Your Presenter Today Is:Bill Groth

Department of Technology, Library Automation Support Specialist

Email – wgroth@bcps.org

•Todays Agenda• Part I

• Background Information About Safari Montage

• Information Related to Safari Calls to the CSC• Procedures and Additional Resources

• Part II• Usage Information• Basic “How-To” information for this software.

• Part I - Background• What Is Safari Montage?• Who Can Access Safari?• Who Has Been Trained?• What If I Get A Safari Call?• How Does One Access Safari Montage?• Connectivity Issues• Administrator (Principals) Rights• Other Support Contacts

What Is Safari Montage?• Server-based streaming video delivered to

school computer desktops, on-demand.• Each building has at least one Safari Server in

their network closet.• The Safari server contains 1300+ digital

videos• Each video is broken into chapters.• Each chapter has been indexed by grade,

content and alignment with the MD Voluntary State Curriculum

What Is Safari Montage? (continued)• Teachers use this web-based application to

create “play lists” of videos that are appropriate for a given unit.

• During the teaching of a unit, the play lists are used to quickly select and play the chosen video segments to reinforce, extend or remediate learning.

• Safari also contains quizzes that go with some of the video segments.

• Videos can be played back on a single desktop computer, or displayed on a large display device – a large CRT T/V, LCD T/V or LCD Projector.

• Appeal to Visual Learners• Video Content is “On-Demand”• Excellent Quality Resource• Sustain a 21st Century Teaching &

Learning Environment• Simplify Copyright Management

Issues

Who Can Access Safari Montage?• Access to Safari Montage is through a

standard web browser.• The user must know the IP address of the

local Safari server in their building.• Currently, a teacher in one building

cannot access the Safari server in another building.

• A teacher visiting another building may access that Safari server, provided they know that local server’s IP address.

Who Has Had Safari Training?• BCPS is providing professional hands-on training

for up to 3 staff members from each school.• A standard “Train the Trainers” model was used.• Training consisted of:

• Two (paid) 2 hour professional training sessions• One (paid) 2.5 hour session working with their school

staff members.

• Trainers usually included the Liaison, the Librarian and one other person.

What If I Get A Safari Montage Call?• All support issues at this time will be handled through

the Customer Support Center.• Trainers or end users could call with issues or problems.• Please collect as much data about the issue as possible.• Get the standard information – used/caller id, contact

phone number, building location, specific machine (model and Dell tag number) and a clear description of the issue.

• Ask if the caller is a trainer, or if they have spoken to the building trainer. Note this in the description field.

• Do Not attempt to walk a caller through a problem unless you feel well qualified to do so!

• Give the caller the call reference number before hanging up.

What Happens to this Ticket?• All support issues at this time are being monitored and

handled by Gary Schlimme.• Gary has two staff members that have been trained by

Safari on the service and functionality of the system.• If the caller presses for an immediate solution, ask them to

contact their building trainer or visit the Safari Montage web portal. If they are still insistent for immediate support, tell them you will send an email to Gary, advising him of the situation, or refer their call to second-level.

• Second-level staff… At this time, Gary wants only a ticket. A FAQ is being created for answering standard questions, based on this call data. Please direct the caller to the web-portal!

• Do Not attempt to walk a caller through a problem unless you feel well qualified to do so! Just get the FACTS!

What is the Safari Montage Web-Portal?• A special website full of information about Safari Montage.• This portal is maintained by Della Curtis and the Office of

Library media Services.• The portal contains a special tutorial to aid users with

Safari questions and problems.• The portal also contains a new FAQ link to help answer the

latest “tricky” questions.• The location for the web-portal is:

www.bcps.org/offices/lis/safari/index.htm• The portal also contains access to a special e-Community

where users can register, login and ask questions of their colleagues about any aspect of Safari Montage.

Accessing Safari Montage• Must be on the BCPS LAN • Need to know the IP Address of the Safari

Server in YOUR building • Uses standard BCPS / LDAP login protocol

• Light Duty Access Protocol• Email Username and Password

• Most sites save access time by creating a desktop shortcut for Safari Montage

• To Access Safari Montage In This Building• Open Internet Explorer• Enter IP Address to THIS Safari Server:

• 10.7.211.214• At the Login Screen:

• Enter your BCPS username and password• NOTE: The Safari IP Address WILL BE DIFFERENT

when working with Safari Montage in another school.

Connectivity• Each server can handle 55 simultaneous

connections!• Please see the Draft handout available at

the portal on how best to setup and display Safari Montage content at your school!

• Note – this document is a “Work In Progress”

• Updates to this document can be obtained from the Safari Montage Web Portal

Making Connections - Video

Making Connections… Audio

3.5 mm Mini Phone Stereo Y - Adapter

Used to split the existing speaker port on the back of your computer into 2 ports. Now your monitor AND your LCD

Projector/TV can have Audio at the same time!

Making Connections… Audio

3.5 mm Mini Stereo plug (Male) TO

2 molded RCA plugs (Male – Left / Right)

Used to connect the speaker port on the back of your computer to the Audio IN ports on your TV / Projector / or Wall Drop Box

Length varies from 3 – 25 feet. Be sure to check your requirements before purchasing

Administrative Permissions• Principal’s Will Soon Have Special

Access• Usage reports for Safari Montage library

collection development.• Usage logs to determine which staff

members are accessing which video clips.

Support Contacts• Safari Montage Web Portal for tutorials

and information. http://www.bcps.org/offices/lis/safari/index.htm

• OIT Area Resource Teachers. http://www.bcps.org/offices/lis/safari/rt.htm

• BCPS E-mail• Gary Schlimme – gschlimme@bcps.org

•Part II - Usage• Navigating Inside of Safari

• Setting Preferences• The Safari Dashboard• Searching for Content• Playing Clips• Making & Using Playlists• Sharing Playlists

Dashboard

Safari Montage Dashboard• Navigation Bar

• Playlists, Searching, Preferences, Etc.

• Video Window• Used to preview clips and segments

• Playlist Panels (collapsible)• Recent Playlists, Videos, Content & News

• Searching Options• keyword, subject, standards, browse

• Help & Tutorial

Safari Montage Dashboard (cont.)• Take some time to set your

Preferences•Contact Information•Closed Caption Settings•Permanent Links•Whiteboard Settings•Search Preferences

• Be sure to click Update in each section after any changes.

Searching• Quick Search

• From the top of the Dashboard using pre-set preferences

• By keyword • Use the Search button on the Navigation Bar

• By state standards• Use the Standards button on the Navigation Bar

• By subject search• Use the Subject button on the Navigation Bar

Displaying and Interpreting Results

•Chapters•Ancillary materials (teacher guide, quizzes, images, etc.)

•Publisher•Closed Captioned

Playing Video Content•Use the media player controls found

under the Preview Window •Clips can be paused, browsed forward,

browsed backwards or stopped.•The play head can be moved on the

scrubber bar.•Closed Captions appear in a window

below the Preview Window, when available (CC)

Developing Playlists• Setting up a new playlist• Saving, editing, and adding comments

to playlists• Make a playlist “Active”• Share playlists (school only)• Book marking a clip

Making Permanent Links• Copying a persistent link for playlist into

a PowerPoint, MS Word, or html document

• A hand-out has been prepared to assist with this task, which is available from the Safari web-portal in the Professional Development Materials section.

Thank you for attention today, and for your assistance with

any upcoming Safari Montage support issues!