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WHIT A. MILLER901 N. Compton Rd
Farmington, Utah [email protected]
www.linkedin.com/in/whitmiller1(801) 833-1795
BUSINESS PHILOSOPHY
To gain work experience for the benefit of others as well as myself while demonstrating knowledge, integrity and wholesome values. I always find a more efficient way to complete tasks and have improved quality and efficiency with previous employers. I maintain a high level of critical thinking and observance, creating an atmosphere to be desired by others around me. I also bring experience from many different industries, bringing high, overall capability.
EDUCATION
Western Governors University Salt Lake CityMaster of Business Administration Graduated 2014
Brigham Young University Idaho Rexburg, IdahoHumanities Major - Pre-law Emphasis - Bachelors Degree Graduated 2012
Salt Lake Community College Salt Lake City, UtahEnglish Associates Degree Graduated 2009
WORK EXPERIENCE
Appraisal Advantage, Inc. Farmington, Utah Business Operations Manager October 2014 – Present
Built the business from the ground up through creating website, marketing to appraisal management companies and private customers, writing business plan, and implementing growth strategies
Assisted appraiser with all real estate appraisal walk-throughs and evaluation of homes and properties Performed data entry tasks for appraisals, maintain website, and track goals Managed employees, set schedules, defined positions, built pay scales, trained on new software, etc. Created and implemented marking strategies and data reporting to review and ensure success
MarketStar, Inc. South Jordan, Utah
Pricing and Registration Team Lead April 2013 – October 2014 Work with value and volume special pricing team, authorized partners, and sales team to facilitate deal
validation approvals on value special pricing requests Use pricing tools and internal systems such as Siebel, Salesforce, Eclipse, MS Access, etc. to research deals to
ensure that correct pricing mechanisms are being utilized and the correct partner is receiving pricing approval Communicate and validate opportunities with client field personnel Uphold deal validation process guidelines and service levels Monitor, train, and report on members of my team
MediConnect Global, Inc. South Jordan, Utah Retrieval Operations August 2012 – April 2013
Retrieve medical records from Hospitals, Physicians, Pharmacies, etc. Adhere to HIPAA rules while negotiating release of records Submit and monitor payments associated with medical records Review documents for completeness Contract on-site scanning teams to retrieve charts Create and send password protected files and communication in accordance with compliance standards
Brigham Young University Idaho Rexburg, Idaho Tour Coordinator/Supervisor August 2010 – August 2012
Managed scheduling, supervised team members, developed tour materials Conducted training and tours of departments, museums, exhibits, housing, and new/prospective students Conducted interviews and hired new tour guides Setup booths for career fairs in which we gave employers tours of campus
EnerBank USA Salt Lake City, Utah Lender/Customer Service Representative July 2008 – August 2010
Obtain application information while inputting it into the Bank’s Loan Origination System Pull/review credit applications to approve or decline applicants within specified, objective parameters Review application information with applicant, make counter offers, and resolve questions and objections Process re-applications, make appropriate credit decisions, utilize existing verification documents if applicable
VOLUNTEER EXPERIENCE
The Church of Jesus Christ of Latter-day Saints Cincinnati, OhioVolunteer Representative June 2005 - 2007
Leadership opportunities included District and Zone leader positions Training opportunities included training new volunteers Organization opportunities included planning and organizing large meetings and presentations Service opportunities included volunteering at various charitable organizations in the Cincinnati area
SKILLS AND QUALIFICATIONS
Eagle Scout Leadership experience Hard worker Honest Creative Detailed in communication Project Management Legal Terminology Technical Writing
Programming experience with VBA Teamwork Conflict Management Negotiation Critical Thinking Organization Customer Service Problem Solving
