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Wharton Computing Strategic Directions 2006 May 9

Wharton Computing Strategic Directions 2006 May 9

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Wharton Computing Strategic Directions

2006 May 9

Wharton Characteristics

Wharton Characteristics

Innovation

Wharton Characteristics

Scale

Innovation

Wharton Characteristics

Scale

Innovation

Engagement

Innovation

Innovation

Harker: "Innovation is in our blood"

• First business school (1881)

• First ongoing executive education program (1953)

• Designed the business research center model

• Wharton faculty: The most published on any business school

• Pioneered curricular developments

Wharton: Characteristics

Innovation Scale Engagement

Scale

The largest international business school in the world

• Broadest range of programs, reach of audience, diversity of clients

• Largest fulltime student body

• Philadelphia and San Francisco

• Programs with INSEAD, Singapore, India and China

Wharton: Characteristics

Innovation Scale Engagement

ScaleInnovation Engagement

Engagement

Active engagement in the practice of business

• More than two-thirds of the 2004 Fortune 500 companies are active partners

• More than 8,000 executives from around the world participate in Wharton executive education programs

• Wharton research centers explore issues and create growth for global business

Wharton Characteristics

Scale

Innovation

Engagement

Wharton Characteristics: Scale

Innovation

Scale

Wharton Characteristics: Innovation

Wharton Characteristics: Innovation

Innovation

Wharton Characteristics: Innovation

Innovation

Scale

Innovation

Engagement

Engagement

Faculty Students External

Systems & Infrastructure

Engagement

Engagement: Faculty

Engagement

Faculty Students External

Systems & Infrastructure

• Faculty advisory board

• Expand support for Wharton faculty

• Data from 39 vendors

• 163 subscribers

Faculty Research: WRDS

Grid System

Faculty Research: Grid System

FacultyCafé

Faculty Research: FacultyCafé

Faculty Recruiting System

Faculty Research: Recruiting System

Distributed Representative Model

• Balance of centralized and decentralized support.

• Put resources close to the faculty

• Customized support: One size doesn't fit all

• Coordination on standards & economies of scale

Faculty Research: Support Model

Challenges

• Increasing complexity & security issues

• New faculty

• Large-scale project support

Faculty Research: Support Model

Direction

• Integrate work of WRDS staff and departmental reps

• Emulate aspects of student services model

• Centralized knowledgebase

• Help desks

• Share cross departmental experience

• Work with faculty to refine model

Faculty Research: Support Model

• Four new applications launched Fall 2005

• Nine new proposals for this Spring cycle

• Wharton’s OTIS: 2,200 students at 62 institutions since July 2005

• Challenge: Balancing ongoing support, new development, and outreach

Faculty Instruction: Learning Lab

Innovations in Technology

• Rich Internet application platforms

Focus: Curriculum initiative

Faculty Instruction: Learning Lab

Faculty Instruction: Classroom Environment

Faculty Instruction: webCafe

webCafé usage

Faculty Instruction: New Course Tools

New applications

• Peer Evaluation

• Seating chart

Faculty Instruction: OPIM 651

MKTG 101/622 and Sabre

Faculty Instruction: MKTG 101

Scale

Innovation

Engagement: Students and Alumni

Engagement

Faculty Students External

Systems & Infrastructure

SPIKE and Student Services

Students: SPIKE and Student Services

Students: Course Registration

“I am amazed and very impressed by the new Auction interface. It is very rich, interactive, highly usable and employs the latest in Web 2.0 technologies. I feel that you have taken something that we felt could not be improved upon and made it better.”

A Wharton MBA Student

The MBA Auction

Future Directions

• Student technology advisory boards

• Mobile platform support

• Next-generation web-development tools

Students: What’s Next?

Systems & Infrastructure

Engagement

Faculty Students External

Systems & Infrastructure

Future Directions

• Commoditization of services

• Exploring email outsourcing

• Unrestricted growth

Systems & Infrastructure

Engagement: External

Engagement

Faculty Students External

Systems & Infrastructure

• SunRay thin client architecture

• Wharton Virtual Classroom

External Engagement: Executive Education

External Engagement: Internal Services

These are impressive apps, from student portals to virtual simulation teaching tools to server monitoring tools and much more. Every time I have seen the Wharton guys present their apps I have been impressed, and this time was no exception.

Ben Forta’s blog2006 Feb 21

External Engagement: Knowledge@Wharton

External Engagement: WRDS

External Engagement: Learning Lab

Wharton Computing

Expanding scope, fostering innovation, engaging with our constituents

Supporting Innovation, Scale, Engagement

Scale

Innovation

Engagement