VTCT Level 2 NVQ Diploma in Barbering...2 The qualification Introduction National Occupational Standards (NOS) The purpose of the VTCT Level 2 NVQ Diploma in Barbering qualification

HB2N1F_v2

VTCT Level 2 NVQ Diploma in Barbering

Operational start date: 1 May 2015Credit value: 53 Total Qualification Time (TQT): 530Guided learning hours (GLH): 452Qualification number: 601/5887/6

Statement of unit achievementBy signing this statement of unit achievement you are confirming that all learning outcomes, assessment criteria and range statements (if/where applicable) have been achieved under specified conditions, and that the evidence gathered is authentic.

This statement of unit achievement table must be completed prior to claiming certification.

Unit code Date achieved Learner signature

Assessor initials

IQA signature (if sampled)

Mandatory units

UHB31

UHB32

UHB33

UHB34

UHB24

UHB25

UHB26

Optional units

2

The qualification

Introduction National Occupational Standards (NOS)

The purpose of the VTCT Level 2 NVQ Diploma in Barbering qualification is to provide you with the knowledge, skills and understanding to be a junior barber. This qualification is based on the Level 2 Barbering National Occupational Standards (NOS) and is recognised by the UK’s leading professional hair associations (The Hair Council and British Barbering Association - BBA) as being fit for purpose to prepare you for a career as a junior barber.

This qualification is designed for learners aged 16 years or over and has both mandatory and optional units for you to achieve. The mandatory units are; advise and consult with clients, shampoo condition and treat the hair and scalp, develop and maintain your effectiveness at work, cut men’s hair using basic techniques, cut facial hair to shape using basic techniques, dry and finish men’s hair and create basic outlines and detailing in hair.

The optional section of this qualification allows you to choose units you would like to study, depending upon your chosen career pathway as a junior barber and include; assist with shaving services, relax hair, perm and neutralise hair, plait and twist hair, temporarily attach hair to enhance a style, fulfil salon reception duties, colour and lighten men’s hair.

You will be expected to gather evidence of both the practical skills and underpinning knowledge for each unit you study and create a ‘portfolio of evidence’ for the qualification. On successful completion of this qualification you will be in a position to apply for employment as a junior barber.

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This qualification is regulated on the Regulated Qualifications Framework (RQF) and has been mapped to the following NOS:

• SKACB2• SKACB3• SKACB4• SKACB5• SKACHB9• SKACHB11• SKACHB12• SKAAH2• SKACB1• SKACB6• SKACH5• SKACH6• SKACH7• SKACHB13

This qualification is approved and supported by the Hairdressing and Beauty Industry Authority (HABIA), the standard setting body for hair, beauty, nails and spa qualifications.

Prerequisites

Learners who wish to undertake this qualification must also achieve the VTCT (ITEC) Level 2 Award in Infection Prevention (COVID-19) for Hairdressing and Barbering Services qualification or a regulated equivalent.

To be accepted to study this qualification you should have successfully achieved of one of the following; Level 1 qualification in hairdressing or barbering, schools programme of study, traineeship in hairdressing or a successful interview/skills test.

Your centre will have ensured that you have the required knowledge, understanding and skills to enrol and successfully achieve this qualification.

Additional information

Learners who successfully complete this qualification are eligible to become a State Registered Graduate Barber (SRB) with The Barber Council.

3

Progression

3

The main purpose of this qualification is to enable you to gain employment as a barber in a commercial barbershop, or in one of the following career opportunities:

• Specialist African type hair salons

• Independent/self-employed/mobile/home-based settings

• Product manufacturing and training

• Armed services

• HM prison service

• Cruise liners

• Hospitals/Care home

Alternatively you may choose to develop your knowledge and skills to an advanced level by undertaking a Technical Level 3 qualification in haridressing:

• VTCT Level 3 NVQ Diploma in Barbering

• VTCT Level 3 Diploma in Barbering

• VTCT Level 3 Diploma in Barbering studies

The full list of VTCT hairdressing and barbering qualifications can be found on the VTCT website: http://www.vtct.org.uk/Home/QualificationCentreFinder.aspx.

4

Qualification structure

Mandatory units - 44 creditsVTCT unit code

Ofqual unit reference Unit title Credit

value GLH Level

UHB31 J/506/9775 Cut men’s hair using basic techniques 12 111 2

UHB32 L/506/9776 Cut facial hair to shape using basic techniques 5 42 2

UHB33 R/506/9777 Dry and finish men’s hair 5 45 2

UHB34 Y/506/9778 Create basic outlines and detailing in hair 6 48 2

UHB24 F/506/9368 Advise and consult with clients 8 63 2

UHB25 T/506/9383 Shampoo, condition and treat the hair and scalp 5 40 2

UHB26 L/506/9499 Develop and maintain your effectiveness at work 3 26 2

Optional units - 9 (minimum) creditsVTCT unit code

Ofqual unit reference Unit title Credit

value GLH Level

UHB45 R/506/9360 Relax hair 9 82 2

UHB44 L/506/9762 Assist with shaving services 5 39 2

UHB58 H/506/9363 Colour and lighten men’s hair 14 122 2

UHB46 M/506/9382 Perm and neutralise hair 10 93 2

UHB47 R/506/9374 Plait and twist hair 5 42 2

UHB48 M/506/9494 Temporarily attach hair to enhance a style 3 30 2

UHB49 R/506/9584 Fulfil salon reception duties 6 47 2

Total credits required - 53 (minimum)

4

All mandatory units must be completed. A minimum of 53 credits must be achieved at level 2 or above.

5

Guidance on assessment

This book contains the mandatory units that make up this qualification. Optional units will be provided in additional booklets (if applicable). Where indicated, VTCT will provide assessment materials. Assessments may be internal or external. The method of assessment is indicated in each unit.

Internal assessment (any requirements will be shown in the unit)

Assessment is set, marked and internally quality assured by the centre to clearly demonstrate achievement of the learning outcomes. Assessment is sampled by VTCT external quality assurers.

Assessment explained

5

VTCT qualifications are assessed and verified by centre staff. Work will be set to improve your practical skills, knowledge and understanding. For practical elements, you will be observed by your assessor. All your work must be collected in a portfolio of evidence and cross-referenced to requirements listed in this record of assessment book.

Your centre will have an internal quality assurer whose role is to check that your assessment and evidence is valid and reliable and meets VTCT and regulatory requirements.

An external quality assurer, appointed by VTCT, will visit your centre to sample and quality-check assessments, the internal quality assurance process and the evidence gathered. You may be asked to attend on a different day from usual if requested by the external quality assurer.

This record of assessment book is your property and must be in your possession when you are being assessed or quality assured. It must be kept safe. In some cases your centre will be required to keep it in a secure place. You and your course assessor will together complete this book to show achievement of all learning outcomes, assessment criteria and ranges.

External assessment (any requirements will be shown in the unit)

Externally assessed question papers completed electronically will be set and marked by VTCT.

Externally assessed hard-copy question papers will be set by VTCT, marked by centre staff and sampled by VTCT external quality assurers.

6

Creating a portfolio of evidence

As part of this qualification you are required to produce a portfolio of evidence. A portfolio will confirm the knowledge, understanding and skills that you have learnt. It may be in electronic or paper format.

Your assessor will provide guidance on how to prepare the portfolio of evidence and how to show practical achievement and understanding of the knowledge required to successfully complete this qualification. It is this booklet along with the portfolio of evidence that will serve as the prime source of evidence for this qualification.

Evidence in the portfolio may take the following forms:

• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies

All evidence should be documented in the portfolio and cross-referenced to unit outcomes. Constructing the portfolio of evidence should not be left to the end of the course.

6

7

Unit assessment methods

This section provides an overview of the assessment methods that make up each unit in this qualification. Detailed information on assessment is provided in each unit.

Mandatory units External Internal

VTCT unit code Unit title Question

paper(s) Observation(s) Portfolio of Evidence

UHB31 Cut men’s hair using basic techniques 0

UHB32 Cut facial hair to shape using basic techniques 0

UHB33 Dry and finish men’s hair 0

UHB34 Create basic outlines and detailing in hair 0

UHB24 Advise and consult with clients 1

UHB25 Shampoo, condition and treat the hair and scalp 1

UHB26 Develop and maintain your effectiveness at work 0

Optional units External Internal

VTCT unit code Unit title Question

paper(s) Observation(s) Portfolio of Evidence

UHB45 Relax hair 1 UHB44 Assist with shaving services 0 UHB58 Colour and lighten men’s hair 1 UHB46 Perm and neutralise hair 1 UHB47 Plait and twist hair 0

UHB48 Temporarily attach hair to enhance a style 0

UHB49 Fulfil salon reception duties 0

7

Unit glossary

8

Description

VTCT product code

All units are allocated a unique VTCT product code for identification purposes. This code should be quoted in all queries and correspondence to VTCT.

Unit title The title clearly indicates the focus of the unit.

National Occupational Standards (NOS)

NOS describe the skills, knowledge and understanding needed to undertake a particular task or job to a nationally recognised level of competence.

LevelLevel is an indication of the demand of the learning experience; the depth and/or complexity of achievement and independence in achieving the learning outcomes.

Credit valueThis is the number of credits awarded upon successful achievement of all unit outcomes. Credit is a numerical value that represents a means of recognising, measuring, valuing and comparing achievement.

Guided learning hours (GLH)

The activity of a learner in being taught or instructed by - or otherwise participating in education or training under the immediate guidance or supervision of - a lecturer, supervisor, tutor or other appropriate provider of education or training.

Total qualification time (TQT

The number of hours an awarding organisation has assigned to a qualification for Guided Learning and an estimate of the number of hours a learner will reasonably be likely to spend in preparation, study, or any other form of participation in education or training. This includes assessment, which takes place as directed - but, unilke Guided Learning, not under the immediate guidance or supervision of - a lecturer, supervisor, tutor or other appropriate provider of education or training.

Observations This indicates the minimum number of competent observations, per outcome, required to achieve the unit.

Learning outcomes

The learning outcomes are the most important component of the unit; they set out what is expected in terms of knowing, understanding and practical ability as a result of the learning process. Learning outcomes are the results of learning.

Evidence requirements This section provides guidelines on how evidence must be gathered.

Observation outcome

An observation outcome details the tasks that must be practically demonstrated to achieve the unit.

Knowledge outcome

A knowledge outcome details the theoretical requirements of a unit that must be evidenced through oral questioning, a mandatory written question paper, a portfolio of evidence or other forms of evidence.

Assessment criteria

Assessment criteria set out what is required, in terms of achievement, to meet a learning outcome. The assessment criteria and learning outcomes are the components that inform the learning and assessment that should take place. Assessment criteria define the standard expected to meet learning outcomes.

Range The range indicates what must be covered. Ranges must be practically demonstrated in parallel with the unit’s observation outcomes.

UHB31Cut men’s hair using basic techniques

The aim of this unit is to develop your knowledge, understanding and cutting skills involved in barbering to achieve a variety of looks and neckline finishes for men using club cutting, scissor over comb, clipper over comb, thinning and freehand techniques.

Throughout this unit you will need to maintain a high level of health, safety and hygiene throughout your work. You will also need to maintain a professional personal appearance and demonstrate effective communication skills. In this unit, razors will only be used for removing unwanted hair outside the outline shape.

UHB31_v1


GLH

Credit value

Level


Observations

External paper(s)

111

12

2

CB2

6

0

On completion of this unit you will:

Learning outcomes

Evidence requirements

UHB31

Cut men’s hair using basic techniques

1. Be able to cut hair using basic barbering techniques

2. Know how health and safety policies and procedures affect cutting services

3. Understand the factors that influence cutting services

4. Understand the tools, equipment and products used in basic barbering techniques

You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.

4. Range All ranges must be practically demonstrated or other forms of evidence produced to show they have been covered.

5. Knowledge outcomes There must be evidence that you possess all the knowledge and understanding listed in the Knowledge section of this unit. In most cases this can be done by professional discussion and/or oral questioning. Other methods, such as projects, assignments and/or reflective accounts may also be used.

6. Tutor/Assessor guidance Your tutor must refer to the ‘Habia Assessment Strategy’ when delivering this unit to ensure that you cover all the requirements for this unit. This can be found on www.vtct.org.uk under the relevant qualification page. You will be guided by your tutor/assessor on how to achieve learning outcomes and ranges in this unit. All outcomes and ranges must be achieved.

7. External paper There is no external paper requirement for this unit.

1. Environment Evidence for this unit may be gathered within the workplace or realistic working environment (RWE).

2. Simulation Simulation is not permitted in this unit. All Observation outcomes must be on real clients.

3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least six occasions. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

11

Achieving observation outcomes

Your assessor will observe your performance of practical tasks. The minimum number of observations required is indicated in the evidence requirements section of this unit.

Criteria may not always naturally occur during a practical observation. In such instances you will be asked questions to demonstrate your competence in this area. Your assessor will document the criteria that have been achieved through oral questioning.

Your assessor will sign off a learning outcome when all criteria have been competently achieved in a single client service.

The range section indicates what must be covered. Ranges should be practically demonstrated as part of an observation. Where this is not possible other forms of evidence may be produced. All ranges must be covered.

Your assessor will document the portfolio reference once a range has been competently achieved.

Achieving observation outcomes Achieving range

Achieving observations and range

UHB31




12

Learning outcome 1

Observations

You can:

UHB31

*May be assessed by supplementary evidence.

Be able to cut hair using basic barbering techniques

13

a. Prepare for cutting services

b. Apply safe and hygienic methods of working throughout services

c. Consult with clients to confirm the desired look

d. Select suitable products, tools and equipment

e. Carry out cutting services

f. Provide clients with advice and recommendations in the service(s) provided

Observation 1 2 3Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials


You must practically demonstrate that you have:

Range

UHB31

Used all tools and equipment Portfolio reference

Scissors

Clippers

Clipper attachements

Trimmers

Razors

Cut all types of hair Portfolio reference

Wet

Dry

Cut a minimum of 6 looks Portfolio reference

Uniform layer

Square layer

Graduation

Flat top

With a fringe

With a parting

Around the ear outline

Over the ear

With a fade

Eyebrow

Used all the techniques Portfolio reference

Club cutting

Scissor over comb

Clipper over comb

Freehand

Thinning

Fading

14

It is strongly recommended that all range items are practically demonstrated. Where this is not possible, additional observed evidence may be produced to demonstrate competence.


UHB31 15

Taken into account all factors Portfolio reference

Hair characteristics

Hair classifications

Head and face shape

Presence of male pattern baldness

Piercings

Adverse skin conditions

Cut all neckline shapes Portfolio reference

Tapered

Squared

Full neck line

Cut all outline shapes Portfolio reference

Natural

Created

Tapered

Given all advice and recommendations Portfolio reference

How to maintain their look

Time interval between services

Future and present products and services


Achieving knowledge outcomes

Developing knowledge

You will be guided by your tutor and assessor on the evidence that needs to be produced. Your knowledge and understanding will be assessed using the assessment methods listed below*:

• Projects• Observed work• Witness statements• Audio-visual media • Evidence of prior learning or attainment• Written questions• Oral questions• Assignments• Case studies• Professional discussion

*This is not an exhaustive list.

Where applicable your assessor will integrate knowledge outcomes into practical observations through professional discussion and/or oral questioning.

When a criterion has been orally questioned and achieved, your assessor will record this evidence in written form or by other appropriate means. There is no need for you to produce additional evidence as this criterion has already been achieved.

Some knowledge and understanding outcomes may require you to show that you know and understand how to do something. If you have practical evidence from your own work that meets knowledge criteria, then there is no requirement for you to be questioned again on the same topic.

Each assessment criterion in the knowledge learning outcomes has been mapped to the relevant statement in the National Occupational Standard (NOS). In the Knowledge section of this book, the assessment criteria and related NOS references are listed. There is a column for the portfolio reference to be inserted.

The NOS statements listed in the Knowledge Requirements section of this book, must be evidenced in a portfolio.

UHB3116

Knowledge

UHB31 17

Learning outcome 2

Know how health and safety policies and procedures affect cutting services

You can: NOS CB2 reference Portfolio reference

a. Outline responsibilities for health and safety in own role K1, K3, K17

b. Describe the potential hazards and possible risks that may occur in the workplace and affect services K16

c. Describe the safe and hygienic working methods and practices that must be followed throughout the services

K2, K4, K5, K6, K8, K9, K10, K12, K19

d. Explain the importance of questioning the client prior to and during services K25, K43, K46

e. State the importance of preventing cross-infection and cross-infestation K11 K13, K14, K15

You will be required to have a portfolio of evidence for all assessment criteria.

UHB3118

Learning outcome 3

Understand the factors that influence cutting services


a. Explain the factors that may influence services K20, K32, K35

b. Describe ways of dealing with any influencing factors

c. State the average rate of hair growth K47

d. Explain know causes and typical patterns of male pattern baldness K48


UHB31 19

Learning outcome 4

Understand the tools, equipment and products used in basic barbering techniques


a. Explain why it is important to prepare the hair prior to cutting K21, K22, K23

b. Identify the tools, equipment and products available and the effects they achieve K7, K18, K24, K33

c. Explain the importance of applying correct techniques during services

K26, K27, K28, K29, K30, K31, K34, K36, K37, K38, K39, K40, K41, K42, K44, K45

d. State the importance of using products cost effectively K10

e. Explain the importance of providing clients with advice and recommendations on the service(s) provided and products available

K49


Knowledge requirements

UHB3120

You will be required to produce a portfolio of evidence for all the NOS statements listed in this section. Each assessment criterion in the knowledge learning outcomes has been mapped to the NOS statements listed in this section.

NOS CB2 NOS statements to be included in a portfolio of evidence

K1 Your responsibilities for health and safety as defined by the specific legislation covering your job role

K2 Your salon’s requirements for client preparation

K3 The range of protective clothing that should be available for clients

K4 Why it is important to use gloves when using a razor

K5 Why it is important to protect clients from hair cuttings

K6 How the position of your client and yourself can affect the desired outcome, reduce fatigue and the risk of injury

K7 The correct use and maintenance of cutting tools

K8 Why it is important to position your cutting tools for ease of use

K9 The safety considerations which must be taken into account when cutting hair

K10 The different types of working methods that promote environmental and sustainable working practices

K11 Why it is important to avoid cross-infection and cross-infestation

K12 The importance of following your stylist’s instructions including effective use of your working time

K13 Why it is important to keep your work area clean and tidy

K14 Methods of cleaning, disinfecting and sterilisation used in salons

K15 Methods of working safely and hygienically which minimises the risk of cross-infection and cross-infestation

UHB31 21



K16 The hazards and risks which exist in your workplace and the safe working practices which you must follow

K17 The importance of personal hygiene, protection and presentation in maintaining health and safety in your workplace

K18 Suppliers’ and manufacturers’ instructions for the safe use of equipment, materials and products which you must follow

K19 The correct methods of waste disposal

K20 Your salon’s expected service times for different cutting looks

K21 How to prepare your client’s hair prior to cutting

K22 Why hair products should be removed from the hair prior to cutting

K23 The importance of correctly combing out the hair prior to cutting

K24 Which tools can be used on either wet or dry hair or both

K25 The importance of confirming with your client the look agreed during consultation prior to commencing the cut

K26 The reasons for establishing and following guidelines

K27 How to create and follow guidelines for different cutting looks

K28 How and when to use different cutting techniques and the effects achieved

K29 The importance of considering weight distribution and working with the natural growth patterns of the hair

K30 How different cutting angles will impact on weight distribution, balance and the degree of graduation

K31 The importance of applying the correct degree of tension to the hair when cutting

UHB3122



K32 The factors that must be taken into consideration prior to and during cutting and how these may impact on the cutting service

K33 The types of clippers, clipper blades and attachments available and the effects that these achieve

K34 How to safely carry out an eyebrow trim

K35 The factors which should be considered when cutting wet hair and dry hair

K36 The importance of changing your own position and that of your client to help you ensure the accuracy of the cut

K37 The importance of keeping the hair damp when wet cutting

K38 The importance of establishing accurate distribution of weight, balance and shape by regularly crosschecking the cut

K39 How to create different neckline and outline shapes

K40 The importance of cutting to the natural neckline in barbering

K41 How to achieve outlines that are accurate and remove unwanted hair outside the desired outline shape

K42 The importance of balance and shape sideburns to suit the hair style and to meet your client’s requirements

K43 The importance of consulting with clients throughout the cutting process

K44 The visual checks required to ensure the finished cut and outlines are accurate

K45 The importance of leaving hair ready for the next part of the service or finish to meet your client’s requirements

UHB31 23



K46 The importance of confirming your client’s satisfaction with the finished cut

K47 The average rate of hair growth

K48 The known causes and typical patterns of male pattern baldness

K49 The importance of providing advice and recommendations on the products and services provided in the salon

UHB3124

Notes Use this area for notes and diagrams

UHB32Cut facial hair to shape using basic techniques

The aim of this unit is to develop your knowledge, understanding and skills for cutting beards and moustaches to maintain existing shapes using scissor over comb, clippers with attachment, clipper over comb and freehand cutting techniques.

Throughout this unit you will need to maintain a high level of health, safety and hygiene throughout your work. You will also need to maintain a professional personal appearance and demonstrate effective communication skills.

UHB32_v1


GLH

Credit value

Level


Observations

External paper(s)

42

5

2

CB3

4

0


Learning outcomes


UHB32

Cut facial hair to shape using basic techniques

1. Be able to cut facial hair to shape using basic techniques

2. Know how health and safety policies and procedures affect facial hair cutting services

3. Understand the factors that influence facial hair cutting services

4. Understand the tools, equipment, products and techniques used to cut facial hair shapes








3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least four occasions on different clients. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

27









UHB32




28

Learning outcome 1

Observations

You can:

UHB32

Observation 1 2 3 4Criteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials


Be able to cut facial hair to shape using basic techniques

29

a. Prepare for facial hair shaping services




e. Carry out facial hair shaping services

f. Provide clients with advice and recommendations on the service(s) provided


Range

UHB32

Used all the types of tools Portfolio reference

Scissors

Clippers

Clipper attachments

Trimmers

Taken account of all factors Portfolio reference

Head and face shape


Hair classification

Hair style

Adverse skins conditions

Facial piercing

Clients’ wishes

Ingrowing hair

Skin elasticity

Cut all the looks Portfolio reference

Tappered beardline

Full beard outlines

Partial beard

Moustache only

Eyebrow trim

30



UHB32 31

Used all cutting techniques Portfolio reference

Scissor over comb

Clipper with attachment

Clipper over comb

Freehand




Present and future products and services

Exfoliation












UHB3232

Knowledge

UHB32 33

Learning outcome 2

Know how health and safety policies and procedures affect facial hair cutting services




c. Describe safe and hygienic working methods and practices that must be followed throughout the services

K2, K4, K5, K6, K7, K9, K14, K17

d. Explain the importance of questioning clients prior to and during services K21

e. Outline the importance of preventing cross-infection and cross-infestation K8, K11, K12


UHB3234

Learning outcome 3

Understand the factors that influence facial hair cutting services


a. Explain the factors that may influence services K18, K19



d. Explain the effects of continual close cutting to the skin K29, K30


UHB32 35

Learning outcome 4

Understand the tools, equipment, products and techniques used to cut facial hair shapes


a. Explain why it is important to prepare the facial hair prior to cutting K20

b. Identify the tools, equipment and products available and the effects they achieve K24, K33

c. Describe the correct use and maintenance of cutting tools and equpipment K10, K16, K32

d. Explain the importance of applying correct techniques during services

K22, K23, K25, K26, K27, K31, K34, K35


K36



UHB3236



K1 Your responsibilities for health and safety as defined by any specific legislation covering your job role



K4 Why it is important to protect clients from hair clippings

K5 How the position of your client and yourself can affect the desired outcome and reduce fatigue and the risk of injury

K6 The importance of using the correct type of barber’s chair

K7 The safety considerations which must be taken into account when cutting facial hair





K12 The importance of working safely and hygienically, which minimises the risk of cross-infection and cross-infestation




UHB32 37





K18 Your salon’s expected service times for cutting facial hair

K19 The factors that must be taken into consideration prior to and during cutting facial hair

K20 The importance of preparing the client’s facial hair prior to the service

K21 The importance of confirming with your client the look agreed at consultation and during service

K22 How to create and follow a guideline for tapered beardlines, beard outlines and moustaches

K23 How to cut different facial hair shapes using basic cutting techniques

K24 Basic beard and moustache shapes that do not require the use of razors

K25 The importance of cross-checking the facial hair cut

K26 The importance of working with the natural growth patterns of facial hair when considering the weight distribution within a facial hair cut

K27 How the angle at which the cutting tools and the head are positioned will affect the weight distribution, balance and degree of graduation of the facial hair


K29 The effects of continual close cutting to the skin

K30 Potential risk of ingrowing hair resulting from continual close cutting

UHB3238



K31 How to safely carry out an eyebrow trim

K32 How to level and test clippers

K33 The size and type of clippers, clipper blades and attachments available and the effects that these achieve

K34 The importance of ensuring the finished look is even, symmetrical and balanced in relation to your client’s facial contour

K35 Remove any unwanted hair outside the desired outline shape


UHB33Dry and finish men’s hair

The aim of this unit is to develop your knowledge, understanding and skills for using a range of styling techniques to dry men’s hair to create a variety of finished looks. You will learn how to work with a high degree of manual dexterity, taking into account many factors. You will also be working with a wide range of styling and finishing products.


UHB33_v1


GLH

Credit value

Level


Observations

External paper(s)

45

5

2

CB4

3

0


Learning outcomes


UHB33

Dry and finish men’s hair

1. Be able to dry and finish men’s hair

2. Know how health and safety policies and procedures affect drying and finishing services

3. Understand the factors that influence drying and finishing services

4. Understand the science of drying and finishing hair

5. Understand the tools, equipment, products and techniques used to dry and finish men’s hair

Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development. You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.







3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three occasions on different clients. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur.

41









UHB33




42


Learning outcome 1

Observations


You can:

UHB33


Be able to dry and finish men’s hair

43

a. Prepare for drying and finishing services




e. Carry out drying and finishing services



Range

UHB33

Used a minimum of 4 styling and finishing products Portfolio reference

Sprays

Creams

Gels

Wax

Tonics

Oils

Styling powders

Used all tools and equipment Portfolio reference

Flat brush

Round brush

Electrical equipment

Considered all factors Portfolio reference



Hair cut

Hair growth patterns

Head and face shape

Used all drying techniques Portfolio reference

Brush drying

Finger drying

44



UHB33 45

Achieved all finished looks Portfolio reference

Straightening

Smoothing

Creating volume

Creating movement

Creating texture
















UHB3346

Knowledge

UHB33 47

Learning outcome 2

Know how health and safety policies and procedures affect drying and finishing services


a. Outline responsibilities for health and safety in own role K1, K3, K11, K14



K2, K4, K10

d. Describe contact dermatitis and how it can be prevented K12

e. Explain the importance of questioning clients prior to and during services K16, K27

f. State the importance of preventing cross-infection and cross-infestation K5, K7, K8


UHB3348

Learning outcome 3

Understand the factors that influence drying and finishing services


a. Explain the factors that may influence the services provided K15, K22



UHB33 49

Learning outcome 4

Understand the science of drying and finishing hair


a. Explain the effects of humidity on hair K28

b. Explain the physical effects of heated styling equipment on the hair structure K29

c. Explain why hair should be kept damp before drying K32

d. Explain how heat protectors act to protect the hair K33


UHB3350

Learning outcome 5

Understand the tools, equipment, products and techniques used to dry and finish men’s hair


a. Identify the tools, equipment and products available and the effects they achieve K17, K18, K20

b. Describe the correct use and maintenance of drying and finishing tools K6

c. Explain the importance of following salon/barbershop and manufacturers’ instructions during drying and finishing services

K13, K19

d. Explain the importance of applying correct techniques during services

K21, K23, K24, K25, K26, K30, K31

e. Outline the importance of using products cost effectively

f. Explain the importance of providing clients with advice and recommendations on the service(s) provided and products available

K27, K34



UHB33 51









K7 Methods of cleaning, disinfecting and/or sterilisation used in salons

K8 The importance of working safely and hygienically, which minimises the risk of cross-infection and cross-infestation



K11 The importance of personal hygiene and presentation in maintaining health and safety in your workplace

K12 Contact dermatitis and how to avoid developing it when carrying out drying and finishing services

K13 Suppliers and manufacturers instructions for the safe use of equipment, materials and products which you must follow


K15 Your salon’s expected service times for drying and finishing

UHB3352



K16 The importance of confirming with your client the look agreed at consultation and during the service

K17 The range of drying and finishing products, tools and equipment available for drying and finishing men’s hair

K18 When and why the types of drying and finishing products should be used

K19 The manufacturers’ instructions for the use of the specific styling and finishing products in your salon

K20 Why and how to use the different types styling tools and equipment

K21 Current techniques for drying and finishing hair

K22 How different factors impact on drying and finishing services

K23 Why the direction of the air flow when drying is important to achieve the desired look

K24 The importance of using a nozzle when carrying out drying techniques

K25 How the size of the section and the angle at which the hair is held during drying influences the volume and direction of the hair movement

K26 Methods of controlling hair sections during the drying process

K27 The importance of achieving a finished look which meets the intended shape, direction and volume agreed with your client

K28 The effects of humidity on hair

K29 The physical effects of heated styling equipment on the hair structure

K30 How the incorrect application of heat can affect the hair and scalp

UHB33 53



K31 Why hair should be allowed to cool prior to finishing

K32 Why hair should be kept damp before drying

K33 How heat protectors act to protect the hair


UHB3354


UHB34Create basic outlines and detailing in hair

The aim of this unit is to develop your knowledge, understanding and skills to use a variety of clippering and cutting techniques to create straight and curved lines. You will learn how to use these techniques to finish the perimeter edge of haircuts.


UHB34_v1


GLH

Credit value

Level


Observations

External paper(s)

48

6

2

CB5

3

0


Learning outcomes


UHB34

Create basic outlines and detailing in hair

1. Be able to create basic outlines and detailing in hair

2. Know how health and safety policies and procedures affect creating basic outlines and detailing services

3. Understand the factors that influence basic outlining and detailing services

4. Understand the tools, equipment, products and techniques used to create basic outlines and detailing in hair

Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development. You need to meet the same standard on a regular and consistent basis. Separating the assessments by a period of at least two weeks is recommended as competence must be demonstrated on a consistent and regular basis.







3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three occasions, each covering 25% of the head. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur.

57









UHB34




58


Learning outcome 1

Observations


You can:

UHB34


Be able to create basic outlines and detailing in hair

59

a. Prepare for creating basic outlines and detailing services




e. Carry out basic outlining and detailing services



Range

UHB34

Used all the tools and equipment Portfolio reference

Razor

Clippers

Clipper attachments

Trimmers

Used all the outlines and detailing designs Portfolio reference

Straight lines

Curved lines

Repeated

Hair line

Taken into account all factors Portfolio reference



Head and face shape

Hair length

Hair style

Presence of male pattern baldness

Adverse skin conditions

Scarring

Used all cutting techniques Portfolio reference

Clippering

Fading


How to maintain their work


Present and futrure products and services

60



UHB34 61










Knowledge

UHB3462

Know how health and safety policies and procedures affect creating basic outlines and detailing services


a. Outline responsibilites for health and safety in own role K1, K3, K14



K2, K4, K5, K6, K7, K9, K10, K12, K15, K16

d. Explain the importance of questioning clients prior to and during services K24

e. Outline the importance of preventing cross-infection and cross-infestation K8


Learning outcome 2

UHB34 63

Learning outcome 3

Understand the factors that influence basic outlining and detailing services


a. Explain the factors that may influence services K17, K18, K27, K29

b. Describe ways of dealing with any influencing factors K26


d. Explain the effects of continual close clippering on the skin K20, K21


UHB3464

Learning outcome 4

Understand the tools, equipment, products and techniques used to create basic outlines and detailing in hair


a. Identify the tools, equipment and products available and the effects they achieve K25, K34

b. Describe the correct use and maintenance of cutting tools and equipment K11, K33

c. Explain the importance of applying correct technique when creating basic outlines and detailing in hair K28, K30, K31, K32

d. Describe the problems that may occur during services and ways in which they can be resolved K35


K22, K23, K36



UHB34 65






K4 Why it is important to protect clients from hair clippings




K8 Why it is important to avoid cross-infection and cross-infestation

K9 Why it is important to use disposable gloves when using a razor

K10 The safety considerations which must be taken into account when cutting hair

K11 The correct use and maintenance of cutting tools and equipment


K13The hazards and risks which exist in your workplace and the safe working practices the different types of working methods that promote environmental and sustainable working practices



UHB3466




K17 Your salon’s expected service times for basic outlines and detailing designs looks

K18 The different factors that must be taken into consideration prior to clippering and cutting and how these may impact on the designs


K20 The effects of continual close clippering on skin

K21 The potential risk of ingrowing hair resulting from the continual close clippering

K22 Suitable sources of information and design ideas and how to access them

K23 How to present information and recommendations on patterns clearly to your client

K24 The importance of giving your client encouragement to put forward their own ideas on design and or image and agreeing the outcome, duration and cost

K25 How to create simple repeated designs from lines and curves

K26 How to adapt outlines and detailing designs to suit different head shapes

K27 The design possibilities and limitations when working with linear outlines and detailing designs in hair

K28 Methods of preparing the hair prior to cutting outlines and detailing designs

K29 The types of haircut which form a suitable foundation for cutting straight and curved lines and repeated designs into the hair

K30 How and when to use different cutting techniques when creating designs in hair

UHB34 67



K31 Equipment handling techniques for achieving accurate outlines and detailing designs in hair

K32 The importance of visually checking outline, detailing designs and cut

K33 How to level and test clippers

K34 The types of clippers, clipper blades and attachments available and the effects that these achieve

K35 The types of problem that can commonly arise when creating outlines and detailing designs in hair and ways in which they can be resolved, if possible.


UHB3468


UHB24Advise and consult with clients

The aim of this unit is to develop your knowledge and understanding of the important skill of consulting with your clients to determine their ideas and requirements. An essential part of this unit is making suitable recommendations for services and products based on this information and the results of your examination of their hair, skin and scalp.

Throughout this unit you will need to maintain health, safety and hygiene throughout your work. You will also need to maintain your personal appearance and demonstrate effective communication and consultation skills.

UHB24_v2


GLH

Credit value

Level


Observations

External paper(s)

63

8

2

CHB9

5

1


Learning outcomes


UHB24 71

Advise and consult with clients

1. Be able to consult with and advise clients

2. Understand the relevant policies and procedures when carrying out consultation services

3. Understand the science of hair, skin and scalp





7. External paper Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper can be found in the ‘Exam requirements’ section of this unit. There is one external paper that must be achieved.



3. Observation outcomes Competent performance of Observation outcomes must be demonstrated as part of all technical observations and will be recorded on at least five occasions. These recorded observations must cover different technical units. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.









UHB2472




Observation 4 5 OptionalCriteria questioned orallyDate achievedPortfolio referenceLearner signatureAssessor initials

Learning outcome 1

Observations


You can:

UHB24 73


Be able to consult with and advise clients

a. Prepare to consult with and advise clients


c. Carry out consultation services

d. Carry out relevant tests

e. Provide clients with advice and recommendations


Range

UHB2474

Consulted with all clients Portfolio reference

New

Regular

Used all means of identifying clients’ wishes Portfolio reference

Question

Observation

Adapted your advice to take into account all factors limiting or affecting services Portfolio reference

Adverse hair, skin and scalp conditions

Incompatibility of previous services and products used

Client’s lifestyle

Test results

Identified or can describe all problems Portfolio reference

Suspected infections

Suspected infestations

Taken into account all hair characteristics Portfolio reference

Hair density

Hair texture

Hair elasticity

Hair porosity

Hair condition

Hair growth patterns



UHB24 75

Worked on a minimum of 3 hair classifications Portfolio reference

Type 1 – straight hair

Type 2 – wavy hair

Type 3 – curly hair

Type 4 – very curly hair















The NOS statements covered in the external exam have been presented separately to assist you with your revision and are listed in the Exam Requirements section of this book. The NOS statements listed in both the Exam Requirements and Knowledge Requirements sections of this book, must be evidenced in a portfolio.

UHB2476

Achieving the external paper

The external paper will test your knowledge of the criteria detailed in the ‘Exam requirements’ section. A pass mark of 70% must be achieve.

Your assessor will complete the table below when the 70% pass mark has been achieved.

Paper Date achieved Assessor initials

1 of 1

Knowledge

UHB24 77

Learning outcome 2

Understand the relevant policies and procedures when carrying out consultation services

You can: NOS CHB9 reference

Portfolio reference


b. Explain the importance of following current relevant legislation K5, K8, K22, K27

c. Describe how to communicate effectively when carrying out consultation services

K1, K2, K3, K4, K6, K23, K24

d. Explain the importance of providing clients with advice and recommendations K25, K26


UHB2478

Learning outcome 3

Understand the science of hair, skin and scalp


Portfolio reference

a. Identify the different hair characteristics and classifications K17, K18

b. Describe the basic structure of hair and skin K19

c. Describe the growth cycle of hair K20

d. Explain why it is important to identify factors that may limit or affect services K13

e. Explain how factors may limit or affect services and choice of products K14, K21

f. Describe when and how tests are carried out K11

g. Explain how tests influence services K12

h. Describe how to recognise hair, skin and scalp problems and necessary actions to take K15, K16



UHB24 79


NOS CHB9 NOS statements to be included in a portfolio of evidence

K1 Why effective communication is important for your salon’s business

K2 How to use effective consultation techniques when communicating with clients from different cultural and religious backgrounds, age, disabilities and gender

K3 The questioning and listening skills you need in order to find out information

K4 Why it is important to encourage and allow time for clients to ask questions

K5 Salon rules for maintaining confidentiality and privacy

K6 The different types of visual aids that can support client consultation

K7 Your responsibilities under current relevant health and safety legislation, standards and guidance such as Health and Safety at Work Act and other relevant legislation

K8 The importance of not discriminating against clients with illnesses and disabilities and why

K9 Your responsibilities and reasons for maintaining your own personal hygiene, protection and appearance

K10 Salon procedures and manufacturers’ instructions in relation to conducting tests

K11 How and when tests are carried out on hair

K12 The importance of carrying out tests and the potential consequences of failing to do so

K13 Why it is important to identify factors that may limit or affect services and products which can be used

K14How lifestyle, adverse hair, skin and scalp conditions, incompatibility of previous services and products used, limit or affect the services and products that can be offered to clients

K15 How to recognise hair, skin and scalp problems

UHB2480



K16 How to identify suspected infections and infestations which need reporting and who to report them to

K17 The different types of hair characteristics

K18 The different hair types of hair classifications

K19 The basic structure of hair and skin

K20 The growth cycle of hair

K21 The services and products available for use in your salon

K22 Your legal responsibilities for describing the features and benefits of products and services

K23 Your salon’s pricing structure

K24 How to calculate the likely charge for services

K25 The importance of giving the client realistic expectations


K27 How to complete the client records used in your organisation and the importance and reasons for gaining client consent

Exam requirements

UHB24 81

The exam will test all of the NOS statements below. You should use this section to help you to revise for the exam.

NOS CHB9 NOS statements included in the exam

K1 Why effective communication is important for your salon’s business

K2 How to use effective consultation techniques when communicating with clients from different cultural and religious backgrounds, age, disabilities and gender

K4 Why it is important to encourage and allow time for clients to ask questions

K5 Salon rules for maintaining confidentiality and privacy

K8 The importance of not discriminating against clients with illnesses and disabilities and why

K12 The importance of carrying out tests and the potential consequences of failing to do so

K13 Why it is important to identify factors that may limit or affect services and products which can be used

K14How lifestyle, adverse hair, skin and scalp conditions, incompatibility of previous services and products used, limit or affect the services and products that can be offered to clients

K15 How to recognise hair, skin and scalp problems

K16 How to identify suspected infections and infestations which need reporting and who to report them to

K17 The different types of hair characteristics

K18 The different types of hair classifications

K19 The basic structure of hair and skin

K20 The growth cycle of hair

K22 Your legal responsibilities for describing the features and benefits of products and services

K25 The importance of giving the client realistic expectations

K27 How to complete the client records used in your organisation and the importance and reasons for gaining client consent

UHB2482


UHB25Shampoo, condition and treat the hair and scalp

The aim of this unit is to develop your knowledge, understanding and skill for shampooing, conditioning and treating the hair and scalp using appropriate massage techniques and products for a variety of hair and scalp conditions. You will also learn how to advise clients on a home haircare regime.


UHB25_v1


GLH

Credit value

Level


Observations

External paper(s)

40

5

2

CHB11

3

1


Learning outcomes


UHB25

Shampoo, condition and treat the hair and scalp

1. Be able to shampoo, condition and treat the hair and scalp

2. Know how health and safety policies and procedures that affect shampooing, conditioning and scalp treatment services

3. Understand the science of shampooing, conditioning and scalp treatments

4. Understand the products and techniques used in shampooing, conditioning and scalp treatments





7. External paper Knowledge and understanding in this unit will be assessed by an external paper. The criteria that make up this paper can be found in the ‘Exam requirements’ section of this unit. There is one external paper that must be achieved.



3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least three occasions. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

85









UHB25




86


Learning outcome 1

Observations


You can:

UHB25


Be able to shampoo, condition and treat the hair and scalp

87

a. Prepare for shampooing, conditioning and treatment services


c. Consult with clients about services and outcomes of tests


e. Carry out shampooing, conditioning and treatment services



Range

UHB25

Adapted your shampooing techniques for a minimum of 3 hair conditions Portfolio reference

Damaged

Product build up

Normal

Oily

Dry

Adapted your shampooing techniques for a minimum of 3 scalp conditions Portfolio reference

Dandruff affected

Oily

Dry

Product build up

Normal

Used a minimum of 2 shampooing massage techniques Portfolio reference

Effleurage

Rotary

Friction

Used all conditioning products Portfolio reference

Surface

Penetrating

Scalp treatment

88



UHB25 89

Used all conditioning massage techniques Portfolio reference

Effleurage

Petrissage


Correct detangling techniques

Suitable shampoos, conditioning products













The NOS statements covered in the external exam have been presented separately to assist you with your revision and are listed in the Exam Requirements section of this book. The NOS statements listed in both the Exam Requirements and Knowledge Requirements sections of this book, must be evidenced in a portfolio.

UHB2590

Achieving the external paper

The external paper will test your knowledge of the criteria detailed in the ‘Exam requirements’ section. A pass mark of 70% must be achieved.

Your assessor will complete the table below when the 70% pass mark has been achieved.

Paper Date achieved Assessor initials

1 of 1

Knowledge

UHB25 91

Learning outcome 2

Know how health and safety policies and procedures that affect shampooing, conditioning and scalp treatment services


Portfolio reference




K2, K4, K11, K15, K33

d. Describe contact dermatitis and how it can be prevented K5

e. Explain the importance of questioning clients prior to and during services K13

f. State the importance of preventing cross-infection and cross-infestation K6, K7, K8, K9


UHB2592

Learning outcome 3

Understand the science of shampooing, conditioning and scalp treatments


Portfolio reference

a. Explain hair and scalp conditions and their causes K17, K18, K19

b. Explain the science which underpins the services provided

K20, K22, K24, K25, K36


UHB25 93

Learning outcome 4

Understand the products and techniques used in shampooing, conditioning and scalp treatments


Portfolio reference

a. Describe the range of products available K26, K27, K28

b. Describe the potential effects of using incorrect products K30

c. State the importance of following salon and manufacturers’ instructions when applying and removing shampooing and conditioning products

K14, K34

d. Outline the importance of removing excess water from the hair at the end of the service K35

e. Explain the massage techniques used during shampooing and conditioning K21, K31, K32

f. Explain the importance of detangling the hair from point to root K23

g. Outline the importance of using products cost effectively K29

h. Explain the importance of providing clients with advice and recommendations on the service(s) provided and products available

K16, K37



UHB2594





K3 The range of protective clothing that should be available to yourself and clients


K5 What is contact dermatitis and how to avoid developing it whilst carrying out hairdressing services


K7 Why it is important to avoid cross-infection and infestation

K8 Methods of working safely and hygienically and which minimise the risk of cross-infection and cross-infestation




K12 The importance of personal hygiene and presentation in maintaining health and safety in your workplace

K13 The importance of questioning clients to establish any contra-indications to hair and scalp treatment services



UHB25 95



K16 Your salon’s service times for shampooing, conditioning and treating the hair

K17 How to identify hair and scalp conditions and their causes

K18 How and why the contra-indications can affect the service

K19 How different hair and scalp conditions can affect the selection of shampooing, conditioning and treatment products

K20 How shampoo and water act together to cleanse the hair

K21 When and how massage techniques should be used when conditioning different lengths and densities of hair

K22 The effects of water temperature on the scalp and structure of the hair

K23 The importance of de-tangling the hair from point to root

K24 How the pH value of the products used affects the current state of the hair

K25 How the `build up’ of products can affect the hair, scalp and the effectiveness of other services

K26 How shampoos and conditioning products affect the hair and scalp

K27 Types of available shampooing and conditioning products and equipment

K28 When and how to use different shampooing, conditioning and treatment products

K29 When the shampooing process should be repeated

K30 What may happen if the incorrect shampooing and conditioning products are used

UHB2596



K31 When and how rotary, effleurage and friction massage techniques should be used when shampooing different lengths and densities of hair

K32 The purpose and benefits of scalp massage

K33 How to use and handle equipment used during conditioning and treatment processes

K34 The importance of removing conditioning and treatment products, when required

K35 The importance of removing excess water from the hair at the end of the service

K36 How heat affects the hair during the conditioning treatment


Exam requirements

UHB25 97

The exam will test all of the NOS statements below. You should use this section to help you to revise for the exam.

NOS CHB11 NOS statements included in the exam

K13 The importance of questioning clients to establish any contra-indications to hair and scalp treatment services

K17 How to identify hair and scalp conditions and their causes

K18 How and why the contra-indications can affect the service

K19 How different hair and scalp conditions can affect the selection of shampooing, conditioning and treatment products

K20 How shampoo and water act together to cleanse the hair

K21 When and how massage techniques should be used when conditioning different lengths and densities of hair

K22 The effects of water temperature on the scalp and structure of the hair

K23 The importance of detangling the hair from point to root

K24 How the pH value of the products used affects the current state of the hair

K25 How the `build up’ of products can affect the hair, scalp and the effectiveness of other services

K26 How shampoos and conditioning products affect the hair and scalp

K30 What may happen if the incorrect shampooing and conditioning products are used

K31 When and how rotary, effleurage and friction massage techniques should be used when shampooing different lengths and densities of hair

K32 The purpose and benefits of scalp massage

K34 The importance of removing conditioning and treatment products, when required

K35 The importance of removing excess water from the hair at the end of the service

K36 How heat affects the hair during the conditioning treatment

UHB2598


UHB26Develop and maintain your effectiveness at work

The aim of this unit is to develop your knowledge, understanding and skills to be able to take responsibility for improving your performance at work and working well with your colleagues. You will make a positive contribution to the overall effectiveness of your salon.


UHB26_v1


GLH

Credit value

Level


Observations

External paper(s)

26

3

2

CHB12

2

0


Learning outcomes


UHB26

Develop and maintain your effectiveness at work

1. Be able to work effectively as part of a team

2. Be able to improve own performance at work

3. Know how to work effectively as part of a team








3. Observation outcomes Competent performance of Observation outcomes must be demonstrated on at least two occasions. Assessor observations, witness testimonies and products of work are likely to be the most appropriate sources of performance evidence. Professional discussion may be used as supplementary evidence for those criteria that do not naturally occur. Assessed observations should not be carried out on the same day for the same learning outcome. There should be sufficient time between assessments for reflection and personal development.

101









UHB26




102


Learning outcome 1

Observations


You can:

UHB26


Be able to work effectively as part of a team

103

a. Work effectively as part of a team to achieve agreed objectives

b. Develop working relationships with colleagues

Learning outcome 2

You can:

UHB26


a. Identify personal strengths and weaknesses

b. Produce a self-development plan with targets

Be able to improve own performance at work

104

*May be assessed by supplementary evidence


UHB26

Range

105

Participated in all opportunities to learn Portfolio reference

From colleagues and other relevant people

Active participation in training and development activities

Active participation in salon activities

Agreed and reviewed your progress towards all targets Portfolio reference

Productivity

Personal development

Offered all types of assistance Portfolio reference

On a one-to-one basis

In a group












UHB26106

Knowledge

UHB26 107

Learning outcome 3

Know how to work effectively as part of a team


Portfolio reference

a. Identify your and other team members’ roles and responsibilities

K1, K2, K3, K4, K9, K11

b. Describe how to improve your own performance at work K5, K8, K10, K13

c. Describe the importance of effectively working with others

K16, K17, K18, K20, K21, K22

d. Describe the importance of target setting and improving own performance

K6, K7, K12, K14, K15, K19



UHB26108



K1 Your job role and responsibilities and how this relates to the role of other team members

K2 How to get information about your job, your work responsibilities and the standards expected of you

K3 How to find out relevant information about other people’s areas of responsibility

K4 Why it is important to work within your job responsibilities and what might happen if you do not do so

K5 How to identify your own strengths and weaknesses

K6 The importance of meeting your personal development and productivity targets and timescales

K7 The importance of continuous professional development and how it affects your job role

K8 Who can help you identify and obtain opportunities for your development and training

K9 The limits of your own authority and that of others in relation to giving assistance

K10 The standards of behaviour that are expected of you when working in the salon

K11 Your salon’s appeals and grievance procedures

K12 The commercially viable range of times for the performance of hairdressing services offered

K13 How using the National Occupational Standards can help you identify your development needs

UHB26 109



K14 How to maintain awareness of current and emerging trends and developments within the industry and why this is important

K15 The importance of continually using and updating your own personal plan

K16 Why harmonious working relationships are important

K17 How to react positively to reviews and feedback and why this is important

K18 Support co-operative ways of working such as anticipate the needs of others for information and support and show that you are willing to help resolve disagreements

K19 How to manage your time effectively

K20 Who to report to when you have difficulties in working with others

K21 How to deal with relationship difficulties and conflicts when working with others

K22 The questioning and listening skills you need in order to find out information

UHB26110


Documents

VTCT Level 2 NVQ Diploma in Barbering...2 The qualification Introduction National Occupational Standards (NOS) The purpose of the VTCT Level 2 NVQ Diploma in Barbering qualification