcalls.
TIP! • Tap any call log entry to view the date, time and duration of the call.• Tap , then tap Delete all to delete all of the recorded items.
Call settingsYoucanconfigurephonecallsettings,suchascallforwarding,aswellasotherspecialfeaturesofferedbyyourcarrier.1 OntheHomescreen,tap toopenthedialer.2 Tap todisplaytheavailableoptions.3 TapCall settingsandconfigurethedesiredoptions.
42 Contacts
YoucanaddcontactsonyourphoneandsynchronizethemwiththecontactsinyourGoogleAccountorotheraccountsthatsupportsyncingcontacts.
Searching for a contact
1 Tap toopenyourcontacts.2 TapSearch contactsandenterthecontactnameusingthekeyboard.
Adding a new contact
1 Tap andenterthenewcontact'snumber.TaptheNew contactfield,or >Add to Contacts>New contact.
2 Ifyouwanttoaddapicturetothenewcontact,taptheimagearea.ChooseTake photoorSelect from Gallery.
3 Enterthedesiredinformationforthecontact.4 TapSave.
Favourites contactsYoucanclassifyfrequentlycalledcontactsasfavourites.
Adding a contact to your favourites1 Tap toopenyourcontacts.2 Tapacontacttoviewitsdetails.3 Tapthestaratthetoprightofthescreen.Thestarturnsyellow.
Contacts
43Contacts
Removing a contact from your favourites list1 Tap toopenyourcontacts.2 TaptheFavouritestab,andchooseacontacttoviewitsdetails.3 Taptheyellowstaratthetoprightofthescreen.Thestarturnsadarkcolorandthecontactisremovedfromyourfavourites.
Creating a group
1 Tap toopenyourcontacts.2 TapGroups> >New group.3 Enteranameforthenewgroup.Youcanalsosetadistinctringtoneforthenewlycreatedgroup.
4 TapAdd memberstoaddcontactstothegroup.5 TapSavetosavethegroup.
NOTE: If you delete a group, the contacts assigned to that group will not be lost. They will remain in your contact list.
44 Messaging
Yourphonecombinestextandmultimediamessagingintooneintuitive,easyto-usemenu.
Sending a message
1 Tap ontheHomescreenandtap tocreateanewmessage.2 EnteracontactnameorcontactnumberintotheTofield.Asyouenterthecontactname,matchingcontactsappear.Youcantapasuggestedrecipientandaddmorethanonecontact.
NOTE: You may be charged for each text message you send. Please consult with your service provider.
3 Tapthetextfieldandstartenteringyourmessage.4 Tap toopentheoptionsmenu.Choosefromanyoftheavailableoptions.
TIP! You can tap to attach the file that you want to share with message.
5 TapSendtosendyourmessage.
TIP!• The 160-character limit may vary from country to country depending on how
the text message is coded and the language used in the message.• If an image, video, or audio file is added to a text message, it will be
automatically converted into a multimedia message and you will be charged accordingly.
NOTE: When you get a text message during a call, there will be an audible notification.
Messaging
45Messaging
Conversation viewMessagesexchangedwithanotherpartyaredisplayedinchronologicalordersothatyoucanconvenientlyseeandfindyourconversations.
Changing your messaging settingsYourphone'smessagingsettingsarepredefinedtoallowyoutosendmessagesimmediately.Youcanchangethesettingsbasedonyourpreferences.
• Tap ontheHomescreen,tap >Settings.
46 E-mail
YoucanusetheEmailapplicationtoreademailfromprovidersotherthanGmail.The Emailapplicationsupportsthefollowingaccounttypes:POP3,IMAPandMicrosoftExchange(forEnterpriseusers).
Managing email accounts
To open the Email applicationTap > > .ThefirsttimeyouopentheEmailapplication,asetupwizardopenstohelpyouaddanemailaccount.
Adding another email account• Tap > > > >Settings > Add account.
Changing an email general settings• Tap > > > >Settings>General settings.
Deleting an email account• Tap > > > >Settings> >Remove account>Selecttheaccounttodelete>Remove>Yes.
Working with account foldersTap > > > >selectFolders.EachaccounthasInbox,Outbox,SentandDraftsfolders.Dependingonthefeaturessupportedbyyouraccount'sserviceprovider,youmayhaveadditionalfolders.
47E-mail
Composing and sending email
1 Inthe application,tap tocreateanewemail.2 Enteranaddressforthemessage'sintendedrecipient.Asyouentertext,matchingaddresseswillbeofferedfromyourcontacts.Separatemultipleaddresseswithsemicolons.
3 TaptheCc/Bccfieldtocopyorblindcopytoothercontacts/emailaddresses.4 Tapthetextfieldandenteryourmessage.5 Tap toattachthefileyouwanttosendwithyourmessage.6 Tap tosendthemessage.
48
Camera options on the viewfinderToopentheCameraapplication,tap > > .Youcanusethecameraorcamcordertotakeandsharepicturesandvideos.
NOTE: Be sure to clean the protective lens cover with a microfiber cloth before taking pictures. A lens cover with smudges from fingers can cause blurry pictures with a "halo" effect.
Hide/Display Options–Taptohide/displaythecameraoptionsontheviewfinder.
Settings–Tapthisicontoopenthecamerasettingsmenu.
Gallery–Taptoviewthelastphotoorvideoyoucaptured.
Record–Taptostartrecording.
Capture –Taptotakeaphoto.
Back Key –Taptoexitthecamera.
Camera and Video
49
Using the advanced settingsInthecameraviewfinder,tap toshowtheadvancedoptions.Tapeachicontoadjustthefollowingcamerasettings.
Setthesizeofyourpictureandvideo.
Allowsyoutotakepictureswithvoicecommands.Whenon,youjustsay"Cheese","Smile","LG",etc.totakeapicture.
Setyourcamera'stimer.Thisisidealifyouwanttobeapartofthepictureorvideo.
Allowsyoutotakebetterpicturesandrecordbettervideosbydisplayingagridlineforhelpwithalignment.
Allowsyoutolearnhowafunctionworks.Thisiconwillprovideyouwithahelpguide.
NOTE: The shutter sound is not available when Vibrate mode or Silent mode is enabled.
50
Taking a photo
1 Tap > > .2 Frameyoursubjectonthescreen.3 Tap .YourpicturewillbeautomaticallysavedtotheGallery.
TIP! If the camera options are hidden on the screen, simply tap the screen to take a photo.
Once you have taken a photoTaptheimagethumbnailonthescreentoviewthelastphotoyoutook.
Taptoeditthephoto.
Taptotakeanotherphotoimmediately.
Taptosendyourphototoothersorshareitviaanyavailablesocialnetworkservices.
Taptodeletethephoto.
Taptoaccessadditionaloptions.
Taptoaddthephototoyourfavourites.
51
Recording a video
1 Tap > > .2 Frameyoursubjectonthescreen.3 Tap tostartrecordingthevideo.4 Thelengthoftherecordingisdisplayedonthetopofthescreen.
NOTE: Tap to take pictures while recording video.
5 Tap topauserecordingvideo.Youcanresumerecordingagainbytapping .ORTap tostoprecording.YourvideowillbeautomaticallysavedtotheGallery.
After recording a videoTapthevideothumbnailonthescreentoviewthelastvideoyourecorded.
Taptorecordanothervideoimmediately.
Taptoopentheavailablesharingoptions(suchasMessagingorBluetooth)toshare.
Taptodeletethevideo.
Taptoaccessadditionaloptions.
TaptoaddthevideotoFavourites.
52
GalleryTheGalleryapplicationpresentsthepicturesandvideosinyourstorage,includingthoseyou'vetakenwiththeCameraapplicationandthoseyoudownloadedfromtheweborotherlocations.1 Tap > > toviewtheimagesstoredinthestorage.2 Tapanalbumtoopenitandviewitscontents.(Thepicturesandvideosinthealbumaredisplayedinchronologicalorder.)
3 Tapapictureinanalbumtoviewit.
NOTE:• Depending on the software installed, some file formats may not be
supported.• Some files may not play properly due to their encoding.
Viewing picturesTheGallerydisplaysyourpicturesinfolders.Whenanapplication,suchasE-mail,savesapicture,thedownloadfolderisautomaticallycreatedtocontainthepicture.Likewise,capturingascreenshotautomaticallycreatestheScreenshotsfolder.Picturesaredisplayedbythedatetheywerecreated.Selectapicturetoviewitfullscreen.Scrollleftorrighttoviewthenextorpreviousimage.
Zooming in and outUseoneofthefollowingmethodstozoominonanimage
• Double-tapanywheretozoomin.• Spreadtwofingersapartonanyplaceinthepicturezoomin.Pinchinordouble-taptheimagetozoomout.
53
Video options1 Tap > > .2 Selectthevideoyouwanttowatch.
Touchtopause/resumevideoplayback.
Touchtofast-forward10seconds.
Touchtorewind10seconds.
Touchtoadjustvideovolume.
Touchtolock/unlockthescreen.
Taptoaccessadditionaloptions.
NOTE:• While a video is playing, slide the right side of the screen up or down to
adjust the sound.• While a video is playing, slide the left side of the screen up or down to adjust
the brightness.• While playing a video, slide your finger from left to right (or vice versa) to
fast-forward and rewind.
54
Editing photosWhileviewingaphoto,tap .
Deleting photos/videosUseoneofthefollowingmethods
• Whileinafolder,tap ,selectthephotos/videosandthentapDelete.• Whileviewingaphoto,tap .
Setting wallpaperWhileviewingaphoto,tap >Set image astosettheimageaswallpaperorassignittoacontact.
NOTE:• Depending on the software installed, some file formats may not be
supported.• If the file size exceeds the available memory, an error can occur when you
open files.
55Multimedia
MusicYourphonehasamusicplayerthatletsyouplayallyourfavoritetracks.
Playing a song1 Tap > > .2 TaptheSongstab.3 Selectthesongyouwanttoplay.4 Thefollowingoptionsareavailable.
Taptoaddthesongtoyourfavourites.
Taptoopenthecurrentplaylist.
Taptoaccessadditionaloptions.
Taptoplaythecurrentplaylistinshufflemode(tracksareplayedinrandomorder).
Multimedia
56 Multimedia
Taptotogglethroughrepeatallsongs,repeatcurrentsongandrepeatoff.
Taptoadjustthevolume.
Taptorestartthecurrenttrackorskiptotheprevioustrackinthealbum,playlistorshufflelist.Touchandholdtorewind.
Taptopauseplayback.
Taptoresumeplayback.
Taptoskiptothenexttrackinthealbum,playlistorshufflelist.Touchandholdtofast-forward.
Taptoopenthemusiclibrary.
NOTE:• Depending on the software installed, some file formats may not be
supported.• If the file size exceeds the available memory, an error can occur when you
open files.
NOTE: Music file copyrights may be protected by international treaties and national copyright laws. Therefore, it may be necessary to obtain permission or a licence to reproduce or copy music. In some countries, national laws prohibit private copying of copyrighted material. Before downloading or copying the file, please check the national laws of the relevant country concerning the use of such material.
57Utilities
ClockTheClockappgivesyouaccesstotheAlarms,Timer,WorldclockandStopwatchfunctions.Accessthesefunctionsbytappingthetabsacrossthetopofthescreenorswipinghorizontallyacrossthescreen.Tap > > .
AlarmsTheAlarmstaballowsyoutosetalarms.1 Openthe app,thenselecttheAlarms tab.2 Tap toaddanewalarm.3 AdjustthesettingsasnecessaryandtapSave.
NOTE: You can also tap an existing alarm to edit it.
TimerTheTimertabcanalertyouwithanaudiblesignalwhenasetamountoftimehaspassed.1 Openthe app,thenselecttheTimertab.2 Setthedesiredtimeonthetimer.3 TapStarttostartthetimer.4 TapStoptostopthetimer.
Utilities
58 Utilities
World clockTheWorldclocktaballowsyoutoeasilycheckthecurrenttimeinothercitiesaroundtheworld.1 Openthe app,thenselecttheWorld clocktab.2 Tap andselectthedesiredcity.
StopwatchTheStopwatchtaballowsyoutouseyourphoneasastopwatch.1 Openthe app,thenselecttheStopwatchtab.2 TaptheStartkeytoinitiatethestopwatch.
• TaptheLapkeytorecordlaptimes.3 TaptheStopbuttontostopstopwatch.
CalculatorTheCalculatorappallowsyoutoperformmathematicalcalculationsusingastandardorscientificcalculator.1 Tap > > .2 Tapthenumberkeystoenternumbers.3 Forsimplecalculations,tapthefunctionyouwanttoperform(+,–,xor÷)followedby=.
NOTE: For more complex calculations, tap .
59Utilities
CalendarTheCalendarappallowsyoutotrackyourscheduleofevents.1 Tap > > .2 Tapthedateyouwanttoaddaneventto.Thentap .
Voice RecorderTheVoiceRecorderapprecordsaudiblefilesforyoutouseinavarietyofways.
Recording a sound or voice1 Tap > > .2 Tap tobeginrecording.3 Tap toendtherecording.4 Tap tolistentotherecording.
NOTE: Tap to access your recordings. You can listen to your saved recordings.
Voice SearchUsethisapplicationtosearchwebpagesusingvoice.1 Tap > >Google folder> .2 SayakeywordorphrasewhenSpeak nowappearsonthescreen.Selectoneofthesuggestedkeywordsthatappear.
NOTE: This application may not be available depending on the region or service provider.
60 Utilities
DownloadsUsethisapplicationtoseewhatfileshavebeendownloadedthroughtheapplications.
• Tap > > .
NOTE: This application may not be available depending on the region or service provider.
FM radioYourphonehasabuilt-inFMradiosoyoucantuneintoyourfavoritestationsandlistenonthego.
• Tap > > .
TIP! You must plug in your earphones in order to use them as an antenna.
NOTE: This application may not be available depending on the region or service provider.
61Web Browser
InternetTheinternetgivesyouafast,full-colorworldofgames,music,news,sports,entertainment,andmuchmore,rightonyourmobilephone.
NOTE: Additional charges apply when connecting to these services and downloading content. Check data charges with your network provider.
1 Tap > > .
Using the Web toolbarScrolltowardsthetopofthewebpagetoaccessthebrowsertoolbar.
Taptogobackonepage.
Taptogoforwardonepage.
TaptogototheHomepage.
Taptoopenanewwindow.
Taptoaccessyourbookmarks.
Viewing webpagesTaptheaddressfield,enterthewebaddressandtapGoonthekeyboard.
Opening a pageTogotoanewpage,tap > .Togotoanotherwebpage,tap ,scrollupordown,andtapthepagetoselectit.
Web Browser
62 Web Browser
Searching the web by voiceTaptheaddressfieldandthentap .Whenprompted,sayakeywordandselectoneofthesuggestedkeywordsthatappear.
NOTE: This feature may not be available depending on the region or service provider.
BookmarksTobookmarkthecurrentwebpage,tap >Add to bookmarks>OK.Toopenabookmarkedwebpage,tap andselectthedesiredbookmark.
HistoryTap >Historytabtoopenalistofrecentlyvisitedwebpages.Toclearallofyourhistory,tap >Yes.
ChromeUseChrometosearchforinformationandbrowsewebpages.1 Tap > > .
NOTE: This application may not be available depending on your region and service provider.
Viewing webpagesTaptheaddressfield,andthenenterawebaddressorsearchcriteria.
Opening a pageToopenanewpage,tab >New tab.Togotoanotherwebpage,tap andtapthepagetoselectit.
63Settings
TheSettingsapplicationcontainsmostofthetoolsforcustomizingandconfiguringyourphone.AllofthesettingsintheSettingsapplicationaredescribedinthissection.
To open the Settings application• Tap > >System settings.
-or-• Tap > > .
WIRELESS NETWORKSWi-FiTurnsonWi-FitoconnecttoavailableWi-Finetworks.BluetoothTurntheBluetoothwirelessfeatureonorofftouseBluetooth.Mobile dataDisplaysthedatausageandsetmobiledatausagelimit.CallConfigurephonecallsettings,suchascallforwardingandotherspecialfeaturesofferedbyyourcarrier.
• Voicemail–Allowsyoutoselectyourcarrier'svoicemailservice.• Fixed dialing numbers–Turnonandcompilealistofnumbersthatcanbecalledfromyourphone.YouneedyourPIN2,whichisavailablefromyouroperator.Onlynumbersinthefixeddiallistcanbecalledfromyourphone.
• Incoming voice call pop-up–Displayincomingvoicecallpop-upwhenanappisinuse.
• Call reject–Allowsyoutosetthecallrejectfunction.• Decline with message–Whenyouwanttorejectacall,youcansendaquickmessageusingthisfunction.Thisisusefulifyouneedtorejectacallduringameeting.
Settings
64 Settings
• Privacy keeper–Hidesthecallernameandnumberforanincomingcall.• Call forwarding–Allowsyoutosetthecallforwardingoptions.• Auto answer–Setsthetimebeforeaconnectedhands-freedeviceautomaticallyanswersanincomingcall.
• Connection vibration–Vibratesyourphonewhentheotherpartyanswersthecall.
• Save unknown numbers–Addsunknownnumberstocontactsafteracall.• Power key ends call–Allowsyoutoselectyourendcall.• Call barring–Locksincoming,outgoingorinternationalcalls.• Call duration–Viewthedurationofcalls,includingLastcall,Outgoingcalls,IncomingcallsandAllcalls.
• Additional settings–Allowsyoutochangethefollowingsettings.Caller ID: Allowsyoutosetthecallforwardingoptions.Call waiting:Ifcallwaitingisactivated,thehandsetwillnotifyyouofanincomingcallwhileyouareonacall(dependingonyournetworkprovider).
Share & connect• LG PC Suite–ConnectLGPCSuitewithyourphonetoeasilymanagemultimediacontentandapps.
Tethering & networks• USB tethering –ConnecttheUSBcabletosharetheinternetconnectionwiththecomputer.
• Wi-Fi hotspot–Youcanalsouseyourphonetoprovideamobilebroadbandconnection.Createahotspotandshareyourconnection.
• Bluetooth tethering–AllowsyoutosetyourphonewhetheryouaresharingtheInternetconnectionornot.
• Help–TaptoviewhelpinformationontheWi-FihotspotandBluetoothtetheringfunctions.
• Airplane mode–AfterswitchingtoAirplanemode,allwirelessconnectionsaredisabled.
65Settings
• Mobile networks–Setoptionsfornetworkmode&operators,accesspointnames(APNs)etc.
• VPN–DisplaysthelistofVirtualPrivateNetworks(VPNs)thatyou'vepreviouslyconfigured.AllowsyoutoadddifferenttypesofVPNs.
DEVICE
Sound• Sound profile–ChoosetheSound,VibrateonlyorSilent.• Volumes–Adjustthephone'svolumesettingstosuityourneedsandyourenvironment.
• Quiet mode–TaptheswitchtotoggleitOnorOff.YoucanalsosetthedaysandtimestoautomaticallyturnQuietmodeon.
• Ringtone–Selecttheringtoneforincomingcalls.• Notification sound–Selecttheringtonefornotificationssuchasnewmessagesreceiptorcalendarevents.
• Ringtone with vibration–Vibrationfeedbackforcalls.• Vibration type–Allowsyoutosetavibrationtypefornotifications.• Vibrate on tap–CheckmarktoVibratewhentappingtheHometouchandduringotherUIinteractions.
• Sound effects–Taptosetthedialpadtouchtones,touchsounds,andscreenlocksound.
• Message/call voice notifications–Toreadouttheincomingcallandthemessageeventautomatically.
Display• Brightness–Adjuststhebrightnessofthescreen.Forbestbatteryperformance,usethedimmestcomfortablebrightness.
• Screen timeout –Setstheamountoftimebeforethescreentimesout.• Screen-off effect –Setsthescreen-offeffect.ChoosefromRetroTV,Blackhole,andFadeout.
66 Settings
• Auto-rotate screen –Checkmarktosetthephonetoautomaticallyrotatethescreenbasedonthephoneorientation(portraitorlandscape).
• Daydream –TaptheDaydreamswitchtotoggleitOnorOff.Onallowsthesetscreensavertobedisplayedwhenthephoneissleepingwhiledockedand/orcharging.ChoosefromClockandGoogle Photos.
• Font type–Setsthetypeoffontusedforthephoneandmenus.• Font size–Setsthesizeofthefontdisplayedinthephoneandmenus.
Home screen SettheTheme,Wallpaper,Screen swipe effect, Allow Home screen looping,Home backup & restore, Help.
Lock screen• Select screen lock–Setascreenlocktypetosecureyourphone.Opensasetofscreensthatguideyouthroughdrawingascreenunlockpattern.IfyouhaveenabledaPatternlocktypewhenyouturnonyourphoneorwakeupthescreen,youwillbeaskedtodrawyourunlockpatterntounlockthescreen.
NOTE: Screen swipe effect becomes Pattern effect if the screen lock is set to Pattern.
• Wallpaper–SetsyourLockscreenwallpaper.• Widgets–ThismenuallowsyoutoshowwidgetsontheLockscreen.• Missed calls & new messages–CheckmarktoshownotificationsofmissedcallsandnewmessagesonLockscreen.
• Shortcuts–AllowsyoutochangetheshortcutsontheSwipeLockscreen.• Contact info for lost phone–Selectwhethertodisplaytheownerinformationonthelockscreenandcustomizetheownerinformation.
• Lock timer–Setstheamountoftimebeforethescreenautomaticallylocksafterthescreenhastimed-out.
• Power button instantly locks–CheckmarktoinstantlylockthescreenwhenthePower/LockKeyispressed.Thissettingoverridesthelocktimersetting.
67Settings
Gestures• Silence incoming calls–Checkmarktoenableyoutoflipthephonetosilenceincomingcalls.
• Snooze or stop alarm–Checkmarktoenableyoutosimplyflipthedevicetosnoozeorstopthealarm.
• Pause video–Checkmarktoenableyoutosimplyflipthephonetopausethecurrentlyplayingvideo.
• Help–OpensahelpguideonhowtousetheGesturesfeaturesofyourdevice.• Motion sensor calibration–Allowsyoutoimprovetheaccuracyofthetiltandspeedofthesensor.
Storage• INTERNAL STORAGE–Viewtheinternalstorageusage.• SD CARD –ChecktotalavailableSDcardspace.TouchUnmountSDcardforsaferemoval.EraseSDcardifyouwanttodeletealldatafromtheSDcard.
Battery• BATTERY INFORMATION –TheBatterychargeinformationisdisplayedonabatterygraphicalongwiththepercentageoftheremainingchargeanditsstatus.TouchtheBatterychargeicontodisplaytheBatteryusescreentoseebatterylevelandusedetails.Thephonealsodisplayswhichcomponentsandapplicationsareusingthemostbatterypower.Taponeoftheitemstoseemoredetailedinformation.
• Battery percentage on status bar –CheckmarktodisplaythebatterylevelpercentageontheStatusBarnexttotheBatteryicon.
• BATTERY SAVER –TaptheBatterySaverswitchtotoggleitOnorOff.TapBatterySavertoaccessthefollowingsettings:
• Help –DisplayshelpinformationfortheBatterysaverfeature.AppsViewandmanageyourapplications.
68 Settings
Default message appSetMessagingorHangoutsasdefaultapp.
PERSONALAccounts & syncPermitsapplicationstosynchronizedatainthebackground,whetherornotyouareactivelyworkinginthem.Deselectingthissettingcansavebatterypowerandlower(butnoteliminate)datausage.Guest modeToprotectyourprivacyorlimitsomeapplicationstoyourchildren,youcanusetheGuestmode.Whenyoulendyourphonetoothers,youcanlimittheapplicationstobedisplayed.Inadvance,settheGuestmodeandcustomizetheoptions.LocationTurnonlocationservice,yourphonedeterminesyourapproximatelocationusingGPS,Wi-Fiandmobilenetworks.
• Mode–SetthelocationmodefromHigh accuracy (GPS and networks), Battery saving (Networks only) and Device sensors only (GPS only).
• Camera–Checkmarktotagphotosorvideoswiththeirlocations.• Google Location Reporting–AllowsyoutochooseyourlocationinformationsettingsasaccessedbyGoogleanditsproducts.
Security• Encrypt phone –Allowsyoutoencryptthephonetokeepitsecure.Afterencryption,aPINorpasswordneedstobeenteredeachtimeyoupowerthephoneon.
• Encrypt SD card storage–AllowsyoutoencrypttheSDcarddatatokeepitsecure.Afterencryption,youwillnotbeabletouseitinotherdevices.Anydatathatiscreatedorupdatedafterdisablingencryptionwillnotbeencryptedbutthedatathathasbeenpreviouslyencryptedwillremainencrypted.
69Settings
• Set up SIM card lock–SetupSIMcardlockorchangetheSIMcardPIN.• Password typing visible–Showthelastcharacterofthehiddenpasswordasyoutype.
• Phone administrators–Viewordeactivatephoneadministrators.• Unknown sources–Defaultsettingtoinstallnon-Playstoreapplications.• Verify apps–Disalloworwarnbeforeinstallationofappsthatmaycauseharm.• Notification access –Appscannotreadnotifications.• Storage type -Displaythestoragetype.• Trusted credentials–DisplaytrustedCAcertificates.• Install from storage–Choosetoinstallencryptedcertificates.• Clear credentials–Removeallcertificates.
Language & inputUsetheLanguage&inputsettingstoselectthelanguageforthetextonyourphoneandtoconfiguretheon-screenkeyboard,includingwordsyou'veaddedtoitsdictionary.
Backup & resetChangethesettingsformanagingyoursettingsanddata.
• Back up my data –SettobackupyoursettingsandapplicationdatatotheGoogleserver.
• Backup account–Settobackupyouraccount.• Automatic restore–Settorestoreyoursettingsandapplicationdatawhentheapplicationsarereinstalledonyourdevice.
• Factory data reset–Resetyoursettingstothefactorydefaultvaluesanddeleteallyourdata.Ifyouresetthephonethisway,youarepromptedtore-enterthesameinformationaswhenyoufirststartedAndroid.
SYSTEM
Shortcut keyGetquickaccesstoappsbypressingandholdingthevolumekeyswhenscreenisofforlocked.
70 Settings
Date & timeUseDate & timesettingstosethowdateswillbedisplayed.Youcanalsousethesesettingstosetyourowntimeandtimezoneratherthanobtainingthecurrenttimefromthemobilenetwork.
AccessibilityUsetheAccessibilitysettingstoconfigureaccessibilityplug-insyouhaveinstalledonyourphone.
PrintingAllowsyoutoprintthecontentofcertainscreens(suchaswebpagesdisplayedinChrome)toaprinterconnectedtothesameWi-FinetworkasyourAndroiddevice.
About phoneViewlegalinformationandcheckyourphonestatusandsoftwareversion.
71PC software (LG PC Suite)
For Windows OSLGPCSuitehelpsyoumanagemediacontentsandapplicationsinyourphonebyallowingyoutoconnecttoyourphonetoyourPC.
With the LG PC Suite software, you can...• Manageandplayyourmediacontents(music,movie,pictures)onyourPC.• Sendmultimediacontentstoyourdevice.• Synchronizesdata(schedules,contacts,bookmarks)inyourdeviceandPC.• Backuptheapplicationsinyourdevice.• Updatethesoftwareinyourdevice.• PlaymultimediacontentsofyourPCfromotherdevice
NOTE: Some functions may not be available, depending on the model.
NOTE: You can use the Help menu from the application to find out how to use the LG PC Suite software.
Installing the LG PC Suite SoftwareTodownloadtheLGPCSuitesoftware,pleasedothefollowing1 Gotowww.lg.com.2 GotoSUPPORT>MOBILE SUPPORT>PC Sync.3 SelectthemodelinformationandclickGO.4 Scrolldown,selectthePC SYNC tab> Windows > DOWNLOAD todownloadLG PCSuite.
PC software (LG PC Suite)
72 PC software (LG PC Suite)
System Requirements for LG PC Suite software• OS:WindowsXP(Servicepack3)32 bit,WindowsVista,Windows 7,Windows 8• CPU:1 GHzorhigherprocessors• Memory:512 MBorhigherRAMs• Graphiccard:1024 x 768resolution,32 bitcolororhigher• HDD:500 MBormorefreeharddiskspace(Morefreeharddiskspacemaybeneededdependingonthevolumeofdatastored.)
• Requiredsoftware:LGUniteddrivers,WindowsMediaPlayer 10orlater.
NOTE: LG United USB DriverThe LG United USB driver is required to connect an LG device and PC. It is installed automatically when you install the LG PC Suite software application.
For Mac OS
With the LG PC Suite software, you can...• Manageandplayyourmediacontents(music,movie,pictures)onyourPC.• Sendmultimediacontentstoyourdevice.• Synchronizesdata(schedules,contacts,bookmarks)inyourdeviceandPC.
NOTE: Some functions may not be available, depending on the model.
NOTE: You can use the Help menu from the application to find out how to use the LG PC Suite software.
73PC software (LG PC Suite)
Installing the LG PC Suite SoftwareTodownloadtheLGPCSuitesoftware,pleasedothefollowing1 Gotowww.lg.com.2 GotoSUPPORT>MOBILE SUPPORT>PC Sync.3 SelectthemodelinformationandclickGO.4 Scrolldown,selectthePC SYNCtab>Mac OS>DOWNLOADtodownloadLG PCSuite.
System Requirements for LG PC Suite software• OS:Mac OS X(10.6.8)orhigher• Memory:2 GBRAMorhigher• Graphicscard:1024 x 768screenresolutionorhigherand32-bitcolor• Harddisc:Storageof500 MBorhigher(Additionalspacemayberequiredfordata)• Requiredsoftware:LGUnitedMobiledriver
NOTE: LG United USB DriverThe LG United USB driver is required to connect an LG device and PC. It is installed automatically when you install the LG PC Suite software application.
74 Phone software update
Phone software update
LG Mobile phone software update from the InternetFormoreinformationaboutusingthisfunction,pleasevisithttp://www.lg.com/common/index.jsp selectyourcountryandlanguage.ThisfeatureallowsyoutoconvenientlyupdatethefirmwareonyourphonetoanewerversionfromtheInternetwithoutneedingtovisitaservicecenter.ThisfeaturewillonlybeavailableifandwhenLGmakesanewerfirmwareversionavailableforyourdevice.Becausethemobilephonefirmwareupdaterequirestheuser'sfullattentionforthedurationoftheupdateprocess,pleasemakesureyoucheckallinstructionsandnotesthatappearateachstepbeforeproceeding.PleasenotethatremovingtheUSBdatacableduringtheupgrademayseriouslydamageyourmobilephone.
NOTE: LG reserves the right to make firmware updates available only for selected models at its own discretion and does not guarantee the availability of the newer version of the firmware for all handset models.
LG Mobile Phone software update via Over-the-Air (OTA)Thisfeatureallowsyoutoconvenientlyupdateyourphone'ssoftwaretoanewerversionviaOTA,withoutconnectingusingaUSBdatacable.ThisfeaturewillonlybeavailableifandwhenLGmakesanewerfirmwareversionavailableforyourdevice.Youshouldfirstcheckthesoftwareversiononyourmobilephone:Tap >About phone>Update Center > Software Update > Check now for update.
Phone software update
75Phone software update
NOTE: Your personal data from internal phone storage—including information about your Google account and any other accounts, your system/application data and settings, any downloaded applications and your DRM licence—might be lost in the process of updating your phone's software. Therefore, LG recommends that you backup your personal data before updating your phone's software. LG does not take responsibility for any loss of personal data.
NOTE: This feature depends on your network service provider, region and country.
76 About this user guide
About this user guide• Beforeusingyourdevice,pleasecarefullyreadthisguide.Thisensuresthatyouuseyourphonesafelyandcorrectly.
• Someoftheimagesandscreenshotsprovidedinthisguidemayappeardifferentlyonyourphone.
• Yourcontentmaydifferfromthefinalproductorfromsoftwaresuppliedbyserviceprovidersorcarriers.Thiscontentissubjecttochangewithoutpriornotice.Forthelatestversionofthisguide,pleasevisittheLGwebsiteatwww.lg.com.
• Yourphone'sapplicationsandtheirfunctionsmayvarybycountry,regionorhardwarespecifications.LGcannotbeheldliableforanyperformanceissuesresultingfromtheuseofapplicationsdevelopedbyprovidersotherthanLG.
• LGcannotbeheldliableforperformanceorincompatibilityissuesresultingfromeditedregistrysettingsormodifiedoperatingsystemsoftware.Anyattempttocustomizeyouroperatingsystemmaycausethedeviceoritsapplicationstoworkincorrectly.
• Software,audio,wallpaper,images,andothermediasuppliedwithyourdevicearelicensedforlimiteduse.Ifyouextractandusethesematerialsforcommercialorotherpurposes,youmaybeinfringingcopyrightlaws.Asauser,youarefullyareentirelyresponsiblefortheillegaluseofmedia.
• Additionalchargesmayapplyfordataservices,suchasmessaging,uploading,downloading,auto-syncingandlocationservices.Toavoidadditionalcharges,selectadataplansuitabletoyourneeds.Contactyourserviceprovidertoobtainadditionaldetails.
Trademarks• LGandtheLGlogoareregisteredtrademarksofLGElectronics.• Allothertrademarksandcopyrightsarethepropertyoftheirrespectiveowners.
About this user guide
77
Theseaccessoriesareavailableforusewiththeyourphone.(Items described below may be optional.)
• Traveladaptor
• QuickStartGuide
• Stereoheadset
• USBcable
• Battery
NOTE: • Always use genuine LG accessories. The supplied items are designed only
for this device and may not be compatible with other devices. • The items supplied with the device and any available accessories may vary
depending on the region or service provider.
Accessories
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Thischapterlistssomeproblemsyoumightencounterwhenusingyourphone.Someproblemsrequireyoutocallyourserviceprovider,butmostareeasytofixyourself.
Message Possible causes Possible corrective measures
SIM or USIM card error
There is no SIM or USIM card in the phone or it is inserted incorrectly.
Make sure that the SIM or USIM card is correctly inserted.
No network connection/ Dropped network
Signal is weak or you are outside the carrier network.
Move toward a window or into an open area. Check the network operator coverage map.
Operator applied new services.
Check whether the SIM or USIM card is more than 6~12 months old. If so, change your SIM or USIM card at your network provider's nearest branch. Contact your service provider.
Codes do not match
To change a security code, must need to confirm the new code by re-entering it.
If you forget the code, contact your service provider.
The two codes you entered do not match.
Troubleshooting
79
Message Possible causes Possible corrective measures
No applications can be set
Not supported by service provider or registration required.
Contact your service provider.
Calls not available
Dialing error New network not authorized.
New SIM or USIM card inserted. Check for new restrictions.
Pre-paid charge limit reached.
Contact service provider or reset limit with PIN2.
Phone cannot be turned on
On/Off key pressed too briefly.
Press the On/Off key for at least two seconds.
Battery is not charged.
Charge battery. Check the charging indicator on the display.
Charging error
Battery is not charged. Charge battery.
Outside temperature is too hot or cold.
Make sure phone is charging at a normal temperature.
Contact problem Check the charger and its connection to the phone.
No voltage Plug the charger into a different outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
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Message Possible causes Possible corrective measures
Number not allowed.
The Fixed dialling number function is on.
Check the Settings menu and turn the function off.
Impossible to receive/ send SMS & photos
Memory full Delete some messages from your phone.
Files do not open
Unsupported file format Check the supported file formats.
No sound Vibration modeCheck the settings status in the sound menu to make sure you are not in vibration or silent mode.
Hangs up or freezes
Intermittent software problem
Try to perform a software update through the website.
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Category Question Answer
Bluetooth Devices
What functions are available via Bluetooth?
You can connect a Bluetooth audio device, such as a Stereo/Mono headset or car kit.
Contacts Backup
How can I back up Contacts?
Contacts data can be synchronized between your phone and your Google account.
SynchronizationIs it possible to set up one-way sync with Gmail?
Only two-way synchronization is available.
SynchronizationIs it possible to synchronize all email folders?
The Inbox is automatically synchronized. You can view other folders by tapping and selecting Folders to choose a folder.
Gmail Log-InDo I have to log into Gmail whenever I want to access Gmail?
Once you have logged into Gmail, there is no need to log into Gmail again.
Google Account
Is it possible to filter emails?
No, the phone does not support email filtering.
What happens when I execute another application while writing an email?
Your email is automatically saved as a draft.
RingtoneIs there a file size limit for using MP3 files as ringtones?
There is no file size limit.
FAQ
82
Category Question Answer
Message Time
My phone does not display the time of receipt for messages older than 24 hrs. How can I change this?
Open the conversation and touch and hold the desired message. Then tap Details.
Navigation
Is it possible to install another navigation application on my phone?
Any application that is available at Play Store™ and is compatible with the hardware can be installed and used.
Synchronisation
Is it possible to synchronize my contacts from all my email accounts?
Only Gmail and MS Exchange server (company email server) contacts can be synchronized.
Wait and Pause
Is it possible to save a contact with Wait and Pause in the numbers?
If you transferred a contact using the Wait & Pause functions saved into the number, you cannot use those features. You must save each number again.How to save with Wait and Pause1. From the Home screen, tap .2. Dial the number, then tap .3. Tap Add 2-sec pause or Add wait.
Security What are the phone's security functions?
You can set the phone to require an Unlock Pattern to be entered before the phone can be accessed or used.
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Category Question Answer
Unlock Pattern
How do I create the Unlock Pattern?
1. From the Home screen, tap .2. Tap System settings > Lock
screen.3. Tap Select screen lock > Pattern.
The first time you do this, a short tutorial about creating an Unlock Pattern appears.
4. Set up your pattern by drawing it then drawing it a second time for confirmation.
Precautions to take when using the pattern lock.It is very important to remember the unlock pattern you set. You can no longer access your phone if you use an incorrect pattern five times. You have five chances to enter your unlock pattern, PIN or password. If you have used all 5 opportunities, you can try again after 30 seconds. (Or, if you preset the backup PIN, you can use the backup PIN code to unlock the pattern.)
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Category Question Answer
Unlock Pattern
What should I do if I forget the unlock pattern and I did not create my Google account on the phone?
If you forgot your patternIf you logged into your Google account on the phone but failed to enter the correct pattern 5 times, tap the Forgot pattern button. You are then required to log in with your Google account to unlock your phone. If you have not created a Google account on the phone or you have forgotten it, you must perform a hard reset.Caution: If you perform a factory reset, all user applications and user data are deleted. Please remember to back up any important data before performing a factory reset.
Memory Will I know when my memory is full? Yes, you will receive a notification.
Language Support
Is it possible to change my phone's language?
The phone has multilingual capabilities.To change the language1. From the Home screen, tap and
tap System settings.2. Tap Language & input >
Language.3. Tap the desired language.
VPN How do I set up a VPN?
VPN access configuration is different for each company. To configure VPN access on your phone, you must obtain the details from your company's network administrator.
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Category Question Answer
Screen time out
My screen turns off after only 15 seconds. How can I change the amount of time for the backlight to turn off?
1. From the Home screen, tap .2. Tap System settings > Display.3. Tap Screen timeout.4. Tap the preferred screen backlight
timeout time.
Wi-Fi & mobile
network
When the Wi-Fi and mobile networks are both available, which service does my phone use?
When using data, your phone may default to the Wi-Fi connection (if Wi-Fi connectivity on your phone is set to On). However, there is no notification when your phone switches from one to the other.To know which data connection is being used, view the mobile network or Wi-Fi icon at the top of your screen.
Home screen
Is it possible to remove an application from the Home screen?
Yes. Just touch and hold the icon until the trash can icon appears at the top and center of the screen. Then, without lifting your finger, drag the icon to the trash can.
Application
I downloaded an application and it causes a lot of errors. How do I remove it?
1. From the Home screen, tap .2. Tap System settings > Apps >
DOWNLOADED.3. Tap the application, then tap
Uninstall.
Charger
Is it possible to charge my phone using a USB data cable without installing the necessary USB driver?
Yes, the phone is charged through the USB cable regardless of whether the necessary drivers are installed.
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Category Question Answer
Alarm Can I use music files for my alarm?
Yes. After saving a music file as a ringtone, you can use it as an alarm.1. Touch and hold a song in a library
list. In the menu that opens, tap Set as ringtone > Phone ringtone or Contact ringtone.
2. On the Alarm Clock Setting screen, select the song as a ringtone.
Alarm
Will my alarm be audible or will it go off if the phone is turned off?
No, this is not supported.
AlarmIf my ringer volume is set to Off or Vibrate, will I hear my alarm?
Your alarm is programmed to be audible even in these scenarios.
Hard Reset (Factory Reset)
How can I perform a factory reset if I cannot access the phone's Settings menu?
If your phone does not restore to its original condition, use a hard reset (factory reset) to initialize it.
General Inquiries<LG Customer Information Centre>
UK: 0344-847-5454 or +44-344-847-5454IE: 01-686-9454 or +353-1-686-9454* Make sure the number is correct before making a call.