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WCAG 2 & Painting by NumbersThe real reason you'll never find a Paint By Numbers in the National Art Gallery
Lisa Herrodscenarioseven.com.au
Accessibility is not a feature; it’s about process, procedures and techniques.
~ Matt May, OZeWAI 2011
Who conducts accessibility audits at least once per month?
Who conducts user research at least monthly? With PWD With non-disabled users
IntegratingCompliance & User Research
Using WCAG 2 to inform user research strategy
IterativelyCollaboratively
What’s so different then…?
The typical process with compliance audits
Similar to conducting an ‘Expert review’ prior to UT
Step by step through process1. Identify the primary user group for the
site i.e. vision2. Identify project team’s areas of
concern (design/ dev)3. Conduct compliance review, mindful of
above Report findings & commence remediation
Step by step through process
Using the findings of 1 and 2, develop user research plan (user group / focus)
Identify features and functionality to focus on in user testing
Develop tasks Conduct testing with diverse audience
Including non-disabled tends to reinforce usability findings
NSW Electoral Commission iVote
Won an award
"The Candidates Party name should be displayed
on the summary page".
Weaknesses You need a reasonably skilled
person/team to do compliance
Chance that WCAG will become focus and UT dropped
Strengths Provides focus and direction for task
development Where compliance with WCAG is
important you get a head start It’s an iterative approach Especially good where you have not
been involved in the design & dev