Washington DCWashington DCMay 18May 18thth, 2005, 2005

MTAC Workgroup #87MTAC Workgroup #87

StatusStatus

Improving the Drop Improving the Drop Shipment ProcessShipment Process

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FASTFAST

Agenda

• Pilot Status

• Deployment Schedule

• Communications

• Training Status

• Problem Facility Process

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FASTFAST

Pilot Status

Operational Scenarios Completion

Registration Complete

Online Appointment Scheduling Complete

Telephone Appointment Scheduling Complete

Web Services Appointment Scheduling In Process

Web Services Mail.Dat Appointment Scheduling In Process

FAST Pilot is scheduled to end on June 18FAST Pilot is scheduled to end on June 18thth..

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FASTFAST

Pilot Status

• Validated that online application and Web Services interfaces scheduled appointments correctly

• Validated that USPS interfaces between TIMEs, FAST, PostalOne!, VTAPs, and FDB worked successfully

• USPS has determined that each corporation is unique and to successfully support Web Services customers support must be tailored to their individual business

Overall FAST Pilot has successfully validated the key criteria for the pilot.Overall FAST Pilot has successfully validated the key criteria for the pilot.

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FASTFAST

Deployment Schedule

FAST National Deployment will begin in July. FAST National Deployment will begin in July.

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FASTFAST

Deployment Preparation

• 100 corporations have registered for FAST in PostalOne!.

• Corporations should only create one corporate id/corporation. Each corporation may have multiple schedulers or locations for scheduling.

• New corporations may register online via PostalOne!

• Existing corporations should call the PostalOne! help desk to register for FAST.

If you are interested in using Web Services, be sure to indicate you want to be a Web Services customer.

PostalOne! registration for FAST is available.PostalOne! registration for FAST is available.

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FASTFAST

Communications

• Weekly Postal Bulletins have registration and training information for FAST.

• RIBBs is updated frequently with FAST information.

• BSN has been involved in the communication process for FAST.

• May issue of Memo to Mailers has FAST information.

• DSAS messages have been used to alert users to registration and training.

• Handouts for truck drivers are being provided to Areas.

• FAST Webinars are being conducted.

Various communications have been employed to alert Customers to FAST.Various communications have been employed to alert Customers to FAST.

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FASTFAST

Training Status

• 200 participants have registered for training.

• 52 participants attend the first week of training.

• Feedback on Training

Class content was clear and easily understood

The team approach with the trainers alternating their time as facilitator and support role worked well.

The exercises and demonstrations increased my knowledge of FAST.

FAST customer training will run from May 9FAST customer training will run from May 9thth to June 24 to June 24thth..

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FASTFAST

Seats Available in Upcoming FAST Customer Training Sessions

Sessions Available Session Registered Seats Available

Springfield n/a 15 0

Orlando 5/17, 5/18, 5/19 9 36

Boston 5/19, 5/20 10 14

Dallas 5/23, 5/24 14 14

Denver 5/25, 5/26 2 38

Bloomingdale 6/1, 6/2, 6/3, 6/16, 6/17 52 33

St. Paul 6/1, 6/2, 6/3 8 49

San Francisco 6/6, 6/7 7 23

Los Angeles 6/8, 6/9, 6/10 14 31

Atlanta 6/16, 6/17 17 19

Seats are still available in existing training classes. Please pick up Seats are still available in existing training classes. Please pick up registration forms at the back of the room.registration forms at the back of the room.

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FASTFAST

Problem Facility Process

• Workgroup input has initiated a process to look at common issues across facilities.

• Issues include:

Long unload times

Splitting 3 and 5 digit pallets

Address change per facility, not updated in DSAS or dropship product

• Jaime Fuentes is the point of contact for resolution.

Workgroup #87 is facilitating issue resolution for problem facilities.Workgroup #87 is facilitating issue resolution for problem facilities.