Action Verbs 1

Reference Page 3

Cover Letter Format 7

Cover Letter Tips 10 Accounting Resumes 13 Cover Letters 20 Actuarial Science Resumes 25 Cover Letters 29 Certificate in Business Resumes 32 Cover Letters 35 Consulting

Resumes 38 Cover Letters 41

Finance, Investment & Banking Resumes 44 Cover Letters 51 Information Systems Resumes 56 Cover Letters 59 International Business Resumes 62 Management & Human Resources Resumes 65 Cover Letters 70 Marketing Resumes 75 Cover Letters 80

Operations & Technology Management Resumes 85

Cover Letters 88

Real Estate Resumes 91 Cover Letters 94 Risk Management & Insurance Resumes 97 Cover Letters 100 Specialization in Supply Chain Management Resumes 103 Cover Letters 106 Sports Resumes 109 Cover Letters 112 Experienced Resumes 115 Cover Letters 121

Networking Letters 127

Preselect/Open Letters 130

Missed Interview Letters 134

Thank You Letters 137 Financial Award Scholarship Letter 142 Acceptance Letters 144

Rejection Letters 147

TABLE OF CONTENTS

1

ACTION VERBS

“To begin with, your resume is going to need a little polishing…”

1

Use positive action verbs to describe and explain the skills you possess and how you utilized these skills in the past and hope to utilize them in the future. The following list is by no means all-inclusive, but gives you an idea of positive words that should be used to highlight your skills and accomplishments in both a resume and cover letter.

A List of Action Verbs

achieve detail govern meet raise structure act detect guide memorize read study adapt determine handle mentor realize summarize address develop head model reason supervise administer devise help monitor receive supply advise diagnose hypothesize motivate recommend symbolize analyze dig identify navigate reconcile synchronize anticipate direct illustrate negotiate record synthesize arbitrate discover imagine observe recruit systemize arrange dispense implement obtain reduce take ascertain display improve offer refer talk assemble disprove improvise operate rehabilitate taught assess dissect increase order relate teach attain distribute influence organize remember team-building audit divert inform originate render tell budget dramatize initiate oversee report tend build draw innovate paint represent test calculate drive inspect perceive research prove chart edit inspire perform resolve train check eliminate install persuade responsible transcribe classify empathize institute photograph respond translate coach enforce instruct pilot restore travel collect establish integrate plan retrieve treasure communicate estimate interpret play review treat compile evaluate interview predict risk troubleshoot complete examine intuit prepare schedule tutor compose expand invent prescribe select type compute experiment inventory present sell umpire conceptualize explain investigate preside sense understand conduct express judge print separate understudy conserve extract keep problem solve serve undertake consolidate facilitate lead process set unify construct file learn produce set-up unite control finance lecture program sew upgrade coordinate fix lift project shape use cope follow listen promote share utilize counsel formulate log proof-read show verbalize create found maintain protect sing wash decide gather make provide sketch weigh define generate manage publicize solve win deliver get manipulate purchase sort work design give mediate question speak write

2

THE REFERENCE PAGE

3

4

THE REFERENCE PAGE

Employers expect you to have your references in order before the interview. Be prepared to have a reference page available at the interview and give it to the interviewer when they ask for it (separate from your resume). Employers, in most cases, will want to speak to people who know first-hand about your work habits. So when at all possible, use the last three people you worked for as references. If you decide not to include any of your recent employers as references, hiring managers will see this as a “red flag” and will question why you did not list them. You may also ask coaches, professors, and TAs to serve as references Letters of Recommendation can be given to employers as an additional testament to your work ability but they are NOT substitutes for a reference sheet. Letters of Recommendation have lost credibility with employers because some supervisors have the employee write their own letter and then they simply sign it. There are two sample reference page formats on the following pages. You should follow the format that you have used for your resume and cover letter, if writing one. That way, your professional documents all have the same format and are easy to identify as yours.

Your Name Address

City, State, and Zip Code Telephone Number with (area code)

E-mail address

References: Name of Reference Title Company Name Company Address City, State, and Zip Company Telephone Number with (area code) E-mail Address Name of Reference Title Company Name Company Address City, State, and Zip Company Telephone Number with (area code) E-mail Address Name of Reference Title Company Name Company Address City, State, and Zip Company Telephone Number with (area code) E-mail Address

5

Pat J. Fiedler pfiedler@wisc.edu

Current Address: Permanent Address: 1313 Regent Street, #424 1829 Maplewood Lane Madison, Wisconsin 53711 Champaign, Illinois 61820 608.262.2550 217.333.9768 ______________________________________________________________________________ REFERENCES Teri Johnson Academic Librarian Wisconsin School of Business University of Wisconsin-Madison 975 University Avenue Madison, Wisconsin 53706 608.263.2244 tjohnson@bus.wisc.edu Pat Peterson Manager Applebee’s Neighborhood Bar & Grill 2688 Green Lane Champaign, Illinois 61820 217.333.4678 pat.peterson@applebees.com Craig James Pool Manager YMCA 6688 Colonial Drive Champaign, Illinois 61820 217.333.9632 craig_james@ymca.org

6

Current Address: Permanent Address: 430 W. Dayton Street, Apt. 2 15430 Lakeland Drive Madison, WI 53715 Cedarburg, WI 53012 608.260.2020 414.375.6831

References Mary Miller Marketing Director H&M Distributing Company 5105 W. Clayton Road Madison, WI 53717 608.277.1759 mjmiller@hmdistributing.com

John Smith Manager of Operations Kohl’s Department Stores 1200 Greeley Drive Menomonee Falls, WI 54750 715.465.8938 john.smith@kohls.com Susan Kaelher Store Manager American Eagle 1400 Mall Drive Milwaukee, WI 53175 414.375.3682 susan.kaelher@americaneagle.com

Professor Robert Arnold Assistant Professor of Marketing University of Wisconsin-Madison School of Business 975 University Avenue Madison, WI 53706 608.262.4166 rarnold@bus.wisc.edu

Pat J. Fiedler pfiedler@wisc.edu

7

COVER LETTER FORMAT

“There, now that’s out of the way…let’s talk about something besides your cover letters.”

8

LETTER FORMAT (Use same format as your resume)

Your Name

Your Current Address City, State Zip

Today’s Date

(Ms. or Mr.) I.M. Hiring Title Company Name Company Address City, State, Zip Dear (Ms. or Mr.) Hiring: Your opening paragraph should create interest on the part of the reader. Tell the employer why you are writing the letter and the position you are applying for. Give information to show your specific interest in the company. Your middle paragraphs should create desire. Give examples from your academic background, work experience and involvement in activities that will show the reader why you should be considered as a candidate. Be as specific as you can about the skills you have that match the position. Don’t make the reader try to guess what you would be interested in or how you are uniquely qualified. Tell the employer what you can do for the organization and why this particular organization interests you. In your closing paragraph refer to your enclosed resume and ask for action. Request an interview and reinforce how your qualifications match the position. Be flexible to their schedule and encourage them to contact you for an interview. Sincerely, [Your Signature] Type your name here Enclosure

9

E-MAIL FORMAT

Dear (Ms. or Mr.) Hiring: Your opening paragraph should create interest on the part of the reader. Tell the employer why you are writing the letter and the position you are applying for. Give information to show your specific interest in the company. Your middle paragraphs should create desire. Give examples from your academic background, work experience and involvement in activities that will show the reader why you should be considered as a candidate. Be as specific as you can about the skills you have that match the position. Don’t make the reader try to guess what you would be interested in or how you are uniquely qualified. Tell the employer what you can do for the organization and why this particular organization interests you. In your closing paragraph refer to your attached resume and ask for action. Request an interview and reinforce how your qualifications match the position. Be flexible to their schedule and encourage them to contact you for an interview. Sincerely, Type your name here NOTE: Please make sure to attach your resume

10

COVER LETTER TIPS

“You have outstanding references, an excellent academic record, choice experience and you’re fully qualified. Now, let’s discuss this

speck of lint on your cover letter.”

Cover letters are sales letters; their sole purpose is for you to market yourself. Cover letters

should have an immediate connection that distinguishes you from others; therefore, it is a critical part of

the resume package you submit to a prospective employer when conducting a job search. An effective

cover letter should add to your resume. Both the cover letter and resume should contribute to your

professional image and be an expression of your written communication and organizational skills. Since

the cover letter is what introduces you to a potential employer, it should always accompany a resume. By

motivating the potential employer to carefully read your cover letter, you are halfway toward your goal

of convincing the employer to invite you for an interview.

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Writing Effective Cover Letters Listed below are some basic tips in writing cover letters.

• When e-mailing, the cover letter is the text of the e-mail with the resume sent as an attachment or cut and paste within the space. The e-mail would not include your return address, date at the top or the person’s name, title and address (like a letter sent by mail would); simply start out the e-mail with Dear Mr. Smith: or Dear Ms. Smith:.

• Address your letter to a specific individual. Try to get this information by speaking with the organization’s representative. Also, check the company’s web page. Each letter should be tailored to fit an individual company and position. If you are unable to find a name, use a title such as “Human Resource Manager.”

• Take advantage of contacts! Mention any referral in the first sentence of the cover letter to increase the probability of obtaining an interview.

• Plan your letter carefully before you write it. You may find it advantageous to

develop several paragraphs that can be mixed and matched for each opportunity.

• Tell the employer what you can do for the organization and why you feel you are uniquely qualified. Include hard-hitting statements of accomplishment. Use action verbs to describe your achievements.

• Customize the letter. Provide specific reasons why you are the best person for that particular position. Be wary of relying too heavily on sample cover letters like those included in this book. Remember that many other job seekers are using the same resources. The cover letter is your chance to stand out as an individual.

• Avoid overuse of the words “I” and “my” or other personal pronouns. • Avoid extraneous words and clichés. Eliminate flowery phrases.

• Make sure your letter is no longer than one page. It should complement and expand your resume – not say the same thing.

• Check carefully for any spelling, grammatical or typing errors.

• Sign the letter (if sending by mail)!

• Make sure you keep a copy for your files.

• Refer to your enclosed or attached resume somewhere in the cover letter. If sending by mail, put the word Enclosure at the bottom of the letter.

• If sending by mail, select quality matching paper for your cover letter, resume and reference sheet (the reference sheet will be given out during the interview).

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√ Checklist for Cover Letters √

our cover letter is ready for mailing. Or is it? Compare it to this checklist to see if you’ve written the most dynamic cover letter possible.

Is it an original letter rather than

a mass-produced copy?

Is it addressed to a named individual? (unless it is a response to a blind ad)

If it’s a response to a blind ad, is

the salutation gender neutral?

Does the letter grab the reader’s attention in the first paragraph?

Is it confident without being

arrogant?

Have you left out everything negative?

Is the letter neat and attractive?

Is every word spelled correctly?

Are all grammar, syntax,

punctuation, and capitalization correct?

Is the letter free of typographical

errors?

Is it no longer than one page?

Is the letter concise and to the point?

If it’s in response to an ad, does

the letter speak to the requirements of the position?

Is it interesting?

Does it project the image of a person you would like to get to know better if you were the employer?

Have you read it from the

employer’s perspective?

Have you told the company what you can do for them rather than what they can do for you?

Have you avoided getting too

detailed?

Have you spelled out what kind of job you’re looking for?

Have you avoided rewriting your

resume in your cover letter?

Have you avoided describing your objective in vague terms?

Have you avoided listing hobbies

or interests unless relevant to the position?

Have you listed

accomplishments?

Have you ensured that either a person or a machine will take the employer’s call?

Have you used action verbs?

Have you signed your name

boldly and confidently?

Y

13

ACCOUNTING (BACHELOR AND MASTER)

RESUMES

“Just out of curiosity, was there any part of my resume that you did like?”

14

PAT J. FIEDLER pfiedler@wisc.edu Current Address: 123 University Avenue, Madison WI 53706 608.274.1801 Permanent Address: 2305 Poppy Lane, Westfield NJ 07090 EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree May 20XX Major: Accounting; Overall GPA: 3.6/4.0 Dean’s List (3 semesters) EXPERIENCE Anchor Bank Madison, WI Teller October 20XX-Present • Greeted and served customers • Processed credit and cash transactions accurately and efficiently • Reconciled cash drawer daily • Trained three new employees Camp Anawana Natureville, NJ Summer Camp Counselor May-August 20XX • Supervised group of 20 campers, ages 7-10 years • Developed programming and collaborated with counseling team members to schedule activities • Provided regular written and oral communication to parents regarding children’s progress

Westfield Little League Westfield, NJ Umpire June-August 20XX • Explained controversial calls to difficult players and parents • Communicated rules and maintained order ACTIVITIES Chinese Language and Culture Club September 20XX-Present Treasurer January 20XX-Present • Balance yearly budget valued at $7,000 • Clarify finance guidelines and processes to executive board members and ensure accuracy of

records Institute of Management Accountants January 20XX-Present Phi Beta Lambda, Future Business Leaders of America September 20XX-Present Enjoy rock-climbing, painting, and soccer TECHNICAL SKILLS Experienced in Microsoft Word, Excel, PowerPoint Exposure to Peachtree accounting software GLOBAL PROFILE Proficient in Spanish Independent international travel to China, Japan, Thailand, Malaysia and Cambodia

15

Pat Fiedler 608-286-5875

pfiedler@wisc.edu 142 Langdon Street, Madison, WI 53703

Education University of Wisconsin-Madison, Madison, WI Bachelor of Business Administration degree, August 20XX Major: Accounting, Overall GPA: 3.4/4.0 Instituto Cultural Oaxaca, Oaxaca, Mexico Study Abroad Program, June-August 20XX Honors Dean’s List Golden Key National Honour Society Activities Alpha Phi Sorority, January 20XX-Present

Special Events Coordinator, September 20XX-Present • Plan and coordinate over 20 events during academic year • Promote events to members through emails and fliers • Manage volunteer staff of up to 20 members during all special events Beta Alpha Psi, Honorary Professional Accounting Organization Habitat for Humanity Volunteer Madison Schools Recreation Program Volunteer

Experience Martin D. Verhelst, CPA, Oregon, WI

Accounting Intern, January 20XX-Present • Prepare income tax returns for individuals and corporations in the Madison

area • Complete monthly and quarterly accounting work, including creation of

financial statements, for a variety of small businesses • Research tax laws and issues to ensure accuracy of filed returns

Twinco Romax Automotive Warehouse, Inc., Edina, MN

Systems Conversion Analyst, May-August 20XX • Analyzed accuracy of data as downloaded into new system • Performed test transactions • Assisted in preparing and teaching software training course

Law Library Consultants, Minneapolis, MN

Library Assistant May-August 20XX • Updated and maintained reference material • Entered data in spreadsheet and database • Sorted and organized incoming correspondence to make response process more

efficient Technical Skills Proficient in Microsoft Word, Excel, PowerPoint

16

P A T F I E D L E R pfiedler@wisc.edu • 608.661.9588

111 North Mills Street, Apt. F, Madison, WI 53715 EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Majors: Accounting; International Business (Graduating with 150 credit hours) Overall GPA: 3.6/4.0 Financing 100% of educational expenses University of Wisconsin-Milwaukee Milwaukee, WI Pre-business coursework, September 20XX-May 20XX HONORS Dean’s List (5 semesters); Zigmund A. Salit Scholarship; William F. Vilas Renewable

Scholarship; National Society of Collegiate Scholars ACTIVITIES Beta Alpha Psi, Honorary Professional Accounting Organization Accounting Tutor, September 20XX-Present

• Design appropriate training strategies based on student understanding of material

• Maintain good relationships with students to increase learning potential PricewaterhouseCoopers x Tax Competition October 20XX

• Creatively solved real-world tax dilemma as part of four-person team • Defended proposed solution in front of panel of tax experts and PwC Senior Tax

Partners UW Intramural Volleyball Team Captain September 20XX-December 20XX

UW Synchronized Figure Skating Club, Schools of Hope Literacy Project EXPERIENCE Bay Improvement Group, LLC Madison, WI Accounting Intern May-August 20XX

• Utilized accounting system software to process accounts payable and maintain/close books

• Reconciled checkbooks and files for real estate investment and property management business

• Developed cash flow analyses, sensitivity analyses, projections and budgets • Prepared tax materials for delivery and discourse with CPA

River Valley State Bank Rothschild, WI Accounting and Loan Processing Assistant May-August 20XX

• Created abbreviated financial statements for loan committee use • Compiled six months of accounts payable data for seven bank branches and

entered into main computer system • Reviewed loan files to ensure accuracy of information • Balanced employee health and dental accounts using Microsoft Excel

Self-Employed Madison, WI Professional Figure Skating Instructor May-August 20XX, 20XX

• Taught figure skating lessons to 10 clients, ages 4-18 years • Choreographed competitive and ice show programs for students

SKILLS Proficient in Microsoft Excel, Word, PowerPoint, Access INTERESTS Enjoy hiking, photography, figure skating, blogging

17

Current Address 1345 Spring Street, Apt. L Madison, WI 53703

Pat J. Fiedler pfiedler@wisc.edu

(651) 443-5589

Permanent Address 1458 Silver Spring Road Los Angeles, CA 12345

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, 12/XX Major: Accounting Overall GPA: 3.4/4.0 Honors: Dean’s List (4 semesters), Bascom Hill Scholarship Recipient (09/XX) EXPERIENCE General Mills, Inc. Minneapolis, MN Financial Analyst Intern (05/XX-08/XX) Developed four-phase method to evaluate food categories for profitable future entrance and

documented process for future use Analyzed 120 frozen and refrigerated food categories and recommended two for Pillsbury to

enter in F11 Collaborated cross-functionally with senior leadership to understand division goals;

streamlined business priorities in recommendation Conducted an extensive competitive analysis, ACNielsen data-base analysis, and completed

a thorough product costing model Sunnyville Parks and Recreation Sunnyville, CA Lifeguard and Water Safety Instructor (05/XX-08/XX) Coordinated daily swimming lessons for 20 children, ages 5-14 at all skill levels Ensured patron safety by anticipating problems and acting quickly

ACTIVITIES Institute of Management Accountants Treasurer (09/XX-Present) Collect dues from 30 members, maintain financial records, pay bills and balance checkbook Communicate status of organizational finances with officers and general membership

Beta Alpha Psi, Honorary Professional Accounting Organization (09/XX-Present) Alpha Kappa Psi, Professional Business Fraternity Pledge Trainer (09/XX-05/XX) Planned and coordinated 12 events and 20 meetings over course of academic year Recruited 50 new members and taught organizational procedure and culture to pledges

Fundraising Chair (09-XX-05/XX) Organized capital campaigns of over $5,000 Coordinated large-scale fundraising event exceeding 600 guests; earned $1,800 for charity

and the organization Lead 25-member committee and delegated tasks for different fundraising events

Wisconsin Union Directorate – Alternative Spring Break (06/XX) Phi Beta Lambda, Future Business Leaders of America (10/XX-5/XX) Enjoy camping, tennis, salsa dancing and stamp collecting GLOBAL PROFILE Proficient in Spanish; Basic knowledge of Japanese Travel throughout Spain, France, Italy, Germany, Portugal, Panama and Costa Rica

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(IMAcc or GMAcc Resume)

Pat Fiedler (608) 255-6888 pfiedler@wisc.edu

Current Address: 404 East Wilson, Apt. #201, Madison, Wisconsin 53715 Permanent Address: 4609 Cutter Court, Atlanta, Georgia 81224

EDUCATION University of Wisconsin-Madison Madison, Wisconsin Master of Accountancy degree, May 20XX Bachelor of Business Administration degree, May 20XX Major: Accounting, Overall GPA: 3.4/4.0 Financing 80% of education HONORS Dean’s List (4 semesters), William F. Vilas Scholarship, Academic Excellence Scholarship EXPERIENCE Grant Thornton LLP Madison, Wisconsin Intern January-April 20XX Tested transaction cycles Performed analytical review Compiled financial statements Tested related party transactions Analyzed likelihood of contingent liabilities

UW-Madison Accounting and Information Systems Department Madison, Wisconsin Grader September 20XX-January 20XX Graded three sections of Accounting 300 exams for over 60 students Verified accuracy of answer books

Barton Graphics, Inc. Verona, WI Bookkeeper May-August 20XX, 20XX Processed invoices and tracked customer payments Collected overdue accounts receivables Performed quarterly inventory of materials and supplies Responded to customer inquiries regarding invoices Reconciled monthly bank statement

Come Back In Madison, Wisconsin Bartender December 20XX-August 20XX ACTIVITIES Beta Alpha Psi, Honorary Professional Accounting Organization September 20XX-Present Pledge Co-Chair September 20XX-May 20XX Communicate requirements of new membership to pledges and answer pledge questions Record pledges’ participation at required events and meetings Network with other accounting students and professionals at club events

PricewaterhouseCoopers Extreme Tax Case Competition October 20XX Collaborated with four students to develop and present case solution to industry professionals Finished first of five teams

Alpha Kappa Psi, Professional Business Fraternity September 20XX-December 20XX Student Faculty Board September 20XX-May 20XX SKILLS Experienced with Microsoft Word, Excel, PowerPoint, Access, Great Plains, and QuickBooks GLOBAL PROFILE Proficient in Spanish; Conversational in French International travel throughout Europe, China, Japan, India and Cambodia

19

(IMAcc Candidate – Before official acceptance into graduate school)

Pat J. Fiedler 975 University Avenue #3290 • Madison, Wisconsin 53706 • 608.264.1000 • pfielder@wisc.edu EDUCATION University of Wisconsin-Madison Madison, Wisconsin Candidate for Master of Accountancy degree, 05/XX

Bachelor of Business Administration degree, 05/XX Major: Accounting, Overall GPA: 3.7 /4.0

L’Ecole Superieure de Commerce de Paris Paris, France Study Abroad Program, 08/XX-12/XX HONORS Dean's List, 3 semesters; National Society of Collegiate Scholars EXPERIENCE JP Morgan Chase Madison, Wisconsin Customer Service Representative, 05/XX-Present

• Balance and reconcile drawer daily, handling over $5,000 in cash • Supervise closing of branch and balancing of all employee cash drawers • Assist customers with transactions and help resolve account discrepancies • Mentored four new employees and trained them on closing responsibilities

The Gap Madison, Wisconsin Cashier/Stocker, 09/XX-05/XX

• Assisted customers with merchandise selection and purchases • Managed cash, check, and credit card transactions valued at $5,000 daily • Maintained store inventory and stocked new merchandise

Rolling Hills Golf Course Milwaukee, Wisconsin Pro Shop Assistant, 05/XX-08/XX

• Listened to customer needs to determine golf merchandise selection • Scheduled tee times and managed cart rentals • Taught beginning golf lessons to children ages 8-12

ACTIVITIES Beta Alpha Psi, Honorary Professional Accounting Organization, 09/XX-Present Vice President, 01/XX – Present

• Oversee all volunteer tutors and manage tutoring program for Introductory Accounting students

• Write organization newsletter and distribute monthly • Lead and speak at professional meeting when filling in for President

Alpha Kappa Psi, Professional Business Fraternity Hoofer’s Sailing Club Volunteer for Special Olympics and Habitat for Humanity Enjoy sailing, writing, and lifting weights

SKILLS Advanced user of Microsoft Word, Excel, PowerPoint, and Access GLOBAL Proficient in French PROFILE Traveled extensively through Europe and Asia

20

“I’ll level with you… the only thing I really like about your cover letter is your choice of paper.”

ACCOUNTING (BACHELOR AND MASTER)

COVER LETTERS

21

Pat Fiedler 345 Langdon Street Madison, WI 53703 March 23, 20XX Mr. John Joseph Director of Human Resources Dimensions Incorporated 2901 LaSalle Street Chicago, IL 60606 Dear Mr. Joseph: Mr. Bob Erickson, a current Dimensions Incorporated employee, suggested I contact you regarding summer opportunities with your firm. I am very interested in obtaining an internship position within Dimensions Incorporated in the area of accounting or finance. I will be graduating in May 20XX from the University of Wisconsin-Madison with a Bachelor of Business of Administration degree with a double major in Accounting and Finance. As my enclosed resume indicates, I am an excellent student and have a strong academic background. I demonstrate outstanding organizational skills, evidenced through the development of routines in my work that allow me to complete assignments in a more efficient and time-saving manner. I recognize priority projects and complete them well before their deadlines. Having been with my current employer for two years, my analytical skills related to their business have sharpened considerably. I am able to detect errors and irregularities in projects and find their sources, as well as serve as a valuable member of a team. I believe I have the necessary qualifications, motivation and enthusiasm to make a positive contribution to Dimensions Incorporated. I am very eager to discuss the opportunities that exist at Dimensions Incorporated. Please contact me at 608.664.8644 or at pfiedler@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

22

E-MAIL FORMAT

Dear Mr. Bohman: The information on your website about the SC Johnson internship program, as well as my lifelong residency in Racine, Wisconsin, has encouraged me to apply for your Analyst position in the Accounting Department. My educational background in my accounting and finance coursework has prepared me with the skills necessary to become a valuable member of your company. I understand that the position will entail “analyzing projects, influencing teams, and driving decisions made within the organization.” Working as an Assistant Construction Contractor for a small business for the past year has enabled me to collaborate with a team to identify problems and improve the quality of property and equipment. This position helped me realize individuals have different strengths and weaknesses in a work environment which taught me how to assign responsibilities to myself and others to maximize efficiency. The experience I gained as a Crew Leader for a tenting company has given me the ability to train others and become more assertive and safety conscious. In addition, operating heavy equipment and working in hazardous conditions has enhanced my risk management skills and quality of judgment. The skills I have gained through previous employment such as my ability to plan, delegate, train others, manage risk and be a team player have convinced me I could be a significant asset to SC Johnson. The completion of upper level accounting and finance courses has given me the necessary knowledge and critical thinking skills required to fill the Analyst position within the Accounting Department. Also, by being an active member of the Institute of Management Accountants, I have developed the communications skills that are vital to the delivery of important objectives and goals SC Johnson has set forth. I would like to talk to you about how my qualifications could be of value to SC Johnson. Please contact me at 608.212.4307 or at pfiedler@wisc.edu to discuss the possibility of an interview. Thank you for your time and consideration. Sincerely, Pat Fiedler

23

Pat Fiedler

453 Pinckney Street Madison, WI 53715 November 23, 20XX Mr. Richard Clark Recruiter Wal-Mart Stores, Inc. 1301 SE 10th Street Bentonville, AR 72716 Dear Mr. Clark: When looking for a company built on values, Wal-Mart is the clear choice. It’s refreshing to see a company which appreciates customer opinions and is committed to providing the best possible customer service and appreciates customer opinions. I am extremely interested in your Inventory Staff Auditor position because I am a loyal customer and value Wal-Mart’s sense of commitment and drive for excellence. I am currently in my final year at the University of Wisconsin-Madison completing a Bachelor of Business of Administration degree in Accounting. My rigorous and challenging coursework in one of the top accounting programs in the country provided me with a solid educational base. As an accounting intern for Ernst & Young last summer, I became skilled in analyzing and interpreting financial statements of clients. I also had the opportunity to work for two months auditing a wide variety of companies. I have enhanced my organizational and communication skills by dealing with clients and enjoyed working with others in a collaborative environment. My analytical skills, previous auditing experience, organizational and communication skills make me an excellent fit for this position. My extracurricular activities have given me the ability to further enhance my interpersonal skills. By volunteering regularly as an after-school tutor at a local high school, I have had the chance to help students as well as make a trusting, lasting connection with them. The Inventory Staff Auditor position is a wonderful opportunity which is closely aligned with my skills and abilities. Enclosed is my resume for your review. I would like to discuss this opportunity with you and can be reached at 608.251.3256 or at pfiedler@wisc.edu. Thank you for your consideration. Regards, Pat Fielder Pat Fiedler

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E-MAIL FORMAT

Dear Mr. Kelly: My interest in the Financial Accountant position posted on BuckyNet stems from my desire to work for a well known financial institution that continually serves the needs of their customers by developing innovative products and services that allow them to become financially strong. In May 20XX, I will be graduating from the University of Wisconsin-Madison with a Bachelor of Business Administration degree in Accounting. I believe that both my education as well as my work experience would enable me to bring a highly desirable skill set to First Business Bank. My business education has led to an extensive knowledge of GAAP as well as an understanding of financial concepts. This semester I am taking a graduate level Banking Simulation and Strategy course that is allowing me to apply finance concepts specific to financial institutions in real world simulations. My ability to apply financial concepts and to then effectively communicate their results would ensure that I could make an immediate impact at First Business Bank.

My experience in the Financial Solutions Group at CUNA Mutual Group would allow me to bring a very specialized skill set to your bank. For the past eight months, I have been working with the Asset Liability Management software Model Management. I have also had some exposure to the cost accounting software that CUNA offers. My responsibilities required me to analyze data files as well as the financials of numerous credit unions. These analytical skills combined with the general knowledge of financial institution accounting that I have gained would help me to carry out the responsibilities of a Financial Accountant.

I have submitted my resume for further details regarding my qualifications. If you have any questions, please feel free to reach me at 608-469-4072 or fiedler@wisc.edu. I look forward to hearing from you. Thank you for your time and consideration. Sincerely, Pat Fiedler

25

ACTUARIAL SCIENCE (BACHELOR AND MASTER)

RESUMES

“Sure, it’s a great entrance. But, you still need a good resume.”

26

PAT J. FIEDLER pfiedler@wisc.edu

Current Address: Permanent Address: 105 S. Mills Street 15728 Highview Drive Madison, WI 53715 Ashby, MN 55124 608.255.3448 218.747.5903 Objective Seeking an actuarial summer internship to apply my analytical and quantitative skills Education University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, December 20XX Major: Actuarial Science, Overall GPA: 3.6/4.0 Financing 80% of college education and expenses Actuarial Passed Exams P and FM Exams Sitting for Exam MLC, May 20XX VEE Courses Fulfilled VEE Requirements in Economics Honors Dean’s List, 3 semesters Northwestern Mutual Actuarial Science Scholarship Recipient UW-Madison Actuarial Science Scholarship Recipient William F. Vilas Scholarship Recipient Activities Actuarial Club, 09/XX-Present Intramural basketball; Enjoy tennis, racquetball, and softball Experience UW Housing Madison, WI Student Custodian, 02/XX-Present

• Maintain building security by locking doors on evenings and weekends • Clean student dorm shared spaces such as hallways, restrooms, and lounges

Allstate Financial Northbrook, IL Actuarial Intern, Summer 20XX

• Worked in Product Management Department with variable annuities • Collected and summarized variable annuities in-force data for analysis and pricing • Assisted with TAS pricing and modeling projects • Helped in product implementation projects

Kwik Trip, Inc. Ashby, MN Retail Team Member, Summers 20XX-20XX

• Cashiered, unloaded trucks, took inventory, placed orders • Lead a team of three at a store which won many awards within the company

Technical Experienced with MS Word, Excel, and PowerPoint Skills Familiar with MS Access, C++, TAS and Visual Basic

27

PAT J. FIEDLER 244 N. Henry St., Apt. 4 ● Madison, WI 53703 ● (608) 242-9588 ● pfiedler@wisc.edu OBJECTIVE To obtain a full-time position as an actuary in an insurance company. EDUCATION University of Wisconsin – Madison Madison, WI Bachelor of Business Administration degree, May 20XX Double Major: Actuarial Science; Risk Management and Insurance

Overall GPA: 3.6/4.0 EXAMS Passed Exams P, FM, and C Sitting for Exam MLC, November 20XX; Sitting for Exam MFE, May 20XX VEE COURSES Fulfilled Applied Statistical Methods, Corporate Finance and Economics ACTIVITIES Actuarial Club (01/XX-Present) Vice President (09/XX-Present) • Plan the agenda and facilitate club meetings each week

• Coordinate five speakers and social events per semester • Tutor fellow club members on Exam P material

Treasurer (09/XX-05/XX) • Managed budget of $5,000

• Paid all bills associated with the club

UW Karate Club; Enjoy playing guitar, reading literature, and snowboarding EXPERIENCE The St. Paul Companies St. Paul, MN Actuarial Intern-Specialty Commercial (Summer 20XX)

• Conducted an exposure analysis of the bowling alley program • Assisted in quarter-end business unit reserving • Verified the accuracy of the entertainment program’s class coding • Extracted data off the mainframe for use in experience reports AIG American General Life Houston, TX Actuarial Intern (Summer 20XX) • Developed a supplementary contract quoting system in Excel and Visual Basic to verify

current supplementary contract quotes were meeting written contractual guarantees • Tested the functionality of new supplementary contract quote system • Automated SPIA and structured settlement testing by establishing a matrix of test cases and

writing a macro in Visual Basic to test the cases or any number of test cases Fortis Health Insurance Milwaukee, WI Actuarial Intern-Health Service Actuarial (Summer 20XX) • Analyzed medical procedure costs in different geographic markets • Researched average wholesale prices of pharmaceuticals • Grouped medical procedure codes for use as risk predictors • Analyzed loss ratios by insured group size and age

TECHNICAL Experienced in Microsoft Excel, Word, PowerPoint and C++; Familiar with Visual Basic, SAS, SKILLS and Java

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Pat J. Fiedler pfiedler@wisc.edu

_______________________________________________________________________________________________ 408 West Doty Street Madison, WI 53703

608.284.9759

Objective Seeking a full-time position in actuarial science. Education University of Wisconsin-Madison Madison, WI Master of Science degree, May 20XX Major: Actuarial Science, Overall GPA: 3.5/4.0 University of California-Berkeley Berkeley, CA Bachelor of Science degree, May 20XX Major: Mathematics Actuarial Exams Passed Exams P and FM; Sitting for Exam C, November 20XX VEE Courses Completed VEE Requirements for Economics and Corporate Finance Activities Actuarial Club (09/XX-Present)

• Prepared and presented a presentation on advice and information on sitting for Exam FM • Volunteered at the Actuarial/Risk Management Career Fair

Vocational Industrial Clubs of America (VICA) (08/XX-06/XX)

• Organized and presented programs for the Business Partners Program • Planned State Skills Competition display project

Koalaty Kids Partnership-American Society for Quality and VICA (08/XX-06/XX) • Mentored using principles of the Total Quality concept as applied to Elementary Education •Presented to the National Convention of State VICA Directors regarding the Koalaty Kids Partnership Experience Wisconsin School of Business Learning Center Madison, WI Tutor (09/XX-Present)

•Tutor mathematics and statistics •Assist students with problems in mathematics and statistics HumanaDental, Inc. DePere, WI Actuarial Intern (Summer 20XX) •Assisted in providing recommendations for profitability and financial integrity of company

•Generated market and experience reports •Developed process for analyzing unusual renewal groups

Global Profile Work authorization in China; Traveled to Western Europe and Singapore Technical Skills Proficient in Microsoft Word, Excel, PowerPoint, and Access Familiar with Adobe PageMaker, Java, C++, SAS and Visual Basic

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ACTUARIAL SCIENCE (BACHELOR AND MASTER)

COVER LETTERS

“Yes, we’re looking for a man who can pick up the ball and run with it.”

30

E-MAIL FORMAT Dear Mr. Tadd: Are you searching for an excellent student with expertise in the actuarial area? Someone who has high-performance skills along with a dynamic personality? I specialize in delivering these qualities. I am attending the University of Wisconsin-Madison and am interested in any summer actuarial positions you may have available at American Family Insurance. I will be receiving my Master of Science degree in Actuarial Science in May 20XX. I am a driven individual as well as a productive team-player who is eager to apply my actuarial knowledge. My actuarial coursework has enhanced my analytical and quantitative skills and has enabled me to pass three exams. The work I have done with the mathematics department has been very useful in developing my problem-solving skills. I was a math tutor for three years while obtaining my undergraduate degree as well as one year at Wisconsin. I enjoy working with students to develop their skills. I would like to discuss any summer actuarial positions you have available. Attached is my resume. You may reach me at 608.335.6598 or at pfiedler@wisc.edu. Sincerely, Pat Fiedler

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LETTER FORMAT Pat J. Fiedler 322 E. Gilman Street, Apt. 601 920.642.0214 Madison, WI 53703 pfiedler@wisc.edu Dear Mr. Jones: The opportunity to work at CIGNA in the Actuarial Executive Development Program is something I have prepared for throughout my academic career. I have taken extra math, statistics and risk management courses to further enhance my analytical and quantitative skills that will enable me to be successful in this position. I will graduate from the University of Wisconsin-Madison in May 20XX with a Bachelor of Business Administration degree majoring in actuarial science, where I am president of both the Phi Beta Lambda, Future Business Leaders of America and the Actuarial Club. These positions enable me to manage multiple projects simultaneously demonstrating my leadership, managerial and organizational skills. My background includes extensive experience with Humana as a part-time actuarial analyst where I have been able to apply my mathematical and statistical skills along with the information I have learned in the classroom. I have also passed three actuarial exams and planned to take another one in November 20XX. I believe my services would be useful to you and have enclosed my resume. I would like the opportunity to interview for this Executive Development Program and would appreciate you calling me at 608.233.4484 or e-mailing me at pfieder@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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CERTIFICATE IN BUSINESS RESUMES

33

Pat Fiedler pfiedler@wisc.edu

Current: 318 West Gorham Street, Apt. #2 • Madison, WI 53703 • (914) 589-4935 Permanent: 30 Lookout Circle • Larchmont, NY 10538 • (914) 834-7535

Education

University of Wisconsin – Madison Madison, WI Bachelor of Arts degree, May 20XX Double Major: Legal Studies and Sociology Certificate in Business Overall GPA: 3.5/4.0; Dean’s List (3 semesters); Advanced Placement Scholar Award

Experience

Office of Governor Jim Doyle Madison, WI External Relations Department Intern (September 20XX-May 20XX) • Researched and planned for Governor’s public events including bill signings, press events and dedications. • Contacted organization leaders, media and citizens to help orchestrate events. • Wrote talking point memos for Governor and his department. • Utilized strong communication skills to organize the logistics and agenda for each event. • Traveled on-site to initiate and staff events before Governor’s arrival. Geraghty, O’Loughlin and Kenney St. Paul, MN Paralegal Assistant (May 20XX-August 20XX) • Updated legal libraries with new editions. • Reorganized and updated expert witness files and completed general clerical work. Camp Robin Hood Freedom, NH Group Leader (Summers 20XX-20XX) • Supervised and organized over ten sports programs and their respective staffs. • Coordinated over thirty-five athletic events. • Directed the counselor-in-training program consisting of 40 sixteen-year-olds.

Activities

University of Wisconsin Athletic Board Madison, WI Student Body Representative (September 20XX-Present) • Designed and spearheaded the implementation of a new student ticket distribution policy, increasing student

access to Men’s Basketball season tickets by forty-three percent. • Proposed loyalty point marketing plan to athletic department Marketing Directors. • Drafted potential court layout and jersey designs. • Serve as voting member on Board’s subcommittees on Finance and Equity, Diversity, and Student Welfare. • Reviewed and approved the 20XX-20XX operating budget ($89,149,700) for the UW Athletic Department.

University of Wisconsin Law School Madison, WI Independent Research Project (January 20XX-Present) • Develop plan with Law Professor Walter Dickey to mobilize UW-Madison resources to create a new Sports

and Society academic program on campus. • Conduct interviews, research academic requirements and document student interest.

Skills

• Proficient in Word, Excel, PowerPoint, and Photoshop

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PAT J. FIEDLER 432 WEST DOTY STREET, APT. #2 608.482.1963 MADISON, WI 53703 PFIEDLER@WISC.EDU

OBJECTIVE: To obtain a full-time job contributing my strong analytical and mathematical skills in the

corporate accounting field. EDUCATION: University of Wisconsin-Madison Madison, WI

Bachelor of Science degree; May 20XX Major: Mathematics; Certificate in Business

Cumulative GPA: 3.6/4.0, Major GPA: 3.75/4.0; Dean’s List (6 semesters) EXPERIENCE: Oshkosh Corporation Oshkosh, WI Financial Analysis & Planning/Sarbanes-Oxley Intern 06/XX – 08/XX

• Analyzed Weekly Report for CEO • Automated consolidated budgeted balance sheet, income statement, and cash flow statement –

took a 16 hour process and cut it down to 30 minutes • Prepared data to analyze year-over-year income statement and balance sheet results for

Development & Training using Hyperion Retrieve • Updated key risks and controls of process documentation using Risk Navigator • Assisted with internal audits for multiple business units

Great Lakes Bioenergy Research Center Madison, WI Administrative and Human Resources Assistant 01/XX – 05/XX

• Created budget Excel programs for accounting department • Uploaded financial data into Great Plains accounting software • Implemented Position Vacancy Listing (PVL) procedure for HR • Processed job applications and loaded them onto Thrust 3 Wiki

Pacific Economics Group Madison, WI

Economics Intern 05/XX – 12/XX • Performed economic research for corporate clients regarding overseas regulation • Analyzed and collected legal and financial data for use in benchmarking reports • Created time-series models and figures

ACTIVITIES: Wisconsin School of Business

Undergraduate Student Advisory Board Board Member 01/XX – Present

• Advise the Undergraduate Business Program on academic and co-curricular issues • Meet monthly and act as a focus group to assess current programs and services

Institute of Management Accountants 01/XX – Present

• Attend bi-weekly seminars • Gain exposure to accounting industry from speakers in the profession

Phi Eta Sigma - National Honor Society 05/XX - Present Sergeant-at-Arms

• Manage procedural activity of the organization • Volunteered for and organized three campus and community events for members Enjoy running and playing the piano

SKILLS: Proficient in Microsoft Excel, Word, PowerPoint, Access; FileMaker Pro; Great Plains Working knowledge of Hyperion Enterprise; Risk Navigator; HTML; Dreamweaver

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CERTIFICATE IN BUSINESS

COVER LETTERS

36

661 Mendota Ct, Apt. #904 Madison, WI 53703 February 22, 20XX Human Resources – Employment Google Inc. 1600 Amphitheatre Parkway Mountain View, CA 94043 Dear Selection Committee Chair: My extensive customer service experience and analytical skills will enable me to make a significant contribution to the Enterprise Software Sales Associate position you have posted on your Job Opportunities for Students site. I would welcome the opportunity to work with a team of associates to create proactive solutions for clients while directly contributing to Google’s success. I have established a very strong academic record at the University of Wisconsin- Madison, complimented by a strong work ethic. I am currently a Building Manager at the Memorial Union, our main student union on campus. In this position, I demonstrate leadership and initiative on a daily basis by overseeing all rooms, events, and lodging in the building. I have established a reputation for quick thinking and problem solving on the spot and I actively communicate with patrons to ensure high quality visits. As part of the core curriculum for my Psychology major and certificate in business program, I have had the opportunity to develop and present several semester-long projects. As one of five consultants for the Orientation and New Student Program office, I identified problematic management practices in the freshman orientation program and formulated creative solutions specifically tailored to the design and culture of the organization. I have also completed three additional projects that have required extensive research and creativity that culminated in lengthy papers accompanied by presentations of the results. Balancing my academic schedule with 25-30 hours of work per week, in two part time positions, has strengthened my organizational skills. The work experience that I have accumulated has exposed me to experiences and taught me lessons that cannot be learned in a classroom. I will earn my Bachelor of Science degree this coming May and am eager to bring my knowledge, skills, and ambition for continuous learning and advancement to Google. I am an energetic, driven individual, and I believe my problem solving skills and extensive customer service and management experiences will help me contribute to the Google community in a unique and significant way. Enclosed is my resume. I look forward to hearing from you and further discussing my qualifications for the position in an interview. Please feel free to contact me at (608) 780-7951 or at pfielder@gmail.com. Thank you for your time and consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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30 Lookout Circle Larchmont, New York 10538 April 4, 20XX Deutsch Inc. 111 Eighth Avenue New York, NY 10011 Dear Human Resource Coordinator: I am a senior at the University of Wisconsin-Madison and am writing to express my interest in an entry-level position with Deutsch Inc. As an undergraduate student, I have majored in Legal Studies and Sociology. I have also been involved with advertising and marketing projects through my Certificate in Business program. My academics and participation in several activities have provided a unique and real world education.

My activities include serving as the Student Representative on both the University of Wisconsin Athletic Board and Recreational Sports Board. As a member of the former board, I have been involved in reviewing and approving all aspects of the University's athletic programs – including marketing and branding issues, long-term strategic initiatives, personnel decisions, and annual budgets. My most significant achievement while serving on this board is the implementation of a new student ticket distribution plan. I designed and lobbied for the plan which is now in operation and has increased student access to Men’s Basketball tickets by forty-three percent. It is considered successful by both student fans and marketing directors in the athletic program.

I have also worked as an On-Field Student Manager for the University of Wisconsin Football Program which has given me insight into the operations of a major sports team. Working with accomplished sports professionals in these settings has been an enlightening experience.

I am currently working on an independent research project with Walter Dickey, a professor at the Wisconsin Law School. We are developing a plan to mobilize UW-Madison resources to create a new Sports and Society academic program on campus. I conduct extensive research on academic rules and regulations, collect information about academic sports programs nationwide, and collaborate with faculty and senior administrators. As a result of this work, we expect that students will soon be able to minor in Sports and Society. I believe that I have the foundational skills, initiative, and dedication necessary to succeed at Deutsch Inc. Please contact me at 914.589.4935 or pfiedler@wisc.edu if you would like any additional information. Thank you for your time and consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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CONSULTING RESUMES

39

Pat Fiedler 33 Lathrop Street, Apt. #1, Madison, WI 53726

(608) 695-6712, pfiedler@wisc.edu

EDUCATION

University of Wisconsin-Madison Madison, Wisconsin Bachelor of Business Administration degree, May 20XX Double Major: Management and Human Resources, French; Cumulative GPA: 3.7/4.0 Financing 100% of education L’Université de Provence Aix-en-Provence, France Study Abroad Program, Academic Year 20XX-20XX Proficient in speaking, writing, and reading French

EXPERIENCE

Target Corporation Minneapolis, Minnesota Business Analyst Intern (06/XX-08/XX) Analyzed inventory relative to sales across target.com to determine variances within Softlines business Conducted interviews with analysts, managers and buyers to establish causes of inefficient inventory use Presented best methods, recommendations and deliverables to departmental managers and the divisional

director which were implemented in purchasing department University of Wisconsin-Madison Student Organization Office Madison, Wisconsin Office Assistant (09/XX-02/XX) Answered student, faculty and community questions about campus involvement Created electronic surveys to distribute to student organizations Assisted Director with projects throughout the year

Leadership Intern (09/XX-05/XX) Helped coordinate student organization recognition events on campus Created policies and guidebook for student leaders

Kohler Co. Kohler, Wisconsin Human Resources Intern (05/XX-08/XX) Recruited, sourced, contacted, and phone screened candidates for open engineering and assistant positions Maintained recruitment database Participated in interviews as well as recruitment, recognition, and staff meetings Shadowed HR Generalists in different departments of the company Worked with employees to develop evaluation surveys for performance and effectiveness of programs

ACTIVITIES

Wisconsin Management Consulting Club (09/XX-Present) President (01/XX-Present), Vice President (09/XX-12/XX) Plan annual event calendar, contact speakers and coordinate events for 25 member organization Worked with events committee to coordinate site visits to four firms in Milwaukee Led design and implementation of organization’s new website

Chazen Museum of Art (09/XX-Present) Docent (10/XX-Present) Selected as only undergraduate docent in a staff of 78 individuals Create and implement interactive museum tours of the permanent collection and temporary exhibitions for

school groups and community visitors Participate in monthly docent meetings with 35 colleagues to develop new strategies for presenting tours

and to review recent acquisitions

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Pat J. Fiedler 625 STATE STREET, APT. # 105 • MADISON, WI 53703

(608) 398-4089 • PFIEDLER@WISC.EDU

EDUCATION University of Wisconsin-Madison Madison, Wisconsin Bachelor of Business Administration degree; May 20XX Double Major: Finance, Investment, and Banking; Management and Human Resources Cumulative GPA: 3.9/4.0 University of Warwick Coventry, England Business and Economics Exchange Program, January 20XX – May 20XX

EXPERIENCE

Lands’ End Dodgeville, Wisconsin Merchandising Intern - Home Division (6/XX – 8/XX)

Developed business plan to attract non-traditional businesses to the uniform market and presented plan to Lands’ End employees and executives.

Determined bath accessory set to launch in Fall/Winter 20XX catalog, negotiated costs and minimum order quantities with vendor.

Analyzed product return statistics and developed action steps to reduce returns and propel additional profit; presented findings during meeting with Home Division merchants and vice president.

Resolved outstanding debt from all Home Division vendors.

Omerta Group London, England Intern (5/XX – 8/XX) Updated internal database and searched for individuals and firms utilizing Bloomberg, the Internet and

financial publications. Processed resumes and assessed candidate skills.

American Express Minneapolis, Minnesota Corporate Finance Intern - Insurance and Annuities Department (6/XX – 8/XX) Produced a detailed forecast of expenses for the remainder of 20XX and for the ten year plan. Increased profitability on insurance and annuity products by completing an in-depth study of all

expenses incurred by these products in 20XX, thus allowing for more appropriate pricing.

ACTIVITIES Collegiate Entrepreneurs Organization Co-Founder (9/XX – Present) Created mission statement and by-laws for 20 member organization. Coordinate speaker events with entrepreneurs throughout the Midwest. Student Leadership Program (SLP) (9/XX – Present) Organization Management Chair (9/XX – 12/XX) Mentored six committee members as they organized, marketed and piloted committee programs. Facilitated organizational roundtable discussions. All Campus Leadership Conference Chair (9/XX – 5/XX) Reorganized and led committee of 12 students in planning and organizing the conference. Managed $5,500 budget and wrote grant to fund additional expenses.

SKILLS

Proficient with Microsoft Excel, Access, PowerPoint, Word; Bloomberg; Outlook

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CONSULTING COVER LETTERS

42

214 State Street, Apt. #2 Madison, WI 53703 February 5, 20XX Ms. Thresa Shultz The Pacific Health Policy Group 500 N. Western Avenue – Suite 214 Lake Forest, IL 60045 Dear Ms. Shultz: I am interested in The Pacific Health Policy Group position you recently posted with the Business Career Center at the University of Wisconsin-Madison. In May, I will graduate from UW-Madison with a double major in Management and Human Resources and Economics. The combination of my educational, extra-curricular and employment experiences have helped me develop a unique skill set for the health care consulting field. My interest in consulting stems from my membership in the Wisconsin Management Consulting Club (WMCC). For the past two years, I have participated in the WMCC case competition which is judged by current and retired management consultants. Last year I received third place and this year I came in second. In addition to my participation in case competitions, I have been a member of a WMCC consulting project. We are assisting the UW-Madison Athletics Food and Beverage Service in identifying appropriate price points for their products. Through interviews and analysis of financial statements we have proposed two options that are currently being considered by staff in this organization. My work experience at the UW-Madison Department of Dermatology Research has also enhanced my consulting-related skills and exposed me to the healthcare industry. In my position, I am responsible for coordinating four major grant proposals. As a department devoted to research, our number one source of funding is through these grants, therefore it is crucial that these proposals be prepared flawlessly. By working effectively with the researchers to get the science portions of the grants coordinated with budgets and other aspects of administrative appendices, the grants continue to meet appropriate deadlines and provide funding for the department. I was very excited to learn about the Medicaid, Medicare, and HMO consulting projects that your firm is involved with and look forward to the possibility of interviewing for the entry-level consultant position in your Chicago office. Enclosed is my resume. Please feel free to contact me at 608.843.0941 or pfiedler@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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319 W. Wilson Street, Apt. #240 Madison, WI 53715 September 24, 20XX Ms. Allison DeYenno Deloitte Consulting 400 One Financial Plaza 120 South Sixth Street Minneapolis, MN 5540 Dear Ms. DeYenno: As a Wisconsin School of Business student at the University of Wisconsin-Madison, I have been exposed to many types of businesses and believe consulting is something in which I can excel. I am excited to apply for the Human Capital Analyst position. After visiting Deloitte at the career fair and attending your campus information session, I understand this position offers diverse experience in multiple fields of consulting and requires a high level of motivation and problem solving skills. I believe my technical competencies, analytical skills and industry experience make me a strong candidate for this position. After holding intern positions at both Integrys Energy Services and Johnson Insurance, I have developed technical skills in client information management, research application and PowerPoint presentations. At Johnson Insurance I was responsible for the portion of the website that illustrated client insurance benefits. I was also the contact person who handled customer questions regarding our website. Additionally, I assisted management in a project utilizing independent online research to create the forms presented to clients outlining regulations regarding their insurance. In my current internship at Integrys Energy Services, I am part of a five person human resources team that is responsible for all areas of HR for over 500 employees. This has helped me to develop not only teamwork skills, but also exceptional communication and leadership skills. I have several responsibilities in my role and have gained extensive exposure to compensation and benefit issues. As an involved student in both clubs and work, I have the ability to manage the transition to a fast-paced, demanding business environment such as that of Deloitte Consulting. My technical capabilities and hands on work experience will allow me to make a strong contribution to your company. I look forward to hearing from you to discuss this opportunity. Enclosed is my resume. Please feel free to contact me at (920) 606-6759 or pfiedler@wisc.edu. Thank you for taking the time to review my resume and consider me for this position. Sincerely, Pat Fiedler Enclosure

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FINANCE, INVESTMENT &

BANKING (BACHELOR AND MASTER)

RESUMES

“Thanks for the offer, but I really don’t want to work here… I just wanted a second opinion on my resume.”

45

Pat J. Fiedler

119 North Bassett Street, #2 Madison, WI 53703

608-264-3901 pfiedler@wisc.edu

EDUCATION

University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Double Major: Finance, Investment and Banking

Risk Management and Insurance Overall GPA: 3.6/4.0

ESCP-EAP Paris, France Study Abroad Program, Spring Semester 20XX

HONORS

Dean’s List (3 semesters); Wisconsin State Academic Excellence Scholar ACTIVITIES

Sigma Phi Epsilon Fraternity (September 20XX-Present) Treasurer, September 20XX-Present • Monitor budget of $50,000 • Raised $2,000 for construction of a study in the fraternity house • Pay house bills and collect dues from members • Prepare bi-weekly financial status updates • Facilitate weekly house budget meetings

Risk Management and Insurance Society; Youth for Understanding International Exchange Program; Enjoy golfing and tennis

EXPERIENCE

Associated Bank Middleton, WI Teller Supervisor, September 20XX-Present • Lead and manage a staff of 7 tellers • Handle up to $9,000 in cash per day • Process deposits, withdrawals, loan payments, and tax payments • Develop strong customer relations while selling new products and services • Refer customers to qualified bankers and investors with personal knowledge of products and

services TECHNICAL SKILLS

Experienced with Microsoft Word, Excel, and Bloomberg GLOBAL PROFILE

Fluent in French Traveled to Italy, Greece, France, and Germany

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PAT J. FIEDLER 257 LANGDON STREET, #2 ▪ MADISON, WI 53703 ▪ 608.444.5810 ▪ PFIEDLER@WISC.EDU OBJECTIVE To obtain a full-time position as a Financial Advisor involving strategic and economic research, preparing

financial plans, and providing quality service and guidance to investors EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Finance, Investment and Banking, Overall GPA: 3.4/4.0 Dean’s List, two semesters Financing 95% of education EXPERIENCE Buttonwood Partners Madison, WI Financial Assistant Intern (11/XX-Present)

• Scrutinize client portfolios and conduct research on stocks, bonds, and mutual funds • Prepare Morningstar reports based on client statements; highlight imbalances and recommend

portfolio reallocation • Manage client information and assist with client meeting preparations • Utilize and continually schedule a 90-Day Call Plan that reinforces contact with highest priority

clients First National Bank of Hartford Hartford, WI Loan Department Assistant and Customer Service Representative (Summer 20XX)

• Analyzed loan files and contacted insurance and title companies regarding needed documents • Answered phone calls and communicated with customers to satisfy their requests

Bookkeeping Department Assistant (Summer 20XX) • Conveyed balance information and specific details to customers about their accounts • Prepared customer bank statements and filed cancelled checks

Jewish Community Center on the Palisades Tenafly, NJ

Senior Camp Counselor and Junior Camp Counselor (Summers 20XX and 20XX) • Worked as a team player with campers and staff in building a sense of community • Practiced teamwork, cooperation, and communication with campers aged 4-9 • Handled conflicts between the children, acting as problem solver

ACTIVITIES Finance and Investment Society Vice President (05/XX-Present)

• Advise and counsel incoming officers regarding organizational operations • Coordinate and plan events to help educate members • Recruit prospective members by speaking to students in introductory finance course Treasurer (05/XX-05/XX) • Implemented new bookkeeping practices to ensure better organization of finances • Collected dues from approximately 175 members and managed funds of $7,500 and budget of $3,500

for the academic year TECHNICAL Proficient in Microsoft Word, Excel, PowerPoint, Access, and FrontPage SKILLS Skilled in Morningstar’s Principia Pro and Capital IQ

47

PAT J. FIEDLER

1402 Regent Street #100, Madison, WI 53711 ● 608-555-3700 ● pjfiedler@wisc.edu EDUCATION_______________________________________________________________________________ University of Wisconsin-Madison Madison, Wisconsin

Bachelor of Business Administration degree, December 20XX Major: Finance, Investment and Banking; GPA: 3.75 / 4.00

University of Cape Town Cape Town, South Africa Study Abroad Program, January 20XX – June 20XX

PROFESSIONAL EXPERIENCE______________________________________________________________ Best Buy Co., Inc. Richfield, Minnesota Financial Analyst Intern Summer 20XX

• Created financial model on labor coverage in all U.S. stores; made recommendations for changes in current labor coverage to potentially generate ~$400 Million in additional revenue

• Tracked & evaluated the financial impacts of various labor tests being performed in individual stores; presented findings to the department

• Analyzed salary data for all 8 U.S. territories; created 5 charts per territory for use in territory presentations • Created a new presentation to educate store and corporate employees on the pre-opening wage budgeting

methodology for new store openings • Worked on a cross-functional team of interns to develop green packaging solutions for Best Buy; presented findings

to executives Accenture Leadership Center, Wisconsin School of Business Madison, Wisconsin Student Coordinator January 20XX – Present

• Assist the director with planning 7 events each semester that teach leadership skills to students • Reconcile finances for 30+ student organizations in the School of Business • Planned and managed “Pay it Forward,” a week-long volunteer event in the School of Business

The Horton Group Waukesha, Wisconsin Summer Intern, Employee Benefits Division June 20XX – August 20XX

• Prepared 5 extensive sales documents and marketing materials for 3 sales agents • Processed small-business employee insurance applications under strict deadlines; followed up with problematic

applications to ensure accurate benefit quotes UW Athletic Department Madison, Wisconsin Collegiate Swimming & Diving Team Manager September 20XX – May 20XX

• Coached 10 high school and 8 college divers through intensive training programs • Assisted at all home and away diving competitions; responsible for assisting the coach 6 days a week during

practices LEADERSHIP EXPERIENCE______________________________________________ _______ General Mills, Inc. – Finance Emerging Leaders Program Minneapolis, Minnesota April 20XX

• Shadowed two Financial Analysts to better understand daily functions and career opportunities at General Mills • Presented a Fiber One Brand financial case with other students to employees & executives

Underclassmen Outreach Committee Madison, Wisconsin Founding Member, Vice President – Finance and Web Design December 20XX - Present

• Co-founded organization to serve underclassmen applying to the Wisconsin School of Business; oversee large-scale events geared toward educating pre-business students about leadership & School of Business resources • Coordinated finances and promotional efforts for “Ignite the Potential,” an event that connected 150 pre-business

students with corporate partners, upperclassmen, and School of Business faculty; managed $15,000 budget

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Pat Fiedler pfiedler@wisc.edu

414.313.3333 Current Address Permanent Address 505 University Avenue, #210 11205 West Washington Street Madison, WI 53703 Milwaukee, WI 53125 Education

University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Double Major: Finance, Investment and Banking; Economics Overall GPA: 3.6/4.0; Financing 80% of education Honors: Puelicher Center for Banking - Chris Bauer Scholarship Recipient; UW Foundation Scholarship; National Dean’s List; Dean’s List (4 semesters); UW Student Government - Freshman Senator of the Year

Experience Barclays Capital New York, NY Investment Banking Summer Analyst, Communications and Media Group, (07/XX-09/XX)

• Evaluated potential acquisition using a merger model to analyze accretion/dilution effects, synergy impacts, and sensitivity to premiums paid and financing options

• Constructed a sum of the parts valuation to formulate a comparative analysis of diversified media companies • Valued companies using precedent transactions and comparable company methodologies • Spread numerous trading comparables for use by entire group during the quarter • Prepared presentation materials for potential transactions across the telecommunication and media industries

Morgan Stanley Madison, WI Wealth Management Intern, (05/XX-05/XX)

• Analyzed clients’ mutual fund positions valued at $3.5M in assets to find underperforming funds and made recommendations for new funds to invest in given market state

• Operated Morgan Stanley software to perform full analyses of clients’ asset allocation • Built expense models for diversified equity portfolios using Excel • Prepared quarterly gain and loss reports for clients’ accounts for tax considerations

Northwestern Mutual Financial Network Milwaukee, WI Financial Representative Intern, (05/XX-04/XX)

• Designed and implemented custom tax sheltered financial plans for personally attained clients • Applied problem solving techniques for retirement, college, and goal planning using tax efficient vehicles

Activities

Investment Banking Club Valuation Leader, Elected Member, (9/XX-Present)

• Instruct junior members in the areas of accounting, finance, valuation methods, financial modeling, and interviewing • Spearhead recruiting efforts at 25 selected bulge-bracket banks, middle market firms, and boutique banks • Research and report on current financial events for weekly discussions with fellow members

UW Nicholas Center for Corporate Finance and Investment Banking Undergraduate Research Associate, (01/XX-Present)

• Work alongside MBA students on diverse real-world financial consulting projects in areas of valuation and business strategy

• Recommended potential capital structures and sources of financing for a startup microfinance investment vehicle • Advised a Fortune 100 company on the optimal capital structure following the end of a joint venture with an

investment firm Investment Banking and Capital Markets Course, (09/XX-12/XX)

• Constructed a pitch book for the announced Mead Johnson Nutrition Company carve-out IPO from Bristol-Myers Squibb that contained company analysis, valuation information, proposed IPO structure, and other financial analysis

• Analyzed and presented strategic alternatives for UniFirst Corporation including an acquisition, LBO, and recapitalization

Interests Competitive Golf, Distance Running, Tennis, Basketball, and Music

49

Pat Fiedler 100 E. Wilson St., Apt. 5, Madison, WI, 53703

(608) 555-1234 • pfiedler@wisc.edu

EDUCATION

UNIVERSITY OF WISCONSIN – MADISON Madison, WI

Master of Science degree, Quantitative Finance, May 20XX

MOSCOW INSTITUTE OF PHYSICS AND TECHNOLOGY (STATE UNIVERSITY) Moscow, Russia

Master of Science degree, Applied Mathematics and Physics with Honor, June 20XX, GPA 5.0/5.0

Bachelor of Science degree, Applied Mathematics and Physics with Honor, June 20XX

EXPERIENCE

STATE OF WISCONSIN INVESTMENT BOARD Madison, WI

Quantitative Finance Intern, June 20XX – May 20XX

• Reported to and worked on CIO projects • Analyzed and regressed earnings on country level • Performed asset allocation analysis and derivatives pricing and consulting

UW-MADISON DEPARTMENT OF FINANCE Madison, WI

Teaching Assistant, Investment Theory, December 20XX – May 20XX Teaching Assistant, Introduction to Finance, September 20XX – December 20XX

• Led weekly discussion sections of 150 students • Consulted students on course problems • Graded midterm and final exams of over 500 students

INSTITUTE OF SOLID STATE PHYSICS (Russian Academy of Science) Moscow, Russia

Research Assistant, Laboratory of Electron Kinetics, September 20XX – July 20XX

• Processed and analyzed raw and final data; administered the Physics laboratory day-to-day operations • Prepared articles for publication and reported to scientific board institute

ACTIVITIES

BOARD OF PHYSICS OLYMPIAD, September 20XX – July 20XX

• Participated in creating and conducting Russian Physics Olympiads and entrance exams to MIPT • Provided lectures, seminars and laboratory studies for student study groups • Assisted and coordinated the organization of MIPT student conference • Instructed in the MIPT Correspondence School

MIPT STUDENT GROUP LEADER, September 20XX – July 20XX

• Provided extracurricular activities for the student group • Executed group communication with Dean’s Office and base cathedra • Led first-year students’ initiation

MIPT SWIMMING TEAM, September 20XX – June 20XX

ARTICLES PUBLISHED

o V. N. Zverev, P. Fiedler, S. S. Khasanov, R. P. Shibaeva, N. D. Kushch, A. V. Kazakova, L. I. Buravov, E. B. Yagubskii, and E. Canadell, Phys. Rev. B 74, 104504 (20XX)

o E. B. Yagubskii, N. D. Kushch, A. V. Kazakova, L. I. Buravov, V. N. Zverev, P. Fiedler, S. S. Khasanov, and R. P. Shibaeva, JETP Letters, Vol. 82, No. 2, 2005, pp. 93–95. Translated from Pis’ma v Zhurnal Éksperimental’noi i Teoreticheskoi Fiziki, Vol. 82, No. 2, 20XX, pp. 99–102.

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PAT FIEDLER 937B Eagle Heights, Madison, WI 53703

608-555-6888 * pfiedler@wics.edu

EDUCATION UNIVERSITY OF WISCONSIN-MADISON Madison, WI Master of Science degree, Quantitative Finance, May 20XX GOIZUETA BUSIENSS SCHOOL, EMORY UNIVERSITY Atlanta, GA Master of Business Administration degree, May 20XX GMAT 740, Merit-based 70% scholarship from Goizueta Business School RENMIN UNIVERSITY OF CHINA Beijing, China Bachelor of Arts degree, English Literature, July 199X EXPERIENCE WISCONSIN SCHOOL OF BUSINESS Atlanta, GA 09/XX-Present Instructor of “Introductory Financial Accounting” and “Accounting Principles”

• Programmed with SAS to analyze effect of shift towards principal-based accounting standards on accounting information quality as well as the stock market reaction and drafted

detailed reviews of relevant FASB announcements in multiple research projects ING INVESTMENT MANAGEMENT LLC Atlanta, GA 09/XX-05/XX Senior Financial Analyst

• Audited the financial statements of a newly acquired subsidiary to ensure proper application of purchase GAAP to the acquisition and reconciled aged ledger vs. actual variances of $2.8 million

• Reduced the subsidiary’s cost by approximately $2.2 million annually by negotiating a new allocation rate with the budgeting office after identifying mismatch between cost and revenue

• Streamlined employee bridge loan collection procedures and shortened the collection period by 30% as well as recovered problematic loans of $1.8 millions

• Oversaw monthly closings for the subsidiary and presented the financial statements analysis package to the Controller and VP Finance every quarter

• Replevied lost funds of $700,000 from bank that had been covered up with complex accounting scheme and bogus accounting records for two years

• Coordinated the 20XX SEC audit in which the subsidiary received a clean opinion DELOITTE TOUCHE TOHMATSU Beijing, China

07/XX-01/XX Senior Auditor • Planned and supervised multiple audit and due diligence projects that covered such industries as

telecommunication, automobile, chemicals and real estate • Saved a potential acquirer from over paying in purchasing a private company which worthies $4

million in book value by identifying significant bad debt risks of the target • Served as acting Controller for a start-up company with assets over $10 million for six months

and established accounting procedures and policies for the company • Reduced interest expense by 15% and expanded line of credit by $0.5 million for a client with

debt over $2.5 million through refinancing and receivable-factoring plan • Led a team of six staff auditors in an Initial Public Offering audit under IAS GAAP and created

financial model for pro-forma financial statements and cash flow projections SKILLS Proficient in SAS, Gauss, PeopleSoft and Microsoft Office Passed CPA exam at one sitting and highly informed of latest changes in GAAP Well-trained in Asset Valuation and Derivative Securities Passed Japanese language proficiency test – level 3 and fluent in Chinese Mandarin

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FINANCE, INVESTMENT &

BANKING (BACHELOR AND MASTER)

COVER LETTERS

“Aha! A clip-on tie! I’m afraid that knocks $5,000 off of your starting salary!”

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Pat Fiedler 366 Langdon Street, Apt. 211 Madison, WI 53703 March 17, 20XX Mr. Mike J. Cozzi Vice President Lazard Middle Market 225 S. 6th Street Minneapolis, MN 53763 Dear Mr. Cozzi: The acquisition strategy employed by Lazard Middle Market to sustain a leading market position in the industry is one I have followed with great interest. Not only does Lazard dominate markets, you strengthen your market position through product innovation, efficient distribution systems and capitalizing on international opportunities. Your way of successfully operating a business is exactly what I am seeking in an organization. I am confident that you will discover my ability to make major contributions as a Financial Analyst upon reviewing the enclosed resume. During my academic career at the University of Wisconsin-Madison, I have striven for excellence in all areas. Coursework in Finance, Investment and Banking has further developed my analytical and quantitative skills. In addition, composition courses have enhanced my written communication skills. My internship with Houlihan Lokey refined my ability to research, analyze and present financial information, as well as perform financial and investment analysis. I have taken the initiative to participate in extracurricular activities that have provided me with an opportunity to complement my classroom experience. I have held several leadership positions that required extensive use of my time management and organizational skills. By administering all of these activities, I have learned to pay great attention to detail and how to prioritize my responsibilities. I am a motivated, hardworking individual with a strong record of achievement. I would greatly appreciate your consideration for this Financial Analyst position. I would like to meet with you at your convenience to share more about my qualifications and what I can offer Lazard Middle Market. Please feel free to contact me at pfiedler@wisc.edu or at 608.255.8956. Best regards, Pat Fiedler Pat Fiedler Enclosure

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E-MAIL FORMAT Dear Ms. Keran: The Finance Rotational Program at Procter and Gamble was brought to my attention through the Wisconsin School of Business Career Center. Based on the requirements listed in the job description and my past experience, I believe that I am an excellent candidate for your program. As such, I have attached my resume. I will graduate in May 20XX from the University of Wisconsin-Madison with a Bachelor of Business Administration degree in Finance, Investment and Banking. My finance major and other coursework in accounting and economics provides a solid background for this position. While in college, I worked on several projects analyzing cash flows and valuing publicly traded companies. Through coursework and projects, I have enhanced my strong analytical and technical skills and have gained an understanding of the many concepts of finance. I also have the ability to communicate those analytical concepts in a clear manner both written and verbally. The skills that I can offer to Procter and Gamble are hardly limited to those gained in the classroom. My internship at National Securities Corporation, a subsidiary of Olympic Cascade Financial, gave me direct exposure to the financial world. There I gained valuable work experience analyzing data, developing spreadsheets, and increasing both written and verbal communication skills through direct contact with clients and brokers. I gained the ability to work well with numbers and convey information in a precise and comprehensive manner. Working in the New Accounts division for a portion of the internship gave me experience dealing with clients’ needs, questions and problems. Not listed on my resume is the internship I am currently involved in at Morgan Stanley. I work directly for an Investment Officer who primarily deals with fixed income securities. In the short time I have been here, I have been exposed to the bond market and options strategy. Lastly, I have been active on Bloomberg. My position as Treasurer of Delta Upsilon fraternity not only enhanced my knowledge of financials, but also allowed me to become further detail-oriented and organized. This position requires a motivated individual in order to take on the many issues that arise while at the same time attending to classroom requirements. This leadership position further enhanced my communication skills, as I was called upon to be assertive and make decisions quickly in a fast-paced environment. I would welcome the opportunity to further discuss my qualifications for working at Procter and Gamble. You can contact me at pfiedler@wisc.edu or at 608.424.6686. Thank you for your time and consideration. Sincerely, Pat Fiedler

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Pat Fiedler 689 Wisconsin Avenue, Apt. C Madison, WI 53706 September 24, 20XX Human Resources-Employment Northern Trust Bank 780 LaSalle Street Chicago, IL 60600 Dear Human Resources Manager: A recent posting on your Web site for a Lending Associate position in your Chicago or Schaumburg offices immediately caught my attention because you are looking for business graduates with strong interpersonal, sales, and analytical skills who aspire to build a strong foundation in commercial or business banking. As a senior studying finance at the Wisconsin School of Business, I am interested in applying the skills I have acquired through my collegiate career towards a banking position with Northern Trust. My educational background at the University of Wisconsin – Madison and an internship position with the State of Wisconsin Investment Board has equipped me with the necessary capabilities to ensure success in the field of finance. The business curriculum, including intensive coursework in calculus, statistics, accounting, and finance, has enhanced my analytical skills, and I have had an opportunity to refine these skills through my position with the Public Domestic Fixed Income Group. I look forward to further developing these skills through a position with Northern Trust and believe my undergraduate experience has given me a strong foundation on which to build a successful career. Aside from attending the University and holding a position with a leading investment firm, I have also had the unique experience of participating in collegiate athletics. Being involved in both a rigorous academic program and a collegiate athletic team has allowed me to develop a strong work ethic and good time management skills to meet the demands of both activities. Furthermore, being a member and co-captain of a nationally ranked team has taught me the importance of striving for common goals, teamwork, and leadership in any successful endeavor. I would enjoy the opportunity to further develop these traits in your Lending Associate position. I am eager to put the skills I have acquired through my academic, internship, and athletic experience to work for you. I would appreciate the opportunity to interview for your Lending Associate position. Enclosed is my resume. I can be reached at 608.445.1998 or by e-mail at pfiedler@wisc.edu. Thank you for your consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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E-MAIL FORMAT

Dear Mr. Pulner: The credit crunch, subprime lending activities and worldwide recession since September have been a direct result of overzealous banking practices. The last few years have been a time for business executives to re-think their long-term strategies. These individuals must rely on the analysis and experience of their investment bankers and other financial professionals to advise and locate capital for growth. The market is expected to rebound in the near future, and what company will be in the best position to fully market their skills and resources? Goldman Sachs is the answer, and I want to play a large role towards rebuilding the global economy in the future. My experience with Robertson Stephens in London allowed me to obtain a competitive advantage over my fellow candidates. I worked directly with a small team of Equity Research Analysts covering the Media and Telecommunications industry. While creating financial models for over 50 European companies, I obtained familiarity with European accounting standards and methods. I can break down and analyze U.S. and difficult European statements. How many other candidates have traveled or worked abroad? While abroad, I also developed great relationships with colleagues from the United Kingdom, Austria, and Sweden. I have already formed a business alliance with my friend in Austria and will continue to grow our partnership in the future. These achievements help to balance my academic success where I have obtained a 4.0 G.P.A in my finance and accounting courses. My life the past year has been very productive. I have been able to see many parts of the world and have been exposed to many different cultures and perspectives. An investment banker not only needs strong analytical and verbal skills, but he/she must possess the personality to maintain relationships, work 90 + hour work weeks and do so under heavy pressure. I am your best candidate to help grow the past success of Goldman Sachs. To maintain the efficiency that resulted in a 14% increase in profits, Goldman Sachs needs the best possible candidate. To preserve the 40% of net revenues from the European and Asian capital markets, Goldman needs people with cultural and global work experience. I have the knowledge, global experience, personality, and motivational drive to succeed. My career focus is in the merger and acquisitions product area within the communications/ media industry. My goal is to work for a company that can really thrive on the “new Wall Street.” Goldman Sachs has proven its power remaining profitable in what was a flat economy while providing advice with communications companies such as Comcast and AT&T. Attached is my resume. I am looking forward to establishing a relationship with you and with Goldman Sachs to discuss possible opportunities in the future. You may contact me at 608.256.4421 or at pfielder@wisc.edu. Thank you for your time and consideration. Best regards, Pat Fiedler

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INFORMATION SYSTEMS RESUMES

“A standard resume would be sufficient, sir!”

57

Pat J. Fiedler pfiedler@wisc.edu 1537 Jefferson St. (608) 251-2105 Madison, WI 53711 Education: University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, December 20XX Major: Information Systems, Overall GPA: 3.5/4.0 Financing 75% of education Honors: Dean’s List (4 semesters) Earl C. Hammer Scholarship Recipient (June 20XX) Experience: UW Athletic Department Madison, WI Recruiting Assistant, UW Football Team (August 20XX-Present)

• Organize and maintain database consisting of several thousand recruits • Design and create mailings using Microsoft Suite XP • Consistently produce results in a fast-paced, demanding environment • Created new tape processing procedure to increase efficiency by 20% • Developed detailed training materials for future assistants Pechiney Plastics Packaging Chicago, IL Information Technology Intern (May-August 20XX) • Planned activities for annual IS communication meeting with team of six staff members • Communicated with clients to design application to optimize machine capacity planning

and forecasting • Developed the application using SQL Server, MS Access, and MS Excel and tested functionality • Designed and developed a web application for “Employee of the Month” program The Marcus Corporation Milwaukee, WI Information Technology Intern (May-August 20XX) • Coordinated and installed system upgrades • Audited and adjusted terminal settings • Setup computers for multiple properties and the corporate office • Designed and implemented data entry macros • Provided help-desk support for computers at the corporate office • Installed and supported virtual private networks to nationwide properties

Technical Skills:

• Programming Languages and Development Applications: C++, JAVA, Visual Basic.Net, Microsoft Access, Oracle, EDW, and ASP.net

• Network Operating Environments: Microsoft Windows NT Server • Workstation Operating Environment: Microsoft Windows XP, and Windows NT • Applications: Microsoft SQL Server, Adobe, Microsoft Office Applications (Word, Excel,

PowerPoint, Microsoft Works, Visio, and Claris Works • Experienced supporting various reporting tools, such as Business Objects

Coursework:

Introduction to Programming (JAVA); Introduction to Data Structures

Activities: Association of Information Systems Professionals (AISP) UW Hoofers Sailing Club

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PAT J. FIEDLER 242 Junction Road, Apt. 34 • Madison, Wisconsin 53717-2102 • (608) 239-4881 • pfiedler@wisc.edu EDUCATION University of Wisconsin-Madison Madison, Wisconsin Bachelor of Business Administration degree May 20XX Major: Information Systems, Overall GPA: 3.2/4.0 Financing 80% of education University of Wisconsin-LaCrosse LaCrosse, Wisconsin General Studies September 20XX-May 20XX EXPERIENCE UW Department of Testing and Evaluation Madison, Wisconsin Computer Programmer June 20XX-Present

• Assist in design and implementation of placement test scoring application and database for UW system schools • Develop Visual Basic modules and C++ libraries for use with new testing software used by the department

Computer Operator September 20XX-May 20XX • Processed item analysis for upper level management use • Executed testing applications on Windows and VAX systems • Provided technical support in a windows environment to fellow co-workers • Answered phones and offered face-to-face customer service in front office

American TV & Appliance Madison, Wisconsin Salesperson May 20XX-August 20XX

• Designed home theatre systems for customers and provided necessary technical support after sale • Exceeded company goals for home audio and video equipment sales on consistent basis

US Army Fort Carson, Colorado Armored Cavalry, Specialist March 20XX-December 20XX

• Taught classes in military skills to groups of up to twenty people • Supervised up to ten people

TECHNICAL SKILLS Operating Systems

• MS-DOS, Windows, UNIX, Linux Programming Languages

• JAVA, C++, VB, SQL, ASP, XML, HTML Databases

• Database design and programming • Oracle, MS Access, SQL Server

Applications

• MS Office, MS Visio, Crystal Reports • MS Visual Studio, JDeveloper, XML Spy • DreamWeaver, Frontpage, Fireworks, Flash, Photoshop

IS COURSEWORK Introduction to Programming (JAVA); Introduction to Data Structures; Technology of Computer-Based Business Systems; Computer-Based Data Management; Analysis and Design of Computer-Based Systems ACTIVITIES Association of Information Systems Professionals (AISP)

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INFORMATION SYSTEMS

COVER LETTERS

“I don’t care if you can break into our mainframe computer… we’re not hiring any programming engineers right now!”

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Pat Fiedler 1409 Regent Street, Apt. #1

Madison, WI 53711 November 7, 20XX Ms. Mary Ann Hall Recruiter Cisco Systems 170 West Tasman Drive San Jose, CA 95134-1619 Dear Ms. Hall: As a Bachelor of Business Administration degree candidate double majoring in Information Systems and Finance, Investment and Banking, I am very interested in seeking an internship with Cisco Systems. I believe that with my educational background comprised of technical and business acumen, I will be able to make a significant contribution to your company. I am interested in your organization because of the active steps it takes towards providing advanced technological solutions to further the development of electronic commerce and networking capabilities. In the course of my studies at the University of Wisconsin-Madison, I have been given the opportunity to take on many challenges, which have helped me evolve into a hardworking, motivated individual. My coursework in information systems, finance, and other business functions has enabled me to enhance my quantitative and analytical skills while strengthening my written and communication skills. As a highly motivated individual, I enjoy the challenge of complex, demanding assignments and like to set expectations for myself above that which is required of me. Additionally, these complex assignments often require many minds to be successful. My roles in several student organizations on campus have allowed me to hone my teamwork skills. I strive to proactively provide creative ideas and solutions to achieve group goals. I believe my knowledge of IS, positive attitude, and teamwork skills would be a valuable asset for your company. I would very much appreciate an opportunity to elaborate on how I could make a substantial contribution by working within Cisco Systems through a personal or phone interview. Your response is welcomed. Please feel free to contact me at 608.441.1525 or at pfiedler@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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E-MAIL FORMAT Dear Mr. Nejedlo: Thank you for talking with me at the Wisconsin School of Business Career Forum about your full-time opening in the Capitol Drive network group. With almost three years experience in Information Services at Harley-Davidson, I am confident you will find my qualifications a perfect match for a Network Support position. My Workstation Support internship at Harley-Davidson has allowed me to develop strong relationships and provide service to hundreds of internal customers on all shifts, at both the Capitol Drive and Pilgrim Road manufacturing facilities. My attention to detail and desire to succeed have enabled me to complete all assignments and resolve problems correctly the first time. I enjoy working with the Information Services team and gladly volunteer to cover any shifts needed to ensure customer satisfaction and manufacturing success. This past summer, I helped to support the UNIX platform at Pilgrim Road, learning how to support engineering systems under the guidance of Mike Rosa. In addition to the skills I have developed as a Workstation Support Intern, I have gained a solid educational background in the Information Systems field from the University of Wisconsin-Madison, while pursuing a second major in Spanish. These courses have given me the opportunity to communicate effectively with a diverse population, solving their technical needs. My position as Director of the Wisconsin Union Directorate Community Services Committee has strengthened my ability to lead a high performance work team. I supervise thirteen employees, develop and maintain a committee Web site, and serve over 730 committee members using information technology as effectively as possible to reduce costs and increase member satisfaction. I am a highly motivated team player with a desire to succeed at everything I do. This is demonstrated in my internship with Harley-Davidson and by past academic and extracurricular achievements. Enclosed is my resume. I would greatly appreciate the opportunity to interview and discuss my qualifications further. Please feel free to contact me at pfiedler@gmail.com or at (608) 217-9936. Thank you for your time and consideration. Sincerely, Pat Fielder

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INTERNATIONAL BUSINESS RESUMES

“Just drop your resume into the slot and we’ll be in touch.”

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Pat J. Fiedler pfiedler@wisc.edu

612.207.4455

Current Address: Permanent Address: 335 State Street, Apt.#4 3044 Jewel Lane Madison, WI 53703 Plymouth, MN 55447 EDUCATION University of Wisconsin-Madison Madison, Wisconsin Bachelor of Business Administration degree, May 20XX Double Major: International Business and Marketing, Overall GPA: 3.3/4.0 International Business GPA: 3.6/4.0; Marketing GPA: 3.5/4.0 Copenhagen Business School Copenhagen, Denmark (Summer 20XX) La Universidad de Seville Seville, Spain (Spring Semester 20XX) Business courses in Spanish; Proficient in Spanish ACTIVITIES UW-Madison Alternative Breaks Program San Juan, Texas Site Liaison (January 20XX)

• Volunteer for La Union del Pueblo Entero (L.U.P.E) • Worked with Mexican immigrants to further organize and enhance their knowledge

on immigration issues and law • Educated local residents of the “colonias” and Mexican migrant farm workers on

L.U.P.E role within the community B.A.S.E (Business Action for Sustainable Enterprise) (September 20XX-Present) UW-Madison International Studies Buddy Program (January 20XX-Present) Mu Kappa Tau, Professional Honorary Marketing Society (September 20XX-Present)

EXPERIENCE The Travel Center Madison, WI Lead Worker / Student Travel Advisor (August 20XX-Present)

• Advise customers on study, work, volunteer, and travel abroad opportunities • Issue, market, organize, and plan Spring Break trips and EuRail passes • Efficiently serve customer’s diverse and unique needs by directing them to

the appropriate resources • Take initiative by creating projects for myself in order to enhance the resources

and services within the Travel Center office • Work cohesively with STA travel and Rail Europe

Chez Foley Restaurant Wayzata, MN Server and Executive Office Assistant (Summer 20XX) • Established a strong team environment with kitchen and dining staff • Created Excel spreadsheets to detail inventory

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608.221.6141

pfiedler@wisc.edu 218 Pinckney Street, Madison, Wisconsin 53703

EDUCATION University of Wisconsin – Madison Madison, WI Bachelor of Business Administration degree, May 20XX Double Major: International Business; Marketing, Overall GPA: 3.5/4.0 Dean’s List; Golden Key International Honour Society; Wisconsin Academic Excellence Scholarship L’Ecole Supérieure de Commerce de Paris (ESCP-EAP) Paris, France Study Abroad Program, Fall Semester 20XX ACTIVITIES AIESEC: International Association of Students in Economics and Business Mgmt. (01/XX-Present) Vice President of Incoming Exchange Committee (09/XX-Present)

• Organize, coordinate, and lead all training and orientation for new members • Determine project scope for AISEC project within the local business community through cold

prospecting and warm-lead sales calls • Created and execute a client information system and implemented within organization

AAF National Student Advertising Competition (09/XX-Present) • Co-develop a $7 M advertising-centered communication plan targeted at state residents for the Florida

Department of Tourism with a value proposition which increased domestic leisure tourism • Perform as Account Executive and Client Service Liaison • Lead fundraising committee through promotional activities, fund canvassing, and corporate

sponsorship initiatives Wisconsin School of Business Student Ambassador (09/XX-05/XX) • Communicated the strategically defined message of the School of Business through public relations

programs and project based initiatives • Hosted, entertained, and acted as ambassador to Alumni and Dean’s Advisory Board members at

special events and marketing-related functions • Participated in numerous recruitment activities at the undergraduate and graduate level

EXPERIENCE Sony BMG-Zomba Label Group/Jive Records New York, NY International Marketing and Sales Intern (Summer 20XX)

• Assisted Jive Records’ A&R department to expand label’s international marketing initiatives • Supervised promotional efforts of marketing representatives in Madrid, Spain and Paris, France • Evaluated Sound Scan and production information to communicate sales trends to label management • Introduced digital sales techniques to combat changes in consumer purchasing trends

Open Door Communications Sister Bay, WI

Marketing Intern (Summer 20XX) • Co-developed an e-marketing campaign for clients through extensive demographic market research

and e-mail list generation • Implemented short-term strategy and long-term goals for e-marketing initiatives • Provided direction for the design and content of e-newsletters and e-mails • Lead the distribution of promotional materials for top-five key clients

Pat J. Fiedler

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MANAGEMENT & HUMAN RESOURCES

RESUMES

“Sorry, there are still no job openings – but on behalf of the personnel department, I’d like to present this award to you,

for having the most improved resume of the year.”

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Pat J. Fiedler Current Address Permanent Address pfiedler@wisc.edu 269 N. Pickney Street 617 Terraview Drive (608) 221-9048 Madison, WI 53703 Green Bay, WI 54301 EDUCATION University of Wisconsin – Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Management and Human Resources, Overall GPA: 3.4/4.0 ACTIVITIES Sigma Iota Epsilon, Honorary Professional Management Fraternity Community Service Member (09/XX-Present)

• Organize cooking and lawn-care activities at the Ronald McDonald House • Assist Vice President with coordinating 3rd annual Charity Olympics • Hosted guest speaker from CUNA Mutual Group

EXPERIENCE Dairy Queen Madison, WI Manager / Shift Leader (05/XX-Present)

• Manage and assign duties to up to six employees per shift • Supervise closing and reconcile cash drawers with sales report • Record store inventory for weekly purchasing

Middleton Indoor Pool Middleton, WI Lifeguard (Summers 20XX-20XX)

• Maintained safety of patrons using facility • Taught swimming lessons for both the facility and the Middleton School District Physical

Education classes • Led classes with up to ten six-year-old children • Managed and maintained the cleanliness and appearance of indoor facility

Pier 64 Steak and Seafood Restaurant Monona, WI Waitress (0/5/XX-08/XX) • Provided patrons with a positive dining experience by answering questions and anticipating

needs • Facilitated monetary transactions and processed accounts at conclusion of shift • Assisted management by closing restaurant nightly

SKILLS Experienced with Microsoft Word and PowerPoint

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PAT J. FIEDLER 16 W. Washington Street

Madison, WI 53703 (617) 406-8726

pfiedler@wisc.edu

___________________________________________________________________________________________________

EDUCATION:

University of Wisconsin-Madison; Madison, WI Bachelor of Business Administration degree, May 20XX Major: Management and Human Resources Cumulative GPA 3.3/4.0

___________________________________________________________________________________________________

SKILLS:

Extensive experience with Microsoft Excel, PowerPoint, Word; Quicken; Outlook; myTrack. Fluent in conversational and written Spanish.

__________________________________________________________________________________________________

EXPERIENCE:

University of Wisconsin-Madison Botany Green House Madison, WI Green House Assistant Jan. XX – Present • Directly assist world class horticulturalist, Dr. Mohammad Fayyaz, manage the green house and garden. • Check daily humidity and temperature, update plant database and repot hundreds of cacti. • Constructed additional outdoor garden section. • Conducted interviews of prospective student-workers.

RZ & Company Madison, WI

Service and Sales Coordinator Aug. XX – Dec. XX • Assisted clients by scheduling appointments, answering questions and working the register. • Trained all staff on computer software. • Opened and closed the salon.

Mr. Pancake Restaurant Osakis, MN

Server Summers 20XX – 20XX • Trained five new servers regarding company policies and appropriate conduct. • Served patrons in an efficient and systematic manner.

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PAT J. FIEDLER 544 MIFFLIN STREET 608.254.7545 MADISON, WI 53703 PFIEDLER@WISC.EDU EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Management and Human Resources, Overall GPA: 3.3/4.0 Sitting for Professional in Human Resources (PHR) Certification Exam, May 20XX EXPERIENCE University of Wisconsin Medical Foundation Madison, WI Human Resources Intern (05/XX-Present)

• Compile and analyze market data for yearly pay structure reviews • Present UWMF corporate compensation system to new hires at employee orientation sessions • Develop content to be effectively communicated via the company Intranet • Contact organizations to obtain performance evaluation and pay practice information • Field department-related questions from internal and external customers • Organized United Way’s Day of Caring activities for forty employee volunteers The Wisconsin Union Madison, WI Hotel Coordinator and Human Resources Training Facilitator (06/XX-05/XX) • Confirmed all reservations and coordinated special events • Prepared all hotel invoices, reviewed financial reports, and transferred data to new system • Trained twelve staff members on reservation system and customer service etiquette • Conducted a survey and two focus groups to explore level of employee satisfaction • Presented recommendations to managers on ways to improve employee retention

St. Mary’s Hospital Madison, WI Rehabilitation Assistant (09/XX-06/XX)

• Assisted in the scheduling of four nurses and three specialists • Served food and brought deliveries to patients • Cleaned and prepared rooms

ACTIVITIES Society for Human Resource Management (SHRM) (09/XX-Present) Director of Events (05/XX-Present)

• Coordinate ten events including field trips, company presentations and social events • Lead committee meetings and delegate projects to ten members • Work with financial team and external relations committee to budget club funds and promote the

organization on a local and national level

Community Service Committee Member (09/XX-05/XX) • Assisted in designing promotional materials and coordinating three community service events Sigma Iota Epsilon (SIE), Honorary Professional Management Fraternity (01/XX-Present) Events Director (09/XX-05/XX) • Organized and planned twelve seminars and arranged for guest speakers • Planned four socials for members including the Mystery Bus Tour

Enjoy horseback riding and skiing

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PAT FIEDLER

970 University Avenue, Madison, WI 53706, (920) 651-7302, pfiedler@wisc.edu

EDUCATION University of Wisconsin-Madison, Madison, WI Bachelor of Business Administration degree; 05/XX Major: Management and Human Resources; Major GPA: 4.0/4.0

HONORS Dean’s List (7 Semesters) Leadership Certificate from the Dean of Students Office, 12/XX Excellence in Student Leadership Award: UW-Madison Outstanding Leader of the Year, 12/XX

EXPERIENCE YWCA Employment and Training Annex , Madison, WI Wisconsin Idea Undergraduate Fellow 04/XX-Present

o Arrange a 12-session Career Skills Development Workshop Series for program participants o Enlisted 10 local employers to use the YWCA Job Options Program as a recruitment source o Create a Hiring Processes and Procedures booklet for YWCA Case Managers and program participants o Obtained University support and $5000 in funding from Wisconsin Idea Undergraduate Fellowship Program

Epic Systems Corporation, Verona, WI Travel Department Assistant, 08/XX-Present

o Manage the on-time completion of over 1,000 employees’ travel plans o Research and document airline, hotel and car rental rates in California, Oregon, Washington and Nevada

Aldi Inc., Madison, WI District Manager Intern, 06/XX-08/XX

o Worked alongside district managers and executive directors to supervise individual stores and implement corporate policies and goals

o Created monthly budgets worth up to $500,000 for stores to meet o Ran two audits per month, as well as occasional inventory counts, detailing the operations of store merchandise and

employees o Aided in hiring processes by screening over 300 employees and assisting with interviews

Sears Holdings Corporation Hoffman Estates, IL Project Management Intern 05/XX-08/XX

o Restructured Kmart’s seasonal hiring process by creating the “SMARTER Seasonal Hiring Program” for Kmart stores o Composed policy for displaying compliance posters and communications within all Kmart stores o Audited the human resources area of one Kmart Store in Illinois

ACTIVITIES University of Wisconsin-Madison McBurney Disability Resource Center, Madison, WI Conference Coordinator, 06/XX-Present

o Design, coordinate, and evaluate the First Annual Deaf Advocacy and Awareness Conference for the University of Wisconsin, the City of Madison, and surrounding areas

o Create Deaf Advocacy and Awareness Conference Planning Guide to ease the annual planning of the event o Acquired conversational skills in American Sign Language

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MANAGEMENT & HUMAN

RESOURCES COVER LETTERS

“Your cover letter is a joke… I’m impressed!”

71

Pat Fiedler

555 Mills Street, Madison, WI 53705 608.238.3369, pfielder@wisc.edu

March 3, 20XX Ms. Jill Smith Manager Ann Taylor Loft 1621 Deming Way, Suite 110 Middleton, WI 53562 Dear Ms. Smith: Your part-time Assistant Manager position that you posted on the University of Wisconsin-Madison Student Job Center site is of interest to me because of my desire to work in retail and manage people. I am living in the Madison area and attending the University of Wisconsin-Madison. I am working towards a Bachelor of Business Administration degree in Management and Human Resources. Enclosed is my resume. My current position as a part-time Sales Associate at the Gap has given me the opportunity to learn many details of the retail industry. I have outstanding customer service and communication skills and am a hardworking individual. I believe these skills and experiences will allow me to make a meaningful contribution to your store. I am able to begin work immediately and can work part-time throughout the school year. Please feel free to contact me at 608.238.3369 or at pfielder@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler Pat Fielder Enclosure

72

PAT FIEDLER

717 E. Johnson, Apt. #5, Madison, WI 53703 608.777.8998, pfiedler@bus.wisc.edu

September 24, 20XX Mr. Carl Banding Johnson & Johnson 501 George Street New Brunswick, NJ 08901 Dear Mr. Banding: Katie Miller suggested that I contact you concerning potential career opportunities at Johnson & Johnson. I am a highly motivated, hardworking student who will graduate from the University of Wisconsin-Madison in December 20XX with a major in Management and Human Resources. My strong business background and extensive work experience would be an asset to Johnson & Johnson in the Leadership Development Program. Throughout my college career, I have actively pursued unique opportunities to gain a variety of work experiences and an increased level of cultural awareness. Working at an IT consulting firm in Madison, WI, a railroad company in Tokyo, Japan, a plastic packaging corporation in Chicago, IL, and studying in Vienna, Austria have provided me with the opportunity to experience different corporate and cultural environments. As a result, I feel confident in my ability to quickly adapt to new situations and work with people from diverse backgrounds. Specific management responsibilities have helped me strengthen my leadership and organizational skills while becoming very detail-oriented, all of which are essential for this position. While working at Berbee, the IT consulting firm, I maintained print vendor relationships, communicating specifications and developing a timeline for print projects, which required close attention to detail and coordination between key contacts. To revise existing data sheets at Pechiney Plastics Packaging, I communicated with market managers, researchers and technicians to ensure the data sheets were both technically accurate and consistent with their image. In group settings, my vision, clear communication, and efficiency helped steer projects from conception to completion. With these unique experiences, strong leadership, and communication skills, I am qualified and eager to work for Johnson & Johnson. Enclosed is my resume. Please feel free to contact me at 608.777.8998 or pfiedler@wisc.edu. I would appreciate your consideration for the Leadership Development Program. Thank you for your time. Sincerely,

Pat Fiedler Pat Fiedler Enclosure

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Daniel Keller

298 Lowell Avenue, Madison, WI 53701 608.257.9041, pfiedler@wisc.edu

March 7, 20XX Mr. Andrew Keil Executive Director CornerStone Center 2250 Tenth Avenue Minneapolis, MN 55114 Dear Mr. Keil: After hearing about the Business Manager position available at the CornerStone Center from your co-worker Diane Rollin, I was immediately drawn to this position. Diane told me a great deal about the Center and I believe my work experience, enthusiasm and strong work ethic make me a strong candidate for this position. I will graduate from the University of Wisconsin – Madison with a Bachelor of Business Administration degree and a major in Management and Human Resources this August. During my college experience, I worked in a six month internship as a Business Analyst at Target Corporation. My responsibilities there included managing a multi-million dollar monthly budget and forecast, analyzing numerous financial reports, as well as communicating daily with vendors, my buyer, and manager. I controlled millions of dollars of inventory while working to drive sales and maintaining spending budgets in the fast-paced world of retail. Along with my business responsibilities at Target, I have spent a great deal of time working with the Volunteer Council. I have always been drawn to social service involvement but recently have felt the need for a more direct role. I feel the work conducted at the CornerStone Center is extremely valuable and I believe the Business Manager position would be a great fit with my business skills as well as my professional goals. Enclosed is my resume. I would be pleased to meet with you at your convenience to further discuss my skills and background. You can contact me at 608.257.9041 or pfiedler@wisc.edu. Thank you for your time and consideration. I look forward to hearing from you. Sincerely,

Pat Fiedler Pat Fielder Enclosure

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2818 Curry Parkway, #4 Madison, WI 53713

January 20, 20XX Ms. Regina Lord Recruitment & Development Specialist Lands’ End 5 Lands’ End Lane Dodgeville, WI 53595 Dear Ms. Lord: Our telephone conversation concerning the Human Resource Assistant Manager position was informative and helpful in my decision to actively pursue this job. Because I have had the opportunity to gain related work experience in human resources, I am confident that this position would be exciting and challenging. I am currently working as both a Field Operations Hiring Specialist with the University of Wisconsin Survey Center and as a Service Coordinator at a local salon. My position at the University has allowed me to gain valuable experience in the areas of recruiting, interviewing, and selection. The position at Cameo Spa Salon has provided me with insight into the service industry, as well as helped me enhance my interpersonal and customer service skills with a diverse clientele. In May 20XX, I will receive my Bachelor of Business Administration degree from the University of Wisconsin-Madison with a major in Management and Human Resources. I also expect to sit for the PHR exam in May 20XX. In addition to my education, I have worked nearly full-time, year round, to pay for school and living expenses. This has strengthened my time management skills as well as permitted me many opportunities to complement my classroom experience. I am extremely excited about the possibility of working at Lands’ End and believe that I have the necessary qualifications, motivation, and enthusiasm to make a positive contribution to the Human Resource Assistant Manager position. I would greatly appreciate the opportunity to meet with you at your convenience. Enclosed is my resume. You can reach me at 608.271.5525 or at pfiedler@wisc.edu. Thank you for your time and consideration. Sincerely,

Pat Fiedler Pat Fiedler Enclosure

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MARKETING RESUMES

“Your top ten list of why I should hire you is creative, but I was expecting a resume.”

76

Pat J. Fiedler 435 W. Gilman Street Madison, WI 53703

608.251.2539 pfiedler@wisc.edu

Objective To bring energy, dedication, and innovative thought to a summer marketing position Education University of Wisconsin-Madison • Madison, WI Bachelor of Business Administration degree, December 20XX Major: Marketing, Overall GPA: 3.6/4.0 Dean’s List (2 semesters) Activities Mu Kappa Tau, Professional Honorary Marketing Society (09/XX-Present)

Executive Board, Co-Director of Networking Events (01/XX-Present) • Develop agendas and lead weekly committee meetings • Manage the largest portion of Mu Kappa Tau’s budget, over $5,000 • Plan events such as social activities, banquets, and trips for over 180 members • Assign specific tasks to committee members and manage closure of tasks

Events Committee (09/XX-12/XX) • Planned and collected donations from local businesses to fund social activities • Interviewed potential vendors and negotiated contracts for food and entertainment

Enjoy hiking and camping

Experience Wisconsin Lottery • Madison, WI Special Events Intern (06/XX-Present)

• Create and coordinate educational and informational materials for viewing and distribution

• Communicate professionally with players about the Lottery • Represent the Lottery at special events throughout Wisconsin

Target • Madison, WI Team Member (11/XX-05XX)

Assisted customers in selecting apparel in children’s clothing department Organized and assembled story displays Designed store signs on compute Operated cash register and reconciled cash drawer Maintained orderliness of clothing department Operated switchboard All About Parties • Grayslake, IL Party Planner (05/XX-08/XX) • Coordinated 15-20 parties of 40 or more people as well as interacted with adults and

children for planned events Global Profile Traveled to Mexico, Costa Rica, and Nicaragua; Conversational in Spanish

77

Pat Fiedler

5325 North Hill Drive • Madison, Wisconsin 53705 608.263.6744 • pfiedler@wisc.edu

Objective Highly motivated and driven professional seeking a summer position in Sales Education University of Wisconsin-Madison Madison, Wisconsin Bachelor of Business Administration degree, May 20XX Major: Marketing, GPA: 3.2/4.0 Budapest University of Economic Sciences Budapest, Hungary Exchange student with concentration in Marketing, Spring Semester 20XX Experience Chadbourne Hall Madison, Wisconsin Student Supervisor 08/XX-Present

• Supervise ten student desk workers at a dormitory open 24 hours • Schedule five student desk workers • Calculate student time cards

Student Desk Worker 08/XX-Present

• Maintain a location for the sale of selected amenities to students • Deposit student funds into UW Choice Accounts • Coordinate the delivery of mail to students • Coordinate housing for summer conference participants

The Limited, Inc. Madison, Wisconsin Sales Representative 09/XX-12/XX

• Operated cash registers for transactions • Observed and maintained corporate standards • Assisted customers in the selection of merchandise

Activities

Mu Kappa Tau, Professional Honorary Marketing Society 09/XX-Present Networking Events Committee 01/XX-Present • Assist in developing all promotional materials and planning three activities each semester • Work on a committee of ten members • Communication liaison between members and directors

Badger Buddy, 09/XX-01/XX; Rotary Foreign Exchange Student, 01/XX-12/XX

78

PAT J. FIEDLER

pfiedler@wisc.edu Current Address Permanent Address 1589 Henry St., Apt. 4 1121 Rimrock Rd. Madison, WI 53703 Eau Claire, WI 53559 EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Marketing, Overall GPA 3.5/4.0 Dean’s List (2 semesters); National Society of Collegiate Scholars EXPERIENCE Coca-Cola North America Madison, WI Campus Marketing Intern (05/XX-Present)

• Increase Coca-Cola brand visibility and presence on and around campus • Implement promotions targeted toward college students to increase consumer

awareness and brand loyalty • Display the current nationwide point of sale promotions • Oversee general brand maintenance and upkeep of product displays in University-

owned facilities • Ensure correct merchandising of Coca-Cola products Wisconsin Badger Yearbook Madison, WI Marketing Director (09/XX-05/XX) • Created and implemented strategic marketing plan to increase visibility and sales

using existing customer database information • Organized and led marketing staff activities and promotional events • Led and managed core group of ten Marketing Team volunteers Business Manager (09/XX-09/XX) • Managed all customer and financial issues for student organizations, updated and

ensured accuracy of bookkeeping, and adhere to organizational budgets • Created and implemented functional order and customer tracking system The Nitty Gritty Madison, WI Hostess (09/XX-09/XX) • Coordinated reservations and planned effective seating arrangements • Assisted waitstaff in running credit card and printing tickets

ACTIVITIES Mu Kappa Tau, Professional Honorary Marketing Society (09/XX-Present) Fundraising Director (05/XX-Present)

• Develop and manage a spreadsheet for monitoring inventory levels • Work with vendors to develop SOB products and organize school sales • Supervise and oversee eight fundraising committee members • Promote SOB Wear on Web site and promotional brochure

Meriter Hospital Volunteer (12/XX-Present) Cuddler in the Special Care Nursery (01/05-Present) • Comfort newborn babies by giving human interaction and affection • Assist with various tasks to create a more efficient workplace for the nurses

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PAT J. FIEDLER pfiedler@wisc.edu CURRENT ADDRESS: 533 W WASHINGTON AVENUE, #3 • MADISON, WI 53703 • 608/239-1880

PERMANENT ADDRESS: 2208 SE LAKE VICTORIA • ALEXANDRIA, MN 56308 • 320/763-4170

OBJECTIVE To obtain a full-time position in Marketing where my education coupled with my can do attitude, strong work

ethic, and desire to be part of an outstanding team will add value to the company’s business

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Marketing, Cumulative GPA: 3.4/4.0; Dean’s List, two semesters Financing 85% of education

EXPERIENCE Stephan & Brady, Advertising and PR Agency Madison, WI Account Service Intern (08/XX-Present)

• Compile competitive advertising tracking information for clients • Update account status reports and monitor weekly creative logs • Create PowerPoint presentations for new client meetings • Complete project dealing with target segments of key accounts including the Wisconsin Milk Marketing

Board and the National Honey Board

General Mills, Inc. Minneapolis, MN Business Management Associate Intern, Convenient Solutions (Summer 20XX) • Analyzed sales volume and performed a SKU Rationalization on General Mills products available in the

convenience store channel which reduced price list offerings by 17.2% • Developed a forecast timetable and created a forecast accuracy tracking system • Collected initial research information on competitive convenience packaging which led to packaging

innovation in the convenience store channel

United States Olympic Committee Colorado Springs, CO Olympic Alumni Relations Division Intern (Summer 20XX)

• Spearheaded the production of The Olympian magazine Summer 20XX issue with circulation to 6,000 Olympians and the U.S. Olympic Committee

• Wrote athlete bios and 80% of the articles and news briefs featured in The Olympian • Arranged Olympian speaking engagements for youth camps and media • Developed a training manual for future Alumni Relations Division interns Northern Heart Media Alexandria, MN Marketing and Web Development Intern (Summer 20XX) • Developed vikingland.com, an online resource for 40 communities in west central Minnesota • Coordinated promotion techniques including community event appearances and print advertising

Alexandria Lakes Area Chamber of Commerce Alexandria, MN Community Information Specialist (08/XX-08/XX)

• Implemented and investigated marketing techniques to promote Alexandria businesses and tourism • Assisted in the coordination of community festivals and events • Provided superior customer service by prioritizing tasks to effectively deal with multiple customers

ACTIVITIES Tangled Up In Blue Women’s A Cappella Madison, WI Vocalist (09/XX-Present) • Rehearse 6-10 hours per week with weekend community performances • Featured soloist on CD entitled State Street, released May 20XX Marketing Director (12/XX-08/XX and 02/XX-10/XX) • Coordinated CD distribution and maintained relationships with buyers • Promoted concerts through print and online advertising; designed concert program Enjoy singing, dancing, and playing piano

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MARKETING COVER LETTERS

“My dad’s caught the entrepreneurial bug… but he thinks small.”

81

E-MAIL FORMAT

Dear Mr. Smith: This cover letter has been in the works for four years! The summer after my freshman year at the University of Wisconsin-Madison, I worked at the front desk of the Best Western Inntowner. From the first day of Hot Dog High, I was enchanted with the Wienermobile. Since then, I have tracked the Wienermobile and its promotions, broke out in full smile upon the sight of the Wienermobile, and even met a few Hotdoggers. I am confident I can offer Oscar Mayer a combination of excellent communication skills, an upbeat personality, and professionalism both on and off the job. For these reasons, I have attached a resume outlining my capabilities and skills. The abilities and enthusiasm I can bring to Oscar Mayer as a Hotdogger will make a significant contribution to the Wienermobile tour. Through my past opportunities with Marketing Werks as a mobile marketer, I gained valuable experience in interacting with the public, utilizing promotional materials to increase brand awareness as well as working with local media. During my internship at Lands’ End, I was able to learn even more about business-to-business marketing, organization of event sponsorships, and effective public speaking skills. Finally, my promotion at the UW Foundation exemplifies my motivation, dedication, and attention to detail. This promotion required a large amount of work to be done in a team environment further strengthening my ability to work in a group. In addition to these important qualities, I am a fun and outgoing individual. I consider meeting new people and traveling to new places – especially while promoting a product I am familiar with and love to eat – a pleasure, not a job. I know I would put forth 110% effort to ensure the success of this program. I set high standards for my work and am known for my ability to follow through and exceed my goals. It has been a long wait since the Summer of 20XX, but I am still thrilled with the possibility of becoming a Hotdogger. I am available as of January 30, 20XX so should you have an opening, I would appreciate the opportunity to further discuss the position. Attached is my resume. Please contact me at 608.239.3518 or at pfiedler@wisc.edu. Sincerely, Pat Fiedler

82

LETTER FORMAT

Pat Fiedler

224 Harbour Town Dr. Apt. 24 ● Madison, WI 53717 ● 608.824.2442 pfiedler@wisc.edu

January 14, 20XX Mr. Tim Funk Senior District Sales Manager GlaxoSmithKline 301 East Cherokee Road Lake Forest, IL 60045 Dear Mr. Funk: Gail Stedman and I recently had the opportunity to talk about careers in pharmaceutical sales and she provided me with very valuable insight and advice on the field. She suggested that I contact you about possible career opportunities with GlaxoSmithKline. Sales interests me because of the challenges and competitive nature of the profession. Through my experience in retail sales, I know the thrill and excitement of getting a sale, but at the same time I know the disappointment that comes with missing a sale and the importance of moving on. I also enjoy interacting with customers and selling them merchandise that meets their needs. Currently, I am a sales intern with the American Red Cross where I am directly responsible for the planning and implementation of the School Safety Initiative. Some of my responsibilities include conducting market research, attending meetings with the sales team, and preparing and giving presentations to potential customers. I have a solid educational background in the marketing field from the University of Wisconsin-Madison. My marketing courses have furnished me with the knowledge needed to promote a product with confidence. For the past two years, I have also been a member of Mu Kappa Tau, the Professional Honorary Marketing Society which provides a forum for public speaking and promotion – all skills vital to sales. My goal is to take the valuable skills I have learned in college and adapt them in a pharmaceutical sales position. I am an enthusiastic, highly motivated team player, which is demonstrated in my current position and by past academic and extracurricular achievements. Enclosed is my resume. I would appreciate the opportunity to interview and discuss my qualifications further. You can contact me at 608.238.4238 or at pfiedler@wisc.edu. Sincerely, Pat Fiedler Pat Fiedler

Enclosure

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E-MAIL FORMAT

Dear Mr. Johnson: Tim Reynolds suggested I contact you regarding the internships that you are offering this summer. Upon graduating in December 200X, I plan on pursuing a career in events marketing and feel either the Special Events or Special Guest Center internship would enable me to contribute most to the success of the Wisconsin State Fair. What interests me the most about this field is the way it combines people interaction with the excitement of planning and coordinating a successful event. I am a people-oriented person who will go to great lengths to ensure that people have a satisfying and pleasurable experience, taking on any obstacles that come with it. Events have always been a part of my life. At the age of 5, I was in charge of folding t-shirts for the Bastille Day run. As I got a little older, I helped register the participants and organize and distribute race materials. When I was 13, I volunteered every summer at the Zoo Ball, a charity event held at the Milwaukee County Zoo. I helped with everything from mailing the invitations to greeting the guests as they arrived at the event. Each year I was asked to come back as a volunteer. Even now, I really enjoy throwing monthly theme dinner parties for my family and friends. At the end of each dinner, I am always asked when the next one is. At UW-Madison, I had the opportunity to be a conference committee chair for the state Society of Human Resources Management (SHRM) conference in the Spring of 200X. As a committee chair, I helped organize and run the state SHRM conference. In addition, I designed the conference materials given to each of the 300 participants. The conference was so successful that its model is being used for future conferences. My work experience has given me a strong understanding of the time and preparation it takes to create a successful event. As a caterer for Charles Catering, I participated in every part of the event process: the set up, the actual event, and the take down. Working at the Kohl Center in Madison, I have come to realize that a smoothly run event is dependent on good communication and well thought out coordination of people. I believe my dedication to achieving the end result and my ability to creatively address challenges in combination with my capacity to deal with multiple tasks simultaneously makes me an excellent candidate for either one of these internship positions. Attached is my resume. I look forward to telling you more about my experiences. Please feel free to contact me at 608.255.2745 or through e-mail at pfiedler@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler

84

LETTER FORMAT Pat Fiedler pfiedler@wisc.edu

403 W. Washington Avenue, #2 Madison, WI 53703

608.441.0286

January 14, 200X Mr. Ivan Evenson EF Education 1 Education Street Cambridge, MA 02141 Dear Mr. Evenson: As an enthusiast for travel and culture, I am a person who believes that an international education can change lives. As a leader in the international education industry, the influence of EF Education is an undeniable force in many people’s lives. To work in and promote an international environment greatly interests me. I am confident that I can contribute to your team as a Tour Consultant. Enclosed is my resume. I will be graduating from the University of Wisconsin-Madison with a Bachelor of Business Administration degree in Marketing in May 200X. I have been able to complete some of my coursework abroad where I could experience and live in different cultures firsthand which is an essential ingredient for a Tour Consultant. My experience abroad allowed me to get a closer look at intercultural exchanges while perfecting my foreign language skills. Outside of the classroom, I am applying what I have learned in two different part-time positions. As a Marketing Assistant for Clear Channel Entertainment, I have gained exposure to the music and entertainment industry. I have enhanced my marketing and communication skills by promoting concerts and theatre events in the Madison area. In my second position, I am the Career Event Coordinator Assistant at the School of Business Career Center. While my position as a Marketing Assistant shows me the aspects of marketing, my position as the Career Event Coordinator Assistant has enabled me to work on the other side of the marketing/promotions field, preparing for and implementing events. Coordinating career events has permitted me to work in a collaborative environment where setting goals and motivating people to action is necessary. I am team oriented as well as solution driven. I am extremely excited about the possibility of working for EF Education. I believe that I have the skills, motivation, enthusiasm, and international exposure to make a positive contribution to your company. Thank you for your time and consideration. You may reach me at 608.441.0286 or at pfiedler@wisc.edu. Sincerely,

Pat Fiedler Pat Fiedler Enclosure

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OPERATIONS & TECHNOLOGY MANAGEMENT

RESUMES

“Yup… I see the problem he’s having with his resume… He’s trying to hard sell a weak academic background

when he could really embellish his actual field experience and play off his practical qualifications…”

86

Pat J. Fiedler

234 Randolph Drive, Apt. 203-D pfiedler@wisc.edu Madison, WI 53703 (608) 239-1273

Education University of Wisconsin – Madison Madison, WI

Bachelor of Business Administration degree, December 20XX Double Major: Operations and Technology Management; History Overall GPA: 3.3/4.0

Experience Yahara Soccer Club Madison, WI Head Coach: U-15 and U-18 Girls Premier Teams (8/XX-Present)

Plan, organize, and instruct three to six practice sessions and games per week Design and organize instructional camps for 40 to 50 players Proactively develop players’ technical and tactical skills Earned United States Youth Soccer Association National D-Level Coaching License

Central Japan Railway Company Tokyo & Nagoya, Japan Intern (Summer 20XX)

Participated in rotational program in Operations and Marketing departments Part of team that worked on an integrated operations and marketing research project

“Increasing Competitive Advantage for Bullet Train Company against Airline Carriers” Assisted in scheduling bullet train, train movement, and maintenance Assisted in creating new online ticket reservation system

UW Recreational Sports Madison, WI Intramural Sports Supervisor and Official (9/XX-3/XX)

Supervised two to eight intramural sports officials Officiated intramural soccer, floor hockey, and softball Wrote and revised rules for intramural soccer and floor hockey

Activities Alpha Delta Phi Fraternity (09/XX-Present)

President (9/XX-Present) Facilitate daily house functions and events Serve as liaison between active chapter and alumni association Preside over Chapter’s nine-member Executive Board and three appointed committees Interview and hire current House Director Recruitment Chair (1/XX-5/XX) Planned and executed three to four events per week during three-week recruitment period Increased chapter membership by 40%

Play football and hockey; Enjoy photography and hiking

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CURRENT ADDRESS PERMANENT ADDRESS PPAATT JJ.. FFIIEEDDLLEERR 527 Wilson Street 60 Tucker Street Madison, Wisconsin 53703 Fridley, Minnesota 55432 608.256.1201 612.574.1224 pfiedler@wisc.edu pfiedler@aol.com EDUCATION University of Wisconsin-Madison ● Madison, WI Bachelor of Business Administration degree, May 20XX Major: Operations and Technology Management with a Specialization in Supply Chain Management Overall GPA: 3.4/4.0 Taking three credit graduate level marketing course (Strategic Global Sourcing) EXPERIENCE Market Square Theater ● Madison, WI Floor Staff (October 20XX – Present) • Sell tickets and concessions while working efficiently and displaying strong customer service • Trained three new employees Harley-Davidson Motor Company ● Milwaukee, WI Parts and Accessories Supply Chain Intern (June 20XX – December 20XX) • Individually managed 500 SKUs with annual revenue of over $20 million • Forecasted, scheduled orders, and managed inventory using inventory planning software • Worked with 30 suppliers including international suppliers in Germany, Italy, and Taiwan • Collaborated with engineers, category management, and a supplier to bring product from concept to market in six weeks • Communicated with management and marketing to manage a major Christmas promotion • Intern leader on aged receivers initiative which eliminated over 150 unnecessary invoices Shure Inc. ● Chicago, IL Supply Planner (May 20XX – August 20XX) • Defined process for creating material masters in SAP • Developed process for maintaining material data accuracy • Reviewed projected obsolescence to disposition material • Balanced production v. capacity constraints at a manufacturing facility Skills • Exposure to SAP and ERP systems • Proficient using Manugistics and AS/400 • Extensive experience working with Microsoft Office Suite • Knowledgeable on ISO:9001 requirements and compliance Activities Madison United Soccer Club (April 2004 – Present) • Practice weekly and one to two games each weekend • Volunteer on fundraiser efforts Arlington Curling Club (November 2008 – Present) • One match every week and multiple weekend tournaments Enjoy working out, movies, cooking, and traveling

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OPERATIONS & TECHNOLOGY MANAGEMENT COVER LETTERS

“What we’re looking for is someone with a keen memory for details.”

89

E-MAIL FORMAT Dear Ms. Thomas: The opportunity to bring in fresh insights and new ideas to the Buyer internship for the Oshkosh Truck Corporation is a task I am ready to take on. I will be graduating in December 20XX with a Bachelor of Business Administration degree from the University of Wisconsin-Madison majoring in Operations and Technology Management. I am prepared to bring my strong organizational, problem-solving, and decision-making skills to this position. The abilities I have strengthened during my college career coincide well with the skills that Oshkosh seeks for the Buyer intern position. My business studies have provided me with strong skills and insights into the operations world. Many of my group projects have enhanced my teamwork and communication skills, enabling me to learn quickly and pay attention to detail. Outside the academic world, I hold a part-time job as a waitress at Paisan’s Restaurant and volunteer my time with GUTS, a tutorial service. I enjoy working with people and these activities have made me attentive to customer’s needs, as well as strengthened my time-management skills. I would greatly appreciate the opportunity to discuss this position with you. Attached is my resume. You can reach me at pfiedler@wisc.edu or at 608.251.3321. Thank you for your time. Sincerely, Pat Fiedler

90

LETTER FORMAT Pat Fiedler pfiedler@wisc.edu

334 Mifflin Street Madison, WI 53706

608.255.6810 March 5, 20XX Mr. Thomas Burk HR Representative Frito-Lay 2770 Kennedy Drive Beloit, WI 53511 Dear Mr. Burk: Who can resist the crunch of Ruffles or the taste of cheesy Cheetos? As an avid consumer of Frito-Lay products, I feel I know the product well and would be perfect for your Operations Resource Front Line Manager position. I will be graduating in May 20XX from the University of Wisconsin-Madison with a Bachelor of Business Administration degree majoring in Operations and Technology Management. Throughout my academic studies, I not only acquired the necessary skills to prepare me for a career in operations, but also hands-on experience in front line management while interning at Kraft Foods/Oscar Mayer Division in Madison. My responsibilities at Kraft/Oscar Mayer enhanced my decision-making and cost efficiency skills. While working there I was in charge of a team of five people which enabled me to become experienced with team-oriented situations. In addition to my work experience, I studied abroad in Monterrey, Mexico for four months and have a solid understanding of Spanish. This experience allowed me to see how businesses operate in other countries. I also am a member of the International Business Student Association and as Treasurer, I manage our account and funds totaling over $10,000. I am confident that with my experience and educational background I can make a significant contribution to Frito-Lay and the effectiveness of your operations. Enclosed is my resume. Please contact me at 608.255.6810 or at pfiedler@wisc.edu. Sincerely,

Pat Fiedler Pat Fiedler Enclosure

91

REAL ESTATE RESUMES

“Dear Ms. Shragger, I’m sorry we are unable to offer you a job, but enclosed is our check for $5 for winning

this week’s funniest resume contest.”

92

Pat J. Fiedler pfiedler@wisc.edu • (608) 255-9875 325 West Doty Street • Apartment 2 • Madison, WI 53703

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree 05/20XX Major: Real Estate and Urban Land Economics Overall GPA: 3.8/4.0 Dean’s List (4 semesters) Waukesha County Technical College Pewaukee, WI Earned 27 Real Estate credits 09/20XX – 05/20XX EXPERIENCE Century 21 Reich & Roberts Waukesha, WI Real Estate Agent 08/20XX – Present ⋅ Produced over 1.6 million dollars in sales for 20XX ⋅ Assist buyers with researching, locating, and making educated decisions about condo and home purchases ⋅ Work with MLS listings, host open houses, and handle all contractual paperwork for purchases and closings ⋅ Use financial skills to counsel buyers on estimated pre-approval amounts and follow interest rate trends ⋅ Produce fliers and promotional pieces for marketing to current and prospective clients J.G. Samuels Inc. North Prairie, WI Custom Home Builder and Real Estate Assistant 05/20XX – 08/20XX ⋅ Performed monthly draws by placing bills into QuickBooks and using Excel to calculate totals ⋅ Worked in a group of four to handle large number of real estate transactions ⋅ Provided customer service for clients building custom homes and performed organizational tasks UW International Student and Scholarship Services Madison, WI New Student Orientation Guide 08/20XX-03/20XX ⋅ Facilitated orientation for incoming international students ⋅ Provided tours of campus and answered questions about university using cross-cultural communication skills LICENSE & HONORS Wisconsin Real Estate Salesperson License 07/20XX – Present Waukesha Electric Scholarship 09/20XX – 05/20XX UW-Madison Kimball Award for Achievement in First-Year Chemistry 05/20XX ACTIVITIES UW-Madison Real Estate Club 02/20XX – Present Waukesha County Technical College Yoga Club 08/20XX – 05/20XX President and Founder ⋅ Led executive board meetings and organized weekly studio time for 35 general members ⋅ Managed budget valued at $1,400 and communicated regularly with treasure to ensure accurate record-keeping

and financial planning ⋅ Gained funding for organization by developing yearly budget and presenting organizational plans to student

government funding committee UW-Madison Intramural Volleyball; Kappa Sigma Fraternity TECHNICAL SKILLS Experienced in Microsoft Excel, PowerPoint, Word

93

Pat J. Fiedler 111 South Bassett Street, Apt. #108 • Madison, Wisconsin 53703 • pfiedler@wisc.edu • 608.658.8953

Education University of Wisconsin-Madison Madison, Wisconsin Bachelor of Business Administration degree, December 20XX Double Major: Real Estate and Urban Land Economics; Finance, Investment and Banking Overall GPA: 3.6/4.0 University of International Business and Economics Beijing, China Study Abroad Program, June 20XX Experience T. Wall Properties Management Corporation Madison, Wisconsin Financial Analyst January 20XX - Present

Develop spreadsheets for various cash-flow analyses Formulate and present budget projections Create loan-to-value analyses for presentation to loan officers Participate in development of loan proposals Examine leases for tenant information and legal interpretations Research restrictions and conditional uses for properties in a Madison Market Study

Fiduciary Real Estate Development Madison, Wisconsin Real Estate Development Intern May-August 20XX

Conducted market research, including Internet research, phone calls to city planners and research at Register of Deeds Worked with city and county officials to gather information on various properties Reorganized computer filing system to increase efficiency Demonstrated adaptability by helping with miscellaneous items at projected sites; documented

progress

Brookfield Parks and Recreation Brookfield, Wisconsin Head Tennis Instructor June-August 20XX

Scheduled and coordinated both junior and adult tennis lessons Supervised and trained three junior tennis instructors Managed over 60 matches and 85 players at five different sites while serving as Executive

Director for city-wide tennis tournament

Tennis Instructor June-August 20XX, 20XX Taught junior and adult tennis lessons Served as Site Coordinator for city-wide tennis tournament

Activities AISEC (International Association of Students in Economics and Business Management) National Committee Vice President September 20XX-Present

Raise funds of up to $5,000 to operate committee events Interacted with CEOs and other executives on behalf of the organization in order to coordinate

speaker series Real Estate Club

Finance and Investment Society Honors Wisconsin Real Estate Alumni Association Leadership Award, May 20XX

Dean’s List, 4 semesters National Society of Collegiate Scholars Skills Proficient in Microsoft Word, Excel, and PowerPoint; Basic knowledge of ARGUS

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REAL ESTATE COVER LETTERS

“Since yours is just a temporary position we’ll have to charge you rent for your desk…”

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Pat Fiedler 411 Hawthorne Court, Apt. #3 Madison, WI 53715 February 10, 20XX Mr. Douglas McGuire Director, Business Planning and Development Disney Strategic Planning PO Box 1000 Lake Buena Vista, FL 32832 Dear Mr. McGuire: “It’s kind of fun to do the impossible…” Walt Disney’s creative legacy continues to leave his mouseprint throughout the world. My passion for real estate combined with my creativity and imagination make me a good fit for your Business Analyst Intern position. I will bring to Disney an unmatched interest, dedication, and desire to make Disney’s dream a reality. Previously, I worked at Park Towne Corporation, where I learned how to effectively manage numerous tasks at once, finishing each in a timely manner with complete attention to detail. In addition, my volunteer experience at a local non-profit has enabled me to interact and work closely with other volunteers and clients from diverse populations. From this, I have cultivated excellent cross-cultural communication skills and an ability to develop trusting, professional relationships. My prior work and volunteer experience demonstrate I am an organized, reliable, and motivated employee which would allow me to become a strong contributor within Disney’s Business Planning and Development unit. I enjoyed speaking with you on the phone yesterday and would like to further discuss my qualifications and explore ways in which I can bring my creativity, imagination, and real estate knowledge to Disney. Enclosed is my resume for your review. Please feel free to contact me at 608.222.3842 or pfiedler@wisc.edu. Thank you for your time and attention. I look forward to hearing from you soon. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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E-MAIL FORMAT Dear Ms. Ball: My strong business background and interest in all facets of real estate will enable me to make a significant contribution to the Associate position you have posted on the University of Wisconsin-Madison’s Business Career Center site. I would welcome the opportunity this position presents to work with some of the top real estate professionals in the industry. I have established a strong academic record at the University of Wisconsin-Madison, culminating in my admission to the prestigious Wisconsin School of Business. My education has been complimented by a strong passion for community service and other extracurricular activities. I am Vice President of our local Habitat for Humanity chapter where I help facilitate weekly member meetings, plan work trips, and serve as a liaison between our chapter and Dane County Habitat. My self-confidence and strong interpersonal skills have allowed me to successfully assume leadership responsibilities. Balancing my rigorous academic schedule with extracurricular activities and an internship has enabled me to strengthen my strong organizational skills. By working a combination of part-time and summer positions, I have added value to my educational and experience. I will earn a Bachelor of Business Administration degree this coming December and am eager to bring my knowledge, skills, and ambition to Heitman Financial. As part of my internship with Marshall Erdman & Associates, I performed market studies and revenue and expense analyses for clients. I was also a member of several cross-functional teams that included project directors, project managers, regional managers, engineers, and architects that worked together to successfully complete projects for the client. Through my work experience, I have learned the importance of bringing value to the client by developing strategies that match their business goals. I believe that my credentials make me well suited to make a significant contribution to Heitman Financial, an industry leader in real estate investment management. Enclosed is my resume. I look forward to learning more about the position and discussing my qualifications in an interview. Please feel free to contact me at 608.538.1788 or pfiedler@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler

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RISK MANAGEMENT & INSURANCE

RESUMES

“Your resume will be quite enough, Mr. Hatcher!”

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Pat J. Fiedler pfiedler@wisc.edu • 608.662.6564 1220 Bowen Court, Madison, WI 53711 OBJECTIVE To obtain a summer position in risk management where communication skills,

decision-making ability and attention to detail can be used to ensure high performance

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Risk Management and Insurance, Overall GPA: 3.3/4.0 . HONORS National Society of Collegiate Scholars

Dean’s List (2 semesters) EXPERIENCE Ed’s Express Madison, WI Food Service Worker and Student Supervisor, 09/XX-Present

• Supervise eight workers during each shift • Adjust workers’ duties to address gaps in the schedule due to absences • Accurately prepare customer orders while working in fast-paced environment

Marsh Advantage America Chicago, IL Intern, 05/XX-08/XX

• Processed requests for Certificates of Insurance • Reorganized old files to comply with new filing standards • Completed initial policy check-ins

Allianz Insurance Company Eden Prairie, MN Policy Administrator, 05/XX-08/XX

• Keyed new annuity applications into computer system • Trained others in the keying process • Changed beneficiary designations and addresses on existing policies • Processed return mail

ACTIVITIES UW-Madison Wisconsin School of Business Student Ambassador, 09/XX-Present

• Host and entertain professionals at Dean’s Advisory Board meetings and promotional events • Represent Wisconsin School of Business when interacting with potential

students Risk Management and Insurance Society Special Events Chair, 09/XX-Present

• Oversee planning, organizing and implementation of 10 events • Correspond with business professionals to arrange guest speaker events

Intramural Basketball, Student Faculty Board Member

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Current Address: 523 W. Washington Ave., #3 Madison, WI 53703

Pat J. Fiedler

pfiedler@wisc.edu 920.584.3672

Permanent Address: 391 Ellis St.

Henderson, NV 98452

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree 05/XX Major: Risk Management and Insurance, GPA: 3.3/4.0 Financing 100% of education EXAMS Completed CPCU 4 Examination in Property Risk Management Registered for CPCU 5 Examination in Insurance Operations, 03/20XX EXPERIENCE University of Wisconsin-Madison Mathematics Department Madison, WI Student Assistant 09/XX-Present

• Assist in tutoring Calculus 1 and 2 students for the Emerging Scholars Program • Develop lessons and practice exams

General Motors Corporate Risk Management Detroit, MI Risk Management Intern 05/XX-08/XX

• Participated in risk quantification activity • Provided risk analysis support and retention recommendations • Archival analysis of liability contracts • Provided support for the implementation of the STARS database • Reviewed aspects of marine insurance program and produced reported on findings and

recommendations Bureau of State Risk Management Madison, WI Risk Management Intern, Worker’s Compensation Section 05/XX-05/XX

• Created and published process and procedures manual • Adjusted worker’s compensation claims for state agencies • Performed tasks for claims staff, including bill payment and research/investigation • Provided reports, analysis and suggestions to management on special issues

ACTIVITIES Risk Management and Insurance Society (RMIS) Habitat for Humanity Badger Buddy Greater University Tutoring Service, English Tutor

TECHNICAL SKILLS Microsoft Office Suite, FrontPage, and basic HTML programming GLOBAL PROFILE Participated in summer study abroad program in Santiago, Chile, 06/XX Independent travel to Argentina, Peru, Bolivia, Ecuador Fluent in Spanish

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RISK MANAGEMENT & INSURANCE COVER LETTERS

“The position sounded so good I decided to take it myself.”

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Pat Fiedler 518 State Street, Apt. #1

Madison, WI 53706

February 14, 20XX Ms. Carla Brown Internship Coordinator AEGON Insurance Group 4333 Edgewood Road, NE Cedar Rapids, IA 52499 Dear Ms. Brown: Your internship as a Risk Management Trainee, which I learned about through the Business Career Center at the University of Wisconsin-Madison, is of particular interest to me because of your excellent reputation as being one of the top five insurance companies in the United States. I am currently completing my junior year studying Risk Management and Insurance. As a candidate for your trainee program, I can offer your organization my strong communication and analytical skills along with excellent written and oral skills, which I have strengthened through my coursework. I am also involved in Alpha Kappa Psi, a student business organization, where I have acquired leadership and teamwork skills. Currently, I hold a part-time job in the claims department at State Farm Insurance which has given me insight into the insurance field and allowed me to enhance my customer service skills. Enclosed is my resume. I am eager to meet to further discuss your impressive insurance internship opportunity. Please feel free contact me at 608.847.2314 or pfiedler@wisc.edu. Thank you for your consideration. Sincerely, Pat Fiedler Pat Fiedler Enclosure

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E-MAIL FORMAT

Dear Ms. Sorenson: My interest in pursuing a career in risk management has prompted me to respond to your Risk Analyst posting at the Business Career Center at the University of Wisconsin-Madison. I am majoring in Risk Management and Insurance and will be graduating this May with a Bachelor of Business Administration degree. My coursework is preparing me to diagnose and treat risks inherent in running a business as well as the loss of property and legal liability due to faulty products and services. I have also been exposed to risk with government and private insurers as well as brokers and consulting organizations. I am a member of the University of Wisconsin Dance Team which performs at UW-Madison athletic events. My participation on the dance team has enabled me to strengthen my time management skills and work as part of a team. With my combination of skills that have evolved from my academic and extracurricular activities, I feel I have much to offer the Zurich Associates Program. I look forward to discussing the ways in which I can contribute to Zurich North American Insurance. Enclosed is my resume for your review. Please feel free to contact me at 608.283.6157 or pfiedler@wisc.edu. Thank you for your time and consideration. Sincerely, Pat Fiedler

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SPECIALIZATION IN SUPPLY CHAIN

MANAGEMENT RESUMES

“I see where it says on your resume that you’re a self-starter…”

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Pat J. Fiedler pfiedler@wisc.edu

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, December 20XX Major: Marketing with a Specialization in Supply Chain Management, Overall GPA: 3.2/4.0 ACTIVITIES Wisconsin Future Alumni Association (September 20XX-Present) Executive Board (September 20XX-Present)

• Facilitate communication with alumni and coordinate five events Mu Kappa Tau, Professional Honorary Marketing Society (January 20XX-Present) Alumni Relations Director (September 20XX-Present)

• Create a database of all MKT alumni and current members • Compile an alumni handbook to promote future member networking

Wisconsin Association of School Councils (WASC) (September 20XX-Present) Summer Leadership Camp Counselor (Summers 20XX-20XX)

• Planned daily activities for 25 campers for two weeks • Coordinated scavenger hunt for campers Enjoy yoga, dancing, and photography

EXPERIENCE Briggs and Stratton Corporation Menomonee Falls, WI Supply Chain Management Intern (Summer 20XX)

• Created cost models to be used in new inventory optimization and forecasting software • Communicated with 28 central distributors worldwide to gather demand history data • Mapped warehouse layout using Microsoft Excel • Proposed and initiated new fixed case pick strategy • Maintained relationships with vendors to get quotes, bids, and information

Kerry Ingredients Beloit, WI Distribution Center Summer Intern (Summer 20XX) • Completed four weeks of training in all departments of distribution center • Created budge work updates, population reports, and availability spreadsheets utilizing Excel for the Manager of Operations • Developed a PowerPoint orientation presentation for use at the distribution center

Macy’s Madison, WI Sales Associate (September 20XX-May 20XX) • Constructed product displays and floor sets • Received merchandise using RF system and restocked merchandise • Assisted customers in selecting merchandise on the sales floor

435 West Washington Avenue Madison, WI 53703 608.364.3886 2950 Rosewood Road Waukesha, WI 53186 414.549.2593

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Pat J. Fiedler 3211 Williamsburg Way ● Madison, WI 53719

(608) 271-4377 pfiedler@wisc.edu

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX

Major: Operations and Technology Management with a Specialization in Supply Chain Management, Overall GPA: 3.5/4.0 Financing 100% of education and expenses

ACTIVITIES APICS (03/XX-Present): working towards CPIM certification HONORS Dean’s List (3 semesters) Recipient of Kimberly-Clark Scholarship for Outstanding Juniors in Operations Technology

Management or Supply Chain Management (20XX) EXPERIENCE Hoy Home Furnishings St. Cloud, MN

Warehouse Manager (Summer 20XX) • Managed a staff of approximately ten individuals • Organized the pick-up and delivery of furniture and appliances • Scheduled the routes and staffing of two fully equipped delivery trucks • Supervised the processing of custom orders • Provided-on-the-job training for new employees • Delivered appliances and furniture to private homes and businesses • Worked with the sales staff to provide emergency service and delivery

Target Corporation Oconomowoc, WI Intern, Target Distribution Center (Summer 20XX) • Planned and facilitated two new hire orientations for a total of 70 new employees • Researched and reported the cost savings recognized with increased fast flow use • Interviewed five potential teammates

Eldon-Division of Newell Rubbermaid Madison, WI Materials Intern (05/XX-05/XX) • Reviewed vendor schedules and matched demand in MRP and resource planning system

to determine quantities needed for future purchase • Used MS Excel to group labels by adhesive, size, and volume to determine price breaks;

prepared, authorized, and released purchase orders and blanket purchase order • Interacted with label suppliers on a daily basis concerning new and expedited orders;

negotiated new delivery dates and other purchase order revisions • Assisted Packaging and MRO Buyer with duties such as obtaining price quotes and

creating and releasing purchase orders Pine Acres Resort, Inc. Crivitz, WI Front Desk and Office Manager Assistant (05/XX-08/XX) • Made reservations for guests; handled guest check-in and check-out • Conducted tours and presentations of facility to prospective guests • Used QuickBooks to manage reservations and other income accounts

TECHNICAL Experienced user of PC and MAC based computer systems. Proficient in Microsoft Office SKILLS Suite and QuickBooks. Skilled user of AS400 and Manugistics software.

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SPECIALIZATION IN SUPPLY CHAIN

MANAGEMENT COVER LETTERS

“Yes, doing community service is usually a plus with us, but not when it’s a sentence.”

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E-MAIL FORMAT Dear Ms. Disher: As I was studying abroad last year in France, there was one thing that I noticed in every bathroom around the world: the label of Kimberly-Clark. This international presence makes me want to be part of your team. I am currently in my junior year at the University of Wisconsin-Madison as an Operations and Technology Management major with a Specialization in Supply Chain Management. As my attached resume indicates, last semester I studied abroad at ESCP-EAP School of Management in Paris. During this experience I had the opportunity to visit various businesses around Paris, gaining knowledge of how international businesses are run. Since Kimberly-Clark is a leader in global business, I feel my experience abroad can benefit your company. My combined program of operations and marketing coursework gives me a unique edge, providing me with a comprehensive cross-functional curriculum in dealing with the operations of a business. It has provided me with excellent quantitative and technical skills that I believe one needs to succeed in this position. Furthermore, my experience outside of the classroom as an intern at 3M in Minneapolis in the operations field has allowed me to further enhance my abilities and understanding of the field. I am also involved in campus activities. As a member of Student Faculty Board, I facilitate interaction between faculty and students. This position has enhanced my leadership and teamwork skills. I am a highly motivated individual with a strong work ethic. I would welcome the opportunity to interview for your Supply Chain Intern position. I can be reached at 608.234.5798 or at pfiedler@wisc.edu. Thank you for your consideration. I look forward to hearing from you. Sincerely, Pat Fiedler

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LETTER FORMAT Pat Fiedler

621 Mendota Court, Apt. 1 Madison, WI 53706

pfiedler@wisc.edu 608.262.4257

October 31, 20XX Mr. Mike Martin Recruiter Gap Inc. 345 Spear Street San Francisco, CA 94105 Dear Mr. Martin: As a regular purchaser of the Gap clothing brand, I know the quality of your work and what you are looking for with respect to the merchandise you sell. Just as Gap stands out as a leader in the clothing industry, I strive to stand out as a leader in my class. I will be graduating in December 20XX from the University of Wisconsin-Madison with a Bachelor of Business Administration degree majoring in Marketing with a Specialization in Supply Chain Management. I am applying for your Supply Chain Analyst position. I recognize that supply chain management is one of the most critical areas of growth in companies throughout the world. My coursework in the Wisconsin School of Business is providing me with excellent training in areas ranging from operations to logistics to marketing, incorporating the flow of materials and information and the planning stages of the delivery of the product and service to the customer. Outside of academics, I hold a part-time job at the clothing store Urban Outfitters. During my experience as a Sales Associate, I have learned the business side of retailing and consistently try to increase sales by attractively displaying the merchandise and working with customers to find apparel that meets their needs. I enjoy the fast-pace environment retailing has to offer and I am a responsible individual capable of exceeding your expectations. I hope to have the opportunity to further discuss how I can contribute to your staff. Enclosed is my resume. I can be reached at 608.262.4257 or at pfiedler@wisc.edu. Sincerely,

Pat Fiedler Pat Fiedler Enclosure

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SPORTS RESUMES

“Yes, I received your resume. In fact, I’m getting ready to send it around the office right now.”

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Pat Fiedler

122 Carroll Street, Apt. 401 Madison, WI 53701

608.264.2281 pfiedler@wisc.edu

EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, December 20XX Major: Marketing, Overall GPA: 3.3/4.0 EXPERIENCE UW Athletic Department Madison, WI Athletic Marketing/Promotions Intern (08/XX-Present)

• Coordinate and execute pre-game, in-game, and post-game promotions • Assist in writing game scripts/public address announcements for 10 sports • Maintain detailed records of customer database for the purpose of ticket mailings • Prepare ticket count reports for event attendance • Assist in preparing scoreboard and corner board advertisements • Write game reviews and suggest promotions for increased attendance • Implement creative concepts and identify key locations for alternate ticket sales outlets • Sell UW student season football, basketball, and hockey ticket packages Legend Sports Madison, WI Sports Marketing Intern (05/XX-08/XX) • Assisted in establishing the NFL Flag Football program in Dane County • Implemented marketing plan for program • Coordinated direct marketing efforts to recruit players for league • Created newsprint, radio, and television advertising Golf Shack Madison, WI Sales Associate (01/XX-05/XX) • Gained valuable sales experience by assisting customers in finding golf clubs to fit their

needs • Fitted clubs to customer specifications • Provided assistance to manager to meet shipping needs Sara Lee Bakery Group Milwaukee, WI Shipping Distributor (Summer 20XX) • Separate products in order to fulfill specific orders • Placed orders onto the shipping trucks • Provided shipping papers to distribution managers • Worked 45+ hours per week throughout the entire summer

ACTIVITIES St. Paul’s Catholic Center (01/XX-Present) Catholic Student Union (09/XX-Present)

• Continue outreach and leadership as a Peer Minister • Plan retreats, small group communities, and development meetings UW Men’s Club Volleyball (09/XX-Present) Vice President/Coach (09/XX-05/XX) • Created team mission, chose team player composition, and designed tryout and practice

structure • Developed season budget and organized various sources of funding while gaining club

exposure • Maintained correspondence with various conference and tournament directors and facility

managers • Motivated and led team members on and off the court • Planned and coordinated travel and hotel accommodations

Enjoy rowing, swimming, and rock climbing

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PAT J. FIEDLER pfiedler@wisc.edu

Campus Address Permanent Address 3550 Breckenridge Court, Apt. 5 24 Bishops Hill Circle Madison, WI 53711 Madison, WI 53715 608.661.3375 608.836.9445

Education University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Marketing, Overall GPA: 3.3/4.0

Dean’s List Experience Badger Sports Properties Madison, WI Marketing and Sales Assistant (10/XX-Present)

• Manage office expense and supply budgets • Coordinate promotional activities and contests at various sporting events • Provide assistance with corporate sales and venue advertising • Organize and document season and single game tickets for various sports to

BSP clients • Maintain BSP databases and inventory • Handle incoming graphics and production of signage for clients and sponsors • Responsible for sales, accounting, and traffic information between BSP and

Learfield corporate offices • Perform general clerical duties including faxing, mailing, developing pictures

and Photoshop materials, and media kits Intern (08/XX-10/XX) • Provided assistance with game day operations for various sports • Produced copies of BSP media kit for account executives • Updated various databases and inventory with new information • Provided assistance for game sponsorship and promotions Wisconsin Department of Transportation Madison, WI Program Assistant (08/XX-08/XX) • Processed initial and revised applications for funding received from all

transit systems; maintained and updated Excel files • Tracked and reported contracts as well as financial and performance reports • Assisted in restructuring computer-based and hard copy filing systems

Activities UW Soccer Camps Madison, WI Counselor (Summers 20XX-20XX)

• Trained and supervised 20 children, ages 10-12 • Planned the events for the morning and evening for each day of the camp

De Pere Area Diamond Sports DePere, WI Sales Team (08/XX-05/XX)

• Organized marketing and sales plan for DADS • Sold 23 outfield billboards • Established five year contracts with local business ($250 for sign +

$150/year) Skills Experienced with Microsoft Office, Adobe PageMaker, and Photoshop

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SPORTS COVER LETTERS

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E-MAIL FORMAT

Dear Ms. Spellman: Having hung up the cleats in my collegiate soccer career, I am now ready to step into the shoes of a sports marketer. The opportunity to work at Nike is something I have prepared for throughout my career. Sports marketing interests me because of the challenges and competitive nature of the profession. My own passion for sports drives my desire to work in the sports industry as well. My goal is to take my unique combination of marketing skills and sports experience and adapt them to satisfy your personnel needs. The skills and enthusiasm I bring to Nike will enable me to make a significant contribution to your team. Throughout my academic career at the University of Wisconsin-Madison, I have demonstrated superior achievement. I have a solid educational background in the marketing field from taking a variety of courses. Through these courses, I have strengthened my analytical, written, and communication skills. My skills extend beyond the classroom as well. My work experience at Susan K. Wendall and Associates, Inc., a company offering personal and professional development programs, has provided me experience in a wide variety of business activities. I demonstrated my organizational and communication skills with clients such as Harley-Davidson and Pepsi-Cola. My leadership skills are evident through my involvement on the social and special events committees for Mu Kappa Tau, the Professional Honorary Marketing Society. I also have extensive knowledge of sports through active involvement. Participating and attending a variety of sporting events has been a part of my life since I was a child. In college, I was a member of the NCAA Division I-A Women’s Soccer Team. I learned the true meaning of a team player, the importance of setting personal and team goals, and the value of being passionate. I also had the opportunity to coach a youth soccer team and facilitate training clinics in the community. The knowledge gained through these experiences has allowed me to have a greater understanding and appreciation for the sporting world, in addition to developing a work ethic that has stuck with me throughout my life. I am a passionate and driven individual who values working on a team. The possibility of working on Nike’s team really excites me. I am confident that with my academic, work, and athletic experience I can make a significant contribution to Nike. Attached is my resume. I would appreciate the opportunity to interview with you to further discuss my qualifications. Please contact me at 414.996.2333 or at pfiedler@wisc.edu. Thank you for your consideration. Sincerely, Pat Fiedler

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LETTER FORMAT

August 24, 20XX Major League Soccer Internships 110 West 44th Street, 10th Floor New York, New York 10117 Dear Internship Coordinator: Sports have been a part of my daily life for as long as I can remember. I have participated in and watched countless sporting events throughout my life. Over the years, I have played basketball, volleyball, soccer, golf, ran track, and am currently a member of the rowing team at the University of Wisconsin-Madison. Sports have provided me with many opportunities that I would not otherwise have been able to experience. I want to continue to promote sports as a way of giving back. The Fan Development and Marketing Internship posted on your Web site is of great interest to me. My experience working for different types of people and the skills I have obtained while attending school matches the traits needed for this position. A tireless work ethic is required when balancing three jobs, school, and participating in a Division I-A sport. Through this experience, I have learned to become more efficient and task-oriented to get all that needs to be accomplished done. In addition, the past eight summers I have worked full-time as a caddy. During that period, I completed over one thousand rounds while doing whatever was necessary to fulfill the members’ needs to make sure their experience was enjoyable. Written and interpersonal skills are a very important part of my everyday life. While working as a caddy, I met many prominent business people in the Milwaukee area. These experiences have enabled me to enhance my communication skills with all types of business people. Additionally, working for a State Senator requires dealing with constituents using written and verbal skills. Often, the issues are delicate in nature and need to be handled with precise language to answer their questions while being sensitive to the issues. Major League Soccer is dedicated to the continual advancement of the game of soccer in the United States. I uphold that same dedication as I continue to grow my talents in all areas, on and off the field of play. With the strong qualities I posses, I know I can make an immediate contribution to Major League Soccer. Enclosed is my resume and application. Please feel free to contact me at 608.244.6688 or at pfiedler@wisc.edu. I look forward to hearing from you Sincerely,

Pat Fiedler Pat Fiedler Enclosures

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EXPERIENCED RESUMES

“Put the red jack on the black queen, Henley, and then I’d like to see you in my office.”

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PAT J. FIEDLER 523 W. Main Street 608.213.9510 Madison, WI 53703 pfiedler@uwalumni.com EDUCATION: University of Wisconsin – Madison Madison, WI Master of Business Administration degree, December 20XX Major: Strategic Human Resource, GPA: 3.6/4.0 Louisiana State University Baton Rouge, LA Bachelor of Science degree, May 20XX Double Major: Human Resource Management; International Finance GPA: 3.3/4.0; Chancellor’s Aid Merit Scholarship EXPERIENCE: UW Athletic Department Madison, WI Tutor ( 08/XX-Present) Provide guidance, clarification, and review to student athletes individually and in groups Help student athletes develop study habits to encourage independent learning UW School of Business Management and Human Resources Department Madison, WI Teaching Assistant ( 08/XX-Present) Facilitate weekly discussion sessions involving exercises, case studies, and other participatory activities to supplement lecture material Answer questions, provide advice and guidance to students Grade assignments and assist with exam proctoring The Park Bank Madison, WI Human Resources Generalist (01/XX-08/XX) Expanded and developed recruiting strategies, fostered relationships with community resource contacts, interviewed and hired non-exempt and exempt level employees, reduced employee turnover by 20% Created, updated, and administered performance appraisal systems Revised, updated, and maintained turnover reporting module Performed job and compensation structure analysis, created job descriptions, collected and analyzed market survey data, and developed pay grades Worked with external consultant to develop Affirmative Action Plan and ensured compliance with AA / EEO regulations Developed and administered management training programs Consulted with management on employee issues; assisted in interpreting company policies; and fostered positive employee relations Processed payroll; answered payroll and benefit questions on a backup basis Human Resources Project Specialist / Personal Banker (08/XX-12/XX) Performed job and compensation structure analysis, created job descriptions, collected and analyzed market survey data Developed customer relationships to identify financial needs and solutions Assisted with sales forecasting and participated in sales development SKILLS: Proficient in Microsoft Word, Excel, PowerPoint, Access, Ceridian Semi-fluent level in French reading, writing, and speech ACTIVITIES: Graduate Business Association (GBA)

Society for Human Resource Management (SHRM), Madison Chapter

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PAT J. FIEDLER 538 S. Michigan Avenue, Apt. 567 Chicago, IL 60613 708.530.5676 pfiedler@gmail.com ____________________________________________________________________________________________________________________________________ PROFESSIONAL EXPERIENCE BERNSTEIN INVESTMENT RESEARCH & MANAGEMENT CHICAGO, IL Family Wealth Group Analyst, Financial Advisory Group, 04/XX-Present

• Perform same functions as in prior position, focusing on private clients with assets in excess of $10 million • Analyze complex client situations involving concentrated single stock, employee stock options, and hedging strategies • Advise clients on estate and investment planning techniques to maximize ability to preserve wealth • Provide probability based on Wealth Forecasting Analyses that incorporates all elements of a

client’s financial and estate plan Investment Planning Analyst, Financial Advisory Group, 11/XX-03/XX

• Consulted with financial advisors to determine appropriate investment strategies for clients based on risk tolerance, investment objectives, and liquidity needs • Analyzed client and prospective client portfolios to provide insights into appropriate asset allocation, efficient global equity allocation, tax implications, and cash flow requirements • Recommended alternative risk/reward profiles through implementation of proprietary investment

planning model • Provided nationwide quality control for investment planning analyses • Trained over 50 Chicago associates on investment planning analysis and related issues

Associate, Client Services, 08/XX-10/XX

• Serviced a $100 million base of actively-managed U.S. and international market portfolios for high net worth private and institutional clients

• Established discretionary management accounts for wealthy families, corporations, trusts, foundations, endowments, custodial, and qualified plan assets

• Performed periodic client reviews and quarterly overviews of the firm’s global market strategies with financial advisor • Assisted clients, prospective clients, and referral sources in the interpretation of market

events and the firm’s strategies to deal with them • Interviewed associate candidates seeking long-term growth in the securities industry

EDUCATION UNIVERSITY OF WISCONSIN-MADISON MADISON, WI Bachelor of Business Administration degree, May 20XX Major: Finance, Investment and Banking ACCREDITATION NASD Licenses: Series 7 and 63 Candidate for Level II of the Chartered Financial Analyst (CFA) Examination ACHIEVEMENTS Bernstein Chicago Office Employee of the Year, 20XX and 20XX

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Pat J. Fiedler

21 North Butler Street 608.441.8429 Madison, WI 53703 pfiedler@gmail.com PROFESSIONAL EXPERIENCE Wisconsin Restaurant Association Madison, WI Marketing and Government Relations Assistant 20XX-Present • Analyze national and Wisconsin restaurant gift certificate markets

• Create gift certificate marketing plan for program with $220,000 in annual sales based on market analysis

• Write copy for 25 election endorsement letters to be sent to members and placed on Web site • Compose press releases, member faxes, and newsletter articles to promote National Food Safety Education Month in Wisconsin • Revamp and write copy for various marketing materials • Assist with survey design • Edit and proofread various publications • Directed media calls to appropriate spokespeople GTECH Corporation Madison, WI Marketing Manager 20XX – 20XX • Coordinated and produced research projects for external and internal clients • Collected data for corporate and client reporting and marketing strategy • Implemented and oversaw local computer donation program and associated press conferences; valued at $75,000 over 1.5 years • Managed budgets for accounts totaling $100,000 annually • Identified client policies and procedures to be used in manager-level training and in preparation for the next Request for Proposal (RFP) process • Created documentation and internal training materials for Impromptu and PowerPlay software • Conducted training sessions for Impromptu and PowerPlay software • Supervised three interns over two years • Represented company at industry and public functions Marketing Assistant (20XX – 20XX) • Managed accounts payable and petty cash reporting • Budgeted for accounts totaling $150,000 annually • Recorded product sales for corporate financial use and invoiced the client • Assisted Human Relations department with orientation and benefits issues • Supported Site Director and other members of management team Century 21 Advantage Gold Madison, WI Call Coordinator 20XX-20XX • Made initial contact with potential customers and assessed their needs • Conducted follow-up customer service calls to determine level of satisfaction • Developed training materials and trained part-time employees on customer service etiquette EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree in Marketing, May 20XX ACTIVITIES Volunteer, Wisconsin Women’s Health Foundation and the Madison Literacy Council

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Pat J. Fiedler 5100 W. Addison Street • Chicago, IL 60641

219.865.3285 • pfiedler@hotmail.com PROFESSIONAL EXPERIENCE Raymond James Tax Credit Funds, Inc. Chicago, IL RJTCF is a wholly-owned subsidiary of Raymond James Financial and is a syndicator of Section 42 housing investments Senior Acquisition Analyst (05/XX-Present) • Develop the underwriting process for investments on Native American Reservations • Review all due diligence documents including Tribal and Bureau of Indian Affairs documents such as land leases, title status reports, resolutions, and organizational documents • Project the internal rates of return for 12 institutional funds with a combined value of $321.4 million and prospective funds • Perform site visits to evaluate existing and prospective properties Acquisition Analyst (05/XX-04/XX) • Underwrote institutional investments in real estate partnerships and completed due diligence packages • Conducted market research, analyzed project feasibility, inspected loan documents, reviewed financial statements, investigated management and developer backgrounds, performed compliance checks, and reviewed environmental and engineering reports Acquisition Associate (01/XX-04/XX) • Analyzed prospective real estate acquisitions through sources and uses, proposed cost, and operating budgets and cash flow projections to determine competitively priced bids for sales producers • Markedly improved the accuracy of the model used for analysis, enabling producers to quote more competitive bids in the marketplace GE Capital Real Estate Chicago, IL Intern, Asset Management (Summer 20XX) • Assisted the Asset Managers in the analysis of proposed restructurings, workouts, and foreclosures for deals in which GE has a debt, equity, joint venture or mezzanine interest. Assets included office, retail, industrial, and multi-family • Reviewed financial statements, draws, and third party reports • Examined leases and rent rolls to update the valuation models EDUCATION University of Wisconsin – Madison Madison, WI Bachelor of Business Administration degree, December 20XX Major: Real Estate ACTIVITIES American Cancer Society Madison, WI Co-Event Chair (09/XX-Present)

• Prepare for and manage all details pertaining to the Relay for Life race Team Recruitment Chair (01/XX-12/XX)

• Recruited 500 individuals to walk/run in the Relay for Life race; raised $20,000 in pledges Real Estate Club Madison, WI Event Manager (09/XX-12/XX) • Managed and collaborated with other officers to carry out events for 125 members

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PAT J. FIEDLER 4140 Browndale Ave. • St. Louis Park, MN 55416 • 952.920.9899 • pfiedler@yahoo.com PROFESSIONAL EXPERIENCE BearingPoint (formerly KPMG Consulting) 01/XX– Present Senior Management Analyst Minneapolis, MN Assist a large national bank in defining a Contact Center and Customer Relationship Management (CRM) strategy to enable process redesign and software selection intended to enhance customer service. Interview bank employees ranging from Vice Chairs to call center representatives to identify areas of potential customer dissatisfaction. Synthesize findings from various consultants and gather call center metrics to prepare a financial ROI analysis and business case for future process redesign and technology implementations. Accenture 09/XX– 12/XX Consultant Chicago, IL Provided business solutions that employ strategy, business processes, and technology to help clients understand, manage, and maximize the value of their customer relationships, integrating across multiple customer touch points and underlying functional areas such as sales force automation and customer interaction systems. Also have had various experience in industry and process-related engagements. Representative projects include:

Fortune 50 Department Store Retailer: Engaged in a cost and workforce reduction project. Interviewed employees and analyzed survey data to find inefficiencies in current employee activities. Reviewed historical headcount and financial data of several business units to identify inefficiencies. Non-Profit Membership Computer Library Service: Participated in the configuration phase of a Siebel Call Center implementation. Configured functional workflow tasks to meet the designed business processes. Completed development at all levels throughout the application, facilitated user review sessions, and conducted knowledge transfer sessions. Mid-Sized Regional Bank: Assisted bank in planning a large-scale CRM implementation to be rolled out to Personal Bankers across all branches. Interviewed employees to define business processes and to identify the extent to which tools were needed to integrate the CRM system with other banking systems. Analyzed the bank’s business requirements to identify modules and identified gaps between the functionality of the CRM system and the organization’s needs. Fortune 50 Global Telecommunications Company: Assisted company to meet governmental regulations for entry into the long distance market and to meet merger requirements. Created, maintained, and audited performance measurement documentation for release to the client and third-party auditors, which described the process for calculating each of the 150+ performance measurements implemented by the company to meet regulatory requirements. Fortune 150 Consumer Product Manufacturer: Led product and integration testing of the CRM elements of a complete systems implementation for a large consumer goods organization. This large-scale engagement integrated ERP and legacy systems with Siebel, using direct links and MQ messaging.

John G. Kinnard & Company Summer 20XX Telecommunications Equity Research Summer Associate Chicago, IL Researched market statistics, trends, and the competitive structure of the telecommunications industry. Analyzed companies’ financial statements to make earnings models for the companies’ stocks. Created research reports to initiate coverage on three telecommunications stocks. Assisted in the publication of a 50-page industry report on corporate communication servers. EDUCATION University of Wisconsin-Madison Madison, WI Bachelor of Business Administration degree, May 20XX Major: Finance, Investment, and Banking ACTIVITIES American Heart Association, Create a Memory Foundation, and Leukemia and Lymphoma Society

121

EXPERIENCED COVER LETTERS

“Realistically, I don’t expect to make $1,000,000 per year, but your application asked what my preferred starting salary was.”

122

Pat Fiedler

1932 N. Henry Street Madison, WI 53703

January 11, 20XX Ms. Meredith Davis Midwest Express 9434 13th Street Oak Creek, WI 53154 Dear Ms. Davis: Chocolate chip cookies are just one of many things that set Midwest Express apart from all other airlines. Like Midwest Express, my chocolate chip cookies are just one of many things that set me apart from the other candidates applying for your Marketing Manager position. Midwest Express’s marketing strategies and mission of creating value for the customer has always been of interest to me. My work experience, educational background, and passion for marketing would make me a valuable employee in your company. To strengthen my marketing knowledge and skills beyond my education, I accepted a one year position with Procter & Gamble’s marketing department. Originally, I was hired to create a customer database that identified new software sales opportunities. Not only did I identify $20 million in new sales opportunities, but by the end of this limited term position, I had also successfully analyzed product literature tools used by their sales force and customer segmentation data that allowed me to develop a communications strategy to increase sales potential. Prior to Procter & Gamble, I worked for a medical clinic where I was given much autonomy by the physicians to deal with daily and long-term needs of our patients. Consequently, I was able to strengthen my strong leadership and communication skills as well as to learn to be an effective team member while interacting with a large team of physicians, nurses, and support staff. The skills I have attained through my work experience and education would allow me to be an invaluable asset. I would enjoy the opportunity to meet with you in person to discuss how my qualifications would benefit Midwest Express. Enclosed is my resume. You can contact me at 608.242.8642 or pfiedler@gmail.com. I look forward to speaking with you soon. Thank you for your time. Sincerely, Pat Fiedler Pat Fiedler Enclosure

123

E-MAIL FORMAT Dear Mr. Small: Steven Durham at the Council of Supply Chain Management Professionals recommended that I contact you regarding your Special Project Assistant position. I will be moving to the Los Angeles area and am very interested in coordinating research analysis, competitive assessments, or other projects where attention to detail and analytical skills are a must. My educational background is includes a Bachelor of Business Administration and a Master of Business Administration degree from the University of Wisconsin-Madison doubling majoring in Finance and Marketing. This education proved valuable while I was with Sears Roebuck in the marketing department. I took the initiative to computerize many functions in the Merchandising Group and was characterized by my managers as a leader among my peers. My background in this area coupled with my strong analytical and technical skills will enable me to make a positive contribution to a company like Coastal Mailing Systems. I will contact you next week to arrange a time to further discuss my qualifications and how I can benefit your organization. Attached is my resume. I can be reached at 414.233.5579 or at pfiedler@uwalumni.com Thank you for your time and consideration. Sincerely, Pat Fiedler

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528 W. Main Street, #4 Madison, WI 53703 October 12, 20XX Ms. Jennifer Paulson Vice President, Human Resources Physicians Plus 510 Park Street Madison, WI 53704 Dear Ms. Paulson: After having been in the workforce for seven years, returning to school presented many exciting challenges. Now, as I re-enter the work force, I am able to offer greater depth and breadth of knowledge to an organization. Pursuing my Master of Business Administration degree at the University of Wisconsin-Madison has helped me expand my knowledge and strengthen my skills and abilities. My combination of experience and education will be invaluable in the position of Human Resources Director at Physicians Plus. As a Human Resources Coordinator for five years, I focused specifically on employment retention and benefits, learning hands-on the importance of benefit evaluation and communication. Most recently I was responsible for the research and implementation of the new health care plan. This included evaluating multiple plans, conducting employee focus groups, interviewing prospective carriers, and presenting the findings to the executive team. After selecting a plan, I implemented a communication strategy at various levels in the company to help all employees better understand our new health care provider and benefits. Through the MBA program, I have learned new methodologies and management techniques. For example, a marketing research class provided me with new methods of gathering employee feedback and understanding the needs of employees. I am currently providing consulting services for a company to help determine their strategic objectives for their employee benefits. I am confident that my many years of human resources experience along with my excellent academic background will make me your most successful candidate for this position. Enclosed is my resume. I look forward to further discussing how my qualifications will benefit Physicians Plus. You can reach me at (608) 265-5550 should you have any questions. Thank you for your time and consideration. Sincerely,

Pat Fiedler Pat Fiedler Enclosure

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E-MAIL FORMAT Dear Mr. Tweed: Jumping Frog Breeders Service (JFBS) has been a part of my life since I was a child. One of the highlights of my family’s periodic journeys from Hannibal, Missouri to Madison, Wisconsin was reading the “pun board” at JFBS. As the years progressed, those journeys have changed from my childhood football outings to high school field trips to escaping from my graduate studies at the University of Wisconsin-Madison School of Business where I am finishing my Master of Business Administration degree with a double major in Finance and Accounting. Therefore, it seems only natural that as I begin my quest for a career, I think of JFBS. Your company’s tradition of excellence, leadership for the future, and obvious sense of humor are all traits I admire. The innovative breeding activities of JFBS are intriguing as I have been interested in the welfare of animals since my childhood. I would like to combine my enthusiasm for animals with my accounting and finance knowledge by pursuing your Controller position. My knowledge in the fields of accounting and finance along with my analytical and quantitative skills have been honed by more than five years of work as a financial analyst at CUNA Mutual Insurance. I will be graduating in May and was recently notified that I passed the CPA exam. Attached is my resume. My strong desire to combine my knowledge and interest in animals with my business skills makes me an ideal candidate for your Controller position. Feel free to contact me at (608) 412-8466. Thank you very much for your time and consideration. Cordially, Pat Fiedler

126

Pat Fiedler 1723 S. Whitney Way Madison, WI 53711

October 1, 20XX Mr. Don Heath Regional Manager DaimlerChrysler 1000 Chrysler Drive Auburn Hills, MI 48326 Dear Mr. Heath: It was a pleasure meeting you at the University of Wisconsin-Madison School of Business Career Forum at the Kohl Center. After our conversation, I was greatly encouraged and very interested in being a part of your Technical Support program at DaimlerChrysler Information Service. This position is of particular interest to me because I would be able to utilize my international experience and apply my knowledge of information technology to the global challenges your company faces. After graduating from computer engineering school in China, I focused my work in the technical field of software development. After working for both small businesses and large corporations, I have learned to use IT as a powerful tool to help meet the strategic vision of the companies. Pursuing my Master of Business Administration at a top-ranked program like the UW has helped me in several important ways. First, it has enabled me to further study US businesses. Second, I have gained the fundamental business skills and kept pace with the ever-changing technology by taking computer science courses such as JAVA programming and database application. I believe that DaimlerChrysler, a leading edge company, is the best place where I can most effectively combine my technical background and business perspective. Thank you for your consideration. I look forward to discussing my qualifications with you in greater detail. Enclosed is my resume. I will be visiting the area in the next month and would like to arrange an interview to discuss how I can add value to your company. Please contact me at 608.242.9426 or at pfiedler@yahoo.com. Sincerely, Pat Fiedler Pat Fiedler Enclosure

127

NETWORKING LETTERS

128

E-MAIL FORMAT

Dear Ms. Kennedy: Dr. Carr, Professor of Accounting at the University of Wisconsin-Madison, suggested I contact you. He thought you would be in an excellent position as an alumna to assist me with a career decision. As an accounting student, I am exploring career paths to pursue. Public accounting, corporate accounting, and IRS work all sound interesting to me but I want to go to my campus interviews next semester with a clear sense of direction. I would like to get your advice on the long-term career implications of each path as well as get a better handle of the day-to-day activities of a CPA. Please let me know a good time to contact you to arrange a brief meeting at your convenience. You can contact me at 414.264.8868. Thank you for considering my request. Sincerely, Pat Fiedler

129

Pat Fiedler 18 Park Street

Madison, WI 53707 December 14, 20XX Ms. Emily Brown Human Resources Manager Humana Corporation 1700 Broadway Plaza White Plains, NY 14899 Dear Ms. Brown: It was a pleasure to speak with you over the telephone recently and even more so to be remembered after all these years. As mentioned during our conversation, I have just recently re-entered the job market and have four years experience with a 3,000 employee retail organization in the area of employee benefit administration. My experience includes pension plans, dental, life, and disability insurance. I have been responsible for all facets of managing the company plan including accounting and maintenance and became the liaison with both staff and coverage providers. My goal is to become a Benefits Manager in a larger organization with the possibility of advancement in other human resource areas. Enclosed is my resume. If any situations come to mind where you think my skills and background would fit or if you have any suggestions as to others whom it might be beneficial for me to talk with, I would greatly appreciate hearing from you. You can contact me at 608.256.4429 or pfiedler@wisc.edu. Again, I very much enjoyed our conversation. Sincerely, Pat Fiedler Pat Fiedler Enclosure

130

PRESELECT/OPEN LETTERS

131

E-MAIL FORMAT

Dear Ms. Hebner: While browsing your website for branding and positioning techniques for a marketing class, I realized what a great place Lands’ End would be to work this summer. I am aware of the example that Lands’ End has set for the business world with respect to commerce and merchandising. My interest lies in the way that Lands’ End has chosen to position its products and its methods of reaching its target markets. Though I did not fit the requirements of the previous positions you listed on BuckyNet, I would like to be considered for an internship position in the marketing or merchandise departments. I am sincerely impressed by the efforts taken at Lands’ End in providing the highest quality merchandise coupled with exceptional customer service. As a frequent customer of Lands’ End, I am knowledgeable of your customer service base as well as the importance of their satisfaction. I truly believe in the Lands’ End philosophy of doing business and would feel honored to be part of such a winning team. My marketing experience in the retail industry has well prepared me to work for Lands’ End. As part of the management team at West Towne Mall, I am familiar with upholding the image and standards of a highly visible community player. I am also well versed in accepting a high level of responsibility and taking initiative. I would be an outstanding candidate to represent these qualities at Lands’ End. Attached is my resume. Please contact me at your earliest convenience to further discuss these internship opportunities at 608.263.4246 or at pfiedler@wisc.edu. Sincerely, Pat Fiedler

132

E-MAIL FORMAT

Dear Ms. Keller: The marketing intern position listed on the University of Wisconsin-Madison School of Business Career Center’s Web site seems to fit my educational and work experience well. Although I am a finance major, I feel that I possess the skills and experience required of this position. Attached is my resume. During my academic career, I have striven to excel in both the finance and marketing areas. Even though I am pursuing a finance major to strengthen my quantitative skills, I have taken sufficient coursework in marketing and enjoy using my creative skills in designing promotional pieces and my communication skills in interacting with customers. These skills were utilized even more during my summer internship with Famous Footwear where I worked directly in the marketing department to help start their “Back-to School” campaign for the fall. Your company is unique because it is far ahead of its competitors; I am unique because I am far ahead of my competition as well. I would greatly appreciate an opportunity to interview with you. You can reach me at 608.251.9984 or at pfiedler@wisc.edu. Thank you for your time. Sincerely, Pat Fiedler

133

E-MAIL FORMAT Dear Mr. Endres: While looking at the companies recruiting on campus at the University of Wisconsin-Madison School of Business Career Center, I became very excited to see Wisconsin Management Company’s listing of a Real Estate Analyst position. In reviewing the qualification requirements, I noticed that you were only accepting candidates who will graduate in December 20XX or May 20XX. I am planning on graduating in August 20XX with a Bachelor of Business Administration degree majoring in Real Estate and will be attending a three week summer session at the end of May which ends approximately the third week of June. Therefore, I will be available immediately after taking this course and would ask that you consider me for an interview. Attached is my resume. The past two years I have worked at NAI MLG Commercial, a real estate firm here in Madison. I was exposed to many different aspects of real estate ranging from conducting a feasibility study to compiling sales data and property information to working with brokers and developers. I also have had the opportunity to work with Argus. The opening of your Real Estate Analyst position is of great interest to me and I appreciate your consideration. You may contact me at 608.251.3323 or at pfiedler@wisc.edu. Thank you for your consideration. Sincerely, Pat Fiedler

134

MISSED INTERVIEW LETTERS

“I realize you said you’d be late for the interview, but five years is a long time, Stan.”

135

E-MAIL FORMAT Dear Mr. Swanson: As a student at the University of Wisconsin-Madison majoring in Finance, Investment and Banking, I recently signed up to interview with Wet Trout at the Wisconsin School of Business Career Center and I failed to write it in my calendar. My error cost you as well as the opportunity to interview other interested students. I wish to extend my sincerest apologies and I hope that any actions on my part will not reflect in any way your opinions of the Wisconsin School of Business Career Center. I hope that my actions will not discourage you from recruiting at the School of Business in the future. I am still interested in your position but completely understand if you are unable to interview me. Please contact me at 608.422.3112 or at pfiedler@wisc.edu if I am able to reschedule the interview. Thank you for your understanding and consideration. Sincerely, Pat Fiedler

136

Pat Fiedler 146 Rodney Court

Madison, WI 53175 February 6, 20XX Mr. James A. Speigal Regional Manager Family Market Enterprises 302 N. Main Street Sun Prairie, WI 53590 Dear Mr. Speigal: During your recent visit to Madison, I was scheduled to interview with you for the position of Sales Manager with Family Market Enterprises. Due to an oversight on my part, I failed to appear at that interview. I want to offer my deepest apologies for taking advantage of your valuable time. The Business Career Center at the University of Wisconsin-Madison has an excellent program designed to provide job opportunities and exposure for future graduates. Combined with the willingness of professional recruiters to travel to Madison, the on-campus recruiting service is an invaluable tool for all students. I would not want to jeopardize the efforts of any company in recruiting at the Wisconsin School of Business. Again, I apologize and ask that my actions not be perceived as a reflection on what is an extremely well run program. Please call me at 608.248.5689 if you have any questions. Sincerely, Pat Fiedler Pat Fiedler

137

THANK YOU LETTERS

“We’ll be in touch… and thanks for coming in on such short notice.”

138

Pat Fiedler

311 S. Mills Street Madison, WI 53705

March 15, 20XX Ms. Diana Hammersted Eddie Bauer 2 West Towne Mall Madison, WI 53711 Dear Ms. Hammersted: Thank you for talking with me on Friday about personnel needs for your store. It’s encouraging to know you are about to have three openings. I am enclosing my resume with the thought that the next step will be an interview. I have spent the last three years cultivating my skills and abilities in retail. These years provide a good background for my ultimate goal of a job like yours: running the floor in a department store like Eddie Bauer. My proudest achievement in retail was last year when my department exceeded budgeted sales by more than 200%, thanks to innovative pricing and selling. My creative thinking and attention to detail are certainly the two qualities that have taken me to where I am today. I have gotten excellent reviews from my superiors at the store, but I feel I can do even better at a store such as Eddie Bauer by increasing sales and promoting in-store traffic. Thanks, Ms. Hammersted, for considering me for one of these positions. I can make myself available for an interview at your convenience. You may reach me at 608.255.2625 or at pfiedler@wisc.edu. I look forward to hearing from you soon. Cordially, Pat Fiedler Pat Fiedler Enclosure

139

E-MAIL FORMAT or

THANK YOU CARD FORMAT Dear Mr. Nash: It was great to finally meet you this morning! I really appreciated your time and willingness to give me some insight on the music industry. Your facilities at the studio are wonderful! After speaking with you this morning, I am definitely interested in working with you as your personal assistant. In fact, I have been a personal assistant for the last two years for Lauren Campbell at the Wisconsin School of Business. Her contact information is included on the reference sheet I sent with my resume. I know she would be more than willing to speak with you about my qualifications. I will surely keep in touch as my plans to move to Nashville develop. Thanks again for inviting me to meet with you at your studio. The entire staff at Yellow Elephant Music was so friendly and inviting. Be sure to extend my thanks to Darren for recommending the bakery for breakfast yesterday morning. All the best, Pat Fiedler 1009 Vilas Avenue, #1 Madison, WI 53715 608/239-8518 pfiedler@wisc.edu

140

E-MAIL FORMAT

or THANK YOU CARD FORMAT

Dear Brooke: Thank you for the opportunity to meet with you regarding the real estate associate position; our conversation has heightened my interest in the real estate group and its place within the Walt Disney Imagineering (WDI) structure. The real estate group marries two of my passions: the tangible assets of real estate and the dynamic qualities of entertainment properties and the synergies they create. I believe that my previous work experience with strategic land use and transaction management as well as my time with WDI would allow me to make an immediate impact with your team. Please contact me with any questions or concerns. I look forward to hearing from you soon. Sincerely, Pat Fiedler

141

Pat Fiedler 1131 Bowen Ct. Madison, WI 53715 October 4, 20XX Mr. Khai Nguyen Audit Manager Sears Holding Corp. 3333 Beverly Road, AC-205A Hoffman Estates, IL 60179 Dear Mr. Nguyen: Thank you for meeting with me on October 3 to discuss the Audit position with Sears Holding Corp. I was exceptionally impressed with your company and the opportunities within it. My interview on Friday functioned as a valuable forum for me as an enthusiastic student and as a future woman in the workforce. Furthermore, I express my gratitude with regard to your honesty and candidness at the Employer Information Session. I would like to convey my excitement about the prospect of working for Sears. As discussed in my interview, I am very confident that my past experience working in retail along with my accounting knowledge will make me an asset to your company. I am a dedicated and energetic individual who will excel in a team environment. I feel these assets would enable me to make an immediate contribution to Sears. Please do not hesitate to contact me if you have any questions or need additional information, such as references. Once again, thank you for taking the time to meet with me. I look forward to hearing from you. Sincerely, Pat Fiedler Pat Fiedler

142

FINANCIAL AWARD SCHOLARSHIP LETTER

143

Pat Fiedler 4912 Johnson Street, #3

Madison, WI 53705

April 2, 20XX

Mr. Todd McClement Kohl’s Department Stores N56 W17000 Ridgewood Drive Menomonee Falls, WI 53051 Dear Mr. McClement: Thank you for the financial award that has been offered to me by Kohl’s Department Stores. It is with sincere appreciation and gratitude that I accept this award. I would also like to thank Kohl’s for making this award possible. It is great to know that Kohl’s is dedicated to furthering the education of students studying marketing with an interest in retail. This award is a wonderful contribution and will help tremendously in reducing the fees associated with my enrollment at the University of Wisconsin-Madison. Again, I would like to thank you and Kohl’s for this award. It is greatly appreciated. Sincerely, Pat Fiedler Pat Fiedler

144

ACCEPTANCE LETTERS

“Whatever you do, don’t let them talk you into temporary office space.”

When accepting an offer, call the company to accept it over the phone. You

might want to follow-up in a timely manner with a formal acceptance letter or thank you

note/card.

145

EMAIL FORMAT or

THANK YOU CARD FORMAT

Dear Kelli, This letter is to confirm my acceptance of your employment offer. I am thrilled and excited to be joining the Enterprise team! Because of my unique blend of business and education training, I am confident that I will make significant contributions in the area of project management. As we discussed, I plan on starting work part-time (50%) as of June 4 and will begin to work full time on September 5. I am anxiously awaiting my first day on the job and look forward to the beginning of a successful career at Enterprise. I want to thank you for this tremendous opportunity and assure you that I will do whatever it takes to not only meet and maintain the high expectations clients have for Enterprise, but surpass them. Please let me know if there is any additional information needed or details I should be aware of prior to my arrival in June. Sincerely, Pat Fiedler

146

Pat Fiedler 507 Shore Drive

Madison, WI 53701 December 28, 20XX Mr. Jack Krebs Division Manager Data International Corporation 1212 Corporation Lane Richmond, VA 23312 Dear Jack, Thank you so much for offering me a position at Data International. I am writing to confirm my acceptance of your employment offer of December 22, 20XX and to tell you how delighted I am to be joining Data International in Richmond. The work is exactly what I have prepared for and hoped to do. I feel confident that I can make a significant contribution to Data International and I am grateful for the opportunity you have given me. As we discussed, I will report to work at 8:00 am on Monday, January 5 and will have completed the medical examination and drug testing by the start date. Additionally, I will complete all employment and insurance forms for new employee orientation on January 19. I am looking forward to working with you and your fine team. I appreciate your confidence in me and am very happy to be joining your staff. Sincerely, Pat Fiedler Pat Fiedler

147

REJECTION LETTERS

“Do you have one that reads, ‘Phooey, I don’t want to work for your piddly company anyway’?”

Like acceptances, when rejecting an offer, call the company to reject it over the

phone. Then you might want to follow-up in a timely manner with a formal rejection

letter or thank you note/card.

148

Pat Fiedler

349 Langdon Street, #102 Madison, WI 53703

January 31, 20XX Mr. Tom Smith Recruiter Kaye’s Furniture Store 56 Ridgewood Drive Chicago, IL 60006 Dear Tom: Thank you for extending an employment offer to me as a Retail Specialist with Kaye’s Furniture Stores. At both the campus and corporate visits, it was a pleasure meeting and learning from you and other employees about the Kaye Corporation and the offered position. I am extremely impressed with Kaye’s stores, values, and corporate culture and the employees with whom I met through the interview process could not have been more kind or accommodating. However, I must decline the offer at this time. This was a very difficult decision to make, but I believe it is too early in my job search to commit to the position. I would certainly appreciate it if I may contact you later this spring regarding employment at Kaye’s since I am only declining your offer due to the understandable timeframes with which I was to make a decision. Thank you for your time, consideration, and interest. Sincerely, Pat Fiedler Pat Fiedler

149

EMAIL FORMAT or

THANK YOU CARD FORMAT

Dear Mr. Smith: Thank you very much for offering me the position of Retail Buyer with Badger Display Signs. I appreciate the time you took explaining the details of the position and giving me time to consider your offer. I believe Badger Display Signs is a fine company and there are many aspects of this position that are very appealing to me. However, I believe it is in our mutual best interest that I decline your generous offer. This has been a difficult decision for me but I believe it is the appropriate one for my career at this time. I want to thank you for the consideration and courtesy given to me. It was a pleasure to meet you and your staff. Sincerely, Pat Fiedler

150

EMAIL FORMAT

or THANK YOU CARD FORMAT

Dear Ms. Anderson: Thank you for your recent letter indicating that I was not selected for the position of Merchandising Manager. Of course, I was disappointed; however, I do appreciate your prompt decision and notification. Your letter mentioned that you would keep my resume on file for six months in the event that any other appropriate openings occur within your company. I appreciate the courtesy as I remain highly interested in employment with Waterfront Company. I know that my analytical, communication, and managerial skills would benefit your organization. Once again, thank you for your time and consideration. I hope to hear from you again in the near future. Sincerely, Pat Fiedler