EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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WELCOME

TO

SZEKSZÁRD!

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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SZEKSZÁRD• county town

• population: 36000 people

• 8 secondary schools

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Contents of the presentation

• Short presentation of our school• Motivations to start quality improvement• Changing our system of education• Milestones of our improvement journey• Our Quality Improvement Handbook• Benefits of applying self assessment

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Elementery School & Boarding School N.2.

78 Zrínyi St Szekszárd Tel: 06 74511450 Fax: 06 74512085

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Short Presentation of the School established: in 1969

In 1980’s:• very popular, acknowledged

school (about 1200 pupils)• 3-4 classes in each grade• missed opportunities

(change of profile, improving training methods & technics)

In 1990’s:In 1990’s:• reduction of pupils (about 400) in reduction of pupils (about 400) in

the old part of the townthe old part of the town

• 2 classes in each grade (through 2 classes in each grade (through of demographic wave, of demographic wave, attractiveness of other schools)attractiveness of other schools)

• declining socio-cultural declining socio-cultural background (e.g. unemployment)background (e.g. unemployment)

• more pupils struggling with more pupils struggling with learning difficulties and learning difficulties and behavioural problems (about 15-behavioural problems (about 15-20%)20%)

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Motivations to start improvement• Self-esteem Regaining lost prestige

• Self-control Is what we are doing any good? Are we efficent?

• Urge to prove Are we as goog as the others and can we achieve as much as they can?

• Loosened not every field of Education external regulation, benefited from Excessive

Control liberalization

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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CHANGING OUR SYSTEM OF EDUCATION (FROM 1996, BASED ON

MEASURING)

N

ew

lea

de

rsh

ip

N

ew

ap

pro

ac

h

New forms of education

Change of profile

•English- Information Technology

•Education with general syllabus

•Grade „0”

(preceeding training focusing on remedial skills)

Good old practice, innovative teaching staff

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Milestones of the improvement journeyFrom 1996:From 1996:• Participation in refresher coursesParticipation in refresher courses

• Participation in national „Comenius 2000” Quality Participation in national „Comenius 2000” Quality Improvement Project (manged by The Ministry of Improvement Project (manged by The Ministry of Education)Education)

• Harmonization of partners (stakeholders) needs and Harmonization of partners (stakeholders) needs and operation of the school during the quality improvement operation of the school during the quality improvement process (based on EFQM/HPEQA)process (based on EFQM/HPEQA)

• Management of partner relationsManagement of partner relations

• Results of the „focus on partner” processResults of the „focus on partner” process

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Participation in refresher courses We learned, because • there was a need to have order (& system) there was a need to have order (& system)

inside the schoolinside the school

• systematic arrangement is based on actual systematic arrangement is based on actual requirements and informationrequirements and information

• there was a need to have results and there was a need to have results and efficiency indicators which could be efficiency indicators which could be quantified, measured and comparedquantified, measured and compared

• we needed realistic conclusions and goalswe needed realistic conclusions and goals

Courses arranged by:Courses arranged by:

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Participation in the national „Comenius 2000” Quality Project

Be f

ore

„Com

eniu

s 20

00”

Intuitive recognition of partners’ needs

(only 2 measurements/assess

ments)

Definition of goals based on latent, altered

needs of the society

Comprehensive measurment of the partners’ needs

Identifying the priority order of goals

Working in teams

Utilizing experiences in everyday work

Communication of the results

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Harmonization of partners’ needs and schoolLeadershipLeadership• preparing the list of partnerspreparing the list of partners

• interviews with the head of minority self-governments, kindergarten mastersinterviews with the head of minority self-governments, kindergarten masters

• questionnaries for parents of would be elementary school pupilsquestionnaries for parents of would be elementary school pupils

• socio-cultural examination questionnariessocio-cultural examination questionnaries

• Consulting hours by the school principal Consulting hours by the school principal

The staff The staff (working in teams led by quality improvement leader)(working in teams led by quality improvement leader)

• preparing the list of partnerspreparing the list of partners

• interview questions and formsinterview questions and forms

• questionnaries for direct and indirect partnersquestionnaries for direct and indirect partners

• comparing the goals and resultscomparing the goals and results

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Harmonization of partners’ needs and schoolKeeping in touch with

•employees

•children

•parents

maintainer•self-government(supporting body)

indirect partners

direct partners

•other institutions and suppliers

•educational organizations

•funds

indirect partners

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Management of partner relations„Focus on partners” = adding the market survey results to everyday work

• open housesopen houses

• „„Cup of Cup of Kindergarten Kindergarten Pupils”Pupils”

• „„tasting the school”tasting the school”

• self-government of self-government of studentsstudents

• General Assembly General Assembly of Pupilsof Pupils

• school meetingsschool meetings

• personal contactpersonal contact

• vocational vocational guidanceguidance

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Management of partner relations

• handing over the handing over the shortened version of shortened version of our Pedagogical our Pedagogical Program to parentsProgram to parents

• open housesopen houses

• giving information giving information in local mediain local media

• „„open institution” open institution” (a chance to get (a chance to get personal information)personal information)

• Parents’ AssociationParents’ Association

• socio-cultural socio-cultural measurementsmeasurements

• measurement of parents’ measurement of parents’ needs and their degree of needs and their degree of satisfactionsatisfaction

• social worker in charge of social worker in charge of protection of childrenprotection of children

• Parents-Teacher Parents-Teacher Conferences(e.g. Conferences(e.g. preceding graduation preceding graduation from school)from school)

• Visits to pupils’ homeVisits to pupils’ home

• Joint programs with the Joint programs with the familiesfamilies

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Results of the „focus on partners” process

Feel that we count on their opinion

Cooperation in Measurementsassessments

Self-criticismCritical sense

Our prestige has improved

The relationship improved

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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QUALITY IMPROVEMENT HANDBOOKShort presentation of the school1. Our quality improvement system

1.1. Purposes of our quality improvement system

1.2. Quality improvement policy of our school1.3. Commitment of the school leadership1.4. The quality improvement leader1.5. The quality improvement staff

2. Specific features of our „focus on partner” operations

3. Self-assessment4. Revision and modification of the Quality

Improvement Handbook

CONTENTCONTENTSS

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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QUALITY IMPROVEMENT HANDBOOK• Sample contract sheet for quality improvement

works• Structure of the quality improvement staffs’

annual plan• Procedures of measuring the stakeholders’

needs and their degree of satisfaction• Filling forms, questionaires for measuring• Processing steps to identify stakeholders• Processing steps to assess stakeholders’ needs

and measure the level of their satisfaction• Processing steps of formulating our improvement

goals and priorities

APPENDIXAPPENDIX

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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Benefits of applyling self assessement

EFQM / KMD

Strengthens• our attitude and result-oriented approach

Explores• problems and shortages

Develops• new methods (added to the teachers’ practice)• sensitivity to understandng problems• sense of responsibility

• in-house system of evaluation and recognition• regular measurement of partners’ needs and degree of their

satisfaction• long & medium term plans, goals, tasks

EFQM / PSSG / ECoP

Elementary School & Boarding School N.2.

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THANK YOU FOR YOUR

KIND ATTENTION!