Worldwide reachHuman touch International SOS Scholastic Traveler Program

Worldwide reach Human touch

International SOS

Scholastic Traveler ProgramScholastic Traveler Program


Every hour of every day, we’re here to help

International SOS



Global Continuity of Care

• 24 Hours / Day - 365 Days / Year

• 27 Alarm Centers

• 26 Clinics

• 1000 SOS Medical Professionals

• 4000 Full Time Professionals

• Locations in over 70 Countries

• Over 170 Remote Site Clinics



Trusted by Leading Institutions


SOS Network of Alarm Centers, Clinics & Offices

Region Security Center

Global Awareness Center

Security Office

Global Security Presence


Medical Assistance24-Hour Worldwide Medical Information& AssistanceMedical & Dental ReferralsDispatch of Medication & Medical SuppliesMedical MonitoringEmergency EvacuationMedically Supervised RepatriationRepatriation of Mortal Remains

Personal AssistanceLegal ReferralsLost Document Advice & AssistanceEmergency Message TransmissionEmergency Personal CashMedical Expense GuaranteeEmergency Translation & Interpreter ServicesClaims Assistance

SOS ClinicsAccess to International SOS clinics

Travel AssistanceTransportation to Join Hospitalized MemberAccommodation While Visiting Hospitalized MemberTransportation of Minor ChildrenReturn of Traveling CompanionTravel Arrangements After Medical EvacuationEmergency Family Travel Arrangements

Online Services & InformationSOS Scholastic Communications PortalTravel Health InformationEmergency RecordEmail Health Alerts

Travel Safety AssistanceSecurity EvacuationsTravel Safety InformationPersonal LocatorEmail Safety AlertsPersonal Safety Assistance

Comprehensive Membership Program


SOS Global Statistics

Last Year over 16,000 EvacuationsLast Year over 16,000 Evacuations

9 Million Calls per year1 Call every 3.5 seconds

789,909 Cases

Average 1.3 Evacuations Per Hour Every Day



SOS Comprehensive Program

Program Features

• Medical Services• Security Services• Online Programs


Medical Services


Global Medical Assistance

• 24-hour access to worldwide International SOS Alarm Centers

- Staffed with multilingual coordinators

- SOS Physicians providing routine and emergency medical advice

- Referrals to SOS Network Providers



Alarm Center Network

• 27 Alarm Centers and 50 offices worldwide

• Open 24 hours-a-day, every day

• Full-time doctors, nurses & aviation specialists

• Over 70 languages spoken

• Online airline & hotel reservation systems

• Global network of preferred medical legal and security providers



Primary Medical Services

• Emergency Medical Evacuations

• Medically Supervised Repatriation

• Repatriation of Mortal Remains

• Transportation of Minor Children

• Medical Referrals

• Companion Ticket



Additional Services

• Emergency & Routine Medical Advice

• Access to International SOS Clinics Worldwide

• Online Country Guides (200 countries)

• Inpatient and outpatient guarantee and payment of medical expenses

• Inpatient and outpatient case management and medical monitoring services

• Dispatch of prescription medication and medical equipment


International Clinics

• World class medical care in developing markets

• 24 hour emergency facilities

• Pre & post-natal care

• Vaccination programs

• Dental and diagnostic facilities

• First aid training

• Customized health programs



Personal & Travel Assistance

• Legal referrals

• Emergency message transmission

• Lost document advice and assistance

• Assistance with documentation for insurance claims

• Compassionate visit or family travel assistance

• Emergency personal cash

• Return of minors



Medical Transportation Network

• In-house Aeromedical Specialists

• State-of-the-art Mobile Emergency Equipment

• Global Aviation Department secures flight paths & Global Aviation Department secures flight paths and clearances (4 regional locations)

• 24-hour access to Private & Commercial Aircraft

• Worldwide Network of

Escort Doctors



Air Ambulance

• 10 air ambulances exclusively dedicated to International SOS members

• Johannesburg (3),Baden-Baden, Moscow, Singapore, PNG, Beijing, Windhoek, Gabarone

• Intensive care transport systems

• HF & Satellite Communications


Worldwide reach Human touchWorldwide reach Human touch

Security Services


Primary Security Services

• 24-hour Access to SOS Security Professionals and Online Security Reports (over 200 Countries, Territories, and Islands).

• Security Evacuation Security staff will develop, coordinate and

perform evacuations for members to the nearest safe haven.

• Crisis Center Security staff will develop a crisis center and

remain in constant contact with members during

an emergency in another country or region.


Additional Services

• Customized evacuation-contingency planning

• International legal referrals

• Security Risk Management Services

Emergency Response Plans

Risk Assessment/Analysis Reports

Security Site Assessments

Training

Workshops

Desktop Exercises


Security Online

• Country Reports

• City Guides

• Current Situations

• Alerts

• Warnings

• Evacuation Notices

• Automatic E-Mails

• Travel Tips

• Risk Ratings



SOS Online Programs



Online Country Guides

Rich Source of Information:

– Standard of care & medical referral

– Diseases & vaccinations– Safety Information– Travel Guides (non-medical info)– Print or E-mail reports

For All Countries:For All Countries:


International SOS Online

• Scholastic Traveler Portal

• Traveler Locator Service

• Emergency Record

• Vaccination Management


Scholastic Traveler Portal

• Inform travelers of the University wide program with International SOS; provides a program overview.

• Advise your travelers of the necessary health and safety risks before they leave.

• Provide travelers with a secure electronic database to store important travel and medical information.

• Travelers able to report trips when abroad.


Accessing Scholastic Traveler Portal

• Select Members Login

• Enter member #11BSGC000037

www.internationalsos.com


SOS Home Page






Before You Go


Vaccine


Malaria


While in India


EMERG_INFO


Cultural Tips


Electric Plugs


Print Report





















Personal Traveler 1


Personal Traveler 2


Personal Traveler 2b


Personal Traveler 3


Personal Traveler 4


Personal Traveler 5



Emergency Record Portal


Emergency Record with Proactive Vaccination Management

Contact Profile - personal, emergency, physician contacts

Health Summary - medical history, allergies, medications

Vaccination Management – interactive tool comparing traveler vaccination history to travel destinations.

Storage for Electronic Documents – passport information,X-rays, medical images, credit card information


Update information anytime anywhere you can access the

World Wide Web

Emergency Record


Pandemic Preparedness


SARS


Communication and Implementation

• Membership Card• Implementation Letters• Online Communications Portal• Online Links via Intranet

University of Texas System11BSGC000037Scholastic Group Comprehensive


University of Texas System11BSGC000037Scholastic Group Comprehensive


Steps to Getting the Most Out of your Membership

1. Treat International SOS as an intimate part of your risk and crisis management structure

2. Adapt our services to fit your needs

3. Embed our on-line tools in your intranet

4. Enlist our support to educate your travelers in how to use International SOS

5. Let us know how you would like us to improve and customize the services we provide

5



Online,On Call, and on the Ground…An Integrated Overseas Assistance Solution



On Call, Online, and on the Ground…\QUESTIONS?
