Welcome to yourCarrier Sekani Family Services Group Retirement Program

Wojtek Golebiewski, BA CFP RPAClient Relationship ManagerManulife Financial – Group Retirement Solutions

Who is Manulife Financial?

Canada’s largest life insurance company operating worldwide

Operations in Canada, United States and Asia

More than 125 years of strength and stability

Consistently receives strong ratings from various rating agencies

Responsibilities

Carrier SekaniFamily Services

ManulifeInvestment Managers

You

Plan Sponsor Service Provider Fund Managers Plan Member

• Select service provider

• Make contributions

• Monitor the plan

• Provide information

• Develop member education/planning tools

• Provide member assistance

• Prepare and mail statements

• Offer investments

• Perform research

• Create funds

• Select stocks and bonds

• Buy and sell securities

• Understand your plan & investments

• Choose investments

• Make contributions

• Monitor your account

• Update personal information

Take control of Your Retirement!

Your responsibilities

Take Control of Your Retirement

Understand your plan and investments

Use the tools to select appropriate investments

Participate (CONTRIBUTE)

Monitor your account

Update personal information

Seek professional financial advice

Agenda

Learn about your new plan legislation

Setting up a PIN

Introduction to STEPS Retirement Program

Options in Retirement

Service and Support available

Legislative Changes

Carrier Sekani Family Services Pension Plan will be subject to BC Legislation effective April 1st, 2013.

Minimal impact to current plan members

Your statement

Your statement is mailed to your home address semi-annually.

Complete these simple tasks

1. Confirm the information on your statement:

Your personal and beneficiary information

Your investments and contribution direction

2. Obtain your Personal Identification Number (PIN) for phone and online access

3. Set your retirement goal online using Manulife’s Steps Retirement Program® (STEPS)

Your Personal Identification Number (PIN)

To activate (or reset) your PIN, please contact a Customer Service Representative at 1-888-727-7766.

Representatives are available Monday to Friday, from 8 a.m. to 8 p.m. ET.

Once you have your PIN, use it along with your 9-digit Customer Number to access your account information online or through the Manulife Customer Service Centre.

Confirm your information

Verify yourpersonal information

Your statement displays these details:

Review your beneficiary information

Need to make changes to your personal/beneficiary information?

You can print a Change Form online at www.manulife.ca/GRO

OR

Contact Human Resources

Confirm your information

Education and Communication

Information when you first enroll

Secure website available 24 hours a day, 7 days a week

www.manulife.ca/GRO

Current account balances

Plan information

Investment information

Retirement planning tools

Secure website home page

Personalized banner

Account balance

Estimated retirement income

Message centre

Learning centre

The Steps Retirement Program®

The Steps Retirement Program® (Steps) is an online retirement planning tool that will:

Help you set a retirement income goal

Show your estimated retirement income

Help you track your savings progress

Show whether you are on track towards your preferred retirement lifestyle

In just three simple steps…

Set goal Where do I want to be?

Create plan How do I get there?

Track progress Am I on track?

Set/update your retirement goal

“Where do I want to be?”

“Where do I want to be?”

“How do I get there?”

“Am I on track?”

Ongoing updates

You’ll receive reports that keep you up-to-date on your progress

Online

On your Semi-Annual Statement

You can track your progress online anytime, anywhere

Existing webinar topics

Online Education

Gail Vaz-Oxlade

Host of TV’s ‘Til Debt Do Us Part’ and ‘Princess’

You’ll learn

Simple, practical solutions to common financial concerns

Personal finance concepts

The importance of saving for retirement

www.manulife.ca/GVO

Finding Money to SaveTalking Money with your KidsCreating a Financial Plan

Debt vs. SavingsGetting out of DebtThe Balancing Act

Ongoing Support and Services

Plan member booklets

Account Statements (Semi-Annually)

Internet site: www.manulife.ca/GRO

Steps Retirement Program®

Telephone: 1-888-727-7766 (toll-free)

Interactive Voice Response (IVR)

Customer Service Representatives

Financial Education Specialists

Email: gromail@manulife.com

Options in Retirement

Things to Consider

Protecting income from inflation

Tax planning

Managing investments on your own or with help

Providing guaranteed lifetime income for you and your spouse

Flexibility to adjust level of income

Leaving an estate to heirs

Options in Retirement

Main income options for Defined Contribution Registered Pension Plan:

AnnuityProvides a guaranteed regular income

Monthly, quarterly, annually

Income based on:

- Size of single premium (i.e. amount saved by retirement)

- Type of annuity

Life Annuity/ Life with Guarantee

Joint Life (you & spouse/partner)

- Current interest rates

Income from annuity is taxable

Life Income Fund (LIF)For locked-in money

You select the investments

Required to withdraw income each year – subject to minimum and maximum amounts, which depend on where LIF is registered

Income from LIF is taxable

Manulife Group Retirement Income Plan (GRIP)

Offered exclusively to members retiring from Manulife Financial Group Savings Plans

Questions?