WELLNESS DESIGN EVALUATION CRITERIA - aahid.org · wellness design evaluation criteria for the main lobby in a healthcare facility. theories & studies . relevant to the . ... the

WELLNESS DESIGN EVALUATION CRITERIAFOR THE MAIN LOBBY IN A HEALTHCARE FACILITY

2016 GRADUATE RESEARCH FELLOWSHIP SPONSORED BY

YONGYEON CHO

11/13/2017 @ 3:15pm., SUN 3&4, 2017 HCD

WELLNESS DESIGN EVALUATION CRITERIA FOR THE MAIN LOBBY IN A HEALTHCARE FACILITY

QUESTIONS

IMPROVE USER EXPERIENCE IN A HEALTHCARE MAIN ENTRY LOBBY?

MEASURE WELLNESS DESIGN EXPERIENCE?

ASSESS DESIGN IN OCCUPANCY OR DURING DESIGN PROCESS?

AN EVALUATION TOOL, ENOUGH IN DIFFERENT CIRCUMSTANCES?

WHAT DESIGN CONSIDERATIONS ARE IMPORTANT IN HEALTHCARE DESIGN?

WELLNESS DESIGN FEATURES = IMPORTANT DESIGN FEATURES?


OBJECTIVES OF THE PRESENTATION

WELLNESS CONCEPT in the healthcare environmental design (10MIN)

Existing healthcare DESIGN EVALUATION TOOLS & GUIDELINES (15MIN)

NEW PROCESS to produce a USER-CENTERED wellness design evaluation tool (15MIN)

THE HEALTHCARE MAIN ENTRY LOBBY WELLNESS DESIGN EVALUATION TOOL (10MIN)


DEFINITION OF WELLNESS RELATED CONCEPTS

HEALTHrefer more closely to physical, and mental health and to healthy social relationships.

WELL-BEINGrefer to all aspects of quality of life, including financial, occupational and community aspects.

WELLNESSrefer to a similar meaning of health including spiritual, intellectual, and environmental aspects


THEORIES & STUDIES RELEVANT TO THE WELLNESS CONCEPT

STRESS

HEALING ENVIRONMENT

SUPPORTIVE DESIGN

ACTIVE DESIGN



STRESS

Stress is linked with psychological, physiological, and behavioral dimensions of wellness (Ulrich, 1991, p.99)

Recent research suggests that the severe stress experienced by caregivers has suppressive effects on their immune system functioning (Kiecolt-Glaser et al., 1987)



HEALING ENVIRONMENT

Healthcare physical environment may have an impact on health by influencing the behaviors, actions, and interactions of patients and their families as well as staff members (Schweitzer et al, 2004)

The influence of the physical environment on the healing process and elaborated further that the physical environment also contributed towards a better quality of life(Joseph, 2006)



SUPPORTIVE DESIGN

Ulrich (1991) developed a supportive design theory that explains essential aspects of healthcare facilities design that help to create an optimum healing environment (Escobar, 2014)

Fostering a perception of control, promoting social support and providing access to nature and other positive distractions (Ulrich. 1991)



ACTIVE DESIGN

Active design is an environmental design that encourages physical activities, based on current academic research as well as best practices and cost-effective solutions.

Active design promises benefits not only for the health of the public but also for the areas of both environmentally friendly design and universal design (Active Design Guidelines, 2010).


IMPROVEMENT OF USERS EXPERIENCE

OPTIMAL POSITIVE DISTRACTION

ENHANCING USERS SENSE OF CONTROL

ASPECTS OF SOCIAL SUPPORT

ENHANCEMENT OF SAFETY AND SECURITY

5 WELLNESS DESIGN CRITERIA IN HEALTHCARE MAIN LOBBY FROM LITERATURE

IMPROVEMENT OFUSERS EXPERIENCE


Entrance experience

Check-in experience

Waiting experience

Wayfinding experience

Amenities


OPTIMAL POSITIVE DISTRACTION



Natural elements

Sensory aspects

ENHANCING USERS SENSE OF CONTROL



Privacy

Physical activities

ASPECTS OFSOCIAL SUPPORT



Furniture layout

Space configuration

ENHANCEMENT OFSAFETY AND SECURITY



Entry access control

Cleanness

Hand washing and hygiene


CONTENT ANALYSIS

6 EXISTING EVALUATION TOOLS &DESIGN GUIDELINES

1. Patient Room Post Occupancy Evaluation Tool The Center for health design2. Clinic Design Post Occupancy Evaluation Toolkit - The Center for health design3. Guidelines for Design and Construction of Health Care Facilities - The Facility Guidelines Institute 4. LEED V2009 for Healthcare - U.S Green Building Council 5. Building Occupants Survey System Australia - Building Research & Information 6. Centers for Disease Control and Prevention Work Health Score Card - Centers for Disease Control and Prevention

DEVELOPING WELLNESS DESIGN EVALUATION CRITERIA FOR THE HEALTHCARE MAIN LOBBY FROM EXISTING EVALUATION TOOL & GUIDELINE


6 EVALUATION TOOLS AND GUIDELINES ARE CHOSEN ON THE BASIS OF THE FOLLOWING

1. The tools and guidelines are related to the built environment, including interior spaces.

2. The tools and guidelines are not specific to a main lobby (waiting area, public space) in

healthcare design environments.

3. The tools and guidelines are related to human health and wellness.

4. The tools and guidelines have been updated or published before 2014.

5. The tools and guidelines are open to public.



5 STEPS OF CONTENT ANALYSIS

STEP 1.

STEP 2.

STEP 3.

STEP 4.

STEP 5.

Reviewing MAJOR CATEGORIES of the WELLNESS concept applied to the PUBLIC SPACE.

REORGANIZING the selected major criteria according to the 5 WELLNESS DESIGN CRITERIA.

Categorizing SPECIFIC CRITERIA of the selected major criteria into 20 DESIGN FEATURES.

REORGANIZING the specific criteria into 5 wellness design criteria and 20 DESIGN FEATURES.

SUMMARIZING each of the specific criteria into A PHRASE.



STEP 1. Reviewing major categories of the wellness concept applied to the lobby design.PRPOE

Lob

by

Wel

lne

ss

CDPOE

Lob

by

Wel

lne

ss

GDCHF

Lob

by

Wel

lne

ss

EBD goals Design principles Space planning

Improve mobility and reduce falls Enhance Privacy Nursing units Reduce risk of injury Improve access and wayfinding Diagnostic and treatment locations Reduce risk of contamination Enhance waiting experience Patient support service Improve hand sanitation Enhance communication/ interaction between

staff and patient General support services and facilities

Provide safe delivery of care Enhance communication/ teamwork between staff members

Public and administrative areas

Provide efficient delivery of care Reduce patient anxiety Design and construction requirements

Improve communication Reduce patient infection risk Building systemsImprove staff health Reduce staff stress and improve job satisfactio

n

Improve job satisfaction Improve patient flow and throughout

Reduce patient pain, stress, anxiety, and delirium

Reduce resource consumption

Enable & Enhance patient sense of control Improve recycling and reduce waste

Improve patient engagement Provide a healthy environment (reduce negative health effects)

Improve patient satisfaction Enhance security (patient staff facility)

Improve family presence and engagement in patient care

Incorporate state-of-art technology

Improve comfort Reduce noise Respect privacy Ensure durability Enable change readiness/ Future-proofing

Enhance sustainability Provide return on investment



STEP 1. Reviewing major categories of the wellness concept applied to the lobby design.PRPOE

Lob

by

Wel

lne

ss

EBD goals

Improve mobility and reduce falls Reduce risk of injury Reduce risk of contamination Improve hand sanitation Provide safe delivery of care Provide efficient delivery of careImprove communication Improve staff health Improve job satisfaction Reduce patient pain, stress, anxiety, and delirium Enable & Enhance patient sense of control Improve patient engagement Improve patient satisfaction Improve family presence and engagement in patient care Improve comfort Reduce noise



STEP 2. Reorganizing the selected major criteria according to the 5 wellness design criteria.1 Improvement of users experience

2 Optimal positive distraction 3 Enhancing users sense of control

4 Aspects of social support 5 Enhancement of safety and security

PRPOE Reduce patient pain, stress, anxiety, and delirium


Enable & Enhance patient sense of control

Increase patient engagement Reduce risk of contamination

Increase patient engagement Improve patient satisfaction Improve patient satisfaction Improve comfort Improve hand sanitation

Improve comfort Respect privacy Respect privacyReduce noiseImprove comfort

CDPOE Enhance waiting experience Enhance waiting experience Enhance waiting experience Enhance waiting experience Enhance security (patient staff facility)

Improve access and wayfinding Reduce patient anxiety Enhance Privacy Reduce patient infection risk

Incorporate state-of-art technology

Enhance Privacy Enhance waiting experience

GDCHF Functional program Functional program Functional program Functional programPublic and administrative areas

LEED+HC Sustainable sites Indoor environmental quality Sustainable sites

BOSSA Connection to outdoor environment

Connection to outdoor environment

Noise distraction and privacy Spatial comfort Building image and maintenance

Thermal comfort Visual comfortBuilding image and maintenance Personal control

Visual comfort Spatial comfortIndoor air quality

CWHSC Physical Activity NutritionNutrition Physical Activity

Weight Management



STEP 2. Reorganizing the selected major criteria according to the 5 wellness design criteria.

1 Improvement of users experience

2 Optimal positive distraction

PRPOE Reduce patient pain, stress, anxiety, and delirium


Increase patient engagement Improve patient satisfaction

Improve comfort Respect privacyReduce noiseImprove comfort



STEP 3. Categorizing specific criteria of the selected major criteria into 20 design features.Category number

Major category Specific criteria Wellness design criteria Design features

PRPOE-01 Reduce patient pain, stress, anxiety, and delirium

Patient has access to views of nature 2. Positive distractions 06. natural elementsPRPOE-02 Nature-themed artwork 2. Positive distractions 08. visual appealsPRPOE-03 Access to music 2. Positive distractions 10. positive sound distractions

PRPOE-04 Physical environment is visually appealing 2. Positive distractions 08. visual appealsPRPOE-05 Large windows for natural daylight and window views 2. Positive distractions 06. natural elementsPRPOE-06 Presence of clock and watch for patient's orientation with time 1. Experiences 04. additional space programPRPOE-07 Presence of clock and watch for patient's orientation with time 2. Positive distractions 09. perception of noisePRPOE-08 Use of white noise/sound masking to reduce disruptions from noise 2. Positive distractions 10. positive sound distractions,

PRPOE-09 Lighting design that allows lighting variation for the purpose of maintaining patients' circadian rhythm

2. Positive distractions 07. controlled lighting system

PRPOE-10 Improve comfort Ventilation and air conditioning system accommodating temperature differences during seasons

2. Positive distractions 11. air comfort and freshness

PRPOE-11 Glare sources controlled to minimize patient discomfort 2. Positive distractions 07. controlled lighting system

PRPOE-12 Furniture suitable for wide age and size variations 4. Social support 17. variety of furniturePRPOE-13 Amenities as considered appropriate, such as power outlets, wireless connection, p

hones1. Experiences 04. additional space program

PRPOE-14 Reduce noise Use of acoustic tiles 2. Positive distractions 09. perception of noisePRPOE-15 Sound-absorbing construction and finish 2. Positive distractions 09. perception of noisePRPOE-16 Respect privacy Technology to filter/mask external noise such as white noise machine 2. Positive distractions 09. perception of noisePRPOE-17 Furniture configured to allow patient and family privacy 3. Control 13. visual and auditory privacy

PRPOE-18 Minimum perceived visibility from public areas 3. Control 13. visual and auditory privacy



STEP 3. Categorizing specific criteria of the selected major criteria into 20 design features.

Category number

Major category

Specific criteriaWellness design criteria

Design features

PRPOE-01 Reduce patient pain, stress, anxiety, and delirium

Patient has access to views of nature 2. Positive distractions 06. natural elementsPRPOE-02 Nature-themed artwork 2. Positive distractions 08. visual appeals

PRPOE-03 Access to music 2. Positive distractions 10. positive sound distractions

PRPOE-04 Physical environment is visually appealing 2. Positive distractions 08. visual appeals

PRPOE-05Large windows for natural daylight and window views

2. Positive distractions 06. natural elements

PRPOE-06Presence of clock and watch for patient's orientation with time

1. Experiences 04. additional space program

PRPOE-07Presence of clock and watch for patient's orientation with time

2. Positive distractions 09. perception of noise

PRPOE-08Use of white noise/sound masking to reduce disruptions from noise

2. Positive distractions 10. positive sound distractions

PRPOE-09Lighting design that allows lighting variation for the purpose of maintaining patients' circadian rhythm

2. Positive distractions 07. controlled lighting system



STEP 4. Reorganizing the specific criteria into 5 wellness design criteria and 20 design feature.Wellness design criteria

Design features

Specifics Category number

2. Optimal positive distraction

06. Nature elements

External view BOSSA-10Access to daylight BOSSA-11Windows and/or skylight provide plenty of direct or indirect natural light CDPOE-11

Indoor plants, outside nature/gardens, artwork, or other pleasant stimuli are visible for users

CDPOE-16

Light and views - use of natural light, illumination, and views in the physical environment

GDCHF-07

Provide a garden or other controlled exterior space that is accessible to building users GDCHF-08

Daylight and views - daylight LEED+HC-07

Daylight and views - views LEED+HC-08

Patient has access to views of nature PRPOE-01Large windows for natural daylight and window views PRPOE-05

07. Controlled lighting system

Lighting BOSSA-13Indirect lighting should be considered to reduce glare GDCHF-09

Lighting design that allows lighting variation for the purpose of maintaining patients' circadian rhythm

PRPOE-09

Glare sources controlled to minimize patient discomfort PRPOE-11

Glare controlled PRPOE-20



STEP 5. Summarizing each of the specific criteria into a phrase.Wellness design criteria

Design features Summary of specifics

1. Improvement of users experience

01.Entrance experience Covered area for vehicle drop off and pick up, proximity of parking lots, pedestrian entrance, clear signage, bicycle lots02.Entry vestibule experience Wheelchair storage area that out of the path of traffic, view of drop off and pick up area, waiting area for discharge

03.Basic space program Information center, waiting area, public restrooms for male, female, and family, space for special group of people04.Additional space program Kids area, multi-purpose lactation, place of respite, drinking water, local phone calls, power outlets, wireless connection, clock, waiting

monitor, vending area, kiosks or other displays for information, clear signage and landmark for wayfinding05.Accessibility to other space Cafe, gift shop, book store, chapel, business center, family library, exercise facility on-site, convenience store


06.Nature elements Skylight, large windows for outside view, accessible gardens, indoor plants, water features07.Controlled lighting system Overall experiences of lighting, minimizing glare on the floor, providing efficient lighting for the purpose of circadian rhythm, lighting a

esthetic08.Visual appeals Hospital brand, harmonized color, finishes, materials, nature themed artworks09.Perception of noise Noise from equipment, sound of footsteps, murmur of conversation10.Positive sound distractions White noise, access to soothing music, nature sound such as from water feature, or interior healing garden

11.Air comfort and freshness Comfortable air temperature, relative humidity, and flow speed, no unpleasant smell, air quality and freshness, appropriate temperature in season

3. Enhancing users sense of control

12.Environmental support for physical activities

Highly visible staircase, interior healing garden, meditation garden, indoor climbing wall, space for free body fat assessment

13.Visual and auditory privacy Barriers in seating, privacy screens on registration area and/or kiosks

14.User controlled environments Adjustable furniture, adequate storage space for personal belongings, manual shading system

15.Information for healthier life Brochures, or pamphlets that address the benefits of health eating, overweight, or obese, nutritional information for foods and beverages sold in vending area, local farmers' market information

4. Aspects of social support

16.Space configuration Visibility within space, spatial connectivity17.Variety of furniture Variety of seating options for different group sizes, wide age groups and size variations

5. Enhancement of safety and security

18.Access control system Protection devices, automatically closed door with alarms, safeguard staff, adequate exterior lighting19.Cleanness and maintenance Cleanness of overall waiting area, quality of maintenance, public restroom experience

20.Infection control system Plenty of sinks and/or alcohol gel dispensers in visible and accessible locations, separated area for infectious visitors, visual cues as reminders for hand washing/ sanitation



STEP 5. Summarizing each of the specific criteria into a phrase.Wellness design criteria

Design features Summary of specifics


06.Nature elements Skylight, large windows for outside view, accessible gardens, indoor plants, water features

07.Controlled lighting system

Overall experiences of lighting, minimizing glare on the floor, providing efficient lighting for the purpose of circadian rhythm, lighting aesthetic

08.Visual appeals Hospital brand, harmonized color, finishes, materials, nature themed artworks

09.Perception of noise Noise from equipment, sound of footsteps, murmur of conversation

10.Positive sound distractions

White noise, access to soothing music, nature sound such as from water feature, or interior healing garden

11.Air comfort and freshness

Comfortable air temperature, relative humidity, and flow speed, no unpleasant smell, air quality and freshness, appropriate temperature in season



SURVEY1. Online survey implemented from Qualtrics survey panel, The survey obtained total N=899

2. The research purchased and used 299 participants responses for the most reliable survey results

(4) DEMOGRAPHY QUESTIONS(4) VISITING PATTERN QUESTIONSUSER EXPERIENCE OF THE (20) DESIGN FEATURESIMPORTANCE / IMPACT ON USERS PHYCIAL, EMOTIONAL, SOCIAL

3. Data analysis with EXCEL and SPSS for comparing means, t-test, and ANOVA

DEVELOPING WELLNESS DESIGN EVALUATION CRITERIA FOR THE HEALTHCARE MAIN ENTRY LOBBY WITH USERS EXPERIENCE


(4) DEMOGRAPHY QUESTIONS


1. GENDER

2. AGE GROUP

3. EDUCATION LEVEL

4. DESIGN BACKGROUND

M / F

18-35 / 35-50 / 50- 69 / 70-87

H / 2 / 4 / P / D

Y / N


(4) VISITING PATTERN QUESTIONS


1. TYPE OF HEALTHCARE FACILITY

2. PURPOSE OF VISIT

3. DURATION OF STAY

4. FREQUENCY OF VISIT


USER EXPERIENCE OF THE (20) DESIGN FEATURES


1. entrance experience2. entry vestibule experience3. access control system4. basic space program5. additional space program6. accessibility to other space7. space configuration8. environmental support for physical activities 9. variety of furniture10. nature elements11. controlled lighting system12. visual appeal13. visual and auditory privacy14. perception of noise15. positive sound distractions16. air comfort and freshness17. User-controlled environments18. cleanness and maintenance19. infection control system20. information for healthier life



SURVEY RESULTS MEAN VALUE OF THE FEATURES



SURVEY RESULTS MEAN VALUE OF THE FEATURES BY 5 WELLNESS GOAL



SURVEY RESULTS MEAN VALUE OF THE 5 WELLNESS GOAL

0.00

0.50

1.00

1.50

2.00

2.50

3.00

3.50

4.00

4.50

Criteria 1.Improvements of

users facility experience

Criteria 2.Optimal positive

distractions

Criteria 3.Enhancing users sense of control

Criteria 4.Aspects of users

social support

Criteria 5.Enhancement of

safety and security

User's perception on the Importance of the wellness experience in the main lobby

1

52 3 4



SURVEY RESULTSGENDER

49.5

MALE

50.5

FEMALE

IMPORTANCEOF THE DESIGN

IMPACET ON PHYSICAL WELL-BING

EMOTIONAL HEALTH

SOCIAL INTERACTION

1 / 20

7 / 207 / 201 / 20

T-TEST

NUMBER OF DESIGN FEATURE (20) INDICATE

SIGNIFICANT DIFFERENCE

* SIG. >0.05



SURVEY RESULTSAGE GROUP

26.8

18-34

29.4

35-50

37.8

51-69

6.0

70-87



EMOTIONAL HEALTH

SOCIAL INTERACTION

11 / 20

11 / 208 / 20

12 / 20

ANOVA



* SIG. >0.05



SURVEY RESULTSEDUCATION LEVEL

2.3

> HIGH SCHOOL

21.1

HIGH SCHOOL

21.4

COLLEGE

9.0

2 YEAR

31.4

4 YEAR

13.4

PRO-FESSIONAL

1.3

DOC-TORATE



EMOTIONAL HEALTH

SOCIAL INTERACTION

5 / 20

1 / 203 / 204 / 20

ANOVA



* SIG. >0.05



SURVEY RESULTSDESIGN BACKGROUND

13.0

DESIGN

77.6

NON-

DESIGN

9.4

N/A



EMOTIONAL HEALTH

SOCIAL INTERACTION

0 / 20

14 / 2010 / 2020 / 20

T-TEST



* SIG. >0.05



SURVEY RESULTSTYPE OF HEALTHCARE FACILITY

59.2

HOSPITAL

29.1

AMBUL

ATORY

7.4

RESIDE

NTIAL

4.3

OTHER



EMOTIONAL HEALTH

SOCIAL INTERACTION

10 / 20

3 / 205 / 20

10 / 20

ANOVA



* SIG. >0.05



SURVEY RESULTSFREQUENCY OF VISIT

47.5

11.7

LESS ONE/

A YEAR

19.1

9.0

4.31.7 2.3 1.3

3.0



EMOTIONAL HEALTH

SOCIAL INTERACTION

12 / 20

2 / 205 / 20

12 / 20

ANOVA



* SIG. >0.05

1-2/A

YEAR

1/3

MONTHS

1/A

MONTHS

2/A

MONTHS

1/A

WEEK

2/A

WEEK

MORE 4/A

WEEK

EVERY DAY



SURVEY RESULTSDURATION OF STAY

20.4

LESS 1

HOUR

47.2

1-2HOURS

17.7

2-4HOURS

5.43.0

4.71.7

4-6HOURS

6-8HOURS

ALL DAY

DO NOT KNOW



EMOTIONAL HEALTH

SOCIAL INTERACTION

2 / 20

0 / 206 / 201 / 20

ANOVA



* SIG. >0.05



SURVEY RESULTSPURPOSE OF VISIT

80.3

PATIENT

17.4

VISITOR

2.3

N/ASTAFF

0.0



EMOTIONAL HEALTH

SOCIAL INTERACTION

18 / 20

16 / 2015 / 2018 / 20

ANOVA



* SIG. >0.05


THE TOOL

INTRODUCING THE WELLNESS DESIGN EVALUATION TOOL FOR THE MAIN LOBBY IN A HEALTHCARE FACILITY

THE HEALTHCARE MAIN ENTRY LOBBY DESIGN EVALUATION TOOL



MAIN TABCOVER TAB DETAIL TAB



Goals of the evaluation tool

Basic information regarding of the evaluation

How to use the tool

Main tabTabs for design features

COVER TAB



Itemized scores

Percentile ranks (0 - 100)

Level of quality based on percentile ranks

Main questions

20 Design features and the specifics

MAIN TAB



Diagram

Written explanations

Reference guide for users

Navigation

DETAIL TAB



Itemized scores

Percentile ranks (0 - 100)


Main questions

20 Design features and the specifics

MAIN TAB


THE HEALTHCARE MAIN ENTRY LOBBY DESIGN EVALUATION TOOLA formula for a Itemized score

Mean value of importance of the design features

Mean value of impacts on physical well-being

Mean value of impacts on emotional health

Mean value of impacts on social interaction

Itemized scores of design features

01. entrance experience 3.37 2.64 2.68 2.58 26.6 02. entry vestibule experience 3.05 2.66 2.68 2.60 24.2 03. basic space program 3.86 2.92 3.00 2.99 34.4 04. additional space program 3.41 2.65 2.97 2.93 29.2 05. accessibility to other space 2.55 2.49 2.70 2.72 20.2 06. nature elements 3.30 2.68 3.24 2.72 28.5 07. controlled lighting system 3.15 2.76 2.90 2.47 25.7 08. visual appeals 2.84 2.33 2.87 2.51 21.9 09. perception of noise 3.09 2.35 2.58 2.50 23.0 10. positive sound distractions 2.86 2.52 2.97 2.57 23.1 11. air comfort and freshness 3.98 3.26 3.25 2.83 37.2 12. environmental support for physical activities 2.70 2.82 2.85 2.67 22.5

13. visual and auditory privacy 3.39 2.50 2.96 2.83 28.1 14. user controlled environment 2.63 2.62 2.68 2.53 20.6 15. information for healthier life 2.83 2.83 2.73 2.53 22.9 16. space configuration 3.02 2.55 2.76 2.69 24.2 17. variety of furniture 2.85 2.71 2.59 2.72 22.8 18. access control system 3.22 2.76 2.79 2.54 26.1 19. cleanness and maintenance 3.47 3.42 3.44 3.04 34.4 20. infection control 4.28 3.57 3.21 2.84 41.2

Color code for the scores

Survey result

Mean value of importance of the design features

Mean value of impacts on physical well-being

Mean value of impacts on emotional health

Mean value of impacts on social interaction

Itemized scores of design features

01. entrance experience

3.37

2.64

2.68

2.58

26.6

02. entry vestibule experience

3.05

2.66

2.68

2.60

24.2

03. basic space program

3.86

2.92

3.00

2.99

34.4

04. additional space program

3.41

2.65

2.97

2.93

29.2

05. accessibility to other space

2.55

2.49

2.70

2.72

20.2

06. nature elements

3.30

2.68

3.24

2.72

28.5

07. controlled lighting system

3.15

2.76

2.90

2.47

25.7

08. visual appeals

2.84

2.33

2.87

2.51

21.9

09. perception of noise

3.09

2.35

2.58

2.50

23.0

10. positive sound distractions

2.86

2.52

2.97

2.57

23.1

11. air comfort and freshness

3.98

3.26

3.25

2.83

37.2

12. environmental support for physical activities

2.70

2.82

2.85

2.67

22.5

13. visual and auditory privacy

3.39

2.50

2.96

2.83

28.1

14. user controlled environment

2.63

2.62

2.68

2.53

20.6

15. information for healthier life

2.83

2.83

2.73

2.53

22.9

16. space configuration

3.02

2.55

2.76

2.69

24.2

17. variety of furniture

2.85

2.71

2.59

2.72

22.8

18. access control system

3.22

2.76

2.79

2.54

26.1

19. cleanness and maintenance

3.47

3.42

3.44

3.04

34.4

20. infection control

4.28

3.57

3.21

2.84

41.2



A formula for Percentile ranks based on raw score


Check all Best



Link - the tool

THANK YOU

[email protected]@hok.com

AAHID GRADUATE RESEARCH FELLOWSHIP11/13/2017. YONGYEON CHO

This research was funded in part by the Steelcase Corporation and the American Academy of Healthcare Interior Designers, Inc.Any opinions, findings, conclusions or recommendations expressed in this publication are those of the author and do not

necessarily reflect the views of the American Academy of Healthcare Interior Designers, Inc. or Steelcase

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WELLNESS DESIGN EVALUATION CRITERIA - aahid.org · wellness design evaluation criteria for the main lobby in a healthcare facility. theories & studies . relevant to the . ... the